Tourism – Definition, Types & Forms, History & Importance of Tourism

Tourism is one of the world’s fastest-growing industries and a major foreign exchange and employment generation for many countries. It is one of the most remarkable economic and social phenomena.

The word ‘tour’ is derived from the Latin word tornus, meaning ‘a tool for making a circle.’ Tourism may be defined as the movement of people from their usual place of residence to another place ( with the intention to return) for a minimum period of twenty-four hours to a maximum of six months for the sole purpose of leisure and pleasure.

According to WTO (1993), ” Tourism encompasses the activities of persons traveling and staying in places outside their usual environment for not more than one consecutive year for leisure, business, and other purposes.”

The Rome conference on tourism in 1963 defined tourism as ‘ a visit to a country other than one’s own or where one usually resides and works. This definition, however, did not take into account domestic tourism, which has become a vital money-spinner and job generator for the hospitality industry.

The UNWTO defines tourists as ‘ people who travel to and stay in place outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited.

According to the Tourism Society of Britain ,” tourism is the temporary short-period movement of people to destination outside the places where they usually live, work; and activities during their stay at these destinations.” This definition includes the movement of people for all purposes.

The development of technology and transportation infrastructure, such as jumbos jets, low-cost airlines, and more accessible airports, have made tourism affordable and convenient. There have been changes in lifestyle – for example, now retiree-age people sustain tourism around the year. The sale of tourism products on the internet, besides the aggressive marketing of the tour operators and travel agencies , has also contributed to the growth of tourism.

27 September is celebrated as world tourism every year. This date was chosen as on that day in 1970, the Statutes of UNWTO were adopted. The purpose of this day is to raise awareness of the role of tourism within the international community.

History of Travel and Tourism

Inbound tourism, outbound tourism, domestic tourism, forms of tourism, classification of tourism, nature of tourism, importance of tourism, economic impacts, social impacts, cultural impacts, environmental impact, industries related to tourism, tourism products.

Travel is as old as mankind on earth. At the beginning of his existence, man roamed about the planet’s surface in search of food, shelter, security, and better habitat. However, with time, such movements were transformed into wanderlust.

About five thousand years ago, climate changes, dwindling food and shelter conditions hostile invaders made the people leave their homes to seek refuge elsewhere like the Aryans left their homes in Central Asia due to climate changes. Perhaps, this leads to the development of commerce, trade, and industry.

Religion, education, and cultural movement began during the Hindu and Chinese civilizations. Christian missionaries, Buddhist monks, and others traveled far and wide carrying religious messages and returned with fantastic images and opinions about alien people.

For centuries movement of people continued to grow due to the efficiency of transport and the assistance and safety with which the people could travel. By the end of the 15th century, Italy had become Europe’s intellectual and cultural center. It represented the classical heritage both for the intelligentsia and the aristocracy.

During the 16th century, travel came to be considered an essential part of the education of every young Englishman. Travel thus became a means of self-development and education in its broadest sense. The educational travel was known as the ‘ Grand Tour .’

The industrial revolution brought about significant changes in the pattern and structure of British society. Thus, the economy of Britain was greatly responsible for the beginning of modern tourism. It also created a large and prosperous middle class. Because of remarkable improvement in transportation systems in the latter half of the 18th century and the first quarter of the 19th century, an increasing number of people began to travel for pleasure.

Travel was inspired initially by the need for survival (food, shelter, and security), the desire to expand trade, and the quest to conquer. As the transportation system improved, the curiosity for transforming the vast and virgin world into a close neighborhood created a new industry, i.e., Travel and Tourism .

However, the developments of rails, roads, steamships, automobiles, and airplanes helped to spread technology across the globe. Earlier travel was a privilege only for wealthy people, but with the industrial revolution, the scenario altogether changed. Transportation, as well as accommodation, became affordable to middle and working-class citizens.

Essentially, with the development of jet travel, communication, new technology, tourism, and travel became the world’s largest and fastest-growing industry.

Travel and tourism have recently emerged as a dominant economic force on the global scene, accounting for more than 12% of total world trade and growing at 8 percent annually.

Types of Tourism

Tourism has two types and many forms based on the purpose of visit and alternative forms of tourism. Tourism can be categorized as international and domestic tourism .

Tourism has two types and various forms. Based on the movement of people, tourism is categorized into two kinds. These are the following:

International Tourism

When people visit a foreign country, it is referred to as International Tourism . To travel to a foreign country, one needs a valid passport, visa, health documents, foreign exchange, etc.

International tourism is divided into two types; Inbound Tourism & Outbound Tourism.

This refers to tourists of outside origin entering a particular country. Traveling outside their host/native country to another country is called inbound tourism for the country where they are traveling. For example, when a tourist of Indian origin travels to Japan, it is  Inbound tourism for Japan because foreign tourists come to Japan.

This refers to tourists traveling from the country of their origin to another country. When tourists travel to a foreign region, it is outbound tourism for their own country because they are going outside their country. For example, when a tourist from India travels to Japan, it is outbound tourism for India and Inbound tourism for Japan.

The tourism activity of the people within their own country is known as domestic tourism . Traveling within the same country is easier because it does not require formal travel documents and tedious formalities like compulsory health checks and foreign exchange. A traveler generally does not face many language problems or currency exchange issues in domestic tourism.

Tourism has various forms based on the purpose of the visit and alternative forms. These are further divided into many types according to their nature. Forms of tourism are the following:

Some most basic forms of tourism are the following:

  • Adventure Tourism
  • Atomic Tourism
  • Bicycle Tours
  • Beach Tourism
  • Cultural Tourism
  • Industrial Tourism
  • Medical Tourism
  • Religious Tourism
  • Rural Tourism
  • Sex Tourism
  • Space Tourism
  • Sports Tourism
  • Sustainable Tourism
  • Virtual Tourism
  • War Tourism
  • Wildlife Tourism

Tourism can be classified into six distinct categories according to the purpose of travel. These are the following:

1) Recreational : Recreational or leisure tourism takes a person away from the humdrum of everyday life. In this case, people spend their leisure time in the hills, sea beaches, etc.

2) Cultural tourism satisfies cultural and intellectual curiosity and involves visits to ancient monuments, places of historical or religious importance, etc.

3) Sports/Adventure : Trips taken by people with a view to playing golf, skiing and hiking, fall within this category.

4) Health : Under this category, people travel for medical, treatment or visit places where there are curative possibilities, for example, hot springs, spa yoga, etc.

5) Convention Tourism : It is becoming an increasingly important component of travel. People travel within a country or overseas to attend conventions relating to their business, profession, or interest.

6) Incentive Tourism : Holiday trips are offered as incentives by major companies to dealers and salesmen who achieve high targets in sales. This is a new and expanding phenomenon in tourism, These are in lieu of cash incentives or gifts, Today incentive tourism is a 3 billion dollar business in the USA alone.

Tourism as a socio-economic phenomenon comprises the activities and experiences of tourists and visitors away from their home environment and are serviced by the travel and tourism industry and host destination. The sum total of this activity experience and services can be seen as a tourism product.

The tourism system can be described in terms of supply and demand. Tourism planning should strive for a balance between demands and supply. This requires an understanding not only of market characteristics and trends but also of the planning process to meet the market needs.

Often tourists from core generating markets are identified as the demand side; the supply side includes all facilities, programs, attractions, and land uses designed and managed for the visitors. These supply-side factors may be under the control of private enterprises, non-profit organizations, and the government. New and innovative forms of partnerships are also evolving to ensure the sustainable development and management of tourism-related resources.

The supply and demand side can be seen to be linked by flows of resources such as capital, labor, goods, and tourist expenditures into the destination, and flows of marketing, promotion, tourist artifacts, and experiences from the destination back into the tourist generating region.

In addition, some tourist expenditures may leak back into the visitors generating areas through repatriation of profits of foreign tourism investors and payment for improved goods and services provided to tourists at the destination. Transportation provides an important linkage both to and from the destination.

For planning purposes, the major components that comprise the supply side are:

  • Various modes of transportation and other tourism-related infrastructure.
  • Tourist information.
  • Marketing and promotion.
  • The community of communities within the visitor’s destination area.
  • The political and institutional frameworks for enabling tourism.

The tourism system is both dynamic and complex due to many factors linked to it and because of the existence of many sectors contributing to its success. These factors and sectors are linked to the provision of the tourist experience and the generation of tourism revenue and markets .

The dynamic nature of the tourism system makes it imperative to scan the external and internal environment of the destinations on a regular basis so as to make changes when necessary to ensure a healthy and viable tourism industry.

Thus, it is now an accepted fact that tourism development can no longer work in isolation of the environment and the local communities, nor can it ignore the social and cultural consequences of tourism.

Tourism and hospitality , which are inextricably linked to each other, are among the major revenue-earning enterprises in the world. They happen to be among the top employers too. There has been an upmarket trend in tourism over the last few decades as travel has become quite common. People travel for business, vacation, pleasure, adventure, or even medical treatments.

Tourism constitutes an important industry today. It has opened up new vistas for the play of economic emancipation. It provides a very potent contribution by strengthening and developing the financial resources of a country. Moreover, it is a process in which mutual material and mental benefits occur. Furthermore,

  • Tourism fetches foreign exchange in the form of invisible exports, which results in the manifold progress of the nation.
  • Tourism generates jobs. These employments are the main contribution of tourism to generating national income. But one should remember that employment in the tourism industry is often seasonal.
  • Tourism often leads to the commercialization of art forms and especially handicrafts. Art items with cultural or religious meaning are sought by tourists as souvenirs. As more and more tourists visit a destination, souvenir production has increased, often leading to mass production. This production also generates income.

Importance of Tourism

With several business-related activities associated with tourism, the industry has a tremendous potential to generate employment as well as earn foreign exchange. Many countries, such as Mauritius, Malaysia, Singapore, Fiji, and the Caribbean, whose economies are primarily driven by tourism. Tourism can contribute to the economic growth of a country in the followings ways:

Employment Generation

It creates a large number of jobs among direct services providers (such as hotels , restaurants, travel agencies , tour operators , guide and tour escorts, etc.) and among indirect services providers (such as suppliers to the hotels and restaurants, supplementary accommodation, etc.)

Infrastructure Development

Tourism spurs infrastructure development. In order to become an important commercial or pleasure destination, any location would require all the necessary infrastructure, like good connectivity via rail, road, and air transport , adequate accommodation, restaurants, a well-developed telecommunication network, and, medical facilities, among others.

Foreign Exchange

The people who travel to other countries spend a large amount of money on accommodation, transportation, sightseeing, shopping, etc. Thus, an inbound tourist is an important source of foreign exchange for any country.

The World Travel and Tourism Council (WTTC) predict in 1997 that the twenty-first-century economy would be dominated by three industries: telecommunications, information technology, and tourism. The travel and tourism industry has grown by 500 percent in the last 25 years.

Now withstanding this bright outlook and prospects, the tourism and hospitality industries are very vulnerable to the fluctuations of national economies and happenings in the world, especially terrorist attacks that have at times dealt severe blows to business.

In recent years, there have been a few setbacks in tourism, such as the terrorist siege of the Taj and Oberoi in Mumbai, India (26 November 2008); the attack on the World Trade Centre in the United States of America (11 September 2001); bombing in a hotel on the Indonesian island of Bali (12 October 2002); tsunami in Southeast Asia and South Asia on 26 December 2004, in which thousands of the lives where lost and consequently tourism was hit. Nonetheless, the sector is now getting back to business.

Impacts of Tourism

Tourism is a multi-dimensional activity. The scope of tourism activities is so wide and varied that it cannot be restricted to any particular field of activity. Tourism has ramifications in almost all sectors and is influenced by the performance of each of these sectors directly or indirectly. Tourism in any country can be an apt reflection of the nation’s economic and social endowment apart from its natural wealth.

Tourism has vast potential to bring about changes in the country’s economic, environmental, societal, and cultural edifice. Tourism has two basics: the supply of facilities and the demand for participation. The twin market forces of supply and demand interact to produce tourism patterns. These patterns are associated with economic, social, cultural, environmental, and ecological impacts.

Impact of Tourism

Establishing or developing a tourism industry involves expenditure, gains, costs, and benefits. If these impacts are considered from the outset of planning, strengths and opportunities can be maximized while weaknesses and threats can be minimized.

Each destination will be different in terms of tourism characteristics . The cost and benefits of tourism will vary in each destination and can change over time, depending on tourism and other activities in a destination’s local and regional context.

Tourism activities impact the economy of the country as well as the local economy of the destination.

Economics Benefits

  • Tourism generates local employment, directly in the tourism sector and in the support and resource management sectors.
  • Tourism stimulates profitable domestic industries, hotels and other lodging facilities, restaurants and food services, transportation systems, handicrafts, and guide services.
  • Tourism generates foreign exchange for the country and injects capital and new money into the local economy.
  • Tourism helps to diversify the local economy.
  • Improved tourism infrastructure.
  • Increase tax revenues from tourism.

Economic Costs

  • Higher demand created by tourism activity may increase the price of land, housing, and a range of commodities necessary for daily life.
  • Demands for health services provision and police service increase during the tourist seasons at the expense of the local tax base.

Tourism also affects the society of the destination in good as well as bad ways. It benefits and costs the local communities.

Social Benefits

  • The quality of a community can be enhanced by economic diversification through tourism.
  • Recreational and cultural facilities created for tourism can be used by local communities as well as domestic/international visitors.
  • Public space may be developed and enhanced through tourism activity.
  • Tourism Enhances the local community’s esteem and provides an opportunity for greater understanding and communication among people of diverse backgrounds.

Social Costs

  • Rapid tourism growth can result in the inability of local amenities and institutions to meet service demands.
  • Without proper planning and management, litter, vandalism, and crime often accompany tourism development.
  • Tourism can bring overcrowding and traffic congestion.
  • Visitors bring with them material wealth and apparent freedom. The youths of the host community are particularly susceptible to the economic expectations these tourists bring which can result in complete disruption of traditional community ways of life.
  • The community structure may change, e.g. community bonds, demographics, and institutions.
  • The authenticity of the social and cultural environment can be changed to meet tourism demands.

Tourism activities also affect the culture of the host country. There are many positive and negative cultural impacts of tourism.

Cultural Benefits

  • Tourism can enhance local cultural awareness.
  • Tourism can generate revenue to help pay for the preservation of archaeological sites, historic buildings, and districts.
  • Despite criticism about the alteration of cultures to unacceptable levels, the sharing of cultural knowledge and experience can be beneficial for hosts and guests of tourism destinations and can result in the revival of local traditions and crafts.

Cultural Costs

  • Youth in the community begin to emulate the speech and attire of tourists.
  • Historic sites can be damaged through tourism development and pressures.
  • There can be long-term damage to cultural traditions and the erosion of cultural values, resulting in cultural change beyond a level acceptable to the host destination.

Tourism impacts the environment in positive as well as negative ways. These impacts are following below.

Environmental Benefits

  • Parks and nature preserves may be created and ecological preservation supported as a necessity for nature-based tourism.
  • Improved waste management can be achieved.
  • Increased awareness and concern for the environment can result from nature-based tourism activities and development.

Environmental Costs

  • A negative change in the physical integrity of the area.
  • Rapid development, over-development, and overcrowding can forever change the physical environment and ecosystems of an area.
  • Degradation of parks and preserves.

Over the years, tourism has become a popular global activity. Depending upon the nature and purpose of their travel, tourists, need and demand certain facilities and services. This has given rise to a wide range of commercial activities that have acquired industry proportions. Thus travel and tourism nowadays represent a broad range of related industries.

Hotels are a commercial establishment that provides accommodation, meals, and other guest services. In the travel and tourism industry, the hotel industry plays a very significant role, as all tourists need a place to stay at their destinations, and require many more services and facilities to suit their specific needs and tastes.

Restaurants

Restaurants are retail establishments that serve prepared food and beverages to customers. In the travel and tourism industry, restaurants and other food and beverage outlets are very important as tourists like to experiment with the local cuisines of the places they are visiting.

Retail and Shopping

The retail industry is very important as tourists shop for their day-to-day necessities as well as look for mementos and souvenirs. In recent years, some cities in the world have been promoted as shopping destinations to attract people with a penchant for shopping by offering various products, such as garments, electronic goods, jewelry, and antiques. New York, Paris, London, and Milan in Italy are famous as fashion havens of the world.

Transportation

It is the movement of people and goods from one place to another. A well-developed transport industry, as well as infrastructure, is integral to the success of any travel and tourism enterprise.

Travel Agencies

A travel agency is a retailing business that sells travel-related products and services, particularly package tours, to customers on the behalf of suppliers such as airlines, car rentals, cruise liners, hotels, railways, and sightseeing.

Travel agencies play a very important role as they plan out the itinerary of their clients and make the necessary arrangements for their travel, stay, and sightseeing, besides facilitating their passport, visa, etc.

Tour Operators

A tour operator assembles the various elements of a tour. It typically combines tour and travel components to create a holiday. Tour operators play an important role in the travel and tourism industry.

Tourist Destinations

A tourist attraction is a place of interest for tourists, typically for its inherent or exhibited cultural value, historical significance, nature or building beauty or amusement opportunities. These are the basic fundamentals of the tourism industry.

Cultural Industries

Cultural or creative industries are responsible for the creation, production, and distribution of goods and services that are cultural in nature and usually protected by intellectual property rights. As tourists like to visit places of cultural significance and soak in the culture of the area, the cultural industry is very important to travel and tourism.

Leisure, Recreation, and Sport

Leisure or free time is a period of time spent out of work and essential domestic activity. Recreation or fun is spending time in a manner designed for therapeutic refreshment of the body or mind. While leisure is more like a form of entertainment or rest, recreation requires active participation in a refreshing and diverting manner.

As people in the world’s wealthier regions lead an increasingly sedentary lifestyle, the need for recreation has increased. These play a significant role in the travel and tourism sector.

A tourism/tourist product can be defined as the sum of the physical and psychological satisfaction it provides to tourists, during their ‘traveling and sojourn’ en route at the destinations.

Since the travel and tourism industry is an agglomeration of too many sectors that promote travel-related services. These sectors are referred to as travel vendors and their services and goods are called ‘travel products’. A tourism product includes five main components such as physical plant, services, hospitality, freedom of choice, and a sense of involvement.

Thus, whatever the natural and man-made resources and services brought about the consumption of tourists are called tourism products .

Charecterstatics Of Tourism Products

By now, you must have understood what a tourism product is. Now let us look at some of its characteristics:-

1) Intangible : Tourism is an intangible product means tourism is such a kind of product that can not be touched or seen and there is no transfer of ownership, But the facilities are available for a specified time and for a specified use. For e.g. a room in the hotel is available for a specified time.

2) Psychological : The main motive to purchase a tourism products is to satisfy the psychological need after using the product, by getting an experience while interacting with a new environment. And experiences also motivate others to purchase that product.

3) Highly Perishable : Tourism product is highly perishable in nature means one can not store the product for a long time. Production and consumption take place while a tourist is available. If the product remains unused, the chances are lost i.e. if tourists do not purchase it.

A travel agent or tour operator who sells a tourism product cannot store it. Production can only take place if the customer is actually present. And once consumption begins, it cannot be stopped, interrupted, or modified. If the product remains unused, the chances are lost i.e. if tourists do not visit a particular place, the opportunity at that time is lost. It is due to tourism reason that heavy discount is offered by hotels and transport-generating organizations during the offseason.

4) Composite Product : Tourist product is a combination of different products. It has not a single entity in itself. In the experience of a visit to a particular place, various service providers contribute like transportation The tourist product cannot be provided by a single enterprise, unlike a manufactured product.

The tourist product covers the complete experience of a visit to a particular place. And many providers contribute to the tourism experience. For instance, the airline supplies seats, a hotel provides rooms and restaurants, travel agents make bookings for stay and sightseeing, etc.

5) Unstable Demand : Tourism demand is influenced by seasonal, economic political, and other factors. There are certain times of the year that see greater demand than others. At these times there is a greater strain on services like hotel bookings, employment, the transport system, etc.

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By: Bastian Herre and Veronika Samborska

Tourism has massively increased in recent decades. Aviation has opened up travel from domestic to international. Before the COVID-19 pandemic, the number of international visits had more than doubled since 2000.

Tourism can be important for both the travelers and the people in the countries they visit.

For visitors, traveling can increase their understanding of and appreciation for people in other countries and their cultures.

And in many countries, many people rely on tourism for their income. In some, it is one of the largest industries.

But tourism also has externalities: it contributes to global carbon emissions and can encroach on local environments and cultures.

On this page, you can find data and visualizations on the history and current state of tourism across the world.

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Chapter 1. History and Overview

1.1 What is Tourism?

Before engaging in a study of tourism , let’s have a closer look at what this term means.

Definition of Tourism

There are a number of ways tourism can be defined, and for this reason, the United Nations World Tourism Organization (UNWTO) embarked on a project from 2005 to 2007 to create a common glossary of terms for tourism. It defines tourism as follows:

Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes. These people are called visitors (which may be either tourists or excursionists; residents or non-residents) and tourism has to do with their activities, some of which imply tourism expenditure (United Nations World Tourism Organization, 2008).

Using this definition, we can see that tourism is not just the movement of people for a number of purposes (whether business or pleasure), but the overall agglomeration of activities, services, and involved sectors that make up the unique tourist experience.

Tourism, Travel, and Hospitality: What are the Differences?

It is common to confuse the terms tourism , travel , and hospitality or to define them as the same thing. While tourism is the all-encompassing umbrella term for the activities and industry that create the tourist experience, the UNWTO (2020) defines travel as the activity of moving between different locations often for any purpose but more so for leisure and recreation (Hall & Page, 2006). On the other hand, hospitality can be defined as “the business of helping people to feel welcome and relaxed and to enjoy themselves” (Discover Hospitality, 2015, p. 3). Simply put, the hospitality industry is the combination of the accommodation and food and beverage groupings, collectively making up the largest segment of the industry (Go2HR, 2020). You’ll learn more about accommodations and F & B in Chapter 3 and Chapter 4 , respectively.

Definition of Tourist and Excursionist

Building on the definition of tourism, a commonly accepted description of a tourist is “someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons” (LinkBC, 2008, p.8). The United Nations World Tourism Organization (1995) helps us break down this definition further by stating tourists can be:

  • Domestic (residents of a given country travelling only within that country)
  • Inbound (non-residents travelling in a given country)
  • Outbound (residents of one country travelling in another country)

Excursionists  on the other hand are considered same-day visitors (UNWTO, 2020). Sometimes referred to as “day trippers.” Understandably, not every visitor stays in a destination overnight. It is common for travellers to spend a few hours or less to do sightseeing, visit attractions, dine at a local restaurant, then leave at the end of the day.

The scope of tourism, therefore, is broad and encompasses a number of activities and sectors.

Spotlight On: United Nations World Tourism Organization (UNWTO)

UNWTO is the United Nations agency responsible “for the promotion of responsible, sustainable and universally accessible tourism” (UNWTO, 2014b). Its membership includes 159 countries and over 500 affiliates such as private companies, research and educational institutions, and non-governmental organizations. It promotes tourism as a way of developing communities while encouraging ethical behaviour to mitigate negative impacts. For more information, visit the UNWTO website .

NAICS: The North American Industry Classification System

Given the sheer size of the tourism industry, it can be helpful to break it down into broad industry groups using a common classification system. The North American Industry Classification System (NAICS) was jointly created by the Canadian, US, and Mexican governments to ensure common analysis across all three countries (British Columbia Ministry of Jobs, Tourism and Skills Training, 2013a). The tourism-related groupings created using NAICS are (in alphabetical order):

  • Accommodation
  • Food and beverage services (commonly known as “F & B”)
  • Recreation and entertainment
  • Transportation
  • Travel services

These industry groups (also commonly known as sectors) are based on the similarity of the “labour processes and inputs” used for each (Government of Canada, 2013). For instance, the types of employees and resources required to run an accommodation business whether it be a hotel, motel, or even a campground are quite similar. All these businesses need staff to check in guests, provide housekeeping, employ maintenance workers, and provide a place for people to sleep. As such, they can be grouped together under the heading of accommodation. The same is true of the other four groupings, and the rest of this text explores these industry groups, and other aspects of tourism, in more detail.

Two female front desk employees speak to a male guest in a hotel lobby.

It is typical for the entire tourist experience to involve more than one sector. The combination of sectors that supply and distribute the needed tourism products, services, and activities within the tourism system is called the Tourism Supply Chain. Often, these chains of sectors and activities are dependent upon each other’s delivery of products and services. Let’s look at a simple example below that describes the involved and sometimes overlapping sectoral chains in the tourism experience:

Tourism supply chain. Long description available.

Before we seek to understand the five tourism sectors in more detail, it’s important to have an overview of the history and impacts of tourism to date.

Long Descriptions

Figure 1.2 long description: Diagram showing the tourism supply chain. This includes the phases of travel and the sectors and activities involved during each phase.

There are three travel phases: pre-departure, during travel, and post-departure.

Pre-departure, tourists use the travel services and transportation sectors.

During travel, tourists use the travel services, accommodations, food and beverage, recreation and entertainment, and transportation sectors.

Post-departure, tourists use the transportation sector.

[Return to Figure 1.2]

Media Attributions

  • Front Desk by Staying LEVEL is licensed under a CC BY-NC 4.0 Licence .

Tourism according the the UNWTO is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes.

UN agency responsible for promoting responsible, sustainable, and universally accessible tourism worldwide.

Moving between different locations for leisure and recreation.

The accommodations and food and beverage industry groupings.

someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons

A same-day visitor to a destination. Their trip typically ends on the same day when they leave the destination.

A way to group tourism activities based on similarities in business practices, primarily used for statistical analysis.

Introduction to Tourism and Hospitality in BC - 2nd Edition Copyright © 2015, 2020, 2021 by Morgan Westcott and Wendy Anderson, Eds is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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  • Basic Statistic Travel and tourism: share of global GDP 2019-2034
  • Basic Statistic Leading global travel markets by travel and tourism contribution to GDP 2019-2023
  • Basic Statistic Global leisure travel spend 2019-2023
  • Premium Statistic Global business travel spending 2001-2024
  • Premium Statistic Number of international tourist arrivals worldwide 1950-2023
  • Basic Statistic Number of international tourist arrivals worldwide 2005-2023, by region
  • Basic Statistic Travel and tourism employment worldwide 2019-2034

Total contribution of travel and tourism to gross domestic product (GDP) worldwide in 2019 and 2023, with a forecast for 2024 and 2034 (in trillion U.S. dollars)

Travel and tourism: share of global GDP 2019-2034

Share of travel and tourism's total contribution to GDP worldwide in 2019 and 2023, with a forecast for 2024 and 2034

Total contribution of travel and tourism to GDP in leading travel markets worldwide in 2019 and 2023 (in billion U.S. dollars)

Leisure tourism spending worldwide from 2019 to 2023 (in billion U.S. dollars)

Global business travel spending 2001-2024

Expenditure of business tourists worldwide from 2001 to 2024 (in billion U.S. dollars)

Number of international tourist arrivals worldwide from 1950 to 2023 (in millions)

Number of international tourist arrivals worldwide from 2005 to 2023, by region (in millions)

Number of travel and tourism jobs worldwide from 2019 to 2023, with a forecast for 2024 and 2034 (in millions)

  • Premium Statistic Global hotel and resort industry market size worldwide 2022-2023
  • Premium Statistic Most valuable hotel brands worldwide 2023, by brand value
  • Basic Statistic Leading hotel companies worldwide 2023, by number of properties
  • Premium Statistic Number of hotels in the construction pipeline worldwide 2024
  • Premium Statistic Number of hotel rooms in the construction pipeline worldwide 2024
  • Premium Statistic Countries with the most hotel construction projects in the pipeline worldwide 2024

Global hotel and resort industry market size worldwide 2022-2023

Market size of the hotel and resort industry worldwide in 2022 and 2023 (in trillion U.S. dollars)

Most valuable hotel brands worldwide 2023, by brand value

Leading hotel brands based on brand value worldwide in 2023 (in billion U.S. dollars)

Leading hotel companies worldwide 2023, by number of properties

Leading hotel companies worldwide as of June 2023, by number of properties

Number of hotels in the construction pipeline worldwide 2024

Number of hotels in the construction pipeline worldwide as of the first quarter of 2024

Number of hotel rooms in the construction pipeline worldwide 2024

Number of hotel rooms in the construction pipeline worldwide as of the first quarter of 2024

Countries with the most hotel construction projects in the pipeline worldwide 2024

Countries with the highest number of hotel construction projects in the pipeline worldwide as of the first quarter of 2024

  • Premium Statistic Airports with the most international air passenger traffic worldwide 2023
  • Premium Statistic Market value of selected airlines worldwide 2024
  • Premium Statistic Global passenger rail users forecast 2017-2028
  • Premium Statistic Daily ridership of bus rapid transit systems worldwide by region 2023
  • Premium Statistic Number of users of car rentals worldwide 2020-2029
  • Premium Statistic Number of users in selected countries in the Car Rentals market in 2023
  • Premium Statistic Carbon footprint of international tourism transport worldwide 2005-2030, by type

Airports with the most international air passenger traffic worldwide 2023

Leading airports for international air passenger traffic in 2023 (in million international passengers)

Market value of selected airlines worldwide 2024

Market value of selected airlines worldwide as of May 2024 (in billion U.S. dollars)

Global passenger rail users forecast 2017-2028

Worldwide number of passenger rail users from 2017 to 2023, with a forecast through 2028 (in billion users)

Daily ridership of bus rapid transit systems worldwide by region 2023

Number of daily passengers using bus rapid transit (BRT) systems as of April 2023, by region

Number of users of car rentals worldwide 2020-2029

Number of users of car rentals worldwide from 2020 to 2029 (in millions)

Number of users in selected countries in the Car Rentals market in 2023

Number of users in selected countries in the Car Rentals market in 2023 (in million)

Carbon footprint of international tourism transport worldwide 2005-2030, by type

Transport-related emissions from international tourist arrivals worldwide in 2005 and 2016, with a forecast for 2030, by mode of transport (in million metric tons of carbon dioxide)

Attractions

  • Premium Statistic Most visited museums worldwide 2019-2023
  • Basic Statistic Most visited amusement and theme parks worldwide 2023
  • Basic Statistic Monuments on the UNESCO world heritage list 2023, by type
  • Basic Statistic Selected countries with the most Michelin-starred restaurants worldwide 2024

Most visited museums worldwide 2019-2023

Museums with the highest attendance worldwide from 2019 to 2023 (in millions)

Most visited amusement and theme parks worldwide 2023

Leading amusement and theme parks worldwide 2023, by attendance (in millions)

Monuments on the UNESCO world heritage list 2023, by type

Number of monuments on the UNESCO world heritage list as of September 2023, by type

Selected countries with the most Michelin-starred restaurants worldwide 2024

Number of Michelin-starred restaurants in selected countries and territories worldwide as of August 2024

Online travel market

  • Premium Statistic Online travel market size worldwide 2017-2028
  • Premium Statistic Estimated desktop vs. mobile revenue of leading OTAs worldwide 2023
  • Premium Statistic Number of aggregated downloads of leading online travel agency apps worldwide 2023
  • Basic Statistic Market cap of leading online travel companies worldwide 2023
  • Premium Statistic Estimated EV/Revenue ratio in the online travel market 2024, by segment
  • Premium Statistic Estimated EV/EBITDA ratio in the online travel market 2024, by segment

Online travel market size worldwide 2017-2028

Online travel market size worldwide from 2017 to 2023, with a forecast until 2028 (in billion U.S. dollars)

Estimated desktop vs. mobile revenue of leading OTAs worldwide 2023

Estimated desktop vs. mobile revenue of leading online travel agencies (OTAs) worldwide in 2023 (in billion U.S. dollars)

Number of aggregated downloads of leading online travel agency apps worldwide 2023

Number of aggregated downloads of selected leading online travel agency apps worldwide in 2023 (in millions)

Market cap of leading online travel companies worldwide 2023

Market cap of leading online travel companies worldwide as of September 2023 (in million U.S. dollars)

Estimated EV/Revenue ratio in the online travel market 2024, by segment

Estimated enterprise value to revenue (EV/Revenue) ratio in the online travel market worldwide as of April 2024, by segment

Estimated EV/EBITDA ratio in the online travel market 2024, by segment

Estimated enterprise value to EBITDA (EV/EBITDA) ratio in the online travel market worldwide as of April 2024, by segment

Selected trends

  • Premium Statistic Share of tech investments by travel and mobility corporations worldwide 2018-2024
  • Premium Statistic Use of mobile devices to plan travel with an AI chatbot worldwide 2023, by country
  • Premium Statistic Global travelers who believe in the importance of green travel 2024
  • Premium Statistic Reasons for traveling sustainably worldwide 2024
  • Premium Statistic Airbnb revenue worldwide 2017-2023
  • Premium Statistic Airbnb nights and experiences booked worldwide 2017-2023

Share of tech investments by travel and mobility corporations worldwide 2018-2024

Distribution of tech investment deals by travel and mobility corporations worldwide between 2018 and 2024, by area of investment

Use of mobile devices to plan travel with an AI chatbot worldwide 2023, by country

Share of travelers who used a mobile device to plan or research travel with an AI chatbot worldwide as of October 2023, by country

Global travelers who believe in the importance of green travel 2024

Share of travelers that believe sustainable travel is important worldwide in 2024

Reasons for traveling sustainably worldwide 2024

Factors that inspire eco-friendly travel worldwide as of February 2024

Airbnb revenue worldwide 2017-2023

Revenue of Airbnb worldwide from 2017 to 2023 (in billion U.S. dollars)

Airbnb nights and experiences booked worldwide 2017-2023

Nights and experiences booked with Airbnb from 2017 to 2023 (in millions)

  • Premium Statistic Travel and tourism revenue worldwide 2020-2029, by segment
  • Premium Statistic Distribution of sales channels in the travel and tourism market worldwide 2019-2029
  • Premium Statistic Inbound tourism visitor growth worldwide 2020-2025, by region
  • Premium Statistic Outbound tourism visitor growth worldwide 2020-2025, by region

Travel and tourism revenue worldwide 2020-2029, by segment

Revenue of the travel and tourism market worldwide from 2020 to 2029, by segment (in billion U.S. dollars)

Distribution of sales channels in the travel and tourism market worldwide 2019-2029

Revenue share of sales channels of the travel and tourism market worldwide from 2019 to 2029

Inbound tourism visitor growth worldwide 2020-2025, by region

Inbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

Outbound tourism visitor growth worldwide 2020-2025, by region

Outbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

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The future of tourism: Bridging the labor gap, enhancing customer experience

As travel resumes and builds momentum, it’s becoming clear that tourism is resilient—there is an enduring desire to travel. Against all odds, international tourism rebounded in 2022: visitor numbers to Europe and the Middle East climbed to around 80 percent of 2019 levels, and the Americas recovered about 65 percent of prepandemic visitors 1 “Tourism set to return to pre-pandemic levels in some regions in 2023,” United Nations World Tourism Organization (UNWTO), January 17, 2023. —a number made more significant because it was reached without travelers from China, which had the world’s largest outbound travel market before the pandemic. 2 “ Outlook for China tourism 2023: Light at the end of the tunnel ,” McKinsey, May 9, 2023.

Recovery and growth are likely to continue. According to estimates from the World Tourism Organization (UNWTO) for 2023, international tourist arrivals could reach 80 to 95 percent of prepandemic levels depending on the extent of the economic slowdown, travel recovery in Asia–Pacific, and geopolitical tensions, among other factors. 3 “Tourism set to return to pre-pandemic levels in some regions in 2023,” United Nations World Tourism Organization (UNWTO), January 17, 2023. Similarly, the World Travel & Tourism Council (WTTC) forecasts that by the end of 2023, nearly half of the 185 countries in which the organization conducts research will have either recovered to prepandemic levels or be within 95 percent of full recovery. 4 “Global travel and tourism catapults into 2023 says WTTC,” World Travel & Tourism Council (WTTC), April 26, 2023.

Longer-term forecasts also point to optimism for the decade ahead. Travel and tourism GDP is predicted to grow, on average, at 5.8 percent a year between 2022 and 2032, outpacing the growth of the overall economy at an expected 2.7 percent a year. 5 Travel & Tourism economic impact 2022 , WTTC, August 2022.

So, is it all systems go for travel and tourism? Not really. The industry continues to face a prolonged and widespread labor shortage. After losing 62 million travel and tourism jobs in 2020, labor supply and demand remain out of balance. 6 “WTTC research reveals Travel & Tourism’s slow recovery is hitting jobs and growth worldwide,” World Travel & Tourism Council, October 6, 2021. Today, in the European Union, 11 percent of tourism jobs are likely to go unfilled; in the United States, that figure is 7 percent. 7 Travel & Tourism economic impact 2022 : Staff shortages, WTTC, August 2022.

There has been an exodus of tourism staff, particularly from customer-facing roles, to other sectors, and there is no sign that the industry will be able to bring all these people back. 8 Travel & Tourism economic impact 2022 : Staff shortages, WTTC, August 2022. Hotels, restaurants, cruises, airports, and airlines face staff shortages that can translate into operational, reputational, and financial difficulties. If unaddressed, these shortages may constrain the industry’s growth trajectory.

The current labor shortage may have its roots in factors related to the nature of work in the industry. Chronic workplace challenges, coupled with the effects of COVID-19, have culminated in an industry struggling to rebuild its workforce. Generally, tourism-related jobs are largely informal, partly due to high seasonality and weak regulation. And conditions such as excessively long working hours, low wages, a high turnover rate, and a lack of social protection tend to be most pronounced in an informal economy. Additionally, shift work, night work, and temporary or part-time employment are common in tourism.

The industry may need to revisit some fundamentals to build a far more sustainable future: either make the industry more attractive to talent (and put conditions in place to retain staff for longer periods) or improve products, services, and processes so that they complement existing staffing needs or solve existing pain points.

One solution could be to build a workforce with the mix of digital and interpersonal skills needed to keep up with travelers’ fast-changing requirements. The industry could make the most of available technology to provide customers with a digitally enhanced experience, resolve staff shortages, and improve working conditions.

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Complementing concierges with chatbots.

The pace of technological change has redefined customer expectations. Technology-driven services are often at customers’ fingertips, with no queues or waiting times. By contrast, the airport and airline disruption widely reported in the press over the summer of 2022 points to customers not receiving this same level of digital innovation when traveling.

Imagine the following travel experience: it’s 2035 and you start your long-awaited honeymoon to a tropical island. A virtual tour operator and a destination travel specialist booked your trip for you; you connected via videoconference to make your plans. Your itinerary was chosen with the support of generative AI , which analyzed your preferences, recommended personalized travel packages, and made real-time adjustments based on your feedback.

Before leaving home, you check in online and QR code your luggage. You travel to the airport by self-driving cab. After dropping off your luggage at the self-service counter, you pass through security and the biometric check. You access the premier lounge with the QR code on the airline’s loyalty card and help yourself to a glass of wine and a sandwich. After your flight, a prebooked, self-driving cab takes you to the resort. No need to check in—that was completed online ahead of time (including picking your room and making sure that the hotel’s virtual concierge arranged for red roses and a bottle of champagne to be delivered).

While your luggage is brought to the room by a baggage robot, your personal digital concierge presents the honeymoon itinerary with all the requested bookings. For the romantic dinner on the first night, you order your food via the restaurant app on the table and settle the bill likewise. So far, you’ve had very little human interaction. But at dinner, the sommelier chats with you in person about the wine. The next day, your sightseeing is made easier by the hotel app and digital guide—and you don’t get lost! With the aid of holographic technology, the virtual tour guide brings historical figures to life and takes your sightseeing experience to a whole new level. Then, as arranged, a local citizen meets you and takes you to their home to enjoy a local family dinner. The trip is seamless, there are no holdups or snags.

This scenario features less human interaction than a traditional trip—but it flows smoothly due to the underlying technology. The human interactions that do take place are authentic, meaningful, and add a special touch to the experience. This may be a far-fetched example, but the essence of the scenario is clear: use technology to ease typical travel pain points such as queues, misunderstandings, or misinformation, and elevate the quality of human interaction.

Travel with less human interaction may be considered a disruptive idea, as many travelers rely on and enjoy the human connection, the “service with a smile.” This will always be the case, but perhaps the time is right to think about bringing a digital experience into the mix. The industry may not need to depend exclusively on human beings to serve its customers. Perhaps the future of travel is  physical, but digitally enhanced (and with a smile!).

Digital solutions are on the rise and can help bridge the labor gap

Digital innovation is improving customer experience across multiple industries. Car-sharing apps have overcome service-counter waiting times and endless paperwork that travelers traditionally had to cope with when renting a car. The same applies to time-consuming hotel check-in, check-out, and payment processes that can annoy weary customers. These pain points can be removed. For instance, in China, the Huazhu Hotels Group installed self-check-in kiosks that enable guests to check in or out in under 30 seconds. 9 “Huazhu Group targets lifestyle market opportunities,” ChinaTravelNews, May 27, 2021.

Technology meets hospitality

In 2019, Alibaba opened its FlyZoo Hotel in Huangzhou, described as a “290-room ultra-modern boutique, where technology meets hospitality.” 1 “Chinese e-commerce giant Alibaba has a hotel run almost entirely by robots that can serve food and fetch toiletries—take a look inside,” Business Insider, October 21, 2019; “FlyZoo Hotel: The hotel of the future or just more technology hype?,” Hotel Technology News, March 2019. The hotel was the first of its kind that instead of relying on traditional check-in and key card processes, allowed guests to manage reservations and make payments entirely from a mobile app, to check-in using self-service kiosks, and enter their rooms using facial-recognition technology.

The hotel is run almost entirely by robots that serve food and fetch toiletries and other sundries as needed. Each guest room has a voice-activated smart assistant to help guests with a variety of tasks, from adjusting the temperature, lights, curtains, and the TV to playing music and answering simple questions about the hotel and surroundings.

The hotel was developed by the company’s online travel platform, Fliggy, in tandem with Alibaba’s AI Labs and Alibaba Cloud technology with the goal of “leveraging cutting-edge tech to help transform the hospitality industry, one that keeps the sector current with the digital era we’re living in,” according to the company.

Adoption of some digitally enhanced services was accelerated during the pandemic in the quest for safer, contactless solutions. During the Winter Olympics in Beijing, a restaurant designed to keep physical contact to a minimum used a track system on the ceiling to deliver meals directly from the kitchen to the table. 10 “This Beijing Winter Games restaurant uses ceiling-based tracks,” Trendhunter, January 26, 2022. Customers around the world have become familiar with restaurants using apps to display menus, take orders, and accept payment, as well as hotels using robots to deliver luggage and room service (see sidebar “Technology meets hospitality”). Similarly, theme parks, cinemas, stadiums, and concert halls are deploying digital solutions such as facial recognition to optimize entrance control. Shanghai Disneyland, for example, offers annual pass holders the option to choose facial recognition to facilitate park entry. 11 “Facial recognition park entry,” Shanghai Disney Resort website.

Automation and digitization can also free up staff from attending to repetitive functions that could be handled more efficiently via an app and instead reserve the human touch for roles where staff can add the most value. For instance, technology can help customer-facing staff to provide a more personalized service. By accessing data analytics, frontline staff can have guests’ details and preferences at their fingertips. A trainee can become an experienced concierge in a short time, with the help of technology.

Apps and in-room tech: Unused market potential

According to Skift Research calculations, total revenue generated by guest apps and in-room technology in 2019 was approximately $293 million, including proprietary apps by hotel brands as well as third-party vendors. 1 “Hotel tech benchmark: Guest-facing technology 2022,” Skift Research, November 2022. The relatively low market penetration rate of this kind of tech points to around $2.4 billion in untapped revenue potential (exhibit).

Even though guest-facing technology is available—the kind that can facilitate contactless interactions and offer travelers convenience and personalized service—the industry is only beginning to explore its potential. A report by Skift Research shows that the hotel industry, in particular, has not tapped into tech’s potential. Only 11 percent of hotels and 25 percent of hotel rooms worldwide are supported by a hotel app or use in-room technology, and only 3 percent of hotels offer keyless entry. 12 “Hotel tech benchmark: Guest-facing technology 2022,” Skift Research, November 2022. Of the five types of technology examined (guest apps and in-room tech; virtual concierge; guest messaging and chatbots; digital check-in and kiosks; and keyless entry), all have relatively low market-penetration rates (see sidebar “Apps and in-room tech: Unused market potential”).

While apps, digitization, and new technology may be the answer to offering better customer experience, there is also the possibility that tourism may face competition from technological advances, particularly virtual experiences. Museums, attractions, and historical sites can be made interactive and, in some cases, more lifelike, through AR/VR technology that can enhance the physical travel experience by reconstructing historical places or events.

Up until now, tourism, arguably, was one of a few sectors that could not easily be replaced by tech. It was not possible to replicate the physical experience of traveling to another place. With the emerging metaverse , this might change. Travelers could potentially enjoy an event or experience from their sofa without any logistical snags, and without the commitment to traveling to another country for any length of time. For example, Google offers virtual tours of the Pyramids of Meroë in Sudan via an immersive online experience available in a range of languages. 13 Mariam Khaled Dabboussi, “Step into the Meroë pyramids with Google,” Google, May 17, 2022. And a crypto banking group, The BCB Group, has created a metaverse city that includes representations of some of the most visited destinations in the world, such as the Great Wall of China and the Statue of Liberty. According to BCB, the total cost of flights, transfers, and entry for all these landmarks would come to $7,600—while a virtual trip would cost just over $2. 14 “What impact can the Metaverse have on the travel industry?,” Middle East Economy, July 29, 2022.

The metaverse holds potential for business travel, too—the meeting, incentives, conferences, and exhibitions (MICE) sector in particular. Participants could take part in activities in the same immersive space while connecting from anywhere, dramatically reducing travel, venue, catering, and other costs. 15 “ Tourism in the metaverse: Can travel go virtual? ,” McKinsey, May 4, 2023.

The allure and convenience of such digital experiences make offering seamless, customer-centric travel and tourism in the real world all the more pressing.

Hotel service bell on a table white glass and simulation hotel background. Concept hotel, travel, room - stock photo

Three innovations to solve hotel staffing shortages

Is the future contactless.

Given the advances in technology, and the many digital innovations and applications that already exist, there is potential for businesses across the travel and tourism spectrum to cope with labor shortages while improving customer experience. Process automation and digitization can also add to process efficiency. Taken together, a combination of outsourcing, remote work, and digital solutions can help to retain existing staff and reduce dependency on roles that employers are struggling to fill (exhibit).

Depending on the customer service approach and direct contact need, we estimate that the travel and tourism industry would be able to cope with a structural labor shortage of around 10 to 15 percent in the long run by operating more flexibly and increasing digital and automated efficiency—while offering the remaining staff an improved total work package.

Outsourcing and remote work could also help resolve the labor shortage

While COVID-19 pushed organizations in a wide variety of sectors to embrace remote work, there are many hospitality roles that rely on direct physical services that cannot be performed remotely, such as laundry, cleaning, maintenance, and facility management. If faced with staff shortages, these roles could be outsourced to third-party professional service providers, and existing staff could be reskilled to take up new positions.

In McKinsey’s experience, the total service cost of this type of work in a typical hotel can make up 10 percent of total operating costs. Most often, these roles are not guest facing. A professional and digital-based solution might become an integrated part of a third-party service for hotels looking to outsource this type of work.

One of the lessons learned in the aftermath of COVID-19 is that many tourism employees moved to similar positions in other sectors because they were disillusioned by working conditions in the industry . Specialist multisector companies have been able to shuffle their staff away from tourism to other sectors that offer steady employment or more regular working hours compared with the long hours and seasonal nature of work in tourism.

The remaining travel and tourism staff may be looking for more flexibility or the option to work from home. This can be an effective solution for retaining employees. For example, a travel agent with specific destination expertise could work from home or be consulted on an needs basis.

In instances where remote work or outsourcing is not viable, there are other solutions that the hospitality industry can explore to improve operational effectiveness as well as employee satisfaction. A more agile staffing model  can better match available labor with peaks and troughs in daily, or even hourly, demand. This could involve combining similar roles or cross-training staff so that they can switch roles. Redesigned roles could potentially improve employee satisfaction by empowering staff to explore new career paths within the hotel’s operations. Combined roles build skills across disciplines—for example, supporting a housekeeper to train and become proficient in other maintenance areas, or a front-desk associate to build managerial skills.

Where management or ownership is shared across properties, roles could be staffed to cover a network of sites, rather than individual hotels. By applying a combination of these approaches, hotels could reduce the number of staff hours needed to keep operations running at the same standard. 16 “ Three innovations to solve hotel staffing shortages ,” McKinsey, April 3, 2023.

Taken together, operational adjustments combined with greater use of technology could provide the tourism industry with a way of overcoming staffing challenges and giving customers the seamless digitally enhanced experiences they expect in other aspects of daily life.

In an industry facing a labor shortage, there are opportunities for tech innovations that can help travel and tourism businesses do more with less, while ensuring that remaining staff are engaged and motivated to stay in the industry. For travelers, this could mean fewer friendly faces, but more meaningful experiences and interactions.

Urs Binggeli is a senior expert in McKinsey’s Zurich office, Zi Chen is a capabilities and insights specialist in the Shanghai office, Steffen Köpke is a capabilities and insights expert in the Düsseldorf office, and Jackey Yu is a partner in the Hong Kong office.

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Why Is Tourism Important? Everything You Need To Know

By: Author Mitch Glass

Posted on Last updated: March 22, 2023

Without seeing any facts or statistics, most everyone agrees that tourism is important for one reason or another. 

But if asked to explain why, you might be at a loss for words. 

So, why is tourism important anyway?

In this guide, we cover the importance of tourism — including all the pros and cons.

Is tourism a good thing? Is it harmful?

Let’s take a look.

Table of Contents

Why is tourism important?

What are the positive effects of tourism, the economic impact of tourism in developing countries, what are the social benefits of tourism, how does tourism improve the quality of life, why is domestic tourism important, what are the positive effects of tourism on culture, how does tourism benefit the environment, what are the negative effects of tourism, why is sustainable tourism important, the importance of tourism: is tourism good or bad.

Tourism is important to local economies around the world and the people living in them. 

In 2019, the tourism industry was worth more than 1.1 trillion dollars in the U.S. alone. Over 15.8 million jobs rely on it. In many other countries, including the Maldives, Aruba, and Seychelles, tourism accounts for over 40% of GDP.

Tourism provides jobs and generates income. A lot of the money tourists spend — especially when spent with local businesses — benefits communities across the globe. 

In some developing countries, tourism is a financial lifeline.

But tourism isn’t just about money. It’s also important to people’s well-being.

Tourists benefit from traveling too (for more than just a bit of sun). Exploring the world provides a break from the repetition of everyday life — it can make you happier, healthier, and more productive. It also promotes biodiversity and allows people to fall in love with other cultures and ways of living.

Getting face painted before exploring Kanba caves near Semuc Champey by candlelight

First and foremost — people love to travel. 

Humans are curious creatures by nature. We’re always looking for new places to explore. Tourism provides an escape and a way of experiencing the world. Some people see tourism and travel as a hobby , but others actually consider it a lifestyle.

It creates millions of jobs and boosts the global economy — especially in popular countries. Before COVID-19, there were 4.5 million tourism jobs in Thailand. Since the pandemic ground travel to a halt, a whopping 1.45 million of those jobs have been lost. 

So, in some senses, tourism is vital.

Travel also spreads cultural understanding, acceptance, and education. 

When people visit places like Hiroshima Peace Memorial Park, the 9/11 Memorial, or the Holocaust Museum in Berlin, they develop more empathy for those who suffered history’s atrocities than they would from simply reading about it online.

9/11 memorial

Plus, research concludes that people who travel are 7% happier than those who don’t. 

A travel hobby allows you to get out of a routine. It allows you to try new things. And when you travel, you don’t have all the day-to-day stresses of work-life hanging over you. In fact, many love tourism so much, they ditch their day jobs and trade them for travel jobs that can earn from anywhere .

Why is tourism so important to the economy?

The economic benefits of tourism are vast. 

To give you a better understanding, here are a few statistics:

  • In China, travel and tourism more than doubled in the last decade, approaching a $1.6 trillion annual spend.
  • In Thailand, tourists spend $62.3 billion annually.
  • Many Caribbean islands including Aruba, St Lucia, Antigua, Barbuda, and the Bahamas rely on tourism for over 50% of their country’s employment
  • The Philippines’ thriving tourism industry employs over 41.2 million Filipinos. 8.3 million tourists visited the Philippines in 2019.

If we eliminated tourism, those countries would lose billions of dollars needed to support their population. There would be higher unemployment and less access to infrastructures like hospitals and schools that governments fund with tourism spending.

Person sitting on boat on El Nido Tour C - Palawan, Philippines

The economic impact is even larger in developing countries. Places like Mexico and Thailand have seen a dramatic increase in unemployment since the pandemic began and the tourism industry fell. 

In Mexico, between February and April 2020 (just after the global lockdowns were introduced), around 70,000 tourism jobs in Quintana Roo disappeared. Behind each of those jobs lost is a family struggling to make ends meet.

From January to November 2020, 60% fewer tourists visited Mexico than in the same period in 2019. If this were to continue, it’d push a staggering 10 million people into extreme poverty.

Thailand is another country fueled by tourism. 

Of the predicted 40 million tourists that were expected to arrive in 2020, just over 6 million were actually welcomed in. Between March and August, Thai borders were shut completely. This halt on international travel left the streets deserted, the beaches empty, and tens of thousands of people out of work.

empty beach

Of course, it’s not all about money. Tourism has many social benefits too, such as improving social inclusion and fostering intercultural understanding. 

The more we experience other ways of life, the less threatened we feel by difference. Travel helps create new relationships between communities which broadens horizons, encourages tolerance, and can even help prevent violence .

tourist playing with kids of Kuna tribe

It affects our mental health too.

Evidence suggests that experiencing different cultures can have mood-boosting effects. Tourism can improve self-esteem, increase awareness of nature, refresh the body, and renew the mind.

Tourism improves the qualify of life for workers of all ages and experience levels. Hospitality is key for tourism and opens doors for people from all walks of life. It can provide jobs to teenagers who just finished school or the older generation who are passionate about helping. 

Many create lifelong careers through tourism by becoming a pilot, a chef, or even running travel blogs that make money . 

Plus, countless local businesses started thanks to tourism — from the dainty store selling handmade soaps in Italy, to the family-owned Indonesian street-food cart, to the tour guide in Peru who loves telling stories about local legends. 

all about tourism

All these businesses rely on humans globetrotting around our little planet.

And the smile that spreads across your face when you get home and unpack that little bar of soap that smells like Limoncello — that will remind you just how much tourism improves the quality of life.

It’s not just about traveling abroad. Domestic tourism is also important. 

As we’ve seen throughout the COVID-19 pandemic, it can be just as exciting to explore your own country as it is to venture to another. 

So, why is tourism important domestically? 

For one thing, it’s another major driver of the economy. It can also create seasonal work like at Christmas Markets in the winter months or fêtes, carnivals, or festivals in summer.

Christmas market

The money spent is recycled back into the country to fund things like schools, hospitals, or other public services.

Plus, domestic tourism is more accessible to many people. When you travel domestically, you don’t have to worry about visas, the stress of flying, or the potential travel restrictions that come with leaving the country.

So, why is tourism important when it comes to culture? 

Well, culture is an evolving thing. Each year is riddled with new historical events. 

By inviting tourists into the country, you’re opening up your heritage to people from all over the world. They then go back home with a better understanding of your country’s history, and your culture grows, spreads, and evolves. 

Think back to the Peruvian tour guide. If he tells one of his legends to a European tourist, then that person tells someone else, and so on. Before you know it, the story is everywhere.

And it’s not just fabled legends that can start through tourism. The first beer was actually brewed in Iran before it slowly spread throughout the world. The birthplace of pizza is Italy, but now there are states in the U.S. with their own version of the cheese-topped classic. 

pizza and beer

Numerous arts, crafts, traditions, and food are developed simply by people exploring one another’s cultures. Cultural interaction and understanding are some of the reasons tourism is important.

Many will tell you that tourism doesn’t benefit the environment at all. However, in some ways, it can be good for our planet. 

People often visit less developed places and bring new ideas and information with them. This can lead to countries adopting more sustainable practices. Sometimes, tourism is not just about traveling, but also helping others where we can.

Tourism is also credited for protecting natural resources and preserving endangered species. By supporting eco-tourism businesses like forest protection schemes, tourists help locals and landowners protect their trees and crops. 

Another example would be the ethical elephant sanctuaries popping up around Thailand. Thanks to tourists who don’t want to support companies who abuse animals, more “ethical” sanctuaries are popping up. 

Without this demand and awareness, positive wouldn’t change as quickly (if at all).

tourist caring for elephant

While tourism has many benefits, it also has negative impacts. We must be mindful not to cause too much environmental pollution or take more than a fair share of a country’s natural resources. 

This also includes economic pollution, like taking jobs or creating income inequality where profits go primarily to foreign investors rather than benefiting the country.

all about tourism

When traveling, respect for the local culture and customs is crucial. A lack of it is often why tourists get a bad reputation. Some travelers think they’re free to do whatever they want when visiting another country, but this can be disrespectful.

Foreigners shouldn’t visit a place to gawk at its inhabitants, steal resources, or carry home a superficial understanding of the country they visited. Instead, they should visit to appreciate differences and learn.

These negative effects of tourism are the reason traveling sustainably is so important.

Tourism has many benefits when done sustainably. It can help an area’s environment, people, and economy. 

But what is “ sustainable tourism ” anyway?

Well, sustainable tourism includes a few key elements:

  • Minimizing negative environmental impacts (such as pollution) 
  • Respecting cultural heritage sites
  • Protecting natural habitats

Sustainable tourism helps communities protect their resources and land. It reduces the environmental impact and prevents illegal activities like poaching or smuggling wildlife or endangered species.

To travel sustainably, it’s also important to respect the cultural preservation sites and local traditions. That means not climbing the Egyptian pyramids, taking off your shoes before entering a Thai temple, and not stealing a coin from Rome’s Trevi fountain as your souvenir. 

pyramids

Sure, one climber or one coin probably won’t make a difference. But millions of tourists visit these places. If people don’t travel sustainably, the attractions will crumble.

Lastly, sustainable tourism means being aware of your energy consumption and carbon footprint. Try to use eco-friendly transport, don’t be wasteful, and bring a reusable water bottle.

A few do’s and dont’s for sustainable travel:

✅ Do try to minimize your carbon footprint as much as possible.  ✅ Do respect local customs that might seem strange or unusual to you ✅ Do consider how tourism impacts sensitive areas, such as scuba diving on fragile coral reefs where carelessness can cause damage.

❌ Don’t litter or damage natural environments. ❌ Don’t buy souvenirs made from endangered wildlife and plants. These are BAD examples of souvenirs . ❌ Don’t leave a trace — Leave a destination in the same condition as you found it (or better).

As you can see, tourism has its flaws. It’s not perfect. 

But the benefits of tourism far outweigh the negative effects, especially as sustainable travel grows in popularity.

Tourism is good — both for travelers exploring new cultures and for locals who can support their families — and if we’re lucky, it’ll rebound soon. 

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What Is Sustainable Tourism and Why Is It Important?

Sustainable management and socioeconomic, cultural, and environmental impacts are the four pillars of sustainable tourism

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What Makes Tourism Sustainable?

The role of tourists, types of sustainable tourism.

Sustainable tourism considers its current and future economic, social, and environmental impacts by addressing the needs of its ecological surroundings and the local communities. This is achieved by protecting natural environments and wildlife when developing and managing tourism activities, providing only authentic experiences for tourists that don’t appropriate or misrepresent local heritage and culture, or creating direct socioeconomic benefits for local communities through training and employment.

As people begin to pay more attention to sustainability and the direct and indirect effects of their actions, travel destinations and organizations are following suit. For example, the New Zealand Tourism Sustainability Commitment is aiming to see every New Zealand tourism business committed to sustainability by 2025, while the island country of Palau has required visitors to sign an eco pledge upon entry since 2017.

Tourism industries are considered successfully sustainable when they can meet the needs of travelers while having a low impact on natural resources and generating long-term employment for locals. By creating positive experiences for local people, travelers, and the industry itself, properly managed sustainable tourism can meet the needs of the present without compromising the future.

What Is Sustainability?

At its core, sustainability focuses on balance — maintaining our environmental, social, and economic benefits without using up the resources that future generations will need to thrive. In the past, sustainability ideals tended to lean towards business, though more modern definitions of sustainability highlight finding ways to avoid depleting natural resources in order to keep an ecological balance and maintain the quality of environmental and human societies.

Since tourism impacts and is impacted by a wide range of different activities and industries, all sectors and stakeholders (tourists, governments, host communities, tourism businesses) need to collaborate on sustainable tourism in order for it to be successful.

The World Tourism Organization (UNWTO) , which is the United Nations agency responsible for the promotion of sustainable tourism, and the Global Sustainable Tourism Council (GSTC) , the global standard for sustainable travel and tourism, have similar opinions on what makes tourism sustainable. By their account, sustainable tourism should make the best use of environmental resources while helping to conserve natural heritage and biodiversity, respect the socio-culture of local host communities, and contribute to intercultural understanding. Economically, it should also ensure viable long-term operations that will provide benefits to all stakeholders, whether that includes stable employment to locals, social services, or contributions to poverty alleviation.

The GSTC has developed a series of criteria to create a common language about sustainable travel and tourism. These criteria are used to distinguish sustainable destinations and organizations, but can also help create sustainable policies for businesses and government agencies. Arranged in four pillars, the global baseline standards include sustainable management, socioeconomic impact, cultural impacts, and environmental impacts.

Travel Tip:

The GSTC is an excellent resource for travelers who want to find sustainably managed destinations and accommodations and learn how to become a more sustainable traveler in general.

Environment 

Protecting natural environments is the bedrock of sustainable tourism. Data released by the World Tourism Organization estimates that tourism-based CO2 emissions are forecast to increase 25% by 2030. In 2016, tourism transport-related emissions contributed to 5% of all man-made emissions, while transport-related emissions from long-haul international travel were expected to grow 45% by 2030.

The environmental ramifications of tourism don’t end with carbon emissions, either. Unsustainably managed tourism can create waste problems, lead to land loss or soil erosion, increase natural habitat loss, and put pressure on endangered species . More often than not, the resources in these places are already scarce, and sadly, the negative effects can contribute to the destruction of the very environment on which the industry depends.

Industries and destinations that want to be sustainable must do their part to conserve resources, reduce pollution, and conserve biodiversity and important ecosystems. In order to achieve this, proper resource management and management of waste and emissions is important. In Bali, for example, tourism consumes 65% of local water resources, while in Zanzibar, tourists use 15 times as much water per night as local residents.

Another factor to environmentally focused sustainable tourism comes in the form of purchasing: Does the tour operator, hotel, or restaurant favor locally sourced suppliers and products? How do they manage their food waste and dispose of goods? Something as simple as offering paper straws instead of plastic ones can make a huge dent in an organization’s harmful pollutant footprint.

Recently, there has been an uptick in companies that promote carbon offsetting . The idea behind carbon offsetting is to compensate for generated greenhouse gas emissions by canceling out emissions somewhere else. Much like the idea that reducing or reusing should be considered first before recycling , carbon offsetting shouldn’t be the primary goal. Sustainable tourism industries always work towards reducing emissions first and offset what they can’t.

Properly managed sustainable tourism also has the power to provide alternatives to need-based professions and behaviors like poaching . Often, and especially in underdeveloped countries, residents turn to environmentally harmful practices due to poverty and other social issues. At Periyar Tiger Reserve in India, for example, an unregulated increase in tourists made it more difficult to control poaching in the area. In response, an eco development program aimed at providing employment for locals turned 85 former poachers into reserve gamekeepers. Under supervision of the reserve’s management staff, the group of gamekeepers have developed a series of tourism packages and are now protecting land instead of exploiting it. They’ve found that jobs in responsible wildlife tourism are more rewarding and lucrative than illegal work.

Flying nonstop and spending more time in a single destination can help save CO2, since planes use more fuel the more times they take off.

Local Culture and Residents

One of the most important and overlooked aspects of sustainable tourism is contributing to protecting, preserving, and enhancing local sites and traditions. These include areas of historical, archaeological, or cultural significance, but also "intangible heritage," such as ceremonial dance or traditional art techniques.

In cases where a site is being used as a tourist attraction, it is important that the tourism doesn’t impede access to local residents. For example, some tourist organizations create local programs that offer residents the chance to visit tourism sites with cultural value in their own countries. A program called “Children in the Wilderness” run by Wilderness Safaris educates children in rural Africa about the importance of wildlife conservation and valuable leadership development tools. Vacations booked through travel site Responsible Travel contribute to the company’s “Trip for a Trip” program, which organizes day trips for disadvantaged youth who live near popular tourist destinations but have never had the opportunity to visit.

Sustainable tourism bodies work alongside communities to incorporate various local cultural expressions as part of a traveler’s experiences and ensure that they are appropriately represented. They collaborate with locals and seek their input on culturally appropriate interpretation of sites, and train guides to give visitors a valuable (and correct) impression of the site. The key is to inspire travelers to want to protect the area because they understand its significance.

Bhutan, a small landlocked country in South Asia, has enforced a system of all-inclusive tax for international visitors since 1997 ($200 per day in the off season and $250 per day in the high season). This way, the government is able to restrict the tourism market to local entrepreneurs exclusively and restrict tourism to specific regions, ensuring that the country’s most precious natural resources won’t be exploited.

Incorporating volunteer work into your vacation is an amazing way to learn more about the local culture and help contribute to your host community at the same time. You can also book a trip that is focused primarily on volunteer work through a locally run charity or non profit (just be sure that the job isn’t taking employment opportunities away from residents).

It's not difficult to make a business case for sustainable tourism, especially if one looks at a destination as a product. Think of protecting a destination, cultural landmark, or ecosystem as an investment. By keeping the environment healthy and the locals happy, sustainable tourism will maximize the efficiency of business resources. This is especially true in places where locals are more likely to voice their concerns if they feel like the industry is treating visitors better than residents.

Not only does reducing reliance on natural resources help save money in the long run, studies have shown that modern travelers are likely to participate in environmentally friendly tourism. In 2019, Booking.com found that 73% of travelers preferred an eco-sustainable hotel over a traditional one and 72% of travelers believed that people need to make sustainable travel choices for the sake of future generations.

Always be mindful of where your souvenirs are coming from and whether or not the money is going directly towards the local economy. For example, opt for handcrafted souvenirs made by local artisans.

Growth in the travel and tourism sectors alone has outpaced the overall global economy growth for nine years in a row. Prior to the pandemic, travel and tourism accounted for an $9.6 trillion contribution to the global GDP and 333 million jobs (or one in four new jobs around the world).

Sustainable travel dollars help support employees, who in turn pay taxes that contribute to their local economy. If those employees are not paid a fair wage or aren’t treated fairly, the traveler is unknowingly supporting damaging or unsustainable practices that do nothing to contribute to the future of the community. Similarly, if a hotel doesn’t take into account its ecological footprint, it may be building infrastructure on animal nesting grounds or contributing to excessive pollution. The same goes for attractions, since sustainably managed spots (like nature preserves) often put profits towards conservation and research.

Costa Rica was able to turn a severe deforestation crisis in the 1980s into a diversified tourism-based economy by designating 25.56% of land protected as either a national park, wildlife refuge, or reserve.

While traveling, think of how you would want your home country or home town to be treated by visitors.

Are You a Sustainable Traveler?

Sustainable travelers understand that their actions create an ecological and social footprint on the places they visit. Be mindful of the destinations , accommodations, and activities you choose, and choose destinations that are closer to home or extend your length of stay to save resources. Consider switching to more environmentally friendly modes of transportation such as bicycles, trains, or walking while on vacation. Look into supporting locally run tour operations or local family-owned businesses rather than large international chains. Don’t engage in activities that harm wildlife, such as elephant riding or tiger petting , and opt instead for a wildlife sanctuary (or better yet, attend a beach clean up or plan an hour or two of some volunteer work that interests you). Leave natural areas as you found them by taking out what you carry in, not littering, and respecting the local residents and their traditions.

Most of us travel to experience the world. New cultures, new traditions, new sights and smells and tastes are what makes traveling so rewarding. It is our responsibility as travelers to ensure that these destinations are protected not only for the sake of the communities who rely upon them, but for a future generation of travelers.

Sustainable tourism has many different layers, most of which oppose the more traditional forms of mass tourism that are more likely to lead to environmental damage, loss of culture, pollution, negative economic impacts, and overtourism.

Ecotourism highlights responsible travel to natural areas that focus on environmental conservation. A sustainable tourism body supports and contributes to biodiversity conservation by managing its own property responsibly and respecting or enhancing nearby natural protected areas (or areas of high biological value). Most of the time, this looks like a financial compensation to conservation management, but it can also include making sure that tours, attractions, and infrastructure don’t disturb natural ecosystems.

On the same page, wildlife interactions with free roaming wildlife should be non-invasive and managed responsibly to avoid negative impacts to the animals. As a traveler, prioritize visits to accredited rescue and rehabilitation centers that focus on treating, rehoming, or releasing animals back into the wild, such as the Jaguar Rescue Center in Costa Rica.

Soft Tourism

Soft tourism may highlight local experiences, local languages, or encourage longer time spent in individual areas. This is opposed to hard tourism featuring short duration of visits, travel without respecting culture, taking lots of selfies , and generally feeling a sense of superiority as a tourist.

Many World Heritage Sites, for example, pay special attention to protection, preservation, and sustainability by promoting soft tourism. Peru’s famed Machu Picchu was previously known as one of the world’s worst victims of overtourism , or a place of interest that has experienced negative effects (such as traffic or litter) from excessive numbers of tourists. The attraction has taken steps to control damages in recent years, requiring hikers to hire local guides on the Inca Trail, specifying dates and time on visitor tickets to negate overcrowding, and banning all single use plastics from the site.

Traveling during a destination’s shoulder season , the period between the peak and low seasons, typically combines good weather and low prices without the large crowds. This allows better opportunities to immerse yourself in a new place without contributing to overtourism, but also provides the local economy with income during a normally slow season.

Rural Tourism

Rural tourism applies to tourism that takes place in non-urbanized areas such as national parks, forests, nature reserves, and mountain areas. This can mean anything from camping and glamping to hiking and WOOFing. Rural tourism is a great way to practice sustainable tourism, since it usually requires less use of natural resources.

Community Tourism

Community-based tourism involves tourism where local residents invite travelers to visit their own communities. It sometimes includes overnight stays and often takes place in rural or underdeveloped countries. This type of tourism fosters connection and enables tourists to gain an in-depth knowledge of local habitats, wildlife, and traditional cultures — all while providing direct economic benefits to the host communities. Ecuador is a world leader in community tourism, offering unique accommodation options like the Sani Lodge run by the local Kichwa indigenous community, which offers responsible cultural experiences in the Ecuadorian Amazon rainforest.

" Transport-related CO 2  Emissions of the Tourism Sector – Modelling Results ." World Tourism Organization and International Transport Forum , 2019, doi:10.18111/9789284416660

" 45 Arrivals Every Second ." The World Counts.

Becken, Susanne. " Water Equity- Contrasting Tourism Water Use With That of the Local Community ." Water Resources and Industry , vol. 7-8, 2014, pp. 9-22, doi:10.1016/j.wri.2014.09.002

Kutty, Govindan M., and T.K. Raghavan Nair. " Periyar Tiger Reserve: Poachers Turned Gamekeepers ." Food and Agriculture Organization.

" GSTC Destination Criteria ." Global Sustainable Tourism Council.

Rinzin, Chhewang, et al. " Ecotourism as a Mechanism for Sustainable Development: the Case of Bhutan ." Environmental Sciences , vol. 4, no. 2, 2007, pp. 109-125, doi:10.1080/15693430701365420

" Booking.com Reveals Key Findings From Its 2019 Sustainable Travel Report ." Booking.com.

" Economic Impact Reports ." World Travel and Tourism Council .

  • Costa Rica’s Keys to Success as a Sustainable Tourism Pioneer
  • How to Be a Sustainable Traveler: 18 Tips
  • Regenerative Travel: What It Is and How It's Outperforming Sustainable Tourism
  • What Is Ecotourism? Definition, Examples, and Pros and Cons
  • What Is Experiential Tourism?
  • What Is Community-Based Tourism? Definition and Popular Destinations
  • 3 More Rules for Sustainable Tourism
  • What Is Overtourism and Why Is It Such a Big Problem?
  • How to Become a Geo-Traveler
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How global tourism can become more sustainable, inclusive and resilient

A sanitary mask lies on the ground at Frankfurt Airport

A sanitary mask lies on the ground at Frankfurt Airport Image:  Reuters/Ralph Orlowski

.chakra .wef-1c7l3mo{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:none;color:inherit;}.chakra .wef-1c7l3mo:hover,.chakra .wef-1c7l3mo[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.chakra .wef-1c7l3mo:focus,.chakra .wef-1c7l3mo[data-focus]{box-shadow:0 0 0 3px rgba(168,203,251,0.5);} Ahmed Al-Khateeb

all about tourism

.chakra .wef-9dduvl{margin-top:16px;margin-bottom:16px;line-height:1.388;font-size:1.25rem;}@media screen and (min-width:56.5rem){.chakra .wef-9dduvl{font-size:1.125rem;}} Explore and monitor how .chakra .wef-15eoq1r{margin-top:16px;margin-bottom:16px;line-height:1.388;font-size:1.25rem;color:#F7DB5E;}@media screen and (min-width:56.5rem){.chakra .wef-15eoq1r{font-size:1.125rem;}} The Great Reset is affecting economies, industries and global issues

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.chakra .wef-1nk5u5d{margin-top:16px;margin-bottom:16px;line-height:1.388;color:#2846F8;font-size:1.25rem;}@media screen and (min-width:56.5rem){.chakra .wef-1nk5u5d{font-size:1.125rem;}} Get involved with our crowdsourced digital platform to deliver impact at scale

Stay up to date:, the great reset.

  • Tourism rose to the forefront of the global agenda in 2020, due to the devastating impact of COVID-19
  • Recovery will be driven by technology and innovation – specifically seamless travel solutions, but it will be long, uneven and slow
  • Success hinges on international coordination and collaboration across the public and private sectors

Tourism was one of the sectors hit hardest by the global pandemic. 2020 was the worst year on record for international travel due to the global pandemic, with countries taking decisive action to protect their citizens, closing borders and halting international travel.

The result was a 74% decline in international visitor arrivals, equivalent to over $1 trillion revenue losses , and an estimated 62 million fewer jobs . The impact on international air travel has been even more severe with a 90% drop on 2019 , resulting in a potential $1.8 trillion loss. And while the economic impact is dire in itself, nearly 2.9 million lives have been lost in the pandemic.

The path to recovery will be long and slow

Countries now face the challenge of reopening borders to resume travel and commerce, while protecting their populations’ health. At its peak, the World Tourism Organization (UNWTO) reported in April 2020 that every country on earth had implemented some travel restriction , signalling the magnitude of the operation to restart travel.

Have you read?

Tourism industry experts fear long road to recovery, how we can prioritize sustainability in rebuilding tourism, covid-19 could set the global tourism industry back 20 years.

Consequently, the path to recovery will be long and slow. The resurgence of cases following the discovery of new variants towards the end of last year delivered another disappointing blow to the travel industry. Any pickup over the summer months was quashed following a second wave of lockdowns and border closures . Coupled with mixed progress in the roll-out of vaccination programs, I predict that we will not see a significant rebound in international travel until the middle of this year at best.

Others echo my fears. The International Air Transport Association (IATA) forecasts a 50.4% improvement on 2020 air travel demand, which would bring the industry to 50.6% of 2019 levels . However, a more pessimistic outlook based on the persistence of travel restrictions suggests that demand may only pick up by 13% this year, leaving the industry at 38% of 2019 levels. McKinsey & Company similarly predict that tourism expenditure may not return to pre-COVID-19 levels until 2024 .

How to enhance sustainability, inclusivity and resilience

Given its economic might – employing 330 million people, contributing 10% to global GDP before the pandemic, and predicted to create 100 million new jobs – restoring the travel and tourism sector to a position of strength is the utmost priority.

The Great Reset provides an opportunity to rethink how tourism is delivered and to enhance sustainability, inclusivity and resilience. We must also address the challenges – from climate change and “ overtourism ” to capacity constraints – that we faced before the pandemic, while embracing traveller preferences, as we rebuild.

A 2018 study found that global tourism accounted for 8% of global greenhouse gas emissions from 2009 to 2013 ; four times higher than previous estimates. Even more worryingly, this puts progress towards the Paris Agreement at risk – recovery efforts must centre around environmental sustainability.

Furthermore, according to a study on managing overcrowding, the top 20 most popular global destinations were predicted to add more international arrivals than the rest of the world combined by 2020 . While COVID-19 will have disrupted this trend, it is well known that consumers want to travel again, and we must address the issues associated with overcrowding, especially in nascent destinations, like Saudi Arabia.

The Great Reset is a chance to make sure that as we rebuild, we do it better.

There is no consensus about when the tourist industry will recover from the pandemic

Seamless solutions lie at the heart of travel recovery

Tourism has the potential to be an engine of economic recovery provided we work collaboratively to adopt a common approach to a safe and secure reopening process – and conversations on this are already underway.

Through the G20, which Saudi Arabia hosted in 2020, our discussions focused on how to leverage technology and innovation in response to the crisis, as well as how to restore traveller confidence and improve the passenger experience in the future .

At the global level, across the public and private sectors, the World Economic Forum is working with the Commons Project on the CommonPass framework , which will allow individuals to access lab results and vaccination records, and consent to having that information used to validate their COVID status. IATA is trialling the Travel Pass with airlines and governments , which seeks to be a global and standardized solution to validate and authenticate all country regulations regarding COVID-19 travel requirements.

The provision of solutions that minimize person-to-person contact responds to consumer wants, with IATA finding that 85% of travellers would feel safer with touchless processing . Furthermore, 44% said they would share personal data to enable this, up from 30% months prior , showing a growing trend for contactless travel processes.

Such solutions will be critical in coordinating the opening of international borders in a way that is safe, seamless and secure, while giving tourists the confidence to travel again.

Collaboration at the international level is critical

The availability of vaccines will make this easier, and we have commenced our vaccination programme in Saudi Arabia . But we need to ensure processes and protocols are aligned globally, and that we support countries with limited access to vaccinations to eliminate the threat of another resurgence. It is only when businesses and travellers have confidence in the systems that the sector will flourish again.

In an era of unprecedented data and ubiquitous intelligence, it is essential that organizations reimagine how they manage personal data and digital identities. By empowering individuals and offering them ways to control their own data, user-centric digital identities enable trusted physical and digital interactions – from government services or e-payments to health credentials, safe mobility or employment.

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The World Economic Forum curates the Platform for Good Digital Identity to advance global digital identity activities that are collaborative and put the user interest at the center.

The Forum convenes public-private digital identity collaborations from travel, health, financial services in a global action and learning network – to understand common challenges and capture solutions useful to support current and future coalitions. Additionally, industry-specific models such as Known Traveller Digital Identity or decentralized identity models show that digital identity solutions respecting the individual are possible.

The approach taken by Saudi Arabia and its partners to establish consensus and build collaborative relationships internationally and between the public and private sectors, should serve as a model to be replicated so that we can maximize the tourism sector’s contribution to the global economic recovery, while ensuring that it becomes a driver of prosperity and social progress again.

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The views expressed in this article are those of the author alone and not the World Economic Forum.

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Tourism Teacher

50 fascinating facts about the travel and tourism industry

The travel and tourism industry is one of the biggest in the world with a wide variety of weird, wonderful and shocking facts. Today I’m going to give you a glimpse of some of the most fascinating facts about the travel and tourism industry, perfect for travel enthusiasts and lovers, as well as students and teachers!

Pilots and co-pilots won’t eat the same meal before a flight

The shortest commercial flight is less than two minutes long, in the past 60 seconds that you’ve been reading this article, over 2000 people have arrived in a foreign country, 56 pieces of luggage have been lost, and a quarter of a million dollars has been spent by americans abroad, the smoke trailing out of the aeroplane is actually water vapour, the boeing 747 can hold enough fuel to power a car around the planet 4 times, the high amount of pressure contained within a cabin prevents you from opening an aeroplane door mid-flight, fancy a 19 hour direct flight this was the longest flight in the world and it flew from new york to sydney, australia, flying as little as one mile in a plane can produce 53 pounds of carbon dioxide, jet lag feels worse when travelling from west to east, there are over 60,000 people in the air over the us at any given point, flying alters your sense of taste and smell, a single boeing 777 delivers double the horsepower of the titanic, during a 10 hour flight you could lose more than 2 litres of water, thomas cook were the world’s oldest tour operator, there are a number of eccentric airbnb options available, such as sleeping in a plane in france or a seashell in mexico, one of the most expensive hotels in the world is the empathy suite sky villa at the palms casino resort in vegas, las vegas has the highest number of hotel rooms in the world, phone chargers are the most common item left in hotel rooms, the tourism industry is the largest global industry by employment, china is experiencing a rapid growth in medical tourism, there are many different types of tourism that you may be unaware of, such as ‘slum’ tourism and ‘flash packing’, tourists are becoming less interested in conventional package holidays, with dynamic packages and special interest tourism on the rise, looking for new pearly-whites dental tourism has also seen a rapid growth in recent years, the proliferation of technology has resulted in a rise in smart tourism, some destinations are forced to limit tourist numbers due to overtourism, this is called controlled tourism, -> you’re half way there continue reading for even more fascinating facts about the travel and tourism industry, saudi arabia has no rivers, the maglev bullet train in japan is the fastest in the world, pluto can fit in russia, france is the most popular tourist destination, vatican is the smallest country in the world, canada has over 2 million lakes, the entirety of china operates on beijing time, france covers more time zones than any other country, feeding pigeons in san francisco is illegal, spanish is ranked as the happiest language in the world, the united states is the only developed country to not have a single paid holiday or vacation day, las vegas consumes around 60,000 pounds of shrimp, daily, dogs are banned from antarctica, every penny collected in rome’s trevi fountain is donated to a number of charities, the size of the eiffel tower changes during the summer, sticky rice was used in the construction of the great wall of china, italy is home to a free wine fountain, there is a typo on the famous liberty bell in philadelphia, pennsylvania, the biggest cruise ship in the world is the ‘wonder of the seas’, some of the most unusual attractions include the temple of rats and the island of the dolls, money spent on travel makes you happier than money spent on material goods, holidaying is good for your heart, travel increases your creativity, you’ll never see a disney bin being emptied, facts about travel and tourism- further reading, facts about the travel and tourism industry- aviation.

Fasten your seatbelts for some great facts about the travel and tourism aviation industry. Prepare for take-off!

Facts about the travel and tourism industry

In most cases, both the pilot and co-pilot will not eat the same meal before flying the aircraft. This is because they want to reduce the risk of both pilots contracting food poisoning from eating the same food.

Believe it or not, you can actually get on a flight that lasts less than two minutes! Located in Orkney, Scotland, this flight runs between the islands of Westray and Papa Westray. With a record time of just 47 seconds, why walk when you can take a plane?

This is one of my favourite facts about the travel and tourism industry, showcasing just how fast-paced this industry really is. I wonder how high these figures will be by the time you reach fact number 50?

Ever wondered how pilots use their aircraft to make those shapes in the sky using smoke? Well this is actually water vapour formed as a result of chemicals, hydrocarbon and oxygen, combining to produce water and some carbon dioxide.

Although this fuel doesn’t last as long in the Boeing 747 , it would however be enough to fuel your road trips for the next year or so. This aircraft has a total of 8 fuel tanks and a combined capacity of 57,164 gallons of fuel. I know I wouldn’t want to be the one paying that fuel bill.

One of the facts about the travel and tourism industry you might not know is, despite popular belief and conventional representations in the film industry, you can’t actually open an aeroplane door during a flight due to the high amount of pressure contained in the cabin. The cabin pressure is so high due to the altitude of the aircraft and thin air outside.

So yes, this does mean that most of those scenes you saw in films were technically inaccurate!

This test flight on a Qantas Boeing 787-9 Dreamliner aircraft, flew an incredible 16,200 kilometres without stopping. The total flight time was 19 hours and 16 minutes, with maximum fuel, minimum cargo and a small number of passengers. This flight was research based and used to assess passenger and cabin crew health and wellness on an ‘ultra-long-haul flight’.

Facts about the travel and tourism industry

This is one of the more serious facts about travel and tourism. As fun and exciting as flying is, it unfortunately has some negative impacts on the environment.

Aircrafts produce a huge amount of carbon dioxide and greenhouse gas emissions which are harmful towards our planet. Not all of the facts about the travel and tourism industry are positive, and I would always encourage you to consider researching more sustainable transport options when planning your next trip.

Another one of the great facts about the travel and tourism industry would be the difference in jet lag when travelling either west or east. This is because our bodies find it easier to cope with staying up later than waking up earlier than usual. As the saying goes, “west is best, east is a beast”, you’re less likely to feel jet lagged if you travel from west to east because of the later time zones.

The US is a hugely popular tourist destination with aircrafts flying people in, out and around the US all day everyday. This means that there is, approximately, always over 60,000 people in the air over the US on any given day at any given point.

Have you ever noticed that food taste different when you’re on an aeroplane? Well, this is actually due to the high altitude and lack of humidity reducing your sense of smell, weakening your sense of taste and ability to recognise saltiness and sweetness. If you want to know how the food really tastes, you can attend the Flying Food Festival which takes place in London each year.

The Titanic was able to deliver approximately 46,000 horsepower, unlike today’s Boeing 777 which can now deliver around 110,000 horsepower.

The low humidity and reduced oxygen environment causes your body to lose more water than you usually would on the ground. Next time you’re on an aeroplane maybe opt for a bottle of water instead of a brew!

The travel organisation, Thomas Cook , was initially founded in 1841, with a train journey from Leicester to Loughborough being their first package holiday. Costing 1 shilling and 6 pence, the 22 mile train journey had a total of 500 passengers. Unfortunately, Thomas Cook collapsed in 2019, with thousands of flights cancelled and jobs lost. They do, however, still have a website which allows for customers to “package their own holiday”.

Facts about the travel and tourism industry- Accommodation

Below are a some of the most interesting facts about the travel and tourism industry, that may make you reconsider your accommodation options for your next trip!

Facts about the travel and tourism industry

Now more than ever, you have the option to spice up your choice of accommodation when you travel. These are just some examples of the unconventional Airbnb options now available to stay in, all over the world.

With prices starting at $100,000 per night , this suite is the most expensive in Vegas and one of the most expensive in the world. You might want to start saving for this one!

Vegas is home to approximately 161,593 hotel rooms, with this figure growing by 12,000 in 2020-2022. You’ll have plenty of hotel room options for your next trip to Vegas.

Ever had that sudden moment of realisation after checking out – you’ve left your charger! Well, if so, you aren’t alone. Followed by toiletries and clothing, phone chargers are the number one most common item left in hotel rooms. So next time you’re walking out of your hotel room for the last time, make sure to check that you haven’t forgotten your phone charger.

Facts about the travel and tourism industry- Types of tourism

One of the facts about the travel and tourism industry which you probably didn’t know is that there is over 150 different types of tourism . Lets take a deeper look at some of the most fascinating facts about the travel and tourism industry that relates to the different types of tourism.

Dental tourism

As a whole, the tourism industry ranks as the top industry in the world by employment. In the UK, for example, approximately 1 in 10 people are working within the tourism industry. Whether you’re looking for a fast-paced job working in the sky or a quieter role on the ground, the tourism industry has a wide variety of positions to best suit you. Within these roles are also a diverse range of tourism types, read on to learn more!

Medical tourism refers to an individual(s) travelling to another country for health/ medical care. Studies have shown that China has seen a rapid increase in medical tourism, meaning more Chinese citizens are travelling abroad for some form of medical care. This is for a couple of reasons: Chinese are looking for a higher quality of healthcare; more Chinese can afford to pay the cost of travelling abroad for medical care.

Watch this video to learn more about the rise in medical tourism.

Out of all the different types of tourism out there, I can almost guarantee there are some unconventional types that you will be unaware of. I know I certainly was!

For example, slum tourism is where people choose to visit slums, and/or poverty stricken areas as part of tourism. Akin to this, flash packing is an interesting touristic concept which is essentially back packing without a budget, much like camping and glamping .

facts about the travel and tourism industry

One of the newest facts about the travel and tourism industry is that, in recent years, trends and statistics have clearly shown that tourists are becoming more interested in dynamic package holidays , rather than the original, common package holiday. This is because tourists are becoming more aware of tailored packages and what the world has to offer, but also regular package holidays are no longer fulfilling everyone’s travel desires.

Special tourism , essentially tourism which is tailored to a specific interest, is also on the rise for the same reason.

Dental tourism refers to the process of travelling abroad to undergo some form of dental treatment.

Similarly to the previous facts about the travel and tourism industry, dental tourism has seen a rise in recent years, this is because people are researching to find out that dental treatment is often cheaper than in their country. For example, the cost of dental treatment in Budapest is 50-70% cheaper than in the UK, and approximately 500,000 of Budapests annual visitors are travelling to Hungary solely for some form of dental treatment.

Smart tourism refers to the innovation and proliferation of technology in a particular attraction, destination or tourists themselves. The capabilities of these technologies are increasing rapidly due to technological popularity and its constant innovations. Destinations are becoming smarter and attractions are becoming more appealing to tourists for their incredible technologies.

A great example of smart tourism would be Tui’s robotic humanoid, Pepper . Operating in Tui’s Stockholm office, Pepper is able to understand and reply in multiple languages – Pepper also offers a touchscreen featured to further enhance communication with its users. Incredible!

Controlled tourism, often as a result of overtourism , is the process of restricting tourist numbers in an area which is essentially experiencing too many visitors.

Overtourism is one of the facts about the travel and tourism industry which some people find surprising. However, without controlled tourism there can be negative implications to the environment and locals, making it particularly important for some destinations to limit their tourist numbers. Watch a video on overtourism here for more information.

Facts about the travel and tourism industry- Destinations

Below are some more facts about the travel and tourism industry, but more specifically about the incredible destinations all around the world and the facts about the travel and tourism industry that relate to them.

Religious tourism

India’s trains transport approximately 23 million passengers a day

Believe it or not, but India ‘s trains transport around 23 million passengers every day, that’s around a third of the UK population! Many regular travellers on these trains are not willing to pay for accommodation expenses in big cities, such as Mumbai, and therefore choose to travel to and from work by train everyday.

This has got to be another one of my favourite facts about the travel and tourism industry! Saudi Arabia really has 0 rivers. Due to Saudi Arabia’s constant high temperatures and huge lack of annual rainfall, it is simply too hot for any rivers to exist due to the heat causing the rainfall to evaporate immediately.

With top speeds of 375 miles per hour, the Japanese Maglev bullet train is guaranteed to ensure you get to work on-time! Japan’s high speed railways have also had a total of 0 fatal incidents, labelling it one of the safest existing forms of travel. This bullet train has been labelled as ‘futuristic’, with some tourists visiting Japan to take a look at this super speedy train in-person.

Now this has got to be one of the most unbelievable facts about the travel and tourism industry in this article. Russia is not only the biggest country in the world, but is also big enough to fit the planet Pluto in its borders! NASA have precisely predicted that Pluto can in fact fit into Russia ‘s borders, however, despite popular belief, Pluto is in fact bigger than Russia. But hey, this has still got to be one of the most shocking facts about the travel and tourism industry.

Yearly reports have shown that France continues to be the most popular visitor destination, with visitor numbers as high as 90 million a year! The wide range of diverse visitor attractions are one of the main reasons why France is such a popular destination, with tourists visiting to see popular attractions like the Eiffel Tower.

Measuring at only 0.2 square miles, Vatican City is the smallest country in the world. Nearly 120 times smaller than Manhattan. Nevertheless, approximately 17,000 people visit Vatican City everyday. The Vatican Museums are the most popular attraction and are the main reason why a lot of tourists choose to visit such a small country.

A huge 9% of Canada’s surface are lakes, making Canada the country with the most lakes in the world. As a result of this, Canada is a popular destination to visit for tourists looking for lake holidays, both inbound and domestic. Accessible by road, a lot of Canada’s lakes are used for water sports and are a hotspot for tourists.

Despite the country covering a total of 5 time zones, the whole of China actually operates on one time zone, Beijing. This is another great fact about the travel and tourism industry that I never knew until recently. Following one standard time, UTC+8:00, their daylight saving time hasn’t actually been observed since 1991.

Relative to my previous fact, France is actually the country which covers the most time zones in the world – a total of 12 time zones!

Due to their dependencies and overseas territories, France technically cover the most time zones, despite some territories being really far from the capital, Paris. This means that France even beat the biggest countries in the world , the USA and Russia, who each cover 11 time zones.

Section 486 of the municipal police code prohibits the feeding of pigeons in San Francisco. The state made the decision to make the feeding of any bird or wild animal illegal, this is because of the negative impacts which it has on the birds. By overfeeding the birds they are more likely to become dependent on humans and will lose their natural ability to forage for food. Violators of this law can be fined hundreds of dollars and cited – you’d better keep those bread crumbs to yourself next time you visit San Francisco.

The National Academy of Sciences released a study which suggested that Spanish is actually the happiest language in the world. After the analysis of around 100,000, used most frequently in the top 10 most popular languages in the world, the researchers were able to determine that Spanish used the most positive language. The top 5 happiest languages are as follows: Spanish; Brazilian; Portuguese; English; Indonesian.

In the US, time off is considered less of a right and more of a perk, making it the only developed country without a single paid holiday or vacation day. There is also no federal law which ensures paid family leave, one of the most shocking facts about the travel and tourism industry, particularly to Europeans.

I think it’s safe to say that shrimp is a popular dish in Las Vegas . This also equates to almost half of all the shrimp consumed in the US everyday. Shrimp is served almost everywhere in, restaurants, buffets, food stalls, and even coffee shops. This fact definitely came as a surprise to me and I’m left wondering how much is spent on shrimp in Las Vegas everyday?

Ever since 1994, dogs have been officially banned from Antarctica due to concern that they could spread a disease to the seals. Sled dogs haven’t been allowed in Antarctica since 1994 as a result of fears they would spread the disease, Canine distemper. This is a serious and viral illness which would threaten seals in Antarctica, eventually leading to the banning of dogs.

Facts about the travel and tourism industry- Attractions

Almost there! Below are 7 more fascinating facts about the travel and tourism industry and its awesome attractions.

types of tourist attractions

The Trevi Fountain in Rome is one of their most famous attractions and is a definite tourist hotspot. It’s tradition that visitors toss a coin into the Trevi Fountain but why? Well, there is actually three popular reasons why people do this: to ensure a return trip to Rome ; to find love in Rome; to marry in Rome. However, for your wish to work you must make sure you throw the coin correctly. You should turn your back to the fountain, take the coin in your right hand and toss it over your left shoulder. Make sure to keep an extra coin in your pocket for your next trip to Rome’s Trevi Fountain – and good luck, of course!

As a result of the high temperatures in Paris over the summer, the size of the Eiffel Tower actually increases by 15cm. The 324 metre tall structure expands due to a phenomenon called thermal expansion, the result of material going through extreme changes in temperature. Nevertheless, the Eiffel Tower returns to its original height during the winter, as a result of the cooler temperatures.

The remarkable structure that is the Great Wall of China, having stood strong for over 2,300 years, was actually built on sticky rice! It was used to strengthen the structure as a form of binding material, combined with traditional mortar. The Great Wall of China isn’t the only building which is has been essentially ‘stuck together’ with sticky rice, and some of these structures are even strong enough to withstand earthquakes.

For some of my readers, I can imagine this will be one of the facts about the travel and tourism industry which excites you the most! A small municipality of Ortona, Caldari, is the home to a popular tourist attraction – a free wine fountain! Yes, it’s true, there is genuinely a wine fountain in Italy that is completely free to use, and you can go visit. So, next time you travel to Italy, make sure to book somewhere close to Caldari di Ortona (preferably within walking distance).

Another one of the great facts about the travel and tourism industry would be the misspelling of Pennsylvania on the famous Liberty Bell. It’s true, if you take a close look at the Liberty Bell you will notice that Pennsylvania is actually missing one “n”, and is in fact spelt “Pensylvania” instead.

In 2022, the Wonder of the Seas was listed as the biggest cruise ship in the world. With a gross tonnage of 236,857, this huge cruise ship features 18 decks, can accommodate up to 6,988 guests and has a total of 2,300 crew members. Owned by Royal Caribbean International, this cruise line also owns the second and third largest cruise ships in the world – the Symphony of the Seas and the Harmony of the Seas.

Some of the most interesting facts about the travel and tourism industry involve the most unusual attractions! Now, these are just a couple of the most unusual tourist attractions that I found, however, there are many more which you could explore.

The Temple of Rats, formally named the Karni Mata Temple, is located in India and is simply a temple that is full of rats. The temple is home to approximately 25,000 black rats and some white rats, and you can visit!

Another unusual attraction is the Island of the Dolls in Mexico. Similarly, everything this attraction offers is in the name. The original home of Don Julian Santana Barrera, a lone inhabitant, this attraction hails a tragic background story.

General facts about the travel and tourism industry

Here are my final five facts about the travel and tourism industry, keep reading for a some more great facts!

all about tourism

Research has shown that people are made happier spending their hard earned money on travel, rather than material goods. A psychology professor from Cornell University, Dr. Thomas Gilovich, has studied the subject and determined that people are actually made happier when spending money on experiences, rather than material goods. Travel really does make you happy!

Studies have also shown that taking a vacation can actually lower your risk of a heart disease. Not only does travelling have positive impacts on your physical health, but your mental health too. Travel has also be linked to the reduction of stress and an improved outlook on life. So go ahead, book that holiday, why not?

It doesn’t stop there, travelling has also been proven to promote creativity. Newly discovered research has shown that, as a result of a more positive mindset and outlook on life, travel can increase your creativity. So next time you hit a mental block, make sure to go ahead and book a vacation – the perfect excuse!

This is one of my favourite facts about the travel and tourism industry. Disney Parks are incredibly popular attractions, so how do their bins not overflow mid-day? Well, this is actually because the bins in Disney Parks have a vacuum at the bottom which, every 20 minutes, vacuum’s all of the rubbish through a pipe system at around 60mph. Another great fact about Disney Park bins is that you are never more than 30 feet away from a bin – no littering here!

Congratulations, you’ve reached the end of my ’50 fascinating facts about the travel and tourism industry’. I hope you enjoyed and don’t forget to leave a comment below if you know any facts about travel and tourism that I should include next time.

By the way- if you enjoyed this article outlining these fascinating facts about the travel and tourism industry, why not take a look at some more? I have recommended some below-

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Sustainable tourism

Related sdgs, promote sustained, inclusive and sustainable ....

all about tourism

Description

Publications.

Tourism is one of the world's fastest growing industries and an important source of foreign exchange and employment, while being closely linked to the social, economic, and environmental well-being of many countries, especially developing countries. Maritime or ocean-related tourism, as well as coastal tourism, are for example vital sectors of the economy in small island developing States (SIDS) and coastal least developed countries (LDCs) (see also: The Potential of the Blue Economy report as well as the Community of Ocean Action on sustainable blue economy).

The World Tourism Organization defines sustainable tourism as “tourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities".

Based on General assembly resolution 70/193, 2017 was declared as the  International Year of Sustainable Tourism for Development.

In the 2030 Agenda for Sustainable Development SDG target 8.9, aims to “by 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products”. The importance of sustainable tourism is also highlighted in SDG target 12.b. which aims to “develop and implement tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products”.

Tourism is also identified as one of the tools to “by 2030, increase the economic benefits to Small Island developing States and least developed countries” as comprised in SDG target 14.7.

In the Rio+20 outcome document The Future We want, sustainable tourism is defined by paragraph 130 as a significant contributor “to the three dimensions of sustainable development” thanks to its close linkages to other sectors and its ability to create decent jobs and generate trade opportunities. Therefore, Member States recognize “the need to support sustainable tourism activities and relevant capacity-building that promote environmental awareness, conserve and protect the environment, respect wildlife, flora, biodiversity, ecosystems and cultural diversity, and improve the welfare and livelihoods of local communities by supporting their local economies and the human and natural environment as a whole. ” In paragraph 130, Member States also “call for enhanced support for sustainable tourism activities and relevant capacity-building in developing countries in order to contribute to the achievement of sustainable development”.

In paragraph 131, Member States “encourage the promotion of investment in sustainable tourism, including eco-tourism and cultural tourism, which may include creating small- and medium-sized enterprises and facilitating access to finance, including through microcredit initiatives for the poor, indigenous peoples and local communities in areas with high eco-tourism potential”. In this regard, Member States also “underline the importance of establishing, where necessary, appropriate guidelines and regulations in accordance with national priorities and legislation for promoting and supporting sustainable tourism”.

In 2002, the World Summit on Sustainable Development in Johannesburg called for the promotion of sustainable tourism development, including non-consumptive and eco-tourism, in Chapter IV, paragraph 43 of the Johannesburg Plan of Implementation.

At the Johannesburg Summit, the launch of the “Sustainable Tourism – Eliminating Poverty (ST-EP) initiative was announced. The initiative was inaugurated by the World Tourism Organization, in collaboration with UNCTAD, in order to develop sustainable tourism as a force for poverty alleviation.

The UN Commission on Sustainable Development (CSD) last reviewed the issue of sustainable tourism in 2001, when it was acting as the Preparatory Committee for the Johannesburg Summit.

The importance of sustainable tourism was also mentioned in Agenda 21.

For more information and documents on this topic,  please visit this link

UNWTO Annual Report 2015

2015 was a landmark year for the global community. In September, the 70th Session of the United Nations General Assembly adopted the Sustainable Development Goals (SDGs), a universal agenda for planet and people. Among the 17 SDGs and 169 associated targets, tourism is explicitly featured in Goa...

UNWTO Annual Report 2016

In December 2015, the United Nations General Assembly declared 2017 as the International Year of Sustainable Tourism for Development. This is a unique opportunity to devote a year to activities that promote the transformational power of tourism to help us reach a better future. This important cele...

Emerging Issues for Small Island Developing States

The 2012 UNEP Foresight Process on Emerging Global Environmental Issues primarily identified emerging environmental issues and possible solutions on a global scale and perspective. In 2013, UNEP carried out a similar exercise to identify priority emerging environmental issues that are of concern to ...

Transforming our World: The 2030 Agenda for Sustainable Development

This Agenda is a plan of action for people, planet and prosperity. It also seeks to strengthen universal peace in larger freedom, We recognize that eradicating poverty in all its forms and dimensions, including extreme poverty, is the greatest global challenge and an indispensable requirement for su...

15 Years of the UNWTO World Tourism Network on Child Protection: A Compilation of Good Practices

Although it is widely recognized that tourism is not the cause of child exploitation, it can aggravate the problem when parts of its infrastructure, such as transport networks and accommodation facilities, are exploited by child abusers for nefarious ends. Additionally, many other factors that contr...

Towards Measuring the Economic Value of Wildlife Watching Tourism in Africa

Set against the backdrop of the ongoing poaching crisis driven by a dramatic increase in the illicit trade in wildlife products, this briefing paper intends to support the ongoing efforts of African governments and the broader international community in the fight against poaching. Specifically, this...

Status and Trends of Caribbean Coral Reefs: 1970-2012

Previous Caribbean assessments lumped data together into a single database regardless of geographic location, reef environment, depth, oceanographic conditions, etc. Data from shallow lagoons and back reef environments were combined with data from deep fore-reef environments and atolls. Geographic c...

Natural Resources Forum: Special Issue Tourism

The journal considers papers on all topics relevant to sustainable development. In addition, it dedicates series, issues and special sections to specific themes that are relevant to the current discussions of the United Nations Commission on Sustainable Development (CSD)....

Thailand: Supporting Sustainable Development in Thailand: A Geographic Clusters Approach

Market forces and government policies, including the Tenth National Development Plan (2007-2012), are moving Thailand toward a more geographically specialized economy. There is a growing consensus that Thailand’s comparative and competitive advantages lie in amenity services that have high reliance...

Road Map on Building a Green Economy for Sustainable Development in Carriacou and Petite Martinique, Grenada

This publication is the product of an international study led by the Division for Sustainable Development (DSD) of the United Nations Department of Economic and Social Affairs (UNDESA) in cooperation with the Ministry of Carriacou and Petite Martinique Affairs and the Ministry of Environment, Foreig...

Natural Resources Forum, a United Nations Sustainable Development Journal (NRF)

  Natural Resources Forum, a United Nations Sustainable Development Journal, seeks to address gaps in current knowledge and stimulate relevant policy discussions, leading to the implementation of the sustainable development agenda and the achievement of the Sustainable...

UN Ocean Conference 2025

Our Ocean, Our Future, Our Responsibility “The ocean is fundamental to life on our planet and to our future. The ocean is an important source of the planet’s biodiversity and plays a vital role in the climate system and water cycle. The ocean provides a range of ecosystem services, supplies us with

UN Ocean Conference 2022

The UN Ocean Conference 2022, co-hosted by the Governments of Kenya and Portugal, came at a critical time as the world was strengthening its efforts to mobilize, create and drive solutions to realize the 17 Sustainable Development Goals by 2030.

58th Session of the Commission for Social Development – CSocD58

22nd general assembly of the united nations world tourism organization, world tourism day 2017 official celebration.

This year’s World Tourism Day, held on 27 September, will be focused on Sustainable Tourism – a Tool for Development. Celebrated in line with the 2017 International Year of Sustainable Tourism for Development, the Day will be dedicated to exploring the contribution of tourism to the Sustainable Deve

World Tourism Day 2016 Official Celebration

Accessible Tourism for all is about the creation of environments that can cater for the needs of all of us, whether we are traveling or staying at home. May that be due to a disability, even temporary, families with small children, or the ageing population, at some point in our lives, sooner or late

4th Global Summit on City Tourism

The World Tourism Organisation (UNWTO) and the Regional Council for Tourism of Marrakesh with support of the Government of Morroco are organizing the 4th Global Summit on City Tourism in Marrakesh, Morroco (9-10 December 2015). International experts in city tourism, representatives of city DMOs, of

2nd Euro-Asian Mountain Resorts Conference

The World Tourism Organisation (UNWTO) and Ulsan Metropolitan City with support of the Government of the Republic of Korea are organizing the 2nd Euro-Asian Mountain Resorts Conference, in Ulsan, Republic of Korea (14 - 16 October 2015). Under the title “Paving the Way for a Bright Future for Mounta

21st General Assembly of the United Nations World Tourism Organization

Unwto regional conference enhancing brand africa - fostering tourism development.

Tourism is one of the Africa’s most promising sectors in terms of development, and represents a major opportunity to foster inclusive development, increase the region’s participation in the global economy and generate revenues for investment in other activities, including environmental preservation.

  • January 2017 International Year of Tourism In the context of the universal 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs), the International Year aims to support a change in policies, business practices and consumer behavior towards a more sustainable tourism sector that can contribute to the SDGs.
  • January 2015 Targets 8.9, 12 b,14.7 The 2030 Agenda for Sustainable Development commits Member States, through Sustainable Development Goal Target 8.9 to “devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products”. The importance of sustainable tourism, as a driver for jobs creation and the promotion of local culture and products, is also highlighted in Sustainable Development Goal target 12.b. Tourism is also identified as one of the tools to “increase [by 2030] the economic benefits to Small Island developing States and least developed countries”, through Sustainable Development Goals Target 14.7.
  • January 2012 Future We Want (Para 130-131) Sustainable tourism is defined as a significant contributor “to the three dimensions of sustainable development” thanks to its close linkages to other sectors and its ability to create decent jobs and generate trade opportunities. Therefore, Member States recognize “the need to support sustainable tourism activities and relevant capacity-building that promote environmental awareness, conserve and protect the environment, respect wildlife, flora, biodiversity, ecosystems and cultural diversity, and improve the welfare and livelihoods of local communities” as well as to “encourage the promotion of investment in sustainable tourism, including eco-tourism and cultural tourism, which may include creating small and medium sized enterprises and facilitating access to finance, including through microcredit initiatives for the poor, indigenous peoples and local communities in areas with high eco-tourism potential”.
  • January 2009 Roadmap for Recovery UNWTO announced in March 2009 the elaboration of a Roadmap for Recovery to be finalized by UNWTO’s General Assembly, based on seven action points. The Roadmap includes a set of 15 recommendations based on three interlocking action areas: resilience, stimulus, green economy aimed at supporting the tourism sector and the global economy.
  • January 2008 Global Sustainable Tourism Criteria The Global Sustainable Tourism Criteria represent the minimum requirements any tourism business should observe in order to ensure preservation and respect of the natural and cultural resources and make sure at the same time that tourism potential as tool for poverty alleviation is enforced. The Criteria are 41 and distributed into four different categories: 1) sustainability management, 2) social and economic 3) cultural 4) environmental.
  • January 2003 WTO becomes a UN specialized body By Resolution 453 (XV), the Assembly agreed on the transformation of the WTO into a United Nations specialized body. Such transformation was later ratified by the United Nations General Assembly with the adoption of Resolution A/RES/58/232.
  • January 2003 1st Int. Conf. on Climate Change and Tourism The conference was organized in order to gather tourism authorities, organizations, businesses and scientists to discuss on the impact that climate change can have on the tourist sector. The event took place from 9 till 11 April 2003 in Djerba, Tunisia.
  • January 2002 World Ecotourism Summit Held in May 2002, in Quebec City, Canada, the Summit represented the most important event in the framework of the International Year of Ecosystem. The Summit identified as main themes: ecotourism policy and planning, regulation of ecotourism, product development, marketing and promotion of ecotourism and monitoring costs and benefits of ecotourism.
  • January 1985 Tourism Bill of Rights and Tourist Code At the World Tourism Organization Sixth Assembly held in Sofia in 1985, the Tourism Bill of Rights and Tourist Code were adopted, setting out the rights and duties of tourists and host populations and formulating policies and action for implementation by states and the tourist industry.
  • January 1982 Acapulco Document Adopted in 1982, the Acapulco Document acknowledges the new dimension and role of tourism as a positive instrument towards the improvement of the quality of life for all peoples, as well as a significant force for peace and international understanding. The Acapulco Document also urges Member States to elaborate their policies, plans and programmes on tourism, in accordance with their national priorities and within the framework of the programme of work of the World Tourism Organization.

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Global Conference on Wine Tourism Celebrates Heritage and Innovation

  • All Regions
  • 13 Sep 2024

The importance of preserving heritage while also embracing innovation was highlighted as UN Tourism welcomed experts from all over the world to its Global Conference on Wine Tourism.

The 8 th edition of the Conference marked a milestone for both Armenia and global wine tourism. With over 300 participants from more than 25 countries, the conference emphasized key areas that are essential for advancing the contribution of wine tourism to development and territorial cohesion, highlighting its potential to serve as a catalyst for both cultural preservation, job creation and economic growth.

Welcoming delegates, UN Tourism Secretary-General Zurab Pololikashvili said: “The Global Wine Tourism Conference is the leading event to share stories, customs, and rituals rooted in the history of winemaking. These stories are not just about wine—they are about the people, the land, and the cultures that have nurtured these traditions for generations. We must include these traditions in the wine tourism experience.”

The Global Wine Tourism Conference is the leading event to share stories, customs, and rituals rooted in the history of winemaking

Minister of Economy of the Republic of Armenia, Gevorg Papoyan, made clear the importance of wine tourism to the host country. In Armenia, the growing sector supports jobs and businesses, most notably in rural areas, while also protecting heritage that dates back more than 6,000 years.

Celebrating "Heritage in Every Bottle”.

Discussions highlighted a growing demand for experience-driven tourism, where visitors seek not only wine tastings but to connect with the people and places behind them. Participants analysed how to combine innovation and cultural heritage in sessions focused on storytelling, digitalization, the creation of wine routes, e-commerce and understanding changing consumers’ preferences and Generation Z.

The conference also emphasized the importance of education and training in wine tourism, focusing on the need to empower professionals with practical skills as well as on the collaboration among industry stakeholders as essential for creating a shared vision and maximizing the benefits of wine tourism destinations. Addressing climate change and adopting sustainable practices were key themes, with participants discussing the need for clear guidelines and skills to ensure the long-term viability of wine tourism destinations.

The conference showcased Armenia’s the important development in wine tourism in Armenia. Armenian winemakers showcased their unique wine tourism experiences, rooted in centuries-old traditions such as the 6000-year-old Areni-1 cave, and Armenia’s newest and most modern wineries.

Global Conference on Wine Tourism

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