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I have purchased a full annual cover…

I have purchased a full annual cover with Just Travel. However, please note that they do not cover a one way flight... So basically, paid for something which I cannot use, just because I do not have a flight back booked yet, which is a bit silly.

Date of experience : July 10, 2024

Reply from Just Travel Cover

Hello, Thank you for taking the time to leave us a review. As we are an insurance broker, we use a panel of insurers. The terms and conditions differ depending on the insurer. With some of the insurers on our panel, including the Free Spirit Flex scheme you are currently with, it is a requirement of the policy that an outbound and return ticket is booked prior to your trip commencing. We do have alternative schemes available, who do not have this requirement, if you would like us to look into other options for you. Should you have any further queries or wish to explore other options, please contact our office. Kind Regards, Claire

Dishonest and unreliable

This company messed up my Schengen visa application by putting France on the insurance documents instead of the usual, official “Europe” as the destination and this was flagged as wrong during my biometrics appointment. I rang them to correct the mistake they had made and they refused, except I paid extra hence they extorted money from me and blamed me for their mistake. Now finding out from my friend who had the same problem with them that they apologised and corrected hers for free. Very dishonest and unreliable!

Date of experience : May 17, 2024

Hello, Thank you for your feedback and for taking the time to leave us a review. I can see you have since spoken to one of our complaints handlers and this has been dealt with accordingly. Should you have any further queries please do not hesitate to contact us. Kind Regards, Claire

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

Date of experience : January 17, 2024

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner. Time taken to explain carefully options and choices along with costs. Rime taken to go through my needs with a pre existing health issue N pressure at all Clearly defined processes throughout phone call. Good service and was recommended by a lady from Cruise 1st

Date of experience : October 29, 2023

Competitive pricing

Competitive pricing and range of cover options to suit all scenarios and budgets. Easy to buy cover wanted and all documents emailed immediately. Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far!

Date of experience : January 28, 2024

It all felt very straight forward

It all felt very straight forward . The chap did not treat me like a geriatric idiot. Was chatty but professional . He was not obviously reading from a script. There was a feeling of good personal service which I fear is sadly lacking in so many on line or telephone services. Dread the march of AI. Personal touch is so much better.

Date of experience : May 19, 2023

Affordable cover with great service

We have used Just Travel for the past years.Today was renewal day which I wasn't looking forward to given my husband had a heart attack and CABG last year whilst on holiday in Turkey which the insurance we had via Just Travel fully covered. Today Danielle provided great service friendly polite and patient and found us a new policy within our budget providing all the cover we need, even taking time to clarify the medical underwriters on the new policy, thank you. We've recommended Just Travel to many friends and will continue to do so.

Date of experience : July 13, 2023

If in doubt give them a shout - I done an online quote for an annual…

I done an online quote for an annual cover for my wife and l - but l wasnt sure l had included our health details I called the number and l was guided through my application. I had missed the health section which we quickly added and completed by application and purchased the policy. As the saying goes better to be safe not sorry.

Date of experience : December 02, 2022

well easy website,with everything…

well easy website,with everything straightforward , if you need to contact there is a telephone number plus e mail, and live chat, everything went superbly as usual. use this firm regular, not claimed yet so cant comment on the essential bit

Date of experience : May 29, 2023

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

Date of experience : October 03, 2023

A great website very easy to use and…

A great website very easy to use and being able to screen your medical conditions is a bonus. Excellent price as well. Booked for myself and all my family. Would highly recommend.

Date of experience : January 26, 2024

Pre existing conditions covered!!

After three days of trying to get travel insurance due to medical issues, not only did I find one with all pre existing conditions covered but also zero excess and very very cheap too. Brilliant service. Definitely recommend

The first quote I received said that I…

The first quote I received said that I had no health issues, although I had listed one. I saved this quote and decided to do a second one the next day. This time everything was listed for myself and my wife. Although we both have some, minor, health issue I feel we were offered insurance at a reasonable price. It’s quick and easy to enter the information required, but I would suggest you need to check everything before accepting one of the quotes.

Date of experience : August 28, 2023

I needed travel insurance to go to…Singapore and Thailand

I needed travel insurance to go to Singapore and Thailand. I have various medical problems I had to declare but lady called Kayleigh dealt with me and made everything extremely easy. She found me a brilliant price and was very pleasant and chatty.

Date of experience : June 08, 2023

I like Just Travel because they are Polite and Professional

I like Just Travel because they are a local company and customers can speak to a member of staff. Everything is explained fully as is any queries I have. Also, all information is sent to me email address where I can read through any relevant points again, in my own time. The Just Travel staff are always very pleasant and polite.

Date of experience : February 08, 2023

They are friendly

They are friendly, helpful and always only to happy to answer questions and find alternative options if I ask also make suggestions which could be helpful. Have used them for several years now and nothing is too much trouble.

Date of experience : February 14, 2023

Was so grateful Just Travel would insure me during my trip to Canada. Having an ongoing medical condition I could not find any company who would insure me for 3 weeks. Just Travel gave me an insurance based on my need. Thank you.

Date of experience : August 23, 2022

Good afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Nyomi

Really pleased with dealing with Just…

Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover.

Date of experience : August 09, 2022

Good Afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Sarah

Extremely polite and helpful

I had an additional health issue to add to the list from my previous insurance, so the website said I needed to speak to someone. I ended up speaking to a very helpful young lady and she was able to assist and get me exactly the cover that I needed. I was also impressed with the overall price, considering the extra health issue. I have used JustTravel for the last 5 holidays and will definitely be using them in the future.

Date of experience : May 23, 2022

Really frustrating claim. Avoid

Seemed helpful and reasonably priced. Unfortunately had to make a claim when we returned from holiday. Took two calls to be sent the correct forms. Completed and returned within 1 day and received an email confirming receipt and stating it would be processed within 5 working days. Following numerous emails phone calls and errors the claim was finally settled after 2 months. It then took them a further 6 weeks to deal with the resulting complaint. Avoid!

Date of experience : September 27, 2022

Good morning, Thank you Beverley for your feedback. I am pleased that your claim was upheld, albeit with a delay. We are working closely with our claims department to improve the service levels on handling times. We do have multiple underwriters and claims handlers available so if you are considering using us again, we can provide cover with an alternative insurer if you wish. Should you have any further queries please don't hesitate to contact our office. Kind regards, Nyomi

European Championship

European Championship

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How Spain beat England to win Euro 2024 thanks to Mikel Oyarzabal's late winning goal

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Spain win Euro 2024

England ’s long wait for a first major men’s trophy since 1966 goes on after substitute Mikel Oyarzabal struck at the death to win the 2024 European Championship for Spain.

After a tense opening half the excellent Nico Williams gave Spain the lead seconds after the half-time interval, only for Cole Palmer to level the score with a fine strike from range.

But Spain, the better team throughout, won the title when Mikel Oyarzabal slid home Marc Cucurella ’s cross with just minutes of the game remaining.

It is the second successive European Championship final defeat England have suffered and the fourth time Spain have lifted the Henri Delaunay Cup.

Spain 2 England 1: Oyarzabal the unlikely hero with late winner in Euro 2024 final

Spain 2 England 1: Oyarzabal the unlikely hero with late winner in Euro 2024 final

Michael Bailey

Follow Argentina vs Colombia in Copa America final

Follow Argentina vs Colombia in Copa America final

Getty Images

Spain and their Barcelona wonderkid Lamine Yamal have won Euro 2024.

Now Argentina and their former Barcelona wonderkid Lionel Messi will try to do the same in the Copa America final, against Colombia in Miami.

This one was due to start shortly, although there have been some concerning scenes outside the stadium ahead of kick-off.

You can follow live updates on that situation and the match action here .

Lamine Yamal and Lionel Messi – The beginning and the end

Lamine Yamal and Lionel Messi – The beginning and the end

Jacob Whitehead

Kane struggled again for England

Kane struggled again for England

Harry Kane has had moments this tournament — the winner versus Slovakia, his nerveless penalty against the Netherlands.

But this has not been a competition where he has been at his all-court best.

In the final, his movement was as laboured as it has been throughout the tournament, with Spain’s centre-backs able to press up aggressively and not worried about the run in behind.

On an early yellow card and struggling to find team-mates with his hold-up play, there were reasons for England manager Southgate to make an early change.

Mark Carey

The battle between Shaw and Yamal

The battle between Shaw and Yamal

It was a big call for Gareth Southgate to name Luke Shaw in the starting XI for the first time this summer.

Shaw had the small task of looking after the most electric player in European football, Yamine Lamal, who has lit up the competition with his creative threat and thunderous striking ability.

There was a case to be made that Kieran Trippier might have (finally) been a better option on the night, with Yamal likely to drift infield onto Trippier’s stronger right foot.

But Shaw started excellently as he largely kept the teenager quiet in the first half.

However, Yamal doesn’t need many opportunities to punish you…

Dermot Corrigan

Rodri injury did not derail Spain

Rodri injury did not derail Spain

Rodri got through a phenomenal amount of work in the first 45 minutes, being influential as usual from his position holding the Spain midfield.

However, close to half-time he threw himself to get in the way of a Harry Kane effort from the edge of the box. The stretch led to a pulled hamstring.

On came the much less experienced but highly rated Martin Zubimendi…

Freescoring Spain were deserved tournament winners

Freescoring Spain were deserved tournament winners

Williams’ opening goal was Spain’s 14th in the tournament, more than La Roja had ever scored at a European Championship or World Cup, and equaling France 1984 for the high-scorers in Euros history.

Nobody had ever scored 15 goals at a European Championship until Luis de la Fuente’s young, exciting and ambitious Spain team came along — and their attacking approach paid off with the trophy.

Liam Tharme

Bellingham switched off for first goal

Bellingham switched off for first goal

Major tournament finals are for heroes and villains. Jude Bellingham has so often been the former for England, but he did not pick up Dani Carvajal or Lamine Yamal for the opener.

Bellingham let Carvajal advance and called for a defender to step up and mark Yamal. Bellingham was caught not marking either full-back or winger.

In true Bellingham fashion, he then atoned completely.

Who is Oyarzabal, Spain’s unlikely hero?

One of the first decisions Luis de la Fuente made on taking over as Spain coach was to make Mikel Oyarzabal one of his vice-captains, breaking with tradition to add a younger and less-capped player to the squad’s leadership group.

That was because De la Fuente valued so highly his fellow Basque’s influence on and off the pitch.

Oyarzabal has always been a versatile and intelligent attacker, but never a truly prolific goalscorer. De la Fuente also knew him, and rated him, as a key member of the Under-21 team he coached to European success in 2019.

And he also has a knack of scoring important goals in big games.

A celebration in lights

A celebration in lights

Special scenes in Madrid as the city hall is lit in the colours of the Spanish flag on its facade, following their county victory in Berlin tonight.

It is of course at this moment that all the celebration plans can now be enacted in Spain, while those in England will never see the light of day.

Super six cannot be separated

Super six cannot be separated

One rather unsatisfactory conclusion tonight was to the Euro 2024 top scorer standings, with the award being handed out to six players.

Slovakia’s Ivan Schranz, Georges Mikautadze of Georgia, Germany forward Jamal Musiala and Netherlands’ Cody Gakpo were all tied on three goals ahead of the final.

So too were Harry Kane and Dani Olmo, although they at least had the best opportunity to win it outright in the final.

Alas, they were not among the scorers in Berlin and now UEFA is going to need to find six trophies for the price of one tournament.

Also, three goals doesn’t feel a lot either — but let’s not dilute the achievement further.

England’s Harry Kane, Spain’s Dani Olmo among winners of Euro 2024 Golden Boot award

England’s Harry Kane, Spain’s Dani Olmo among winners of Euro 2024 Golden Boot award

Mikel Oyarzabal’s recovery: Setbacks, renewals and an example

These are the pieces that take on a completely new level of context, when the star of the show does something special in future like… I don’t know… winning a European Championship final or some such.

Mikel Oyarzabal has had it touch, which means tonight will feel sweeter for him than perhaps for anyone else in that Spain squad.

And to fully appreciate that journey, given this wonderful interview with Dermot Corrigan a read and enjoy a deeper perspective on Spain’s match-winner.

Mikel Oyarzabal’s recovery: Setbacks, contract renewals and leading by example

Mikel Oyarzabal’s recovery: Setbacks, contract renewals and leading by example

Gareth Southgate: ‘England are in a good position’

Gareth Southgate: ‘England are in a good position’

Speaking on ITV a disconsolate Gareth Southgate said England “are in a good position” to compete at the 2026 World Cup:

💬 “I don’t think now is a good time to make a decision like that. I’m going to talk to the right people and, yeah, it’s just not for now.

“I think England are in a really good position in terms of the experiences they’ve got now, the age of the squad. Most of this squad are going to be around not just for the World Cup but the next Euros as well.

“There’s a lot to look forward to but at this moment that’s not any consolation.”

The longest wait continues for England

The longest wait continues for England

As for the narrative of England’s men waiting for a major honour to follow their 1966 World Cup success at Wembley, there has been some progress with this being their first major final on foreign soil.

However, their defeat in today’s final in Berlin came in their 45th European Championship finals game.

That is 19 more matches than any other nation to have never won the tournament. Closest to them are Belgium, after 26 matches.

If football really is coming home, it’s definitely taking the scenic route.

How Harry came up short on Jack

How Harry came up short on Jack

The stats for England are not as joyous, as you would expect — to the point that Jack Grealish gets a mention.

Harry Kane had just ONE touch in the opposition box across the Euro 2020 and Euro 2024 finals, against Italy and Spain respectively.

That’s bad obviously — but it is also ONE fewer than Jack Grealish managed.

That’s Jack Grealish, who played just 21 minutes in the 2020 final and didn’t even make the squad for Euro 2024.

Spain add another one to the pot

Spain add another one to the pot

Getty Images/The Athletic

You can’t argue with Spain’s pedigree — and it showed tonight in Berlin.

Free-scoring and history makers

Free-scoring and history makers

The Athletic

So Spain now have a record four European Championship titles — 1964, 2008, 2012 and 2024.

Having won all four of their seven matches at Euro 2024, they have also become only the second team in Euros history to win the trophy with a 100 per cent win rate since the introduction of the group stage in 1980

France in 1984 was the previous occasion, when they won five from five.

And finally, they also beat the record for most goals scored by a team in a tournament, with 15.

You can see what the shot map of history looks like above.

Full time stats zone

It felt cagey in the first half but by the end, it felt like Spain did more than enough to seal the deal — as the score line proved. My friends, the numbers, clearly agreed by full time too as you can see for yourself…

FT: Spain 2-1 England

  • Possession: 65% — 35%
  • Shots: 16 — 9
  • On target: 6 — 4
  • XG: 1.77 — 0.55
  • Big chances: 5 — 2
  • Blocked shots: 5 — 3
  • Duels won: 35 — 43
  • Dispossessed: 10 — 6

And that is why not having the ball can be fine, but you have to be so good with it in the short spells you do have it. Spain have the ball, created the volume and quality of chances and ultimately, did the business. Here’s to Euro 2024’s worthy champions.

Rodri on top of the continent

Rodri on top of the continent

Rodri is approaching serial winner territory now. After numerous successes with Manchester City, the Spain midfielder is now a significant part of European Championship history.

Here he is, talking to ITV Sport :

💬 “It’s unbelievable. This is a dream. The best national team in the Euros is crazy. But this talks about how humble we have been to keep working, never lose faith. And this tournament… Come on. We beat four (past) World Cup champions. I mean, how tough was that?!

“I know (Cole Palmer is a huge star and going to be the top player in the next year. He put it in the corner and in that moment, we suffered.

“But this tournament, we saw something different — that we could overcome this situation.

“We’re so happy about what happened. We made history but this doesn’t stop here.”

De la Fuente has high hopes this is just the start

De la Fuente has high hopes this is just the start

For all England’s misery, what a joyous occasion for Spain as they return to the top of European football — and what a job Spain head coach Luis de la Fuente has done in getting them back there. Here he is speaking to La 1 :

💬 “You cannot be happier than this, to see the fans, the players… Cannot be happier. It was a marvellous day, an authentic team. I am even prouder of them now.

“We wanted to reinforce who we are, keep doing what we do. We knew the game would open up.

“We can always improve. We always felt we could do more. Now we will try and win the next competition too. And we will do it, as these players are an example for everyone. They are very good.”

Kane did not reach the ‘hoped-for’ level

Kane did not reach the ‘hoped-for’ level

Gareth Southgate cut a devastated figure off the back of that final defeat, as you’d expect. He ensured everyone knew he felt Spain were the best team in the tournament — but after that, he addressed some of England issues with BBC Sport :

💬 “There is definitely a disadvantage to having a day less to prepare. But we were still in it come 80 minutes. It is going to take a while to pick the bones out of it really.

“Physically it has been tough for (Harry Kane). He came into the tournament short on games and has not quite reached the level we all would have hoped.

“The games are hugely demanding and we thought Ollie’s (Watkins) freshness would allow us to press better and offer a press in behind. I thought the substitutes came on and did what we asked them to do.”

Trump rally shooter appears to have acted alone, FBI says

“Suspicious devices” were found in his home and vehicle, but agents see no immediate ideology.

BETHEL PARK, Pa. — The FBI said Sunday that investigators have not yet identified any ideology fueling the gunman who fired at former president Donald Trump at a packed campaign rally, and they believe he carried out the horrifying assassination attempt on his own.

The gunman was identified as 20-year-old Thomas Matthew Crooks, of Bethel Park, a strong math student in high school who was working as a nursing home employee.

Seconds after he opened fire from a rooftop outside the rally’s security perimeter Saturday evening, using an AR-style rifle that was legally purchased by his father, he was fatally shot by the Secret Service, authorities said.

“At this time, the information that we have indicates that the shooter acted alone and that there are currently no public safety concerns,” FBI special agent in charge Kevin Rojek said in a telephone briefing. “At present we have not identified an ideology associated with the subject, but I want to remind everyone that we’re still very early in this investigation.”

Officials said they had not reached any final conclusions and are still scrutinizing Crooks’s associates to see if anyone aided his violent plan.

Trump rally shooting

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The wounding of a former president and presumptive nominee at the outdoor event in Butler, Pa., shocked the nation and brought calls for calmer political rhetoric on the eve of the Republican National Convention in Milwaukee. It also sparked significant questions about what security lapses allowed the gunman to get onto the roof undetected.

At the White House, President Biden pledged that every measure would be taken to get to the bottom of the attack, and he urged the public to give the FBI time to properly investigate before reaching conclusions.

Speaking from the Oval Office on Sunday night, Biden said the country needs “to lower the temperature,” adding: “Politics must never be a literal battlefield or, God forbid, a literal killing field.”

While authorities have not given details of Trump’s injuries, the former president said in a post on Truth Social that he was “shot with a bullet that pierced the upper part of my right ear.”

The bullets that missed Trump still proved deadly. One spectator was killed , and two others were critically injured in the attack.

Rojek identified the firearm used in the attack as an AR-style rifle chambered in 5.56mm, a common caliber for such weapons. The gunman’s family, the FBI said, is cooperating with investigators. Other law enforcement officials said the weapon helped investigators identify the dead gunman after ATF agents quickly tracked down the gun purchase paperwork.

During a search of a vehicle used by the gunman, agents found a “rudimentary” suspected explosive device, officials said. “We have seized the device, rendered it safe, and we are also in the process of analyzing that further,” Rojek said. In a later update, the FBI said suspicious devices were found in his home and vehicle, and both were rendered safe by bomb technicians.

FBI officials said they have reviewed some of the gunman’s recent electronic communications and hope his cellphone will provide more such evidence.

Officials said he did not have a history of interactions with law enforcement or of mental illness, and they had yet to find any accounts of him making threats. Former classmates described him as kind, polite and smart.

Lacking a clear sign of his motive, investigators searched for every scrap of potential evidence. The shooter’s phone was sent to technical experts at FBI labs in Quantico, Va. His vehicle was towed to undergo further examination. And his online activity, which so far appears sparse and inconclusive, will be carefully examined.

“We are investigating this as an assassination attempt but also looking at it as a potential domestic terrorism attack,” senior FBI official Robert Wells said. The FBI urged anyone with relevant information to submit it to the agency.

The gunman worked as a dietary aide at Bethel Park Skilled Nursing and Rehabilitation Center in the Pittsburgh suburb of about 34,000 people located about 40 miles south of Butler.

Crooks “performed his job without concern, and his background check was clean,” the administrator of the facility said in a statement.

“A quiet kid” is how Sarah D’Angelo, 20, remembered the teenager she saw before 7:30 a.m. almost every school day for years at Bethel Park High School. Organized by their last names, they sat a few chairs apart.

He would arrive on time and spend most of the 20-minute period either finishing homework or playing video games on his computer, D’Angelo recalled. They hardly talked, D’Angelo said, mostly because it was early and everyone was tired.

“He was nice to anyone he talked to,” D’Angelo said.

D’Angelo said that Crooks did not appear to have many friends, but that he also did not strike her as particularly lonely. He was good at math, “a calculus-type person,” she said. A local media outlet’s list of graduates of Bethel Park High School in 2022 listed Crooks as one of 20 students to have received a $500 prize for math and science from the school that year.

“There were a few people that were more violent in school,” D’Angelo said. “He was not one of those kids.”

On Sunday, she found herself thinking about their final project in honors American history, which was about the assassination of John F. Kennedy.

Their teacher instructed them to determine what they thought happened — including how many gunmen there were, and where they hid to fire the fatal shots.

Photos from the Trump rally shooting

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Summer Barkley, 19, who lives in Bethel Park, remembered Crooks as a quiet, polite and intelligent student in her freshman history class. “He didn’t talk a lot, but when he did, it was never anything negative,” Barkley said.

“Our history teacher could always count on him to be able to talk about different things about history, know his facts,” she said.

Barkley said she saw Crooks at high school frequently until the pandemic hit during the spring of their sophomore year. Classes went online for the rest of the semester and then to a hybrid model.

She was with a group of friends Saturday night playing video games when she heard he had been identified as the gunman.

“Our jaws were open because we just couldn’t believe it,” she said. “I’m not excusing anything he did, but it was a shock to see someone who was nice to me in high school and got good grades and things like that to have such a horrible outcome.

“It was just something that was never something we could have seen coming. It was not at all something where we were like, ‘Okay, maybe I can see his behavior here, or something like that.’”

According to state records, Crooks was registered as a Republican, though campaign finance records show that someone with his name and street address gave $15 to the Progressive Turnout Project, a Democratic voter-turnout organization, in January 2021.

An initial review of online social media platforms revealed little about the shooter. Discord, the online gaming chat platform, said Sunday that it had removed a “rarely utilized” account that was linked to him.

“We have found no evidence that it was used to plan this incident, promote violence or discuss his political views,” said Clint Smith, Discord’s chief legal officer. Discord is cooperating with law enforcement, Smith said.

Bethel Park residents described the borough as a tightknit community made up of small-business owners and self-described family men who like to talk about their children but not politics.

The fire department consists entirely of volunteers, said Stephen Diethorn, 66, who with his wife owns Ma and Pop’s diner. “People like to help each other, and they like to get along.”

By early Sunday, authorities had sealed off the area around the shooter’s home. Fire department vehicles restricted access for several blocks, allowing only residents and investigators to enter.

In the streets outside that area, the neighborhood seemed apolitical, with no yard signs for any cause or candidate.

But Diethorn, the diner owner, said he had noticed political tension intensifying somewhat in recent years.

Last year, he had to come out from the kitchen to break up an argument between a man who supported President Biden and another who liked Trump. They were yelling. He encouraged them to “be civil.”

Then a few months ago, a man who rides his bicycle around town in a colonial outfit and with a big Trump sign decided to park outside the diner. Diethorn asked him to move across the street. He didn’t want anything controversial to discourage business.

The separation between food and politics collapsed Sunday morning, as the TV mounted above the four pots of coffee flashed pictures of the former president bleeding from the ear next to the words “Bethel Park.”

“To see a statement talking about [Bethel Park] High School on TV, it’s insane, like out of a movie or something” said customer Tony Serkis, 51. “Unfortunately, it is scarring this community right here.”

Serkis, a lifelong conservative who works in IT, credits Trump with pushing economic policies during his first term that helped Serkis and his family. They were supposed to go to the rally Saturday, but scheduling conflicts prevented them from attending.

Serkis said he grew up with close friends who were liberal and thinks it is important for people who have differences to be able to talk to each other. “We’ve lost that,” he said. “I mean, someone tried to assassinate a former president.”

Barrett, Stein and Hilton reported from Washington. Steve Hendrix in Bethel Park, Annabelle Timsit in London and Shawn Boburg, Alice Crites, Alex Horton, Aaron Schaffer and Cat Zakrzewski in Washington contributed to this report.

The shooter: The FBI named 20-year-old Thomas Matthew Crooks of Bethel Park, Pa., who is now dead, as the gunman. Federal investigators determined that the rifle used was legally purchased by the gunman’s father in 2013, according to a person familiar with the investigation.

Victims: The man killed at the rally was Corey Comperatore , a married father of two daughters who Pennsylvania Gov. Josh Shapiro (D) said died trying to protect his family. The two rally attendees who were critically injured were identified as David Dutch and James Copenhaver.

Layout of shooting site: The Washington Post built a 3D model of the site of the attempted assassination at a Donald Trump rally in Pennsylvania based on more than 40 videos and photos. The Post’s analysis found that two Secret Service countersniper teams may not have been able to see the shooter at first.

Secret Service: Growing evidence that law enforcement were made aware of the shooter before he opened fire has put the Secret Service under pressure to explain what analysts have described as a major security failure .

Online conspiracy theories: A torrent of unsubstantiated theories flooded social media and other channels, fueling false and dueling narratives .

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Reviews 4.3.

Most relevant

I have purchased a full annual cover…

I have purchased a full annual cover with Just Travel. However, please note that they do not cover a one way flight... So basically, paid for something which I cannot use, just because I do not have a flight back booked yet, which is a bit silly.

Date of experience : 10 July 2024

Reply from Just Travel Cover

Hello, Thank you for taking the time to leave us a review. As we are an insurance broker, we use a panel of insurers. The terms and conditions differ depending on the insurer. With some of the insurers on our panel, including the Free Spirit Flex scheme you are currently with, it is a requirement of the policy that an outbound and return ticket is booked prior to your trip commencing. We do have alternative schemes available, who do not have this requirement, if you would like us to look into other options for you. Should you have any further queries or wish to explore other options, please contact our office. Kind Regards, Claire

Dishonest and unreliable

This company messed up my Schengen visa application by putting France on the insurance documents instead of the usual, official “Europe” as the destination and this was flagged as wrong during my biometrics appointment. I rang them to correct the mistake they had made and they refused, except I paid extra hence they extorted money from me and blamed me for their mistake. Now finding out from my friend who had the same problem with them that they apologised and corrected hers for free. Very dishonest and unreliable!

Date of experience : 17 May 2024

Hello, Thank you for your feedback and for taking the time to leave us a review. I can see you have since spoken to one of our complaints handlers and this has been dealt with accordingly. Should you have any further queries please do not hesitate to contact us. Kind Regards, Claire

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

Date of experience : 17 January 2024

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner. Time taken to explain carefully options and choices along with costs. Rime taken to go through my needs with a pre existing health issue N pressure at all Clearly defined processes throughout phone call. Good service and was recommended by a lady from Cruise 1st

Date of experience : 29 October 2023

Competitive pricing

Competitive pricing and range of cover options to suit all scenarios and budgets. Easy to buy cover wanted and all documents emailed immediately. Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far!

Date of experience : 28 January 2024

It all felt very straight forward

It all felt very straight forward . The chap did not treat me like a geriatric idiot. Was chatty but professional . He was not obviously reading from a script. There was a feeling of good personal service which I fear is sadly lacking in so many on line or telephone services. Dread the march of AI. Personal touch is so much better.

Date of experience : 19 May 2023

Affordable cover with great service

We have used Just Travel for the past years.Today was renewal day which I wasn't looking forward to given my husband had a heart attack and CABG last year whilst on holiday in Turkey which the insurance we had via Just Travel fully covered. Today Danielle provided great service friendly polite and patient and found us a new policy within our budget providing all the cover we need, even taking time to clarify the medical underwriters on the new policy, thank you. We've recommended Just Travel to many friends and will continue to do so.

Date of experience : 13 July 2023

If in doubt give them a shout - I done an online quote for an annual…

I done an online quote for an annual cover for my wife and l - but l wasnt sure l had included our health details I called the number and l was guided through my application. I had missed the health section which we quickly added and completed by application and purchased the policy. As the saying goes better to be safe not sorry.

Date of experience : 02 December 2022

well easy website,with everything…

well easy website,with everything straightforward , if you need to contact there is a telephone number plus e mail, and live chat, everything went superbly as usual. use this firm regular, not claimed yet so cant comment on the essential bit

Date of experience : 29 May 2023

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

Date of experience : 03 October 2023

A great website very easy to use and…

A great website very easy to use and being able to screen your medical conditions is a bonus. Excellent price as well. Booked for myself and all my family. Would highly recommend.

Date of experience : 26 January 2024

Pre existing conditions covered!!

After three days of trying to get travel insurance due to medical issues, not only did I find one with all pre existing conditions covered but also zero excess and very very cheap too. Brilliant service. Definitely recommend

The first quote I received said that I…

The first quote I received said that I had no health issues, although I had listed one. I saved this quote and decided to do a second one the next day. This time everything was listed for myself and my wife. Although we both have some, minor, health issue I feel we were offered insurance at a reasonable price. It’s quick and easy to enter the information required, but I would suggest you need to check everything before accepting one of the quotes.

Date of experience : 28 August 2023

I needed travel insurance to go to…Singapore and Thailand

I needed travel insurance to go to Singapore and Thailand. I have various medical problems I had to declare but lady called Kayleigh dealt with me and made everything extremely easy. She found me a brilliant price and was very pleasant and chatty.

Date of experience : 08 June 2023

I like Just Travel because they are Polite and Professional

I like Just Travel because they are a local company and customers can speak to a member of staff. Everything is explained fully as is any queries I have. Also, all information is sent to me email address where I can read through any relevant points again, in my own time. The Just Travel staff are always very pleasant and polite.

Date of experience : 08 February 2023

They are friendly

They are friendly, helpful and always only to happy to answer questions and find alternative options if I ask also make suggestions which could be helpful. Have used them for several years now and nothing is too much trouble.

Date of experience : 14 February 2023

Was so grateful Just Travel would insure me during my trip to Canada. Having an ongoing medical condition I could not find any company who would insure me for 3 weeks. Just Travel gave me an insurance based on my need. Thank you.

Date of experience : 23 August 2022

Good afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Nyomi

Really pleased with dealing with Just…

Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover.

Date of experience : 09 August 2022

Good Afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Sarah

Extremely polite and helpful

I had an additional health issue to add to the list from my previous insurance, so the website said I needed to speak to someone. I ended up speaking to a very helpful young lady and she was able to assist and get me exactly the cover that I needed. I was also impressed with the overall price, considering the extra health issue. I have used JustTravel for the last 5 holidays and will definitely be using them in the future.

Date of experience : 23 May 2022

Really frustrating claim. Avoid

Seemed helpful and reasonably priced. Unfortunately had to make a claim when we returned from holiday. Took two calls to be sent the correct forms. Completed and returned within 1 day and received an email confirming receipt and stating it would be processed within 5 working days. Following numerous emails phone calls and errors the claim was finally settled after 2 months. It then took them a further 6 weeks to deal with the resulting complaint. Avoid!

Date of experience : 27 September 2022

Good morning, Thank you Beverley for your feedback. I am pleased that your claim was upheld, albeit with a delay. We are working closely with our claims department to improve the service levels on handling times. We do have multiple underwriters and claims handlers available so if you are considering using us again, we can provide cover with an alternative insurer if you wish. Should you have any further queries please don't hesitate to contact our office. Kind regards, Nyomi

Just Travel Cover contact information?

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Why are people protesting against tourists in Barcelona?

Thousands of protesters have hit the streets of central Barcelona to denounce mass tourism and its effect on Spain's most visited city, the latest in a series of similar marches around the country.

The protesters stopped in front of hotels and restaurants to confront tourists, symbolically taping off some businesses and carrying signs reading "Barcelona is not for sale" and "Tourists go home".

Footage showed demonstrators shooting colourful water pistols at tourists eating outdoors at restaurants, with some soggy diners awkwardly shuffling to a different table.

"I have nothing against tourism, but here in Barcelona we are suffering from an excess of tourism that has made our city unliveable," said Jordi Guiu, a 70-year-old sociologist.

Two young women stand in a crowd of protesters shouting and shoot plastic water guns

The group of protesters marching along a waterfront district in Barcelona on Saturday was some 2,800 strong, police said.

Here's what has led to the locals' frustrations bubbling over in the incredibly popular travel destination.

Housing costs in the heart of tensions

The key driver behind the protests is the rising cost of housing due to mass tourism, while the negative effects on local commerce and working conditions also play a role.

Housing costs in Barcelona have increased significantly, with rents up 68 per cent and the cost of buying a house up 38 per cent in the past decade , according to local authorities.

A woman sitting at a restaurant table holds her hands in front of her mouth as protesters walk past

In the past year alone, rents in the city rose by 18 per cent, according to property website Idealista.

"Local shops are closing to make way for stores that do not serve the needs of neighbourhoods. People cannot afford their rents," Isa Miralles, a 35-year-old musician who lives in the Barceloneta district, told AFP.

Short-term holiday rentals under scrutiny

Barcelona's mayor Jaume Collboni announced last month that it was banning tourist apartment rentals by 2028 to combat the "negative effects of mass tourism".

The plan is to scrap the licenses of the 10,000-plus apartments currently approved as short-term rentals and put them back on the local housing market .

"We are confronting what we believe is Barcelona's largest problem," Mr Collboni told a city government event.

The announcement could lead to a legal battle and is opposed by Barcelona's tourist apartments association, APARTUR, which says it will feed the black market.

"Collboni is making a mistake that will lead to [higher] poverty and unemployment," APARTUR said in a statement.

Inside Airbnb, a website providing data about the impact of the vacation rentals platform on residential communities, says there are over 18,000 listings in Barcelona .

More than half of the listings were entire homes or apartments , as opposed to a host renting out a room or section of a property they live in, according to the website. About one in three were unlicensed .

Nearly three quarters of hosts in the city had multiple listings .

Restrictions on short-term rentals have been announced by local governments around the world as residents increasingly get priced out of popular travel destinations due to gentrification and owner preference for lucrative tourist rentals over long-term rentals for locals.

A female protester holds up a sign saying "This exotic girl wants to pay her rent"

Tourism-reliant economy questioned

Spain has long been a popular holiday destination for its warm weather, rich history and sunny beaches.

But the country is struggling to balance promoting tourism, a key driver of its economy, and addressing citizens' concerns over housing availability and costs.

Spain was the second most-visited country in the world in 2023, behind France, according to World Tourism rankings by the United Nations World Tourism Organization.

It received 85 million foreign visitors in 2023, an increase of nearly 20 per cent from the previous year, according to the National Statistics Institute.

The most-visited region of Spain was Catalonia, with 18 million foreign visitors. Barcelona is the capital of Catalonia.

The coastal city alone, with its many internationally famous sites such as La Sagrada Familia, received more than 12 million tourists last year, according to local authorities.

A toruist looks through the window of a restaurant at protesters, one holds a sign saying "Dear tourist balconing is fun"

The protesters in Barcelona are aware of the importance of tourism to the economy, but want to see that change.

A protester told Reuters one of the reasons she was attending the demonstration was to protest "against the economic model based on mass tourism."

"This model makes us poorer and more dependent," said Nuria Suarez.

Tensions on the rise around Spain

Barcelona isn't the only place in Spain where tourism is creating tension in the local community.

The Barcelona protests come after similar demonstrations in other tourist hotspots such as Malaga, Palma de Mallorca and the Canary Islands, some attended by tens of thousands of people.

Seasonal hospitality workers struggle to find accommodation, with many resorting to sleeping in caravans or even their cars.

Protestors walk down a street holding signs that read "digital nomads go home"

The national government is taking notice, with Prime Minister Pedro Sanchez announcing last week that the government would create a registry of holiday rental properties in a bid to limit the number of listings .

Housing Minister Isabel Rodriguez said the registry would be ready by the end of 2025 at the earliest. When that happens, online platforms will have to provide data about hosts to verify if they are allowed to rent their homes.

The government is also looking to take steps to curb mid-term rentals ranging from one to 11 months, and may give neighbours in apartment blocks a say over whether an owner can list their property on platforms, the minister said.

But some don't feel the measures are enough.

"The rise of tourist rentals is a major problem and these measures are not serious," said Victor Palomo, leader of the Madrid Tenants' Union after meeting with the housing minister.

"It can't be that it's only neighbours that are in charge of regulating them," he said, calling for landlords to pay more taxes.

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Just Travel Cover   Reviews

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Reviews 4.3.

Most relevant

I have purchased a full annual cover…

I have purchased a full annual cover with Just Travel. However, please note that they do not cover a one way flight... So basically, paid for something which I cannot use, just because I do not have a flight back booked yet, which is a bit silly.

Date of experience : July 10, 2024

Reply from Just Travel Cover

Hello, Thank you for taking the time to leave us a review. As we are an insurance broker, we use a panel of insurers. The terms and conditions differ depending on the insurer. With some of the insurers on our panel, including the Free Spirit Flex scheme you are currently with, it is a requirement of the policy that an outbound and return ticket is booked prior to your trip commencing. We do have alternative schemes available, who do not have this requirement, if you would like us to look into other options for you. Should you have any further queries or wish to explore other options, please contact our office. Kind Regards, Claire

Dishonest and unreliable

This company messed up my Schengen visa application by putting France on the insurance documents instead of the usual, official “Europe” as the destination and this was flagged as wrong during my biometrics appointment. I rang them to correct the mistake they had made and they refused, except I paid extra hence they extorted money from me and blamed me for their mistake. Now finding out from my friend who had the same problem with them that they apologised and corrected hers for free. Very dishonest and unreliable!

Date of experience : May 17, 2024

Hello, Thank you for your feedback and for taking the time to leave us a review. I can see you have since spoken to one of our complaints handlers and this has been dealt with accordingly. Should you have any further queries please do not hesitate to contact us. Kind Regards, Claire

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

Date of experience : January 17, 2024

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner. Time taken to explain carefully options and choices along with costs. Rime taken to go through my needs with a pre existing health issue N pressure at all Clearly defined processes throughout phone call. Good service and was recommended by a lady from Cruise 1st

Date of experience : October 29, 2023

Competitive pricing

Competitive pricing and range of cover options to suit all scenarios and budgets. Easy to buy cover wanted and all documents emailed immediately. Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far!

Date of experience : January 28, 2024

It all felt very straight forward

It all felt very straight forward . The chap did not treat me like a geriatric idiot. Was chatty but professional . He was not obviously reading from a script. There was a feeling of good personal service which I fear is sadly lacking in so many on line or telephone services. Dread the march of AI. Personal touch is so much better.

Date of experience : May 19, 2023

Affordable cover with great service

We have used Just Travel for the past years.Today was renewal day which I wasn't looking forward to given my husband had a heart attack and CABG last year whilst on holiday in Turkey which the insurance we had via Just Travel fully covered. Today Danielle provided great service friendly polite and patient and found us a new policy within our budget providing all the cover we need, even taking time to clarify the medical underwriters on the new policy, thank you. We've recommended Just Travel to many friends and will continue to do so.

Date of experience : July 13, 2023

If in doubt give them a shout - I done an online quote for an annual…

I done an online quote for an annual cover for my wife and l - but l wasnt sure l had included our health details I called the number and l was guided through my application. I had missed the health section which we quickly added and completed by application and purchased the policy. As the saying goes better to be safe not sorry.

Date of experience : December 02, 2022

well easy website,with everything…

well easy website,with everything straightforward , if you need to contact there is a telephone number plus e mail, and live chat, everything went superbly as usual. use this firm regular, not claimed yet so cant comment on the essential bit

Date of experience : May 29, 2023

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

Date of experience : October 03, 2023

A great website very easy to use and…

A great website very easy to use and being able to screen your medical conditions is a bonus. Excellent price as well. Booked for myself and all my family. Would highly recommend.

Date of experience : January 26, 2024

Pre existing conditions covered!!

After three days of trying to get travel insurance due to medical issues, not only did I find one with all pre existing conditions covered but also zero excess and very very cheap too. Brilliant service. Definitely recommend

The first quote I received said that I…

The first quote I received said that I had no health issues, although I had listed one. I saved this quote and decided to do a second one the next day. This time everything was listed for myself and my wife. Although we both have some, minor, health issue I feel we were offered insurance at a reasonable price. It’s quick and easy to enter the information required, but I would suggest you need to check everything before accepting one of the quotes.

Date of experience : August 28, 2023

I needed travel insurance to go to…Singapore and Thailand

I needed travel insurance to go to Singapore and Thailand. I have various medical problems I had to declare but lady called Kayleigh dealt with me and made everything extremely easy. She found me a brilliant price and was very pleasant and chatty.

Date of experience : June 08, 2023

I like Just Travel because they are Polite and Professional

I like Just Travel because they are a local company and customers can speak to a member of staff. Everything is explained fully as is any queries I have. Also, all information is sent to me email address where I can read through any relevant points again, in my own time. The Just Travel staff are always very pleasant and polite.

Date of experience : February 08, 2023

They are friendly

They are friendly, helpful and always only to happy to answer questions and find alternative options if I ask also make suggestions which could be helpful. Have used them for several years now and nothing is too much trouble.

Date of experience : February 14, 2023

Was so grateful Just Travel would insure me during my trip to Canada. Having an ongoing medical condition I could not find any company who would insure me for 3 weeks. Just Travel gave me an insurance based on my need. Thank you.

Date of experience : August 23, 2022

Good afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Nyomi

Really pleased with dealing with Just…

Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover.

Date of experience : August 09, 2022

Good Afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Sarah

Extremely polite and helpful

I had an additional health issue to add to the list from my previous insurance, so the website said I needed to speak to someone. I ended up speaking to a very helpful young lady and she was able to assist and get me exactly the cover that I needed. I was also impressed with the overall price, considering the extra health issue. I have used JustTravel for the last 5 holidays and will definitely be using them in the future.

Date of experience : May 23, 2022

Really frustrating claim. Avoid

Seemed helpful and reasonably priced. Unfortunately had to make a claim when we returned from holiday. Took two calls to be sent the correct forms. Completed and returned within 1 day and received an email confirming receipt and stating it would be processed within 5 working days. Following numerous emails phone calls and errors the claim was finally settled after 2 months. It then took them a further 6 weeks to deal with the resulting complaint. Avoid!

Date of experience : September 27, 2022

Good morning, Thank you Beverley for your feedback. I am pleased that your claim was upheld, albeit with a delay. We are working closely with our claims department to improve the service levels on handling times. We do have multiple underwriters and claims handlers available so if you are considering using us again, we can provide cover with an alternative insurer if you wish. Should you have any further queries please don't hesitate to contact our office. Kind regards, Nyomi

Suggested companies

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Just Travel Cover   Reviews

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Write a review

Reviews 4.3.

Most relevant

I have purchased a full annual cover…

I have purchased a full annual cover with Just Travel. However, please note that they do not cover a one way flight... So basically, paid for something which I cannot use, just because I do not have a flight back booked yet, which is a bit silly.

Date of experience : 10 July 2024

Reply from Just Travel Cover

Hello, Thank you for taking the time to leave us a review. As we are an insurance broker, we use a panel of insurers. The terms and conditions differ depending on the insurer. With some of the insurers on our panel, including the Free Spirit Flex scheme you are currently with, it is a requirement of the policy that an outbound and return ticket is booked prior to your trip commencing. We do have alternative schemes available, who do not have this requirement, if you would like us to look into other options for you. Should you have any further queries or wish to explore other options, please contact our office. Kind Regards, Claire

Dishonest and unreliable

This company messed up my Schengen visa application by putting France on the insurance documents instead of the usual, official “Europe” as the destination and this was flagged as wrong during my biometrics appointment. I rang them to correct the mistake they had made and they refused, except I paid extra hence they extorted money from me and blamed me for their mistake. Now finding out from my friend who had the same problem with them that they apologised and corrected hers for free. Very dishonest and unreliable!

Date of experience : 17 May 2024

Hello, Thank you for your feedback and for taking the time to leave us a review. I can see you have since spoken to one of our complaints handlers and this has been dealt with accordingly. Should you have any further queries please do not hesitate to contact us. Kind Regards, Claire

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

Date of experience : 17 January 2024

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner. Time taken to explain carefully options and choices along with costs. Rime taken to go through my needs with a pre existing health issue N pressure at all Clearly defined processes throughout phone call. Good service and was recommended by a lady from Cruise 1st

Date of experience : 29 October 2023

Competitive pricing

Competitive pricing and range of cover options to suit all scenarios and budgets. Easy to buy cover wanted and all documents emailed immediately. Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far!

Date of experience : 28 January 2024

It all felt very straight forward

It all felt very straight forward . The chap did not treat me like a geriatric idiot. Was chatty but professional . He was not obviously reading from a script. There was a feeling of good personal service which I fear is sadly lacking in so many on line or telephone services. Dread the march of AI. Personal touch is so much better.

Date of experience : 19 May 2023

Affordable cover with great service

We have used Just Travel for the past years.Today was renewal day which I wasn't looking forward to given my husband had a heart attack and CABG last year whilst on holiday in Turkey which the insurance we had via Just Travel fully covered. Today Danielle provided great service friendly polite and patient and found us a new policy within our budget providing all the cover we need, even taking time to clarify the medical underwriters on the new policy, thank you. We've recommended Just Travel to many friends and will continue to do so.

Date of experience : 13 July 2023

If in doubt give them a shout - I done an online quote for an annual…

I done an online quote for an annual cover for my wife and l - but l wasnt sure l had included our health details I called the number and l was guided through my application. I had missed the health section which we quickly added and completed by application and purchased the policy. As the saying goes better to be safe not sorry.

Date of experience : 02 December 2022

well easy website,with everything…

well easy website,with everything straightforward , if you need to contact there is a telephone number plus e mail, and live chat, everything went superbly as usual. use this firm regular, not claimed yet so cant comment on the essential bit

Date of experience : 29 May 2023

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

Date of experience : 03 October 2023

A great website very easy to use and…

A great website very easy to use and being able to screen your medical conditions is a bonus. Excellent price as well. Booked for myself and all my family. Would highly recommend.

Date of experience : 26 January 2024

Pre existing conditions covered!!

After three days of trying to get travel insurance due to medical issues, not only did I find one with all pre existing conditions covered but also zero excess and very very cheap too. Brilliant service. Definitely recommend

The first quote I received said that I…

The first quote I received said that I had no health issues, although I had listed one. I saved this quote and decided to do a second one the next day. This time everything was listed for myself and my wife. Although we both have some, minor, health issue I feel we were offered insurance at a reasonable price. It’s quick and easy to enter the information required, but I would suggest you need to check everything before accepting one of the quotes.

Date of experience : 28 August 2023

I needed travel insurance to go to…Singapore and Thailand

I needed travel insurance to go to Singapore and Thailand. I have various medical problems I had to declare but lady called Kayleigh dealt with me and made everything extremely easy. She found me a brilliant price and was very pleasant and chatty.

Date of experience : 08 June 2023

I like Just Travel because they are Polite and Professional

I like Just Travel because they are a local company and customers can speak to a member of staff. Everything is explained fully as is any queries I have. Also, all information is sent to me email address where I can read through any relevant points again, in my own time. The Just Travel staff are always very pleasant and polite.

Date of experience : 08 February 2023

They are friendly

They are friendly, helpful and always only to happy to answer questions and find alternative options if I ask also make suggestions which could be helpful. Have used them for several years now and nothing is too much trouble.

Date of experience : 14 February 2023

Was so grateful Just Travel would insure me during my trip to Canada. Having an ongoing medical condition I could not find any company who would insure me for 3 weeks. Just Travel gave me an insurance based on my need. Thank you.

Date of experience : 23 August 2022

Good afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Nyomi

Really pleased with dealing with Just…

Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover.

Date of experience : 09 August 2022

Good Afternoon, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again. Sarah

Extremely polite and helpful

I had an additional health issue to add to the list from my previous insurance, so the website said I needed to speak to someone. I ended up speaking to a very helpful young lady and she was able to assist and get me exactly the cover that I needed. I was also impressed with the overall price, considering the extra health issue. I have used JustTravel for the last 5 holidays and will definitely be using them in the future.

Date of experience : 23 May 2022

Really frustrating claim. Avoid

Seemed helpful and reasonably priced. Unfortunately had to make a claim when we returned from holiday. Took two calls to be sent the correct forms. Completed and returned within 1 day and received an email confirming receipt and stating it would be processed within 5 working days. Following numerous emails phone calls and errors the claim was finally settled after 2 months. It then took them a further 6 weeks to deal with the resulting complaint. Avoid!

Date of experience : 27 September 2022

Good morning, Thank you Beverley for your feedback. I am pleased that your claim was upheld, albeit with a delay. We are working closely with our claims department to improve the service levels on handling times. We do have multiple underwriters and claims handlers available so if you are considering using us again, we can provide cover with an alternative insurer if you wish. Should you have any further queries please don't hesitate to contact our office. Kind regards, Nyomi

SecMet-live video chat 17+

Video chat to make friends, designed for iphone.

  • Offers In-App Purchases

iPhone Screenshots

Description.

welcome to SecMet! SecMet is a new app designed to make process of finding new friends easier than ever! Our app unites people from all over the world. You can meet someone very smart, funny, pleasant, just a person of your type. But it's always up to you weather to join chat or keep searching for another interesting person.You can share your life and conduct One-on-One video chats or text chat. But don't worry, when you meet new friends from other countries, our app will help you automatically translate and won't let you miss an opportunity to make friends. HOW YOU WILL FIND NEW FRIENDS: * Register easily Easily sign up with just one tap! Join our app hassle-free with our simplified one-button registration in just seconds. * Tell us about you Set up your profile. And then you can enjoy our app and instantly connect with new friends globally. We genuinely hope you'll enjoy using SecMet-video chat! Privacy * Private and safe chats * Report or block users who are acting against our terms * Please respect other users and follow our guidelines to keep SecMet clean * The location will never be disclosed

Version 1.1.1

bug fix and Performance improvement.

App Privacy

The developer, 丹 徐 , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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October 15, 2021

2 minute read

How Do I Communicate With an Online Travel Advisor?

Travel planning on computer

Working with an online travel agency is designed to be as easy and convenient as possible. In addition to a dedicated travel expert working behind the scenes on your behalf, reputable companies also offer multiple means of communication to foster a more personal connection and ensure every aspect of your trip exceeds expectations.

From itinerary planning to last-minute questions or concerns while you’re abroad, staying in touch with your travel agency or advisor can make all the difference. That’s why most advisors ensure they can be reached whenever and wherever needed.

Phone & Text

Undoubtedly the most common line of contact, most online travel agencies provide a phone number to connect with an agent or advisor, around the clock. Some even text message info and updates throughout the process.

Sometimes you just need to speak with a real person.

Email is another ubiquitous connection. A travel advisor will typically send booking confirmations, itinerary details, and other important information or documentation via email.

Travel advisors are oftentimes on call and keep an eye out for client messages, so you can usually expect a timely, if not immediate response.

Email is a must when you need details, documentation or other easily accessible information at your fingertips.

Live Chat & Video Conferencing

As many face-to-face interactions are being replaced by virtual platforms, even brick-and-mortar travel agencies are starting to rely on live chat and video conferencing to communicate with travelers.

Video conferencing and live chat services will typically be integrated into the agency’s website for easy access and convenience. These could include AI bots and automated replies, but you can usually arrange to speak with an actual advisor or agency representative through video or live chat, on request.

For a more personal experience when you’re abroad, you can’t beat a virtual face-to-face conversation.

Social Media

Many travel professionals are embracing the inherent benefits of utilizing social media to contact and share information with prospective travelers.

Travelers can connect with advisors on a more personal and informal level on social media. They can get a sense of what travel opportunities they offer, view and share travel photos and testimonials, provide updates on popular destinations or upcoming offers, and drum up excitement and wanderlust.

Social media is a great way to connect with advisors for travel tips, destination recommendations, industry updates, and more.

Stay Connected With InteleTravel

Travel advisors are digitally accessible to their clients wherever they are, via phone, text, email, chat, and video. This makes it convenient for travelers to stay connected and provide direct input for booking preferences, itinerary details, or other inquiries that might arise during the course of the travel planning process.

InteleTravel Advisors provide online support and assistance no matter what your preferred contact method. Our trained and experienced travel professionals will work with you to arrange the best travel itinerary based on your individual specifications. And if you ever have questions, concerns or need assistance while abroad, you can always reach our travel advisor team or stellar customer service staff to help with whatever you require.

Connecting with an InteleTravel Advisor has never been easier. Contact InteleTravel today to start planning your next exciting journey!

Where would you like to travel, select your destination, and we'll pair you with an inteletravel advisor based on your travel needs., north america, south america, asia & south pacific, leave a comment, never miss an update.

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Chat Functionality Added to CWTSatoTravel.com

just travel live chat

Chat is here! To enhance the services we provide to our Military and Government travelers, we are excited to announce that we have added a new chat functionality available to access via desktop or on-the-go via mobile friendly display.

Chat provides our travelers with a quick and easy way to:

  • Cancel your trip
  • Request a copy of your invoice

To access chat, use the Travel Office Locator . This can also be found on the homepage of CWTSatoTravel.com or by clicking “Find Office” on the top toolbar of the website.

Please use the drop-down functionality to choose your government branch, or enter your agency, organization, unit number or duty station name in the form field.

Once you have found your travel office page and information, click the chat button under “ Chat with a  Representative ” to begin your chat.

Please note that chat is only available at this time for travelers who need to cancel their trip or request an invoice copy. We will continue to service all other inquiries via our phone lines or the forms located within the “Manage Your Travel Plans” section of our Travel Office pages.

We are excited to provide this new functionality for our travelers, minimizing time spent on the phone and managing your travel plans. We understand that your time is valuable and believe implementing chat will allow you to make the most of it.

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Just Travel Cover Opening Times

Please see our opening times over the Easter bank holiday weekend.

  • Goood Friday (29/3/24) Open 10-4.
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  • Easter Monday (1 April 2024) Open 10-4.

  Our live chat service is also in operation during these hours, and you can still get a quote for Travel Insurance via our website, and if you need to make an amendment (or cancel) an existing policy you can submit your request here.

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Justtravelcover.com is a trading style of Just Insurance Agents Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) number 610022 for General Insurance Distribution activities. Registered in England. Company No 05399196, Victoria House, Toward Road, Sunderland SR1 2QF. Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: www.financial-ombudsman.org.uk/

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IMAGES

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COMMENTS

  1. Contact Us

    Find out more about who we are and how we can help you with your Travel Insurance needs. Contact Just Travel Cover today. My Account 0800 294 2969; Travel Insurance. Specialist Travel Insurance. Single Trip Travel Insurance; ... Use our live chat to connect with a representative immediately for quick answers to your Travel Insurance queries. ...

  2. How can we help?

    Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. Check-in & Boarding.

  3. Medical Travel Insurance With No Age Limit

    At Just Travel Cover we aim to help everyone have a safe journey with high quality Travel Insurance. Get a quote. Five-star service. We've received more than 18,000 reviews from our customers with 70% leaving a five-star rating and 95% saying they'd reccomend us to friends and family.

  4. Travel Center Travel Insurance

    Call Us. 0800 294 2972. Monday - Thursday 9am - 6pm, Friday 9am - 5.30pm, Saturday 9am - 1pm.

  5. Just Travel Cover Reviews

    Competitive pricing and range of cover options to suit all scenarios and budgets. Easy to buy cover wanted and all documents emailed immediately. Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far! Date of experience: January 28, 2024. Useful.

  6. Opening Times

    For new quotations and renewals our contact centre and live chat support will be available at the following times until 2 January 2024: Monday - Thursday 09:00 - 17:30. Friday: 17:00. Saturday: 9:00 - 13:00. Sunday: Closed. In addition our offices will be closed on the following dates: Saturday 23rd December. Christmas Day.

  7. Video: Photographer who took iconic photo of bullet near Trump's ear

    Pulitzer Prize winning photographer Doug Mills discusses his iconic photo of a bullet passing by former President Trump's ear and the chaos he witnessed at the rally in Butler, Pennsylvania.

  8. Copenhagen Tries Rewards for Good Tourist Behavior

    The Danish capital is offering free museum tours, art workshops and more to visitors who take part in climate-friendly initiatives. By Ceylan Yeğinsu A new fee for Venice day trippers. A looming ...

  9. Spain vs England live updates

    That's Jack Grealish, who played just 21 minutes in the 2020 final and didn't even make the squad for Euro 2024. July 14, 2024 at 6:22 PM EDT Michael Bailey ·

  10. Best suburbs in U.S. rankings: Coppell, Texas makes Top 10

    So chalk up a victory for Coppell, the city of 43,000 just north of Dallas-Fort Worth International Airport. Coppell this week was ranked No. 5 in Travel + Leisure's best suburbs to live in the U ...

  11. Thomas Matthew Crooks, 20-year-old Trump rally shooter, identified by

    During a search of a vehicle used by the gunman, agents found a "rudimentary" suspected explosive device, officials said. "We have seized the device, rendered it safe, and we are also in the ...

  12. Man stopped at customs with 100 live snakes down his pants

    A man was caught trying to smuggle more than 100 live snakes into mainland China by stuffing them into his pants, according to the country's customs authority.. Customs officers in the southern ...

  13. Just Travel Cover Reviews

    Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover. Date of experience: 09 August 2022. Reply from Just Travel Cover.

  14. justfly

    Select "I Want to Book a Flight">"I Want to Use my Travel Credits to Book a Flight". This will open an article with information and instructions on using Travel Credits. If you require further assistance you can scroll down to the bottom of the page and click "Schedule a Call-Back". Enter your contact information, booking number and ...

  15. Just Travel Cover contact information?

    Does Just Travel Cover support live chat? How can I chat live with a Just Travel Cover customer support rep? Contact information availability rating: 5.0 - 1 rating. Do you have experience with this? Actually, I work for Just Travel Cover.

  16. American customer service − Customer service − American Airlines

    Chat with us . Get quick answers to your travel questions 24 / 7 with American's virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions. AAdvantage ® program FAQ Customer service FAQ Reservations and tickets FAQ

  17. Fact check: Biden's NATO press conference

    Biden, criticizing Trump's position on the NATO military alliance, said, "I think he said at one of his rallies, don't hold me to this, recently, where, 'NATO - I just learned about NATO ...

  18. Why are people protesting against tourists in Barcelona?

    Thousands of protesters have hit the streets of central Barcelona to denounce mass tourism and its effect on Spain's most visited city, the latest in a series of similar marches around the country ...

  19. Help Center

    Text "UNITED" to 32050 Text "UNITED" to 32050 for United Customer Service on the go! Chat with us. Agents available. Chat now. Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.

  20. Just Travel

    Aneevo is the new name for Just Travel Cover wholesale. All broker partners can now head to https://admin.aneevo.com to access the portal. If you did not receive our updates about Aneevo you can read it here and find out more on our website Aneevo.com. For any queries please use live chat, call us on 0800 458 0466 or email [email protected].

  21. Live Chat for Travel and Tourism

    You don't have to spend fortune to offer good customer service. Thanks to LiveChat, travel agents can respond to several enquiries at the same time without breaking a sweat. Try doing that over a phone call! Send your expenses on a one-way journey by having fewer employees handle more enquiries. Cut costs Learn more

  22. Just Travel Cover Reviews

    Really pleased with dealing with Just Travel Cover. Went via the telephone and the representative was extremely knowledgeable. All my questions were answered in depth and to my requirement. Policy purchased for a great price. Would highly recommend Just Travel Cover. Date of experience: August 09, 2022. Useful.

  23. Just Travel Cover Reviews

    The moral of my experience is be careful using Just Travel because if you need to claim they will do every thing to get more money from you. When I raised this with Just Travel they said it was the under writers problem AIG and I should talk to them. Date of experience: 28 April 2024. Useful. Share.

  24. Travel Assistance Center

    The Travel Assistance Center (TAC) provides DoD-wide support for issues unresolved or unaddressed at the local level. ... Chat is available online Monday - Friday 8:00 am - 6:00 pm ET (excluding Federal holidays). At this time, Live Chat analysts can only field questions related to these specific issues. Review the TAC Live Chat Users Guide ...

  25. SecMet-live video chat 17+

    ‎welcome to SecMet! SecMet is a new app designed to make process of finding new friends easier than ever! Our app unites people from all over the world. You can meet someone very smart, funny, pleasant, just a person of your type. But it's always up to you weather to join chat or keep searching for…

  26. How Do I Communicate With an Online Travel Advisor?

    Stay Connected With InteleTravel. Travel advisors are digitally accessible to their clients wherever they are, via phone, text, email, chat, and video. This makes it convenient for travelers to stay connected and provide direct input for booking preferences, itinerary details, or other inquiries that might arise during the course of the travel ...

  27. Chat is Here

    Chat is here! To enhance the services we provide to our Military and Government travelers, we are excited to announce that we have added a new chat functionality available to access via desktop or on-the-go via mobile friendly display. Chat provides our travelers with a quick and easy way to: To access chat, use the Travel Office Locator. This ...

  28. Live Chat Software for Travel Industry

    With live chat, offer help on your travel website and guide customers about flights, lodging, policy, and procedures and plan their entire trip, leading to faster conversions. Chat service is easy to implement and can easily fit your budget. A single travel agent can handle multiple chat sessions at a time, unlike asynchronous phone calls.

  29. Working with Us

    Want to partner with the UK's Best Travel Insurance Provider*? Just Travel Cover is an award-winning Travel Insurance provider, helping people of all ages find the Travel Insurance they need for peace of mind. With a panel of insurers and cover for all ages, medical conditions, cruises, winter sports and more, conversion is high and customers ...

  30. Opening times

    Just Travel Cover Opening Times. Please see our opening times over the Easter bank holiday weekend. ... Easter Saturday (30/3/24) Open 9-1. Easter Sunday (31/3/24) Closed. Easter Monday (1 April 2024) Open 10-4. Our live chat service is also in operation during these hours, and you can still get a quote for Travel Insurance via our website, and ...