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South Lyon Cycle Home Page

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Service You Can Trust

OFFERING NEXT BUSINESS DAY RETURNS ON REPAIRS (W/ IN STOCK PARTS)

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.

No Appointment Needed Drop off your bike during all business hours and we will get you back riding! 

Bikes for Every Rider

No matter how you ride, we have the bikes and gear to get you rolling.

Experience Local Bike Shop Care

South Lyon Cycle has been serving the South Lyon area since 1994. No matter what type or level of cyclist you are, we're dedicated to helping you ride more often, more comfortably. Browse our website then come visit us, we’re here to help you with all of your cycling needs. Visit us today to meet our friendly staff and experience the independent bike shop difference.

Premium Bicycles, Gear, & Apparel

Accessories, in stock now.

Trek Marlin 6 Gen 3

Try an E-Bike!

Forget about refilling your gas tank or crowding onto public transportation - once you try an electric bike, it’ll be the only way you ever want to get around town. Featuring lightweight, rechargeable batteries, quiet, responsive pedal-assist motors, and impressive carrying capacity, you can go further and faster on every ride.

Thank you for supporting small Michigan businesses!

Buy Where You Ride

West Michigan Bike & Fitness Home Page

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Order Online .  Pick Up In Store .

Please allow 24 hours for order processing

Trek CarBack Radar | Helps you see cars. Helps cars see you. Know what's coming with Trek's CarBack radar.

Bikes In Stock Now

Electra Townie Original 7D EQ 26-inch Step-Over

Shop our selection of road, mountain, gravel, comfort, kids' bikes and more.

Shop Cycling Apparel

Shop cycling apparel including jerseys, shorts, shoes and accessories from the best brands.

Shop Cycling Accessories

Accessories

Shop accessories including lights, fenders, pumps, racks and more.

Your Path Leads Here | Start Your Career in the Bike Industry

Apparel & Gear

Trek Trek Solstice Youth Cycling Short

Our Services

Bike service & repair.

When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget. We also guarantee all of our labor for 30 days after you pick your bike up.

Bike Trade In

Didn't get quite the right bike, or ready for an upgrade or terrain change? We take trade ins! Start here by finding the value of your bike, then stop by and start shopping!

Why Shop West Michigan Bike & Fitness?

Best brands.

We proudly feature the absolute best bikes and accessories from Trek, Electra and Bontrager.

We carefully choose the products with the best value to carry at West Michigan Bike & Fitness.

Aberdeen Bike Home Page

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Aberdeen Bike will close at 1pm on Saturday 5/25

We will reopen Tuesday 5/28 @ 10.  Have a great weekend!

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Regular Checkups Are Essential

Winter is the perfect time to clean up your bike and ensure it’s ready for spring cycling. Check out our service packages online then drop off your bike for some TLC.

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Order Online. Pickup In-Store. Go Ride.

It’s fast. It’s easy. And it’s free! Simply find the bike or gear of your dreams online, and we’ll have it ready for you when you arrive. We’ll ensure a perfect fit for your riding needs and answer any questions you may have.

Dream deals on dream bikes | Visit us to get $1,200 off select high-end Trek road bikes now

Your Local Bike Shop

Aberdeen Bike is a family owned bike shop located in Chelsea, MI just west of Ann Arbor.  We are conveniently located just 6 miles from the DTE Energy Trail and 10 miles away from the Potowatomi Trail.  Access to the Border to Border Trail is just up the road as well.  Aberdeen has a full service repair shop and offers a wide range of adult and youth bikes to tackle any terrain.  We offer a full compliment of accessories to outfit you for everything from commuting to racing.  We hope to see you in the store and out on the trails!

Premium Bicycles, Gear, & Apparel

Shop top brands at great prices by category.

Accessories

Our services.

Your source for expert service that you can trust.

Bike being serviced

Bike Service

Our expert technicians are here to help with all of your bike service needs.

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Kids Bike Trade In Program

Every trade-in is generously donated to the Youth Connection that makes sure that it gets into the hands of a child that needs it.

Get In Touch

We're here to answer all of your cycling-related questions. Stop by or give us a call today!

Rockford Bike Shop Home Page

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Rockford's Premier Full Service Bike Shop

We proudly serve all types of cyclists, including new and veteran riders, road and mountain aficionados, and recreation and transportation cyclists. Whether you prefer to shop on our website or to come visit us, we’re here to help you with all of your cycling needs. Learn more about what makes us unique, and visit us today to meet our friendly staff and experience our incredible product selection.

Mountain Bikes

Electric bikes, gravel bikes, hybrid bikes, kids' bikes.

Trek Checkpoint SL 5

Bike Helmets

Bike lights, bike apparel, get your bike ready.

COVID-19 isn't finished wreaking havoc on our supply chain, so 2022 is The Year of Preventive Maintenance! If you think there's a part that may need replacing soon, BRING YOUR BIKE IN NOW! Parts are backordered, so let's order them soon.

Ride Now. Pay Later

Thanks to our special financing offers, a fantastic new bicycle is within your reach. Increase your buying power, and take home a new bike as well as cycling apparel and equipment today!

STORE HOURS: Mon-Fri 10am-5pm & Sat 10am-4pm Closed Sundays & Holidays.

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Petri Bikes Home Page

Petri Bikes - Your Local Bike Shop - Family Owned

Helping our community enjoy life on two wheel is what we live for! No matter what type or level of cyclist you are, we're dedicated to helping you ride more often, more comfortably. Come visit us in store, we’re here to help you with all of your cycling needs. Visit us today to meet our friendly staff and experience the independent bike shop difference. 78 years and counting.

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Whether you need your derailleurs adjusted, or a broken spoke replaced we're bike repair experts with the experience and training to do the job right the first time.

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Precision Fitting

At Petri Bikes we use Trek's Precision Fitting System. This system has been carefully thought out to create a more efficient, pain-free ride.

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We have partnered with Trek Financing powered by Citizens Pay® to increase your buying power with affordable financing plans and convenient online account access.

Our Products

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Project One

Build the bike of your dreams with Trek's Project One custom bike building program. Design your dream ride, then let Trek bring it to life. 

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Trek Bicycles

Role into spring with a new bike from Trek! Al Petri & Son's carries a great selection of Trek Bicycles, there's one for most any budget.

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Don't let the cold, short days keep you off the bike this year. We have a great selection of Wahoo trainers to keep you pedaling all winter long.

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Trek E-Bikes

Sometimes you’ll ride for fun, sometimes you’ll ride for fitness, and sometimes you’ll ride just to get from A to B. No matter how you spend time in the saddle, e-bikes offer unique solutions to the challenges of any ride. These bikes are all about possibility.

On or off-road, they’re perfect for those who want to climb faster, explore more, or just get there a bit faster.

Only e-bikes offer the flexibility to get in a workout, ride with a faster friend, haul a heavy load, or simply cruise. Even if your ride varies from day to day, an electric bicycle always gives you the option to do and experience more.

Al, Melanie, & Elizabeth recently completed the all new Trek Certified Service Academy  and received these awesome personalized aprons from Trek!

Check out our social media pages to stay up to date on all things happening at the shop fb: @alpetribikes insta: @petribikes, check out our youtube channel be sure to like and subscribe to get notified of new videos.

Sunlite Derailleur Hanger

Go in style with a bike from Electra

Mon: 10:00am - 7:00pm Tue - Fri: 10:00am - 6:00pm Sat: 10:00am - 5:00pm Sun: Closed

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Rochester Bike Shop Inc Home Page

Your Local Bike Shop

We proudly serve all types of cyclists, including new and veteran riders, road and mountain aficionados, and recreation and transportation cyclists. Whether you prefer to shop on our website or to come visit us, we’re here to help you with all of your cycling needs. Learn more about what makes us unique, and visit us today to meet our friendly staff and experience our incredible product selection.

Location & Hours

Mountain Bikes

Electric bikes, comfort bikes, hybrid bikes, kids' bikes.

Sun Bicycles Revolutions 7-Speed Step-Through

Bike Helmets

Bike lights, bike apparel, plan your bike service .

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.

We'll Come to You

We want to make it easy for you to get the new bike and essential cycling equipment you need in a safe and convenient way. Simply choose home delivery at checkout and we’ll bring your gear to you.

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SERIOUS ABOUT YOUR FUN

Downtown / (269) 56-pedal     south / (269) 324-5555.

Gazelle Bikes

Get to Downtown - Easily!

Routes to our Downtown store during construction

It's Bike Month

JOIN THE FUN!

Service Lead Time

When can we work on your bike? It depends. Quick things are done quickly. Complicated things must go in the queue. Below is the next available appointment date at each shop as of the start of the business day. This can (and will!) change as the day progresses, but it'll give you a good idea.

Romence Road

Want to make an appointment? Call the shop of your choice. Want to see the whole service page? Click the button below.

Kalamazoo Commuter Challenge, May 17-30 2024

LET'S RIDE!

There's a lot to do on your bike. Weekly rides. Special events. All kinds of fun.

Smash the button to check it out.

New to cycling? Getting back into the saddle after a bit of a break? We're here to help you get rolling!

Fantastic bikes. Proper tools and technology. Trained, experienced mechanics. Look no further for your e-bike needs. PEDAL has you covered.

BIKE SERVICE

Whether you need a quick fix or regular service, we have competent mechanics, quality tools, and a friendly staff. We’d love to help.

Kids' Bikes!

Make the first bike a great bike. And the second one too! Let us help you get your little ripper rolling.

Take more fun on your vacation

We can connect you with the right bike.

It’s true. Whether you’re into zooming through the woods, speeding down the road, or cruising peacefully through the neighborhood, we have a bike to suit your riding style and goals. Shop online, or better yet, visit us for a test ride today.

AND THE RIGHT ACCESSORIES

Because proper equipment matters.

EXPLORE WITH US

Looking for more information, entertainment, and excitement from your friends at PEDAL? Check out our blog and learn more about what we’re riding, where we’re riding, and other riveting topics.

JOIN US ON INSTAGRAM

Check out our latest photos, some of which are in focus. Fear not! We’re way better at bikes than we are at photography.  

Family owned & operated since 1974 Home Page

Family owned & operated since 1974

Mon - Fri: 10:00am - 6:00pm Sat: 10:00am - 5:00pm Sun: Closed

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Electric Bikes from Aventon in Michigan

Bike Repair

Please note.

When placing online orders, please note that our online inventory updates approximately every 6 hours so some products might be out of stock.

trek bike stores in michigan

Welcome to Macomb Bike in Warren, MI

We are a family owned and operated business celebrating 5o years in 2024.     

Bikes and E bikes from top brands.  

Professional Service Department. 

Thank you for shopping our small business!

Join Our Team

Now hiring! We have openings for bicycle sales, bike mechanic, and bike builder positions. Want to work in a great bike shop and be a part of our culture?

Trek Marlin 5 Gen 2

Mon - Fri: 12:00pm - 6:00pm Sat: 10:00am - 4:00pm Sun: Closed

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Quick Stop Bike Shop Logo

Love your Bike. Love your Ride. 

We proudly serve all types of cyclists, including new and veteran riders, road and mountain aficionados, and recreation and transportation cyclists. Whether you prefer to shop on our website or to come visit us, we’re here to help you with all of your cycling needs. 

Refresh Your Ride

Bring your bike to us and we’ll help you choose the perfect selection of parts and accessories to make your bike shine all year long.

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There are a lot of bikes out there. 

 We carry brands that offer a great product and that we enjoy working with. 

TREK.  KONA.  YETI.  TRANSITION.  ORBEA.

Mountain Bikes

Electric bikes, gravel bikes, hybrid bikes, kids' bikes, bike helmets, bike lights, bike apparel, plan your bike service .

Life can get busy!   Give the shop a call.  Schedule your service appointment when it works for you.  

We’ll Come to You

We want to make it easy for you to get the new bike and essential cycling equipment you need in a safe and convenient way. Need a drop off or pick up?  Call us and let's get it done! 

Bike Stop Cycling Home Page

Mon, Sun: Closed Tue - Fri: 9:00am - 5:00pm Sat: 10:00am - 5:00pm

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BUY ONE GET ONE OF EQUAL OR LESSER VALUE HALF OFF ALL IN STOCK TREK BIKES

APPLIES TO IN STOCK BIKES ONLY. DON'T NEED A SECOND BIKE? ALL TREK BIKES WILL BE 20% FOR SOLO PURCHASES

Bike Repair

Bike trade-in, rides and events, shop our bikes, want to see more of what your favorite bike store has to offer.

Click on one of the links below

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Mountainbike

  • TFR Downhill
  • TFR Cross Country
  • Baloise-Trek
  • TFR Triathlon
  • Trek Ambassadors
  • Regional teams and athletes

trek bike stores in michigan

  • Lidl-Trek Fanclub
  • trekbikes.com

BIKE CHECK: Lidl-Trek’s Giro d’Italia staff get a brand new ride

trek bike stores in michigan

It's not only the riders who get to ride the coolest bikes!

The new Lidl-Trek pit bike just broke cover at the Giro d’Italia and it’s another work of Project One art.

It's not only our riders who get to ride the coolest bikes 🧊 Keep a look out for our brand new pit bike at the #GirodItalia and beyond 👀 pic.twitter.com/7k0QC3P0XQ — Lidl-Trek (@LidlTrek) May 22, 2024

Take a closer look 🕵️‍♂️…

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Full Specifications

Frame: Checkpoint SLR, size 54

Colour:   Project One

Groupset: SRAM Red    

Brakes: SRAM MTB level brakelever

Pedals: TIME Link

Wheels: Aeolus 49v pro wheels

Tires: Pirelli Cinturato™ Gravel M, 35mm

Cockpit: RSL MTB one-piece handlebar/stem

Saddle: Aeolus RSL

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Build your dream bike

Discover more.

trek bike stores in michigan

Mission accomplished. Jonny Milan wins the ciclamino jersey

trek bike stores in michigan

BIKE CHECK: the CiclaMILAN bike

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Clara Copponi gets Ride London off to a strong start

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Isabella Holmgren and Riley Amos kickoff Nové Město with big wins

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Statement regarding Vlad Dascalu

Today, Trek Factory Racing was alerted by the UCI that Vlad Dascalu has been suspended for 17 months from UCI-sanctioned competition due to three Whereabouts Failures within a twelve-month period. Bec...

  • FX Sport 5 - 2024, Large

We'll take care of you. Period.

It's our mission to provide you with world-class hospitality every time you visit us online or in-store. We're always here to help you. It's the Trek way.

30 Day Unconditional Guarantee

If for any reason you aren't 100% happy with your trekbikes.com purchase, you can return it in like new condition within 30 days - no questions asked.

Couldn't be happier

"I couldn't be happier. Easy deal, came in a couple of days. Only had to put on the bars and front wheel. Thank you, Trek!" -Rick

Best packaged bike

"Hands down the best packaged bike I've ever had shipped." - Ronald

Incredibly impressed

"I want to let you know how incredibly impressed I am with my entire Red Barn Refresh bike purchase experience...one of the best buying experiences I've ever had." - Jim

Trek Bicycle Detroit Midtown | Trek Bicycle Detroit Midtown

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  • Detroit, Michigan, 48201  United States
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Our store bio, ask us about, trade-in, trade up.

Trade in your old Trek bike with Red Barn Refresh and get in-store credit toward the purchase of a new one.

Ride now, pay later

Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.

Bike rentals made easy

Want to rent a bicycle for your next two-wheeled adventure? Reserve your rental bike below, or give us a call at the shop to learn more.

Trek Grosse Pointe Custom Fit Studio

Schedule an appointment with expert bike fitter Stephen Merz to make your bike fit your body. With over fifteen years of experience, Stephen knows how to help you ride stronger and longer.

What is an electric bike?

Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.

The best e-bike for you

Not sure which e-bike is right for you? Plug your ideal terrain and pedal assist preferences into our handy tool to find your perfect fit.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low price guarantee

Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favorite bike shop

From first time riders of every age to the seriously addicted, we’re here to help!

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ABOUT ELECTRA

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Bike Mart - Richardson

Hours updated 1 month ago

Photo of Bike Mart - Richardson - Richardson, TX, US. Happy girl

Services Offered

Verified by Business

Review Highlights

bike-mart-richardson-richardson photo vsO4qrB57wiZ7BYzVnHM-Q

“ I took the family out on a bike ride and my sons dirt bike (also from Richardson Bike Mart ) couldn't keep up. ” in 31 reviews

bike-mart-richardson-richardson photo XNrNP0ZNQHKQwCRTa-d_qw

“ RBM has a policy that accepts returns if you are within 30 days (they need to be authorized by the manager). ” in 40 reviews

Dale S.

“ We bought our Specialized bikes last year just before COVID and thankfully we were able to ride often on the Northaven Trail. ” in 3 reviews

Location & Hours

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Map

1451 W Campbell Rd

Richardson, TX 75080

North Dallas

Serving Richardson Area

Amenities and More

3 More Attributes

About the Business

Business owner information

Photo of Woody S.

Bike Mart is a dealer of new and pre-owned bicycles and bicycle accessories. The dealer has been offering a range of bikes and components since 1962. It offers. The Bike Mart offers price guarantee, clothing, accessories and shoe departments, large selections in women's, men's and kids' wear. Bike Mart also takes trade-ins on new bicycle brands including brands we dont sell. Please bring your bike in anytime during business hours with no appointment needed to get a quote in 10min. We have one of the finest service departments in the area and a staff of more than 15 professional mechanics. The services provided include basic tune-up on parts including tires and tubes, chains, handlebar tape, brake shoes or brake pads, cables and spokes. We give FREE bike saftey inspections and free quotes to service all makes and models. No appointment needed. Bike Mart is located in Richardson, Texas. …

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Overall rating

209 reviews

Photo of Manuel O.

RBM staff are super ! They are so knowledgeable and friendly. Hector, Joel , Angie and Joe are great to work with !

Photo of Mike S.

A great bike shop with a large selection of any type of bicycle you would like. The staff there are super helpful and knowledgeable. I have purchased two bicycles there and I've been very happy with the ongoing support and service for both.

New Pinarello!

New Pinarello!

Photo of Beth M.

Very helpful with an "antique" racing bike. He took the time to look up what the bike was going for online and advised the best way to sell.

Photo of Guy H.

Go! Just do it! Did you used to love to ride your bike. Yea,I know when you were a kid but,20,30,40? Up until about 15 years ago I rode a bicycle regularly. Then,it was stolen. I never replaced it and compared to the one I've got now it wasn't worth riding. A good bike is nice but a top shelf bike is an affordable luxury everyone ,who rides a bike regularly,should treat themselves too. Get fit,get healthy,stay active,get a bike!

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See all photos from Guy H. for Bike Mart - Richardson

Photo of Kyle H.

This is my first time in this store. I own 2 Schwinn hybrid bikes, 2 Schwinn Mountain bikes, 2 carbon fiber Felts Road bikes, 2 carbon fiber Specialized Mountain bikes. Now, it is time to upgrade again! So, we bought 2 road Specialized E Bikes. The plus of my E bikes is it is light. So, you can still ride around town without any assist on. Also, you could use 100% assist for about 30 miles. I also bought a couple new bike outfits, helmets, peddles, lights, water bottles, and an Kuat (6 bike rack). Regan really loves using the dog wagon pull behind cart. The sale person setup my account. So, in future buying visits I can see my old purchases. This was a good buying experience.

trek bike stores in michigan

I came here with my husband and kids to get bikes for our 7 year old. When we entered the store no one greeted us not one employee bothered to ask if we needed help. We headed to the youth bikes and there was a employee helping another family not once in the 15 mins we were there did he bother to look at us or even acknowledge us that he will be with us once he's done with the other customer. The 20 mins we were there looking and trying to find bikes not one employee came by to assist or ask if we needed help. It's not like they were super busy and had plenty of staff on the floor. DO NOT go here they are rude and obviously don't care about "all" customers. Will never come back here again. We ended up buying bikes from academy and had a wonderful experience with employees there.

Photo of Ken S.

Business Manager

Feb 19, 2024

Howdy Rabia, thanks for the review. I would bet this a misunderstanding. We have been in business 62 year and we are locally owned and family-operated. You hurt a business that has not and does not have a track record of the lack of good service we are known for. I will give you $100 if you come in our store and spend 10 min with me and tell me your store experience. Most everyone has been in an Acadamey Sports storeat some time or another. Are you kidding me?? You got great service there? I have been many times with my 4 kids and not every had a wonderful experience. I look forward to your call or email. Blessings, Woody Smith Proud Owner 214-238-7120 [email protected]

Photo of Jennifer A.

ASK FOR ERIN. So, I bought a bike from RBM at the beginning of March. I rode it...and I did not love it. RBM has a policy that accepts returns if you are within 30 days (they need to be authorized by the manager). There was nothing wrong with the bike, but it was not for me. I did like many things about the bike, so I opted to upgrade my Cannondale with some of those options. Honestly, I was not sure if the policy would be applied, just because it sounds too good to be true. Well, I was so wrong. I returned the bike today and was helped by Erin. She immediately got the manager over to inspect the bike and approve the return. He was a very nice person but I forgot his name (my apologies). There was no condemnation regarding the return or hassle. He even suggested some upgrade options with Erin but was not pushy at all! He was super cool about the return. As I explained what I wanted to upgrade on my bike, Erin was totally on it! She found the new tires, bar, and saddle that worked for me. And, RBM swapped everything out almost faster than imagined! Their service department is awesome- both in store and at all of the area rides. I also needed a new Garmin because my old one was not keeping a charge; however, I did not need the sensors or anything like that. They did not have the 500 series with just the Garmin in stock, so Erin was going to order it to be delivered to the store in a few days (which was perfectly fine). While I was waiting for the swaps to be made (which was not long at all on a busy Sunday), Erin approached me and explained that she was able to get the 500 series Garmin for me from a bundled box with no issue! Seriously?!?! I did not even ask for it and Erin went above and beyond with helping me. Erin helped with every choice, but she was not pushy at all. She gave me choices (appreciated), and explained the difference. Ultimately, it was my choice and she was never overbearing. (She even apologized for the wait time to make the changes, but it was totally unnecessary, as RBM is really quick). Cycling and bike shops can be a very lonely situation for women (especially when they are middle aged, kind of out of shape, have social anxiety, not competing, but just want to enjoy the ability to ride a bike). Erin, and everyone I have encountered at this Bike Mart location, takes care of women without making the situation uncomfortable or making females feel dumb. It is not that way at every bike shop, and I appreciate it when I encounter this level of service. I ended up getting a refund (even after so many awesome upgrades), and they were super cool about it. Needless to say, I will continue to return to this location and ask for Erin if I need help. Just go to Bike Mart Richardson, ask for Erin, and be happy you did.

Mar 27, 2023

Howdy Jennifer, Thank you so much for the very kind review on Bike Mart and Erin! We are grateful for her and she has been with us for nearly 20 years! Erin and the team looks forward to serving you for years to come! Blessings, Woody Smith

Photo of Chris S.

Excellent bike store. Hugh!!!! Service was good. Experience was good I highly recommend this Bike Mart location.

Photo of Mason B.

I'd like to preface this poor review by stating that during my first experience, I was genuinely happy with the tune up they performed, and recommended it to a few people I'd met while exploring local trails. We decided to come here, after trying a shop across town that was suppose to be a supplier of my bike brand, but couldn't help me. Everyone here is friendly, and in no way am I displeased with anyone other than the technician that tried to help me. truthfully, he did his best to help in the situation, but handled my interaction poorly. When the tech greeted me, and I told him the brand of my e-bike, he stopped me and told me that there was likely nothing he could do, because the store doesn't carry the parts for the brand. I totally understood, but explained that I thought it was a wiring issue, that I while I was confident I had done what I could, that I was novice at best in terms of technical work, and would prefer if a professional looked over it. He grabbed for the wires, telling me one looked off, and after going through them, told me I had a bent pin. While I was grateful to have found the problem, he told me that it was bent pretty well in there. He bent my pin back with a pocket knife, and simultaneously was trying to widen the other side to see if they'd connect. He proceeded to use pliers, and a dental tool to try and bend the pin back in place, giving me minimal information as to what was happening. After a few minutes of struggling, he just said, and there it goes..... and just silenced himself. He tried to tell me I could get a tech wiz to solder it. The pin was so incredibly small, that a solder would make it where the pin couldn't fit in the connector. (I took it to a hobby shop to try and have them do what he said) Understandably, I'm upset that he broke the pin on my bike, but as I'm leaving, he said let me know if he could help me with anything else, like he hadn't broken my bike further, giving me poor information on how to fix it. I'm fine with him doing his best to fix my bike, and failing, but he gave me misinformation, and tried to make me feel satisfied with the interaction. It's fine to say you don't know, and not attempt to fix a problem that you admit you know nothing about. I'll be back, and definitely will try to come here if there's mechanical problems on the bike. This interaction just really sucked.

Feb 20, 2023

Howdy Mason, I am sorry for your bad experience. Please call me or email me. I want to get more info from you if you would be so kind. Or give me your contact your contact info please. Best Regards, Woody Smith Owner 214-238-7120 [email protected]

Photo of John D.

Ask for Alex!!! Alex got us in and out in 10ish minutes, performed a thorough evaluation of any minor issues with the bicycle, and gave us some great advice. Nothing but great things to say about the service received today. Thanks Alex.

Aug 20, 2023

THank you so much John! We are blessed to have Alex! Best Regards, Woody

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COMMENTS

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