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Working at Travel Media Group

Travel media group overview.

Travel Media Group provides best-in-class digital products that help hotels increase revenue, reduce OTA costs, boost direct bookings, and engage more guests. Innovative products include social media, reputation management, review response services, hotel websites, online and print advertising, and more. Our social media service engages with your audience and increases reach, plus includes a booking app on your Facebook page to convert users to guests. Hotels using our reputation management service are able to manage and increase the amount of reviews they receive while sending positive reviews to public websites and negative feedback to the hotel. Reach more guests with a responsive hotel website, allowing future guests to learn about your hotel and book anywhere, on any device, with no OTA fees. Help guests find and contact you with our listing management product, which corrects your listings on online directories and GPS results. Fill inventory with print and online advertising on HotelCoupons.com, which is available on desktop, mobile, and on our mobile apps. A complete online presence supported by Travel Media Group's digital solutions can help your hotel be found and get chosen by more travelers.

Founded in 1982, Travel Media Group is an established company that loves to hire graduates from University of Central Florida, with 13.0% of its employees having attended University of Central Florida. Want to compare Travel Media Group to some other great places to work in Florida? We suggest taking a look at Zippia's list of Best Companies to Work For in Florida .

Travel Media Group is a small internet company based in Florida with only 50 employees and an annual revenue of $69,000.

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Travel Media Group diversity

  • Travel Media Group has 50 employees .
  • 37% of Travel Media Group employees are women , while 63% are men.
  • The most common ethnicity at Travel Media Group is White (57%).
  • 22% of Travel Media Group employees are Hispanic or Latino.
  • 10% of Travel Media Group employees are Black or African American.
  • The average employee at Travel Media Group makes $84,467 per year.
  • Employees at Travel Media Group stay with the company for 3.7 years on average.

Travel Media Group Financial Performance

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Zippia gives an in-depth look into the details of Travel Media Group, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Travel Media Group. The employee data is based on information from people who have self-reported their past or current employments at Travel Media Group. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Travel Media Group. The data presented on this page does not represent the view of Travel Media Group and its employees or that of Zippia.

Travel Media Group may also be known as or be related to Travel Guide LLC and Travel Media Group.

Travel Media Group

Hotel Marketing agency

Travel media group.

We’re a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and business insights. Our services include social media, review responses, reputation management, responsive websites, and more. Brands and groups can opt for white-label review response and guest relations programs to facilitate brand-wide initiatives. Travel Media Group is a hotel marketing company that offers smarter solutions to help hotels increase revenue. 

Our Approach to Digital Marketing is to Make Hotels More Bookable Through Better Online Engagement

Travel Media Group provides best-in-class digital marketing products for hoteliers. Our position as a trusted hotel marketing company for over 40 years gives us a unique understanding of how hotel reputation, competitive pricing, and guest experience work together to make a property successful. We excel above other hotel marketing companies by finding innovative ways to optimize your hotel’s online presence so that travelers can connect with you during their booking journey.

Whether guests are searching for a place to stay on TripAdvisor, browsing vacation photos on social media, or writing a review about their experience, we can help you be found & get chosen by more travelers. We also work to improve your 1st Impression Score® so more travelers recommend your hotel. If you’re looking for hospitality marketing that puts you ahead of the competition and on the cutting edge of hotel  digital marketing trends, Travel Media Group has a solution for you.

Travel Media Group is a division of Landmark Interactive & Dominion Enterprises.

Our Leadership Team

Dana Singer

Dana Singer

Dana  is the enthusiastic leader of Travel Media Group and is highly skilled at directing organizations to realize their full potential while building a culture centered on inclusion, innovation & growth. She is responsible for leading the overall business vision and associated strategies to drive ongoing success.

Jason Lee

Chief Technology Officer

Jason is responsible for developing, expanding and refining the Travel Media Group digital product portfolio. He manages our in-house product development team, and works closely with Sales and Marketing teams to ensure product viability, scalability and sales need. Jason has over 20 years of experience in hospitality.

Erica Jo Rago

Erica Jo Rago

Vice President of Strategic Partnerships & Sales

Erica Jo is a results-driven leader who is responsible for ensuring the pace and success of our National, Strategic, and Enterprise sales efforts. She empowers her teams to align with clients by tailoring a mix of solutions that allow hoteliers to maintain high-quality standards. Erica Jo is committed to the resilience and ongoing success of our partners and  the industry as a whole. 

Edwin Pomales

Edwin Pomales

Director of Client Success & Operations

Edwin leads our client success and operations teams to prioritize client satisfaction and engagement. Edwin’s dedication to the happiness of our customers and the effectiveness of the client success team helps us build lasting, mutually beneficial relationships with our hotel clients. Through mentorship and coaching, Edwin instills a passion for helping hoteliers with his team.

Diane Elderkin

Diane Elderkin

Sales Director

Diane is at the forefront of TMG’s direct selling efforts. Her team initiates new partnerships while serving existing clients in the execution of their aligned goals. She coaches her team to leverage the most current market trends that enhance B2C and B2B solutions for the hospitality industry. Diane’s main focus is consulting with hoteliers and implementing solutions that improve online presence and, ultimately, grow their businesses.

Ryan Embree

Ryan Embree

Director of Marketing

As Director of Marketing, Ryan fosters relationships with hoteliers and hospitality groups. You may have met Ryan at a recent trade show, or heard his voice on one of our educational webinars or Suite Spot podcast episodes. Ryan is passionate about the hotel business and is dedicated to educating hoteliers and consulting with them about how to implement successful marketing practices.

Emily Michael

Emily Michael

Enterprise Sales Director

Throughout her 22-year career with Travel Media Group, Emily has proven to be a true leader, continually reimagining new ways to grow and strengthen our partnerships. Her intellectual generosity, commitment to her clients, and unyielding mission to deliver the highest quality solutions make her the perfect fit for our Enterprise channel. 

Michael Voss

Michael Voss

Michael leads front-line enterprise pipeline development, brand networking, and cultivating new partnerships. He is also responsible for identifying integration opportunities and collaborating on implementation strategies. His extensive background in hospitality, revenue perspective, and networking skills are key resources to help our clients achieve their goals. 

Jackie Avery

Jackie Avery

Respond & Resolve™ Product Director

Jackie leads a team of professional writers and reputation analysts and manages our Respond & Resolve™ solution. Her team writes unique responses to, tags sentiment analysis for, and resolves more than 15 thousand reviews per month! Jackie is committed to friendly and welcoming service, driving the success of our review response program for our clients.

Franco Perez

Franco Perez

Website Product Manager & UX/UI Designer

For the past 10 years, Franco has played an instrumental role in the overall look and feel of our solutions. As the Website Product Manager & UX/UI Designer, he uses his vision and leadership to drive further innovation of TMG OneView® and our entire suite of solutions. Franco’s role is crucial as websites continue to serve as an important foundational element for our clients.

Brian Ross

Social Media Product Manager

Aislynn Roberts

Aislynn Roberts

Enterprise Client Success Manager

Our Partners in Hospitality

We are the digital marketing agency for hotels that prioritizes the unique hospitality experience hotels have to offer. Our hotel digital marketing solutions are customized to suit your property’s needs, whether you own a small boutique hotel or comfortable hotel along the highway. Our scalable digital marketing solutions work for large-scale enterprises of hundreds of hotels, and we’ve partnered with multi-property owners to develop innovative and consistent marketing strategies.

Case Study: Hotel Eleganté

Hotel Eleganté’s partnership with Travel Media Group began in August 2019, and in a mere 10 months , they’ve seen growth in their hotel’s reputation and earned time back to spend with their guests at the property. Their property has also achieved a 25-rank increase on TripAdvisor, and they’ve received over 4,000 positive reviews.

Case Study: Ramada Kissimmee Gateway

Ramada Kissimmee Gateway’s partnership with Travel Media Group began in December 2017, and since then, they’ve been able to grow their property’s reputation and social media presence all while improving their property.

Case Study: The Henderson

The Henderson began using Travel Media Group’s social media solution in July 2018. Just short of a year into the program, the Henderson’s Facebook page reached up to 2,239 likes and is growing at an unprecedented rate.

Client Success Team Photo

Our Dedication to Client Relationships

Our clients often commend our hardworking team and effective solutions. Both individual hotels and management groups that partner with Travel Media Group regularly experience reputation improvement on TripAdvisor and Google, and earn thousands of positive reviews.

We have a dedicated client success team of hospitality marketing experts that are devoted to helping you improve your online presence, reputation, and understanding of the traveler’s journey to booking.

Our Reputation: UpCity Ranks Travel Media Group Among the Top Hospitality Marketing Agencies

We’re proud to  rank among the  Top 10 Hotel Marketing Agencies  on Hotel Tech Report , as our hotel  digital marketing services are best in class. Our teams have passionate, professional individuals dedicated to the success of your hotel, and will innovate and work with your specific needs to ensure you get the hospitality marketing that drives your hotel forward. Travel Media Group strives to be the hospitality marketing agency you can trust, providing actionable insights that give you a competitive edge in the industry.

Frequently Asked Questions

How does travel media group differ from other hotel marketing agencies.

Travel Media Group provides a custom-tailored hotel hospitality marketing experience, with solutions developed specifically for the hospitality industry. Our development team is continually innovating solutions to help make your job easier so you can focus on what’s most important at the property level. Plus, unlike agencies that bill by the hour, our solutions are offered at set monthly rates, making us more affordable to fit into your hotel’s budget. 

What makes Travel Media Group’s services ideal for my hotel?

We offer a wide variety of hospitality marketing services, from social media and review response to in-depth reputation management. Our services are scalable and affordable , so you can mix and match product services to receive the best possible hotel marketing for your property.

What goals will I achieve through a partnership with Travel Media Group?

Travel Media Group provides a host of hotel digital marketing services for you to enhance your marketing strategy and earn more bookings without the use of OTAs. 

  • With our Social Media service , you can have custom-made social posts for your property multiple times a week, earning you engagement and followers who want to see more. 
  • Our Respond & Resolve™ program introduces a partnership between our expert writers and you, so we can publish timely, professional responses that preserve your hotel’s or brand’s unique voice.
  • Having a vanity website designed in-house at TMG will help you attract the attention of more guests and help you earn valuable bookings. We create SEO-optimized content with beautiful, modern layouts that showcase the best of your property.
  • We offer post-stay reputation management campaigns that provide you with actionable insights on the success of your hotel’s digital marketing strategy so you know what guests love, and where to focus improvement efforts.

All of our services are accessible through our innovative OneView™ dashboard , available to you 24/7 so you can check in on the status of your property and reputation at a moment’s notice, any time of day.

Travel Media Group employs passionate, experienced professionals who are available and ready to help you set exciting new goals and outperform your competitors. Whether your end goal is more bookings, brand awareness, or simply getting on top of your reputation, we are the hotel marketing company you can trust.

Trust the Experts

We’ve helped hotels increase revenue for over 40 years..

COMMENTS

  1. Careers

    Travel Media Group offers exciting and rewarding careers, professional growth, and the opportunity to work with cutting-edge technology. Travel Media Group is an innovation-driven company and we're expanding our team to include passionate people who are committed to excellence.

  2. Open Positions

    Discover new possibilities for your career in hotel marketing with a position at Travel Media Group. Begin your journey today! The work we do at TMG is important to the hospitality clients we serve. We're able to help them streamline processes, strengthen and stabilize their online reputation, and tell their own story.

  3. Travel Media Group Careers and Employment

    Companies. Software Development. Travel Media Group. Find out what works well at Travel Media Group from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team's work-life balance. Uncover why Travel Media Group is the best company for you.

  4. Working at Travel Media Group

    See what employees say it's like to work at Travel Media Group. Salaries, reviews, and more - all posted by employees working at Travel Media Group.

  5. Premium Portfolio Marketing for Hotels

    Improve and Transform Your Hotel's Online Marketing and Reputation. Get industry-leading guest feedback solutions, professional content, and enhanced business insights for hotels and hotel management companies, powered by OneView®, TMG's proprietary all-in-1 portfolio marketing platform. Request a Demo.

  6. Working at Travel Media Group

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  7. Travel Media Group Jobs & Careers

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  8. Contract Writer Application

    Writers will be paid per response (twice a month) and have the flexibility to work as often as they like. Our current writers average 10-20 responses per hour worked. Qualifications: - Strong copywriting skills. - Proofreading & editing. - Customer service experience preferred. - Hospitality industry experience a plus.

  9. 13,000+ Travel Media Jobs, Employment August 13, 2024| Indeed.com

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  10. Career Opportunities

    Career Opportunities General 14538 Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties.

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  13. Travel Media Group Reviews

    13 Travel Media Group reviews. A free inside look at company reviews and salaries posted anonymously by employees.

  14. About Us

    Travel Media Group is a hotel marketing agency serving the hospitality industry with best-in-class digital solutions services to save time & boost revenue.

  15. Working at Travel Media Group: 10 Reviews

    Reviews from Travel Media Group employees about Travel Media Group culture, salaries, benefits, work-life balance, management, job security, and more.

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