Cruise Planners is Back with In-Person Training and Events
This week, Cruise Planners, kicked off its first in-person Sales Training to Accelerate Results University, or STAR University, in more than a year with enhanced safety protocols, such as smaller classes, social distancing and mask wearing.
“We are so excited to welcome our newest franchise owners to this in-person training event,” said Michelle Fee, CEO of Cruise Planners, an American Express Travel Representative. “At the onset of the pandemic, we quickly adjusted to a virtual training experience to help our new franchisees get their business started right away, and that was well received, but nothing compares to the in-person, immersive experience we create at STAR U.”
Making Up for Lost Time
Cruise Planners continued to sell franchises during the pandemic, bringing in nearly 200 new franchisees in 2020. However, since March 2020, in-person events have been halted creating a backlog of new franchise owners eager to attend STAR University in person. To support this, there are three STAR University events planned monthly to allow all new franchisees the opportunity to attend.
“We pivoted to present and train virtually as well as ramp up our personal coaching program, and that has definitely been a benefit for our new travel advisors,” Fee said. “Our travel advisors have been celebrating our training programs and are excited for a hybrid of both virtual and in-person training.”
Many courses were available both live and on-demand in the company’s eLearning platform, Cruisitude Academy. An example of new digital efforts created a connection with the new travel advisors is through “STAR Talk,” an open-forum web-based video call hosted with a Cruise Planners executive with representatives from marketing, technology, business development, operations, sales and more as guest speakers, so agents didn’t skip a beat.
“Many of our new virtual training experiences are here to stay, but the pandemic gave us an opportunity to re-strategize our onboarding and training process to optimize a new advisor’s journey with Cruise Planners,” Fee said. “STAR U is more than a just a week of intensive, in-person training, it’s a sense of comradery among the new franchise owners as they join the Cruise Planners family.”
The "New-ish" Normal
Coming back to in-person training and events will require modern-day healthy protocols including temperature checks, social distancing, face masks, frequent room sanitation, limited capacity, rotation schedule, dividers and more. For example, the preferred partner trade show will have tiered timeslots and abide by a rotation schedule to accommodate the group.
One thing notably missing from STAR University will be the signature cruise ship inspections that travel advisors have come to love, since those are not an option right now. Replacing it will be a fun, interactive workshop role playing real-life travel advisor scenarios.
More In-Person Training On the Horizon
In July, Cruise Planners will be relaunching a series of in-person events including Bootcamps in Las Vegas and Orlando focused on marketing and sales, social media and new technology tools and hosted by Cruise Planners’ Senior Vice President of Strategic Development, Scott Koepf. A few months later, in October, Cruise Planners will be showing up in force in Mexico for its annual convention.
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Cruise Planners is Back with In-Person Training and Events
New travel advisors attend intensive STAR University after joining the nation's largest travel advisor franchise - the first in-person training session since the pandemic
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Apr 28, 2021, 15:25 ET
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CORAL SPRINGS, Fla. , April 28, 2021 /PRNewswire-PRWeb/ -- This week, Cruise Planners, kicked off its first in-person Sales Training to Accelerate Results University, or STAR University, in more than a year with enhanced safety protocols, such as smaller classes, social distancing and mask wearing.
"We are so excited to welcome our newest franchise owners to this in-person training event," said Michelle Fee , CEO of Cruise Planners, an American Express Travel Representative. "At the onset of the pandemic, we quickly adjusted to a virtual training experience to help our new franchisees get their business started right away, and that was well received, but nothing compares to the in-person, immersive experience we create at STAR U."
Making Up for Lost Time Cruise Planners continued to sell franchises during the pandemic, bringing in nearly 200 new franchisees in 2020. However, since March 2020 , in-person events have been halted creating a backlog of new franchise owners eager to attend STAR University in person. To support this, there are three STAR University events planned monthly to allow all new franchisees the opportunity to attend.
"We pivoted to present and train virtually as well as ramp up our personal coaching program, and that has definitely been a benefit for our new travel advisors," Fee said. "Our travel advisors have been celebrating our training programs and are excited for a hybrid of both virtual and in-person training."
Many courses were available both live and on-demand in the company's eLearning platform, Cruisitude Academy. An example of new digital efforts created a connection with the new travel advisors is through "STAR Talk," an open-forum web-based video call hosted with a Cruise Planners executive with representatives from marketing, technology, business development, operations, sales and more as guest speakers, so agents didn't skip a beat.
"Many of our new virtual training experiences are here to stay, but the pandemic gave us an opportunity to re-strategize our onboarding and training process to optimize a new advisor's journey with Cruise Planners," Fee said. "STAR U is more than a just a week of intensive, in-person training, it's a sense of comradery among the new franchise owners as they join the Cruise Planners family."
The "New-ish" Normal Coming back to in-person training and events will require modern-day healthy protocols including temperature checks, social distancing, face masks, frequent room sanitation, limited capacity, rotation schedule, dividers and more. For example, the preferred partner trade show will have tiered timeslots and abide by a rotation schedule to accommodate the group.
One thing notably missing from STAR University will be the signature cruise ship inspections that travel advisors have come to love, since those are not an option right now. Replacing it will be a fun, interactive workshop role playing real-life travel advisor scenarios.
More In-Person Training On the Horizon In July, Cruise Planners will be relaunching a series of in-person events including Bootcamps in Las Vegas and Orlando focused on marketing and sales, social media and new technology tools and hosted by Cruise Planners' Senior Vice President of Strategic Development, Scott Koepf . A few months later, in October, Cruise Planners will be showing up in force in Mexico for its annual convention.
Media Contact
Caitlin Gardner , Cruise Planners, 954-344-8060, [email protected]
SOURCE Cruise Planners
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STAR University® 2023
Event Details
- Location Fort Lauderdale, FL
- Organizer Cruise Planners.
- Attendees Open to all
- Category C Conference T Tradeshow
- Website Event Website
Cruise Planners’ premiere and award-winning Sales Training to Accelerate Results University or STAR University, takes place several times a year in Fort Lauderdale, FL to train new franchisees and agents in sales, marketing, and travel systems to help them grow a successful business. One-on-one instruction, access to top suppliers, and executive presentations give agents top-notch training.
This is a Cruise Planner member-only event.
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This week, Cruise Planners, kicked off its first in-person Sales Training to Accelerate Results University, or STAR University, in more than a year with enhanced safety protocols, such as smaller classes, social distancing and mask wearing. "We are so excited to welcome our newest franchise owners to this in-person training event," said Michelle Fee, CEO of Cruise Planners, an American ...
Gallery. For all levels of the franchise, STAR University includes hotel accommodations, all breakfasts, lunches and most dinners, training materials, and transfers to and from the ship inspections held during the training week. With the full franchise fee, we reimburse you up to $500 in airfare for one coach class economy ticket.
Get a sneak peek of Cruise Planners' award-winning training. At STAR U you will gain a foundation in sales, marketing, and travel systems to help you grow a successful business. Watch Video Walkthrough (888) 582-2150
11/18/2023. End Time (EST) 12:00 AM (EST) Contact Member. More Details. Cruise Planners' premiere and award-winning Sales Training to Accelerate Results University or STAR University, takes place several times a year in Fort Lauderdale, FL to train new franchisees and agents in sales, marketing, and travel systems to help them grow a ...
Cruise Planners new franchisee training called STAR (Sales Training to Accelerate Results) University is a comprehensive six-day program preparing new agents for everything they will need to know to get started as an advisor. They will learn from subject matter experts, supplier partners, attend a robust trade show and get hands on technical training on several of Cruise Planners' best-in ...
Cruise Planners Tech Days aren't just events; they're transformative experiences that equip you with the knowledge and skills to thrive in the digital age of travel.🌎 Read all about why CP Tech ...
Cruise Planners has announced it has returned to in-person training and events. Cruise Planners Sales Training to Accelerate Results University or STAR University has not been in session in a face-to-face format for more than a year. However, this week it has made its 2021 debut with enhanced safety protocols, such as smaller classes, social ...
05/11/2024. End Time (EST) 12:00 AM (EST) Contact Member. More Details. Cruise Planners' prestigious and award-winning Sales Training to Accelerate Results University (STAR University), takes place from May 6 to May 11 2024, in Fort Lauderdale, FL. This exclusive event, held several times a year, serves as a comprehensive training ground for ...
STAR: Sales Training to Accelerate Results. STAR University is our fun engaging "classroom" experience designed to nurture you into a travel advisor expert. ...
Travel Agent Training, Cruise Planners STAR University CORAL SPRINGS, Fla. , April 28, 2021 /PRNewswire-PRWeb/ -- This week, Cruise Planners, kicked off its first in-person Sales Training to Accelerate Results University, or STAR University, in more than a year with enhanced safety protocols, such as smaller classes, social distancing and mask ...
STAR University®: Cruise Planners' premiere and award- winning Sales Training to Accelerate Results University, or STAR University, takes place several times a year in Fort Lauderdale, FL to train new franchisees and agents in sales, marketing, and travel systems to help them grow a successful business. One-on-one instruction, access to top ...
Cruise Planners' premiere and award-winning Sales Training to Accelerate Results University or STAR University, takes place several times a year in Fort Lauderdale, FL to train new franchisees and agents in sales, marketing, and travel systems to help them grow a successful business.
STAR University & Training Events - GOLD WINNER. When it comes to training agents, Cruise Planners has nearly 30 years of success with their signature Sales Training to Accelerate Results (STAR University™) training program. It features six days of in-depth learning and networking that is the baseline for our franchisees to be able to start ...
STAR University by Cruise Planners will teach you best practices for today's travel environment. You'll gain valuable insights into business operations, marketing strategies, and technology tools, while exploring all aspects of the travel industry, from Luxury and Group travel to Cruises, Land Tours, Resorts, Travel Insurance, and much more. ...
Group rules from the admins. 1. Group Rules. This group is for all that are attending the November 2021 Star U class. Rules of this Group are Simple…. * NO negativity * NO discouragement * NO slamming anyone * Be supportive * Be respectful * Be thoughtful and kind Please no self-promoting or self-marketing If you need further assistance or ...
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