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• myPartner—a B2B platform for travel agents launched by MakeMyTrip

• Peden Doma Bhutia ,
• ETHospitalityWorld
• Updated On Aug 25, 2020 at 05:58 PM IST
• By Peden Doma Bhutia ,
• Published On Aug 25, 2020 at 05:15 PM IST

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• Vipul Prakash
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MakeMyTrip Launches ‘myPartner’ B2B Portal For Travel Agents

• OTAs / Technology

The leading travel tech company MakeMyTrip has introduced ‘myPartner’ – a dedicated B2B portal for travel agents, today, as on Aug 25, 2020.

The platform has been built to avail offline and local travel agents access to one of the widest selection of online travel inventory.

The platform will also provide travel agents with different travel choices, with customization, personalization, and travel booking convenience for their consumers.

MakeMyTrip’s Group CEO, Rajesh Magow, in a virtual press conference, said:

The idea of launching myPartner was to give access to this rich content. A lot of the ecosystem players out there in the market don’t get access to this kind of content. Also, there is always an issue of upgrading technology and riding on the digitization wave. So with these two objectives in mind, and of course, from our point of view, it is also a B2B2C kind of a foray, where we get to aggregate demand on the B2B space, working very closely with the partners without compromising on any of their objectives.” MakeMyTrip’s Group CEO, Rajesh Magow

He further added that because of the Covid-19 pandemic, the world rapidly moved to digital adoption across metros and Tier II, III cities. This, in turn, has changed the buying patterns and behaviors of travelers.

“Many will and already are looking to make more informed and deeper informed choices. This means the local offline agents need to adopt technology more so than ever before,” added Rajesh.

  Vipul Prakash, Chief Operating Officer, MakeMyTrip and GoIbibo , says, “ The philosophy of this product is that ultimately all of us are working for the customers. The most important things that we all owe to the customers is restoring confidence in travel. People want to travel, the sentiment is very clearly shifting from being scared to people wanting to go out, but they are still apprehensive and they’re looking forward to the whole travel trade to give them the assurance that we will look after you when you travel.”

According to Mr. Prakash, this is the mindset which everyone in travel will have to approach for the next few quarters.

Most importantly, he remarks that it is about everybody in the travel ecosystem coming together to renew partnerships, whether it is between OTAs and airlines, hotels and airlines, or between travel agents and OTAs.

“This is the time for all of us to really come together and hold the customer’s hand and take them to traveling again. And that is the only way we will all rebuild our businesses. All of us are linked in the travel ecosystem, so, if the airlines grow, the hotels will grow, if the airlines and hotels will grow, the OTAs will grow, if all of the three grow the travel agent will grow. So, we have to just rebuild the business. Travel agents indeed play a very critical role in this overall revival.”

The team stated that the travel agents using myPartner may also offer options that meet MakeMyTrip’s “ mySafety ” standards as the travel industry in India is slowly coming back to life. These correspond to the guidelines of the health authorities.

The mySafety standard focuses on prioritizing safety across all travel touchpoints and providing a safer environment throughout the journey.

In addition, the platform’s built-in “ Express Care ” option allows agents a hassle-free end-to-end booking experience by making simple changes, cancellations and other adjustments to the itinerary at the last minute after booking.

Prakash calls Agents a vital link in the travel chain, pointing to the dedicated customer base the agents enjoy and their deep understanding of the Indian travel industry.

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Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of Travelobiz.com, he's passionate about writing.

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MakeMyTrip launches ‘myPartner’, a platform for travel agents

Online travel portal MakeMyTrip launched a dedicated platform called "myPartner" for travel agents to assist them in offering seamless and enhanced travel booking experience to travellers. The myPartner platform will enable travel agents to offer a variety of travel choices, bundled with customisation, personalisation and travel booking convenience for their customers.

With real-time access to an inventory spanning across all travel segments, the platform, MMT says, will help local agents in tier II, III markets and beyond to simplify and provide transparency throughout the booking process to travellers, while providing more travel options than ever before.

"The travel ecosystem demands deeper and wider collaboration among all stakeholders in the value chain in order to make a sustained recovery as the sector has been hit hard by the pandemic," Vipul Prakash, Chief Operating Officer, MakeMyTrip said.

"Through our new MyPartner offering, we are very proud to give access to our rich content and inventory of domestic and international hotels at best prices to travel agents in the country".

As Indians return to travelling in the new normal, travel agents leveraging the platform will be able to offer options that adhere to MakeMyTrip's ‘mySafety' standards which are designed in accordance with the guidelines issued by the health authorities.

"The mySafety standard focuses on prioritizing safety across all travel touchpoints offering a safer environment throughout the travel journey," said the company.

As global tourist destinations open slowly amid the domestic recovery in the gradual unlock phase, things may get better during the upcoming festive season and the tourism sector can return to some normalcy by the end of the year, MakeMyTrip said on Tuesday.

The Indian tourism industry has been severely hit due to the Covid-19 pandemic.

According to Vipul, the industry is expecting to gain its momentum during the upcoming festive season.

"We have seen improvements with the opening of major markets like Europe, Dubai and Maldives, along with others for certain visa holders and we are expecting them to open for everyone soon. Over the end of the year, we are expecting the situation to improve for us,'' Prakash told IANS.

In the first five months of this year, international tourist arrivals decreased by more than half and some $320 billion worth of exports from tourism were lost.

Overall, some 120 million direct jobs in tourism are at risk, UN Secretary-General Antonio Guterres said on Tuesday.

MakeMyTrip is not expecting things to normalise 100 per cent but with more flights and better policies, the tourism industry can be brought back on track.

"We have sent a full set of suggestions to the government for the revival of the industry and we are expecting them to revert soon," Prakash said.

With IANS inputs 

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While digitising day-to-day booking processes of all offline travel agents alike, myPartner has been conceptualised and built to immensely benefit the highly-fragmented local travel market beyond metro cities, MakeMyTrip said.

MakeMyTrip has built a very rich content and inventory base especially in the hotel and alternative accommodation space over the years, both for the domestic market and for the international market, MakeMytrip, Group CEO Rajesh Magow said in a virtual press meet.

The company is starting with the launch of the hotels' product first, Magow said.

"The travel ecosystem demands deeper and wider collaboration among all stakeholders in the value chain in order to make a sustained recovery as the sector has been hit hard by the pandemic," he added.

Magow said he believes that the recovery is going to be slow and steady for rest of the financial year.

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The Digital Travellers

India’s leading b2b travel trade digital media, makemytrip launches mypartner platform for travel agents.

With the country slowly returning to normalcy and opening travel and tourism, MakeMyTrip.com has announced the launch of ‘myPartner’ – a dedicated platform for travel agents. The platform has been built to provide offline and local travel agents access to one of widest selection of online travel inventory. It will also enable travel agents to offer a variety of travel choices, bundled with customization, personalization and travel booking convenience for their customers.

The rapid digital adoption in metros and non-metros, accelerated further due to the COVID-19 pandemic, has led to drastic changes in buying behaviors of travellers, as they shift online to explore and make informed travel purchase decisions. The fast evolving environment requires local, offline travel agents to embrace digitization to provide for travellers’ needs while enhancing overall customer service levels to cater to their demands in the new normal. While digitizing day-to-day booking processes of all offline travel agents alike, myPartner has been conceptualised and built to immensely benefit the highly-fragmented local travel market beyond metro cities. With real-time access to an inventory spanning across all travel segments, local agents in tier II, III markets and beyond will be able to simplify and provide transparency throughout the booking process to travellers, while providing more travel options than ever before.

Speaking about the myPartner platform, Rajesh Magow, Group CEO, MakeMytTrip said, “The travel ecosystem demands deeper and wider collaboration amongst all stakeholders in the value chain in order to make a sustained recovery as the sector has been hit hard by the pandemic. Through our new MyPartner offering we are very proud to give access of our rich content and inventory of domestic and international hotels at best prices to travel agents in the country. This will help them in making a faster recovery as travel restrictions are lifted gradually.”

As Indians return to travelling in the new normal, travel agents leveraging our platform will be able to offer options that adhere to MakeMyTrip’s ‘mySafety’ standards which is designed in accordance with the guidelines issued by the health authorities. The mySafety standard focuses on prioritizing safety across all travel touch points offering a safer environment throughout the travel journey.

Additionally, the platform’s integrated ‘Express Care’ option enables a hassle-free end-to-end booking experience for the agent by providing easy post-booking modifications, cancellations and any other last-minute itinerary adjustments in just a few clicks.

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Name : Surgut topographic map, elevation, terrain.

Location : Surgut, Khanty-Mansiysk Autonomous Okrug – Ugra, Ural Federal District, 628400, Russia ( 61.22483 73.23552 61.35858 73.68910 )

Average elevation : 48 m

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How can I start receiving bookings from travel agents listed on myPartner ? Print

Modified on: Mon, 7 Dec, 2020 at 10:35 AM

You will have to set a special promotion to  receive    bookings from  our   travel agents  network.

Step 1:  Login to the Ingommt     Extranet-  https://in.goibibo.com/accounts/login/?next=/extranet/    

Step 2:  Click on  the  Performance Booster tab and choose  ‘ G row with travel agent network’  option .  

Step 3:  You  must  configure a minimum discount of 5%.  Though we recommend a higher value of discount so that our travel agents prefer your property. This discounted rate will only be visible to  our  travel agents  and based on these rates  they can create bookings of your property for their  set of customers.

Once, you configure this discount, you might get bookings made by travel agents.   

Click here   to  set a special promotion to  receive   bookings from  our   travel agents  network.  

Watch out this video to know more about 'myPartner'.

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