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Victoria Herring

Clicking on button on webpage does nothing

I have noticed this occurring more often - I open a webpage, its url is fine, it's content is fine but when I go to click on a button which has an action which requires that to be done, Safari does nothing = I have to switch browsers and they are fine = this seems to happen with all sorts of websites and, honestly, I can't pinpoint when other than it's going on more often. [Mojave, Safari]

Posted on Jan 7, 2021 11:35 AM

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Jan 10, 2021 4:06 PM in response to Victoria Herring

Hello Victoria,

Welcome to Apple Support Communities. It appears you are having some difficulty with function on specific web sites when using Safari on a Mac.

We suggest trying the steps in this article. While the title of the article may not seem to directly pertain to your issue, these are good steps to try: If Safari doesn't load a page or webpage items are missing

Should the issue persist, your best course of action will be to report the behavior to the owner of the site.


Jan 16, 2021 12:08 PM in response to Victoria Herring

Hi Victoria Herring.

If the page is not behaving as expected even when you open in in a new private window, try these steps.

1) In Safari, navigate to Preferences (Safari > Preferences) and choose the tab called Advanced.

2) You'll see a checkbox at the bottom of the Preferences window called Show Develop menu in menu bar. Click that to enable it.

3) After having done that, you'll see a new option in the main menu bar called Develop. Click that and choose the option called Empty Caches.

4) Quit Safari, reboot the Mac and test again.

You may also want to try this in an alternative browser such as Firefox or Brave.

What version of macOS is running on your Mac and what is the Safari version?

Loading page content

Page content loaded

Jan 13, 2021 10:24 AM in response to Victoria Herring

Thanks for the guidance. Read the article and decided to test - had a problem earlier with Uploading something to Mailchimp. Went into preferences and deleted all Mailchimp Privacy items and then tried again == still, button didn't work. I am really loathe to delete everything, frankly. Button to upload doesn't work at all = if I hit 'control' and the button I get this series of options.

ios safari click not working

Jan 16, 2021 12:15 PM in response to MoonJ.

Safari 14.02

Mojave 10.14.6

I'did clear 1 day of cache and tried again and it worked = = also it worked with Brave browser = so will see if it's better


Jan 17, 2021 2:44 PM in response to Victoria Herring

Brilliant. Glad to hear you got it sorted. Have a super groovy rest of your day. Cheers.

Jan 23, 2021 4:40 AM in response to Victoria Herring

ios safari click not working

Jan 23, 2021 9:51 AM in response to Victoria Herring

I had the same problem, just a couple minutes ago, on THIS SITE! I replied to someone's question, then I couldn't scroll back up, nor would hitting the back button take me back! After a couple more minutes, as I checked Activity Monitor, to see if this site was "not responding", I tried again, and this time it did go back to the previous page.

This is not the first time the Apple support site either froze, or simply wouldn't open. I don't what's going with Safari's functionality, but even though I clear cache constantly throughout the day, it will freeze, not open pages, & just act up in various ways.

Safari Not Working on iPhone? Here’s How to Fix It (2023)

What to know.

  • If Safari is not working, be sure to check your cellular and Wi-Fi connection.
  • Confirm that you have not set any Screen Time limits for Safari.
  • If all else fails, try clearing Safari history and browsing data.

ios safari click not working

It can be incredibly frustrating when Safari stops working on iPhone. Whether web pages are not loading or you’re getting a “Safari cannot open page” error message, we’re going to go over a few different fixes that should help resolve any issues you are having with your web browser.

Why Is Safari Not Working?

How to check screen time settings, how to clear safari browsing data.

There are a few different reasons why Safari is not working on your iPhone, so we'll recommend multiple solutions to help resolve the problem. For more Safari troubleshooting fixes, like how to fix the Safari cannot open page error, be sure to sign up for our Tip of the Day newsletter. Now let’s get started with fixing why Safari is not working.

iPhone Life

How to Check Cellular & Wi-Fi Connection

Like any web browser, Safari needs an internet connection to work. Let’s first check your iPhone’s cellular and Wi-Fi connection:

Swipe down from the top right edge of your screen to open the Control Center.

If these settings are already enabled, but your web browser is still giving you trouble or Safari can't find server, there are other solutions to try.

How to Enable Cellular Data for Safari

One of the iPhone’s many useful features is that you can restrict certain apps from using your cellular data . This is great for those who do not have unlimited data plans. However, that also means that if you disable data for Safari, then the web browser will be unable to load any web pages if you're not connected to Wi-Fi. Here’s how to check:

Open the Settings app, and tap Cellular.

Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

Screen Time is a handy feature that is designed to help you reduce the amount of time you spend on your phone, including restricting access to a particular app. If you played around with Screen Time settings in the past, you might have accidentally set an App Limit for Safari by accident. Here’s how to check your Screen Time settings when Safari is not working on iPhone:

Open the Settings app, and tap Screen Time.

If you do not see Safari in this list, then you have not set any Screen Time limits for your web browser.

Sometimes clearing out old website history and data can help with issues related to Safari not working. Here’s how to do it:

Open the Settings app, scroll down, and tap Safari.

Clearing this data will log you out of your online accounts and clear recent websites from your browsing history. While that is not a huge loss for most people, it can be a bit annoying when you get Safari working again, so it is best to use this option as a last resort.

Close & Re-open Safari

If Safari is still not working on iPhone, try closing and re-opening the app . Sometimes apps stop functioning correctly so completely closing it can help resolve things. When you close the app and re-open it, this effectively restarts the app.

How to Get Safari Back on iPhone

Safari is one of the few Apple apps that cannot be removed from your iPhone. However, if it has somehow vanished from your phone, there are a few different ways to get Safari back on iPhone . Our article covers each method in detail, ensuring you can find the app.

If you are still having trouble with Safari not working on iPhone, you may need to seek further assistance from Apple Support. Next, find out how to block or allow pop-ups in Safari .

Author Details

Rhett Intriago's picture

Rhett Intriago

Rhett Intriago is a Feature Writer at iPhone Life, offering his expertise in all things iPhone, Apple Watch, and AirPods. He enjoys writing on topics related to maintaining privacy in a digital world, as well as iPhone security. He’s been a tech enthusiast all his life, with experiences ranging from jailbreaking his iPhone to building his own gaming PC.

Despite his disdain for the beach, Rhett is based in Florida. In his free time, he enjoys playing the latest games, spoiling his cats, or discovering new places with his wife, Kyla.

Master iOS 17 with our latest in-depth guide!

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Safari Not Working on Your iPhone? Here’s How to Fix It

Ojash Yadav

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Turn On Cellular Data For Safari App

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

Turn On Cellular Experimental Features For Safari App

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Turn Off Experimental Features For Safari

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

  • Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

Turn Off And Turn On Wifi

  • If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

Turn Off And Turn On Mobile Data

  • If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

Change Wifi Network

If the problem persists, try restoring your network settings to their original configuration.

  • Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Restoring Your Network Settings

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

Turn Off Seqarch Engine Suggestions

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Update Ios Software

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

Clear Website Data Safari

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

Safari Advance Settings Menu

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

Remove Website Data Safari 2

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Delete History Safari

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.


  • Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
  • To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

  • Reset your wireless router.
  • Turn mobile data off and turn it back on again.
  • Clear Safari cache and data.
  • Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash Yadav

Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

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Safari Not Working on iPhone iPad After iOS Update? Here’re Solutions

Your Safari is not working on your iPhone or iPad after updating to the newest iOS 16? Read this tutorial to get some tips to fix this problem. Also supports iOS 14/13/12.

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You know, Apple will release iOS 16 later this year. And the newly iOS 16 beta is available now, which brings bug fixes and new features. At the same time, the new update may bring new problems. In this post, we will talk about Safari problems that you may meet after updating to the new iOS, and offer some basic tips to fix “Safari not working” on iPhone iPad.

After updating iOS 15/14 in the past years, iOS users have ever reported some Safari issues in iOS 13 or iOS 12 , such as  Safari not loading Web pages,   Safari crashes often , Safari content blocker doesn’t working,  can’t reach the server and the Website interface is broken in Safari app on Apple phone.

Safari Not Working in iOS from Some Users on Twitter

Safari Not Working in iOS from Some Users on Twitter

Actually, the Safari problem is one of the common iOS problems. You’ll know this if you are one of the iOS device users who have been using the iPhone or iPad for years. Surely, to fix this iPhone web browser not working issue, there are some basic tips every iOS user could have a try. Now let’s check them.

You can also read the guide on  How to Fix Safari Cannot Find Server on iPhone >

1. Disabling Safari Suggestions

First, we’d like to introduce one of the most effective methods. By disabling Safari Suggestions, it would  stop the app from crashing to the home screen. Go to the Settings app on your iOS device, tap Safari and find the Safari Suggestions, and toggle off the “Safari Suggestions” switch. To turn off Safari Suggestions on your Mac, you just need to find in Safari -> Preferences -> Search. 

2. Change A Different Network

If your safari goes blank or accidentally crashes on your iPhone iPad or iPod touch after an iOS update, you can try to change a different network and try again. Make sure that your device is well connected to the Internet, no matter Wi-Fi or Cellular Network. If you are using Wi-Fi, check if your router is connected to the Internet and DNS settings are correct.

3. Reset Network Settings

Sometimes the Safari problem may be caused by incorrect network settings. Therefore, you can try to fix your Safari issue by resetting all Network settings to default. To reset network settings, just go to Settings > General > Reset > Reset Network Settings . Notice that this method will remove all Wi-Fi login info. Therefore, after you reset the Network settings, you have to re-enter the password to connect to Wi-Fi.

4. Clear Safari History & Website Data

If you want to fix your slow Safari and improve its performance in iOS 12, iOS 13, iOS 14 or iOS 15 cleaning out the cache, cookies, and history may be helpful. To remove all history and website data, just go to Settings > Safari > Clear History and Website Data . But notice that you will lose all browsing history, login data, theme selection, preferences, and other customized.

Don’t Miss: How to Clean Only Safari Cached Files on iPhone

5. Restart Your iOS Device

If it has been a long time since you last restarted your iOS device, you can try a full power off on your iPhone, iPad, or iPod touch to fix your iOS Safari problem. In this way, all processes on your device will be closed and the iOS memory will be completely released, which is helpful to let your iPhone Safari work normally.

6. Try AnyFix – iOS System Repair Tool

AnyFix – iOS System Recovery  is able to fix 130+ iPhone issues as well as 200+ iTunes problems. It covers iPhone problems such as  iPhone being stuck on the Apple logo ,  iPhone keeps restarting , iPhone won’t turn on , etc. So if the above methods do not work,  you can have a try on AnyFix – iOS system recovery. When your iPhone or iTunes meets any problems you can also quickly analyze and fix them with this tool. Now,  download AnyFix on your computer to try fixing the Safari not working issue on iPhone/iPad.

* 100% Clean & Safe

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Step 1. Open it and connect with your iPhone. Choose System Repair.

Tap on System Repair

Tap on System Repair

Step 2. Choose iPhone Problems to Continue > Select a repair mode like Standard Repair > Start Download a Firmware > AnyFix will start to repair your iPhone issues.

Choose iPhone Problems and Start Now

Choose iPhone Problems and Start Now

Share the solutions on Twitter to help more people fix this iPhone Safari issue, or share your opinion on this topic.

The Bottom Line

The basic tips we list above may not be helpful for fixing your “Safari Not Working”. Sometimes you have to wait for the next iOS updates to fix your issues and bugs. With AnyFix – iOS System Recovery, you can also easily downgrade or upgrade to the iOS version you want.

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Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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Top 11 Fixes for Safari Not Working on iPhone and iPad

Safari is the go-to browser for many Apple users because it comes pre-installed on iPhone, iPad, and Mac. However, it may also experience some performance hiccups from time to time. You might even find Safari not working on iPhones at all on the worst day. When this happens, web pages can be blank or the browser itself slows down and stops responding. Bugs and outdated software are usually behind this problem. But regardless of the causes, we are here to help.

In this article, we will break down everything that you can do to fix Safari when it’s not working as usual on iPhone and iPad.

Inside This Article

  • Software Problems
  • Network or Data Problems
  • ISP Problems
  • Closing Your Safari Tabs
  • Restarting the App
  • Clearing Your App’s Cache
  • Clearing Your Phone’s RAM
  • Using Wi-Fi or Data
  • Using Internet Proxies or VPNs
  • Restarting Your Phone
  • Updating Your iOS Version
  • Resetting Your Phone
  • Contacting Apple Support
  • Getting A New iPhone

Why Is Safari Not Working on iPhone or iPad?

Safari browser logo in blue and red background

Before we get to talking about how to fix Safari, we should first talk about the reasons why Safari is not working on iPhone or iPad. There are three different problems Safari users could face: (1) Safari crashing during and after startup, (2) Safari not starting up at all, or (3) unable to display some websites. These problems can be triggered by three things as well: (1) software problem, (2) a poor or bad network connection, or (3) ISP throttling or censorship .

Safari Not Working on iPhone Due to Software Problems

While Apple may be one of the companies with the most technologically advanced products, these do come with a few downsides. One of these is the constant need to update not just your iOS version but your apps to the current iOS version as well .

Due to its near-annual updates, every new version of iOS may introduce new bugs and problems previous versions did not have. Aside from that, there could also be conflicts between your installed apps and Safari, especially if you installed other web browsers like Avast Secure Browser and Brave Browser .

Safari Not Working on iPhone Due to Network or Data Problems

Another reason that may cause Safari not to work on iPhone and iPad is due to network problems. Whether you have weak data or a Wi-Fi signal, this may cause Safari to stop working or pause indefinitely. This is especially true for users who have multiple tabs open on their Safari app.

While it does only have a maximum tab limit of 500 tabs, just a few dozen or so of these tabs pulling your phone and internet capacity at once may be enough to crash the app. This sudden load on your system may cause the Safari app to crash or at least work slowly.

Safari Not Working on iPhone Due to ISP Problems

The last reason why your Safari app might not work is due to problems with your internet service provider or ISP. This problem is usually related to censorship or speed throttling and affects specific websites and services. Websites connected to the more “black” or “gray” parts of the internet, like illegal torrenting or video streaming sites, are the ones usually affected by these disruptions.

Best Fixes to Safari Not Working on iPhone or iPad

Now that we have gone over several reasons why Safari is not working on iPhone and iPad, let us move on to how to actually solve them! Before moving on to these fixes, we do have to warn you that two of these choices may cause you to lose your phone’s data. We will add specific warnings to the two choices as we discuss them.

Below is a list of fixes that get progressively harder to fix your Safari app. We suggest going through the fixes one by one until your problem gets fixed, or skip to the most relevant one if you believe that caused your app to malfunction.

1. Closing Your Safari Tabs

The first thing to try to fix Safari not working on your iPhone or iPad is to close any unnecessary tabs on Safari. This procedure helps reduce the load on your devices’ RAM and processor whenever you start up your Safari app. The more tabs you close, the faster and more stable Safari will be.

You can free up Safari’s memory and get it to load faster by doing the following:

1. Open Your Safari App. 2. Click the Tab icon on the lower right-hand corner. 3. Close any of the unwanted tabs by clicking “X” on the tab’s window. 4. Check to see if it stabilizes Safari by going to a website.

2. Restarting the App

If closing tabs did not help, you might need to restart the app. This step is the most common fix for users who have just updated their iOS version or their Safari app. Users who have older iPhones, especially those using iPhone 8s or older models, are more likely to face this issue compared to other users. There are two ways to restart or refresh your Safari app depending on what model of iPhone you are using.

For those using the iPhone X or later models, do the following:

1. Go to the home screen. 2. Swipe up from the bottom of the screen and hold your finger in the center of the screen to open the app switcher. 3. Find the Safari app and swipe it up to close it. 4. Wait a few seconds and open the Safari app through its icon. 5. Check to see if Safari is working properly.

For users with iPhone models 8 and older, do the following instead:

1. Press your home button twice in succession. 2. Wait for the app switcher to open and find the Safari app. 3. Swipe the app upwards to close it and wait a few seconds. 4. Restart Safari by clicking on its icon. 5. Check to see if Safari is working properly.

3. Clearing Your App’s Cache

Tap on Clear History and Website Data

Another way to let Safari work normally again is to clear up its entire cache on your phone. Every website usually leaves information on your phone. Everything from website cookies , your download history, log-in information, and your browsing history will be stored in your Safari apps’ cache. While some websites will not load due to the pretense of some cookies, too big of a cache can also cause Safari to have errors when starting up. Deleting this cache will not only make Safari run faster and stop it from crashing, but it will also clear up a good amount of your iPhone’s memory for other uses.

Do note that deleting this cache will also delete any saved passwords, usernames, logged-in data, and other important data from your Safari web browser. Before starting this step, we suggest backing up your iPhone’s data to an external hard drive to prevent any loss of information.

To clear your iOS devices’ Safari cache, do the following:

1. Go to your phone’s settings and search for the Safari app. 2. Click the app’s tab and search for “Clear History and Website Data.” 3. Select it and confirm your decision by clicking “Clear History and Data.” 4. Wait for the process to finish. 5. Check to see if Safari is working properly.

Also See: How to Clear Other Storage on iPhone

4. Clearing Your Phone’s RAM

RAM can be freed up via device settings

If you still find Safari not working on iPhone even with the previous method, you may want to clear up the rest of your iPhone’s RAM. Safari and other resource-intensive apps may be struggling against each other for the limited RAM your phone has. To stop Safari from crashing or running slowly, resetting the RAM would allow Safari to take first dibs on the newly freed up RAM. To free up your iPhone’s RAM, just follow either of the appropriate guides:

For iPhone model 8 or later, do the following:

1. Enable Assistive Touch by going to the Accessibility tab in the Settings menu. 2. After enabling it, go back to the main Settings menu. 3. Find the “Shut Down” tab and select it. 4. Once the shutdown slider appears, click the Assistive Touch button. 5. Select and hold the Home button to lock your phone. 6. Enter your passcode and unlock your phone to refresh the RAM. 7. Check to see if Safari is working properly.

For iPhone model 7 or earlier, do the following:

1. Select and hold the Sleep/wake side button. 2. Release the button after the power-down slider appears. 3. Select and hold the Home button until your phone resets to the home screen. 4. Check to see if Safari is working properly.

5. Using Wi-Fi or Data

Wi-Fi issues can also affect AirDrop

If Safari is still not working on your iPhone, you may have an internet connection issue instead of a software one. This may be due to a weak Wi-Fi signal or a bad cellphone data connection. To know whether you are connected to the internet through cellular data, just open up the iPhone control center. If the status bar on the upper left corner says “No Service” or “Searching,” this means that your iPhone is not connected or cannot connect to cellular data. In these cases, you may have a damaged or invalid sim card if you also cannot do calls or text messages.

If your cellular data service does connect and still fails to provide an adequate internet connection, your APN settings may not be properly set up. This problem is especially true for iOS users who have an unlocked phone or are using prepaid sim cards. To solve this, you need to contact your mobile service provider to ensure you have the correct APN settings.

Meanwhile, those that are connected to their Wi-Fi but are still receiving no internet or are having trouble connecting to their Wi-Fi may want to look at our article on how to fix iPhone’s Wi-Fi troubles instead.

6. Using Internet Proxies or VPNs

user connects to the Internet using VPN as shield from hackers and other trackers

Yet another reason for Safari not working on iPhone or iPad is your network. As we said earlier, if your Safari works on most websites but fails to load select websites, this might be censorship or blocking by your ISP. There is only one reliable way to get past this problem, to use a VPN. VPNs anonymize your data and allow you access to previously ISP censored or restricted websites. We have a list of the best VPN services for both Android and iOS users available.

7. Restarting Your Phone

If Safari continues to crash or fail to load up, you may have to restart your phone. Restarting your phone not only closes the Safari app but also resets your phone’s RAM and your mobile data or Wi-Fi connection as well. To do this, follow these simple steps.

hard resetting an iPhone with Face ID

For iPhone model X or later, do the following:

1. Press one volume button and the side button until the power off slider shows up. 2. Use the slider to turn off your device and wait for at least 30 seconds. 3. Turn your phone back on by pressing and holding the side button. 4. Check to see if Safari is working properly.

How to hard reset an iPhone 6 or earlier

For iPhone model 8 or earlier, do the following:

1. Press and hold the sleep/wake button till the power off slider shows up. 2. Use the slider to turn off your device and wait for at least 30 seconds. 3. Turn your phone back on by pressing and holding the side button. 4. Check to see if Safari is working properly.

8. Updating Your iOS Version

An OS update can remedy app issues too.

If Safari is still not working on your iPhone, you may need to update your iOS. Bugs and app incompatibility are some of the more common problems encountered by iPhone users who have outdated iOS firmware. It is generally advised to update your iOS version to the latest one available. As Safari is a native iOS app, updating your iOS version is also the same as how to update Safari. Before you do this, though, do know that updating your firmware has the risks of bricking or corrupting your phone. Back up and save important data from your phone before doing this procedure.

To check and install updates for iPhone, do the following:

1. Make sure your iPhone has at least 70% battery left. 2. Open the Settings menu and select “General.” 3. Find “Software Update” and select it. 4. Read through the iOS version’s information and select “Install Now” to install it. 5. Wait for the process to finish and your phone to restart. 6. Check to see if Safari is working properly.

9. Resetting Your Phone

If even updating your iOS version sees Safari not working on iPhone, you may need to factory reset your phone. This option is the most drastic one you could do to fix any software incompatibility or bugs on your iPhone. By factory resetting your phone, you will be wiping out any data you have on the device. Due to this, you should back up and save important files and documents before trying this procedure.

To factory reset your iPhone, do the following:

1. Go to the Settings menu and select the General tab. 2. Scroll to the bottom of the page and choose “Reset.” 3. Select “Erase All Content and Settings” and enter your passcode when prompted to continue. 4. Click “Erase” to confirm your choice. 5. Wait for the process to finish and your iPhone to reset. 6. Set up your iPhone and check to see if Safari is now working properly.

10. Contacting Apple Support

Should a factory reset of your device continue to leave Safari not working on your iPhone, you may need to bring it to a professional. Aside from contacting Apple Support through any of their 1-800 numbers, you could also bring your device in for a repair in-person to any of their branches nationwide. Do note that if the problems are too severe, you may end up spending almost as much money repairing your phone as buying a new one.

Also read: iPhone Turning On and Off

11. Getting a New iPhone

If the costs are too high with having your current iPhone repaired, you may want to look into buying a new iPhone instead. There are a lot of second-hand or fully refurbished iPhones available out there that are guaranteed not to burn a hole in your pocket.

There you have it, 11 good ways to fix Safari not working on iPhone. We hope at least one of these methods worked for you. If you liked this article and want to learn some more iPhone maintenance tips, our articles on what to do when your iPhone won’t turn on or what to do when Touch ID is not working may interest you.

If you want to learn a bit more about your iPhone’s features, though, you should look at our primer on iOS 14’s “Picture in Picture” and how to transfer files from iPhone to PC or Mac .

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How to Fix Safari Not Working on iPhone in iOS 17?

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As Safari is the native browser for Apple users, it is important to ensure its functionality. Some customers complain that Safari not loading on iPhone as usual.

In this post, I will show you 8 practical methods to help you fix Safari not working on iPhone in iOS 17 . Now, let's move on!

safari not working on iphone

Table of Content [ Hide ]

  • Part 1: Why Won't Safari Open on My iPhone in iOS 17?


Part 3: 8 Common Ways to Fix Safari on iPhone not Working in iOS 17

Faqs: more you may want to know about safari on iphone, part 1: why won't safari open on my iphone.

Safari is a must when it comes to iPhone users. It is a staple browser for iOS-related products. Hence, if it stops working, it can become a disaster for iPhone users. There are several reasons why Safari not working on your iPhone, which are:

  • Having settings that can trigger a crash.
  • The Safari hasn't been updated yet, resulting in the Sarafi icon in grey.
  • Slow Safari caused by cache and other settings.

Part 2: One-click to Fix Safari Not Working on iPhone with iOS Repair Tool

The most common reason for Safari not working on iPhone is there have some glitches on your iDevice. In this case, you need to use a third-party app to fix it. Here we recommended iMyFone Fixppo to you! It is a professional iOS repair software that repairs many iOS issues with several clicks. Here are the features of this iOS repair tool:

iMyFone Fixppo - System Repair

Fix iOS issues without data loss

Key Features:

  • Just fix your iOS issues, without any data loss.
  • Fix various iOS system issues like iPhone stuck in a spinning circle , part of iPhone screen not working , iPhone screen recording no sound , etc.
  • Reset iPhone directly without a password.
  • Downgrade iOS without having to do jailbreak.

Fixppo product

Recovering using iMyFone Fixppo is not that hard either. Here are the steps to do it:

Step 1. Lauch Fixppo on your computer and choose Standard Mode among the functions.

start repair - imyfone fixppo

Step 2. Connect the device to your computer and press Next so that the software can recognize the device. If the software doesn't detect the device, put the device in Recovery or DFU Mode to continue the process.

recovery mode - imyfone fixppo

Step 3. Once the device has been detected, the program will show you all the available versions of firmware. Download the one you would like to use.

download the firmware - imyfone fixppo

Step 4. Make sure everything is ready and correct, click Start to start the recovery process.

repair successfully - imyfone fixppo

If you don't want to use a third-party app to fix it, here we provide 8 manual methods for you to try. However, not all of them can 100% work, and you will need to try them one by one if one method doesn't work. Without further ado, here are the tips you can use:

  • Method 1. Change to Different Network
  • Method 2. Force Stop and Re-launch Safari
  • Method 3. Restar Your iPhone
  • Method 4. Disable Safari Suggestions
  • Method 5. Update iPhone to Latest iOS Version
  • Method 6. Clear Safari History and Website Data
  • Method 7. Disable Restrictions on Safari
  • Method 8. Contact Apple Support

01 Change to Different Network

The first thing you can do is verify your Internet connection. Safari not loading on iPhone may happen when your device is not connected to a cellular or Wi-Fi network. Check your iPhone's connection settings to see if they're enabled.

If Safari still doesn't work, it's best to change the network because there's a possibility that the older network is too slow to support Safari. You can try testing it using a speed test (but you will have to use another browser to do this).

check network connection

02 Force Stop and Re-launch Safari

If changing the network doesn't work, you can try to force-stop and re-launch Safari. You can resume it again after Safari is relaunched.

force stop safari on iphone

If you want to force-stop Safari, you need to open the list of apps used by swiping up from the bottom of the screen. When you find the Safari app, tap the minus sign at the top left of the app or swipe up to force stop Safari. After closing the app, launch it again to see if it works or not.

03 Restar Your iPhone

Another option you can do is to restart the iPhone. When you restart your iPhone, you're bringing the phone back to its clean slate where no applications are open.

restart iphone

Once you're ready, hold either the Volume button or the Side button until the slider appears. Use the slider and wait for the iPhone to go off. Then, turn it on again. As for the button to use, it depends on your device type. The second-generation iPhone uses the side button, while the newer phones use both volume and side buttons. For the first generation, you will need to use the power button at the top of the phone.

04 Disable Safari Suggestions

Safari suggestion is the perfect feature for those who visit the same website often. However, there are those who feel disturbed by this feature, as it can hinder their experience or make the Safari laggier.

Fortunately, you can disable the Safari suggestion . All you need to do is go to Settings > Safari then turn off the Safari Suggestions .

disable safari suggestion

05 Update iPhone to Latest iOS Version

Sometimes Safari doesn't work properly for the iOS version we use. It is a common occurrence, as this issue happened some time ago when Apple released the latest update of iOS. So it can be either us not getting the latest update or us having the update itself.

Go to check your iOS version on settings. If you don't have the latest update, go to Settings > General > Software Update and turn on Automatic Updates so you will get constant updates on your phone.

update iphone to the latest version

06 Clear Safari History and Website Data

If the tricks above don't help you, you can try clearing the Safari history and website data. This is pure because the things mentioned are stored as data in Safari, meaning that they eat some space. This can be the reason why your Safari is slowing down.

Following steps: Settings > Safari > Clear History and Website Data > Clear History and Data , and you're done!

clear safari history and website data

07 Disable Restrictions on Safari

Restrictions on Safari makes it possible for you to filter the content. However, it does not grant you freedom of control which can be mistaken as an error.

To change the restrictions, go to Settings > General > Restrictions , find Safari and toggle it off. Enter your password to finish this operation.

disable restrictions on safari

08 Contact Apple Support

If everything doesn't work, it's time to contact Apple Support . You can contact them and find the details you need there.

1 Can I uninstall Safari and reinstall it?

Safari cannot be uninstalled and reinstalled at the same time. The Safari app cannot be uninstalled from the home screen, however, it can be uninstalled from the app list. Go to the App Store and download the app. To return to the home screen, touch and hold an app and slide it to the left.

2 How do I update Safari on my iPhone?

To update Safar, go to Settings > General > Software Update > install the Safari update.

We hope that this article can help you when your Safari is not working on iPhone . If you want an easier method, however, use iMyFone Fixppo and let the magic starts with one touch!

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Home > iPhone Issues > How to Fix Safari Not Working on iPhone in iOS 17?

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Apple releases iOS 17.1.1 & iPadOS 17.1.1 updates to fix various bugs

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Apple has issued an interim iOS 17.1.1 update

ios safari click not working

Following both the official release of iOS 17.1 in October 2023 , and also the betas of iOS 17.2 that began shortly afterwards , Apple has issued a bug fix update. Both iOS 17.1.1 and iPadOS 17.1.1 have been released with bug fixes.

Apple rarely details every bug fixed in a release, so until the update has been tested, it's not possible to be sure what has changed. Apple shared only two known bug fixes in the release notes.

Apple says the iOS 17.1.1 update addresses an iPhone 15 charging problem, seen by some BMW and Toyota Supras drivers. Apple has acknowledged that the wireless charging systems in these cars can deactivate the iPhone 15 range's Near Field Communications (NFC) capabilities.

Weather Lock Screen widgets also had an issue where snow would show up as a folder icon or blank. Apple says this bug has also been addressed.

An issue still affecting iOS 17.1 users that has actually been fixed in iOS 17.2 is a bug concerning Wi-Fi connectivity. Given that Apple is not just waiting for the official release iOS 17.2, it's possible that it has also worked this fix into this new iOS 17.1.1 update.

As is usual for iOS releases, Apple released iOS 17.1.1 and iPadOS 17.1.1 to users. They are build 21B91.

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[2023] Top 10 Fixes to Safari Not Working on iPhone

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May 09, 2023 (Updated: May 09, 2023) • Filed to: Fix iPhone

16549K views, 5 min read

In 2003 Apple launched its ingenious web browser known as Safari. It was one of the best web browsers, but then Google responded and launched its browser called Google Chrome. Many Apple users migrated from Safari to Chrome because Safari was not working correctly and had bugs. Although since then Apple has improved its browser a lot, however, some users reported that their Safari not working on iPhone .

If you are the one who is facing the same issue, then don't worry because this article will provide you with the top 10 fixes to solve this issue and get your web browser back to normal.

Part 1. Why is Safari Not Working on iPhone?

Part 2. Software Issue Causing Safari Not Working? Use iPhixer to Fix with 1 Click!

Part 3. 9 Fixes for iPhone Safari Not Working

Why is Safari Not Working on iPhone?

Now the main question arises in every user's mind: why is Safari not working on iPhone? There could be many reasons why this is happening on your device. The most common issue is that Safari cannot connect with a good internet connection. Apart from that, here are the top reasons why Safari is not working on iPhones.

Issue with Safari App:  If you have changed Safari's settings, it may be causing problems.

Slow Wi-Fi connection:  If your internet connection is slow or not working, Safari may not load or function correctly.

Outdated iOS software:  If you have an outdated version of iOS, Safari may not work properly.

Safari data corruption:  If Safari's data is corrupted, it may cause it to stop working properly.

Third-party apps interfering with Safari:  If you have recently installed a new app on your iPhone, it may be interfering with Safari.

These are some of the main causes behind this bug; now, let’s not waste any more time and show you how to fix this issue.  

Software Issue Causing Safari Not Working? Use iPhixer to Fix with 1 Click!

If iOS software is causing Safari not working on iPhone, then using a third-party program is the best way to solve it. The best third-party program to fulfill this goal is Wootechy iPhixer  because this tool is an all-in-one iOS repair tool that will help you bring your iPhone back to normal.

This program can solve many iOS issues, such as White/Black screen, iPhone stuck on the Apple logo, iPhone unable to install update, and more, with the highest success and safety rate. With the help of this tool, you can easily solve many iPhone and iTunes errors, including 4010/ 4013/ 4005 and more, at the fastest speed.

Here are some of the main features iPhixer

Key Features of WooTechy iPhixer : Fix iPhone Safari Not Working with A High Success Rate:


Can fix all iOS/iPadOS/tvOS problems without data loss.

It can reset your iPhone with or without a password.

iPhixer can repair many iOS majors issues such as White/Black screen, stuck on a loop, won’t turn on, and more. 

The iOS system recovery tool is compatible with all iOS devices and versions, including the latest iOS 16. 

It offers free Enter/Exit recovery mode if unfortunately your iPhone won’t go or stuck in recovery mode .

Free Download

Secure Download

How to use iPhixer to solve Safari not working issue?

Follow the steps below to bring your iPhone back to normal; ensure to follow these steps in the right order so that you don't face any difficulties while repairing your device.

Download iPhixer on your PC and launch the program and select the Standard mode  from the main page.

choose repair mode

Then follow the on-screen instruction to put your iPhone into Recovery/DFU mode.

put iPhone into recovery mode

To repair your iOS device, you must download the suitable firmware package. Click on the Download  button to start downloading. Once the downloading is complete, this program will extract the firmware file on your device.

download firmware

Now click the Start  button to begin the process; don't disconnect your device. After the process, your device will reboot and return to normal.

repair iphone overheating while charging

9 Fixes for iPhone Safari Not Working

If you don't want to use a third-party program to fix iPhone Safari not working problem, then don't worry. Here are the other 9 fixes to solve this issue within your device.

1. Reopen Safari

2. Reboot Your iPhone

3. Clear Safari History And Website Data

4. Turn Off Safari Suggestions

5. Turn On Cellular Data for Safari

6. Reset Network Settings

7. Turn On JavaScript

8. Turn Off Hide IP Address From Trackers

9. Check Safari Extensions

1 Reopen Safari

As we all know that closing and re-opening an App can fix many minor glitches and bugs on your App.  Hence, the App gets refreshed when it opens again.

Follow the steps below to close the Safari App and then reopen it again: 

Swipe up from the bottom of your screen to open the App Switcher . 

Now choose the Safari App in the App switcher and then swipe up the App to close the App.

Then go to the home screen of your iPhone and then tap on Safari to reopen it.

Now see if your App is working; if not, follow the next method to solve Safari not working issue.

2 Reboot Your iPhone

Another method to solve minor glitches and bugs on your device is restarting it. The restart will fix most issues on your device, including Safari not working on iPhone issues. Here is how you can restart your iOS device.

Press and hold the volume down  key, and then press and hold the power  key simultaneously.

The power off slider will appear on your screen; drag the slider to the right side to turn off your device.

Wait 30 seconds or more and press the power key until the Apple logo appears on your screen to restart the device.

reboot iphone to solve safari not working

3 Clear Safari History And Website Data

If you have been using the Apple web browser for a long time, you must store a lot of website data. This website data can slow your browser and affect its performance. Clear the Safari History and website data to solve this issue. Here is how to do it.

Unlock your iPhone and then select the Settings  App.

Now scroll down and choose Safari .

clear safari history and website data 1

Select the Clear History and Website Data  option and then again select the Clear History and Data  option to confirm it.

clear safari history and website data 2

All Safari History and website data, including store cache, saved passwords, and cookies, are deleted.

Related Read: Check History on Safari with 3 Easy Ways

4 Turn Off Safari Suggestions

Many users have recently reported that turning off the Safari suggestion has restored their web browser to normal. We don't know how this will fix the issue, but if it fixes the Safari not working issue, let’s try it.

Here is how to turn off Safari suggestions on iPhone.

Open the Settings  App on your iPhone and then select Safari .

Now disable the Search Engine Suggestion  option.

turn off safari suggestions

5 Turn On Cellular Data for Safari

If you have turned off Cellular Data for Safari and tried to use the browser on the mobile data, it won't work. That is why you must first enable cellular data access on Safari.

Here is how to do it:

Open the Settings  App on your iPhone.

Then select the Cellular data  option. 

Now scroll down until you find the Safari  App. 

Turn on the toggle to give access to cellular data to Safari. 

turn on cellular data for safari

6 Reset Network Settings

Reset Network Settings is another good method to solve any issue related to your Network Settings. This method will reset the network settings to default and hopefully solve this issue on your iPhone.

Follow the below instructions to reset Network Settings: 

Unlock your device and then choose the Settings  App.

Select the General  option within the Settings. 

Now scroll down and then choose the Transfer or Reset iPhone  option. 

Select the Reset Network Settings  option and then enter your iPhone passcode. Once again, select the Reset Network Settings  option to confirm it.

reset network settings to solve safari not working problem

7 Turn On JavaScript

Many modern websites and web applications are designed to work with JavaScript enabled. When JavaScript is disabled on Safari, websites may not be able to display certain features or interactive elements, causing them to malfunction or not work at all on an iPhone.

By turning on JavaScript, Safari can execute the necessary code on the website to make it work properly, and this can help resolve the Safari not working on an iPhone.

Additionally, JavaScript can also help with rendering web content and optimizing the performance of web pages on the iPhone's mobile browser.

Here is how to turn on the JavaScript option on your iPhone: 

Open the Settings  App and then choose the Safari  option. 

Scroll down and then select the Advanced  option.

turn on javascript 1

Now turn on the JavaScript  option to enable it.

turn on javascript 2

8 Turn Off Hide IP Address From Trackers

This option ensures that your IP address is not provided to any browser trackers. But this option can cause a few issues that can be the reason behind this issue. Turn off this feature to solve Safari not working on iPhone issues.

Choose the Safari  option and then select the Hide IP Address  option.

Select the Off option within the Hide IP Address option to disable the feature.

turn off hide ip address

After the Hide IP Address option is turned off, restart the App and see if the issue is solved. If you are still facing the same issue, follow our last methods to solve this issue.

9 Check Safari Extensions

We all know that browser extensions help you expand your functionality and improve your browser experience. However, not all extensions are reliable; some can cause this issue on your device. Turn off the Extension option from your device to solve this issue. Here is how to do it.

Choose the Settings  App on your iPhone and then select Safari .

Scroll down and then select the Extension  option.

check safari extensions 1

Choose the extension you want to disable from your iPhone and then toggle it off.

check safari extensions 2

The selected extension is now disabled from your browser. Follow the same steps if you want to turn off other extensions from your browser.

So this is it; in this article, we have provided you with the top fixes to solve Safari not working on iPhone issues. All these fixes are personally tested, and many of them have solved this issue on your iPhone. Follow all these methods one by one until you find the best solution.

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If iCloud Mail isn't working

You can use iCloud Mail in the Mail app on your iPhone, iPad, iPod touch, or Mac, or on iCloud.com on your iPad, Mac, or PC. If you can't access your email, or you can't send and receive messages with your @icloud.com email address, follow these steps.

Things to check first

Check the system status of iCloud Mail .

Check that you turned on iCloud Mail:

On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online.

On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on.

Make sure you that haven't exceeded your iCloud storage limit . If you exceed your iCloud storage limit, learn how to make more space available in iCloud .

Make sure that you're using the latest version of software on your device.

If you need help sending or receiving mail on your iPhone, iPad, or iPod touch

Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.

To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC.

Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.

Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push.

Send an email to your account to see if Push is working.

In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time.

Turn your device off and back on.

If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on.

If you can't access iCloud Mail at iCloud.com

On your iPad, Mac, and PC, you can use iCloud Mail on iCloud.com . On an iPhone, use the Mail app instead.

Make sure your browser is up to date. If you're using Safari, update Safari to its latest version .

Clear your browser's cache. In Safari, choose Safari > Preferences. Click the Advanced tab. Select "Show Develop menu in menu bar", then close Preferences. Click the Develop menu, then select "Empty Caches." If you're using a different browser, check its help menu for steps.

If you can access iCloud Mail from a different location or Internet connection, contact your Internet service provider (ISP) or network administrator. Some Internet configurations intentionally or unintentionally prevent access to certain websites or services, such as iCloud Mail .

If you can't send mail from the Mail app on your Mac

Use these steps if your message can't be delivered, you're attaching a large file, or the recipient didn't get your message.

If you receive an alert when you send a message from your @icloud.com email address using Mail on your Mac

If you see an alert that says “This message could not be sent. It will remain in your Outbox until it can be sent.", make sure that iCloud is your Outgoing Mail Account.

Open Mail and choose Mail > Preferences.

Click the Accounts tab.

Select your iCloud email account.

Click the Server Settings tab. If iCloud isn't listed as the Outgoing Mail Account, select iCloud.

If you choose Edit SMTP Server List, you won't see your iCloud account listed as an option.

If you're attaching a large file

Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try using Mail Drop , compressing the file before sending it, or sending your message without the attachment.

If your recipient doesn't receive your message

If an “unknown address” or “undelivered mail returned” message appears in your Inbox after you send a message, go to your Sent mailbox and make sure that the recipient's email address is correct.

If you use macOS Mail or access your iCloud Mail using Safari or another supported web browser , check your Drafts, Sent, and Outbox mailboxes:

If you see an unsent copy of the message in Drafts, try to send it again.

If you see the message in your Outbox, make sure that you're connected to the Internet and use the steps above to select iCloud as the outgoing mail account.*

Ask the recipient to check their Junk mail folders or mailboxes.

If your recipient still doesn't receive your message, but your message was sent without any alerts or “undelivered mail” messages, your message might be blocked or filtered by the iCloud Mail servers or the recipient's mail server. To find out, contact iCloud Support . You should also ask your recipient to contact their email administrator.

* If you use a non-iCloud SMTP server, don't use your iCloud email address as a "Send From" address. Otherwise, your email might not get delivered or it might get sent to the recipient's Junk folder.

If you can receive messages but can't send them

Your ISP might be blocking the protocol used to send email (SMTP) across their network. Contact your service provider and ask about SMTP traffic that crosses their network to an external service, such as iCloud. If your service provider blocks SMTP traffic, ask them how you can be exempted from SMTP blocking.

If your ISP isn't blocking SMTP traffic and you still can't send messages, contact Apple Support for help.

If you can't receive mail in the Mail app on your Mac

On the left side of the main Mail window, find the name of your iCloud email account. If your account name is dimmed and has a lightning-bolt symbol next to it, your account is offline.

To take your account online, connect to the Internet.

Choose Mailbox. If Take All Accounts Online is dimmed, your accounts are already online.

If you still can't receive email, contact Apple Support to get more help.

If you want to remove a suggested recent contact in iCloud Mail

When you're signed in to iCloud, you might see your recent email addresses as suggested contacts across your devices. To stop a contact from appearing as a suggestion, here's what you can do:

No alt supplied for Image

In the "To:" field, start typing the email address that you want to hide.

No alt supplied for Image

Click Remove from Recents.

If you need help using iCloud for Windows

If you use Outlook, get help with your iCloud Mail, Contacts, and Calendars .

Get more help

If you still need help, contact Apple Support .

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Find what’s been asked and answered by Apple customers.

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Getting an iPhone 15 or iPhone 15 Pro? You'll Want to Change These 4 iOS 17 Settings Right Now

Here's how you can customize your iOS experience on your brand-new iPhone.


Your iPhone 15 Pro comes with iOS 17.

iOS 17 , Apple's latest software update for the iPhone, was released earlier this fall alongside the  iPhone 15 and iPhone 15 Pro . Even though the phones have been out for a little over a month, you might be upgrading your phone just now. The new iPhone OS has lots of cool features, including  StandBy , which turns your phone into a smart display, and  Contact Posters , which bring full-screen visuals to your contacts and your call screen.

Read more :  Do This Before Downloading iOS 17

Most of the biggest features are ready to use as soon as you start using iOS 17 on your supported iPhone . However, a few are disabled by default, so it's your job to go into your settings and turn them on. To truly tap into the full potential of iOS 17, these are the settings you'll want to configure as soon as you download it. 

17 Hidden iOS 17 Features and Settings on Your iPhone


If you want to learn more about iOS 17, check out the best hidden iOS 17 features and everything else you need to know about iOS 17 .

Turn on Face ID to browse privately in Safari

Safari has added several new privacy settings on iOS 17: You can now choose a different search engine (like DuckDuckGo ) when privately browsing, automatically strip all tracking information from URLs, and securely share passwords with friends and family. And you can even lock your private browsing tabs in Safari -- but you'll need to toggle this setting on before you can use it.

In Settings , go to Safari and toggle on Require Face ID to Unlock Private Browsing . That's all you need to do! If you want to test out the feature, open the Safari web browser and make your way to Private Browsing. If you attempt to browse privately, you'll be asked to use Face ID to access your private tabs.


If Face ID doesn't work, tap Unlock to enter your passcode.

Automatically delete your verification codes

We've talked about this iOS 17 feature extensively here at CNET, and for good reason. It's very useful and cleans up the clutter of verification codes in your text messages, and it's somewhat hidden in your settings. And oh yeah, it's not enabled by default, so it's up to you to turn it on.

Read more :  iOS 17 Is Bringing a Fix for Those Two-Factor Authentication Codes Piling Up in Your Inbox

In the Settings app, go to  Passwords  >  Password Options and toggle on  Clean Up Automatically . Now, when you receive authentication notifications in Messages (or even in Mail), they'll be automatically deleted from their respective applications -- as long as you use the verification code with the autofill feature at the top of your keyboard. If you don't use the autofill feature, the verification code will stay in your messages or emails.


The text message or email will disappear shortly after you use autofill.

Make haptic feedback faster

After you perform certain actions on your iPhone -- like long-press on your home screen to delete an application or even type on your keyboard -- you should feel a tiny vibration underneath your fingertip -- that's haptic feedback. It's how your phone interacts with you as you interact with it, meant to improve your experience. And with iOS 17, haptic feedback is a whole lot better.

If you want to make haptic feedback faster (snappier even), you can do so. In Settings > Accessibility > Touch > Haptic Touch , you can change the duration of haptic feedback: You can choose from Default , Fast and Slow . Underneath these options, you have an image of a flower that you can touch and hold down on to test the various haptic feedback options.


The flower image will blow up after you press and hold down on it to test out the haptic touch.

Enable the level in your camera

If you want to take better photos, or at least straighter photos, the native Camera application on your iPhone has a new, somewhat hidden feature that adds a virtual horizontal level as you snap a photo. You'll know the shot is level with the ground when it turns yellow and you feel the haptic feedback.

This feature isn't enabled by default, so go to Settings > Camera and toggle on Level under the Composition section. Now when you take a photo, you should see a broken straight line in the middle of your screen. This is the level. Adjust your phone to make it yellow, signifying that it's now level to the ground.


The level lives in the middle of your camera.

Interested in the new iPhone 15 , which will come shipped with iOS 17? Check out our comparison of the iPhone 15 and iPhone 14 and the best deals on the iPhone 15 .

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Apple Argued Safari Is Three Different Browsers to Avoid Regulation

Apple recently claimed that Safari is three different browsers in effort to avoid regulation in the European Union (via The Register ).

safari icon blue banner

It has now emerged that after being informed that Safari was likely to fall under the DMA's regulations, Apple filed formal a response to the European Union claiming that Safari is, in fact, "three distinct web browsers." The company's claim is based on the argument that Safari for iOS, iPadOS, and macOS are entirely different and serve different purposes.

On example cited by Apple is Safari's sidebar feature on iPadOS and macOS, allowing users to see opened tabs, tab groups, bookmarks, and browsing history. Since this feature is unavailable in the version of Safari for iOS, Apple claimed that it is a distinctly different browser. The company added that each version of Safari serves different purposes for users depending on the device upon which it is accessed.

The European Commission went on to point out that Safari's functionality and underlying technologies are near-identical across platforms. The Commission even highlights Apple's own marketing materials for its Continuity feature, which appear to contradict the company's claims, touting the tag line "Same Safari. Different device." As a result, the Commission rejected Apple's claim and insists that "Safari qualifies as a single web browser, irrespective of the device through which that service is accessed."

Apple is now obliged to ensure that Safari adheres to the DMA's requirements, such as by allowing non-WebKit-based browsers on iOS and iPadOS. Companies that do not adhere to the new regulations risk facing EU investigations, substantial fines, and the imposition of "behavioral or structural remedies." The fines can amount to 10 percent of a company's global turnover, with a 20 percent penalty for repeat violations. Questions remain about whether Apple's argument about Safari being three different browsers violates the DMA's Anti-Circumvention provision that forbids subdividing a platform's market share to avoid regulation.

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

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Troubleshoot and Fix Safari Not Working on Mac [4 Tips]

Safari is the default browser for Apple products and it comes built-in with your MacBook. If Safari is slow, stops responding, crashes unexpectedly or can not loading pages on your Mac, it will be a real headache.

Many users complained about the Safari not working on Mac issue. Are you one of them?

In fact, many factors will cause these issues, such as network connection, caches, cookies, internet plug-in, Safari extension, add-on and more.

This post shows 4 effective solutions to help you fix the Safari not working on Mac , whether it is running slow, freezing up, not working properly, or crashing.

Troubleshoot and Fix Safari Not Working on Mac

Part 1. Reboot to Fix Safari Not Working on MacBook

Part 2. clear caches to fix safari not working on mac, part 3. update safari to fix apple mac safari not working.

  • Part 4. Great Way to Protect Your Privacy and Personal Data

When Safari can't open pages on your MacBook, you should first check the internet connection. You need to ensure the URL is right and then refresh the page to check if the problem is still there.

If the Safari still can't work properly on Mac, you can choose to reboot your MacBook. You can keep pressing the Power button until a dialog appears. Then click the "Restart" button to reboot your Mac. Or you can choose the "Restart" comment from the Apple menu. After rebooting, you can back to Safari and try opening a site again.


Under most circumstances, Safari can not work properly on Mac is due to the caches, cookies, and website data. Temporary data or Safari browser caches can help you quickly load a site. But same time, they can cause Safari crash or open slow. So you need to frequently remove some site histories, caches and cookies.

Remove all Safari data


Clear history in Safari

Clear History

Delete Safari web caches

Empty Cache

Best way to clear Safari caches, cookies, and more

With the methods above, you can remove Safari caches and other useless data. Here we introduce you with the great Mac Cleaner to help you better manage these Safari files.


Updating is a simple and effective solution to deal with various problems. Sometimes, Safari problems are caused by bugs. In that case, you can try updating Safari to its latest version to solve the problems.

Click "Apple" icon on the menu bar and select the "Software Update" item. This operation will start the App Store and takes you to the "Updates" section. Actually, Mac OS X will regularly and automatically check for updates to Safari. It will prompt you automatically in the top-right hand corner of the screen when there is an available update.

Update Safari

Part 4. Disable Search Suggestions to Fix Safari Not Working on Mac

Safari search suggestions can be a great help to speed up the process of finding what you want. You can choose to disable the search suggestions when your Safari crash or can't work properly on Mac.

Safari Suggestions

If Safari stops working on your iPhone, you can read the post to solve Safari not working on iPhone issue.

After reading this page, you can easily fix the xSafari not working on Mac issue. We show 4 simple ways to help you solve the problems when your Safari crash, can't load pages, or slow. Don't hesitate to contact us if you still have any questions.

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Clear Safari Cache

How to clear Safari cache? Read this article to clear Safari caches, like browser history, cookies, app caches, etc. on iPad 2/3/4 in 2 ways freely.

Clear (App) Cache

How to clear app and system cache on iPhone? Here are 4 ways to help you clean cache from Facebook, Instagram, Safari, RAM, etc. on iPhone to free up space and protect privacy.

Fix the Problem

If your Mac camera is not working when making Skype calls or using FaceTime, you can fix this problem following the step-by-step solutions we shared in this post.

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  1. How to fix safari not working on iPhone

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  3. If Safari isn't loading websites or quits on your iPhone, iPad, or iPod

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    Restarting the App Clearing Your App's Cache Clearing Your Phone's RAM Using Wi-Fi or Data Using Internet Proxies or VPNs Restarting Your Phone Updating Your iOS Version Resetting Your Phone Contacting Apple Support Getting A New iPhone Final Word Why Is Safari Not Working on iPhone or iPad? Cellular News

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    The Safari hasn't been updated yet, resulting in the Sarafi icon in grey. Slow Safari caused by cache and other settings. Part 2: One-click to Fix Safari Not Working on iPhone with iOS Repair Tool. The most common reason for Safari not working on iPhone is there have some glitches on your iDevice.

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    0 I too had the same issue on iOS devices. Was able to get over these by replacing onClick with touch events. Check this documentation on touch events in ReactJS. You may use onTouchStart instead of onClick and see if it works! So your button should look like this: <button onTouchStart=" {this.onSubmit}" onclick = "void (0)" ...> </button>

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    On iCloud.com, click the New Message button to start an email. In the "To:" field, start typing the email address that you want to hide. Hover over the address and click the Delete button. Click Remove from Recents. If you need help using iCloud for Windows. If you use Outlook, get help with your iCloud Mail, Contacts, and Calendars. Get more help

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