travel manager training

Egencia Academy

How to manage the new dynamics of business travel

Egencia Academy will guide you through four courses covering business travel fundamentals, crisis management, suppliers, and advanced business travel management concepts.

A message from mark hollyhead, chief product officer and president of egencia.

We want to bring best practices and thought leadership to anyone who wants it. We have built the Egencia Academy which is an opportunity to educate anyone in the world of travel management about what it takes to manage the new dynamics of business travel inside an organization in this increasingly difficult and complex global environment. The series of modules in leadership development will enable you to better manage your stakeholders in your organization. We hope you find this information useful as you look to think differently about your role in business travel.

Begin Egencia Academy Trainings below:

• Business Travel Fundamentals
• Business travel management during a crisis
• Business travel suppliers
• Advanced business travel management
• Introduction
• Training 1: The role of the travel manager
• Training 2: The value of a travel management company
• Training 3: Why manage business travel?
• Training 4: How to manage business travel?
• Training 1: Business travel risk management
• Training 2: Traveler well-being
• Training 3: Business travel – a key to recovery
• Training 4: Communication Strategy
• Training 1: Airlines
• Training 2: Hotels
• Training 3: Rail
• Training 4: Car Rental
• Training 5: Build Successful Partnerships
• Training 1: Optimize Travel Spend
• Training 2: Sustainability
• Training 3: Payments
• Training 4: Partners

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Zoe Talent Solutions

Travel management training course.

Course Overview

Course outline, book classes now.

What is Travel Management? Who is responsible to manage the travel activities within an organization? Travel management is the management of business-related travel activities and expenses. It may include tracking and reporting on the travel activities of an organization.

Travel management also covers financial and safety considerations of corporate travel. Executive leaders usually run on time crisis. Smart executives plan this in advance and assign dedicated assistants or secretaries to do the planning for them.

Efficient organizations realize that in order to reach maximum yield and productivity, they will need the help of a dependable assistant who can take up responsibilities and proactive steps. Travel Management is one of the core responsibilities of such assistants that requires extreme planning and coordination.

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The more an organization sends its employees on business trips, the more complex the planning and managing of corporate travel becomes. A travel management administrator researches and books domestic and international flights, road movement and transportation, hotel accommodation bookings, and guides the officials with their destination information.

Knowledge of appropriate flight regulations and travel documentation is vital for a travel administrator. Due to ever-changing schedules and business meetings, a travel administrator has to be an outstanding organizer and communicator.

He or she must develop the skills of a multi-tasker and a problem-solver. Such administrators may be required to work beyond business hours and work under pressure of deadlines. Any miss from a travel administrator could financially cost the organization.

Zoe Talent Solutions has developed this up-to-date training program on Travel Management to assist administrators, secretaries, assistants to make travel processes simpler for corporate travel of managers, executives, and business officials.

This course will help administrators draft detailed itineraries that fit the budgets and schedules of the executives and employees who plan to travel. They will learn skills to build and maintain relevant travel-related files and databases.

They are required to constantly stay in communication with employees, vendors, and venues for perfect coordination. Interpersonal skills will also be covered under this program.

Course Objectives

By the end of the Travel Management Training Course, participants of this training program will be able to:

• Draft and implement organizations corporate travel policies
• Manage travel requirements and arrangements
• Ensure travel documentation is complied to as per company and travel compliance
• Coordinate for hotel accommodation bookings
• Consider safety procedures required between destinations
• Oversee organizational travel budgets and expenses
• Manage reimbursements of travel expenses by employees
• Effectively coordinate with travel agencies, vendors and dealers
• Learn effective ways to research cost-effective options through the internet
• Develop skills to create vendor relationships and network
• Gain the skills of filing, documentation and records management
• Develop their interpersonal and coordination skills

Training Methodology

Zoe Talent Solutions has developed this highly up-to-date training program on the Travel Management Training Course for professional Administrators, Secretaries, and Assistants who look to have in-depth learning on the best practices of Travel Management for their organizations and offices.

This workshop is based on the adult learning concept and various case studies, practical scenarios, and other activities are used to inculcate the learning objectives. A customized course can be designed if the organization or individuals have specific learning requirements.

Zoe Talent Solutions follows the Do–Review–Learn–Apply Model in all our training programs, including a pre-course and post-course evaluation to ensure participant learning objectives are met.

Organisational Benefits

Organizational benefits of employees who take up the Travel Management Training Course will be as below:

• Participants will be highly organized in their work
• Offices and administration is more efficient in their processes
• There are specialists to ensure that no details of the travel are missed out
• Important time is saved for the Executives and officials planning to travel
• Managers can focus on other core tasks and business meetings
• There is cost-saving as the travel administrator will go for the best deals available
• There is reduced stress and chaos within the organization as the travel specialists will handle all travel-related activities and coordination
• The travel management is centralized as a department
• The organization is more process-driven and there are fewer flaws and errors
• Effective tracking and reporting is managed within the organization

Personal Benefits

Participants who enroll in this Travel Management Training Course will benefit in the below ways:

• They become specialists in coordinating activities
• They are better communicators and negotiators
• They become an inevitable link for the commuter
• Get better in their interpersonal skills
• They become better planners and decision-makers
• They develop critical thinking and are problem-solvers
• Develop competencies to become more proactive in every area of life

Who Should Attend?

This course is suitable for administrators, secretaries, personal assistants, and executives who undertake responsibilities of planning and coordinating of travel activities of a top management officer, department, or an organization as a whole.

This program will also help individuals looking to build their career in the Travel Industry or specialize in this area to develop their role within an organization.

Below are the course modules that would be covered during the Travel Management Training Course:

Module 1: Understanding Travel Management

• Role and responsibilities a Travel Administrator
• Drafting travel policies and procedures
• Setting up Travel management structures and processes
• Travel rules and regulations globally
• Travel Industry: Demand and supply
• Monitoring Travel engagements

Module 2: Travel Document Control and it’s Importance

• Important documentation knowledge
• Documents necessary for domestic and international travel
• Managing passports and processing visas
• Obligating to travel compliance regulations
• Knowledge of International immigration rules
• Importance of Document Control

Module 3: Travel Management Operations 1

• Bookings and Reservations
• Understanding global time zones and time differences
• Destination and local holidays and its influence
• Airline and vendor cancellations policies
• Travel Insurance management
• Selecting the right Insurance policy as per travel requirements
• Health, safety and security management

Module 4: Travel Management Operations 2

• Consideration factors in booking hotel accommodations
• Creating hotels and vendor database
• Managing car rentals and office fleet
• Understanding payment methods and exchange rates
• Methods to research and findings aimed towards cost-cutting

Module 5: Finance for Travel Management Administrators

• Budgeting and working within budgets: Basics
• Authorization and approvals
• Monitoring Travel expenditure
• Managing travellers allowances and expenses
• Filing expense receipts
• Claims and Reimbursements
• Cost control aiming towards legitimate expenses

Module 6: Interpersonal Skills for Travel Administrators

• Monitoring effectiveness of travel management function
• Managing external vendors
• Ensuring service quality
• Resources and Tools that require a smooth functioning
• Building strong relations with suppliers, agents, and vendors
• Establishing connections with Embassies and Authorities
• Influencing and Negotiation Skills
• Planning for unexpected crisis

Module 7: Communication Skills for Travel Administrators

• Efficient Communication Skills
• Active listening and comprehending skills
• Questioning to understand
• Dealing with difficult people
• Handling Travel emergencies
• Conflict Resolution
• Decision-making and problem-solving skills

Module 8: Performance Management and Use of Technology

• Performance KPI’s of Travel management departments
• Statistics of organizational Travel Activities
• SWOT Analysis and cutting costs
• Maintaining records, documentations, and filings systems
• Use of organization effective ERP systems
• Travel Management Information System
• New technologies and integrated applications

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Corporate Travel Management Training Course

Edstellar's Travel Management instructor-led training equips professionals with the skills to secure favorable deals with travel suppliers, track expenses in accordance with organizational policies and regulations. Upskill your teams and streamline the process of arranging business trips, ensuring efficiency and effectiveness.

Drive Team Excellence with Travel Management Corporate Training

Empower your teams with expert-led on-site/in-house or virtual/online Travel Management Training through Edstellar, a premier corporate training company for organizations globally. Our tailored Travel Management corporate training course equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific needs, this Travel Management group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

Travel management oversees and coordinates various aspects of business travel, including booking accommodations, arranging transportation, managing expenses, and ensuring compliance with organizational policies and regulations. It enhances employee satisfaction and morale by enabling professionals to focus on their work responsibilities without the stress of managing travel logistics. Travel management training ensures efficient, cost-effective, and compliant travel arrangements, enhancing organizational productivity and minimizing risks associated with travel.

Edstellar's Travel Management instructor-led training course equips professionals with techniques for itinerary planning, booking procedures, expense management, and compliance with travel policies. This virtual/onsite Travel Management training course led by veteran trainers offers customized sessions to ensure professionals can effectively navigate travel planning, booking, and expense management.

Key Skills Employees Gain from Travel Management Training

Travel Management skills corporate training will enable teams to effectively apply their learnings at work.

• Itinerary Planning
• Reservation Management
• Expense Reporting
• Vendor Negotiation
• Travel Policy Compliance
• Crisis Management

Key Learning Outcomes of Travel Management Training

Edstellar’s Travel Management training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Travel Management workshop, teams will to master essential Travel Management and also focus on introducing key concepts and principles related to Travel Management at work.

Employees who complete Travel Management training will be able to:

• Identify and analyze travel needs and preferences to efficiently plan and organize travel arrangements
• Evaluate and compare different travel options, including transportation, accommodation, and itinerary choices, to optimize cost-effectiveness and convenience
• Utilize travel booking platforms and tools effectively to make reservations, manage bookings, and handle changes or cancellations efficiently
• Implement strategies for managing travel-related risks and emergencies, ensuring traveler safety and security
• Develop strong communication and negotiation skills to liaise effectively with travel suppliers, vendors, and clients to negotiate favorable terms and resolve issues
• Apply knowledge of travel policies, regulations, and compliance requirements to ensure adherence and mitigate legal and financial risks
• Employ problem-solving and decision-making skills to address unforeseen challenges or disruptions during travel and adapt plans accordingly

Key Benefits of the Travel Management Corporate Training

Attending our Travel Management classes tailored for corporations offers numerous advantages. Through our on-site/in-house or virtual/online Travel Management training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Travel Management.

• Empowers professionals with the skills to navigate booking procedures and manage travel expenses effectively
• Develops required skills in professionals for ensuring traveler safety and well-being during trips
• Provides insights into leveraging technology and tools for streamlining travel processes and enhancing traveler experience
• Instills ideas in professionals for optimizing cost savings through strategic negotiation with travel vendors and suppliers
• Enhances communication and collaboration among stakeholders involved in travel management
• Streamlines compliance with travel policies and regulations, minimizing risks and ensuring corporate governance
• Enables proactive risk management and contingency planning for unexpected travel disruptions or emergencies

Topics and Outline of Travel Management Training

Our virtual and on-premise Travel Management training curriculum is divided into multiple modules designed by industry experts. This Travel Management training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.

Understanding Travel Management

• Definition of travel management
• Importance of effective travel management
• Key players in the travel industry
• Trends and developments in travel management

Travel Document Control and its Importance

• Types of travel documents
• Legal and regulatory requirements for travel documentation
• Document verification and authentication
• Record-keeping and documentation compliance

Travel Management Operations 1

• Assessing travel needs and requirements
• Itinerary planning and scheduling
• Reservation systems and platforms
• Ticketing and booking confirmation processes

Travel Management Operations 2

• Modes of transportation (air, rail, road, sea)
• Transport logistics and route planning
• Hotel booking and accommodation options
• Accommodation preferences and special requests

Finance for Travel Management Administrators

• Travel expense management
• Cost analysis and budget allocation
• Expense reporting systems
• Financial performance metrics and analysis

Interpersonal Skills for Travel Administrators

• Understanding customer needs and expectations
• Effective communication with travelers
• Managing customer complaints and issues
• Problem-solving techniques for travel administrators

Communication Skills for Travel Administrators

• Verbal and written communication skills
• Communication channels and platforms
• Writing clear and concise emails
• Handling phone calls professionally

Performance Management and Use of Technology

• Key performance indicators for travel management
• Performance measurement and evaluation methods
• Travel management software and applications
• Automation and digitalization in travel administration

Target Audience for Travel Management Training Course

The Travel Management training course is ideal for administrative assistants, travel coordinators, office managers, and executive assistants.

The Travel Management training program can also be taken by professionals at various levels in the organization.

• Travel Management training for managers
• Travel Management training for staff
• Travel Management training for leaders
• Travel Management training for executives
• Travel Management training for workers
• Travel Management training for businesses
• Travel Management training for beginners
• Travel Management group training
• Travel Management training for teams
• Travel Management short course

Prerequisites for Travel Management Training

Professionals with a basic understanding of travel booking systems, and proficiency in communication skills can take up the Travel Management training course.

Corporate Training Delivery Modes for Travel Management Training

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.

Our virtual training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

Edstellar's onsite training delivers immersive and insightful learning experiences right in the comfort of your office.

Edstellar's off-site training programs offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Explore Our Customized Pricing Package
for Travel Management Corporate Training

Elevate your team's performance with our customized Travel Management training. Find transparent pricing options to match your training needs. Start maximizing your team's potential now.

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64 hours of training (includes VILT/In-person On-site)

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What Our Clients Say

We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.

"Edstellar's IT Service Management training has been transformative. Our IT teams have seen significant improvements through multiple courses delivered at our office by expert trainers. Excellent feedback has prompted us to extend the training to other teams."

"Edstellar's quality and process improvement training courses have been fantastic for our team of quality engineers, process engineers and production managers. It’s helped us improve quality and streamline manufacturing processes. Looking ahead, we’re excited about taking advanced courses in quality management, and project management, to keep improving in the upcoming months."

"Partnering with Edstellar for web development training was crucial for our project requirements. The training has equipped our developers with the necessary skills to excel in these technologies. We're excited about the improved productivity and quality in our projects and plan to continue with advanced courses."

"Partnering with Edstellar for onsite ITSM training courses was transformative. The training was taken by around 80 IT service managers, project managers, and operations managers, over 6 months. This has significantly improved our service delivery and standardized our processes. We’ve planned the future training sessions with the company."

"Partnering with Edstellar for onsite training has made a major impact on our team. Our team, including quality assurance, customer support, and finance professionals have greatly benefited. We've completed three training sessions, and Edstellar has proven to be a reliable training partner. We're excited for future sessions."

"Edstellar's online training on quality management was excellent for our quality engineers and plant managers. The scheduling and coordination of training sessions was smooth. The skills gained have been successfully implemented at our plant, enhancing our operations. We're looking forward to future training sessions."

"Edstellar's online AI and Robotics training was fantastic for our 15 engineers and technical specialists. The expert trainers and flexible scheduling across different time zones were perfect for our global team. We're thrilled with the results and look forward to future sessions."

"Edstellar's onsite process improvement training was fantastic for our team of 20 members, including managers from manufacturing, and supply chain management. The innovative approach, and comprehensive case studies with real-life examples were highly appreciated. We're excited about the skills gained and look forward to future training."

"Edstellar's professional development training courses were fantastic for our 50+ team members, including developers, project managers, and consultants. The multiple online sessions delivered over several months were well-coordinated, and the trainer's methodologies were highly effective. We're excited to continue our annual training with Edstellar."

"Edstellar's IT service management training for our 30 team members, including IT managers, support staff, and network engineers, was outstanding. The onsite sessions conducted over three months were well-organized, and it helped our team take the exams. We are happy about the training and look forward to future collaborations."

"Edstellar's office productivity training for our 40+ executives, including project managers and business analysts, was exceptional. The onsite sessions were well-organized, teaching effective tool use with practical approaches and relevant case studies. Everyone was delighted with the training, and we're eager for more future sessions."

"Edstellar's quality management training over 8 months for our 15+ engineers and quality control specialists was outstanding. The courses addressed our need for improved diagnostic solutions, and the online sessions were well-organized and effectively managed. We're thrilled with the results and look forward to more."

"Edstellar's digital marketing training for our small team of 10, including content writers, SEO analysts, and digital marketers, was exactly what we needed. The courses delivered over a few months addressed our SEO needs, and the online sessions were well-managed. We're very happy with the results and look forward to more."

"Edstellar's telecommunications training was perfect for our small team of 12 network engineers and system architects. The multiple online courses delivered over a few months addressed our needs for network optimization and cloud deployment. The training was well-managed, and the case studies were very insightful. We're thrilled with the outcome."

"Edstellar's professional development training was fantastic for our 50+ participants, including team leaders, analysts, and support staff. Over several months, multiple courses were well-managed and delivered as per the plan. The trainers effectively explained topics with insightful case studies and exercises. We're happy with the training and look forward to more."

Course Completion Certificate

Upon successful completion of the Travel Management training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development. This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.

We have Expert Trainers to Meet Your Travel Management Training Needs

The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.

Other Related Corporate Training Courses

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Edstellar is a one-stop instructor-led corporate training and coaching solution that addresses organizational upskilling and talent transformation needs globally. Edstellar offers 1500+ tailored programs across disciplines that include Technical, Behavioral, Management, Compliance, Leadership and Social Impact.

Top 11 Travel Manager Certifications

Updated July 17, 2023 19 min read

Certifications are important for a travel manager in the job market because they demonstrate a certain level of knowledge and expertise in the field. They also provide employers with evidence that the travel manager has received specialized training and is capable of handling complex tasks related to travel management. Certifications can help a travel manager stand out from other applicants, as employers value individuals who have taken the time and effort to obtain professional credentials. Additionally, certifications can open up new opportunities for career advancement by providing access to exclusive industry events or networking opportunities.

The purpose of this article is to review the top certifications for Travel Managers and explain how they can help advance a travel manager's career.

What are Travel Manager Certifications?

Travel Manager Certification is a professional certification program designed to recognize and reward travel professionals who demonstrate an advanced level of expertise in the areas of travel management. The certification process provides individuals with the knowledge, skills, and resources needed to effectively manage the complexities and challenges of today’s corporate travel programs. By obtaining this certification, individuals are able to differentiate themselves from other travel managers and provide value-added services to their employers or clients.

The certification process includes taking a comprehensive exam that covers topics such as travel policy development, cost control strategies, supplier negotiations, risk management practices, technology trends, customer service techniques and more. Upon passing this exam, individuals are awarded a Travel Manager Certification (TMC) designation. This designation can be used as an important asset when applying for jobs or advancing in one's career. It also provides proof of dedication to the field of travel management and signifies that the individual is well-versed in the most up-to-date industry best practices.

Having a Travel Manager Certification can be beneficial for both employers and employees alike. For employers it can help them identify qualified candidates for open positions within their organizations. Additionally, certified professionals are better equipped to manage their company’s travel budget more efficiently by leveraging their knowledge of cost control strategies and supplier negotiations. For employees, having a Travel Manager Certification can make them stand out from other applicants when applying for jobs or promotions within their current organization or outside companies. Ultimately this certification will help ensure that they have the necessary skillset required to successfully manage any type of corporate travel program.

Pro Tip: When looking for a travel manager certification program, make sure to research the certifying body and ensure that it is properly accredited. Additionally, look for programs that offer continuing education opportunities and access to industry-specific resources to keep your skills up to date.

Related : What does a Travel Manager do?

Here’s our list of the best certifications available to Travel Managers today.

1. Certified Travel Manager (CTM)

Certified Travel Manager (CTM) is an industry-recognized certification program designed to recognize travel professionals who have demonstrated a high level of expertise in the field. The program is administered by the Global Business Travel Association (GBTA) and requires that applicants meet certain criteria to be eligible for certification.

To become a CTM, applicants must have at least three years of professional experience in the travel industry and must pass an exam administered by the GBTA. The exam includes topics such as corporate travel management, risk management, supplier negotiations, and expense management. Applicants must also demonstrate their knowledge of current trends in the travel industry through case studies and other activities.

The cost for taking the exam is $395 USD for members of GBTA or $495 USD for non-members. It typically takes between two to four weeks to receive results from the exam. Once certified, individuals must maintain their certification by completing continuing education courses every two years.

2. Certified Travel Professional (CTP)

Certified Travel Professional (CTP) is a professional certification offered by the Institute of Certified Travel Agents (ICTA). It is designed to recognize individuals who have demonstrated a high level of knowledge and proficiency in the travel industry. The certification is awarded to those who pass an examination that covers topics such as customer service, sales, marketing, operations, and legal issues related to the travel industry.

It typically takes between six months and one year to complete the requirements for CTP certification. To become certified, applicants must first complete an approved training program or coursework in travel-related topics. After completing the coursework, applicants must then pass an exam administered by ICTA.

The cost of obtaining CTP certification varies depending on the type of training program chosen by the applicant. Generally speaking, most programs range from $500-$2,000 USD. In addition to program fees, applicants may also be required to pay a registration fee for taking the exam.

3. Certified Corporate Travel Executive (CCTE)

Certified Corporate Travel Executive (CCTE) is a professional certification program offered by the Global Business Travel Association (GBTA). The CCTE certification is designed to recognize individuals who have achieved a high level of knowledge and expertise in corporate travel management.

The CCTE certification program consists of five courses that cover topics such as corporate travel policies and procedures, risk management, data analysis, supplier negotiations, and more. Each course requires approximately 20 hours of study time, with an additional 10 hours for the final exam. Upon successful completion of all five courses and the final exam, candidates are awarded the CCTE designation.

To be eligible for the CCTE certification program, applicants must have at least two years of experience in corporate travel management or related fields. They must also be employed by a GBTA member organization or have obtained written permission from their employer to pursue the CCTE certification.

The cost of obtaining the CCTE certification varies depending on whether you are a GBTA member or non-member. For members, it costs $1,500 USD; for non-members it costs $2,000 USD. This fee includes all course materials and access to online resources such as webinars and discussion forums.

4. Certified Travel Counselor (CTC)

A Certified Travel Counselor (CTC) is a professional designation awarded by the Institute of Certified Travel Agents (ICTA) to individuals who have demonstrated expertise in the travel industry. It is considered one of the most prestigious credentials in the field and is recognized by leading travel organizations worldwide.

To become a CTC, an individual must complete a comprehensive training program that includes courses on topics such as travel law, customer service, sales and marketing, and business operations. The program typically takes between six months and two years to complete depending on how much time an individual can dedicate to studying.

The cost of becoming a CTC varies depending on the provider offering the program. Generally speaking, it costs around $1,500-$2,000 USD for tuition plus additional fees for books and materials.

In addition to completing the training program, applicants must pass a written exam administered by ICTA in order to receive their CTC certification. Those who successfully pass this exam are then eligible to use the CTC credential when working in the travel industry.

5. Certified Tourism Professional (CTP)

Certified Tourism Professional (CTP) is a professional designation that recognizes individuals who have demonstrated excellence in the field of tourism. It is awarded by the Tourism Industry Association of Canada (TIAC).

To become a Certified Tourism Professional, you must have at least three years of full-time experience in the tourism industry and meet TIAC’s professional standards. You must also pass an online exam that covers topics such as marketing, customer service, product development, and management. The exam takes about two hours to complete.

To get your CTP designation, you must first register with TIAC and pay the registration fee of $150 CAD plus applicable taxes. Once you are registered, you will be able to access the online exam and begin studying for it. After you have successfully passed the exam, you will receive your CTP designation and be eligible to use it on your business cards and other materials.

The CTP designation is valid for three years from the date it was issued. To maintain your certification status, you must participate in continuing education activities related to tourism every year during this period.

6. Global Business Travel Association (GBTA) Certification

The Global Business Travel Association (GBTA) Certification is a professional certification program designed to recognize individuals who demonstrate knowledge and expertise in the business travel industry. The certification program is designed to help professionals stay up-to-date on the latest trends, regulations, and best practices in the business travel industry.

The GBTA Certification consists of two levels: Certified Business Travel Professional (CBTP) and Certified Business Travel Executive (CBTE). Both certifications require applicants to pass an online exam that covers topics such as corporate travel policies and procedures, risk management, cost containment strategies, supplier negotiations, and global travel regulations.

It typically takes about six months to complete the certification process. Candidates must first register for the exam by completing an application form and paying a fee. Once registered, candidates must study for the exam using materials provided by GBTA or other resources. After passing the exam, candidates will receive their CBTP or CBTE designation within two weeks.

The cost of obtaining a GBTA Certification varies depending on which level of certification you are pursuing. The fee for taking the CBTP exam is $495 USD while the fee for taking the CBTE exam is $595 USD.

7. International Air Transport Association (IATA) Diploma in Travel Management

The International Air Transport Association (IATA) Diploma in Travel Management is a professional qualification designed to equip individuals with the knowledge and skills needed to succeed in the travel industry. It is an internationally recognized certification that provides an excellent foundation for those seeking employment in the travel industry.

The diploma consists of eight modules, which cover topics such as customer service, ticketing, fares and pricing, airline operations and regulations, travel agency operations, sales and marketing, and more. The program takes approximately six months to complete. To get the diploma, students must pass all eight modules with a minimum grade of 70%.

In order to enroll in the IATA Diploma in Travel Management program, applicants must have a high school diploma or equivalent. The cost of the program varies depending on location but typically ranges from $1,500 to $2,000 USD.

8. Cruise Lines International Association (CLIA) Cruise Counsellor Certification

Cruise Lines International Association (CLIA) Cruise Counsellor Certification is a professional certification program that helps travel agents become more knowledgeable and efficient in selling cruise vacations. The certification program is designed to provide travel agents with the necessary skills, knowledge and tools to effectively sell cruises and provide their customers with the best possible experience.

The CLIA Cruise Counsellor Certification program consists of three levels: Certified, Elite and Master. To become certified, agents must complete an online course and pass a written exam. The course covers topics such as cruise line product knowledge, destination information, sales techniques, customer service skills and other related topics. The exam consists of multiple-choice questions based on the material presented in the course. Once certified, agents can then move on to Elite or Master level certifications by completing additional courses and exams.

The cost for the CLIA Cruise Counsellor Certification varies depending on the level of certification desired. For example, the cost for the Certified level is $99 USD while the cost for Elite or Master level certifications is $299 USD each. Additionally, there may be additional fees associated with taking the exams or purchasing study materials.

In order to get certified, travel agents must first register with CLIA by creating an account on their website. They will then be able to access all of their available training materials and take their exams online at any time from any location with an internet connection. It typically takes about four hours to complete all three levels of certification; however, this may vary depending on how quickly you are able to complete your studies and pass your exams.

9. American Society of Travel Agents (ASTA) Accredited Agent Certificate

The American Society of Travel Agents (ASTA) Accredited Agent Certificate is a professional designation that recognizes travel agents who have demonstrated a commitment to professionalism and excellence in the travel industry. It is an important distinction for travel agents, as it signifies that they have met ASTA's rigorous standards for knowledge, experience, and customer service.

In order to receive the ASTA Accredited Agent Certificate, travel agents must complete an extensive application process. This includes providing proof of at least two years' experience in the travel industry, submitting references from three current or former clients, and completing a comprehensive written examination. The exam covers topics such as customer service, sales and marketing practices, airline regulations and ticketing procedures, cruise industry operations, international travel laws and regulations, and other relevant topics.

The entire application process typically takes about four weeks or more to complete. Once approved by ASTA's Certification Board of Directors, the applicant will receive their official ASTA Accredited Agent Certificate in the mail.

The cost for obtaining the ASTA Accredited Agent Certificate varies depending on whether you are an individual or a business applying for certification. For individuals applying for certification through ASTA's Professional Development Program (PDP), there is a one-time fee of $299 USD plus applicable taxes; for businesses applying through PDP Plus there is an annual fee of $499 USD plus applicable taxes.

10. The Institute of Certified Travel Agents (ICTA): Certified Leisure and Corporate Travel Consultant

The Institute of Certified Travel Agents (ICTA) is an organization that provides certification for leisure and corporate travel consultants. It is a professional designation that recognizes individuals who have demonstrated knowledge and experience in the field of travel.

To obtain the Certified Leisure and Corporate Travel Consultant (CLCTC) designation, applicants must complete a series of courses and pass an exam. The program consists of three core courses: Introduction to Travel, Leisure Travel Planning, and Corporate Travel Planning. Each course must be completed within six months, and the exam must be taken within one year after completing the core courses.

The cost to obtain the CLCTC designation varies depending on whether or not you are already a member of ICTA. For non-members, it costs $250 for each course plus a $100 application fee. For members, it costs $200 per course plus a $50 application fee. There is also an additional fee for taking the exam which is currently set at $150.

Once you have successfully completed all requirements for the CLCTC designation, you will receive your certificate from ICTA along with other benefits such as access to discounts on products and services related to travel planning, networking opportunities with other certified travel agents, and invitations to exclusive events hosted by ICTA.

11. The Institute of Hospitality: International Diploma in Hotel and Tourism Management

The Institute of Hospitality International Diploma in Hotel and Tourism Management is a professional qualification designed to equip students with the knowledge and skills required to work effectively in the hospitality industry. The diploma is accredited by the Chartered Institute of Environmental Health, providing assurance that it meets international standards for quality.

The diploma takes 12 months to complete and consists of five modules: Introduction to the Hospitality Industry; Food and Beverage Operations; Accommodation Operations; Human Resources Management; and Financial Management. Each module includes topics such as customer service, marketing, operations management, financial management, human resources management, and legal aspects of the hospitality industry.

To get the diploma, students must first register with The Institute of Hospitality. Once registered they will be sent an application pack which includes details on how to apply for the course, what documents are needed for admission and how much it costs. Once accepted onto the course, students will need to attend classes at their chosen study centre or online.

The cost of taking this course varies depending on where you take it but typically ranges from £1,000-£2,000 (GBP). This fee covers tuition fees only; additional costs may include textbooks and other materials required for completion of assignments.

Do You Really Need a Travel Manager Certificate?

When it comes to the question of whether or not you need a travel manager certificate, the answer is “it depends.” If you are looking to work in an organization that requires a travel manager certificate, then yes, you will need one. However, if you are simply looking to gain experience in the travel industry and are not necessarily interested in becoming a certified travel manager, then no, you do not need one.

A travel manager certificate is intended for those who want to specialize in managing the operations of a travel organization. It generally covers topics such as budgeting and financial management, customer service and communication skills, tour operations and scheduling, marketing strategies and more. It also provides an understanding of the legal aspects of running a business related to the travel industry.

Having a travel manager certificate can be beneficial for those who are already employed in the travel industry but seeking to advance their career. Having this type of certification can demonstrate your knowledge and expertise in the field and make you more competitive when applying for positions with higher responsibility or pay grades. Additionally, having this type of certification could open up opportunities that may have previously been unavailable due to lack of experience or qualifications.

On the other hand, if you do not have any prior experience working in the travel industry and are just getting started out, then obtaining a travel manager certificate may not be necessary right away. You could gain valuable experience through internships or entry-level positions which would give you an opportunity to learn about how different aspects of managing a business related to the travel industry work without requiring certification first.

Ultimately, whether or not you need a Travel Manager Certificate will depend on your individual goals and ambitions within the field of travel management. If it is important for your career advancement or job prospects then obtaining one would be beneficial; however, if it is not necessary for your current situation then there is no reason why you should pursue it at this time.

Related : Travel Manager Resume Examples

FAQs About Travel Manager Certifications

Q1. What is a Travel Manager Certification?

Answer: A Travel Manager Certification is a professional certification that provides a comprehensive understanding of the travel and hospitality industry. It offers knowledge of the various aspects of managing business travel, including airline ticketing, hotel bookings, car rentals, and other related services. The certification also covers topics such as customer service, budgeting, and risk management.

Q2. Who should get a Travel Manager Certification?

Answer: Anyone who works in the travel industry or plans to work in this field can benefit from obtaining a Travel Manager Certification. This includes those who are already working in the field or those who are looking to break into it. It is also beneficial for those who want to further their career by gaining specialized knowledge and skills related to business travel management.

Q3. How long does it take to get a Travel Manager Certification?

Answer: The amount of time required depends on several factors, such as the type of program chosen, the number of courses taken, and individual learning capabilities. Generally speaking, most programs require between six months and two years of study in order to complete all requirements for certification.

Q4. What are the benefits of becoming certified as a Travel Manager?

Answer: Becoming certified as a Travel Manager offers numerous benefits, including improved job security and higher salaries due to increased expertise in the field; recognition from peers; access to exclusive networking opportunities; better marketability for promotions or new jobs; and increased credibility among customers.

Q5. How much does it cost to become certified?

Answer: The cost varies depending on the type of program chosen and any additional materials needed for study purposes (such as textbooks). Generally speaking, most programs range from $1,000 - $3,000 USD depending on length and difficulty level.

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Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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How to Become a Travel Manager

Step 1: Understand the job description and responsibilities of a Travel Manager

What does a travel manager do.

A Travel Manager directs the operation of the company's travel services. Administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

As the global market for corporate travel continues to grow annually, travel managers are facing a fast-paced environment with changing responsibilities.

While travel managers still need proficiency with the GDS, increased digitization of corporate travel solutions is necessitating travel managers to expand their skill sets and develop new expertise to effectively serve their organizations.

As a corporate travel manager, it’s my role to both assist in driving hard dollar savings in this category, as well as manage the end-user experience so that the noise is reduced.

Travel management ensures cost tracking and control, facilitates adherence to corporate travel policies, realizes savings through negotiated discounts, and serves as a valuable information center for employees and managers in times when travel is not as smooth and carefree as it used to be.”.

A travel manager directs, operates, and administers travel programs for businesses and travel agencies.

Step 2: Learn best tips to become a Travel Manager

Best tips for those who want to become a travel manager.

Here are some tips to become a Travel Manager.

Use an online travel management tool – Online travel management tools can save time and money for businesses and employees alike.

Use an online travel management tool.

Work with key internal stakeholders.

Highlight the benefits of your product/service.

Engage with customers on social media.

Step 3: View best colleges and universities for Travel Manager

Best colleges and universities for travel manager.

• Butler University
• Carroll College
• Cooper Union
• High Point University
• Princeton University
• Providence College

Step 4: Think about whether is it worth to be a Travel Manager

Is being a travel manager worth it.

A full time Dedicated Lifestyle Manager is required to provide a high-end/ high-touch… Guest Relations, Lifestyle and or Account Management, Luxury Travel & Leisure.

As the Account Manager, you will lead in the creation of strategic sales proposals….

The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager.

Coordinate domestic and international travel for members of Executive Management Team.

You can expect to have some travel for the role, depending on their location, meeting with your….

Step 5: Prepare relevant skills for being a Travel Manager

What skills do you need to be a travel manager.

In order to drive yourself and your team to success, in a management position you need to have a broad base of skills.  For success in this position, you effeciency with these skills is key: Budget Administration, Employee Counseling, Vendor Selection.  For this role, you will need to be adept in with: Travel & Expense Software, Travel Agency Software, Travel Arrangement Software.  Although every company varies in their requirements, these competencies will help you in this role.

Interpersonal skills – travel managers communicate with a wide variety of people from all over the world and are sensitive and accommodating to people with different cultural backgrounds.

Ability to travel as required - must hold a current passport and valid driver’s license.

Previous Sales experience required, particular focus on business travel and experience in account acquisition.

Previous experience in Business Travel Sales preferred.

Must have strong ability to use various automated travel technology tools including travel management reporting tools and self- booking tools.

Step 6: View average salary for Travel Manager

How much does a travel manager make.

The average salary range for a Travel Manager is from $91,999 to $128,288. The salary will change depending on your location, job level, experience, education, and skills.

Average salary for Travel Manager jobs

• Travel Supervisor
• Travel Services Manager

Step 7: Find relevant Travel Manager jobs, and apply.

Looking for travel manager jobs.

Here are some Travel Manager jobs in the United States.

Step 8: Explore Career Path of Travel Manager

THE TRAVEL GODDESS

NIK MORALES

TO THE NEXT

NEW AGENT TRAINING

Learn about your role in the travel industry and decide if this is where you belong this course is perfect for beginners and you can access it for a lifetime. a great overview from travel  management  101.

MASTER COURSE

This masterclass is perfect for existing agents. we will dive deep into how you can get and retain clients, charge more and operate more efficiently. whether you want to be a top producing agent or run a successful agency, this course is for you this course comes with group coaching..

TOUR /PRODUCTION DIY

This course was created to teach tour/production managers how to book travel efficiently with minimal oversight from an agent. contact us to learn more.

What Is Business Travel Training And Why Is It Necessary?

Home » B2B » What Is Business Travel Training And Why Is It Necessary?

To stay ahead in the game, corporate travel managers and officers must remain updated with the latest processes, tools, and technologies available in the corporate travel industry. With the business travel scenario constantly changing, travel managers must be aware of the new regulations and tax laws applicable to the industry. Keeping updated with the developments in the business travel domain can potentially result in increased efficiency and quality of service . Business travel training can help in achieving the desired outcomes.

What is business travel training?

These travel training courses provide corporate travel managers and agencies with the information they need to reduce the risks and improve the level of comfort. It also ensures efficiency while traveling for work. The training provides guidelines on the precautionary measures travelers must take to significantly reduce the chances of becoming a victim of crimes while traveling domestically or internationally.

Organized crimes often happen in travel environments such as airports, hotels, or while driving a car in a new, unknown location. The training also provides input on the steps business travelers must take when they become victims of a crime.

How does corporate travel training help different personnel of organizations

1. business travel training for decision-makers.

Decision makers or those who initiate the corporate travel plan can do better with business travel training as it will help them plan business trips better for their organization. They are empowered with detailed knowledge about various aspects of business travel. They can also use the information to enhance the comfort and convenience of their corporate travel staff and executives.

Business travel training for decision-makers also emphasizes the duty of care aspect. Decision-makers will learn how to take care of their employees while they are on business trips away from the office. The organization needs to do everything possible to ensure the safety and well-being of employees and mitigate risks.

2. Business travel training for travel managers

Travel managers can do their job better when they receive professional business travel management training from a reputed and accredited academy. They will learn how to manage the core tasks, such as making customized airline, hotel, and transportation bookings. They will learn how to coordinate various activities better and communicate effectively to resolve problems as and when they emerge.

The training module includes the role and responsibilities of a travel manager. It outlines the role of a travel manager. It explains to them in detail the actions they are required to perform at various stages of the business travel schedule of the employee or executive. The course also provides insight into setting up travel management structures and procedures.

Travel managers will benefit from the sections related to travel rules and regulations. Every country has its own set of rules, and a manager must know the contentious issues beforehand. It will also help them get updated information about the documents needed for domestic and international travel, immigration rules, and travel insurance-related data.

3. Business travel training for employees

It is not mandatory for employees who frequently travel for business reasons. However, such training will help them become more aware of their responsibilities as a corporate traveler and the difference between business travel and leisure travel. They will be better organized while traveling and ensure no details are missing from their travel plan.

Employees can enjoy the business tour without dealing with any last-minute hassle and stress when traveling with a plan. They will know what to do in a particular situation and whom to contact in a crisis while in a foreign land. They will learn how to prepare travel statements and manage their finances and accounts to comply with corporate policies.

How to choose the best business travel course

Many courses are available from private training institutes and government-managed institutions. These courses aim to ease the stress on travel managers and employees, ensuring a better efficiency level while discharging their business travel duties.

You must research the various options available, including online courses. Check for references and testimonials. Also, make sure these courses cover all the aspects of corporate travel management in detail. The faculty also matters. The course must be conducted by industry experts or those who have worked closely with corporate travel specialists. The courses conducted by licensed and accredited institutes can always be relied on for quality and reliability.

What will be the ROI

Business travel training ROI measures your gains from the investment in the training program. It is a financial measure that deals with the advantages and business results emerging from imparting training to your managers and employees. You can measure the ROI by analyzing the productivity and output. You may also measure any other business metric directly connected to this process. To calculate ROI, the performance of the travel managers and sales generated from their efforts are compared to the cost of the training.

This course will help business travelers reduce the risks to themselves while traveling for work. It provides guidelines on how to adhere to travel policies, local rules, and regulations and abide by the terms and conditions of the places you will be staying for the duration of business travel. The course will also help business travelers take precautionary and evasive measures in alien environments frequented by other travelers, including airports, hotels, and while driving a car.

Business Travel Training FAQs

Why is business travel training necessary.

Business travel training helps corporate travelers understand their roles and responsibilities better. They will be fully equipped to travel, secure in the knowledge that they know what steps to take at every stage of the business tour.

What are the costs involved?

The cost of business travel training courses varies depending on the length of the course, the coaching offered, and the materials provided with the course.

Who benefits from business travel training?

The employees, as well as the organization as a whole, can benefit by providing business travel training.

Where should you enroll for business travel training?

Generally, the organization will take care of choosing the best course. It’s recommended that you choose an institution with a good track record and popular among students and professionals for its travel-specific faculty and courses.

Are these courses long-term?

There are all types of courses offered by institutions – short-term and comprehensive. You can choose one that best suits the corporate travel needs of your business.

Pratyush is a traveling enthusiast who always looks for innovations in business travel management. He has 5 years of experience writing content on corporate travel management and working closely with expert business travel facilitators.

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Navigating travel and expense management

Business travel can provide a lot of value to a business and its employees. According to American Express , more than 4 in 5 US decision-makers say it leads to higher profit and revenue, and many business travelers see it as a job perk. But it also comes at a high cost. The Global Business Travel Association reports that global business travel spending is expected to reach $1.4 trillion in 2024.

To get the benefits of business travel without blowing through your budget, it’s crucial to create solid processes and procedures for travel and expense (T&E) management.

The basics of travel and expense management

Challenges faced in t&e management, inaccurate expense reports.

Many employees struggle with keeping accurate expense records and submitting them in a timely manner. Businesses need to consider the best procedures for handling expense reports that have errors, are incomplete, or aren’t submitted promptly.

Receipt and travel documentation management

Requiring receipts and other travel documentation can potentially help with expense report accuracy issues, but it creates a different challenge: how to manage the piles of paper. Think through what types of documentation to require and how to organize and store the documents you receive.

Unauthorized bookings

When employees book their own travel without following established guidelines, there’s a risk they’ll make choices that don’t align with your business goals. Unauthorized bookings give you less control over travel costs, make it harder to access employee travel information, and can work against your sustainability goals .

Ineffective cost management

Travel can get expensive fast. Keeping costs under control is essential to staying within your business budget. But between inflation and seasonal changes, travel prices are often hard to predict, making effective cost management a constant challenge.

Limited data visibility

Travel expense data has the potential to help you track spending trends and make better decisions about your travel budget. To get that benefit, though, you need a good way to collect and review your T&E data. If you can’t effectively assess where your travel budget goes now, you’ll struggle to predict and manage costs over time.

Absence of comprehensive travel expense policies

Employees can’t intuitively know what your business expects and allows for their business travel. They need to be told. Travel expense policies can guide employees toward the most cost-effective options for their business trips and help you keep travel expenses under control.

The best solution to all these challenges is establishing T&E processes that reflect best practices for travel expense management.

5 tips for more effective T&E processes

1. Define clear travel and expense management guidelines

One of the most important steps to better travel expense management is clarifying what rules and processes you want employees to follow and putting them in writing. When drafting your guidelines, good information to cover includes:

Who should be in charge of travel bookings? Should employees book their own flights or ask an admin in their department, or should all bookings go through one main department?

How should payment work? Will business travelers be assigned a company card, expected to use existing company accounts, or pay out of pocket and get reimbursed?

How much can employees spend on food and ground transportation while traveling? Should you set a per diem or provide vouchers , have them submit receipts up to an allowed amount, or let them set up rides and food deliveries through a company account ?

What is the process for reimbursement? How long does an employee have to submit expense reports or receipts? What are they expected to submit to be reimbursed?

How will you keep track of business expenses? What documentation and/or tools will you use to record and track expenses?

Once your guidelines are documented, figure out how best to communicate them to all your employees. Publish them somewhere where employees can easily access them when needed, and update your training process for new hires to include them.

2. Establish streamlined booking procedures

Booking flights, lodging, and cars can be a lot of work. An overwhelmed employee who chooses the easiest option won’t necessarily choose the best one. A streamlined booking process will make the work of booking travel easier on them, while also helping them stay within your guidelines. Your booking procedures can:

Define how they should make the booking, including any business accounts they should use (for example, if you have a business account with a travel agency, particular airline, or rideshare company )

Set price limits for each type of booking, along with steps to take if an option isn’t available at the prices allowed (as with last-minute travel or visits to an expensive city)

Clarify any preferred airlines, hotel chains, or ground transportation brands you have a relationship with, so employees know to check them first

3. Make use of automated expense reporting

Expecting every business traveler at your company to dutifully hang on to all their receipts and submit them promptly is probably unrealistic. Automated expense reporting can remove a common business travel stressor , while also improving the accuracy and efficiency of travel expense tracking. Some travel brands offer tools for this if you set up a centralized business account and direct employees to use it for all purchases they make with the brand. Having dedicated company credit cards for travel purchases can help too.

4. Monitor and enforce your T&E policies

Creating guidelines will only take you so far. You also have to make sure people follow them. Pay attention to how well employees adopt the guidelines, and determine how you’ll handle it when employees don’t follow the procedures. If an employee makes a booking that exceeds the allowed amounts without approval, for instance, will the business still reimburse them in full or only up to the price outlined in your guidelines?

5. Regularly review and improve your processes

Your T&E processes don’t need to be set in stone. Be open to feedback from your business travelers and any employees involved in the administrative side of managing business travel. If a guideline is causing them extra work or creating a negative travel experience, for instance, or if your T&E data reveals areas where costs are higher than expected or cost-cutting is causing problems, make changes. Does your preferred airline have frequent cancellations? The savings from using them may not be worth the cost in the negative impact to your travelers.

Benefits of implementing efficient T&E procedures

Cost savings: When you set clear standards for the amount employees can spend on travel expenses, you take back control over travel costs. That can lead to significant savings.

More satisfied employees: By establishing clear booking procedures and introducing automated expense tracking, you reduce the amount of work and stress employees have to deal with. They can instead focus on enjoying their trip and doing their job more effectively while there.

Better data: By implementing better processes for tracking expenses, you also gain better data. T&E data can help you identify trends in how you’re spending your budget and which trips and travel brands have the highest costs. You can use that knowledge to make better decisions moving forward.

Improved productivity: Introducing automation to some of the more tedious aspects of business travel doesn’t just make employees’ lives easier; it also gives them back time and energy to spend on more important work. That can lead to an overall increase in productivity, while simplifying and speeding up the reimbursement process.

Streamline transportation expenses with Uber for Business

Uber for Business provides a central dashboard you can use to manage ground transportation and offer easy access to meals for employees while traveling. Once you get them set up, they can use their Uber account to conveniently book rides right when they need them and order food from the restaurants of their choice.

Uber’s platform not only helps track expenses automatically but also makes it easy for you to access travel spending data and glean insights from it. And you can set spending limits within the platform that keep employees from exceeding the amount allotted to them—making it simpler for them to remember and follow the rules, and for you to keep costs under control.

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HR Tip of the Week

Travel time and training time: when is pay required.

The Fair Labor Standards Act (FLSA) requires employers to pay non-exempt employees for all "hours worked." The definition of hours worked includes both the time spent actually working and time spent on certain other non-productive activities, such as attending training sessions and traveling for work.

Below, we discuss several situations where training and travel time must be paid.

Training time

In most cases, the FLSA requires employers to pay non-exempt employees for the time they spend in training. In order for training time to be considered unpaid, the training must meet  all  four of the following criteria:

• Attendance is outside of the employee's regular working hours;
• Attendance is voluntary;
• The course, lecture or meeting is not directly related to the employee's job;  and
• The employee does not perform any productive work during such attendance.

Under FLSA regulations, training is considered directly related to the employee's job if it is designed to help the employee handle their current job more effectively as distinguished from training the employee for another job (such as a higher level position). Here are some examples.

A doctor's office requires employees to attend training on patient privacy. The training will take place at the end of the employee's regular shift.

Pay required?  Yes. The time spent attending the training must be paid because the training is not voluntary and is related to the employee's job.

The owner of a health club is offering a yoga class to clients and allows employees to attend. While the owner says attendance by employees is voluntary, supervisors tell their employees that they expect employees to attend and schedule employees' time off so they can do so.

Pay required?  Yes. The time employees spend in the yoga class must be paid because when supervisors make clear to all employees that their attendance is expected, and the supervisors schedule employees' time off to facilitate attendance, attendance is not truly voluntary.

As part of its benefits program, an employer provides employee tuition assistance so employees can take various courses that do not necessarily relate to their current positions. The program is strictly voluntary and classwork occurs outside of regular working hours. If an employee decides to participate, the employee does not perform any productive work during the course.

Pay required?  Pay for the hours spent attending the course would not generally be required because this program would meet all four criteria listed above, in that attendance is voluntary and outside regular working hours, the course is not directly related to the employee's current job, and no productive work is performed during the course.

Travel time

Whether the time non-exempt employees spend traveling is considered hours worked depends on the type of travel involved. The following examples address common travel scenarios and related FLSA pay requirements.

An employee whose commute is usually 15 minutes each way is given a one-day assignment in another city. The employee's travel to the special assignment takes two hours each way.

Pay required?  Yes. If an employee regularly works at a fixed location in one city but is given a special one-day assignment in another city, the time spent traveling to and from that special one-day assignment is considered hours worked. However, you may subtract the time it normally takes the employee to travel to and from their regular worksite. In this example, the employee would be entitled to 3.5 hours of paid time for the travel (4 hours of travel minus 30 minutes of normal commuting time).

A service technician spends several hours during their workday traveling from worksite to worksite.

Pay required?  Yes. The time employees spend traveling between job sites during the workday is part of their principal activity and is considered hours worked under the FLSA.

An employee's regular work hours are 8 a.m. to 5 p.m., Monday through Friday. The employee goes on a business trip that begins with a 9 a.m. flight on a Saturday. The flight takes 3 hours.

Pay required?  Yes. Pay is required for the time that cuts across the employee's regular working hours (regardless of the day of the week). In this example, since the flight is at 9.a.m., a time the employee would normally be at work, the travel time on the flight is considered work time. Travel to and from the hotel and airport must also be paid if it falls during the employee's normal hours.

An employer asks an employee to pick up office supplies on the way to work.

Pay required?  Yes. If you require the employee to perform any work during the commute, the time the employee spends working  and the time the employee spends traveling from the beginning of the first work-related duty to the work site (or home) would be considered hours worked under the FLSA. In this example, the time from the beginning of the stop to pick up office supplies until they arrive at the work site are hours worked and must be paid.

An employee has gone home after completing a day's work and is subsequently called to a customer for an emergency. The employee has to travel a substantial distance.

Pay required?  Yes. If an employee who has gone home after completing a day's work is subsequently called back and must travel a substantial distance to perform an emergency job for one of the company's customers, all of the time spent in travel (as well as the time spent performing job responsibilities once the employee arrives) is considered working time. Under the FLSA, there is generally no requirement to pay employees for time spent traveling when they are called back to their regular place of work in an emergency outside normal work hours.

Employers should carefully review FLSA  regulations   and guidance to ensure that they pay employees at least the minimum wage for all time considered hours worked.

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Lynch expects Aiyuk on 49ers in 2024 but doesn't completely rule out trade

By matt maiocco • published july 23, 2024 • updated on july 23, 2024 at 12:07 pm.

The 49ers were scheduled to report for training camp Tuesday in Santa Clara.

One question was answered early in the day with the report that wide receiver Brandon Aiyuk would show up on time while he remains embroiled in a contract dispute.

General manager John Lynch said he had not yet seen Aiyuk in the building but anticipated the Second-Team All-Pro to show up with all of his teammates.

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“We expect all our players to report and be here,” Lynch said.

Aiyuk was a no-show for the 49ers’ mandatory minicamp in June, which made his appearance on the first day of training camp anything but guaranteed. Of the possibility that Aiyuk could be a “hold in” — a player who reports to camp but does not practice, Lynch said, “We expect all our players to practice.”

Aiyuk, 26, is seeking a multiyear extension to replace his existing one-year contract that is set to pay him $14.124 million for the upcoming season. He is likely seeking a new deal for at least twice that amount.

Currently, there are 21 receivers in the NFL whose contracts have an average annual salary of $20 million or higher. Justin Jefferson is the NFL’s highest-paid wide receiver at $35 million per season. A.J. Brown, Amon-Ra St. Brown and Tyreek Hill make $30 million or more annually.

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Aiyuk said recently on “The Pivot” podcast that he believed a deal would be completed earlier in the offseason. Lynch said it was a priority to move quickly after last season.

“We’ve had great communication,” Lynch said. “We started this really early. We made it a priority to try to get it done. We’ve had excellent communication throughout. Really don’t want to characterize (it), we haven’t been able to (complete the contract). And that’s a shame. Brandon is a big part of our team, and we expect that he will be this year.”

Aiyuk recently requested a trade under the belief there are multiple teams willing to acquire him from the 49ers and meet his contract demands. The 49ers would likely not receive any compensation from a trade until the 2025 NFL Draft, which makes it unlikely the team would be willing to part ways with their top wide receiver.

Lynch made it clear he did not anticipate trading Aiyuk. But he did not completely rule it out, either.

“No absolutes,” Lynch said. “We fully intend on Brandon being a Niner moving forward. We’re always open to listen to things but we expect Brandon to an integral part of our team like he has been. And (we’re) excited about that.”

The 49ers have not caved to recent trade requests. Kicker Robbie Gould and receiver Deebo Samuel ended up signing contract extensions, while running back Raheem Mostert remained with the 49ers on a re-worked contract that included the opportunity to double his salary through incentives.

If the 49ers are unable to work out a long-term extension with Aiyuk, they could force him to play under his current contract. The sides could also reach an agreement on a re-worked one-year deal.

“Everything is a possibility,” Lynch said. “Not going to get into negotiations. We’re open to anything.”

Aiyuk is under contract this season as the 49ers picked up his fifth-year option a year ago. He led the team in receptions and receiving yards the past two seasons. He had 78 catches for 1,015 yards and eight touchdowns in 2022. He followed it up with 75 receptions for 1,342 yards and seven touchdowns for a spot as a second-team AP All-Pro.

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