over 60 travel pass application

Guide: How to Get Free Bus Pass for Senior Citizens

Are you a senior citizen looking for a convenient and affordable way to travel? Look no further! In this guide, we will show you how to get a free bus pass specifically designed for senior citizens. With this pass, you can enjoy discounted or even free transportation services, allowing you to explore your city with ease and save money at the same time.

Getting a free bus pass for seniors is easier than you might think. By understanding the eligibility criteria and application process, you can access the benefits of various programs available in your area. Not only will you gain access to essential destinations like medical appointments and grocery stores, but you’ll also have the freedom and independence to travel without relying on a personal vehicle.

Key Takeaways:

• Applying for a free bus pass for seniors opens up affordable transportation options.
• Senior citizens who are 65 years or older are typically eligible for free or discounted passes.
• Some programs extend eligibility to individuals with disabilities or low income.
• The application process varies, but it often requires proof of age, residency, and income.
• Free bus passes provide seniors with the freedom to travel and save money on transportation costs.

Eligibility for Free Bus Pass

Senior citizens who are 65 years or older are typically eligible for free or discounted bus passes. Some programs may also extend eligibility to individuals with disabilities or those with low income. These programs aim to provide transportation services specifically for seniors, ensuring that they can access essential destinations such as medical appointments, grocery stores, and community centers.

Being eligible for a free bus pass can greatly benefit senior citizens, as it helps them maintain their independence and mobility. It allows them to travel to important locations without relying on others or spending a significant amount of money on transportation. Additionally, these programs ensure that seniors are able to access crucial services and resources in their community, promoting their overall well-being.

It is important for seniors to be aware of the eligibility criteria for free bus passes and the specific requirements of the programs in their area. By understanding the qualifications and application process, seniors can take advantage of the transportation services available to them and enjoy the convenience and affordability of free or discounted bus passes.

Eligibility Criteria for Free Bus Pass:

• Age: Typically 65 years or older
• Disability: Some programs extend eligibility to individuals with disabilities
• Income: Certain programs may consider low income as a factor for eligibility

By meeting these criteria, seniors can qualify for free or discounted bus passes and access the transportation services they need. It is recommended that seniors contact their local government or transportation authorities for more information on eligibility requirements and how to apply for a free bus pass.

Eligibility Criteria for Free Bus Pass Table:

Application process for senior citizen bus pass.

Applying for a senior citizen bus pass is a straightforward process that varies depending on the program and location. To get started, seniors will typically need to fill out an application form and provide supporting documentation. The application form can usually be obtained online, at government offices, or through community organizations.

When filling out the application form, seniors will need to provide personal information such as their name, address, and contact details. They may also be required to include proof of age, residency, and income. This can be in the form of documents like a birth certificate, utility bill, or income tax return.

Additionally, some programs may require seniors to submit a photo ID along with their application. This can be a driver’s license, passport, or state-issued identification card. It is important to carefully review the application requirements and provide all necessary documentation to ensure a smooth application process.

Once the application is complete, it can be submitted through the designated channels. This can include mailing the application, dropping it off in person, or submitting it online. Seniors should follow the instructions provided by the program or agency to ensure their application is received and processed in a timely manner.

Overall, the application process for a senior citizen bus pass is designed to be accessible and user-friendly. By providing the necessary information and documentation, seniors can take advantage of government programs that offer free or discounted bus passes, enabling them to travel conveniently and affordably.

Benefits of Free Bus Pass for Seniors

Having a free bus pass for seniors comes with a multitude of benefits that greatly enhance their quality of life. Let’s explore some of the key advantages:

1. Freedom and Independence

One of the primary benefits of a free bus pass is the newfound freedom and independence it provides to seniors. With access to public transportation, seniors can travel to various locations without relying on a personal vehicle or depending on others for transportation. This is especially valuable for those who no longer drive or have limited mobility, allowing them to maintain an active lifestyle and engage in social activities.

2. Cost Savings

A free bus pass can significantly reduce transportation costs for seniors, allowing them to allocate their resources towards other essential needs. Instead of spending money on fuel, maintenance, and parking fees for a personal vehicle, seniors can take advantage of the discounted or free bus pass to save money. This financial relief allows seniors to better manage their budgets and potentially improve their overall financial well-being.

3. Access to Essential Services

With a free bus pass, seniors have improved access to essential services such as medical appointments, grocery stores, community centers, and recreational facilities. This ensures that seniors can maintain their health and well-being by easily reaching important destinations. Whether it’s attending medical appointments or participating in social activities, the free bus pass enables seniors to stay connected to their communities and access the resources they need.

Overall, a free bus pass for seniors offers invaluable benefits, including enhanced mobility, cost savings, and improved access to vital services. By leveraging these benefits, seniors can lead more independent and fulfilling lives while staying connected with their communities.

Reduced Fare Programs

As part of their commitment to serving senior citizens, many public transportation systems offer reduced fare programs . These programs are designed to provide affordable transportation options for seniors, ensuring they can easily access essential services and activities. Eligible seniors can apply for a reduced fare card or tap card, which grants them access to discounted rates on bus and rail travel.

Reduced fare programs are an important component of senior citizen transportation services . They help alleviate the financial burden of transportation costs for seniors, making it more feasible for them to use public transportation as a primary mode of travel. By offering discounted rates, these programs enable seniors to maintain their independence and mobility without breaking their budget.

The availability and details of reduced fare programs may vary depending on the transit system and location. Seniors interested in applying for a reduced fare card should research the specific requirements and procedures for their area. This will ensure they have all the necessary documentation and information needed to complete the application process.

Benefits of Reduced Fare Programs:

• Affordable transportation for seniors
• Increased mobility and independence
• Access to essential services and activities
• Reduced financial burden

By participating in reduced fare programs, seniors can enjoy the many benefits of affordable transportation. These programs not only support the physical and mental well-being of seniors but also contribute to the overall livability of communities.

DART GoPass Tap Card

The DART GoPass Tap Card is a popular reduced fare program that provides a 50% discount on public transportation fares for qualifying seniors, youth, persons with disabilities, and individuals based on income. With the GoPass Tap Card, eligible seniors aged 65 or older can enjoy affordable transportation options, making it easier for them to travel to various destinations. This card can be used for buses, trains, and TRE services, offering a convenient and cost-effective solution for senior citizens.

The application process for the GoPass Tap Card is simple and straightforward. Seniors can apply by filling out an online application form, providing the necessary documentation, and verifying their eligibility. Once the application is processed and approved, the GoPass Tap Card will be mailed to the senior’s address within 15 business days. Upon receiving the card, seniors can start using it to access the discounted fares and enjoy the benefits of reduced transportation costs.

Having the DART GoPass Tap Card allows seniors to maintain their independence and mobility without the need for a personal vehicle. It also provides them with the flexibility to travel to various locations conveniently and affordably. Whether it’s a trip to the grocery store, a medical appointment, or a visit to a community center, the GoPass Tap Card ensures that seniors can access the transportation they need without breaking their budget. By utilizing this reduced fare program, seniors can enhance their quality of life and stay connected to their community.

Testimonial

“The DART GoPass Tap Card has been a game-changer for me. It has made getting around so much more affordable and convenient. I no longer have to worry about the costs of transportation and can easily travel to places like the grocery store and my doctor’s appointments without any hassle. I highly recommend it to all eligible seniors!” – Mary, 68

Reduced Fare ID (RFID) Card

The Reduced Fare ID (RFID) Card is a valuable program that offers eligible seniors the opportunity to access transportation services at a reduced cost. This card provides a half-price fare and is available for seniors aged 65 and older, Medicare card holders, and riders with disabilities. Having an RFID Card not only helps seniors save money on transportation expenses but also ensures they can easily travel to their desired destinations.

With the Reduced Fare ID Card , eligible seniors can enjoy a variety of benefits. The reduced fare allows them to access public transportation conveniently and affordably, enabling them to maintain their independence and stay connected with their community. Whether it’s a trip to the grocery store, a medical appointment, or a visit to a community center, the Reduced Fare ID Card offers a practical solution for seniors’ transportation needs.

Applying for the RFID Card is a straightforward process. Seniors can typically complete the application online or submit a printed form. The application requires proof of eligibility, such as a valid government-issued ID, Medicare card, or disability identification. Once approved, seniors will receive their RFID Card , which must be presented to receive the reduced fare. In the event of a lost or damaged card, it can be replaced for a fee, ensuring continued access to discounted transportation services.

By offering reduced fares for seniors, the RFID Card program aims to enhance the quality of life for older individuals. It not only provides a practical solution for transportation needs but also promotes independence, social engagement, and overall well-being. With the Reduced Fare ID Card , seniors can navigate their community with ease and confidence, ensuring they can continue to enjoy all that life has to offer.

Applying for a Reduced Fare Card

Applying for a reduced fare card is a straightforward process that varies depending on the transit system. To begin the application, seniors can visit the transit system’s website or go to a transit store to pick up an application form. Some transit systems also provide the option to request an application by mail.

When completing the application, it is important to follow the provided instructions and provide all necessary documentation. Typically, seniors will need to provide a valid government-issued ID, such as a driver’s license or state ID, to verify their age. For those eligible based on disability or income, additional documentation may be required, such as a Medicare card or proof of income.

Once the application is complete, it can be submitted through the designated process. This may involve mailing the application, submitting it online, or returning it to a transit store. It is important to keep a copy of the application for reference and to track the progress of the application.

Table: Required Documentation for Applying for a Reduced Fare Card

After the transit system receives the application, it will be processed, and a decision on eligibility will be made. Once approved, seniors will receive their reduced fare card by mail or can pick it up at a designated location. It is important to review the instructions provided by the transit system to understand how to activate and use the reduced fare card.

By following the application process for a reduced fare card, seniors can access the benefits of discounted or free transportation services. This not only provides them with affordable transportation options but also supports their overall well-being and independence.

Accessible Touch Pass: Convenient Payment Options for Seniors

Seniors who have an RFID or CapMetro Access ID Card can take advantage of the Accessible Touch Pass , a convenient payment option that simplifies bus and fixed-route services. With the Accessible Touch Pass , seniors can easily pay for their fare without the need for physical cash or tickets, enhancing the ease of using public transportation. This payment option is designed to provide a seamless experience for seniors, ensuring that they can travel comfortably and efficiently.

The Accessible Touch Pass comes in various formats to suit seniors’ preferences and needs. It can be in the form of a key fob, a bus pass-sized card, or a wearable wristband. This flexibility allows seniors to choose the format that is most convenient for them and their lifestyle. Seniors can purchase or reload the Accessible Touch Pass at the Transit Store, making it easily accessible for anyone who wishes to utilize this payment option.

By implementing the Accessible Touch Pass, transportation systems cater specifically to the needs of seniors, providing them with a user-friendly and efficient method of payment. This ensures that seniors can travel independently and comfortably, without facing any obstacles or challenges when it comes to paying for their transportation. The Accessible Touch Pass is just one example of how transportation systems are adapting to meet the needs of seniors and enhance their overall experience.

The Importance of Physical Activity for Seniors

Regular physical activity is crucial for seniors to maintain their overall health and well-being. Exercise helps improve strength, stamina, and balance, reducing the risk of falls and accidents. It also lowers the risk of chronic diseases such as heart disease, diabetes, and certain types of cancer. Additionally, regular exercise has been shown to improve mental health and cognitive function in older adults.

Engaging in physical activity can offer a wide range of benefits for seniors. It helps to manage weight, reduce joint pain, and improve flexibility. Exercise also enhances mood and reduces the risk of depression and anxiety. It promotes better sleep patterns and boosts energy levels, allowing seniors to stay active and engaged in their daily lives. Furthermore, physical activity can help maintain bone density and muscle mass, which are essential for maintaining mobility and independence as we age.

It’s important for seniors to find activities that they enjoy and can easily incorporate into their daily routines. This can include activities such as walking, swimming, yoga, gardening, or even dancing. It’s recommended that seniors aim for at least 150 minutes of moderate-intensity aerobic activity per week, along with muscle-strengthening activities on two or more days. However, it’s essential for seniors to consult with their healthcare provider before starting any new exercise program to ensure it’s safe and suitable for their individual needs and abilities.

The Benefits of Regular Exercise for Seniors:

• Improved strength, stamina, and balance
• Reduced risk of falls and accidents
• Lowered risk of chronic diseases
• Enhanced mental health and cognitive function
• Weight management and joint pain reduction
• Increased flexibility and mobility
• Better sleep patterns and energy levels
• Maintained bone density and muscle mass

Incorporating regular physical activity into the daily lives of seniors is crucial for their overall well-being. It not only helps them stay physically fit and healthy but also improves mental health and enhances their quality of life. By promoting the importance of physical activity, we can support seniors in maintaining their independence, vitality, and longevity.

The Role of Free Bus Passes in Promoting Physical Activity

Studies have shown that free bus pass programs for seniors can play a significant role in promoting physical activity. Seniors with access to free bus passes are more likely to engage in regular walking and “active travel,” which includes walking, cycling, and using public transport. Free bus passes not only provide transportation but also encourage seniors to incorporate exercise into their daily routines. This can have a positive impact on their health and well-being.

By removing the financial barrier of transportation costs, free bus passes enable seniors to explore their communities and access various destinations. They can easily visit parks, engage in recreational activities, and attend fitness classes. This increased mobility and exposure to physical activity opportunities contribute to a more active and healthier lifestyle for seniors. It also promotes social interaction and reduces feelings of isolation or loneliness.

The availability of free bus passes also encourages seniors to choose active modes of transportation instead of relying solely on private vehicles or sedentary options. Walking to and from bus stops, cycling to nearby destinations, or even using public transport itself requires some level of physical exertion. These small changes in daily routines can add up to significant health benefits over time.

Benefits of Free Bus Passes in Promoting Physical Activity

1. Increased accessibility to recreational facilities and fitness centers.

2. Opportunities for regular walking and “active travel” in daily routines.

3. Reduces reliance on private vehicles, promoting more sustainable and environmentally-friendly transportation options.

4. Encourages social interaction and participation in community events.

5. Improves overall health and well-being by incorporating physical activity into seniors’ lifestyles.

“Having a free bus pass has encouraged me to explore my neighborhood more. I walk to the bus stop and enjoy the short walk to various destinations. It’s not only convenient but also keeps me active and engaged with my community.” – Elizabeth, senior bus pass holder

• Apply for a free bus pass program in your area.
• Submit the required documents and information.
• Wait for the approval process to be completed.
• Receive your free bus pass and start enjoying the benefits!

In conclusion , obtaining a free bus pass for senior citizens is a valuable opportunity that provides numerous benefits. By understanding the eligibility criteria and application process, seniors can easily access these benefits and enjoy affordable and convenient transportation options.

Free bus passes not only support seniors in their transportation needs but also promote their overall health and well-being. These passes enable seniors to stay physically active by encouraging them to engage in regular walking and active travel. By incorporating exercise into their daily routines, seniors can improve their strength, stamina, balance, and reduce the risk of falls and accidents.

Communities play a crucial role in recognizing the importance of providing accessible and affordable transportation options for seniors. By implementing and supporting free bus pass programs, communities can enhance the quality of life for their senior citizens. It is essential to continue advocating for these programs and ensuring that seniors have the resources they need to stay connected, independent, and physically active.

How can seniors obtain a free bus pass?

Seniors can obtain a free bus pass through various programs and options available in their area. These programs provide discounted or free transportation services to eligible seniors, allowing them to travel conveniently and affordably.

Who is eligible for a free bus pass for senior citizens?

Senior citizens who are 65 years or older are typically eligible for free or discounted bus passes. Some programs may also extend eligibility to individuals with disabilities or those with low income.

What is the application process for a senior citizen bus pass?

The application process for a senior citizen bus pass varies depending on the program and location. In many cases, seniors will need to fill out an application form and provide necessary documentation such as proof of age, residency, and income. Some programs may also require a photo ID.

What are the benefits of having a free bus pass for seniors?

Having a free bus pass for seniors provides them with the freedom and independence to travel to various locations without the need for a personal vehicle. It also helps seniors save money on transportation costs, allowing them to allocate their resources towards other essential needs.

What are reduced fare programs for seniors?

Reduced fare programs for seniors are offered by many public transportation systems. These programs provide discounted rates for bus and rail travel, making it more affordable for seniors to use public transportation.

What is the DART GoPass Tap Card?

The DART GoPass Tap Card is a popular reduced fare program that provides a 50% discount on public transportation fares for qualifying seniors, youth, persons with disabilities, and individuals based on income. This tap card can be used for buses, trains, and TRE services.

What is the Reduced Fare ID (RFID) Card?

The Reduced Fare ID (RFID) Card is another type of reduced fare program available for seniors. This card enables eligible riders to receive a half-price fare and is valid for 2 years. Seniors aged 65 and older, Medicare card holders, and riders with disabilities are eligible to apply for the RFID Card.

How can seniors apply for a reduced fare card?

The process for applying for a reduced fare card varies depending on the transit system. Seniors can apply online, pick up an application at a transit store, or request an application by mail. The application typically requires proof of eligibility, such as a valid government-issued ID, Medicare card, or disability identification.

What is the Accessible Touch Pass?

The Accessible Touch Pass is a payment option available for seniors who have an RFID or CapMetro Access ID Card. This pass allows for easier payment on buses and fixed-route services, offering convenience and accessibility for seniors. The pass comes in various formats, including a key fob, a bus pass-sized card, and a wearable wristband.

Why is physical activity important for seniors?

Regular physical activity is crucial for seniors to maintain their overall health and well-being. Exercise helps improve strength, stamina, and balance, reducing the risk of falls and accidents. It also lowers the risk of chronic diseases and improves mental health.

How do free bus passes promote physical activity for seniors?

Studies have shown that free bus pass programs for seniors can play a significant role in promoting physical activity. Seniors with access to free bus passes are more likely to engage in regular walking and “active travel,” which includes walking, cycling, and using public transport. Free bus passes not only provide transportation but also encourage seniors to incorporate exercise into their daily routines.

Source Links

• https://www.dart.org/fare/general-fares-and-overview/reduced-fares
• https://capmetro.org/rfid
• https://www.aplaceformom.com/caregiver-resources/articles/free-bus-passes-senior-health

Share your love

About the author, related posts, leave a comment cancel reply.

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

• Skip to global NPS navigation
• Skip to the main content
• Skip to the footer section

Exiting nps.gov

Interagency senior annual and senior lifetime passes.

Love of parks can be a lifelong journey or an adventure here for you to discover. If you are a US citizen or permanent residents ages 62 years or older, there are special entrance pass options for you to enjoy your public lands! The America the Beautiful – The National Parks and Federal Recreational Lands Pass Series offers a lifetime and annual Senior Pass option.

Find more information about all options for entrance passes or learn more about the Senior Passes below.

Who is eligible and what are the age requirements for a Senior Pass?

US citizens or permanent residents 62 years or older are eligible for a Senior Pass.

How much does a Senior Pass cost?

The Senior Lifetime Pass is valid for your lifetime and costs $80.

The Senior Annual Pass is valid for one year and costs $20. (The Senior Annual Pass can be upgraded to a Senior Lifetime Pass in-person at a participating federal site that distributes Senior passes .

How can I purchase a Senior Pass?

Get in person.

Senior Passes can be purchased at participating federal recreation sites, including national parks, that charges an entrance or standard amenity (day-use) fee. Proof of age and residency is required. See the complete list of sites where the pass is available .

Order online

Passes can also be purchased online or through the mail from USGS; an additional processing fee will be added to the price. Visit the USGS store to buy the pass online or find instructions for purchasing by mail . Allow three weeks for delivery.

Where can I use my Senior Pass?

Annual and lifetime Senior Passes provide access to hundreds of recreation sites managed by these six federal agencies:

• National Park Service
• US Fish & Wildlife Service
• Bureau of Land Management
• Bureau of Reclamation
• US Forest Service
• US Army Corps of Engineers

Search this list of entrance fees by park to plan your trip to national park sites .

What are the benefits of my Senior Pass?

The passes cover entrance and standard amenity (day-use) recreation fees and provide discounts on some expanded amenity recreation fees at sites managed by participating federal agencies.

The Senior Passes admit the passholder and passengers in a noncommercial vehicle at per-vehicle fee areas and passholder plus three adults, not to exceed four adults, where per-person fees are charged. Children under 16 are always admitted free. The Senior Passes may also provide the passholder (only) a discount on some expanded amenity fees such as camping, swimming, boat launching, and guided tours.

What if my current Senior Pass is lost or stolen?

Passes are non-refundable, non-transferable, and cannot be replaced if lost or stolen. If lost or stolen, you will have to purchase a new pass.

What if I have an older version of the Senior Pass?

All older versions of the Senior Pass, including the Golden Age Passports, are still valid. We encourage visitors with a Golden Age Passport to exchange it for a new Senior Lifetime Pass for free. Exchanges can be done in person at a park that charges an entrance fee . Remember to bring your Golden Age Passport with you.

Senior Passes Benefiting Your Parks

Why is the senior lifetime pass $80.

The legislation states that the cost of the lifetime Senior Pass be equal to the cost of the annual America the Beautiful – The National Parks and Federal Recreational Lands Pass, which is currently $80. 

When did the price increase?

In August 2017, the price of the America the Beautiful – The National Parks and Federal Recreational Lands Senior Pass increased for the first time since 1994. The price increase was the result of the Centennial Legislation P.L. 114-289 passed by the US Congress in December 2016.  

The additional revenue  is used to enhance the visitor experience in parks.  

What if a senior citizen is on a fixed budget?

The legislation established an annual Senior Pass for $20. That pass is valid for one year from the date of issuance. Additionally, access to most National Park Service sites remains free—less than a quarter of more than 400 National Park Service sites have an entrance fee.

Does the money from the sales of Senior Passes benefit national parks?

Yes, the funds from all Senior Passes purchased in a national park will go to a National Park Foundation Endowment and a National Park Centennial Challenge Fund, both authorized by the Centennial Legislation. 

What is the National Park Foundation Endowment?

The first $10 million collected by the National Park Service in each fiscal year from Senior Pass sales will be deposited in the Second Century Endowment for the National Park Service managed by the National Park Foundation . The foundation is the congressionally authorized philanthropic partner, or official charity, of the National Park Service. Funds within the Second Century Endowment will be expended on projects and activities approved by the Secretary of Interior to further the mission and purpose of the National Park Service. 

What is the National Park Centennial Challenge Fund?

All revenues collected from sales by the National Park Service of National Parks and Federal Recreational Lands Senior Passes, that are in excess of $10 million will be deposited in the National Park Centennial Challenge Fund. The funds will be used for projects and programs approved by the Secretary of the Interior to the mission of the National Park Service and to enhance the visitor experience in National Park System units. Projects and programs will require at least a one-to-one match by non-federal donations. 

Where does the money go if I purchase a Senior Pass from another agency?

Eighty to one hundred percent of funds from Senior Passes sold by the other five agencies will be retained by the site where they are sold and spent on visitor-related projects and programs. 

Last updated: May 10, 2024

60+ or disabled

If you are over 60 or have a disability, you could be eligible for free bus travel to get around Scotland and your local area. You can access this via the National Entitlement Card, your pass to free bus travel in Scotland.

The National Entitlement Card scheme also allows for free travel for companions where required by eligible disabled people of any age (including children under 5).

How to apply

To apply for a National Entitlement Card, you should contact your local authority or Strathclyde Partnership for Transport (SPT) for details of the application process in your area. There may be a different process if applying on age grounds as opposed to grounds of disability. Your local authority will be able to tell you if you need to complete an application form and what you need to do when you apply.

We are unable to send out forms as these should be obtained from your local authority/council office. It is not possible to download forms from the website or send these by email.

In order to make the application process as smooth as possible, you will need:

• a completed application form (not all local authorities require this, check with yours to confirm the process in your area)
• a recent passport type photograph
• proof of age or disability
• proof of your current address

Check the National Entitlement Card website for more information on proofs required to confirm your identity and address.

If applying on grounds of disability, check the eligibility section on the Transport Scotland website for more information on proofs required.

Objectives and benefits

The scheme provides free travel on registered local and long-distance bus services throughout Scotland, at any time of day for any number of journeys, for those aged 60 and over, as well as for eligible disabled people who live in Scotland.

Cardholders living in Orkney, Shetland and the Western Isles receive two free return ferry journeys each year to the Scottish mainland.

The key objectives of the concessionary travel scheme are to:

• allow older and disabled people, improved access to services, facilities and social networks, promoting social inclusion
• improve health by promoting a more active lifestyle for the elderly and disabled
• remove the restrictions of the previous local off-peak concessionary fare scheme which was limited in offering access to facilities
• promote a modal shift from private cars to public transport
• maintain a viable position for bus operators with a standard reimbursement rate
• provide opportunities for improvements to public transport, such as assisting development of multi-operator ticketing and the use of electronic ticket machine technology
• facilitate a more effective administration of the system by adopting a standard reimbursement rate and shifting operational responsibility from local authorities to Transport Scotland
• provide a stimulus to the introduction of smart ticketing

Where can I travel?

Almost everywhere in Scotland and as far as Carlisle and Berwick-upon-Tweed.

Your National Entitlement Card gives you free travel throughout Scotland on nearly all local registered and long-distance scheduled bus services. Only a few services, such as premium-fare night buses and City Sightseeing buses, do not accept the card.

So many of Scotland's major towns and cities are easily accessible with the National Entitlement Card. Use the Visit Scotland website to find out how you can reach some of the country's best attractions by bus.

Some local authorities offer other discounts on rail, tram or subway for their card-holders. Your card-issuing Local Authority can tell you more – a contact number can be found on the back of your card when you receive it.

Using your card

You can use your National Entitlement Card to get a ticket in advance or on the bus. Advance tickets must be collected in person.

When you get on the bus, look for the electronic ticket machine by the door to the driver's compartment. Place your card on the machine with your photograph facing up and tell the driver your stop. The driver will help you if you need assistance. If there isn't a ticket machine like this, just show the driver your card and tell them your stop.

Remember you can only use your most recently issued National Entitlement Card on the bus. Any other cards will not work and you will not be allowed free bus travel.

If the electronic ticket machine did not recognise your card it may have expired or be damaged. If this is the case, please contact your Local Authority immediately to arrange a new card. You should allow at least two weeks to receive your card. If this will take longer, your local council will tell you about this when you apply.

If the card appears to be valid but does not work on the machine, the driver will give you the option to pay the full fare and keep your card or hand over your card in exchange for a seven day temporary pass. The temporary pass will be valid for free travel for you but the companion element will not be available. You should then contact your Local Authority immediately to request a new card. You should allow at least two weeks to receive your card. If this will take longer, your local council will tell you about this when you apply.

Eligibility

Over 60s eligibility.

To be eligible for the NEC, you must be:

• Aged 60 or older
• A resident of Scotland

Disabled people eligibility

If you're a resident in Scotland and meet one of the following criteria, you're entitled to free bus travel with the National Entitlement Card:

• You receive a qualifying DWP benefit - Attendance Allowance, Personal Independence Payment, War Pension Constant Attendance Allowance, or the  higher  rate of the mobility component or the  higher or middle  rate of the care component of Disability Living Allowance.
• You receive a qualifying Social Security Scotland benefit - Pension Age Disability payment, Adult Disability Payment, or receive the higher rate of the mobility component or the higher or middle rate of the care component of Child Disability Payment.

When applying you will need to take along a copy of your benefit award letter from the DWP or Social Security Scotland confirming your eligibility.  The letter must be dated within the last 18 months and confirm the length of benefit entitlement. For details on getting your award letter, please contact the DWP or Social Security Scotland. 

• You live in a care/residential home or hospital and are eligible for Attendance Allowance, Personal Independence Payment, Adult Disability Payment, Pension Age Disability Payment or the higher or middle rate of the care component of Disability Living Allowance or Child Disability Payment. In many cases a DWP or Social Security Scotland benefit may be suspended whilst someone is in care or hospital – in that case you can provide a letter from the hospital/care home confirming that you are eligible for one of the above benefits, you live there, and receive 24 hour care.
• You are a Blue Badge holder . Take your Blue Badge, or your latest V11 vehicle licensing reminder from DVLA or DLA404 from the Department for Work and Pensions when you apply for your card. Please note that a valid Blue Badge issued outside Scotland, in the rest of the UK or by the authorities of another EU member state will be acceptable.
• You are profoundly or severely deaf . Take along a recent letter from your Audiologist, Hospital Consultant or Registered Society for the Deaf when you apply. The letter must show that you have bilateral hearing loss greater than or equal to 70dBHLs averaged over 1, 2 and 4KHz. If you have been deaf since birth, a letter from your GP confirming this is fine too.
• You have a sight impairment . If you are aged 16 and over you will need to provide a copy of  the Certificate of Vision (CVI) Scotland form.  As of 1 April 2018 the CVI Scotland form replaced the previous BP1 form.

If you are aged under 16 you should provide a letter from a VINCYP team member Visual Impairment Network for Children and Young People . You can also provide a letter from a health professional such as an ophthalmologist or paediatrician which states that you ‘meet the criteria for visual impairment as defined by VINCYP'. In addition, parents / carers of children and young people under 16 with a visual impairment may be able to use letters from other registered societies or voluntary sector organisations supporting people with sight loss (where they are happy to provide such a letter).

• You have been told not to drive based on medical grounds . Take the DVLA confirmation letter as evidence when you apply showing that your licence has been revoked or your application has been refused on medical grounds. If you have epilepsy and been told not to drive because you have had a seizure in the last 12 months, you should use the NCT003 certificate. The NCT003 certificate is only valid where the applicant is 16yrs and over (the earliest date they can apply for a provisional licence). Collect the certificate from your Local Authority and ask your Hospital Consultant, GP or Epilepsy Specialist Nurse to sign. For other medical conditions where you have been told you would not be allowed to drive and if you were to apply for a licence, would be refused, you may be able to provide a recent letter from your GP or Hospital Consultant depending on your circumstances to confirm this. For further information, please check with your local authority.
• You have a mental health condition that is recognised under the Mental Health (Care and Treatment) (Scotland) Act 2003 and has lasted for more than a year. You must need to travel to health or social care appointments as part of treatment activities, care or a rehabilitation programme. Your ability to travel must also be impaired. Please contact your Local Authority for advice on how and where to apply using the NCT002 form.
• If you have a learning disability and you need to travel to see a Support Worker or get to appointments or activities you will need to get a NCT002a form. Read our guide on how to apply
• Please note: The BASRiS form will replace the DS1500 for Scotland's new forms of Disability Assistance
• Read Social Security Scotland’s guide on when to complete a BASRiS form
• You have a progressive degenerative condition . Conditions such as Parkinson's Disease that severely impede your mobility may entitle you to free bus travel. Ask your hospital consultant or other specialist medical professional who is responsible for providing any treatment and support (such as your Specialist Nurse), to provide a letter confirming that your diagnosed health condition is considered ‘progressive degenerative' and that it severely impedes your mobility and ability to carry out day to day activities. Any letter from a medical professional must clearly confirm these qualifying criteria otherwise it cannot be accepted.
• You have lost one or more limbs . If you have lost one or both legs, both arms or an arm and a leg you are entitled to free bus travel. Request a letter from your prosthetic clinic/centre, physiotherapist or rehabilitation centre for your application.
• You are an injured veteran with mobility problems. Provide a Veterans UK or Ministry of Defence letter certifying award of lump sum payment within Tariff levels 1-8 under the Armed Forces Compensation Scheme , or provide a letter from Veterans UK or Ministry of Defence certifying award of a lump sum payment due to a permanent and substantial disability causing inability to walk or considerable difficulty in walking.
• You receive a War Pensioner Mobility Supplement. Please provide a letter from Veterans UK or Ministry of Defence confirming receipt of this benefit in your application.

The National Entitlement Card scheme also allows for free travel for one companion where required by an eligible disabled person of any age (including children under 5).

Companions can make travel much easier, helping you to get on and off buses, carrying shopping and communicating with the driver. You can stay free and mobile, while making full use of your NEC.

Companions can travel for free with all NEC holders that have the +1 logo on their card.

Your companion and journey can vary, but your companion can only travel for free when they are with you. You are not obliged to travel with a companion, but the entitlement is there for when you need it.

Please note that companions must be aged 5 or over .

Your companion is entitled to travel for free if you meet one of the following criteria:

• You live in a care/residential home or hospital and are eligible for Attendance Allowance, the higher or lower rate of the daily living component of the Personal Independence Payment or the higher or middle rate of the care component of Disability Living Allowance. In many cases DWP benefit may be suspended whilst someone is in care or hospital – in that case you can provide a letter from the hospital/care home confirming that you are eligible for one of the above benefits, live there and receive 24 hour care.
• You live in a care/residential home or hospital and are eligible for the higher or middle rate of the care component of the Child Disability Payment or are eligible for the standard or enhanced rate of the daily living component of the Adult Disability payment or are eligible for the Pension Age Disability Payment. In many cases Social Security Scotland benefit may be suspended whilst someone is in care or hospital – in that case you can provide a letter from the hospital/care home confirming that you are eligible for one of the above benefits, you live there and receive 24 hour care.
• You receive the higher or middle rate of the care component of Disability Living Allowance
• You receive the higher or lower rate of daily living component of Personal Independence Payment
• You receive Attendance Allowance
• You receive the Child Disability Payment – higher or middle rate of the care component.
• You receive Pension Age Disability Payment
• You receive Adult Disability Payment – standard or enhanced rate of the daily living component
• You are severely sight impaired (blind)
• You receive war pensions constant attendance allowance

If you receive one of the qualifying benefits you'll need a letter to confirm your eligibility. The letter must be dated within the last 18 months and confirm the length of benefit entitlement. For details on getting your letter, please contact the DWP or Social Security Scotland. If you live in a care or residential home or hospital and your qualifying benefit is suspended a letter from them is needed confirming that you are eligible for the benefit, you live there and receive 24 hour care.

If you are severely sight impaired (blind), please provide a copy of your registration certificate - CVI Scotland form if aged 16 or over.  If aged under 16, you must provide a letter from VINCYP/medical professional or other registered society or voluntary sector organisation stating that you have a severe sight impairment that has been confirmed by an ophthalmologist or paediatrician.

Armed Forces Compensation Scheme

If you are a disabled veteran, you could qualify for free travel with a National Entitlement Card.

You will qualify if you have received a lump sum benefit under the Armed Forces Compensation Scheme within tariff levels 1 - 8 (inclusive) and the Secretary of State certifies that you have a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking.

You will need to produce a certification letter from Veterans UK. You will also qualify under the same criteria if your injuries do not hinder your mobility but the injury can be cross referenced to the descriptors within the AFCS Injuries Table as detailed below.

Getting and using your card

When you get your card.

Please check that the photograph and personal details on your new card are correct. If any are not, or if this card is for someone who is no longer at the address, telephone the number on the back of the card to report this. If your new card replaces an existing card,  you need to start using it immediately and destroy any old cards you have as these will not work on the ticketing machines.

Using the card

Your card has been issued to give you free bus travel throughout Scotland under the concessionary travel scheme. In some areas your card may get you discounts on other modes of transport depending on where you live.  For information and advice on local non-bus concessions you should phone the number on the back of your card. It is possible to book in advance with your National Entitlement Card but you may incur a booking fee. Some bus operators may waive the fee, check before you book.

This card has been issued to you and should only be used by the eligible person named on the card. It is for your safekeeping and it should not be given to anyone else. Transport Scotland has a fraud policy and any person(s) found to be misusing any aspect of the scheme may have their entitlement to free bus travel withdrawn and incidents of misuse may also be reported to the Procurator Fiscal.

Cardholders also have a duty to report any changes of circumstances which may affect their entitlement, including changes of address, to the local authority. Check the back of your card for the right number.

You can use your card on any local or long-distance registered bus service throughout Scotland, excluding late night services where a premium fare is charged, tours or excursion services and group hire services.

Full details of the NEC terms and conditions

Travel using a National Entitlement Card is subject to the normal regulations and conditions of carriage of each transport operator. Your card gives you the same rights as a full-fare paying passenger.

Tickets for Concessionary Bus Travel

The National Concessionary Travel Scheme legislation does not require paper tickets to be issued to cardholders for concession journeys. The issuing of paper tickets to passengers is an operational decision at the discretion of the bus operator.

When a National Entitlement Card is placed on the ticket machine this will automatically record the boarding stage, to receive reimbursement for the journey the driver must accurately record the requested destination stage. Whilst this information forms the record of this journey, all concession claims undergo comprehensive audit compliance and analysis checks before any reimbursement is made.

Concerns of misuse of the Concessionary Travel Schemes should be reported to our 24-hour dedicated Freephone line 0800 328 5690. If you have any other questions about concessionary bus travel, please email us at [email protected]

Travel outwith Scotland

Your National Entitlement Card is valid for services that operate wholly within Scotland or northern England only, you can use it on services to and from Carlisle and on services to and from Berwick-upon-Tweed from anywhere in Scotland, however, your card is not valid for travel within these towns or anywhere else out with Scotland.

Please note, National Express services operating in Scotland unfortunately do not meet this criteria as they do not operate wholly within Scotland or Northern England, as such, they do not accept National Entitlement Cards on their services. National Express previously allowed concession cardholders to travel for free covering the costs themselves, however, in 2019 they made a business decision to remove this provision and Transport Scotland cannot influence their company operational decisions.

Lost, stolen and damaged cards

If your card is lost, stolen or damaged you should contact your Local Authority to request a replacement. This applies to all cardholders whether your card is issued on grounds of age or disability.

If you change address, phone the number on the back of your card to let your card issuer know. However, if you move to another Local Authority to live you must also let the new authority know.

For any questions please contact the number printed on the back of your card.

Renewing and replacing cards

Contact your Local Authority or Strathclyde Partnership for Transport (SPT) Travel Card Unit if:

• your National Entitlement Card is lost, stolen or damaged
• the card did not work when you used the ticket machine
• you want to change your name, address or photo

Your National Entitlement Card may have an expiry date on the front. If you're 60 or over, your new card won’t have an expiry date on it and is valid for life, providing you continue to live in Scotland.

If you have a card on grounds of disability, it will have an expiry date - your local authority may be in touch 4-6 weeks before the card runs out. If you don't hear from them, or need assistance renewing your card, contact them directly. Please note that SPT no longer send out renewal forms to cardholders. You should provide an acceptable proof of eligibility document at least five weeks before the card expires to allow time for this to be processed and a new card to be issued.

If you apply to renew a card for Disabled Concessionary Travel before the expiry date, your previous card will stop working a few days after your new card is processed so please start using your new card as soon as it arrives and destroy your old card.

Concessionary travel contacts

Your local authority can provide further information on the eligibility criteria, offer advice on the application process and how to report lost or stolen cards and vouchers.

• Contact telephone numbers and links to local authority websites

General enquiries

For general information on the concessionary travel scheme for those aged 60 and over and disabled people, or if there's anything you're not sure about, contact:

Concessionary Travel and Smart and Integrated Ticketing, Transport Scotland, George House, 2nd Floor, 36 North Hanover Street, Glasgow, G1 2AD.

Email: [email protected]   

Policy and legislation

Agreements with the bus industry.

Transport Scotland and the Confederation of Passenger Transport (CPT) agreed terms in January 2019 setting budgets and reimbursement rates to operators under the Scotland-wide Free Bus Travel Scheme for Older and Disabled People for 2019-2020.

Building on agreements reached in 2013, 2015, 2017 and 2018, the new agreement ensures bus operators continue to be fairly reimbursed for carrying passengers under the scheme and safeguards free bus travel for older and eligible disabled people living in Scotland.

Similar to the 2013 agreement, changes were required to the legislation underpinning the scheme. Amended legislation detailing changes to the budget and reimbursement rates to operators  came into force on 1 April 2019.

Under 5s Extension to Disabled Companion Concessionary NECs

Transport Scotland has extended the existing Scotland-wide Free Bus Travel Scheme to disabled children under 5.

The Scottish Parliament passed legislation, on 3 March 2021, that extends the existing National Concessionary Travel Scheme (NCTS) to eligible disabled children under the age of five, allowing free bus travel for them and an accompanying companion.

This new entitlement is available from 1 April 2021.

2019 Agreement with the Bus Industry

• Transport Scotland agreement letter to CPT
• CPT agreement letter to Transport Scotland
• The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Amendment Order 2019

Past agreements

2018 agreement with the bus industry.

• The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Amendment Order 2018

2017 Agreement with the Bus Industry

• (Draft) The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Amendment Order 2017

2015 Agreement with the Bus Industry

• CPT agreement response to Transport Scotland
• The National Bus Travel Concession Scheme for Older and Disabled Persons (Amendment) Scotland Order 2015

2013 Agreement with the Bus Industry

• CPT response to Transport Scotland
• The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Amendment Order 2013 from 1 April 2013

Background to the scheme

In 2004, the Confederation of Passenger Transport (CPT) and the Scottish Executive committed to an unrestricted scheme providing free bus travel for people living in Scotland aged 60 and over, as well as eligible disabled people. The process is documented in the agreement letter from the Scottish Executive and the response from the CPT.

• Scottish Executive agreement letter to CPT
• Agreement response from CPT

In 2005, a public consultation exercise followed these initial agreements. The consultation asked questions that covered topics such as proposed eligibility criteria and technical aspects of the scheme.

Following on from the consultation and stakeholder discussions, the Scottish Executive prepared two Scottish Statutory Instruments that underpinned the terms of the scheme. These were approved by the Scottish Parliament and came into force from 1 April 2006.

• SSI 2006/107 - The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Order 2006
• SSI 2006/117 - The National Bus Travel Concession Scheme for Older and Disabled Persons (Eligible Persons and Eligible Services) (Scotland) Order 2006

Changes to legislation for welfare reform

As part of the UK Government’s welfare benefit reforms Disability Living Allowance has been replaced by Personal Independence Payment. Receipt of certain components and rates of Disability Living Allowance are included in the eligibility criteria for the concessionary travel scheme.

To mitigate the effects of these reforms and ensure that eligible disabled people continue to have access to the scheme, the Scottish Government extended the scheme’s eligibility criteria to include recipients of Personal Independence Payment. The changes to the eligibility criteria are set out in legislation which came into force on 8 April 2013 and are described below:

• The extension of the eligibility criteria to include Personal Independence Payment maintains access to concessionary travel for eligible disabled people in Scotland.
• All recipients of Personal Independence Payment (or PIP) are eligible for concessionary travel and all recipients of the Daily Living component of PIP will be eligible to receive a companion card (enabling a companion to travel free with them).
• If when reassessed for PIP you find you are not eligible for that benefit, you are able to continue using your concessionary travel card until its expiry date.

Passenger feedback

Following an Audit Scotland review in 2010, Transport Scotland commissioned research in 2012 to gather feedback and develop an understanding of the views of older and disabled people who are eligible and have applied to access the Scotland-wide Free Bus Travel scheme.

The research project, by Research Resource and ODS Consulting, took place over two years (2013-2014), with telephone surveys of over 3,000 representative NEC holders in each year to collect feedback, alongside a series of focus groups.

Card holders were asked about:

• their use of the NEC in daily travel
• the value they placed on the NEC
• their views on misuse or abuse of the scheme
• the difference the scheme made to their lives

The findings, documented below, are being used to inform and improve the scheme.

• In 2014, 99% of respondents stated that they were either very or fairly satisfied with the scheme overall. Satisfaction with bus travel generally was also high with over 9 in 10 respondents (93%) expressing satisfaction when travelling by bus.
• There was also evidence that the Scheme is encouraging modal shift, with 41% stating that they use the car less. It is also encouraging some cardholders to walk more to and from bus stops.
• 48% of respondents said they now make journeys that they would not previously have made.
• For respondents with a Disabled or Visual Impairment card, the provision of independence was a key benefit. Younger participants in particular, felt that having the card gave them the opportunity to get out and about without relying on parents or carers for support.
• The research confirmed the Scotland-wide Free Bus Travel Scheme is greatly valued and works well for card holders for a number of reasons including financial savings, reducing isolation, engendering a sense of greater independence and increasing confidence in their own ability to travel.
• The research highlighted how cardholders perceive the scheme as having improved their mental and physical well-being.

For full feedback, you can read the reports below.

The findings from the year one research can be found on the Customer Feedback Research - Year One Report and from year two on the Customer Feedback Research - Year Two Report .

Concessionary travel privacy policy

This Privacy Policy outlines how we use, store and share the personal information we hold about you in connection with our national concessionary travel schemes.

• Tickets and passes

Travel pass for older people

Free travel for older people.

If you qualify for a state pension, you could be eligible for free travel across the country as part of the English National Concessionary Travel Scheme.

Do you qualify?

To get a travel pass for older people you must:

• live in Greater Manchester, (if you live outside Greater Manchester, apply for a pass in your own area but you cannot add tram and train travel within Greater Manchester to passes issued by other areas); and
• qualify for a state pension. It doesn't matter if you are taking your pension or still working.

The age you qualify for a state pension isn't the same for everyone. You may need to be up to 66 to qualify depending on when you were born. If you're not sure, check your state pension age .

Costs and benefits

The pass is free, and lasts for five years.

Within Greater Manchester:

• Travel for free on all buses within Greater Manchester between 9.30am and midnight, Monday to Friday, and all day at weekends and on public holidays.
• You can also choose to pay £10 to add tram and train to your pass, for a year’s unlimited off-peak travel on Metrolink and trains within Greater Manchester. You can then travel on Metrolink trams and in trains after 9.30am on Monday to Friday, and all day on weekends and public holidays.
• If you travel outside of these times you must pay the full adult fare.

Throughout England:

• Travel for free on all local buses between 9.30am and 11pm Monday to Friday, and all day at weekends and on public holidays.

How to use the pass

You must always remember to:

• touch in at the card reader when boarding buses
• touch in and touch out at a yellow smart reader on tram stops, for Metrolink
• touch in and out at train station ticket barriers, where they are in place

Please show your card, when asked, to any Transport for Greater Manchester or transport operator official during your journey.

Smart readers on tram stops now accept contactless cards and devices for travel. Please move your concessionary pass away from your payment cards when you use a smart reader.

For example, if you keep your pass in a wallet or purse, remove it before you touch-in and touch-out. This will make sure you’re not charged on a contactless card you didn’t intend to use.

Apply by post

Download an application form or get one from an Information and Ticket Office.

If you are eligible complete the relevant form and attach:

• A passport sized colour photograph of yourself
• Proof of age – a copy of either your birth certificate, medical card, passport or driving licence
• Proof of your address – a copy of either a utility bill, local council tax bill or a Department for Work and Pensions letter from within the last 12 months

You can take your form and proof to an Information and Ticket office (Travelshop) who can check it.

You can also post your documents to the address on the application form.

Your pass will be sent to you in the post within 10 working days.

Please do not send original documents .

Renew your pass

At least two weeks before your travel pass expires, we will send you a new pass, provided it has been in use.

If you use your card often then we will send you a new one two weeks before your travel pass runs out.

If you have not used your pass in the last 12 months, you will not be issued a new card and will need to contact us to request a new card after it’s expired. If you need a pass, please call our Concessionary Travel team on 0161 244 1000.

Please note: when using your pass, you must touch-in on buses and use the validators to touch-in and out on Metrolink or when using the trains.

If you don’t then your card will show as inactive.

Updating your address

You need to let us know if you change your address. There may be a £10 charge if a card is sent to an old address.

If you feel your appearance has changed since your last renewal, please send us a new photo. This can be done via post or can also be emailed to us.

If you no longer need your pass or have any other questions please call our Concessionary Travel team on 0161 244 1000.

If you need a replacement pass

It costs £10 to replace a lost, damaged or stolen pass.

To order a replacement pass you can:

• Call us on 0161 244 1000 to make a card payment (7am to 8pm Monday to Friday and 8am to 8pm at weekends).
• Visit an Information and Ticket office (Travelshop) to order and pay for a replacement pass.

Touch. Screen.

Don't touch your phone while driving. It's a dangerous, criminal offence.

Say yellow to the Bee Network

Buses in Oldham, Rochdale and parts of Bury, Salford and north Manchester joined the Bee Network on 24 March.

New sponsor: Starling Bank Bikes

We’re delighted to welcome Starling Bank on board as the new sponsors of our bike hire scheme.

Manchester City Matchday Buses

We've teamed up with Manchester City to launch a large-scale bus trial helping fans from across Greater Manchester and nearby areas to travel to and from the Etihad Stadium on a matchday.

Rate your journey

We want to hear your views to help us deliver a better Bee Network for Greater Manchester.

Planned engineering works on Metrolink

Visit our dedicated webpage to find out how the works could affect your journeys.

• News and media
• Commercial opportunities
• Procurement
• Privacy policy
• Accessibility statement
• Modern slavery statement
• Help and contact us
• Where to find us
• Safe and secure travel

Your Concessionary Travel Card

Apply for or Manage your Card

If your primary address is in Wales and you’re either aged 60 and over or meet the Government’s disability eligibility criteria , you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services

If you've already applied and you’d like to track your application or have a card and you’d like to update your details, please select “Manage my card or application” below. You’ll be asked to enter your National Insurance number or card number, along with your Date of Birth and Postcode.

Apply for a 60 and Over Welsh Concessionary Travel Card

You're entitled to a Concessionary Travel Card if you're at least 60 years old and your primary residence is in Wales.

Apply for a Disabled Person's Welsh Concessionary Travel Card

You're entitled to a Concessionary Travel Card if you're an eligible disabled person and your primary residence is in Wales.

If you're a disabled person and your condition limits your ability to travel alone you may be able to get a companion card that will allow someone else to travel with you for free.

My existing card or application

If you've just applied, view your application details and upload additional documents if we've asked you to.

If you already have a card, let us know if you want to change your card details or report a card lost/stolen.

Renew my card

If you have received a letter advising your card is due to expire or has expired, please log into your account to request a renewal. Your card expiry date is printed on the front of your card. You can only apply for a renewal a maximum of 6 weeks before your card is due to expire.

60+ SmartPass and Senior (65+) SmartPass

To apply for a 60+ SmartPass you must be aged between 60 and 64 and permanently resident in Northern Ireland for a minimum of three months. To apply for a Senior (65+) SmartPass you must be aged 65+ and permanently resident in Northern Ireland for a minimum of three months.

How to apply

You can get an application form:

• by calling in person at any manned Translink bus or rail station
• by phoning 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001  028 9066 6630) and asking for a form to be posted to you
• by emailing  [email protected]  and asking for a form to be posted to you (provide your name and full address with postcode)

You will never be contacted asking for any bank account details when you're applying for or renewing a SmartPass. 

60+ SmartPass applications

Applications may be made no earlier than six weeks before your 60th birthday. 

Applications can take four to six weeks to process. 

Senior (65+) SmartPass applications

Applications may be made up to four weeks before your 65th birthday, but the SmartPass will only start working on your birthday.

Applications are processed as soon as possible but can take four to six weeks, and your new pass will be posted to you directly.

Proof of age and residency

After filling out your form you must take it, in person, to your nearest Translink bus or rail station along with a countersigned passport-sized photograph and a choice of the following documents to prove your age and residency.

Proof of age:

• driving licence (non-UK driving licences must contain your date of birth)
• passport (non-UK passports must contain your date of birth)
• birth certificate (if name on birth certificate differs from name on application form, then you must provide official documents to support any name change)
• Northern Ireland Electoral ID Card

Proof of residency:

• driving licence (non-UK driving licences must contain your address)
• recent (no more than three months old) utility bill (an electricity, gas or landline telephone bill, but not a mobile phone bill)
• recent (no more than three months old) bank or building society statement

60+ SmartPass holders who will turn 65 shortly

Your 60+ SmartPass is programmed to run out at the end of the calendar month in which you become 65.

If you have applied for a Senior (65+) SmartPass, it will not be sent to you until near the end of the month in which you become 65.

As free all Ireland and cross-border travel is only available to holders of a Senior (65+) SmartPass, you may have to wait up to three weeks following your 65th birthday before you can make use of this benefit.

Renewing your Senior (65+) SmartPass

SmartPasses are only valid for five years. Check the expiry date on the front of your SmartPass to see when it will run out, as it cannot be used to get free travel after this date.

Around three months before each SmartPass expires, pass holders will get a letter explaining how to get a new pass.

If you want further information about renewing your SmartPass, phone Translink on:

• 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001 028 9066 6630)

Lost or stolen SmartPass

If your SmartPass is lost or stolen, you should report it to Translink as soon as possible to make sure the card is cancelled and avoid the likelihood of fraudulent use. 

If anyone else tries to use a stolen pass, Translink staff will be alerted.  

Unauthorised use of a SmartPass may result in prosecution.

To get your replacement SmartPass, you should either go to your local Translink bus or rail station, or:

• phone: 028 9066 6630
• email:  [email protected]

Faulty or damaged SmartPass

If your SmartPass is faulty or damaged, you can get a free replacement. 

Go to a Translink bus or rail station and exchange your SmartPass at the ticket office for a ‘Faulty SmartPass Receipt’ ticket. This will provide you with free travel on buses and trains for a seven-day period, during which time a new free replacement pass will be issued. 

Or you can also get a free replacement pass by contacting Translink: 

The ‘Faulty SmartPass Receipt’ ticket is only available at a Translink train or bus station when exchanged for the faulty or damaged pass. 

Using a SmartPass

You can use your 60+ SmartPass and Senior (65+) SmartPass on all Translink scheduled services within Northern Ireland.

Senior (65+) SmartPasses are valid on cross border bus and rail services, and can also be used for free public transport journeys taken entirely within the Republic of Ireland on services run by participating operators.  You can find details on the participating operators on Free travel in Ireland .

In cases of doubt, SmartPass holders are advised to contact operators in Republic of Ireland ahead of travel to establish whether they offer free travel as part of the All Ireland Free Travel Scheme and to find out how passes are verified for travel.

Your SmartPass is also valid on eligible scheduled services operated by other participating operators within the concessionary fares scheme. Details on these operators are available by contacting the Department for Infrastructure (DfI) Concessionary Fares team .

Free travel is also available on the Rathlin Island ferry service under the Rathlin Island Ferry Discounted Fares Scheme and Strangford Lough ferry service on  showing your SmartPass.

Members of the Rural Community Transport Partnerships can travel free of charge on Dial-a -Lift Scheme services through the Assisted Rural Travel Scheme (ARTS) on  showing a valid 60+ or Senior SmartPass. Further information can be found on the Community transport and shopmobility page .

You can also view a leaflet at these links showing you how to use your 60+ SmartPass or Senior (65+) Citizen SmartPass:

• Senior Citizen SmartPass card user guide
• 60+ SmartPass card user guide

The Concessionary Fares Scheme privacy notice is available on the DfI website .

Glider services

You can use your 60+ SmartPass or Senior (65+) SmartPass on all Glider services.

SmartPass users do not need to use Glider ticket vending machines but must tap their card on a validator at the Glider halts before boarding the Glider.

Contact information

If you have any queries, contact Department for Infrastructure (DfI) Concessionary Fares .

Translation help

Help improve this page - send your feedback.

You will not receive a reply. We will consider your feedback to help improve the site. Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

What to do next

Comments or queries about angling can be emailed to [email protected] 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912 Email  [email protected]

Discretionary support / Short-term benefit advance

Call 0800 587 2750  Email  [email protected]

Disability Living Allowance

Call 0800 587 0912  Email [email protected]

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to [email protected] or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service .

For queries or advice about Child Maintenance, contact the Child Maintenance Service .

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit .

If you can’t find the information you’re looking for in the  Coronavirus (COVID-19) section , then for queries about:

• Restrictions or regulations —  contact the Department of Health
• Travel advice (including self-isolation) —  contact the Department of Health
• Coronavirus (COVID-19) vaccinations — contact the  Department of Health  or  Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected] and for queries about your certificate, email [email protected] .

For queries or advice about criminal record checks, email [email protected]

Application and payment queries can be emailed to  [email protected]

For queries or advice about employment rights, contact the Labour Relations Agency .

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email  [email protected]

For queries about the High Street Spend Local Scheme,  email  [email protected] .

For queries about:

• Car tax, vehicle registration and SORN contact the Driver and Vehicle Licensing Agency (DVLA), Swansea  
• Driver licensing and tests, MOT and vehicle testing contact the Driver & Vehicle Agency (DVA), Northern Ireland

For queries about your identity check, email [email protected] .

For queries or advice about passports, contact  HM Passport Office .

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email  [email protected]

For queries or advice about pensions, contact the  Northern Ireland Pension Centre .

If you wish to report a problem with a road or street you can do so online in this section .

If you wish to check on a problem or fault you have already reported, contact DfI Roads .

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service .

For queries or advice about rates, email [email protected]

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact  Smartpass - Translink .

If you have a question about a government service or policy, you should contact the relevant government organisation directly .  We don't have access to information about you.

• Skip to main content

Information

You appear to be using an unsupported browser, and it may not be able to display this site properly. You may wish to upgrade your browser .

We use cookies to collect anonymous data to help us improve your site browsing experience.

Click 'Accept all cookies' to agree to all cookies that collect anonymous data. To only allow the cookies that make the site work, click 'Use essential cookies only.' Visit 'Set cookie preferences' to control specific cookies.

Your cookie preferences have been saved. You can change your cookie settings at any time.

Who can get an older persons bus pass

To get an older persons bus pass you must be:

• resident in Scotland

If you're under 60, you can apply:

• for a disabled persons bus pass , if you're disabled
• for a young persons bus pass , if you're under 22

There is a problem

Thanks for your feedback

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.