princess cruises booking australia

Get Ready for Your Princess® Cruise

Make your medallionclass® vacation effortless with these easy oceanready® steps..

There are two places you need to access: Cruise Personalizer® and the Princess MedallionClass app. There are some mandatory check-in steps as well as additional ways to customize your experience – the more preferences you share, the more personalized your vacation will be!

Flights, Excursions & More

Book Flights with Princess 1 Enjoy low prices with flexible fares and the reassurance of booking with Princess.

Book Shore Excursions These award-winning tours fill up fast; get yours before they're gone!

Available in Cruise Personalizer

Browse & Book

Dine My Way℠ Reservations

Choose times and preferences for the dining room and specialty restaurants. Reserve early for the best availability!

Available in the Princess MedallionClass App

Breeze through check-in

Pick up your Medallion in port (or provide any other incomplete travel checklist items)

Get assistance with accessibility or other mobility needs

More info and ways to customize your cruise, what else will i be able to do in the princess medallionclass app.

• Package Upgrades – Add Princess Plus or Princess Premier to your booking to save big on things you're likely to purchase anyway like Wi-Fi, Crew Appreciation, and Drinks .
• Onboard Events – Access JourneyView™ digital planner to view and bookmark activities for your cruise.
• Dietary Requirements – Inform us of any food allergies or dietary requirements such as gluten-free, lactose-free and vegetarian.
• Accessibility Requests – Let us know if you will be bringing a mobility device or if you require visual or hearing assistance.
• Special Occasions – Help us make your special occasions more memorable.

What Else Can I Do in Cruise Personalizer®?

• Lotus Spa Reservations – Book the treatment you want at the time you want.
• Pre-pay Crew Appreciation – Take care of the crew who takes care of you ahead of time.
• Youth & Teen Registration – Registration can be done online before departing, or on paper after boarding the ship.
• Print Your Luggage Tags – Do this step before you leave for less stress en route.

Things to Bring

• Your Medallion – Wear it to the port if you ordered it ahead of time.*
• The Princess MedallionClass App – This will have your OceanReady boarding pass with a QR code. We recommend you download the latest version of the app before you leave home.
• Travel Documents – Double-check that you have all the required docs.
• Two Weeks Worth of Medications – Including contact lenses, as a precaution.

*Currently only available for US residents. Medallion devices will be available for pick up in the terminal, if one was not mailed to you.

Before You Cruise Videos

Before You Go: Jan Swartz

Connect with your favorite people and experience unique destinations together. Here’s what Holland America Group President Jan Swartz wants you to know before you go.

Before You Go: Alaska Cruisetours

You’ll be ready for adventure when you hear about the splendor of Alaska from an insider.

Before You Go: Buon Appetito!

How can you make your dining experiences even more exceptional? Listen to what Executive Chef Federico Femiano wants you to know before you go.

Before You Go: Lotus Spa®

Get some tips from an insider on how to engage in self-care and pampering while on your cruise vacation.

Before You Go: Entertainment

There are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the MedallionClass® app.

Before You Go: Last Minute Tips

Get the inside scoop on how to make embarkation a breeze and other tips you should know before you go.

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MedallionClass® On All Ships!

Next-level technology. More time for you. Your vacation – simplified, personalized.

Entertainment

Movies, music, magic, comedy and more

MedallionNet® - The Best Wi-Fi at Sea

Wi-Fi everywhere on board so you can text, post photos, video chat and more!

• Subscribe for Specials
• Cruise Searcher on your website
• Manage Booking
• My booking - Cruise Personalizer

Check my cruise - Cruise Personalizer

• Print your boarding pass;
• Change bad configuration (queen bed or twin beds);
• Register your bank card for shipboard expenses such as gratuities and payment of items of personal nature;
• Fill in guest immigration form, which is necessary for check-in in port;
• Book the shore excursions with English speaking guide;
• Book the Lotus SPA;
• and much more.

My Princess ®

• Account/Contact Info
• Cruise History
• Circle Savings/Cruise Credits
• Captain’s Circle Benefits ℠
• Membership FAQ
• Standby Program
• Terms & Conditions
• Saved Cruises

Membership Benefits

The Best Loyalty Program at Sea

We are humbled by the loyalty of our guests. That's why we created the Princess Captain's Circle℠—as a special thanks for choosing us again and again. It's easy to join, too! You automatically become a Circle member once you complete your first Princess cruise. 1

View the full list of benefits our guests enjoy! (PDF)

Loyalty Tiers and Accessing Your Benefits

After your first cruise 1,2,3

After completing 3 cruises or 30 cruise days 1,2,3

After completing 5 cruises or 50 cruise days 1,2,3

After completing 15 cruises or 150 cruise days 1,2,3

Moving On Up

Each voyage moves you closer to the next loyalty level. 2 Book and sail in a full suite or pay the exclusive occupancy fare when traveling solo, and you'll receive two cruise credits instead of one. 3 And because we also track the number of days you spend with us, longer cruises can give you a boost too.

Unlocking Your Benefits

Include your Captain's Circle number each time you book to earn membership benefits. Register for a My Princess account to get special offers and the latest information. We can't wait to see you on your next sailing!

Membership Inquiries

If you're already booked and your membership status isn't reflected, call us so we can help!​

United States: 1-800-PRINCESS (1-800-774-6237) Canada: 1-800-LOVEBOAT (1-800-568-3262) United Kingdom: 0344 3388 674 Australia: 13 24 88 New Zealand: 0800 780 717

United Kingdom calls are charged at local rates. Calls may be recorded for training purposes.

1 Residents of the EEA are required to enroll to be Captain’s Circle Members and receive their loyalty benefits by registering on princess.com and creating a My Princess account.​

2 Members are eligible for a higher tier level on the next cruise following completion of necessary cruises and/or cruise days. Land portion of cruisetour does not apply. Only cruises taken on Princess® and P&O Australia count toward the Princess Captain’s Circle Program. P&O UK cruises are no longer eligible.

3 Princess Captain's Circle Double cruise credits for booking and sailing in a full suite (mini-suites excluded) or sailing at the exclusive occupancy fare are effective with sailings beginning on or after December 7, 2008. Cruises only, and not cruise days are doubled. The exclusive occupancy fare is for solo guests occupying a stateroom alone and who paid the single traveller supplement.

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