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Navigating toward a new normal: 2023 Deloitte corporate travel study
US respondents expect international’s share of travel costs to jump from 21% in 2022 to 33% in 2023.
By many measures, leisure travel in the United States and Europe reached pre–COVID-19 levels months ago, after following consistent upward trends since the rollout of vaccines in early 2021. Corporate travel, however, has been slower to return. Decisions about these trips face an entirely different calculus, accounting for a host of factors: traveler safety and willingness to board a flight, client interest in meeting in person, the value of attending a conference, and whether a virtual conferencing platform can replace the trip—just to name a few.
As professionals have started to put more trips on their itineraries, many are encountering higher airfares and room rates. These pricing conditions fit awkwardly both with travel buyers’ seemingly cautious financial approach and with many travel suppliers’ widely reported staffing challenges and slow infrastructure updates.
As Deloitte continues to study the future of corporate travel, we are watching the following key trends and developments:
* The reshaping of travel to account for social shifts such as more flexible work, and corporate travel–specific ones such as higher expectations of flexible travel bookings
* Travel’s strategic positioning within companies
* Attitudes toward conferencing platforms and other technology as replacements for different travel use cases
* The state of relations between travel buyers and suppliers, especially pertaining to contract negotiations
* Which supplier-led sustainability efforts have the most potential to move the needle on bookings
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Deloitte Study Shows Corporate Travel is Back
Deloitte released the results of its 2024 Corporate Travel Study earlier this week and one thing stood out to me, corporate travel is back.
While I have always been interested in aviation, it wasn’t until I started traveling every week for work that my knowledge around airline loyalty programs, lounges, and points really took off. Prior to the Covid-19 pandemic I was flying roughly 100 flights a year and staying between 150-175 nights a year in hotels.
When the lockdowns hit, that all came to a screeching halt. One of my last flights, early in the pandemic, had more passengers in First Class than Economy. From then on, the travel landscape shifted dramatically.
Leisure travel demand came roaring back with a vengeance during the summer of 2021 and remained strong for a few years after. While that has started to slow due to rising expenses at home, companies are spending more. According to the Deloitte survey, travel spend for us based companies is expected to reach, and possibly surpass 2019 levels.
According to the study:
- Business travelers are packing their briefcases more regularly, as trip frequency per-traveler is up compared to last year. In 2024, 20% of travelers expect to take six to 10 trips (versus 15% in 2023), and 10% say they will take more than 10 trips (up from 7% in 2023).
- Company travel spend is on the rise. Most travel managers surveyed expect their organizations’ spend to grow in both 2024 (73%) and 2025 (58%). For those projecting gains, expectations average out to 14-15% each year. However, travel managers expect that to slow by a couple of percentage points come 2025.
- Amid the return to conference rooms and airport lounges, 83% of those surveyed consider business travel to be overall “enjoyable,” and they see both professional and personal value in it. About half place networking opportunities (51%) and exploring different cities (47%) among the top three benefits of business travel.
- Many travelers surveyed also find chances to enjoy the trip without the business: Two-thirds of corporate travelers say they extended a business trip for leisure in 2023. One in 7 say they did so three or more times.
What is Driving the Uptick in Travel
Conferences and client visits are seen as the main drivers for corporate travel in 2024 as people look to re-ignite in-person collaboration lost during the pandemic. This is something that I have seen firsthand across the industry. Even when projects are remote, and teams are scattered across the country, people are getting together for more face to face meetings.
Eileen Crowley, vice chair, Deloitte & Touche LLP, and U.S. transportation, hospitality and services attest leader, said this:
“Business travel has been slower to come back following pandemic slowdowns, but this could be the year that it accelerates to new heights. More employees are traveling for business — and enjoying it — underscoring that in-person connection often remains a critical component. As companies see a renewed benefit in the opportunities business travel provides, business leaders can capitalize on the enthusiasm and prioritize travel experiences that are valuable to both the organization and employee.” Eileen Crowley, Deloitte & Touche LLP
While conferences are causing more employees to travel, sales and client project work are the biggest drivers of frequency. According to the study, roughly one in five frequent travelers has traveled once per month or more for client work (23%) or sales and relationship building (21%).
Airlines and hotel groups are taking note of this increased corporate travel demand and taking tougher negotiating stances. American has bucked this trend with the rollback of punitive changes to its AAdvantage Business program .
The Changing Travel Landscape
With business travel suppressed for so long, we’ve seen airlines pivot towards more leisure oriented travelers. Specifically, there has been an increase in premium leisure travel demand and airlines have opened more lounges and added more premium seats to planes .
With more passengers buying premium seats directly and airline loyalty programs shifting towards earning status based on spend instead of flights, the travel environment will look a lot different for business travelers in comparison to pre-pandemic.
Personally, I’m still doing more leisure travel than business travel but I’m definitely noticing an increase. If you’re a data nerd like me and want to read the full survey results, you can check it out here .
A recent study and accompanying survey by Deloitte shows that Corporate Travel is on the rise. 2024 is expected to match 2019, the last full year of pre-pandemic flying, in terms of corporate travel spending. It will be interesting to watch how the travel landscape continues to evolve as more businesspeople take to the skies!
Has anyone else noticed an uptick in their business travel this year?
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5 Reasons Why Deloitte Consultants Travel So Much
The majority of Deloitte consultants will spend a lot of their time traveling. But why is this? And how much travel do they actually do?
Deloitte consultants will often travel several times a month , often for days at a time. They travel to visit their clients in their locations, attend training and conferences, and attend business meetings.
When I’ve been researching how to get into consulting, the amount of travel required seems to be close to the top of lots of people’s agendas. It’s both a good and bad thing, depending on your viewpoint – a way of seeing the world, or a barrier to your work-life balance.
The main 5 reasons that Deloitte consultants travel so much are:
- To perform audits
- To conduct client meetings
- To attend conferences
- Training and workshops
- Project implementation
In this post, I’ll take a look at:
- The 5 top reasons why Deloitte consultants travel
- How much do Deloitte consultants travel
Table of Contents
Do Deloitte Consultants Travel?
Almost all Deloitte consultants will travel to some extent, with some spending many weeks or even months of a year on the road.
Travel is pressurized and work-focused, and there is often little scope for sightseeing. This is business travel – staying in hotels, business meetings, meeting clients, and all that kind of thing.
Here are the top 5 reasons why Deloitte consultants travel:
5 Reasons Why Deloitte Consultants Travel
1. performing audits.
Performing audits is a key role of Deloitte.
Deloitte audits many of the world’s largest multinational corporations. Many of the Fortune 500 are on their books. (Source)
Audits require on-site visits to perform some of the following tasks:
- Verification of financial records
- Verification of other data
- Gathering information about a business
Deloitte consultants will regularly require to travel to their clients for auditing purposes. This will be both domestically and internationally.
The exact number of trips for this purpose depends on:
- The sector you are working in
2. Client Meetings
A big role of consultants is truly getting to know how their client’s businesses work.
A great vehicle for doing this is traveling to meet clients in businesses. Consultants will meet with:
- Stakeholders
Traveling to meet clients in person can really help to increase trust and build relationships.
The distance of travel and frequency will really depend on the nature of the role of the consultant and the project they are working on.
3. Conferences And Networking Events
Deloitte is a truly global organization, which operates in around 150 countries throughout the world.
Consultants will often be required to travel to conferences and meetings. These conferences allow them to:
- Network with their peers
- Hear from experts about their niche of expertise
- Learn about the latest industry trends and technologies
Sometimes consultants will also get the opportunity to speak at these events or showcase what they have done.
A big focus of these events is networking. It really helps to build your power team of players in the industry.
4. Training And Workshops
Deloitte offers extensive training to its employees to keep the skills of its workforce high, and also to help with rapid progression up the corporation hierarchy for high-achieving staff.
Deloitte’s training program is geared toward helping staff:
- Acquire new skills
- Enhance their expertise
- Increase their knowledge
- Stay up-to-date with industry developments
Consultants will often have to travel to workshops or training sessions, either domestically or internationally.
Deloitte also offers training in the form of:
- Online sessions
- On-the-job training
- Mentoring programs
5. Project Implementation
Probably the biggest source of travel on this list is project implementation.
Consultants will often need to be onsite when a client is implementing a project. The consultant will be ensuring that it is running smoothly.
Traveling to the site will help the consultant to:
- See the business systems and practices firsthand
- Speak to relevant employees about systems
- Gather paperwork and data
How Much Deloitte Consultants Travel
The amount of travel that a consultant will be required to do will vary and will depend on a range of factors, such as:
- The sector they are working in
- What project they are working on at a particular point and where that business is located
- Their particular role
However, in general, travel is common and will probably be somewhere in the following spectrum:
Some consultants will be more towards the lighter end of the spectrum, with maybe one trip per month, while others may be towards the higher end, with extensive travel each month.
As a real-world example of this, consultants who work on audit engagements need to often travel more regularly to work on-site.
Consultants who work on strategic projects, on the other hand, may be able to work primarily from the Deloitte offices or even remotely .
Deloitte Travel Vs Regional Firms
You may be interested in the different levels of travel of Deloitte consultants compared to regional firms .
In general, consultants at the Big 4 (Deloitte, PwC, EY , and KPMG) will travel more than consultants at regional firms.
This is because of the size and scope of the Big 4 companies. These corporations operate across multiple continents and work with businesses that are complex and multinational.
Regional firms, on the other hand, often offer services that are:
- Small or medium-sized businesses
- Are targeting a focused niche or part of an industry
Regional firms may also access more local training and conferences, and have a more geographically targeted client base than the Big 4 firms, such as Deloitte.
For some people, extensive travel seems like the dream ticket.
However, for others, it resonates with a lack of work-life balance.
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10 of the best cities in the u.k. for introverts, according to new report.
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Edinburgh, Scotland: Famous Victoria street in Edinburgh old town
Traveling solo can be a great way for extroverted folks to fulfill a dream of going abroad and meeting new friends — but introverts have known the pleasures of solo travel for a long time. The folks at Accor have recently released the results from a new study about the exact cities across the United Kingdom that make the best destinations for introverts.
The study focused on criteria that introverted folks look for when traveling, such as how ‘chilled out’ a given city is and how many bookshops, libraries, and coffee shops each city has.
Here are ten of the best cities in the United Kingdom for introverts or really anyone looking for a quiet and cozy getaway:
The Shambles, a medieval street preserved in the heart of the English city of York, still busy with ... [+] boutique shops and cafes.
The city of York topped the list as the best city in the United Kingdom for introverts. The city is packed with quaint coffee shops and libraries; it actually boasts more than fifteen public libraries in the city center.
Lincoln earned the second spot as the best city in the United Kingdom for introverts. It’s packed with adorable cafes — with stand out options like Seven Districts and Stoke’s Coffee — and has multiple libraries within walking distance of the Cultural Quarter.
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People talk in front of the landmark Duke of York bar on Commercial Court in Belfast, Northern ... [+] Ireland, UK in the evening.
Looking for an introvert’s safe space in Northern Ireland? You’ll want to head to Belfast. Linen Hall Library dates back to 1788 and has an on-site coffee shop where you can read and re-caffeinate all at once — what more could you want?
Glasgow is the best city in Scotland for introverts, earning a composite score of 8.76. The city is packed with quiet coffee shops and historical libraries and the ever-present gloomy weather makes it the perfect place to curl up with a good book.
A quiet morning and an empty Victoria Street in Edinburgh's historic Old Town.
Edinburgh is the second best city in Scotland for introverts. In fact — it’s famously the city where J.K. Rowling first penned the Harry Potter novels. The Elephant House might have been where Harry Potter was first born but there are plenty of just as charming coffee shops and tea houses for introverts to explore.
The list was rounded out with Norwich, Brighton & Hove, Sheffield, Cardiff, and Newcastle upon Tyne each ranking with a composite score of between 8.61 to 8.24, respectively. That equals a whole lot of libraries and coffee shops for introverts to explore in and around Britain, Northern Ireland, and Scotland.
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International Travel Expands Faster Than Domestic in The Growing Market
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As international travel continues to become cheaper and more accessible, so too will the appetite for international travel. One Mckinsey study predicts that by 2030, worldwide outbound overnight stays will match domestic stays.
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This Midwestern State Was Just Named One of the Best Places to Retire for Affordability and Tax Perks
Live out your golden years in style in Missouri.
Art Wager/GETTY IMAGES
You know what they say, "The days are long, but the years are short." Getting to retirement age can sneak up on you, and that's why it's key to be prepared as early as possible for post-working life. Part of that preparation can mean thinking about where you will live in your golden years to make your dollar stretch just a bit further. And there's a state in the Midwest that may be the perfect fit.
In late July, Bankrate released its list of the best and worst states for retirement after analyzing "dozens of data points for each U.S. state," including each state's living costs, health care costs, weather, crime stats, and overall well-being of its citizens. After looking at all the data, it named Missouri its No. 5 best spot for retirement.
"Fifth-place Missouri shines for affordability, ranking well for cost of living and property taxes," the findings revealed. "Affordability carries a 40 percent weight in the ranking, which is why we see Missouri ranked high on our list." The one place this state struggles, the findings added, is with its quality of health care, crime, and potential for natural disasters, which is why it didn't take the No. 1 spot. Still, five out of 50 is a fantastic showing.
Other states to make it to the top of the list include the No. 1 ranked Delaware, which came out on top thanks to its retirement-friendly taxes, diversity, and overall well-being. It was followed by West Virginia, which ranked third thanks to having the best affordability score in the entire U.S., but lost out on a higher ranking due to its lower scores on wellness and quality of health care.
Georgia came in at No. 3, making a huge leap from the 15th spot in 2023 thanks to its lower cost of living and quality of health care. South Carolina came in fourth, also making a major leap from the 19th spot in 2024 due to its fantastic weather, well-being, and access to quality health care.
See how every state ranked and a few pieces of critical retirement advice at bankrate.com .
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August 19, 2024
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Study: Patients have to travel farther for facilities with breast MRI, ultrasound than for mammography
by Elana Gotkine
The geographic distance to facilities offering breast magnetic resonance imaging (MRI) or ultrasound is further than to those offering mammography, according to a study published online Aug. 12 in the American Journal of Preventive Medicine .
Eric W. Christensen, Ph.D., from the Neiman Health Policy Institute in Reston, Virginia, and colleagues conducted a cross-sectional study examining the distance between ZIP codes and the nearest breast imaging facility using data from the U.S. Food and Drug Administration and the American College of Radiology for 2023. Data were included for 29,629 ZIP codes with an Area Deprivation Index (ADI) and known urbanicity.
The researchers found that the unadjusted mean distances to facilities with breast MRI, mammography, and ultrasound were 23.2 ± 25.1, 8.2 ± 8.3, and 22.2 ± 25.0 miles, respectively. Associations were seen for ADI and urbanicity with increased distance to the nearest breast imaging facility.
The additional miles associated with the least versus the most advantaged areas were 12.2, 11.5, and 2.4 for MRI, ultrasound, and mammography, respectively. The additional miles to breast MRI facilities was 23.2 for small/rural versus metropolitan areas .
"Given these findings, consideration of options to mitigate the impact of differential access should be considered," the authors write.
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Alum leaves $1M to support travel, study away
This story, written by Jennifer Messer, was originally published on UGA Today on Aug. 19, 2024.
Bruce Gregory, a graduate of the University of Georgia College of Environment and Design, donated $1 million to his alma mater through a bequest that will help students study away.
The gift established the Bruce P. Gregory Travel Support Endowment, a fund that will support, in perpetuity, CED students wishing to travel to further their education.
“Mr. Gregory’s gift will have a profound effect on our programs, and we are deeply thankful for his loyalty and generosity,” said Sonia Hirt, dean of the college. “This amazing support for travel will, of course, enhance our curriculum and create incredible experiences for our students.”
Gregory, who passed away in January, earned his bachelor’s degree from the CED in 1957. With his degree, Bruce dedicated 30 years to the National Park Service and contributed significantly to the design and construction of sections of the Blue Ridge Parkway during the 1960s.
Gregory’s endowment will support students pursuing some of CED’s most impactful learning experiences: from studying historic preservation on Georgia’s coast to exploring archaeology in Croatia to examining urban design in Italy.
Expanding access to experiential learning opportunities like these has been a priority of the university for years, and that focus has made UGA a national leader in study abroad: the 2023 Open Doors report ranked UGA No. 6 overall in student study abroad participation in the U.S. Gregory’s gift will further expand student participation in these valuable experiences.
For many years, Gregory was an active CED alumnus, attending annual alumni events in Athens. His nephew, Phillip Gregory, remembers the “ragged red UGA baseball cap” that his uncle always wore.
Phillip was close to his uncle and enjoyed traveling to North Carolina to visit him. During those trips, Bruce would often take Phillip for drives and point out places he had a hand in designing. He showed Phillip the Mt. Pisgah campground, which Bruce designed in the mid 1960s. Phillip remembered “Bruce was quite proud of the work he did in and around the Blue Ridge Parkway, and I was always so impressed with what he had achieved.”
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COMMENTS
The third edition of Deloitte's corporate travel study indicates business travel continues to climb in the United States and Europe, but likely faces a limited upside. As trip volume increases, travel managers face high prices, tough supplier negotiations, and sustainability mandates.
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This Deloitte report uses survey data to examine the future of business travel after COVID-19, and explores the opportunities for corporate travel management.
The luxury travel industry has rebounded to pre-pandemic levels and is currently thriving, with a global market value of US$1.2 trillion in 2021 and a projected Compound Annual Growth Rate (CAGR) of 7.6% until 2030, according to market research surveys ¹. Changing consumer preferences, influenced by social media, have heightened demand for ...
Intent to travel between Thanksgiving and mid-January is up across all age and income groups, according to findings from the 2023 Deloitte holiday survey. While reconnecting with friends and family remains paramount to travel during the holidays, fewer Americans are restricting their travel to visiting loved ones. The share of travelers planning to stay in hotels surged to 56%.
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Based on that research, Deloitte projects U.S business travel in the fourth quarter of this year to reach 25 to 35 percent of the level of the fourth quarter of 2019—a significant improvement from second-quarter 2021 spending, which totaled just 10 to 15 percent of 2019 volume. Deloitte attributed the projected recovery to the reopening of ...
Deloitte: Business travel begins to take off The third edition of Deloitte's corporate travel study, "Navigating Toward a New Normal," examines why and when employees are expected to travel ...
Deloitte study: Corporate travel increasing but full recovery unlikely. Corporate travel's return from its Covid-19-induced standstill will pick up speed throughout the remainder of 2021 but is likely to remain significantly below pre-pandemic levels for at least another year, and some types of travel may never fully return, according to a new ...
Navigating toward a new normal: 2023 Deloitte corporate travel study. 06/29/2023 | 2:25:51 PM | Deloitte 中文. US respondents expect international's share of travel costs to jump from 21% in 2022 to 33% in 2023. By many measures, leisure travel in the United States and Europe reached pre-COVID-19 levels months ago, after following ...
According to Deloitte's Leisure Travel Study, half of Americans surveyed plan to travel and stay in paid lodging this summer, up from 46% last year. More than half (51%) of leisure travelers plan to fly this summer, and 22% of flyers will do so internationally, up from 14% last year. The report is based on a survey of 3,583 Americans.
Upward climb with uphill struggles: 2024 Deloitte corporate travel study Amid steady corporate travel growth, companies are challenged to balance a need for…
In 2023, Deloitte projects continued but decelerating improvement in corporate travel spend. Apart from the many unknowns surrounding international travel, by 2023 companies should begin to settle into their postpandemic travel norms.
A recent study and accompanying survey by Deloitte shows that Corporate Travel is on the rise. 2024 is expected to match 2019, the last full year of pre-pandemic flying, in terms of corporate travel spending. It will be interesting to watch how the travel landscape continues to evolve as more businesspeople take to the skies!
Deloitte projects that companies will increase their corporate travel spending on average between 14% and 15% this year and next. Per traveler, trip frequency will also increase this year, with one in five corporate travelers expecting to take six to 10 trips (up 15% from 2023). Some 10% say they plan on taking more than 10 trips.
The third edition of Deloitte's corporate travel study, " Navigating Toward a New Normal ," examines why and when employees are expected to travel for business, as well as the dynamics creating ...
Travel spending will persist this year, but consumers will focus more on the destination and experiences over hotel class or upgrades, according to a new study.
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The majority of Deloitte consultants will spend a lot of their time traveling. But why is this? And how much travel do they actually do? Deloitte
Traveling solo can be a great way for extroverted folks to fulfill a dream of going abroad and meeting new friends — but introverts have known the pleasures of solo travel for a long time. The ...
As international travel continues to become cheaper and more accessible, so too will the appetite for international travel. One Mckinsey study predicts that by 2030, worldwide outbound overnight ...
This Midwestern State Was Just Named One of the Best Places to Retire for Affordability and Tax Perks. Live out your golden years in style in Missouri.
The geographic distance to facilities offering breast magnetic resonance imaging (MRI) or ultrasound is further than to those offering mammography, according to a study published online Aug. 12 in ...
Bruce Gregory, a graduate of the University of Georgia College of Environment and Design, donated $1 million to his alma mater through a bequest that will help students study away. The gift established the Bruce P. Gregory Travel Support Endowment, a fund that will support, in perpetuity, CED students wishing to travel to further their education.