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espresso travel agent login

Press Releases

Espresso travel agent reservation system takes booking customization to the next level – or four.

MIAMI, June 11, 2018 – Travel professionals asked and Royal Caribbean Cruises Ltd. (RCL) has answered. The global cruise company unveils “Stateroom Planner,” a major, new tool within Espresso, the award-winning travel agent reservation system for Royal Caribbean International , Celebrity Cruises and Azamara Club Cruises . The much-anticipated feature enables agents to seamlessly customize up to four staterooms at once while booking individual and group reservations, taking into account occupancy, promotional preferences, stateroom categories, packages and more.

“We are so grateful for our valued travel partners; and Espresso is one big way that we say ‘thank you’ for their unwavering support,” said Dondra Ritzenthaler, senior vice president, Sales, Trade Support and Service, Celebrity Cruises. “Since the beginning, we set out to build a system that would provide the latest tools and resources that professionals want and deserve to sell more cruises, earn more commission and grow their business with us. The Stateroom Planner update is further testament to our dedication to the agent community.”

When accessing Espresso to make a reservation, travel professionals will now see a Stateroom Planner widget with customization options readily available from start to finish. The feature will also automatically cross reference guests’ details before finalizing the booking, creating a more seamless and automated process for the agent overall.

 “A travel agents’ time is precious, and Stateroom Planner is yet another significant feature we’ve added to help increase their productivity,” said Vicki Freed, senior vice president, Sales, Trade Support and Service, Royal Caribbean International. “We committed to consistently updating Espresso since its 2015 launch, and have delivered on that promise because the way we see it is: we are investing in the travel professionals who support us every day.”

The latest launch follows a recent lineup of features RCL introduced to Espresso, the most popular being the ability to transfer one or more individual client bookings into group reservations, book into headquarter groups (a cooperative of travel agencies) and make the side-by-side comparison of individual and groups pricing and availability. Travel partners can learn more about the benefits of Espresso’s features by visiting bookespresso.com/efficiency .

Royal Caribbean Cruises Ltd. (NYSE: RCL) is a global cruise vacation company that owns and operates three global brands: Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises. We are a 50 percent joint venture owner of the German brand TUI Cruises, a 49 percent shareholder in the Spanish brand Pullmantur and a 36 percent shareholder in the Chinese brand SkySea Cruises. Together, these brands operate a combined total of 50 ships with an additional twelve on order as of March 31, 2018. They operate diverse itineraries around the world that call on approximately 540 destinations on all seven continents. Additional information can be found on www.rclcorporate.com.

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espresso travel agent login

FlexPay, Espresso’s new payment option, lets your clients customize how they pay their balance due. From the dates that work best to the amounts that are most convenient, it’s payments on their terms in just a few clicks.

espresso travel agent login

It’s the better way to pay.

FlexPay gives your clients the freedom they need to plan the vacation they want. If they’ve paid their deposit and are outside Final Payment, you can offer them the most convenience and flexibility in the industry.

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Customize up to 10 payments using one or more credit cards.

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FlexPay is free for you and your clients.

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FlexPay schedules can be modified or canceled at any time.

Want to become a FlexPay expert? See our How-To Guides.

Put them in vacation mode sooner with FlexPay.

espresso travel agent login

Choose FlexPay in Espresso.

Once a deposit has been made, setting up a custom payment schedule for a new or existing booking that’s outside Final Payment is easy. Just select FlexPay as the payment method in Espresso to get started.

espresso travel agent login

Let them pay their way.

FlexPay’s intuitive interface lets you schedule up to ten automatic, interest-free payments that can be canceled or adjusted anytime. Payments can also be spread across multiple credit cards.

espresso travel agent login

FlexPay it and forget it.

With FlexPay handling the payments, you and your clients will have one less thing to think about. Of course, FlexPay emails will keep you both informed of pending and processed payments.

espresso travel agent login

Get your clients on board with FlexPay now.

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Travel Agents Will Save Time & Money With Royal Caribbean’s New Espresso System

Written by: Guest on February 13, 2015

espresso travel agent login

Royal Caribbean has announced their new reservation system for travel agents, Espresso, will launch in March of this year. Espresso is slated to create a more efficient, intuitive booking experience for agents. Espresso is especially helpful for cash-strapped independent travel agents because it’s free to use.

Espresso will replace the CruiseMatch system currently in place and reduces the number of steps in the reservation process to five. The new system also recognizes past guests so agents have a record of their purchase history, and allows for side-by-side comparison of up to four staterooms. Agents can also compare individual rates against group pricing, and search ship deck plans for adjacent rooms and handicap-accessible rooms.

By making the Espresso application tablet-friendly, Royal Caribbean hopes to secure a connection with the millennial market, which has become one of the travel industry’s fastest-growing segments.

Travel agents can use Espresso free of charge. They will continue to have access to CruiseMatch over the next few months while they become familiar with the new system.

Free training webinars are available through Espresso’s website , and cruise representatives from around the country will be offering four-hour seminars across the country through March.

Source: TravelAge West

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  2. Espresso Agent Login

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  3. CruisingPower.com

    2024-2025 DEPLOYMENT. For Celebrity Cruises 2024/2025 season of sailings, we're excited to introduce even more of everything you love about sailing the world. We share your passion for travel. In fact, that's what drives us to create new experiences and imagine even better ways to discover the world together aboard even more award-winning ...

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    Thank you for your interest in registering for CruisingPower. Please follow the steps below, and provide all necessary information, to complete your registration. Getting Started 1. Agent Profile 2. Review & Complete Registration 3. 1. Getting started - Tell us a bit about you and your agency.

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    Agent Registration. By registering for Cruising Power you will gain access to the most up-to-date information on the promotions, offers and information from Celebrity Cruises and Royal Caribbean International Family of companies. Let's get started! Register for Cruising Power.

  6. Espresso Agent Get an Account

    Login; 866-204-1280; Toggle navigation. Espresso Agent has an account level just for you. Sign up today. Cancel at any time. Expired & FSBO - USA Only - Expired Listings; FSBOs; Power Dialer; LeadCapture; Video Email; Campaign Manager; Continue. FSBO Only

  7. RCCL Launches Espresso, Its New Agent Reservations System

    Royal Caribbean Cruises Ltd. is launching a whole new reservations system for travel agents in March that will ultimately replace CruiseMatch. The new system, called Espresso, is described as easier, faster and optimized to work on portable devices such as tablets and smart phones. It will be used for all RCCL brands, including Royal Caribbean ...

  8. VACATION PLANNING MADE EASY

    Now a payment option within Espresso, FlexPay lets your clients customize how and when they pay their reservation balance. Save your time and theirs by taking advantage of FlexPay's many benefits. ... Tailor-made for cruise travel, this fully featured air booking tool works hand-in-hand with Espresso letting you quickly and easily search ...

  9. Travel Agent Portal

    Login Failed. The password format you have used is invalid, please reenter without any special characters. If you are using a Spanish keyboard, do not use the letters 'j' or 'n' ... For all individual, non-admin agents, please contact your agency admin for access to Norwegian Central.

  10. Espresso Travel Agent Reservation System Takes Booking Customization to

    MIAMI, June 11, 2018 - Travel professionals asked and Royal Caribbean Cruises Ltd. (RCL) has answered.The global cruise company unveils "Stateroom Planner," a major, new tool within Espresso, the award-winning travel agent reservation system for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises.The much-anticipated feature enables agents to seamlessly customize up ...

  11. Market To Your Clients

    Everything you need to enhance your advertising programs, promote your travel agency and show your clients just what makes our Royal Caribbean International cruise vacations so unforgettable. HTML Email With this tool you can create graphical e-mails promoting Royal Caribbean International, that will take your e-mail recipients to a landing ...

  12. CruisingPower.com

    Silversea launches a new collection of Grand Voyages for late 2020 and 2021, including three exceptional expedition cruises. Designed for travelers desiring an immersive travel experience, these Grand Voyages offer extended journeys of up to 70 days, with multiple overnight stays, exclusive events, and life-defining experiences. See More.

  13. Royal Caribbean Enhances Espresso Booking Platform

    Last updated: 12:15 AM ET, Wed November 22, 2017. Royal Caribbean Cruises Ltd. has announced an update to its travel agent reservation system-Espresso. The corporate booking platform helps professionals better access the Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. The RCL sales teams have implemented a ...

  14. Virtual Training Resources

    ESPRESSO. Become an expert in the industry's best-and preferred-cruise booking system. Documents: 5. 1 New 1 Updated. Videos: 3 CRUISING POWER. Learn how to make the most out of the powerful suite of integrated tools, Cruising Power. Documents: 3. Videos: 4. Get Help Your Way. Espresso experts are available M-F, 9-7:30 PM EST. 800-443-5789. ...

  15. Royal Caribbean Launches New "Stateroom Planner" Espresso Tool

    When pulling up Espresso, travel agents will now see the new Stateroom Planner widget. Users will be able to view and customize staterooms by occupancy, promotional preferences, stateroom ...

  16. RCL's Espresso agent reservations tool adds new features

    Anne Kalosh | Aug 15, 2017. The ability to search for connecting staterooms and to reinstate and reschedule groups are among new features of Royal Caribbean Cruises Ltd.'s enhanced Espresso online reservations tool for travel agents. Espresso can be used for booking Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises.

  17. It's the better way to pay

    FlexPay lets your clients customize how they pay their balance due on their vacation with no fees or interest. Learn how to set up and use FlexPay in Espresso Travel, the online booking platform for travel agents.

  18. KHM Travel Group Explains New Espresso System

    Espresso will replace the CruiseMatch system currently in place and reduces the number of steps in the reservation process to five. The new system also recognizes past guests so agents have a record of their purchase history, and allows for side-by-side comparison of up to four staterooms. Agents can also compare individual rates against group ...

  19. New Account Registration

    International Airlines Travel Agent Network (IATAN) Certificate 6. CLIA or TRUE Certificate Your agency must provide a sample of agency stationary listing full name of the agency's owner, agency's address, phone and fax number(s).

  20. Royal Caribbean Updates Espresso Booking Platform

    Last updated: 12:45 AM ET, Fri August 25, 2017. Royal Caribbean Cruises Ltd. has announced the introduction of new features added to the corporation's travel agent reservation system, Espresso. These will benefit bookings made on the Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands: Connecting Staterooms Search.

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    CruisingPower. Celebrity Cruises; Cruiser De France; Pullmantur Cruises; Royal Caribbean

  23. Royal Caribbean Rolls Out Second Phase of Espresso Travel Agent

    First introduced in 2015, Espresso offers a variety of tools for travel agents, the most popular of which is the single-view function — a side-by-side comparison on individual and groups pricing ...