aa travel insurance policy documents

Enable JavaScript

Please enable JavaScript to fully experience this site. How to enable JavaScript

International travel

Prepare for your trip

International travel doesn’t have to be tricky – just follow these steps to help you prepare for your trip.

We recommend you:

• Check if your destination has travel restrictions and entry requirements
• Come prepared with travel documents and required paperwork
• Arrive at the airport at least 3 hours before your scheduled departure time
• Documents and requirements you need to travel Opens another site in a new window that may not meet accessibility guidelines

Travel and health restrictions by destination Opens another site in a new window that may not meet accessibility guidelines

Travel often?

If you travel often, skip the paperwork and lines with:

• Global Entry
• TSA PreCheck
• Mobile Passport Control Opens another site in a new window that may not meet accessibility guidelines

Travel documents and requirements

You’re responsible to make sure you have the correct documents to enter and pass through any countries during your trip, and then make your way back home. If you don’t have the required documentation and identification, you will not be allowed to board the plane and would be responsible for any resulting costs.

Keep in mind:

• Everyone traveling, regardless of age, needs their own set of travel documents.
• Always use the information exactly as it appears on your passport (to book and fill out any documents).
• Check with the consulate of every country you’re entering (or passing through) to make sure you meet all travel requirements.
• Some countries require proof of return or onward travel, a visiting address and sufficient funds for your stay.

All children, regardless of age, must have a passport and any travel documents required by the countries visited. If you’re traveling internationally with anyone under 18, you may be required to show documentary evidence of your relationship and a Letter of Consent or permission for the child's travel from the parent(s) or legal guardian not present.

Traveling with children

A passport is required for all international travel. If you're traveling anywhere overseas, you need a passport to board an international flight and to enter the country. Passport cards will not be accepted as form of I.D. for international air travel.

• Some countries require your passport to be issued at least 6 months before the day you arrive. Check your destination’s requirements if you’re unsure.
• Passports must be kept in good condition, free of any damage beyond normal wear and tear, and material alterations. You may be denied boarding if you travel with a passport that appears damaged or altered.

U.S. citizens can use any government-issued form of identification to travel between the U.S., Puerto Rico and the U.S. Virgin Islands.

More information on U.S. passports Opens another site in a new window that may not meet accessibility guidelines

In addition to a passport, some countries require a visa to enter. If you’re traveling to the U.S. for a stay less than 90 days, the Department of Homeland Security requires eligible travelers to use the Electronic System for Travel Authorization (ESTA), as part of the Visa Waiver Program (VWP). You must submit your application no later than 72 hours before departing for the U.S., but we suggest you apply for authorization when you start planning your trip. You will be denied boarding if you arrive at the airport without an approved ESTA.

An approved ESTA travel authorization is:

• Valid for up to 2 years or your passport expires, whichever comes first
• Valid for multiple entries into the U.S.
• Not a guarantee of admissibility to the U.S., approval only authorizes you to board a carrier for travel to the U.S.

To enter the U.S. under the VWP, each passenger must have a machine-readable passport. If you don’t have a machine-readable zone, a valid visa is required.

Each passenger traveling to the U.S. under the VWP must have a:

• Valid electronic (e-Passport) with this symbol on the passport cover

If you present a non-electronic passport, a valid U.S. visa will be required or you’ll be denied boarding and entry into the U.S.

Apply for the Visa Waiver Program Opens another site in a new window that may not meet accessibility guidelines

Contact tracing for flights to the U.S.

The U.S. Centers for Disease Control and Prevention (CDC) requires all passengers flying to the United States to provide their contact information within 72 hours of departure. This information may be used by public health officials to follow up with passengers who may have been exposed to a contagious disease during travel.

• Read more information about the CDC contact tracing requirement Opens another site in a new window that may not meet accessibility guidelines.
• Submit your contact tracing information

Additional requirements

Some countries have additional requirements for travel, so we recommend that you check the U.S. Department of State website for the latest information and sign up for their Smart Traveler Enrollment Program.

U.S. Department of State Opens another site in a new window that may not meet accessibility guidelines

Travelers flying to Australia from certain countries, including the U.S., will need to obtain an Electronic Travel Authorization (ETA) for entry.

Apply for Australia ETA Opens another site in a new window that may not meet accessibility guidelines

Brazil has postponed requiring an eVisa for U.S., Canadian and Australian citizens until April 2025.

All visa-exempt foreign travelers who fly to, or transit through Canada now need an Electronic Travel Authorization (eTA). The authorization is electronically linked to the traveler’s passport and is valid for 5 years or until the passport expires, whichever comes first.

U.S. citizens and travelers with a valid Canadian visa are exempt from this eTA requirement.

Learn how to apply for an Electronic Travel Authorization Opens another site in a new window that may not meet accessibility guidelines

Under the VWP, Nationals of Chile traveling to the U.S. are required to have an E-passport in addition to a machine-readable passport.

All travelers entering Cuba will need to prepare additional information including a visa and health insurance.

Travel to Cuba

Travelers flying to Curaçao will need to complete a digital embarkation/disembarkation card (ED Card) prior to their trip.

Complete digital ED Card Opens another site in a new window that may not meet accessibility guidelines

If you are a permanent resident of Australia or travelling on a passport from a visa waiver country, you'll need an New Zealand Electronic Travel Authority (NZeTA). Some visitors and transit passengers can travel to New Zealand without a visa if they get an NZeTA before their trip.

Request an NZeTA Opens another site in a new window that may not meet accessibility guidelines

Customers traveling to or from Peru with amounts of cash exceeding $10,000 USD or its equivalent in local or foreign currency are legally responsible for declaring such amount at airport controls to avoid sanctions and up to the confiscation of the undeclared amount, as per Article 4 of Supreme Decree 195-2013-EF.

Additionally, it is prohibited entering or leaving the country with amounts over $30,000 USD or its equivalent in local or foreign currency.

Health and testing requirements

To travel, vaccinations may be required depending on where you’re traveling to and from.

Travel information from the CDC Opens another site in a new window that may not meet accessibility guidelines

• You must declare all personal medication on your arrival card.
• You must carry medical documentation to defend use of the medication.
• If you need to use syringe during your flight, you will also need a doctor's letter proving there's a medical reason to use it onboard.
• If you don't have proper documentation the medications may be confiscated.

When traveling to Nicaragua, a Yellow Fever shot will be required if you departed from or connected through any of these countries in the last 30 days:

• French Guiana
• Any country in Africa

Chemical sprays on international flights

Flights to and from certain countries require insecticide treatment (a process known as disinsection) inside the cabin for insect and disease control. The U.S. Department of Transportation provides full information about the spray and the countries required to use it.

Aircraft disinsection requirements Opens another site in a new window that may not meet accessibility guidelines

Your checked and carry-on bags may be sprayed or misted with a solution upon arrival due to local health protocols for virus and disease control. This action is performed by local authorities and not American Airlines.

Tax exemptions

You may be entitled to a refund of some taxes included in the price of your ticket if you meet the applicable criteria for exemptions and your itinerary involves:

• Travel between the U.S. and Mexico (including travel between Canada and Mexico via the U.S.)
• International travel departing Belize, Colombia or Trinidad and Tobago
• International travel arriving into Colombia

U.S. Customs and Border Protection

Learn about regulations and procedures that apply to all travelers that enter or depart the United States.

Travel tips Opens another site in a new window that may not meet accessibility guidelines

To enhance border security, passenger information will be passed through the Advanced Passenger Information (API) system and sent to U.S. Customs and Border Protection to review passenger information before the flight arrives.

• All international flights arriving and departing the U.S. are required by law to provide API data.
• API data for American Airlines/American Eagle flights is also transmitted to Customs and Immigration agencies in other countries where required by law.
• The information sharing is mandatory as part of the U.S. Aviation and Transportation Security Act.

All visitors to the U.S., except nationals of Canada, will have their photograph and fingerprints taken, and will automatically be registered under the Visit the U.S. program when they pass through Customs and Border Protection.

Learn about the Visit the U.S. program Opens another site in a new window that may not meet accessibility guidelines

Secure Flight Passenger Data is basic personal information the TSA requires for you to travel. The information is collected during booking or ticketing.

TSA Secure Flight

Flying on one of our partners?

Finnair travel information Opens another site in a new window that may not meet accessibility guidelines

• Domestic Travel Insurance
• International Travel Insurance
• Make a Claim
• COVID-19 FAQs

Advice for lodging your claim

We are currently dealing with a significant increase in claims and it can take up to 30 days to process your claim.

Please read below as the more evidence you can provide at the time of lodging your claim, the better, as this will help speed up the process and not require us to make additional contact to obtain further documentation.

If your claim includes;

Delayed or cancelled flights

When a flight is delayed or cancelled by the airline due to a fault of their own, i.e. For mechanical issues or staffing shortages, the onus is on the airline in the first instance to provide you with compensation. If, however, it is a weather disruption beyond the airline’s control, there is a provision to claim for the disruption.

For any claims submitted in either case, we require confirmation from the airline of the reason for the delay and the compensation, if any paid. Where an airline is unwilling to provide any compensation, we also require evidence, such as a letter or email confirmation from the airline.

Lost or delayed baggage claims

First and foremost, you must contact and seek compensation from the airline, even if you have travel insurance.

If the airline admits to the loss of checked baggage or if the checked baggage had not arrived at the expiry of 21 days from when it was due to arrive, you have the right to seek compensation from the airline under the Montreal Convention of 1999.

Once you have received an outcome from the airline, if you have not received the total amount you claimed from the airline, you have a provision to claim for the difference. At this point, you should submit a claim with Allianz Partners, inclusive of all the relevant documentation from the airline, detailing what was covered and what was not covered, providing receipts and as much proof of purchase as possible.

Proof of purchase/ownership for lost or stolen luggage

For claims relating to lost or stolen luggage and items, we require proof of purchase or ownership. Proof of purchase can be in the form of, but not limited to, receipts, bank/visa statements, warranties, photos etc. It is important to note that photos are not accepted for some items, such as electronic or high-value items – typically goods that have a value in excess of $250.

We understand that the traveller may not have receipts for all items; however, they do need to provide some proof of ownership.

A Covid-19 Claim

If you are overseas

Whilst abroad, it is important to note that you should abide by the destination country’s local Covid-19 isolation rules.  For example, if you test positive for Covid-19 while travelling abroad and the destination has limited or no isolation requirements, we expect that you will act in accordance with those requirements. If there are no Covid-19 related isolation requirements in the country you are travelling in, but you are too sick to complete or continue your journey, you will need to provide a medical certificate from a Registered Medical Practitioner to support your claim (just as you would for any other medical related travel disruption claim).

However, if you test positive for Covid-19 in your destination country and you are required to isolate under current local Covid-19 isolation rules, and cannot complete your travel, then you should, in order to have a provision for claim, obtain and submit as evidence the below documents, including but not limited to:

A medical certificate from a Registered Medical Practitioner stating how long you are medically unfit to travel for

A dated supervised RAT or PCR test detailing a Covid-19 positive result in your name. (Large towns and cities abroad typically have Travel Health Clinics that offer supervised RAT tests).

Evidence of the isolation requirements in the destination country you tested Covid-19 positive in.

If you are denied boarding based on the suspicion that you have an Epidemic or Pandemic disease (please refer to the Policy Wording as a daily limit and maximum benefit applies), in order to have a provision for claim, you need to provide the below documentation as evidence, but not limited to:

Written dated confirmation from the public transport provider detailing your denied boarding and the circumstances.

It is important to note that Allianz Partners recognises that the Covid-19 environment and the global response have changed.  Everyone’s situation is unique, and we will reasonably assess every claim with individual merit.

If you cannot fulfil the required evidential documentation detailed above, you need to be aware that it is your responsibility to provide as much information as possible that may support your claim.  This may include logical date and location-sensitive, behavioural evidence supporting your claim.

As with any insurance policy, it is the your responsibility to prove you experienced a claimable event. We cannot accept any claims without sufficient evidence.

All claims must be of a reasonable nature, meaning a level comparable to the same nature and class as booked for the rest of your journey.

A single photo of a positive self-RAT test is not considered sufficient evidence.  Below is an example of a recently accepted successful claim which was submitted without our preferred evidence:

Five iPhone photos of RAT self-tests from five days of being ill with Covid.

Each RAT test had a different serial number.

Each photo had evidence of the date and location it was taken at so we could see that it matched the insured's claimed dates.

A copy of a receipt for over-the-counter cold and flu medications.

Understandably we do not offer pre-approvals for any travel disruption claims, as we need time to assess all the relevant documentation and its variables.  Typically for all travel disruption-related claims, you would pay in advance and then submit a claim with the required documentation.

If you are unsure at any point in time, please call our Customer Care team or our 24/7 Emergency Assistance service for advice and guidance on your unique situation.

Pre-departure Travellers

Before departing New Zealand, if you test positive for Covid-19 and you are required to isolate due to the New Zealand government’s local Covid-19 isolation rules, and you cannot commence your travel, the below evidence will be accepted:

A self-RAT test recorded on New Zealand's My Covid Record/My Health Account/Ministry of Health Covid-19 website at the time of testing.

There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation applying to a population or part of a population. As with any travel insurance, disinclination to travel due to fear or change of mind is not covered.

Terms, conditions, limits, sub-limits and exclusions apply and customers considering purchasing a travel insurance policy should read the Policy Wording to check what is and isn’t covered.

Claims portal attachments

The claims portal www.claimmanager.co.nz  is the best way to lodge leisure and business policy claims.

Please ensure that all receipts are attached as individual files, i.e. pdf, jpg, gif, png and not embedded in an attached email or located in a drop box/google drive.

If an email with attachments is submitted, then any attachments to that email will not pull and appear with the claim, thus delaying the claim further, as a new copy of this documentation will be requested.

Alternatively, all documentation can be emailed to: [email protected]

Our customer care team are based right here in New Zealand and more than happy to help if you have any questions. We also provide access to 24/7 worldwide emergency assistance in case something crops up during your trip, no matter where you are in the world.

For general enquiries, call us on  0800 630 115

We're available Monday to Friday, 8:30am-5pm

[email protected]

PO Box 33313 Takapuna Auckland

Emergency trip assistance

Within New Zealand:

• 0800 630 115, 8:30am - 5pm Mon-Fri
• +64 9 486 6868 after hours

Global: +64 9 486 6868

If you need emergency assistance while you are travelling, contact the Emergency Assistance team as soon as it is possible to do so safely if you:

• Are about to be admitted to hospital
• Have had your luggage, travel documents, or money stolen. For credit cards, please contact the credit card company to cancel them immediately.
• Need to urgently change your travel plans or shorten your journey.

When you call, you'll be asked for:

• Your Policy Number and policy type (for example AA Travel Insurance Comprehensive plan)
• A contact phone number (including area code)

Our insurance partner

AA Travel Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the  Policy Wording  before making any decisions about this insurance policy. Terms, conditions, limits, sub-limits and exclusions apply. 

Financial Strength Rating

The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia), ("Hollard"), has been given a financial strength rating of A (Strong) issued by Standard and Poor's. View the full details on the  Financial Strength Rating .

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

Financial advice

The New Zealand Automobile Association provides general information about AA Travel Insurance products and services so that you can make a choice that best meets your needs. Information provided does not take into account your personal circumstances, needs or goals and is not intended to be financial advice. If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.

More information

Policy Wording Make a claim Terms and conditions AA Traveller Member Benefits

*AA Members can receive a 10% discount on AA Travel Insurance. Simply provide each traveller’s valid AA Membership number on application. Discount applies to AA Member cover premium, including any additional pre-existing cover, but does not apply to additional cover for high value items.

• Car Insurance
• Travel Insurance
• Home Insurance

• AA Membership
• Van Insurance
• Car Service
• EU Breakdown

AA Extra Travel Policy Summary

Reasons why statement, important notice – statement of suitability.

This is an important document which sets out the reasons why the product(s) or service(s) offered or recommended is/are considered suitable, or the most suitable, for your particular need objectives and circumstances.

This is a summary of the AA Ireland Travel Insurance Policy which is underwritten by Inter Partner Assistance SA. It does not contain the full terms and conditions of cover, but highlights the main benefits and significant exclusions to help you decide if the policy meets your needs. The types of cover available are single, annual multi trip and backpacker as shown in the table at the end of this document. Full details are in the Policy booklet.

A Policy booklet is available to download from our website, or on request, and will be issued to you automatically if you choose to take out a policy. It is important that you read the Policy booklet carefully when you receive it and contact us immediately if there is anything you do not understand. Where a heading is underlined in this policy summary, full details can be found in your Policy booklet.

Types of insurance and cover

Travel insurance for single trips, annual multi trips and backpacker trips –  your travel insurance certificate will show your selected cover .

Golf, business equipment, wedding cover and travel disruption cover may also be included –  your travel insurance certificate will show if you’ve selected these options .

Some Winter Sports and/or other sports and activities may also be included –  your travel insurance certificate will show if you’ve selected these options .

• It’s essential that you refer to the Important Health Requirements section in the Policy booklet as failure to comply with these conditions may jeopardise your claim or your cover.
• You must tell us as soon as possible of any changes to your circumstances that may affect your travel insurance policy. If you do not tell us about relevant facts or changes, your policy may not be valid.

If you’re travelling to Australia and you need medical treatment you must enrol with a local Medicare office.

Special conditions apply to each section of your policy so please refer to the Policy booklet for full details.

Policy Excesses

If you are an AA Member, and have purchased an Extra policy; No limit will apply to claims under Section B – Emergency Medical and Other Expenses, and no excess will apply to any claim under any section. Unless you have selected to waive the exthecess – (your travel insurance certificate will show if you’ve selected this option), your policy has an excess which applies to each claim, per section, per insured person for each separate incident. The policy excess, applicable to the cover purchased is shown in the schedule of benefits on page 4 of the Policy booklet.

We will pay up to the amount shown for the reasonable additional costs incurred to reprint/make a copy of or retake the photographs/video recordings either at a later date during the trip or at a venue in the United Kingdom – see policy booklet for full details.

Section W – Travel Disruption Cover (optional cover) * Claims arising directly or indirectly from any covered event under this section existing or being publicly announced by the date you purchased this policy or the trip is booked (whichever is later).

*Any costs incurred by you which are recoverable from the public transport operator or for which you receive or are expected to receive compensation, damages, refund of tickets, meals, refreshments, accommodation, transfers, communication facilities or other assistance

Duration of the policy

For Single Trip and Backpacker travel insurance, this will be from the date you arrange cover until the completion of your trip, but not in any case exceeding the period shown on the travel insurance certificate. For Annual Multi Trip travel insurance this will be from the start date of cover shown on the travel insurance certificate for individual trips during a 12 month period.

Cancellation period

You are free to cancel this policy at any time. If you wish to cancel within 14 days of receipt of the policy documents, please send your request in writing. You will receive a full refund providing you have not travelled and no claim has been made or is intended to be made and no incident likely to give rise to a claim has occurred. If you cancel after the first 14 days of receipt of the policy documents then no premium refund will be made. See General Conditions applicable to the whole policy in the Policy booklet.

Making a claim

For all claims call us on 01 431 1204. Claims must be made within 31 days of the event which may give rise to a claim.

Does your complaint relate to:

• Your policy? If A, you need to, contact AA Ireland Travel Insurance on Tel: 01 617 9988 or post to Quality & Compliance Manager, AA Ireland, 3rd floor, 80 Harcourt Street, Dublin 2, D02 F449
• A claim on your policy? If B, you need to, contact AXA Assistance Claims Centre on Tel: 01 431 1204 or post to AXA Assistance Claims Centre, Kilmartin N6 Retail Park, Athlone, Co. Westmeath. Or you may use email:  [email protected] Complaints can subsequently be referred to the Financial Services Ombudsman. Full details can be found in the Policy booklet.

Significant features and benefits

The table shows the maximum benefits you can claim. Some sections are optional.

Significant or unusual exclusions and limitations

Cover for Medical Conditions

Please note that no claim arising directly or indirectly from a pre-existing medical condition affecting you will be covered unless;

• you have declared ALL pre-existing medical conditions to us; and
• you have declared any changes in your health or prescribed medication; and
• we have accepted all pre-existing medical conditions for insurance in writing.

Please refer to the Important Health Requirements section of the Policy Wording for full details.

• Essential Single Trip and Annual Multi Trip policies are available to insured persons up to age 79. If you reach the age of 80 during the period of insurance, cover will continue until the next renewal date but not thereafter.
• Backpacker policies are available to insured persons up to age 45.

Maximum trip durations are as follows:

• Single Trips – 60 days for Extra and 45 days for Essential.
• Annual Multi Trips: Unlimited number of trips per policy period with maximum individual trip durations of up to 60 days for Extra and 45 days for Essential. Winter Sports restricted to 17 days per policy period.
• Backpacker Trips: 365 days
• Sports and Activities shown on page 23 in the Policy Wording booklet are automatically built into your policy at no additional cost. Under no circumstances will any claims arising from any unlisted activities be covered regardless of whether undertaken as part of an organised excursion or event, unless declared to and agreed by us and an additional premium paid if required. Please also read the General Exclusions secion of the Policy wording booklet.
• Travelling to a country, specific area or event to which the travel advice unit of the Department of Foreign Affairs, World Health Organisation (WHO) or similar body has advised against all or all but essential travel.
• Wilful, self inflicted injury, solvent abuse, alcohol abuse and the use of drugs.
• Unlawful actions and any subsequent legal proceedings brought against you.

Section A – Cancellation or Curtailment charges

• Any claims arising directly or indirectly from any pre-existing medical condition(s) affecting you unless all pre-existing medical conditions have been declared to us and we have accepted them in writing.
• Any claim arising from change of plans due to your financial circumstances except if you are made redundant and qualify for redundancy payment under current Republic of Ireland legislation.

Section B – Emergency medical and other expenses

• Treatment or surgery which in the opinion of the medical practitioner in attendance and AXA Assistance can be delayed until your return to Ireland.
• Expenses incurred as a result of a tropical disease where the recommended inocculations have not been undertaken.
• Medication, which prior to departure is known to be required.
• Any claim arising from pregnancy related conditions not due to complications of pregnancy (as defined in the policy wording).

Section D – Personal Accident

• Any claim arising directly or indirectly from any pre-existing medical condition(s).
• Any disability or death that is caused by a worsening of physical health (e.g. a stroke or a heart attack) and not as a direct result of a sudden, violent, external, unexpected bodily injury.
• Any claim arising as a result of you participating in sports and activities marked with an astrix or sports and activities not listed on page 23.

Section E – Baggage, Baggage delay and passport

• Valuables or your passport left unattended at any time (including in a vehicle or in the custody of carriers) unless deposited in a hotel safe or safety deposit box.
• Business goods, samples or tools used in connection with your occupation.
• Theft of or damage to personal belongings from an unattended motor vehicle unless: the items were out of sight in the locked motor vehicle; and evidence that force and violence were used to get into the motor vehicle is provided.
• Sports equipment whilst in use and ski equipment.
• Contact or corneal lenses, hearing aids, dental or medical fittings and other items are excluded – please refer to your Policy wording for the full list.
• Personal belongings left unattended at any time.

Section F – Personal money

• Personal money left unattended at any time unless in a hotel safe or safety deposit box.
• Loss or theft of traveller’s cheques where you haven’t complied with the issuing agent’s conditions.
• Accidental loss, theft or damage to debit/credit or change cards.

Section G – Personal liability

• Pursuit of any trade, business or profession, or the ownership of any vehicles, aircraft or mechanically operated watercraft.

Section R – Overseas legal expenses and assistance

• •Claims against a carrier, or the Travel Agent or Tour Operator, Inter Partner Assistance SA or their agents, AXA Assistance or their agents, AA Ireland, or someone you were travelling with.

Section S – Winter Sports (optional cover)

• Theft of or damage to ski equipment from an unattended motor vehicle unless: the items were out of sight in the locked motor vehicle; and evidence that force and violence were used to get into the motor vehicle is provided.
• Ski equipment left unattended in a place to which the general public has access.
• Deductions for wear and tear will be made – see policy wording booklet for full details.

Section T – Business cover (optional cover)

• Theft of or damage to business equipment from an unattended motor vehicle unless: the items were out of sight in the locked motor vehicle; and evidence that force and violence were used to get into the motor vehicle is provided.
• Business equipment in the custody of a carrier.
• Business equipment left unattended in a place to which the general public has access.

Section U – Golf cover (optional cover)

• Theft of or damage to golf equipment from an unattended motor vehicle unless: the items were out of sight in the locked motor vehicle; and evidence that force and violence were used to get into the motor vehicle is provided.
• Golf equipment left unattended in a place to which the general public has access.

Section V – Wedding cover (optional cover)

We will pay up to the amounts shown for the accidental loss of, theft or damage to the items shown below forming part of your baggage/valuables:

• Each wedding ring taken, or purchased during your trip.
• Your wedding gifts taken, or purchased during your trip.
• Your wedding attire which is specifically to be worn on your wedding day.

This statement is valid from 04/16

*  Available upon payment of an additional premium and shown in the travel insurance certificate.

AA Ireland Limited registered office: AA Ireland, 3rd floor, 80 Harcourt Street, Dublin 2, D02 F449. Registered in Ireland, number 389194 AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. AA Insurance is tied to Inter Partner Assistance SA for the purposes of selling Travel Insurance.

Have a question? Get in touch with our customer service 👌

0818 227 228.

RelAAx, Yellow & Black have got your back

• Home Insurance
• Contents Insurance
• Home and Contents Insurance
• Car Insurance
• Motorcycle Insurance
• Landlord Insurance
• Pay for your policy
• Change your details
• View policy documents
• Cancel your policy
• AA Membership

Policy Documents

These documents set out what is and isn’t covered under your policy.

• Comprehensive
• Third Party Fire and Theft
• Third Party
• Limited Contents

Policy Schedule and Certificate of Currency

Your policy schedule is a detailed record of your policy, including your level of cover, excess and details of special things that you’ve insured.

Your Certificate of Currency is a summary of your policy. You might be requested to provide this to your finance company or bank when taking out a mortgage or loan.

You can request these through My AA Insurance, simply navigate to the 'Your documents' section under the relevant policy.