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Can I cancel my Travel Republic Booking?
Do you have to cancel your Travel Republic booking?
Yes, you can cancel your booking but you are not guaranteed any refund for the money you spent in making the original reservation. Because most people choose to pay the low deposit choice Travel Republic offers, they must make their accommodation bookings at least 15 days prior to departure; and the remaining balance on these discounted rooms is due 14 days prior to departure, and is non-refundable. Some hotels require the full payment at the time of booking if it is a discounted deal and are therefore also not refundable. In addition to keeping your deposit, you have to pay a cancellation charge of £40.
With the exception of the aforementioned discounted non-refundable hotel rates, the following charges will apply to all hotel only bookings:
More than 7 days before departure
You will be charged with a €40 cancellation fee, or you can choose to pay the value of the booking as a whole if it is lower than the cancellation charge. However, if you make a new accommodation booking within 30 days having cancelled more than 7 days before departure, you will be provided with a refund of €15
7 days or less before departure
You will be charged with 100% of the booking value. If you have cancelled 7 days or less before departure contact Travel Republic’s Sales Team to see if any refund is applicable.
Do you think that that’s quite expensive? Do you want to recover more from your cancelled holiday? Many people are not aware of this, but you have an alternative to cancelling your booking – sell it to another person and get your refund that way. If this sounds like the better option, read the last section below ‘Can I sell my Travel Republic booking’. If you don’t have a friend to sell the holiday to, SpareFare can help you find a buyer.
Can I cancel my Travel Republic reservation within 24 hours of booking?
Yes, but you will be charged with 100% of the booking value.
How do I cancel my Travel Republic reservation within 24 hours of booking?
Step 1: Go to Travel Republic’s website and access your booking using the Manage Your Booking tab
Step 2: Submit a Customer Support Request stating that you wish to cancel your reservation
Step 3: Wait for a response from Travel Republic’s customer support. This will not exceed 2 business days, but priority is given to urgent requests that are closer to the time of departure.
Step 4: If you do not wish to go through steps 1-3, then you can call customer support directly.
How can I change my Travel Republic booking?
If you purchased the non-refundable rate from a hotel or other provider, full payment is required at the time of booking. Because this is a promotional rate, no changes at all can be made to your booking once it is confirmed. However if you wish to amend the booking after its confirmed in regards to your flight, please contact Travel Republic’s customer service who will then inform your airline provider of your change request and wait for a response whether or not it’s possible to make the changes. It is not always possible to amend your booking, especially if it is close to the departure time.
To change the date, time or destination of your Travel Republic reservation, follow these steps:
Step 1: Call customer support directly.
Step 2: Tell customer support your request for an amendment to your reservation
Step 3: Wait to hear back from customer support and they will advise you if it is possible to make the changes or not
Step 4: Be prepared to pay €25 amendment fee on top of any airline charges you may be faced with
Travel Republic name change policy
Do you know that you can change the name of the person who is travelling and sell your own holiday to someone else? That way you might be able to recover much more than simply cancelling your booking. Travel Republic allow you to change the name of the passenger for your holiday for a €25 fee. You are also responsible for paying any of the fees that the accommodations or airline subject to you.
How can I change the name on a Travel Republic reservation?
Step 1: Go to Travel Republic’s website and log into your “My Booking”
Step 2: Log in using your flight booking reference and name
Step 3: Submit a Customer Support Request and request the changes you would like to make, such as a name change
Step 4: Wait a maximum of 2 days for a customer service representative to confirm the changes that have or have not been made. Please note that changes to bookings that are closer to their departure date take priority because they are more urgent.
Can I sell my Travel Republic booking?
Yes, you can! As long as the flight and hotel reservation allows for name changes then a simple change of name is all it takes in order to be able to resell your booking. You may be faced with the amendment fee of €25 on top of any airline charges.
But did you know that under the Package Travel Directive, which applies in the whole of the European Union, travel agents have to allow name changes for package holidays? A package holiday is anything where you buy two combinations of travel bookings - like a hotel and a flight. Travel Republic has to allow you to transfer the holiday in another person's name.
Where can I sell my Travel Republic booking?
You can sell your holiday on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your holiday.
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Travel Republic Reviews
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Reviews 4.7.
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Absolutely brilliant price for hotel
Absolutely brilliant site provided the best value for money for hotel and all inclusive package to marmaris. Can also split the cost so is affordable. Will use again for sure!
Date of experience : 11 August 2024
Review on travel Republic
Everytime I had a query either by message or phone the staff at travel Republic were very helpful and polite, did everything I asked for which made my holiday a great one without any problems. I called/messaged them about 4 times prior to my holiday. Thank you.
Date of experience : 26 July 2024
Better than expected
I was a little skeptical of Travel Republic as I wouldn't have my usual rep experience but I have to say the whole trip was seamless. I got the best price, all details were confirmed and correct. I had no issues with all bookings for flights, transfers and hotel booking. Really found the whole experience to offer great value and service.
Date of experience : 08 August 2024
Have always used travel Republic.
Have always used travel Republic.. staff so friendly and helpful and always answer any questions quickly and efficiently. Will definitely.use them again for my next and any further holidays
Date of experience : 01 August 2024
We have been on three holidays all…
We have been on three holidays all booked through Travel Republic with the family and we have had a really good experience and well organised with the transfers, the hotels and the flights. We will be booking through them next year when we take our next holiday.
Date of experience : 03 August 2024
Travel Republic Customer Service
Had an issue with my booking details. Travel Republic reached out to the agent to rectify the issue. Agent didn’t respond but Travel Republic escalated my concern and sorted it out for me before we left the UK. I was delighted with how Travel Republic dealt with my concern and we had a great holiday. There were 14 of us staying in different apartments in the same complex. Those of us who booked through Travel Republic definitely had superior apartments than those who booked through other well known companies. Will definitely book through Travel Republic again.
Date of experience : 10 August 2024
Great Company UK based.
The most important thing is being able to speak to an english speaking UK person and having an 0208 number for contact. The person i spoke to sorted out my issue within minutes.
Date of experience : 15 August 2024
Smooth Transaction
Via Trivago- I was booking from Cuba online and had to call instead as my card wasn’t going through. Smooth experience, free upgrade to ocean view given and the reservation was fine at the hotel even though I had two non-Brits with me.
Do not book transfers with Transunion…
Do not book transfers with Transunion via Travel Republic! Our flight was delayed by 3 hours due to bad weather. On arrival at our destination, Majorca, we were greeted by rude, unhelpful staff at the Transunion desk. They informed us that as we were delayed our transfer was no longer available and to 'just go get a taxi'. There was no offer of help. We had 3 exhausted children with us and it was the very early hours of the morning. We subsequently had to wait 1.5 hours in a taxi queue to then have to get 2 taxis as we were a family of 5 and taxi would only take 4 passengers. The cost of the 2 taxis totalled 180 Euros. On contacting Travel Republic for a reimbursement of the taxi fares, or transfer paid in advance £77.50, which was not provided, we have received no offer of any refund and not even an apology!! I am disgusted by the service I have received from both Travel Republic and Transunion and urge anyone to think twice about booking with Travel Republic and especially using their transfer providers.
Date of experience : 14 August 2024
Simple and straightforward process
Simple and straightforward process. All necessary information was shared with us in good time and via email. We called the Travel Republic centre on one occasion before departure and again received the information that we required. We have booked via other agents in the past and found Travel Republic as good if not better. Thanks!
Date of experience : 28 July 2024
Reply from Travel Republic
Thank you David for your review, great to see that you found our website easy to use. Rosie
Jiva resort Turkey
Easy booking , payment in instalments, slight difficulty in printing Easy jet boarding passes [ not travel Republic problem].
Date of experience : 13 August 2024
Tremendous help/assistance
I have been using Travel Republic for 9 years and they have never disappointed us even during COVID and travel restrictions. We were allowed to rebook. We had an issue recently with my 12 year old son’s Emirates airline ticket as Emirates regard a 12 year old as an adult. I am grateful that Habib did a great job in resolving this issue with no extra cost.
Date of experience : 30 July 2024
Best priced and easy transaction
Best priced and easy transaction for a last minute break. Only bit that was unclear was how to find my transfer desk, but this wasn’t any fault of TR, and more so the provider who didn’t seem to have any corporate ID other than that of their staff uniform but they were easy to miss.
Date of experience : 29 July 2024
Thank you Stephen for your booking and feedback it's much appreciated. Rosie
Excellent hotel
Holiday started badly because of Tui cancelled flight, missed a whole day of the break. Sadly Tui were awful, poor communication with inexperienced ground staff, lots of delays from Manchester. Transfers to and from the airport excellent takes approximately ten minutes into Cavtat. Excellent hotel, would highly recommend. No issues at all, friendly helpful staff, lovely breakfast. Gorgeous resort with excellent transport links for travelling around Croatia. Will definitely return in the future
Date of experience : 22 July 2024
easy to find exactly what we were…
easy to find exactly what we were looking for and explains the price breakdown at every section of booking. if we need to speak any one regarding our booking there was no monumental waiting on hold
Date of experience : 28 February 2024
Thank you Simon for sharing your online booking experience. Rosie
On the ball!
Very informative, reminder emails with 24/7 contact details in case we had problems. Price competitive for the same break seen elsewhere. Not used Travel Republic before as I saw a poor review but now having used them will deffo use again next year.
Date of experience : 31 July 2024
Thank you Allan for taking the time to leave a review and for choosing Travel Republic. Rosie
Great little break in Benidorm
Easy, hassle-free booking. Smooth uncomplicated process. Booked Hotel Presidente - excellent - will book there everytime. Booked taxi transfer through Travel Republic from Alicante to hotel and return - excellent driver Tosh - will request him next time
Lovely to hear this Christopher thank you for taking the time to leave a review. Rosie
Excellent experience…
Excellent experience from the moment we booked our holiday to when we returned. We were fully updated of flight time changes, and the seats picked for us on the flight there and back were very comfortable.
Date of experience : 04 August 2024
Great to hear Ayo and delighted that you had a lovely holiday. Rosie
Great site with great prices
Site is very easy to use with clear information that’s easy to adjust to compare different option. We price checked against several other sites and couldn’t find a better deal for what we wanted.
Glad to hear that you found our website easy to use, thanks for booking with us. Rosie
Excellent service
Excellent service once again from travel Republic. Fair pricing and an easy to use website
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Latest update
We continue to advise:
Do not travel to Russia due to the security situation and the impacts of the military conflict with Ukraine.
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Local emergency contacts
All emergency services, fire and rescue services, medical emergencies, advice levels.
Do not travel to Russia.
Do not travel to Russia due to the dangerous security situation and the impacts of the military conflict with Ukraine.
Do not travel to North Caucasus.
Do not travel to North Caucasus due to the high threat of terrorism and political unrest.
See Safety .
- Foreigners, including Australians, are at ongoing risk of arbitrary detention or arrest. Russian authorities make strong, negative comments in relation to Western countries, including Australia. Local authorities may adopt a more negative attitude towards foreigners in Russia in reaction to perceived support for Ukraine and sanctions on Russia. Non-participating bystanders can draw scrutiny from security forces and have been detained. Remain vigilant, avoid protests or demonstrations, and avoid commenting publicly on political developments.
- There's a high ongoing threat of terrorism. Terrorist groups, including al-Qaeda and Daesh-aligned groups, continue to call for attacks in Russia. Attacks can be indiscriminate and may occur on or around seasonal, festive, or religious events in public places, including popular tourist sites. Attacks may occur with little or no warning. Always be alert to possible threats and have a clear exit plan. On 22 March, there was a terrorist attack at Crocus City Concert Hall, resulting in significant loss of life. Security measures or restrictions may continue to be in place across the country. Follow the advice of local authorities.
- Security incidents, such as drone attacks and explosions, often occur in southern and western areas of Russia, including regions bordering Ukraine, Moscow, and St Petersburg. This can cause significant flight delays and travel disruption. You shouldn't attempt to travel to the Russia-Ukraine border or cross into Ukraine from Russia.
- The security situation could deteriorate further with little warning. If you're in Russia, leave immediately using the commercial options available or private means if it's safe to do so. Departure routes from Russia may become disrupted at short notice, so have an alternate exit plan.
- If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family. Our ability to provide consular assistance in Russia is limited. The Australian Government won't be able to evacuate you from Russia.
- There are limited transportation options, restrictions on financial transactions and possible shortages of essential products and services.
- The Russian Government has introduced a 'medium response level' in several regions of Russia, including Krasnodar, Belgorod, Bryansk, Voronezh, Kursk, and Rostov and a 'heightened preparedness level' in the remainder of the Central and Southern Federal districts. A basic readiness level covers the rest of Russia. There may be an increase in security personnel and installations. Security measures or restrictions may be introduced with little to no notice. Monitor the media for developments.
- Continue to follow the advice on Smartraveller. If you have significant concerns for your welfare or that of another Australian, contact the Consular Emergency Centre on 1300 555 135 in Australia or +61 2 6261 3305 outside Australia.
Full travel advice: Safety
- The laws regarding the import and use of medicines are strict. For each medication containing restricted substances, you need a doctor's letter and a notarised translation confirming your need. Contact the Embassy of Russia for details.
- Rabies and tick-borne encephalitis are on the rise. Ticks are common from April to October. Take care when travelling through forests.
- Infectious diseases such as typhoid, hepatitis, diphtheria, measles, and tuberculosis are at risk. Boil drinking water or drink bottled water.
- Public medical facilities in Russian cities are below Australian standards and basic in rural areas.
Full travel advice: Health
- Foreigners, including Australians, are at ongoing risk of arbitrary detention or arrest. Russian authorities may arbitrarily enforce local laws. You may be interrogated without cause by Russian officials and may become a victim of harassment, mistreatment, and extortion
- Russia may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government won't be able to intervene if you're mobilised.
- Conscription occurs regularly in Russia. The Government may subject males it regards as Russian to mandatory conscription, regardless of any other citizenship held. The maximum age of conscription is 30 years old. Draft notices can be serviced to the conscripts online, preventing conscripts from leaving the country once the notice is registered and sent.
- Russia has passed laws that severely restrict free speech, imposing severe restrictions on the publishing and distribution of information related to the Russian armed forces and any military operations. Foreign journalists and other media workers in Russia may face considerable risks, including arrest and imprisonment. Don't share or publish information about current events in Ukraine and Russia.
- Don't use or carry any illegal drugs. Penalties are severe. Carry your passport, visa, and migration card at all times. Authorities won't accept copies.
- Don't take photos of military places or sensitive areas, such as passport control. Using commercial film, television, camera equipment, or drones in public is also illegal without permission.
- Russia doesn't recognise dual nationals. We can only provide limited consular assistance to dual nationals who are arrested or detained. To leave, you'll need a valid Russian passport.
- Same-sex relationships are technically legal but are not widely accepted. Violence against members of the LGBTI community occurs. Russia bans "LGBTQIA+ propaganda", criminalising any act regarded as an attempt to promote what Russia calls "non-traditional sexual relations". The promotion of LGBTQIA+ issues may be considered illegal by local authorities, and activists may face consequences under Russian law. Gender changes without medical requirements are banned. The law also annuls marriages in which one person "changed gender" and prevents transgender couples from adopting children.
Law enforcement agencies in Russia cooperate closely with agencies in the Commonwealth of Independent States (CIS) countries. If you commit an offence in one of these countries, you may be detained in another (including at the border) and extradited for prosecution.
Full travel advice: Local laws
- If you're in Russia, leave immediately using the commercial options available or private means if it's safe. The security situation could deteriorate further with little warning. If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family. Have an alternate exit plan.
- If you plan to depart Russia, confirm with your transport operator that services are still operating. Commercial travel routes between Russia and Europe are often disrupted due to measures taken in response to military action in Ukraine. Several Russian airports are now closed to the public, disrupting internal flights to and from Moscow and other cities. Finland has closed its land and maritime borders with Russia indefinitely.
- Confirm the entry requirements before arrival if you're travelling through an overland border crossing into Estonia or Latvia . Latvia introduced an entry ban on vehicles registered in Russia in September 2023. There's a ban on vehicles crossing into/from Estonia at the Ivangorod- Narva crossing. Train services are also suspended. Entry and exit on foot is allowed. Additional restrictions or entry requirements could be imposed or changed suddenly. Be aware that some borders may close without notice. Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers.
- Russian airlines and railways may be affected by shortages of parts and essential technical components for their fleets, which could affect maintenance and safety standards. Research your railway and aviation provider before choosing their services. The International Civil Aviation Organisation has issued a Significant Safety Concern (or 'red flag') notice regarding Russian airlines' capacity to oversee safety.
- If, despite our advice, you decide to enter Russia, expect thorough security checks at the border, including questioning and inspections of electronic devices. Entry requirements can change at short notice. Contact your airline or the nearest embassy or consulate of Russia to confirm entry requirements.
- Bank cards issued outside of Russia don't work in Russia. You won't be able to access funds from these cards once you enter Russia. You may not be able to exchange Australian dollars or old, worn, or damaged US dollar and euro banknotes into Russian rubles in Russia. Ensure you have enough money to cover your stay.
- Dual nationals can't leave Russia without a valid Russian passport. If your passport expires while you're in Russia or if you enter Russia using a repatriation certificate, you'll need to get a new one before you leave. This can take up to 3 months. The Australian Government is unable to intervene or fast-track this process.
Full travel advice: Travel
Local contacts
- The Consular Services Charter details what we can and can't do to help you overseas.
- For consular help, contact the Australian Embassy in Moscow. Our ability to provide consular assistance in Russia is limited due to the evolving security situation. The Australian Government will not be able to evacuate you from Russia.
- The Australian Consulate in St Petersburg can provide limited help.
- If you have significant concerns for your welfare or that of another Australian, contact the Consular Emergency Centre on 1300 555 135 in Australia or +61 2 6261 3305 outside Australia.
Full travel advice: Local contacts
Full advice
Terrorists are very likely to try to carry out attacks in Russia. Terrorist groups, including al-Qaeda and Daesh-aligned groups, continue to call for attacks in Russia. Attacks can be indiscriminate and may occur on or around seasonal, festive, or religious events in public places, including popular tourist sites. Attacks could occur with little or no warning. Always be alert to possible threats and have a clear exit plan. Russia has seen several terrorist attacks, which have caused large casualty numbers. Russia's aviation has also been targeted.
On 22 March, there was a terrorist attack at Crocus City Concert Hall near Moscow, resulting in 145 deaths and more than 500 people injured.
Russian authorities continue to announce arrests and the disruption of planned attacks.
Security measures or restrictions may continue to be in place across the country. Follow the advice from local authorities.
Terrorists have attacked other European cities. Targets have included:
- places of worship
- government buildings
- shopping areas
- tourist sites
- restaurants
- nightclubs
- entertainment venues
- transportation hubs
- major events which attract large crowds
To protect yourself from terrorism:
- be alert to possible threats, especially in public places
- be extra cautious around possible terrorist targets
- always have a clear exit plan
- report anything suspicious to the police
- monitor the media for any new threats
- take official warnings seriously and follow the instructions of local authorities
If there's an attack, leave the area as soon as it's safe. Avoid the affected area in case of secondary attacks.
Terrorism is a threat worldwide.
More information:
North Caucasus
There's a high threat of terrorism in parts of the North Caucasus, including:
- North Ossetia
- the south-eastern part of Stavropol bordering Chechnya
- Karbardino-Balkaria
- Karachay-Cherkessia
Terrorist attacks continue to occur in Chechnya. Several people have been killed and injured.
Our ability to provide consular assistance to Australians in those parts of the North Caucasus is limited.
If, despite our advice, you travel to these parts of the North Caucasus:
- monitor local conditions via media and travel operators
- arrange personal security measures
Georgia-Russia border
The Georgia-Russia border area is volatile because of tensions in Georgia.
If, despite our advice, you travel in the border region, read our Georgia travel advice .
Security situation
Security incidents, such as drone attacks and explosions, often occur in southern and western areas of Russia, including regions bordering Ukraine, Moscow, and St Petersburg. This can cause significant flight delays and flight cancellations. You shouldn't attempt to travel to the Russia-Ukraine border or cross into Ukraine from Russia.
The security situation could deteriorate further with little warning. If you're in Russia, leave immediately using the limited commercial options available or private means if it's safe to do so. Departure routes from Russia may become disrupted at short notice. If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family.
The Russian Government has introduced a 'medium response level' in several regions of Russia, including Krasnodar, Belgorod, Bryansk, Voronezh, Kursk, and Rostov and a 'heightened preparedness level' in the remainder of the Central and Southern Federal districts. A basic readiness level has been introduced in the rest of Russia. There may be an increase in security personnel and installations. Security measures or restrictions may be introduced with little to no notice. Monitor the media for developments.
Ukraine border areas and Crimea
The Russia-Ukraine border is volatile due to the Russian invasion of Ukraine.
Security incidents regularly occur in Belgorod, Bryansk, Kursk, and other regions of Russia bordering Ukraine, including explosions and large fires. The security situation in the region could deteriorate at short notice. You shouldn't travel to the Russia-Ukraine border or cross into Ukraine from Russia.
We currently advise you do not travel to Ukraine due to the volatile security environment and military conflict. Read the Ukraine travel advice for more information.
The Australian Government doesn't recognise Russia's claimed annexation of the Ukrainian region of Crimea or its other territorial claims in occupied Ukraine.
Leaving Russia
Where it's safe to do so, you should leave Russia immediately. Use your judgment to decide the best time and safest means of exit.
Transport routes may be disrupted. Plan for delays at land border crossings. Expect disruption to travel and changes at short notice. Make sure you have an adequate supply of food, water, medication, and fuel. Make sure you have payment options that will work during your journey and at your destination.
Read your destination's travel advice to ensure you meet the entry requirements. These may differ when entering by road, rail, or air. Be aware that some borders may close without notice. Commercial travel routes between Russia and Europe have been impacted by measures taken in response to the Russian invasion of Ukraine. Check with your airline or travel agent for current flight availability. Any travel options you pursue are at your own risk. See ' Travel '.
For more information on entry requirements for countries bordering Russia, read the travel advice:
- Georgia
- Latvia
If you decide to stay in Russia:
- follow the instructions of authorities
- ensure your travel documents are up-to-date, and keep your passport and other travel documentation safe
- contact your family and friends in Australia so they're aware of your location and situation
- keep up to date with developments on the security situation, monitor reputable media, and regularly check our travel advice and social media
- review your personal security plans and make contingency plans to leave as soon as you judge it safe to do so
- always be alert and aware of your surroundings
- avoid large gatherings and areas with groups of fighters and military equipment.
Civil unrest and political tension
Foreigners, including Australians, are at ongoing risk of arbitrary detention or arrest.
Russian authorities may adopt a more negative attitude towards foreigners in Russia due to perceived support for Ukraine and sanctions on Russia. Russian authorities may arbitrarily enforce local laws. You may be interrogated without cause by Russian officials and may become a victim of harassment, mistreatment, and extortion.
Russia's parliament has passed laws that severely restrict free speech. Foreign journalists and other media workers in Russia may face considerable risks, including arrest and imprisonment.
While the effects of this law are still unclear, you may be detained or fined for:
- sharing or publishing information that local authorities deem false
- sharing or publishing information that may be detrimental to the armed forces
- calling for, sharing, or publishing speech in support of sanctions against Russia
You should not:
- share or publish information related to the current events in Ukraine and Russia
- participate in demonstrations and large gatherings
Avoid commenting publicly on political developments.
Anti-war and anti-mobilisation protests have taken place in cities across Russia over the invasion of Ukraine. Many protesters have been arrested.
Unsanctioned protests are illegal, and you can be arrested if you participate. Remain vigilant and avoid rallies, protests, demonstrations, and other large public gatherings, as they can turn violent, and you may be arrested.
Theft and assault
Petty crimes, pickpocketing and muggings are common. Groups of children sometimes commit crimes, too.
Hot spots for crime include:
- the Izmailovsky Market
- other tourist attractions
- the Moscow and St Petersburg metros
Thieves often steal passports. They target travellers in robberies and assaults , particularly in large cities.
To protect yourself from theft and assault:
- keep your personal belongings close, particularly in tourist areas
- be aware of your security in public places, particularly at night
- monitor local media on crime
- racially or religiously motivated assaults may occur throughout Russia.
Drink spiking
Criminals may drug and rob travellers at nightclubs and bars. This sometimes happens after accepting offers of food, drink, or transportation from strangers.
To protect yourself from spiking-related crime:
- never accept food or drinks from strangers
- don't leave drinks unattended
- leave your drink if you're not sure it's safe
- stick with people you trust in bars, nightclubs, and taxis
- don't accept offers of transport from strangers
More information:
- Partying safely
Using taxis
People have reported extortion and robbery while taking unauthorised taxis.
To protect yourself from robbery while travelling in taxis:
- only use official taxi apps or companies
- don't flag down taxis on the street
- don't share taxis with strangers
- always negotiate and confirm the fare before you get in a taxi
Credit card and ATM fraud
Credit card and ATM fraud is common.
To protect yourself from fraud:
- only exchange currency at banks
- keep your credit card in sight during transactions
- only use ATMs inside banks and during business hours
- always hide your PIN
Other scams
Criminals may try to cheat you by changing money in the street or a bank queue.
Some Australians have been victims of fraud by bogus internet friendship, dating and marriage schemes operating from Russia.
These are large-scale, well-organised scams .
Criminals arrange to meet people through internet dating schemes or chat rooms. After getting to know you, the criminal will ask you to send money so they can travel to Australia. However, the relationship ends after the money has been received, and the funds can't be recovered.
Be wary of people you meet through internet dating schemes or chat rooms.
People have also reported harassment, mistreatment and extortion by police and other local officials.
If you suspect you're being extorted by a police officer or other local official, offer to walk with them to the nearest police station. Once there, you can check their identity and their demands.
Cyber security
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or Bluetooth.
Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.
More information:
- Cyber security when travelling overseas
Kidnapping is common in parts of the Northern Caucasus.
It can be for:
- political purposes
- retribution
Foreigners have been targeted in the past.
If, despite the risks, you travel to an area where there is a particular threat of kidnapping:
- get professional security advice
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
Climate and natural disasters
Severe weather during winter can disrupt travel in Russia.
To protect yourself from accidents caused by severe weather:
- take care when walking in snowy, icy or windy conditions
- take care when driving
- use appropriate driving equipment, such as winter tyres or chains
- monitor the media and other sources for updates
If you're delayed, contact local authorities about a visa extension if required.
Spring flooding caused by melting ice is common in some parts of Russia.
In April, severe flooding affected multiple settlements in over 30 regions across Russia, including the Urals and Western Siberia. Thousands of people have been evacuated.
If you are in Russia, monitor the media and follow the advice from local authorities.
Snow and ice
Wind, snow, and ice-related accidents injure and kill people annually. These include:
- traffic accidents
- collapsed roofs and snow falling from roofs
- falling debris
- prolonged exposure to extreme cold
Slipping on ice can result in serious injuries, such as broken bones, back injuries, or paralysis.
During summer, forest and peat fires can occur in Russia, including in the Moscow region.
Earthquakes and tsunamis
The North Caucasus and the far eastern region of Russia can experience earthquakes .
Tsunamis are common in all oceanic regions of the world.
To protect yourself from natural disasters, take official warnings seriously.
If a natural disaster occurs, follow the advice of local authorities.
Get updates on major disasters from the Global Disaster Alert and Coordination System .
Travel insurance
Most Australian travel insurance policies won't cover you for travel to Russia. Do not travel to Russia. See ' Safety '
You may have to pay thousands of dollars up-front for medical care if you're not insured.
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Physical and mental health
Do not travel to Russia. If, despite our advice, you travel to Russia, consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
- have a basic health check-up
- ask if your travel plans may affect your health
- plan any vaccinations you need
Do this at least eight weeks before you leave.
If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
- General health advice (World Health Organization)
- Healthy holiday tips (Healthdirect Australia)
Medications
Not all medications available over the counter or by prescription in Australia are available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
Russia has temporarily restricted exporting certain categories of goods, including foreign-made medical products.
If you plan to bring medication, check if it's legal in Russia. Take enough legal medication for your trip.
Russia has strict laws about the import and use of medications, including medications that are available over the counter in Australia, such as cold and flu tablets.
When you arrive in Russia, you must present a doctor's letter to authorities confirming your need for each medication. Especially if your medications contain the following:
- barbiturate
- sibutramine
- anabolic steroids
- androgens and other sex hormones
- analgesic, such as tramadol
- psychostimulants
- other restricted substances
The letter must:
- contain a description of the medication, including the chemical composition
- describe the required dosage
- explain the underlying medical condition
- confirm the medicine is for personal use only
- be signed by your treating doctor
You must also have a notarised translation of the letter into Russian.
Before you leave Australia, contact the Embassy of Russia for the latest rules for bringing medicines into Russia.
- Russian Government website
Health risks
Tick-borne diseases.
Tick-borne encephalitis (World Health Organization) and other tick-borne diseases are a risk, especially if you travel through forested areas.
Ticks are common in rural areas from spring to autumn: April to October.
People have reported increased incidents of tick-borne encephalitis.
Measles cases can routinely occur in Russia, with the country currently experiencing increased measles activity. Make sure your vaccinations are up to date before you travel.
- Measles immunisation service (Department of Health and Aged Care)
HIV/AIDS is a risk.
Take steps to reduce your risk of exposure to the virus.
There have been reports of rabies across Russia.
Rabies is deadly. Humans can get rabies from mammals, such as:
- dogs
- other animals
If you're bitten or scratched by a dog, monkey, or other animal, get treatment as soon as possible.
Other health risks
Waterborne, foodborne, parasitic, and other infectious diseases are common, including these listed by the World Health Organization:
- typhoid
- measles
- tuberculosis
Serious outbreaks sometimes occur.
To protect yourself from illness:
- drink boiled water or bottled water with sealed lids
- avoid ice cubes
- avoid uncooked and undercooked food, such as salads
- avoid unpasteurised dairy products
Get urgent medical attention if you have a fever or diarrhoea or suspect food poisoning.
Medical facilities
Public medical facilities in Russian cities are below Australian standards.
Standards are extremely basic in rural areas.
There are a few international-standard private facilities in major cities – these clinics can be very expensive to access.
Before you're treated, private facilities need either:
- up-front payment
- evidence of adequate insurance
- a written guarantee of payment
If you become seriously ill or injured, you'll need to be evacuated to get proper care. Medical evacuation can be very expensive.
You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.
Foreigners, including Australians, are at ongoing risk of arbitrary detention or arrest. If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter . But we can't get you out of trouble or out of jail.
The Russian security services have arrested US citizens on spurious charges, singled out US citizens in Russia for detention and/or harassment, denied them fair and transparent treatment, and have convicted them in secret trials and/or without presenting credible evidence. The US Government warns that Russian officials may unreasonably delay consular assistance to detained US citizens.
Russian authorities have introduced criminal liability for publishing and distributing anything they consider 'deliberately misleading' about the Russian armed forces and any military operations. These laws have been interpreted and applied very broadly to many forms of dissent.
Gender changes are banned, including gender transition surgery, hormone therapy and changing gender on official documents without medical requirements. The law also annuls marriages in which one person "changed gender" and prevents transgender couples from adopting children.
There are laws banning "LGBTQIA+ propaganda". These criminalise any act regarded as an attempt to promote what Russia calls "non-traditional sexual relations". Sharing information or public display of any material promoting "non-traditional relationships" is now a serious criminal offence. The 'international LGBTQIA+ movement' has been classified as an 'extremist organisation' under Russian law, criminalising the display of symbols such as the rainbow flag (including on social media).
In November 2022, Russia announced that the partial mobilisation of military reservists for the conflict in Ukraine was complete. However, a decree formalising the completion hasn't been issued. The Russian Government may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government will not be able to intervene if you're mobilised.
Russian authorities imposed restrictions on real estate and foreign currency transactions for foreign residents. These restrictions can be revised at short notice. Seek advice from local authorities.
Possessing, selling, consuming, or carrying any illegal drugs is illegal.
Penalties are severe and include long prison terms.
Russia has strict rules around medication carried into the country for personal use, including some medications that you can get over the counter in Australia.
If you don't declare restricted medications, authorities could detain you. See Health .
- Carrying or using drugs
Routine police checks are common in public places.
Carry your passport, visa, and migration card with you at all times. Authorities won't accept copies.
If you can't provide travel documentation on request, authorities can detain and fine you.
In Russia, it's illegal to:
- take photos of military places, strategic sites, and other sensitive areas, such as passport control and guarded railway sites
- use commercial film, television, or camera equipment in public areas without permission, but hand-held home video cameras are allowed
- use drones without permission from the Russian aviation authority.
Penalties for breaching the law include fines, jail, and deportation.
Russia regulates religious activity. Authorities restrict activities such as preaching and distributing religious materials.
If you plan to engage in religious activity, ensure you're not breaking local laws.
Contact the Embassy or Consulate of Russia for more information.
Cybersecurity laws
Russia has blocked or restricted some social media platforms and websites, including Facebook, Instagram, LinkedIn, and X (formerly known as Twitter).
Russia has banned certain Virtual Private Networks (VPN).
- Cyber security when travelling overseas
- Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)
Official documents
Some Australian documents, such as birth or marriage certificates, need to be legalised before Russian authorities will accept them.
If you have an Australian document that you need to use while in Russia, contact the Embassy or Consulate of Russia for information.
Apostilles and some legal certificates can be issued by:
- DFAT in Australia
- Australian embassies and high commissions overseas
Surrogacy laws
Russia bans surrogacy for all foreigners except those married to Russian citizens. Recent court cases have resulted in long custodial sentences for some providers of surrogacy services. All children born through surrogacy in Russia are granted Russian citizenship, regardless of their parent's citizenship.
Get independent legal advice before making surrogacy arrangements in Russia or with residents of Russia.
- Going overseas for international surrogacy
- Going overseas to adopt a child
Australian laws
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
- Staying within the law and respecting customs
Dual nationality
If you're a dual national, this severely limits the consular services we can give if you're arrested or detained. Foreigners, including Australians, are at ongoing risk of arbitrary detention or arrest.
Russia doesn't recognise dual nationality.
In November 2022, Russia announced that the partial mobilisation of military reservists for the conflict in Ukraine was complete. However, a decree formalising the completion hasn't been issued. Russia may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government won't be able to intervene if you are subjected to mobilisation.
Conscription occurs regularly, and Russia may subject males it regards as Russian to mandatory conscription, regardless of any other citizenship held. Conscription in Russia occurs semi-annually, and conscripts typically serve one year. The maximum conscription age is 30 years old. The draft notice is to be serviced to the conscripts online and prevents conscripts from leaving the country once the notice is registered and sent.
Russian authorities won't recognise your Australian nationality if you're a dual national. They will treat you like any other national of Russia.
If you're a dual national:
- you must enter and leave Russia on a Russian passport
- you can enter Russia using a repatriation certificate (svidetelstvo na vozvrashcheniye) if you don't have a Russian passport, but you must still leave Russia on a Russian passport
- you must declare any other nationalities or foreign residency permits to the Russian Ministry of Internal Affairs
- you could be conscripted into the Russian military if you're a male between the ages of 18 and 30
Contact the Embassy or Consulate of Russia well before any planned travel to Russia.
Dual nationals can't leave Russia without a valid Russian passport.
You'll need to get a new Russian passport before you leave if:
- your Russian passport expires while you're in Russia
- you enter Russia using a repatriation certificate
Getting a new Russian passport for non-residents is complex and can take up to 3 months. The Australian Government is unable to intervene or fast-track this process.
Children born outside Russia and added to their parents' Russian passports need their own passport to leave Russia.
If you're travelling alone with a child, Russian border authorities may require the following:
- documentary evidence of your relationship to the child
- written permission for the child to travel from the non-travelling parent
- Dual nationals
Visas and border measures
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers.
You need a visa to enter Russia unless you're travelling on certain commercial cruise ships.
You can't get a visa on arrival.
If you arrive in Russia without a valid visa, authorities will fine, detain and deport you at your own expense. They may bar you from re-entering.
Make sure you apply for the correct visa type, such as 'tourist' and 'visitor' visas.
If your visa type doesn't match the purpose of your visit, authorities may:
- not let you enter
You may need to provide biometric fingerprints for the visa application process.
After you get your Russian visa, check your passport details are correct, including the following:
- passport number
- date of birth
- intention of stay
- validity dates
If there are errors, return your passport to the Russian Embassy or Consulate for correction.
It's impossible to amend visa details once you're in Russia.
Border measures
If, despite our advice, you decide to enter Russia, expect thorough security checks at the border, including questioning and inspections of electronic devices.
Entry and exit conditions can change at short notice. Contact the nearest embassy or consulate for details about visas, currency, customs and quarantine rules.
Australians sanctioned by Russia
The Russian Foreign Ministry issued statements on its website advising that, in response to Australian sanctions, the Russian Government had added several Australians to a 'stop list', denying them entry into Russia on an indefinite basis.
These statements can be viewed here (copy and paste the URL into a new browser if you can't open the link):
- 26 June 2024 statement - https://www.mid.ru/ru/foreign_policy/news/1959710/
- 17 April 2024 statement - https://mid.ru/ru/foreign_policy/news/1944697/ (in Russian)
- 21 June 2023 statement - https://mid.ru/en/foreign_policy/news/1890258/
- 16 September 2022 statement - https://mid.ru/ru/foreign_policy/news/1830085/ (in Russian)
- 21 July 2022 statement - https://www.mid.ru/en/foreign_policy/news/1823204/
- 16 June 2022 statement - https://www.mid.ru/en/foreign_policy/news/1818118/
- 7 April 2022 statement - https://www.mid.ru/en/foreign_policy/news/1808465/
DFAT can't provide advice on the implications of another country's sanctions. If you're listed, you should obtain legal advice if you have concerns about the potential impacts of the Russian sanctions. Do not travel to Russia if you're on Russia's 'stop list'.
Other formalities
Migration card.
Foreign visitors generally receive a migration card on arrival in Russia.
If you receive a paper migration card, keep the stamped exit portion of the card with your passport.
The migration card covers both Russia and Belarus. When leaving either country, you must show the stamped card to passport control.
If you lose your migration card:
- your departure could be delayed
- you could be stopped from staying at a hotel in Russia
You can get a replacement from the Russian Ministry of Internal Affairs, but this process is complex and could delay your departure.
Biometric fingerprinting
Foreign citizens entering Russia for work or intending to stay over 90 calendar days may be subject to biometric fingerprinting and regular medical check-ups. The biometric fingerprinting procedure will need to be done only once. Medical check-ups must be re-taken upon the certificate's expiry (valid for 1 year).
Travel with children
If you're travelling with a child , you may need to show evidence of parental, custodial or permission rights. This is particularly the case for dual nationals. See Local laws
- Advice for people travelling with children
Electronics
The government strictly controls the import of electrical and some high-technology equipment.
The rules are complex.
You may import terminal global positioning systems (GPS) devices if you declare them on arrival. However, you'll need a special permit to import a GPS device connected to a computer or an antenna.
Authorities can detain you if you don't have a permit.
To import a satellite phone, you must show proof of advanced approval. Request approval from the Federal Service for the Supervision of Communications .
Russian border officials can demand to inspect any electronic device, including installed software when you enter or leave the country.
Travel between Russia and Belarus
Do not travel to Russia or Belarus due to the security environment and impacts of the Russian invasion of Ukraine. If you're in Russia or Belarus, leave immediately using the limited commercial options available or private means if it's safe to do so.
If, despite our advice, you decide to enter Belarus from Russia, note that the government doesn't allow foreigners to cross the land border between Russia and Belarus . You must do so by air.
If you're travelling between Russia and Belarus , you must have visas for both countries.
Visa-free entry into Belarus doesn't apply to travellers arriving from or travelling to Russia.
Contact the Embassy of Russia and the Ministry of Foreign Affairs of Belarus for details.
Registering your stay in Russia
If you stay more than 7 working days, including your arrival and departure day, you must register with the Russian Ministry of Internal Affairs.
You must pay a registration fee.
Most hotels do this for their guests, but you're legally responsible. Confirm with check-in staff on arrival that they've registered you.
The registration process can be complex if you're not staying at a hotel.
Register at the nearest post office if you're travelling on a visitor visa.
Register through your employer if you're travelling on a visa that lets you work. Confirm with your employer that they've registered you.
If you don't register, authorities can fine you or delay your departure.
- The Russian Embassy
Visa overstays
Make sure you leave Russia before your visa expires. Some visas, including tourist visas, can't be extended.
If you overstay your visa, you won't be allowed to leave Russia until the Russian Ministry of Internal Affairs determines your legal status or deports you.
Authorities can detain you until they've processed your case.
Penalties for overstaying include fines and deportation.
You may be banned from re-entering.
Customs Rules
Russian Customs provides a list of goods that must be declared when entering or leaving Russia, regardless of whether they come in carry-on or unaccompanied/checked-in luggage.
Anyone entering Russia must declare cash amounts exceeding the equivalent of 10,000 USD as well as certain types of goods, including jewellery and antiques.
Items imported by air for personal use that are worth more than 10,000 EUR or weigh more than 50 kg must be declared. They will incur customs duties and taxes of 30% of the cost (no less than 4 EUR per 1 kg).
For cash amounts exceeding the equivalent of 100,000 USD, documents confirming the origin of the money in addition to customs declaration must be provided.
If you fail to declare items exceeding the value or weight standards, these may be confiscated, and you may be detained and charged with an administrative or criminal offence.
If you fail to declare amounts of cash exceeding the threshold, your money may be confiscated, and you may be detained and charged with an administrative or criminal offence.
Make sure a customs official stamps your declaration. Only stamped declarations are valid.
Russia has imposed restrictions on exporting certain categories of goods, including foreign-made medical products. Seek advice from local authorities.
Russia has strict regulations on the export of antiques, artworks and items of historical significance. These are items purchased in Russia or imported to Russia from overseas. They also include modern art and posters if they are particularly rare or valuable.
Authorities may not allow the export of items more than 100 years old.
If you want to export any antiques, artworks or items of historical significance:
- keep receipts of your purchases
- obtain an export permit from the Ministry of Culture in advance of travel — export permits aren't issued at the airport
- declare each item to border authorities when you leave Russia
- be ready to show each item to border authorities
- be ready to show receipts for each item to border authorities
Don't try to export items requiring permits without the relevant paperwork. This is a serious offence.
Russian Customs legislation about the import and export of money and goods may change without warning. Seek advice from local authorities.
Some countries won't let you enter unless your passport is valid for six months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than six months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .
Lost or stolen passport
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
- In Australia, contact the Australian Passport Information Service .
- If you're overseas, contact the nearest Australian embassy or consulate .
If your passport is lost or stolen while ashore, you will need to obtain an emergency passport and an exit visa to leave Russia within the 72-hour visa-free period. If it's not done within 72 hours, you will face a court hearing and possible fine, deportation and entry ban.
To arrange a new visa:
- obtain an official police report
- apply for a replacement passport through the Australian Embassy in Moscow
- apply to Russian authorities for an exit visa
- include the police report with your application
If you replace your passport while in Russia, make sure authorities transfer your visa to the new passport.
Passport with 'X' gender identifier
Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing an 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
More information:
- LGBTQIA+ travellers
The currency of Russia is the Rouble (RUB).
Russian authorities have imposed temporary restrictions on the export of foreign currency in cash out of Russia. Travellers exiting Russia can't take more than the equivalent of 10,000 USD in cash. Make sure a customs official stamps your declaration. Only stamped declarations are valid.
You must carry proof that your funds were imported and declared, or legally obtained in Russia. Due to the Russian invasion of Ukraine, Mastercard, Visa, and American Express have suspended operations in Russia. Cards issued outside Russia will not work at Russian merchants or ATMs. Cards issued inside Russia may continue to work, but they won't work outside Russia. It may not be possible for you to access your funds through Russian banks or to make payments to Russian businesses with non-Russian credit/debit cards. Be prepared with alternate means of payment should your cards be declined.
You may not be able to exchange Australian dollars as well as old, worn, or damaged US dollar and euro banknotes into Russian rubles in Russia. Ensure you have enough money to cover your stay in Russia.
Traveller's cheques aren't widely accepted, even in Moscow and St Petersburg.
Local travel
Postal services between Russia and Australia are temporarily suspended.
More information
- Australia Post website
Travel to Latvia or Estonia
Latvia bans the entry of vehicles registered in Russia. More information can be found on the State Revenue Service website . Vehicles are also banned from crossing into/from Estonia at the Ivangorod-Narva crossing. Train services are suspended. Entry and exit on foot are allowed. Additional restrictions or entry requirements could be imposed or changed suddenly. Be aware that some borders may close without notice.
If you're travelling through an overland border crossing into Estonia or Latvia , confirm the entry requirements for your destination before arrival.
Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers. Confirm entry requirements for your destination before arrival, as additional restrictions or entry requirements could be imposed or changed suddenly.
If, despite our advice, you decide to travel to Russia, note that some areas across the country are considered 'closed' for foreigners. Foreigners need government permission to enter these 'closed' areas. If you need government permission or are unsure if you need it, contact the Russian Ministry of Internal Affairs.
Driving permit
You should carry an International Driving Permit (IDP).
You may drive with an Australian driver's license if you carry it with a notarised Russian translation.
Road travel
Driving in Russia can be hazardous due to:
- poor driving standards
- ice and snow in winter
- poor road conditions in rural areas
The blood alcohol limit for drivers is 0%.
- Driving or riding
- the Russian Embassy
Some taxis appear official but aren't licensed by local authorities.
People have reported extortion and robbery while taking unauthorised taxis. See Safety
Book an official taxi through the local taxi app, by phone, at major hotels and from inside airports.
Flights from Russia to other countries are limited. These may change or be suspended at short notice. You should contact airlines or travel agents directly for the most current information.
The EU announced that 21 Russian-owned airlines were banned from flying in EU airspace due to safety concerns.
Russian airlines and railways may be affected by shortages of parts and essential technical components for their fleets, affecting maintenance and safety standards. If you're flying domestically or internationally, research your aviation provider before choosing their services.
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check Russia's air safety profile with the Aviation Safety Network
Emergencies
Depending on what you need, contact your:
- family and friends
- travel agent
- insurance provider
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Consular contacts
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
For consular help, contact the Australian Embassy in Moscow. Our ability to provide consular assistance in Russia is limited. The Australian Government will not be able to evacuate you from Russia.
Australian Embassy, Moscow
13 Kropotkinsky Pereulok Moscow 119034 Russia Phone: (+7 495) 956-6070 Fax: (+7 495) 956-6170 Website: russia.embassy.gov.au Twitter: @PosolAustralia
Telegram: Contact @AusEmbMoscow
If you're in St Petersburg, you can also contact the Australian Consulate for limited consular help.
Australian Consulate, St Petersburg
Moika 11 St Petersburg 191186 Russia Tel: (+7 964) 333 7572 (NOT for visas) Email: [email protected] (NOT for visas)
Check the Embassy website for details about opening hours and any temporary closures.
24-hour Consular Emergency Centre
Australians in need of consular assistance should contact the Australian Government 24-hour Consular Emergency Centre:
- +61 2 6261 3305 from overseas
- 1300 555 135 in Australia
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Is it possible to visit Russia as a tourist right now? (Q&A)
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Who can enter Russia as a tourist?
At present, people from 80 countries can enter Russia. There are two main conditions: first, one must be a citizen of that country or have a permanent residence permit; and second - one needs to enter Russia by plane. The primary document that regulates entry during the coronavirus pandemic is Order no. 635-r (March 16, 2020), which is regularly updated.
Some of the countries on the list include the United States, Britain, Greece, Germany, Tunisia, Israel, Japan, Armenia, Qatar, Portugal, Mexico, Croatia, Belgium, China, France, Denmark, New Zealand, Iran, Peru, Norway and Argentina. Click here for the full list.
In the meantime, any country with which Russia currently has a travel agreement can serve as the port of departure (however, the transit country must be on the above list).
What type of visa is required?
Those who already have a valid Russian visa - and citizens of the above countries - can enter Russia using that visa. Those who do require a visa can submit their documents at the Russian consulate in their home country.
![travel republic cancel holiday travel republic cancel holiday](https://mf.b37mrtl.ru/rbthmedia/images/2022.06/original/6296970559460854694e4468.jpg)
What is still not possible at this point is obtaining a unified electronic visa (a type of visa that is valid for up to 16 days, takes only four days to process and does not require submitting any documents relating to the purpose of visit). Therefore, in order to receive a regular tourist visa (valid up to six months) it is necessary to have a confirmed accommodation booking or an agreement with a travel agency.
Is a COVID test required?
Yes, PCR tests must be performed no earlier than 48 hours before arriving in Russia. The results must be printed in Russian or English (this is required even if you received a Sputnik-V vaccine shot). If you’re flying with children, they, too, must obtain a test, irrespective of age. And a form for arrivals must be filled in before entering the country.
Who is not affected by the rules?
These restrictions don’t apply to foreigners with a valid Russian residence permit or those with close relatives. They can enter Russia from any country using any means of transportation, including by land.
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They also do not apply to partially recognized republics of Abkhazia and South Ossetia, as well as citizens of Belarus (or those with Belarusian permanent residence permits), Kazakhstan and citizens of the Donetsk and Lugansk national republics. Entering by land is also possible when traveling from Mongolia or China.
Furthermore, if Eurasian Economic Union citizens cross over by land, they don’t have to submit a coronavirus test or fill out the arrivals form.
Is vaccination required?
No. The QR codes required for visiting public gatherings before spring (including cafes, bars, hotels, etc.) are no longer required in the majority of regions. The same goes for various other COVID restrictions: regions have the final say, but almost all have been lifted.
What about masks?
![travel republic cancel holiday travel republic cancel holiday](https://mf.b37mrtl.ru/rbthmedia/images/2022.06/original/6296975f97006f3b9b2b831e.jpg)
Masks are also no longer a requirement. However, some regions still require people to wear masks in some places, including stores, pharmacies, shopping malls, movie theaters and so on. In Moscow, the rule on masks has been completely lifted, while, for example, in Kaliningrad, some places still enforce them.
Are there any quarantine regulations in place?
No, you will not be required to quarantine on arrival to Russia. However, if you get sick in Russia, you will have to be quarantined for a period of seven days at your own expense. Those who have come in contact with infected people do not require quarantining (provided they did not contract the coronavirus).
Important! In many countries, there are still restrictions on LEAVING for the purpose of tourism, so having a Russian visa does not guarantee you will get permission to leave your country. This must be clarified before making any trips.
The information listed here is valid as of June 1, 2022.
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- Travel Guides
First Timer’s Travel Guide to Moscow & Saint Petersburg
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Russia is this vast, diverse, and magnificent land that many international travellers dream of visiting. The capital city Moscow and the second largest city in the country St Petersburg are, in particular, one of the most magical and interesting cities in the world you can visit all year-round. That is why today we decided to focus yours and our attention to both cities. Learn how to explore them properly if you are a first-time visitor. How to ensure that you make the most of your visit. What to expect, etc.
The Kremlin, Moscow
Despite the fact that even a month or two will not be enough to explore Moscow or St Petersburg to the fullest and enjoy everything these amazing cities have to offer, not many of us have the luck to spend such a long time abroad. We would provide you with some recommendations and ideas you can totally make happen within a 4-day itinerary in Moscow and a 4-day itinerary in St Petersburg.
St Petersburg
In addition, please note that the majority of the international and continental flights are to the capital city Moscow that is a home to the biggest and most popular airport in the country. So Moscow will be the starting point of your over a week-long journey to Russia. Let’s discuss some of the basics you should know and prepare for!
The first thing you have to do when planning to visit Russia is applying for a visa. There are only a few countries in the world that are to require a visa when visiting the country. In the majority of the cases, you should have one in order to visit the country. Be prepared for your visa application by making sure you own and can provide a proof of arrival and departure dates, and an invitation letter from either a tour provider or an accommodation booked.
Make sure to check out the website of your country’s government for additional requirements and papers needed. The easiest way to get an invitation letter from an accommodation is by booking a major hotel chain. They are more used to dealing with international visitors and will assist and support you throughout the process, providing you with everything you need for entering the country. Please keep in mind that the application process can take up to a few weeks and you have to send your original passport away, so make sure you don’t need it during this time.
However, there is one way to visit St Petersburg for three days visa-free. This happens if you arrive by ferry or cruise ship when you will be allowed to arrive and stay in the city for 72 hours without applying for a visa. This is the only way and a great option to visit one of the most magnificent and impressive cities in Russia without going through the whole visa application process that can be pretty overwhelming, indeed.
Well, Russian language is not the most popular in the world, despite the fact it is spoken by a big number of people, who are citizens not only of the country but also of the ex-USSR. Chances are, you are not familiar with the language and with the Cyrillic alphabet used in the country, where you will find that the majority of the signs around the cities are in Cyrillic, which can make it harder for you to find your way around, but also a great bunch of the names of many international brands and companies. In addition, once you get to Russia you will find out that English is definitely not widely-spoken by the general population, even in big cities such as Moscow and St Petersburg, where most of the people, no matter their age, will speak little to no English.
However, don’t be afraid that you will get lost or in trouble. Let Google Translate, hand gestures, and a little common sense make all the hard work and you will be ok. Keep in mind that having an Internet connection on your phone all the time will be very helpful for finding your way around. In addition, many restaurants in the main tourist areas in both cities have an English menu you can ask for, while the same applies to the maps and brochures of the major tourist attractions.
Getting Around
Both Moscow and St Petersburg have an awful traffic, which means that taxis can cost you a lot. Buses and cars can take a long time when traffic is at its full potential and in order to save yourself some time and coins. We highly recommend you using the metro/underground systems in both cities. Moscow’s metro system is simply amazing. It has a huge network of interconnecting lines that will help you get around and across the city very efficiently.
Make sure to grab a map of the Moscow’s metro, which will make it very easy to navigate, plus the stations are announced in English. In addition, using the metro is incredibly cheap and it will get you anywhere in the city for less than $1. Moscow’s metro is also known for some of the most beautiful and spectacular metro stations in the world that are definitely worth visiting as amazing tourist attractions of their own.
The metro is St Petersburg isn’t nearly as extensive as the Moscow’s one and the stations are more spread out. In this case, you can take advantage of the Uber service in the city and explore St Petersburg by ordering an Uber driver that will cost you significantly cheaper than a taxi. Thanks to the big number of drivers available, you will be able to find a free car very quickly. However, considering the fact that St Petersburg is more touristy and most of the main sights are located in what is called the Golden Triangle, you can easily explore the main tourist attractions by foot. There are also sightseeing buses and canal transports that will take you all along and around the main sights in St Petersburg.
The Russian currency is Russian ruble and you can expect to spend a lot of it because both Moscow and St Petersburg are pretty expensive cities with a higher standard and cost of living. Knowing that both cities are generally pretty expensive will help you plan that fact into your budget and consider some way to spend money if you are not travelling with a limitless budget. For example, make sure to choose a hotel that is in the outskirts of the city and in a short walking distance from a metro station. This way you can save a huge amount of money compared to a hotel in the city centre and you can also save on travel time. If you are student do not forget to take your valid student ID with you since some attractions and museums are offering a student discount.
Tickets and Attractions
When it comes to tickets for shows, museums, and attractions, the best way is to buy them beforehand. This way you can save time and not wait in hours-long lines, you can even benefit from an online purchase discount, and most importantly – you can make sure that your place and visit is reserved since many attractions in Russia sell a limited amount of tickets per day. There are some places that are very popular and tickets can sell out weeks in advance. An online purchase will help you figure out what and when you can visit, and you can plan your tour better and more effectively.
The weather in Moscow and St Petersburg can be pretty unpredictable all year-round. Because of that make sure to pack a variety of clothes for all seasons, dress in layers, and don’t take the weather forecast for the day as a final promise. Make sure to always take an umbrella or a raincoat with you. For women, bringing a scarf can be very useful for a practical reason, but also because some churches and cathedrals in Russia expect you to cover your hair with a scarf.
If you are a foodie, you will be happy to know that Russia has its very own and unique cuisine and we highly recommend you trying out some of the most popular dishes in the country including the Russian dumplings pierogi, the infamous Russian salads such as Olivie, Mimoza, and Seliodka pod shuba, etc. However, if you are not willing to try out the local cuisine, there are many international restaurants and familiar fast food chains in both cities Moscow and St Petersburg.
Things to Do and Places to See
Both Moscow and St Petersburg are cities that offer a lot to be seen, explored, experienced, and enjoyed. Some of the most important, stunning, and exciting sights in Moscow: the Red Square, where you can visit the St. Basil’s Cathedral and the GUM Department Store. The Kremlin that contains the Great Bell Tower. The Tsar Bell, Tsar Cannon, several cathedrals, gardens, and the Armory Chamber. Arbat Street is the most touristic street in Moscow with a lot of places to eat, plenty of shops to buy, and all the souvenirs you can ever imagine and want to take home with you.
St. Basil’s Cathedral
The metro stations, despite the fact that they are one of the busiest in the world, are definitely very clean and beautifully constructed and ornamented. Izmaylovsky Flea Market is just a few metro stations away from the centre. It is a great place to get to know the Russian culture and everyday life while shopping for some more authentic and interesting souvenirs. Sparrow Hill is one of the highest spots in Moscow and offers some great views of the modern city, plus it is the location of the Lomonosov Moscow State University.
Saint Petersburg is often referred to as one of the most beautiful and stunning cities not only in Russia but in the whole world. It has plenty of unique sights and magnificent things to see in the city. If your time is limited you should make sure to cover at least the highlights. The Church of the Savior on Spilled Blood, since its exterior and interior, are equally breath-taking.
The Church of the Savior on Spilled Blood
Hop on a canal cruise to explore the city from a different perspective. Visit Kazan Cathedral and St. Isaac’s Cathedral, where you can go inside and also climb the stairs to the top and enjoy some stunning views of the city. The Palace Square, which is home to the Winter Palace, which was the lavish residence of the Russian monarchs and is nowadays a part of the Hermitage Museum.
Kazan Cathedral
Of course, visiting Saint Petersburg without visiting the Hermitage Museum is like going to Rome and not seeing the Pope. The Hermitage is one of the largest and most spectacular museums in the world and a day is not enough to explore each and every one of its nooks and corners. When in the city, you can also visit the Peter and Paul Fortress, the Peterhof Palace.
Despite the fact that media loves to sensationalise the negative stories in Russia and the fact that the country is often portrayed as a pretty unsafe place by the western media, the chances of you getting into a trouble, feel threatened, or in a danger are as minimal as possible. However, keep in mind that some things are rather recommended not to do, for example taking a picture of any government, military or security building. Despite not forbidden, you better use your camera for capturing some more exciting moments. In addition, always bring a photocopy of your passport and visa with you, since police can demand you to legitimize yourself anytime.
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4 . We make it super simple by issuing your refund back to the original payment card or PayPal account. This means you won't have to worry about providing us with any additional details. 5 . And now for the best news; within 14 days of cancelling your holiday, your refund will have been processed and issued back with you!
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Step 1: Go to Travel Republic's website and access your booking using the Manage Your Booking tab. Step 2: Submit a Customer Support Request stating that you wish to cancel your reservation. Step 3: Wait for a response from Travel Republic's customer support. This will not exceed 2 business days, but priority is given to urgent requests ...
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Booking a package holiday usually ensures you have the most protection if something goes wrong (eg, the travel firm goes bust). The rules on what counts as a package holiday changed in 2018 - here's how protection works for traditional packages and DIY packages (where you buy flights/hotel/car hire from the same website, travel shop or call centre) booked since 1 July 2018:
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Monday, May 6th - Bank Holiday:10am - 5:30pm. 01 536 0820 - Press option 1. Open 7 days a week from 9am till 5:30pm. Monday, May 6th - Bank Holiday:10am - 5:30pm. Sales (you'd like to make a new booking) 0208 974 7200 - press option 2. Open Monday to Friday 9am to 8pm. And weekends 9am to 6pm. Monday, May 6th - Bank Holiday: Open as normal.
Re: Cancellation with travel republic. 11 years ago. James. Suggest you download and read the full terms and conditions of your contract with Travel Republic. If you agreed the T & C's and paid using a credit or debit card, then Travel Republic will have the means to demand payment ( your card details) and possibly the right to demand payment too.
89 helpful votes. Travel republic cancellation. 7 years ago. I booked a hotel in Greece back in a January assuming it was free cancellation due to the £1 deposit thing. Having found a better hotel we cancelled the hotel and we're informed that there would be a £38 cancellation fee..however when we cancelled the booking this wasn't taken.
Holidays are important and should we or your airline cancel your holiday, we will do all we can to find you an alternative to make sure you get your well-deserved getaway. ... Travel Republic Limited is an appointed representative of Rock Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (their ...
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The Australian Consulate in St Petersburg can provide limited help. If you have significant concerns for your welfare or that of another Australian, contact the Consular Emergency Centre on 1300 555 135 in Australia or +61 2 6261 3305 outside Australia. Full travel advice: Local contacts.
Find holidays across the world at surprisingly low prices. Pay in monthly instalments. Book with confidence; 24/7 in-resort support, established since 2003, ATOL protected. ... Please note that standard cancellation terms apply. Travel Republic Limited is an appointed representative of Rock Insurance Services Limited, which is authorised and ...
I booked a hotel in Greece back in a January assuming it was free cancellation due to the £1 deposit thing. Having found a better hotel we cancelled the hotel and we're informed that there would be a £38 cancellation fee..however when we cancelled the booking this wasn't taken.
Yes, PCR tests must be performed no earlier than 48 hours before arriving in Russia. The results must be printed in Russian or English (this is required even if you received a Sputnik-V vaccine ...
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First Timer's Travel Guide to Moscow & Saint Petersburg Russia is this vast, diverse, and magnificent land that many international travellers dream of visiting. The capital city Moscow and the second largest city in the country St Petersburg are, in particular, one of the most magical and interesting cities in the world you can visit all year ...
Please note that standard cancellation terms apply. ***Locally payable charges are approximate, based on current currency exchange rates. Travel Republic Limited is an appointed representative of Rock Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (their registration number is 300317).