chase bank international travel notification

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• Credit Cards

Do You Need To Set Up a Travel Notice for Your Chase Credit Cards?

Katie Seemann

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Table of Contents

Why would you want to notify chase of your travels, how to avoid foreign transaction fees, final thoughts.

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If you aren’t a frequent traveler, you might be wondering about everything you need to do to prepare for a trip abroad. Of course, you’re considering what to pack and whether or not you should buy travel insurance , but what about your bank?

One of the things you might want to think about is adding a travel alert notification to your credit cards. While this isn’t required, it has historically been helpful to avoid the unnecessary hassle of credit card problems while traveling.

In this post, we’ll talk about setting up a travel notification on your Chase account , whether or not it’s even necessary, and how to avoid foreign transaction fees when using your Chase credit cards abroad.

So, why would you even want to add a travel notification to your accounts in the first place?

Previously, charges from outside the U.S. could trigger a fraud alert, which would temporarily shut down your credit card even if you were traveling abroad. That’s not a great way to start a vacation.

An easy way to avoid that risk was to place a simple travel notification on your Chase account. This allowed your Chase credit cards to be used outside the U.S. without problems.

Thankfully, it’s no longer necessary to set up a travel alert notification with Chase when you’re planning to travel outside the U.S.

Previously, you’d set up a travel alert on your Chase account online or through the Chase mobile app.

You would do this by going to your account, clicking on Profile & settings , navigating to Account Settings , and then clicking Travel .

Now, when you follow those same steps, you get a message from Chase saying that it’s not necessary to set up a travel alert notification anymore .

Setting up a travel alert notification on your Chase account is no longer necessary when you’re planning to travel outside the country.

While you no longer need to set up a travel alert for your Chase credit cards, choosing the right credit card is important to avoid foreign transaction fees.

Certain cards carry a 3% foreign transaction fee anytime you use them outside the U.S. The good news is plenty of cards waive this fee — just be sure to know which cards have no-additional fee and try to use only those on your trip.

Personal Chase Credit Cards With No Foreign Transaction Fees

Multiple Chase credit cards waive the standard 3% foreign transaction fee. Be sure to carry at least 1 of these while traveling abroad.

The following Chase credit cards do not have any foreign transaction fees :

• Aer Lingus Visa Signature ® Card
• Aeroplan ® Credit Card
• Amazon Rewards Visa Signature Card
• British Airways Visa Signature ®  Card
• Chase Sapphire Preferred ® Card
• Chase Sapphire Reserve ®
• Iberia Visa Signature ®  Card
• IHG One Rewards Premier Credit Card
• Instacart Mastercard ®
• Marriott Bonvoy Bold ® Credit Card
• Marriott Bonvoy Boundless ® Credit Card
• Marriott Bonvoy Bountiful™ Credit Card
• Prime Visa card
• Southwest Rapid Rewards ® Priority Credit Card
• Southwest Rapid Rewards ® Premier Credit Card
• The World of Hyatt Credit Card
• United Club℠ Infinite Card
• United℠ Explorer Card
• United Gateway℠ Card
• United Quest℠ Card

Business Chase Credit Cards With No Foreign Transaction Fees

• IHG One Rewards Premier Business Credit Card
• Ink Business Preferred ® Credit Card
• Ink Business Premier ® Credit Card
• Southwest ® Rapid Rewards ® Performance Business Credit Card
• United℠ Business Card
• United Club℠ Business Card
• World of Hyatt Business Credit Card

Adding an alert to your Chase account before you travel internationally is no longer needed. While this used to be a way to let Chase know you would be out of the country so international activity on your card wouldn’t trigger a fraud alert, today’s more sophisticated technology makes this step unnecessary.

The information regarding the Amazon Rewards Visa Signature Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Bold ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Boundless ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Bountiful™ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the United Club℠ Business Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

How do i set up a travel alert with chase.

You don’t. Setting up a travel alert with Chase is no longer necessary.

Do I have to let Chase know that I am traveling?

No, letting Chase know when you travel internationally is no longer required. It used to be common practice to set up a travel alert so international charges didn’t trigger a fraud alert on your credit cards, but today’s more sophisticated systems have made this step unnecessary.

Does Chase no longer require travel notice?

That’s correct. Chase doesn’t require a travel notice at all anymore. The ability to set up a travel notice on Chase’s website has been removed.

Do I need to notify Chase of International travel?

No, it’s no longer necessary to notify Chase of any upcoming travel, including international travel. The ability to add a travel alert notification has even been removed from Chase’s website.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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UponArriving

How to Set Up a Chase Travel Notice (And Why You Should Do It) [2021]

If you’re traveling outside of the country soon you probably want to consider putting travel notices on the Chase credit cards or debit cards that you want to use. If you don’t do that then you run the risk of your cards not working properly abroad and you’ll have to deal with that frustration, which is no fun when traveling.

So avoid the frustration and set your Chase travel notices following these easy steps broken down below.

Interested in finding out the hottest travel credit cards for this month?   Click here to check them out!

Table of Contents

How to Set Up a Chase credit card travel notice

It’s very easy to set up a travel notice for your Chase credit card and bank account. You can set up a travel notice over the phone, via the Chase App, or simply do it online — whichever is more convenient. However, I would recommend doing it online because it is so easy.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

Setting up the notification by phone

If you’re looking for the Chase travel notification number, just call the number on the back of your credit card or debit card.

I’ve made calls from the plane as I’m boarding and Chase handled pretty quickly so it usually doesn’t take the agents very long to put the notification on.

If you’re ever outside of the US you can call Chase collect number at: 1-302-594-8200

Setting up the Chase travel notification online

To set up a Chase credit card or debit card travel notice, it only take a few steps.

The first thing that you need to do is log-in to your Chase account. Once you are logged in, click on “Account management” and then click “Profile and settings.” This will all be found at the top of your screen as pictured below.

Once you are in profile and settings, now you want to click on “Account settings” and then click on “Travel.” To begin the process of adding a travel notification, simply click on “Add a trip.”

At the next screen, you will need to enter some basic information regarding your travels. This information includes the destination, the departure date, and the return date.

Your departure date can be as far as one year out. But n ote that the return date must be within 90 days of your departure date. You can choose different countries or you can even choose specific states within the US for your destination.

Once you click next, you will be asked to add the travel notification to specific cards.

You can choose to add the travel notification to only one or a few cards or you can select to add the travel notification to all of your cards. You can also choose to add a travel notification to a debit card so that your bank account has the travel notification on it as well.

Something that is cool about this screen is that it will tell you whether or not your cards have foreign transaction fees.

If they don’t have foreign transaction fees, that means that you won’t be charged extra to process a transaction in a foreign country. If they do have foreign transaction fees, you will be charged 3% for the transaction. That means that if you make a purchase of $100, you will be charged an extra $3 foreign transaction fee.

If you want a solid credit card that does NOT have foreign transaction fees look into getting the Chase Sapphire Preferred, which comes with a 60,000 point bonus after meeting the minimum spend requirements of $4,000 within the first 3 months.

This is worth over over $1,000 if you use points for premium airfare redemptions!   Find out more details about this card here.

Once you click to move onto the next step, you will then be able to verify your travel notification and submit it.

Setting up the Chase travel notification online (old interface)

If you are somehow still working with the old Chase interface, then the directions below will apply to you. Log in to your Chase account and click on “Customer Center.” In the Credit Card section, you’ll see “Travel Notification Form” which you’ll need to click on.

That will take you to the first step of the travel notification process.

Enter Information

You can submit your travel notifications no more than 365 days before you depart.

Your return date must be no more than 365 days after your departure date. If you plan to travel longer than 365 days, you can extend your travel notification with them by updating the form before your original date of return.

When you begin to enter your information, you should see the full roster of credit card that you have with Chase. In my case, I have six credit cards with Chase.

The travel notification will be put on all of the credit cards.

All you have to do is enter in your date of departure and date of return and enter in your destinations. Chase requests that you input cities for the destination, and I’m not sure if it will work if you enter countries.

Verify your information

Next, all you have to do is verify your credit card information and your travel dates and destinations.

Once you do that you’ll move forward and confirm the notification.

Chase bank travel notice

If you need to put a travel notification on for your bank account (debit card, ATM, etc.), you can use the method above if you have the new Chase interface and simply select your debit card. But if you are still working with the old interface, the process is a little bit different.

You’ll notice in the image below that you click on a different section of the website to initiate the travel notice for a checking or savings account.

Security Check

When you first try to put on your travel notifications you’ll likely be stopped and asked to verify your identity. This is done by sending either a text message or a phone call to one of your phone numbers on record.

The code should arrive within two minutes (mine arrived instantly) and you should be able to enter in the activation code and verify your identity quickly.

Once you’ve done that you’ll be taken to the International Travel Notifications screen where you can choose which cards you want to apply the travel notification to (debit, ATM, liquid cards, etc.)

You’ll also need to choose a destination and then also choose a departure date and a return date.

One of the big differences with the bank account notifications is that your travel must be within 14 days. 

When you click on Select destination countries a small window will pop-up where you can add the countries.

Note that you can only select up to 10 countries.

To set up a travel notification for a country that’s not in the country list, call the phone number on the back of your card and inquire with Chase about that country.

Once you’ve selected your countries, you can advance to the next step where you’ll need to verify your details. You’ll see the debit card the notification is going to apply to along with the travel period and where you’re traveling to.

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Do you need travel notifications?

Some people think that travel notifications are a waste because they are able to travel without any difficulties. But don’t fall into this trap.

Just because you didn’t have any hiccups on a trip, that doesn’t mean that other trips will be like that.

I highly recommend always putting on travel notifications.

You never know what kind of inconvenient experience might await you if you don’t bother with putting on the notifications. Since it’s so easy to add them, I really see no reason why you wouldn’t do it.

One thing that’s interesting about Chase is that if you start to do a lot of international travel, they will pick up on your travel habits. It’s not clear to me exactly how many trips are necessary, but once you start taking a lot of trips, you might not even need to put on travel notifications.

After about a year of travels, I called in to put in a travel notification for Belize one time and I was told that I no longer needed to provide travel notifications because they were aware of my frequent travel patterns. This has happened to other people in the past as well .

I’m not sure if there’s a way to disable this but I found it very convenient and felt okay with it because I monitor my transactions on a regular basis.

Still, sometimes I’ll call in just to make sure everything is fine before I depart to a foreign country just to be on the safe side. (You never know when these type of policies will be updated, changed, etc.)

Do you need travel notifications for out of state travel?

Regarding domestic travel notifications Chase states:

“No. You don’t need to set up a travel notification if you’re traveling to another state, only when you plan to travel abroad.”

My card has been denied in New York (out of my state) before because of fraud prevention and I had to call in to Chase to authorize the charge. Since, it was not abroad it wasn’t a major issue to make the quick phone call but I could have probably avoided the situation just by putting in a notification.

This is generally more of an issue for larger purchases.

So if you’re planning on spending quite a bit of money in another state or city from where you live, it might be a good idea to just call ahead of time and get them to clear the transaction.

What if your travel notifications don’t work?

If you get caught somewhere and your card is not working, then there’s one simple solution.

You can call the number on the back of your card and speak to the fraud prevention department to allow them to process your transaction. You’ll usually have to re-run the transaction when this happens.

(I usually make international phone calls with Skype for these purposes.)

Certain countries excluded

Chase notes that they “exclude certain countries from our travel notification service due to either fraud protection or to align with certain federal guidelines and restrictions.”

These are often referred to as “at risk” countries.

How will you know if a country is excluded?

You’ll know immediately after you submit your notification if they’ve excluded any of your destinations from this service. If you’re traveling to an excluded country and you need help using your debit, ATM and/or Liquid Card, just call the phone number on the back of your card.

Can you cancel travel notices?

If you set up a notification and then later you change your mind, you can click “Cancel.”

If you need to delete a notification you’ve already set up, click “Delete Travel Notification” and follow the steps on the next screen.

Avoiding foreign transaction fees

Chase offers several credit cards that will allow you to avoid those pesky foreign transactions fees.

Two of my favorite options are the Chase Sapphire Reserve and the Chase Sapphire Preferred . But many of their co-branded credit cards like the World of Hyatt Card and IHG Rewards Club Premier Credit Card don’t have foreign transaction fees, either.

However, some of their no annual fee cards like the Chase Freedom cards come with foreign transaction fees of 3% .

If you’re wanting to avoid ATM fees when traveling abroad, Chase offers the Chase Private Client program.

The program offers:

• No fees at non-Chase ATMs and this even includes international ATMs
• Refunds for ATM fees charged by the ATM owners up to five times per statement period
• No exchange rate adjustment fee for debit card purchases and ATM withdrawals in currencies other than U.S. dollars.
• No Chase fee for all domestic and foreign wire transfers, incoming or outgoing, completed at any Chase branch, chase.com, via telephone or email.

There are a ton of other benefits related to wealth management that the program offers and you read more about Chase Private Client here .

Does the Chase app offer travel notifications?

The Chase app allows you the ability to set travel notifications. To do this, log-in to the app and click on “Profile & Settings” -> “My Settings” -> “Travel” and you will see the options for setting up your travel notices.

You can also still pull up the Chase website on Mobile to enable your travel notifications.

International travel tips

If you are traveling internationally, you might also want to check out my international travel checklist . This runs you through many different things you want to do before heading out on a trip in addition to just setting Chase travel notifications. It’s easy to forget about checking for things like how tipping works, what’s taboo, and other common questions so be sure to check it out.

Setting up Chase travel notices is not difficult and you can do it over the phone, via the app, or online — whichever you feel more comfortable with. You might also be set them up via a secured message but I’ve never given that a try.

One last reminder: always keep a photo copy or make a note of the phone number on the back of your debit or credit card so that you have a phone number you can call to sort out any potential issues and you shouldn’t have any issues.

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

You can do it on the Chase app under profile settings

Thanks — updated!

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What to know about using a credit card abroad.

Traveling abroad can be both exciting and stressful. One thing you don't want to worry about during your adventures is having access to money. Although you will need to bring some cash, one of the most convenient ways to make purchases abroad is by using a credit card, ideally one that offers travel rewards.

Credit cards are generally safer and easier to carry around with you as you hop in and out of cars or trains, explore a new city on foot or enjoy a new restaurant.In addition, credit cards offer fraud protection in the event your card gets lost or stolen along the way.

In order to make the most of your next international travel experience, there are several things you should know about using your credit card abroad. This article will cover the following topics:

• Why you should tell your credit card issuer that you'll be traveling.
• How to avoid credit cards with foreign transaction fees.
• Learn about dynamic currency conversion and how to avoid it.
• The four major credit card networks.
• Why it's important to know your card's travel protections.
• How to use your credit card to access airport lounges.

Tell your credit card issuer that you'll be traveling

Credit card issuers have safety measures in place to help detect fraud. Sometimes, if they see activity on your card thousands of miles from home or in a country you've never been to before, red flags will go up. They may either temporarily freeze your account or get in touch with you to confirm the unusual activity is yours.

This is an effort to protect you. So if you're out to dinner in Dallas on Friday, then buying drinks in Dubai on Sunday, there's a chance your card will be flagged for potential fraud.

To avoid this, set a travel notification with your credit card issuer. Simply go online or call the customer support number on the back of your card and fill them in on the details of your trip.

It's also a good idea to download your card's mobile app before you leave. Not only does this make it easier to contact the card issuer if needed, but it can also help you track your purchases in a setting where your typical spending habits are completely different.

Use a card with no foreign transaction fees

When you are traveling in a foreign country, your credit card purchases may incur foreign transaction fees. A foreign transaction fee is an extra charge from your credit card issuer that equals a percentage of every transaction you make abroad. Credit cards with foreign transaction fees typically charge an extra 3% to 5% for every foreign purchase.

However, there are some credit cards that do not have any foreign transaction fees . Some of them are even travel rewards cards. In this case, the purchases you were planning to make anyway while on your trip, such as flights, hotel stays and dining, can also earn you points.

Avoid dynamic currency conversion

Dynamic currency conversion is a credit card feature that allows you to make a purchase in a foreign country using the currency of your own country. The benefit of this feature is that it helps you understand the price you are paying without having to do the conversion.

However, this feature also allows for an inflated exchange rate and other added fees by the merchant, ultimately making the transaction more expensive. If you opt to pay with the local currency, your bank will deal with the conversion and likely give you a better rate. So if you're asked at the point of purchase whether you'd like to use USD or local currency, you may want to choose local currency.

Confirm that your destination accepts your credit card

Make sure that your credit card type is accepted at your destination city or country. There are four main U.S. payment networks your card runs through: Visa, Mastercard, Discover and American Express. Worldwide however, not all merchants accept these same four networks.

Visa and Mastercard are the most widely accepted throughout the world. If a business accepts credit cards, your Visa or Mastercard will likely work fine. The other two — American Express and Discover — do have a global footprint, but they are accepted at fewer merchants. If you have one of these cards, be sure to confirm you can use it on your trip. Or, bring a backup card that is either Visa or Mastercard.

Know your card's travel protections

Many credit cards provide a variety of travel protections you may not realize you have access to. Simply by using your credit card for travel purchases, you could be eligible for valuable coverage.

This includes travel insurance services such as:

• Trip cancellation
• Trip interruption or delay
• Car rental loss and damage

You may also find services to compensate you for travel inconveniences. Things such as:

• Trip delay reimbursement
• Baggage reimbursement if your bags are delayed, lost or damaged
• Travel emergency assistance

Be sure to learn about all your card's protections in the event you need to take advantage of them.

Use your card to access airport lounges

Another benefit you should be taking advantage of is the access to certain airport lounges. Some travel rewards cards include complimentary access to what's called the Priority Pass network, which is different than the loyalty airline clubs you may be thinking of. You don't have to belong to a certain airline's loyalty program to gain access to the Priority Pass lounges. You simply need  a credit card that offers this perk . Note that with this perk, you will likely have an annual fee.

There are over 1,400 Priority Pass lounges throughout the world and these can serve as great places to unwind in between long international flights or while waiting to take off on your adventure. Many lounges offer spacious areas to relax, complimentary food and drinks, work stations, and some even offer preflight spa treatments.

The bottom line

Credit cards offer many relevant benefits and protections for traveling abroad. Knowing these features before you leave may empower you to take decisive action in case a delay or emergency arises.

In addition, choosing a card that earns you travel rewards and does not charge foreign transaction fees means you're maximizing the value of every dollar (or yen or euro or peso) you spend on your trip!

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