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Travel Visa Pro Review

Sunday, April 28th

2024 Travel Visa Service Reviews

• Travel Visa Pro
• Mostly offers tourist and business visas
• VIP and Executive Choice concierge service available
• Help available via phone, text, live chat, online form, or in person at one of 50+ USA office locations
• "A+" rated and accredited by the BBB

If you want all of the features of a large agency with the one-on-one service of a boutique travel visa company, Travel Visa Pro is the right place for you. In business for over a decade, this service specializes in making travelers' lives easier with full-service in-person locations and simple online applications, support even on weekends and at night, and the kind of attention you'd expect from a world-class travel visa provider. You can also get passport services here, whether you need one for the first time or you're replacing a passport that's expired or stolen

Won't make you apply for something you don't need

Let's take a look at how Travel Visa Pro did with three countries we used for comparison across providers.

• With respect to Australia , who was requiring applicants to get tourist visas directly through a government website at the time of this evaluation, Travel Visa Pro didn't spell that out. But, in contrast with some rival visa platforms who let us go ahead and apply for... something... TVP said that we would need to reach out to them so that they could research our request, because the requirements weren't updated in their system. We would have liked to see a clear explanation of what was going on with Australian tourist visas, but this approach was good enough for us.
• Brazil was also a special case at the time of this evaluation: it wasn't requiring tourist visas for US passport holders, but those fees were scheduled to be reinstated in a few months. While Travel Visa Pro didn't have anything about the reinstatement date, it correctly indicated that we wouldn't need a visa for tourism of 90 days or less.

Excellent choice for Chinese travel visas

China was the third destination in our comparison, and we were pleased to see that TVP offered several travel visa types (employment, family visit, business, crew, tourist) - because the visa types for other countries here were more limited than some rival services. The information provided for travel to China was the most comprehensive we saw on any visa site, explaining everything from different visa types to document and photo requirements. Travel Visa Pro also gave us lots of options for processing time on our China visa: 16-30 days for a service fee of $499, 11-15 days for $999, and 5-10 days for $1,499. That's a big advantage over many rival services who were only offering 15-30 day processing at the time of this evaluation. We could also opt for concierge service for $199 (VIP) or $499 (Executive Choice): extras with those packages include overnight inbound and outbound delivery, photo printing, and so on. Those services are available as a la carte purchases if you prefer not to pay for a package, but the bundled services will always be a better deal.

Round-the-clock support

We appreciate that Travel Visa Pro makes it easy to get help, too. You can reach out via phone, email, text, or online form 24/7 - or you can even visit one of their in-person locations nationwide. That makes this an excellent choice for anyone who might want a little face-to-face reassurance that their travel visa application will be in good hands.

Travelers love this company

And yes, Travel Visa Pro really does live up to its promises. Everywhere you look, you'll find almost nothing but five-star reviews for this travel visa and passport service. Some of the phrases that jumped out at us include "TVP saved my trip and my sanity" , "reliable and extremely responsive" , and "I wish more companies were this good" . The Better Business Bureau agrees, giving Travel Visa Pro its accreditation and an "A+" rating.

Best for travelers who need extra support or quick processing

Travel Visa Pro comes in as a very close second to our #1 pick in the industry. TVP wasn't quite as clear on why certain countries weren't available for visa applications, and travelers who need visa types beyond tourism or business might not be able to apply here, depending on the destination. But, this company goes above and beyond most rival services with respect to customer service, especially with the ability to reach out to a rep 24/7. If you think you might need a little extra reassurance during your travel visa application process, or if you're in a tight situation time-wise, we strongly recommend that you get in touch with Travel Visa Pro.

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The 9 Best Travel Visa Services

What's the easiest way to get a travel visa.

Online travel visa providers have revolutionized the way individuals apply for visas when planning their international trips. These services offer a wide range of benefits that simplify and expedite the travel visa application process, making it more convenient and accessible than ever before.

One of the most significant advantages of using online travel visa providers is the convenience they offer. Traditionally, getting a travel visa required multiple visits to embassies or consulates, which could be time-consuming and inconvenient. With online travel visa providers, you can complete the entire application process from the comfort of your own homes or office. This eliminates the need for in-person visits and long waiting times, saving you valuable time and effort.

Travel Visa Service FAQ

What is a travel visa, which countries require me to have a visa, how much do travel visas cost, what do i need to apply for a travel visa, do i have to go in person to apply for a travel visa, why should i use a travel visa service, how much do travel visa services cost, how long will it take to get my travel visa approved and my passport back in hand.

Continued from above...

Expert guidance is another valuable benefit provided by online travel visa providers. These services often employ professionals who are well-versed in travel visa regulations and requirements. They can review documents, provide advice, and ensure that applications are accurate and complete. By having experts oversee the process, you can have peace of mind, knowing that your application is being handled by knowledgeable individuals that also help reduce the chances of errors or omissions that could lead to visa rejection.

Another hidden benefit of online visa providers is that they can increase the chances of visa approval. Due to their extensive knowledge and experience with visa regulations, these services understand the specific requirements of destination countries. They can provide valuable insights and advice on gathering the correct supporting documents and preparing applications that comply with the embassy's guidelines. This attention to detail significantly enhances the likelihood of obtaining a travel visa successfully.

Of course, you need to understand what a visa is and why you might need it for an upcoming trip. A travel visa is an official paper that a country's government gives you to let you enter and stay in their country. Common visa types include tourist visas, business visas, student visas, and work visas. Countries have different visa rules, depending on factors like the purpose of your visit, how long you plan to stay, and where you're from.

There are additional services that some online travel visa providers offer, that can enhance your overall travel experience. For instance, some platforms provide visa tracking services, which allow you to monitor the progress of your application. Additionally, some providers offer visa expediting services for urgent travel needs, ensuring that you receive your travel visa within a shorter timeframe.

So, which service should you choose to make it fast and easy to get your next travel visa? There are lots to choose from, and many of them seem pretty similar at first glance. But, if you're trying to narrow down the possibilities a little, here are some factors that might tip the scale towards one or the other:

• Ease of navigation. Getting a travel visa (especially on short notice) can be nerve-wracking. The best services are simple to use from the get-go, showing you exactly which countries require visas and what you can expect from the application process.
• Timeframe. How long does the visa service say it will take to get your application approved and your passport back into your hands? Can you get it expedited if you're supposed to travel in the near future?
• Fees. Governmental fees will be the same no matter where you apply for your visa, but check out how much the service charges to take care of the application for you. Pay close attention to shipping/delivery fees.
• Reputation. What do other travelers say about the travel visa service? Did they get their paperwork done on time? Would these clients use this service again?

If you're traveling to a country that requires a travel visa for entry, you can simplify your life by using one of the top-rated services in our rankings here at Top Consumer Reviews. We've done the work to show you the best of the best - and the worst of the worst - so that you can rest assured that your travel visa paperwork is in good hands. Enjoy your trip!

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Reviews 4.8.

2,485 total

Most relevant

We had problems with another Visa…

We had problems with another Visa company trying to get our Visas for Vietnam. They was slow they missed the deadline as to when our Visas was going to be done. We found Travel Visa Pro and started the process of getting our visas. We was surprised we was able to talk to someone at 1am to get the process started. We choose the 6 day time frame to get our Visas, and they completed the process in 5 days which was a great relief, because we only had 1 week left before we leave on our trip, and without the visas we would of had to change our vacation plans which would of cost us more money. In the future when we go overseas if we need another visa we know Travel Visa Pro is the one we will use, and we would honestly recommend them to our family and friends. Thank You for your professionalism and timely handling of our paperwork. George Bruce

Date of experience : February 26, 2024

Helpful and Timely!

As soon as I made my purchase, Travel Visa Pro contacted me individually to talk about what I needed and when. When I had specific questions (at all hours of the day), they were responsive (especially thanks to their hotline). Really saved my trip!

Date of experience : January 30, 2024

Terrible Follow Through - MAKE SURE TO TRACK YOURSELF!

Terrible follow-up and follow-through. My passport was supposed to ship back to me on 1/17 (2 day shipping) and I didn't get it until 1/29. Thank goodness my European trip was postponed or I wouldn't have had my passport in time.

Date of experience : January 17, 2024

The ONLY place to call if you need a passport in a hurry!

OMG! If you need a passport in a hurry, this is the ONLY place to go. We were less than a month from our trip to Jamaica when the hotel called saying they didn't have my passport number and THAT was when we discovered mine was expired. I was in full panic mode and called three places before I called TVP. The other three NEVER returned my call. Moments after calling TVP, they talked me down from the ledge and told me they could help me. By the end of the call, I had an account number and a list of items I would need to upload to their system for review before they could give me a mailing label. I had problems completing my paperwork and they walked me through fixing it. I got everything sent in and had a new passport in my hands in less than a week TOTAL. I was worried we wouldn't be able to go on our trip and forfeit thousands of dollars for the hotel. TVP saved my marriage! MANY THANKS!

Date of experience : March 11, 2024

I could not recommend Travel Visa Pro enough!

Working with Travel Visa Pro was incredibly simple, fast, and professional. After mailing all of my documents to them, I received my package passports back from the Chinese Embassy in under one week. I could not recommend Travel Visa Pro enough!

Great Experience

The person I worked with held my hand thru the whole process. She was super quick to respond when I left messages or sent emails. Highly recommend this company!!!

Date of experience : March 04, 2024

Vaida Kozys is the best

Vaida Kozys is the best! She went above and beyond to help us secure our Brazil eVISAs in time for our cruise. Please know you have an exemplary employee who should be recognized for her professionalism and work ethics!

Date of experience : January 08, 2024

Phenomenal. From start to finish. They took a somewhat convoluted passport renewal process and provided clear direction on what documents were required, made the appt and got us thru the process quickly. I have nothing but praise for their services, availability and succinct guidance. Excellent customer service.

Date of experience : February 28, 2024

My eperience was very professional

My eperience was very professional. It took longer than expected because of the other government. However, I am thankful for your assistance.

Date of experience : April 03, 2024

Everyone was very helpful

Everyone was very helpful, patient and answered all my questions.

Date of experience : April 09, 2024

Excellent service

Excellent service! We got our Passport in a few days. Explanation of the process could be better, though. But overall, we are happy with the service.

Date of experience : February 22, 2024

Great service; end communication could be better

Requirements were well communicated and speed was efficient; however, I was not told either time (for China visa or Korea visa) when my documents were actually submitted. I specifically requested to be told the return receipt date for the China visa, but again, was not informed. So great service overall but communication could be improved.

Date of experience : February 21, 2024

HELPFUL AND PATIENCE.

Date of experience : April 17, 2024

Sara worked very diligently to get my…

Sara worked very diligently to get my visa from the most difficult embassy I ever used and I’ve travelled all over the world.

Date of experience : March 06, 2024

Helpful and professional attention

I used to live near Chicago where I simply went to the Chinese consulate office to apply for my visa. Living in Orlando means using the Washington DC consulate, but this service, while paying $99 in addition to the visa fee, was worth every extra dollar to avoid the long wait and limited hours of a Chinese consulate office. The attention that Travel Visa Pro gives you in the process is helpful and professional. I was surprised how quick the turnaround was for returning my passport (just over a week!), considering the FedEx 2day shipping (also worth every penny). When I think about the regular headaches I got when using a Chinese consulate office in person, and the extra time, the price of this service is more than worth it! I will use it again. Special thanks to Patricia Villanueva who was super helpful and responsive!

Date of experience : January 12, 2024

I was quite impressed with 3 different…Very Pleased

I was quite impressed with 3 different agents who assisted me in acquiring my Brazilian Visa. They were all professional and very helpful.

Arvin, was very responsive

Arvin, was very responsive and worked hard in getting what should be the hardest Business Visa from Indian consulate.

Date of experience : March 26, 2024

Great Service

Rushing Passports isn't fun. They got me the informaiton and literally called me every 2 hours until I submitted the documentation. They cared about getting my passport turned around quickly.

Date of experience : February 17, 2024

the service provided was truly…

the service provided was truly exceptional. The staff displayed a remarkable level of attentiveness, ensuring that every need was met.I highly recommend this Travel Visa Pro.

Date of experience : February 07, 2024

Got it done!

We had to redo application several times, just because the visa application itself isnt very clear sometimes, but they were very helpful in pointing out what needed fixed to get it done!

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Reviews 4.8.

2,485 total

Most relevant

Exceptional service provided by Miss…

Exceptional service provided by Miss Rita. Guided me through the Chinese visa process with expertise and patience. Whole process carried out with consummate professionalism. Greatly appreciate her efforts and the staff of Travel Visa Pro.

Date of experience : 22 April 2024

Quick and Easy

I needed my passport renewed quickly and Travel Visa made it easy. They were knowledgeable and friendly and extremely helpful.

Date of experience : 18 April 2024

Super fast service

Super fast service. This is why we've been using Travel Visa Pro. I don't like the additional costs and being constantly "upsold" on your services. Thanks!

Date of experience : 16 April 2024

Amazing - I was skeptical, but they got my passport turned around And back to me in three days when I had paid for a two week turn around. Stellar service.

Date of experience : 25 April 2024

I’m giving 4 stars and not 5 because… I…

I’m giving 4 stars and not 5 because I was the one calling no one was following up with me. I didn’t receive any receipt of the money I paid and I still have no receipt of the charges I paid so I don’t know what items I paid for $249 plus another $200 plus another $40 for shipping.

Date of experience : 20 April 2024

Miracle workers, tricky process

Miracle workers with respect to accomplishing the task in a record amount of time. Initial communication about what an "appointment" means and how the process works was not clear, but I think that is because everyone has different needs and technology abilities. Some might need a physical location with someone to help them, pictures, scan documents, etc., others are completely tech savvy and can do it all from home, most probably need something in between like at a Fedex scan/print location.

Excellent service

Great service. Explained the process prior to agreeing the service. Our passports arrived at the promised time frame. Very reasonable cost. Compared to others way much better price.

Date of experience : 19 April 2024

Exceptional!

Very friendly , helpful and outstanding customer service. Glad I found a great company to depend on. Thanks for everything!

Date of experience : 23 April 2024

Swift and Reliable Visa Processing

Travel Visa Pro provided exceptionally fast and efficient service for obtaining my visa. Their quick turnaround and responsive customer support made the process smooth and hassle-free

It was truly a pleasant experience

It was truly a pleasant experience. Kysha was wonderful to work with. Ten Stars‼️‼️‼️

Efficient Service

Very reliable!! Very fast too!! We received our passports in less than a week. I recommend their service.

Everybody was thorough and communicated…

Everybody was thorough and communicated with me regularly. When I asked a question, it was answered quickly.

They saved my trip!

They saved my trip! Just as I was about to I realized that my passport didn’t have 6 months of unexpired time. I utilized the 2 week service and my passport arrived before the two week period. The process was easy and seamless.I will recommend them to everyone who needs last minute passport services.

Date of experience : 05 April 2024

I had just used Travel Visa Pro to apply for visa

I had just used Travel Visa Pro to apply for 4 visas (for all my kids) and I must say: what an easy and FAST experience!!! I highly recommend this company and will definitely always used them in the future! One satisfied customer CA

Date of experience : 11 April 2024

Best service for an expedited passport

Travel Visa Pro helped with expedited passports for myself and my family. They were efficient, communicative, and timely delivered the passports as promised. They took the stress out of the bureaucratic process. I strongly recommend Travel Visa Pro and will definitely work with them again for my travel needs in the future.

Date of experience : 02 April 2024

I contacted Travel Visa Pro few days before my naturalization Oath ceremony …

I contacted Travel Visa Pro few days before my Oath ceremony for naturalization, because I needed my passport to travel asap. I was on their chat line frequently to make sure my steps were right. I chatted first with Grecian. She was extremely competent, she told me that I could start my application using the notice of naturalization pending the original certificate. That saved me precious time. She led me through all required documents one by one, she made me scan them then she gave me her email address to upload them as pdf. She corrected where I had missed some info or the forms were not completely accurate. When Grecian knew she couldn't be around, she directed me to another representative, Annalyn, who was also extremely competent and made sure that I was going to the appointment with the acceptance agency nearest to my location with all necessary information. At the agency all went fast and smoothly, I wasn't there for more than 30 minutes. I then sent back to Annalyn and Grecian evidence of the sealed envelope that I was going to FedEx to their headquarters for confirmation that all was in order. Period. Same day I went to the main fedex hub and shipped the sealed envelope along with other required docs. I mailed it on the 11th of April and today, the 17th of April I've received an email from Travel PRO with attached the pic of my 1st new US passport along with my other docs. Bottom line, TravelPro proved to be real professional worth their service fees and beyond. Thank you Giovanni Belluso

We had an unusual time constraint and…

We had an unusual time constraint and so needed to expedite the process. We were told to plan on 3 weeks to receive the new passports, which was going to be very close to our deadline. To our surprise, the passports were received one week after our submission.

Simple and quick

The service was simple and the process went faster than the timeframe they advertised. They were very communicative through the submission process. The only reason I didn't give 5 stars is that after I got everything submitted and responded to their emails, I never heard anything back. My visa just showed up in the mail a few days later. Waiting to hear back is the most stressful part, so some updates would be nice.

Date of experience : 19 March 2024

Was not 3-4 days

Took forever to get my visa, I paid $700 for the expedited route 3-4 day route and it still took 3 weeks. They are very bad at calling to update you. They delayed my visa because they said my letter of invitation was wrong even though it was correct the whole time. They also had filled in my information on the cova form incorrect in multiple areas. Very displeased with the service and speed of work for the $700 I paid.

Date of experience : 03 April 2024

TravelVisaPro is truly a pro

TravelVisaPro is truly a pro. Who knew that getting visas was such a complicated process? We really appreciated all of the quick responses and updates and the guidance throughout the process. Great company and I would definitely use them again.

Date of experience : 27 March 2024

Travel Visa Pro

Review Highlights

“ Just got our Brazilian visas in a couple weeks after straightening out the white background vs. ” in 10 reviews

“ Rio, here I come :) After having a bad experience at the consulate in San Fran, I discovered Travel Visa Pro. ” in 17 reviews

“ Within a couple of weeks our visas were ready and now have them in plenty of time for our trip to Russia . ” in 10 reviews

Location & Hours

Suggest an edit

2021 Fillmore St

San Francisco, CA 94115

California St & Pine St

Lower Pacific Heights

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Amenities and More

About the business.

Business owner information

Kestutis G.

Business Owner

- 8 Hour, Same-day US Passport and Travel Visa Emergency Services; - VIP Concierge Services - Form-fill Application Services - Instant Passport Photos - Legalizations/Apostille Services …

Ask the Community

Ask a question

How much you charge for a 5 year Vietnam visa?

hi, we charge $399 for our service fee on top of consular fees.

Is everyone forced to pay the vip concierge service? If so why is there an option to opt out of it online? We were forced to pay it when we dropped our passport without any opting out?

Hi, Thank you for your question. You have an option not to get our VIP concierge service, Just untick the box before placing an order.

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Select your rating

Overall rating

250 reviews

Fast and efficient! They made the process so much easier for us and were very communicative throughout. Will use again!

Could not be more pleased with the service I received. I started this late-passport-renewal journey over a month before my travel date, making the mistake of contacting 24 Hour Passport & Visa. Eventually, with 2 weeks until my upcoming travel, 24 Hour had stopped responding to me and I was now worried I would not have a passport in time. In a panic, I reached out to Travel Visa Pro well after business hours. Not only did I get an immediate response (at 11:30PM no less!), it was from the owner. He put me in touch with multiple staff members, one of whom waited up to receive my documents. I met in person with their staff to drop off my papers on a Friday, they checked them, and by Tuesday, I had my new passport ready for pickup. Not only did they provide exactly the services advertised, in what I imagine is the shortest possible time one could really obtain a new passport, they kept me updated on the progress of everything and called me multiple times to make sure I was aware of were my order was in the process. Thank you to Kestutis and his amazing staff for rectifying a bad situation professionally and quickly. If anyone is in a similar situation, I urge you to reach out to Travel Visa Pro - they aren't cheap, but they deliver exactly what they promise.

I was skeptical of the whole process, but this was straightforward and easy! Travel Visa Pro has exceeded my expectations! I began the process on 7/13/2023, and got my daughters passport today! They secured a USPS appointment for document verification at a location within reasonable distance, I hand delivered the documents to the SF location the same day. Day 1 begins the day after the documentation is delivered. I got an email 7/21, that my passport was ready to be picked up (I opted to pick it up in person). I contacted the state department for an emergency appointment and they had none, I called at different times for three days straight before finding Travel Visa Pro. The money I paid (9 day service) was well worth it and even got the passport ahead of time! Thankful for this agency. Even had time to grab lunch at Taco Bar on the corner. Parking wasn't a nightmare, I went around 11:30/12 each time and had no trouble finding parking.

Lunch after the easiest passport pickup!

Helped me get my visa. Very smooth process. Highly recommend them for any international visa

Super grateful for the people at Travel Visa Pro! I lost my passport right before my trip to Japan and I started the process with them on Thursday and received my passport the following Wednesday (so in just 6 days!). All the employees were super helpful and always picked up all of my many calls when I had questions. The people at the San Francisco office in specific were very kind and helpful and were always checking in that things went smoothly. I was a little doubtful how a passport could get processed so fast and there's a lot of scam expedited passport agencies, but TVP is actually legit!!

We haven't traveled much since 2019. Travel Visa Pro helped me get two passport renewals (for myself and my husband) and new passports for my two babies in record time. They were awesome to work with, always available to answer any questions, and incredibly professional. I would use their service again. We are very thankful to all of the people from Travel Visa Pro that assisted us!

Title: Disappointing Experience with Travel Visa Pro Rating: I recently had a frustrating encounter with Travel Visa Pro, which left me deeply disappointed. Their lack of clear and efficient step-by-step guidance made the passport application unnecessarily complicated and time-consuming. Right from the beginning, I struggled to obtain accurate information about required documents and the application process. Their website was poorly designed, lacking essential details and leaving me confused about necessary forms and fees. This resulted in delays and multiple trips between their office and other government agencies. The customer service representatives I dealt with were unhelpful and seemed uninformed about their own company's procedures. Each attempt to seek assistance ended in vague responses and conflicting information. It was clear they were ill-prepared to address customer inquiries and lacked the necessary knowledge to guide applicants effectively. What should have been a straightforward process turned into a series of frustrating hurdles. The lack of proper guidance caused wasted time, unnecessary expenses, and immense stress. It was disheartening to see a company entrusted with such an important task fail to provide even basic customer service. I strongly urge anyone in need of passport services to consider alternative options. There are numerous reputable companies and government agencies that prioritize customer satisfaction and provide clear instructions. By avoiding Travel Visa Pro, you can save yourself from the frustration and complications that I unfortunately had to endure. In summary, my experience with Travel Visa Pro was deeply disappointing. Their subpar customer service, inability to offer a step-by-step process, and unnecessary complications made the passport application an ordeal rather than a straightforward procedure. I hope this review serves as a cautionary tale for others seeking passport services, and I encourage Travel Visa Pro to take steps to improve their services and enhance the experience for future customers.

The entire TravelVisaPro team is amazing, including their top management. I originally submitted my application with a different agency affiliated with a major US corporation, and after waiting for two weeks, with no updates, a friend recommended TVP. By then, I had to change my travel plans, and I had even less time to get my travel documents in order. TravelVisaPro made the whole process very easy, providing clear instructions, managing my expectations, and providing regular updates. When I called, they promptly answered the phone and immediately looked everything up in their system. I received my travel documents in time, and with no stress and anxiety. Thank you! Daniel

Be Aware. This place is horrible. They don't do anything for you. Not event the APPOINTMENT. They pretend they making you one or a walk in. Lie !!!!! They tell you where to go but at the end is the agent (they don't work for this company) the agent only take you if you lucky and feels sorry for you knowing the situation. But at end is up to the agent if they want to help. The agents are been victim too. They do all the hard work and don't even work with "The Passport Pro". We pay a high amount to this company for them to only pretend they make you an app with agent. You do ALL the paper work work and you mail it your self to post office in SF.

Absolutely horrible. The one good thing about this service is that I (eventually) got my passport. On May 24th I paid for 5 day expedited service. The 2 gentlemen I spoke to on the phone both told me that 5 days included weekends and excluded federal holidays. Following their information I spent $999 on their service which was also supposed to be delivered to my front door. 13 days later! (Excluding Memorial Day) I received word from them that my passport was available for pickup... in San Francisco... I live in Seattle. Over the course of my wait I spoke to many different representatives which told me multiple different stories. I even spoke to a supposed manager and another representative that told me on 2 separate occasions that my passport was ready for delivery to my house the next morning. Both times I was lied to and told that they never said those things. Upon getting a 3rd phone call of completion from the same supposed manager on now day 7 of my wait, I asked her to verify that my passport was indeed picked up by their courier and on its way to me. She confirmed 3 times over the phone that my passport was on its way. But of course the next day rolls by and still no passport. 6 more days of calls and long conversations comes a call from their "contact in the CEO's office" who says that my passport will be available in San Francisco the morning of the 8th. To have it sent to Seattle would now cost me extra. I was told they would only directly release it to me. I let them know I would be on my way to San Francisco that day to pick up my passport. After an entire day of travel and now being late for my trip, I arrived at their hidden and frightening office building" in San Francisco. No one greeted me at the door as said to me in my phone call that morning, no one apologized or talked to me about what went wrong. The only lovely person during this whole chaotic event was one lovely Asian lady at the office that finally handed me my passport and wished me a good rest of my day. Later that day I attempted to call back and talk to management and was unable to get ahold of anyone. The next day I finally got through to someone and explained my distaste and naturally asked for a portion of my $999 to be deducted to cover my cost of having to fly to San Francisco and make my way downtown to their office. I was put on hold and never called back. I have since filled for a full refund and received a letter in the mail calling my request "absurd" and said their "hard earned money" would not be charged back to me. They continued to say that I paid for 2 BUSINESS DAY service which still means May 26th or May 31st at the latest per my phone call with on of their many representatives. I don't see how in any way my money was "hard earned" for them. Use another service or take the wait times and go directly through the State Department.

67 other reviews that are not currently recommended

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Reviews 4.8.

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Exceptional service provided by Miss…

Exceptional service provided by Miss Rita. Guided me through the Chinese visa process with expertise and patience. Whole process carried out with consummate professionalism. Greatly appreciate her efforts and the staff of Travel Visa Pro.

Date of experience : 22 April 2024

Quick and Easy

I needed my passport renewed quickly and Travel Visa made it easy. They were knowledgeable and friendly and extremely helpful.

Date of experience : 18 April 2024

Super fast service

Super fast service. This is why we've been using Travel Visa Pro. I don't like the additional costs and being constantly "upsold" on your services. Thanks!

Date of experience : 16 April 2024

Amazing - I was skeptical, but they got my passport turned around And back to me in three days when I had paid for a two week turn around. Stellar service.

Date of experience : 25 April 2024

I’m giving 4 stars and not 5 because… I…

I’m giving 4 stars and not 5 because I was the one calling no one was following up with me. I didn’t receive any receipt of the money I paid and I still have no receipt of the charges I paid so I don’t know what items I paid for $249 plus another $200 plus another $40 for shipping.

Date of experience : 20 April 2024

Miracle workers, tricky process

Miracle workers with respect to accomplishing the task in a record amount of time. Initial communication about what an "appointment" means and how the process works was not clear, but I think that is because everyone has different needs and technology abilities. Some might need a physical location with someone to help them, pictures, scan documents, etc., others are completely tech savvy and can do it all from home, most probably need something in between like at a Fedex scan/print location.

Excellent service

Great service. Explained the process prior to agreeing the service. Our passports arrived at the promised time frame. Very reasonable cost. Compared to others way much better price.

Date of experience : 19 April 2024

Exceptional!

Very friendly , helpful and outstanding customer service. Glad I found a great company to depend on. Thanks for everything!

Date of experience : 23 April 2024

Swift and Reliable Visa Processing

Travel Visa Pro provided exceptionally fast and efficient service for obtaining my visa. Their quick turnaround and responsive customer support made the process smooth and hassle-free

It was truly a pleasant experience

It was truly a pleasant experience. Kysha was wonderful to work with. Ten Stars‼️‼️‼️

Efficient Service

Very reliable!! Very fast too!! We received our passports in less than a week. I recommend their service.

Everybody was thorough and communicated…

Everybody was thorough and communicated with me regularly. When I asked a question, it was answered quickly.

They saved my trip!

They saved my trip! Just as I was about to I realized that my passport didn’t have 6 months of unexpired time. I utilized the 2 week service and my passport arrived before the two week period. The process was easy and seamless.I will recommend them to everyone who needs last minute passport services.

Date of experience : 05 April 2024

I had just used Travel Visa Pro to apply for visa

I had just used Travel Visa Pro to apply for 4 visas (for all my kids) and I must say: what an easy and FAST experience!!! I highly recommend this company and will definitely always used them in the future! One satisfied customer CA

Date of experience : 11 April 2024

Best service for an expedited passport

Travel Visa Pro helped with expedited passports for myself and my family. They were efficient, communicative, and timely delivered the passports as promised. They took the stress out of the bureaucratic process. I strongly recommend Travel Visa Pro and will definitely work with them again for my travel needs in the future.

Date of experience : 02 April 2024

I contacted Travel Visa Pro few days before my naturalization Oath ceremony …

I contacted Travel Visa Pro few days before my Oath ceremony for naturalization, because I needed my passport to travel asap. I was on their chat line frequently to make sure my steps were right. I chatted first with Grecian. She was extremely competent, she told me that I could start my application using the notice of naturalization pending the original certificate. That saved me precious time. She led me through all required documents one by one, she made me scan them then she gave me her email address to upload them as pdf. She corrected where I had missed some info or the forms were not completely accurate. When Grecian knew she couldn't be around, she directed me to another representative, Annalyn, who was also extremely competent and made sure that I was going to the appointment with the acceptance agency nearest to my location with all necessary information. At the agency all went fast and smoothly, I wasn't there for more than 30 minutes. I then sent back to Annalyn and Grecian evidence of the sealed envelope that I was going to FedEx to their headquarters for confirmation that all was in order. Period. Same day I went to the main fedex hub and shipped the sealed envelope along with other required docs. I mailed it on the 11th of April and today, the 17th of April I've received an email from Travel PRO with attached the pic of my 1st new US passport along with my other docs. Bottom line, TravelPro proved to be real professional worth their service fees and beyond. Thank you Giovanni Belluso

We had an unusual time constraint and…

We had an unusual time constraint and so needed to expedite the process. We were told to plan on 3 weeks to receive the new passports, which was going to be very close to our deadline. To our surprise, the passports were received one week after our submission.

Simple and quick

The service was simple and the process went faster than the timeframe they advertised. They were very communicative through the submission process. The only reason I didn't give 5 stars is that after I got everything submitted and responded to their emails, I never heard anything back. My visa just showed up in the mail a few days later. Waiting to hear back is the most stressful part, so some updates would be nice.

Date of experience : 19 March 2024

Was not 3-4 days

Took forever to get my visa, I paid $700 for the expedited route 3-4 day route and it still took 3 weeks. They are very bad at calling to update you. They delayed my visa because they said my letter of invitation was wrong even though it was correct the whole time. They also had filled in my information on the cova form incorrect in multiple areas. Very displeased with the service and speed of work for the $700 I paid.

Date of experience : 03 April 2024

TravelVisaPro is truly a pro

TravelVisaPro is truly a pro. Who knew that getting visas was such a complicated process? We really appreciated all of the quick responses and updates and the guidance throughout the process. Great company and I would definitely use them again.

Date of experience : 27 March 2024