what are hospitality and tourism jobs

Top 10 hospitality jobs and who’s hiring

Need work in the hospitality field? Get your foot in the door with this guide to top hospitality jobs and who’s offering them.

Are you a hospitality major looking for a career in the industry? Or maybe you’re a recent or upcoming graduate exploring your job options.

From guest services to special event coordinators, we’ve got plenty of exciting possibilities to explore. And we’ve included a list of companies actively hiring on Handshake.

Take a look, get inspired, and find the career option right for you!

Is hospitality a good career path for you?

A career in hospitality is a great way to combine your passions for customer service, hospitality, and travel. To succeed in the sector, you may need:

• Excellent communication skills
• The ability to multitask
• A great attitude and the drive to go above and beyond for customers
• A high level of organizational skills
• The ability to collaborate with other industry professionals
• Problem-solving skills

Plus, with 1.9 million new jobs expected in hospitality over the next 10 years, there’s no shortage of opportunities for those with the right skill set!

Best degrees for hospitality jobs

Here are some of the best degrees for working in the hospitality industry:

• Hospitality management . This degree can provide comprehensive knowledge of the hospitality industry, preparing you for roles like hotel general manager, guest services manager, and conference services manager.
• Business administration. A degree in business administration can help you develop management, marketing, and finance skills, making you an asset in roles like hotel manager, assistant general manager, and operations manager.
• Culinary arts. A degree in culinary arts can prepare you for roles in food and beverage management, such as executive chef, sous chef, and restaurant manager.
• Event management. This degree can provide the skills to plan and coordinate events, making you a valuable asset as an event planner, event coordinator, or meeting planner.
• Tourism and travel management. A tourism and travel management degree can prepare you for roles like a tour guide, destination manager, travel agent, and tour operations manager.

Industries where you can build a hospitality career

While the hospitality industry offers many career opportunities, professionals with hospitality skills can build successful careers in other industries. These industries often value customer service, communication, and problem-solving skills.

Here are some industries where you can build a hospitality career and examples of job types:

• Health care. The health care industry values hospitality skills in roles like patient services representative, hospitality services coordinator, guest services specialist, and patient experience manager.
• Retail. Customer service is essential in retail, and professionals with hospitality skills can find success as a customer service manager, store manager, sales manager, or brand ambassador.
• Real estate. Real estate professionals with hospitality skills can excel as property managers, leasing consultants, real estate agents, or housing coordinators, as these roles involve communication, customer service, and problem-solving skills.
• Travel and tourism. With a focus on creating positive customer experiences, hospitality skills are highly valued in travel and tourism. Jobs may include tour guide, travel agent, customer service representative, or flight attendant.

Many companies are hiring for positions that require hospitality skills. Scroll down for a list of companies currently hiring on Handshake.

Top 10 entry-level jobs in hospitality

If you’re interested in a career in hospitality, many entry-level positions can help you get your foot in the door. These positions might be part-time or full-time, ranging from customer service roles to behind-the-scenes positions in hotels, restaurants, and other hospitality businesses.

Here are the top 10 entry-level jobs in hospitality to consider.

1. Front desk agent

Front desk agents — also known as guest service agents or concierges — are essential members of the hospitality team at hotels and resorts. They’re responsible for greeting guests and providing information about the hotel’s amenities, services, and local attractions. They also handle check-in and check-out, answer guest questions, and address any concerns they may have.

Median salary: $29,674 per year

Qualifications:

• High school diploma or equivalent
• Previous customer service or hospitality experience is preferred
• Experience with reservation and property management systems is a plus
• Excellent communication and customer service skills
• Ability to handle multiple tasks and prioritize effectively
• Attention to detail

2. Guest services coordinator

The guest services coordinators are team members responsible for managing guest inquiries and providing exceptional customer service. They’re often the point of contact for guests before and during their stay. They manage reservations, coordinate transportation, and provide information about the property and local area.

Median salary: $40,515 per year

• High school diploma or equivalent (an associate or bachelor’s degree might be preferred)
• Experience in customer service or hospitality, preferably in a hotel or resort setting
• Knowledge of reservation and property management systems
• Familiarity with the local area and attractions
• Exceptional customer service skills and a service-oriented approach
• Strong organizational and time management skills
• Attention to detail and accuracy in data entry and record-keeping

3. Travel agent

Being a travel agent can be rewarding and fulfilling, whether based in Dallas, New York, or anywhere between. Travel agents help customers plan and book travel arrangements like transportation, lodging, and activities. They typically work for travel agencies or as independent contractors (a flexible schedule might be a bonus).

Median salary: $43,810 per year

• Customer service or sales experience
• Familiarity with reservation systems and travel booking software
• Knowledge of popular travel destinations and attractions
• Relevant certifications can be an advantage
• Ability to sell products and services
• Customer service-oriented
• Hardworking, self-motivated, and able to work independently

4. Reservation specialist

A reservation specialist manages room bookings and reservations for a hotel or resort. They work in the front office and coordinate with other departments to ensure guests have a positive experience during their stay. They may also handle invoicing and billing for guests.

Median salary: $34,690 per year

• Previous experience in customer service or hospitality, preferably in a hotel or resort setting
• Familiarity with reservation and property management systems
• Knowledge of invoicing and billing procedures
• Dedicated to providing an excellent guest experience
• Communication skills
• Problem-solving skills and ability to resolve guest service complaints

5. Catering assistant

A catering assistant supports food service operations at events and functions. As a catering assistant, your job description may include a range of tasks, such as setting up equipment on-site, preparing and presenting food, and ensuring guests have a positive experience.

Median salary: $36,527 per year

• Previous experience in a food service or hospitality role
• Valid driver’s license and reliable transportation for some positions
• Willingness to work flexible hours, including nights and weekends
• Ability to lift heavy objects and stand for long periods
• Excellent communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment

6. Special event coordinator

A special event coordinator plans and executes events like weddings, corporate events, and parties. They work in person to coordinate all aspects of the event, from venue selection to menu planning to entertainment.

Median salary: $45,969 per year

• Associate or bachelor’s degree in event planning, hospitality, or a related field
• Experience in event planning or a related field
• Strong network of industry contacts and referrals
• Ability to work well under pressure and manage multiple tasks simultaneously
• Excellent communication and organizational skills
• Ability to manage budgets and negotiate with vendors
• Creativity and a keen eye for design and detail

7. Tour guide

A tour guide leads groups of people on tours of various locations like historical sites, cities, and natural attractions. They provide information and insight into the location, ensuring the group has an enjoyable and informative experience.

Median salary: $33,931 per year

• High school diploma or equivalent (some employers may prefer a degree in hospitality, history, or a related field)
• Experience in customer service or hospitality, preferably in a tour or travel setting
• Knowledge of local history, attractions, and points of interest
• Foreign language skills can be an advantage for tour guides in areas with a high number of international visitors
• Knowledge of basic first aid and safety procedures
• Excellent memory and storytelling skills

8. Executive housekeeper

An executive housekeeper manages the housekeeping staff and ensures that guest rooms, public areas, and back-of-house spaces are clean and well-maintained.

Median salary: $38,034 per year

• High school diploma or equivalent (associate or bachelor’s degree might be preferred)
• Previous experience in a housekeeping or hospitality management role with increasing levels of responsibility
• Knowledge of cleaning and sanitation and the safe use of cleaning chemicals and equipment
• Ability to manage schedules, inventory, and budgets
• Ability to pass a background check
• Ability to manage and motivate team members
• Attention to detail and accuracy in cleaning and record-keeping

9. Human resources generalist

A human resources (HR) generalist manages various aspects of HR, like recruitment, employee relations, benefits administration, and compliance.

Median salary: $61,248 per year

• Bachelor’s degree in human resources, business administration, or a related field (some employers may accept equivalent work experience)
• Experience in human resources or a related role
• Knowledge of federal, state, and local employment laws and regulations
• Ability to handle confidential information and maintain strict confidentiality
• Ability to handle and resolve employee relations issues
• Attention to detail and accuracy in record-keeping
• Knowledge of HR software and systems

10. Marketing coordinator

A marketing coordinator supports the marketing team in various aspects of campaign development, execution, and analysis.

Median salary: $61,843 per year

• Bachelor’s degree in marketing, communications, or a related field (some employers may accept equivalent work experience)
• Experience in a marketing or related role
• Knowledge of marketing concepts, such as market research, branding, and advertising
• Familiarity with social media platforms and digital marketing techniques
• Strong writing and editing skills
• Ability to work well in a team environment and collaborate with colleagues
• Analytical skills and the ability to interpret data and metrics

Let Handshake help you find a hospitality job

The hospitality industry offers many exciting and rewarding career opportunities, from entry-level positions to executive roles. In this article, we’ve gone through some of the best jobs in the space.

If you’re a student and job seeker looking to get hired in hospitality, Handshake is an excellent resource for job postings and career support. You can also sign up to receive job alerts when something pops up.

With a focus on connecting students with top employers, Handshake can help you find the right job to launch your hospitality career.

Get started on Handshake today and find the right hospitality role!

• https://www.bls.gov/opub/ted/2022/leisure-and-hospitality-projected-to-mostly-recover-pandemic-driven-employment-losses.htm
• https://www.salary.com/research/salary/posting/front-desk-agent-salary
• https://www.salary.com/research/salary/posting/guest-services-coordinator-salary
• https://www.bls.gov/oes/current/oes413041.htm
• https://www.zippia.com/reservation-specialist-jobs/salary/
• https://www.salary.com/research/salary/listing/catering-assistant-salary
• https://www.salary.com/research/salary/posting/special-events-coordinator-salary
• https://www.salary.com/research/salary/posting/tour-guide-salary
• https://www.zippia.com/executive-housekeeper-jobs/salary/
• https://www.salary.com/research/salary/benchmark/human-resources-generalist-i-salary
• https://www.salary.com/research/salary/benchmark/marketing-communications-specialist-i-salary

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Search through hundreds of profiles, answer questions about your interests and passions, and learn about possible career paths to consider.

• Top Jobs for Hospitality Degree Majors

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Last updated: July 18, 2019

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12 Careers for Hospitality Management Graduates

Hospitality management degrees bring together the worlds of business and customer service. Students in these programs do more than learn to run a hotel or restaurant. They also gain basic accounting knowledge, develop their management abilities, explore the ins and outs of client relations, and more. Most graduate with a wide range of transferable skills, as well as a strong understanding of finance, culinary theory, human resources, organizational behavior, and business management.

With these qualifications, hospitality majors can find employment all over the world. Many work in resorts or other accommodation businesses, helping guests feel welcome and relaxed. Others manage flight centers, restaurants, or amusement parks. For a dedicated hospitality management major, the career options are endless! Let's take a look at just a few of the most common ones.

This article will be covering the following careers:

Are these careers suited to you? Our comprehensive career test measures your personality traits and interests and matches you to over 800 careers.

1. Lodging Manager

Lodging management is one of the most popular career choices among hospitality majors. This role involves overseeing the core operations of accommodation businesses, like hotels, resorts, hostels, and bed and breakfasts. Lodging managers establish room fees, manage staff, balance finances, and even take charge of advertising and public relations.

Lodging Manager

A lodging manager is responsible for overseeing the operations and management of lodging establishments such as hotels, resorts, motels, or bed and breakfasts.

2. Tour Guide

Tourism is another exciting direction hospitality management students can pursue. Many become tour guides, helping visitors make the most of new museums, cities, historical sites, natural areas, and more. Their excellent social skills allow them to ensure their guests feel entertained and engaged. Their business knowledge, meanwhile, helps them stay on top of tour finances, sales, and marketing.

A tour guide provides assistance, information, and guidance to individuals or groups of tourists during their travels.

3. Food Server

Although many service jobs are entry-level, top positions are often held by hospitality majors. One such position is the maitre d'—the head waiter and public face of any restaurant. These personable professionals assign servers to tables, take customer reservations, supervise staff, and ensure all restaurant operations are running smoothly.

Food Server

At the heart of the hospitality industry's service sector, a food server serves as a linchpin, seamlessly connecting patrons with the dining establishment.

4. Event Planner

Many convention centers, resorts, hotels, and lodges host special events, like weddings and conferences. And each of these events needs a skilled event planner to take charge of organization and logistics. As event planners, hospitality management majors will manage budgets, create schedules, and arrange the entertainment, refreshments, transportation, and equipment needed to make the event a success.

Event Planner

An event planner specializes in organizing and executing various types of events, ranging from small gatherings to large-scale conferences and weddings.

5. Spa Manager

Spa managers play a similar role as lodging managers, but in a slightly different setting. They oversee all aspects of spas and relaxation centers to ensure the best possible experience for their clients. This can include hiring and supervising personnel, coordinating promotional campaigns, monitoring finances, and more.

Spa Manager

A spa manager is responsible for overseeing the daily operations of a spa, ensuring that it runs smoothly and efficiently.

6. Restaurant Manager

For more culinarily-minded graduates, becoming a restaurant manager can be an ideal fit. This career involves managing kitchen operations; ordering and monitoring inventory; hiring, scheduling, and supervising staff; and maintaining the highest quality of customer service possible.

Restaurant Manager

A restaurant manager oversees the daily operations of a restaurant, ensuring efficient and effective functioning in all areas.

7. Travel Agent

Another tourism-oriented career, becoming a travel agent can be a perfect next step for a hospitality student. Travel agents help customers book the flights, accommodations, and tours and experiences for upcoming trips. This can include researching different flight options or hotel rooms, proposing and adjusting travel itineraries, and recommending fun activities and restaurants for travelers to enjoy while away.

Travel Agent

A travel agent assists individuals or groups in planning, organizing, and booking various aspects of their travel arrangements.

8. Culinary Chef

For a true foodie, a career as an executive chef can be an exciting option. These top-level chefs are the creative masterminds behind a restaurant's culinary offerings. They plan and design meals, direct chefs and sous-chefs, and oversee the kitchen's operations to ensure the highest possible food standards. Hospitality majors have the social skills and customer awareness needed to thrive in this role.

Culinary Chef

A culinary chef is trained in the art and science of food preparation, specializing in creating and executing culinary dishes that delight the senses.

9. Concierge

Hospitality careers can be competitive. For recent graduates, obtaining an entry-level job, like concierge, can be a perfect way to get started in the industry. Concierges are at the center of any hotel or lodge's client relations. They help guests access local services, buy tickets to different tours and attractions, make dining reservations, and more.

A concierge is employed by hotels, resorts, luxury apartment complexes, or private clubs, whose primary role is to provide personalized assistance and services to guests or residents.

10. Human Resources Manager

Human resources (HR) is a core component of many hospitality degrees. With this qualification, graduates can pursue HR jobs in hotels, restaurants, casinos, and other hospitality-based businesses. HR managers are responsible for staff relations, a job that can include hiring and firing, resolving conflicts, administering paychecks, and much more.

Human Resources Manager

A human resources manager is responsible for overseeing various aspects of an organization's human resources department.

11. Flight Attendant

While a hospitality management degree isn't a requirement for becoming a flight attendant, it can be a major asset. Like many hospitality jobs, flight attending is all about providing the highest possible customer service. Flight attendants serve refreshments, answer passenger questions, and maintain the safety of the plane during takeoff, turbulence, and landing.

Flight Attendant

A flight attendant is a member of an airline's cabin crew who is responsible for ensuring the safety and comfort of passengers during flights.

12. Entrepreneur

Finally, many hospitality majors decide to create their own jobs. With their business skills and customer-focused work ethic, they can make excellent entrepreneurs. Some start adventure tourism companies, helping clients discover the wonders of the natural world. Others open restaurants, travel agencies, or bed and breakfasts. When it comes to entrepreneurship, there is no shortage of opportunities to explore.

Entrepreneur

An entrepreneur is an individual who takes on financial risks in order to create and manage a business venture with the aim of achieving profit and growth.

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Top 15 Hospitality and Tourism Degree Jobs

By Ammar Ahmed

Published: January 27, 2024

Fresh out with a Hospitality & Tourism degree and wondering where to land? With a sea of job choices, finding the perfect one can be tricky. 

We’ve lined up the 15 best job matches for your degree. Read on to find your next dream job.

Here is a rollout of the top 15 career paths for a Hospitality and Tourism degree :

• Hotel Manager
• Event Planner
• Travel Agent
• Restaurant Manager
• Cruise Ship Director
• Resort Activities Coordinator
• Hospitality Consultant
• Meeting and Convention Planner
• Airline Customer Service Agent
• Travel Blogger/Influencer
• Destination Marketing Manager
• Food and Beverage Manager
• Spa Manager
• Casino Manager

1. Hotel Manager

As a Hotel Manager, you play a pivotal role in creating exceptional guest experiences and ensuring the seamless operation of hospitality establishments. Your expertise in leadership, customer service, and strategic planning will be at the forefront of curating unforgettable memories for guests from all walks of life.

As a Hotel Manager

You become the driving force behind providing excellent guest experiences, taking care of their needs, and ensuring their stay is both comfortable and memorable. Your responsibilities encompass managing staff, overseeing operations, and ensuring the overall success of the hotel.

Working in fast-paced and ever-changing environments, you will adeptly handle various departments such as the front desk, housekeeping, food and beverage, and maintenance. Your ability to adapt to dynamic situations and maintain a positive work environment is crucial to meeting the demands of guests and providing exceptional service.

• Career Progression : With experience and success, you can advance to oversee larger properties or take on regional director roles, making your mark on the broader hospitality industry.
• Travel Perks: Depending on the hotel chain, you may have access to perks like discounts on accommodation, access to partner hotels, reduced dining costs, amenities access, professional development travel, international experience, destination knowledge, and networking opportunities. These perks can enhance your personal and professional life, making the job even more rewarding.
• Employee Benefits: Many hotels offer employee benefits such as health insurance, retirement plans (401k plan),  meal discounts, and accommodation at times
• Wellness Packages: Given the demanding nature of the role, some hotels offer comprehensive health packages or spa treatments to ensure their managers remain rejuvenated.
• Performance Bonuses: Apart from a competitive salary, many managers can earn bonuses based on their hotel’s performance, guest satisfaction scores, or revenue achievements.

Working conditions

Hotel Managers often work in fast-paced environments, overseeing the day-to-day operations of their establishment. They are required to be present at irregular hours, ensuring smooth guest experiences and addressing any issues that may arise, including emergencies. Interacting with staff, guests, and suppliers, they need strong leadership and communication skills. The job demands a good amount of time on their feet, moving around the property to monitor various departments and maintaining a high level of attention to detail.

Further Studies

• Bachelor’s Degree: A bachelor’s degree in Hospitality and Tourism Management provides an excellent foundation. This program generally covers essential aspects such as hotel operations, food and beverage management, event planning, and customer service. However, having a degree in Business Administration or Management can also be beneficial, as it offers a broader understanding of business operations, marketing, and human resource management.
• Master’s Degree (Optional but Beneficial): While not always necessary, a master’s degree in Hospitality Management or Business Administration can give aspiring Hotel Managers an edge in the competitive job market. 
• Certifications: Various professional organizations, such as the American Hotel & Lodging Educational Institute, offer certifications for Hotel Managers. Titles like the Certified Hotel Administrator (CHA) can enhance a candidate’s profile and demonstrate a commitment to professional growth.
• Internships and Entry-Level Positions: On-the-job experience is crucial in the hospitality industry. Start with internships or entry-level roles in the hotel sector, such as front desk agent, reservationist, or assistant manager. These positions offer hands-on experience and a direct understanding of day-to-day hotel operations.

What Skills Make You A Strong Candidate

To thrive as a Hotel Manager, you’ll need essential attributes such as excellent communication skills to foster a positive work environment, adaptability to handle dynamic situations, and strong leadership to inspire your team toward excellence. 

Your dedication to providing exceptional guest experiences and your ability to maintain a high level of professionalism will set you apart as a standout candidate. Additionally, strong problem-solving skills, attention to detail, and a passion for the hospitality industry are highly valued qualities in this role.

Salary & Job Outlook

• Average Salary ($94,603)
• Job Outlook (7%)

The average annual salary for Hotel Managers is about $94,603 , with opportunities for growth and higher earning potential as you gain experience and expertise. According to the Bureau of Labor Statistics (BLS), employment opportunities for Lodging Managers , which includes Hotel Managers, are projected to grow by 7% from 2022 to 2032. 

2. Event Planner

As an Event Planner, you hold the key to orchestrating unforgettable experiences that leave a lasting impression on guests. Your creativity, organizational skills, and attention to detail play a pivotal role in bringing clients’ visions to life, whether it’s a grand wedding, a corporate conference, or a dazzling gala.

As an Event Planner

You are responsible for the meticulous planning and execution of a wide range of events. From conceptualization to post-event follow-up, you work closely with clients to understand their goals and preferences, creating bespoke event experiences that exceed expectations. Your role involves coordinating with vendors, managing budgets, arranging logistics, and troubleshooting to ensure a seamless and successful event.

• Stability: There’s often a consistent demand for Event Planners, especially for corporate and social events, which provides you with job security .
• Networking Opportunities : Event planning allows you to build a vast network of industry professionals and forge valuable connections for future collaborations.
• Dynamic Work Environment : Working as an Event Planner ensures that no two days are the same, with each event presenting new challenges and opportunities for growth.
• Personal Fulfillment : The joy of seeing your meticulously planned events come to life and witnessing the happiness they bring to others is incredibly rewarding.

Working Conditions

Event Planners thrive in a creative yet high-pressure environment. They often work irregular hours, including evenings and weekends, to organize and execute events. Communication is vital, as they liaise with clients, vendors, and various professionals. Handling unexpected changes and maintaining a calm demeanor under stress is crucial. The work may involve physically setting up venues, which could require lifting and moving equipment.

• Bachelor’s Degree: While you have a foundation with a degree in Hospitality and Tourism, many Event Planners also benefit from degrees in Public Relations, Communications, Marketing, or Business. These programs often cover crucial aspects like client relationships, vendor management, and promotional strategies that are integral to successful event planning.
• Master’s Degree (Optional but Beneficial): A master’s degree in Event Management or a related field like Business Administration can provide deeper insights into the intricacies of large-scale event planning, strategic marketing, and client management. These programs usually offer case studies, real-world projects, and advanced courses on various types of events, from corporate seminars to grand weddings.
• Certifications: Recognized bodies, such as the Meeting Professionals International (MPI) and the International Live Events Association (ILEA), offer certifications for Event Planners. Earning titles like the Certified Meeting Professional (CMP) or the Certified Special Events Professional (CSEP) can give you an edge in the industry, emphasizing your dedication and expertise in the field.
• Internships and Entry-Level Positions: Starting with internships or roles as an event coordinator or assistant planner can provide invaluable hands-on experience. These positions allow budding Event Planners to understand the nitty-gritty of the job, from liaising with vendors to managing client expectations

To thrive as an Event Planner, key attributes include exceptional organizational and time management skills to handle multiple tasks and deadlines simultaneously. Effective communication and interpersonal skills are vital to understanding clients’ needs and collaborating with various stakeholders. 

Creativity and attention to detail are essential for designing captivating events that align with clients’ visions. Being resourceful, adaptable, and calm under pressure enables you to navigate unexpected challenges and deliver flawless events.

• Average Salary ($52,560)
• Job Outlook (8%)

The average annual salary for Event Planners in the United States is approximately $52,560 , according to BLS. The same data shows that the employment opportunities for Meeting, Convention, and Event Planners are projected to grow by 8% from 2022 to 2032. 

As businesses and organizations continue to recognize the importance of professionally organized events for networking, brand promotion, and employee training, the demand for skilled event planners is expected to rise.

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3. Travel Agent

As a Travel Agent, you have the privilege of turning travelers’ dreams into reality by curating unforgettable journeys and providing expert guidance. Your passion for exploration and intricate knowledge of destinations make you a valuable asset in designing seamless travel experiences for clients.

As a Travel Agent

You will bridge the gap between wanderlust and adventure. Your role involves collaborating with clients to understand their travel preferences, budgets, and interests, ensuring you tailor each itinerary to their specific needs. From suggesting the perfect destinations to arranging flights, accommodations, tours, and activities, you create personalized travel packages that cater to every traveler’s desires.

• Flexible Schedule: Travel Agents enjoy the freedom to set their own work hours, making it easier to balance work and personal life. This flexibility accommodates various lifestyles and commitments, promoting better work-life balance .
• Adventure Opportunities: Travel Agents get to explore the world and share their passion for travel with clients. This career keeps your wanderlust alive and lets you provide personalized travel recommendations based on your adventures.
• Part-Time Start: You can begin your journey as a Travel Agent on a part-time basis.  Starting part-time allows you to gain experience and build a client base gradually, without the pressure of a full-time commitment. You can later decide if it’s the right fit for you.

Travel Agents balance their time between office work and interacting with clients. They spend hours researching destinations, itineraries, and deals to provide accurate and appealing travel options. Communication occurs through face-to-face meetings, phone calls, and emails. The job may involve long periods of desk work, sitting, and screen time as well as occasional travel for firsthand knowledge of destinations.

• Bachelor’s Degree: While you possess a solid foundation with a degree in Hospitality and Tourism, a Travel Agent can also benefit from degrees in Business, Marketing, Geography, or a related field. These programs offer insights into consumer behavior, travel destinations, and promotional strategies, all of which are central to a Travel Agent’s role.
• Specialized Training Programs: There are several training programs tailored for Travel Agents, such as those provided by the Travel Institute. Earning a Certified Travel Associate (CTA) or a Certified Travel Counselor (CTC) title can enhance your professional profile, showcasing a deep understanding of the travel industry and relevant competencies.
• Destination Specialist Programs: Specific courses or training programs that focus on particular destinations can be highly beneficial. These give in-depth knowledge about popular tourist spots, local customs, and logistical details, allowing you to offer specialized services to clients interested in those regions.
• Technology and Reservation Systems Training: Familiarity with Global Distribution Systems (GDS), like Amadeus, Sabre, or Galile o, is crucial for making flight, hotel, and car rental reservations. Several online courses and workshops teach these tools, ensuring you’re well-equipped to handle bookings seamlessly.

To thrive as a Travel Agent, strong communication and interpersonal skills are essential to understand clients’ travel desires and build lasting relationships. Attention to detail ensures seamless travel arrangements and a high level of customer satisfaction.

Being proactive, resourceful, and having a keen eye for travel trends enables you to curate extraordinary travel experiences. Your passion for exploration and eagerness to help others discover the world makes you a standout candidate in the travel industry.

• Average Salary ($46,400)
• Job Outlook (3%)

According to the Bureau of Labor Statistics (BLS), the average annual salary for Travel Agents in the United States is approximately $46,400. The job outlook is fairly positive, projected to grow 3% over the next decade. 

It’s also worth noting that external factors, such as global economic conditions, political stability, health concerns (like pandemics), and other macro trends can significantly influence the travel industry and, by extension, the demand for travel agents.

Related Article

• How to Become a Travel Agent

4. Tour Guide

As a Tour Guide, you have the incredible opportunity to immerse travelers in the rich history, culture, and beauty of various destinations. Your passion for exploration and ability to captivate audiences make every tour an unforgettable and educational experience for your guests.

As a Tour Guide

In your role as a Tour Guide, you breathe life into the past and present, providing engaging and informative narratives that bring historical landmarks, cultural sites, and natural wonders to life. Your warm personality and ability to connect with diverse groups of people create a welcoming atmosphere for travelers from all walks of life.

Guiding visitors through museums, historical sites, landmarks, and scenic spots, you ensure they have a memorable and enlightening experience during their journey.

• Freedom from the Office: You get to enjoy a flexible workspace, escape the conventional 9-to-5 office routine, and explore the world while you work. You’ll get to embrace the outdoor experience and thrill of working in nature’s open office, from picturesque landscapes to vibrant city streets.
• Expand Your World Knowledge:  This career gives you the opportunity to immerse yourself in diverse cultures, traditions, and histories as you become an expert on various destinations. You continuously enrich your knowledge as you discover new facts and stories about the places you guide tourists through.
• Earn as You Explore: In this career path, you get paid for sharing your love for travel and adventure with others. Your income is linked to travelers’ enthusiasm, ensuring your pay aligns with the quality of experiences you provide .
• Global Friendships: Tour guiding avails you the opportunity to forge friendships with travelers from all corners of the globe, creating lasting connections. You also access insider tips and recommendations from your newfound friends when you explore their home countries .

Tour Guides have a dynamic work setting, often outdoors and on their feet for extended periods. They interact with tourists and adapt to varying weather conditions. Guides should possess in-depth knowledge of historical and cultural aspects of destinations and be skilled at storytelling. The work is highly interactive, requiring strong communication skills and the ability to engage diverse groups of people.

• Bachelor’s Degree: Your degree in Hospitality and Tourism already lays a strong foundation for a career as a Tour Guide. However, depending on the niche you’re aiming for, degrees in History, Art, Archaeology, or Natural Sciences can be beneficial, especially if you’re guiding in specialized areas like historical sites, museums, or nature reserves.
• Specialized Training Programs: Some regions or countries offer training programs specifically tailored for Tour Guides. These might even culminate in a certification or licensing exam, equipping you with region-specific knowledge and showcasing your expertise to potential clients.
• First Aid and Safety Training: Being equipped with first aid skills is vital, especially if you guide tours in remote areas, nature reserves, or challenging terrains. Certifications from recognized bodies can also be a unique selling point for clients prioritizing safety.
• Internships and Hands-On Experience: Starting with internships or assistant roles under experienced guides can provide invaluable insights. Shadowing them will allow you to grasp the nuances of delivering engaging tours and managing diverse groups.

As a Tour Guide, your passion for storytelling and genuine interest in the destinations you showcase are paramount. Your excellent communication skills enable you to convey information clearly and engagingly. 

Patience and adaptability allow you to handle unforeseen situations and ensure every guest feels valued and cared for during the tour. Empathy and cultural sensitivity facilitate meaningful connections with travelers from diverse backgrounds, fostering an inclusive and enjoyable experience for all.

• Average Salary ($37,790)

According to the BLS, the average annual salary for Tour Guides is around $37,790 , with the potential for higher earnings based on expertise, reputation, and the volume of tours conducted. 

While there is no specific data available for tour guides, the job outlook for this profession is expected to be similar to that of travel agents, which is projected to grow by 3% from 2022 to 2032.

• How to Become a Tour Guide

5. Restaurant Manager

Welcome to the delectable world of Restaurant Managers, where you play a pivotal role in orchestrating exceptional dining experiences.

As a Restaurant Manager, you are the captain of the culinary ship, ensuring smooth operations and impeccable service. Your passion for food, leadership skills, and commitment to customer satisfaction make every meal an unforgettable affair for patrons.

As a Restaurant Manager

Your role as a Restaurant Manager will require you to oversee all aspects of the restaurant’s daily operations.

From coordinating with the kitchen staff to managing the front-of-house team, your keen eye for detail ensures that every dish is prepared to perfection and every guest is attended to with warmth and hospitality.

You uphold the restaurant’s standards, create a welcoming ambiance, and address any concerns or feedback from diners to continually enhance the dining experience.

Certainly, here are some additional benefits of working as a Restaurant Manager based on the points you’ve mentioned:

• Exploring New Foods : Being in a restaurant environment exposes you to a diverse range of cuisines and dishes. You have the opportunity to try and appreciate a variety of foods, expanding your palate and culinary knowledge.
• Job Security : As you mentioned, Restaurant Managers are not easily replaced by intelligent machines. The human touch, decision-making, and interpersonal skills required in this role make it less susceptible to automation, providing a sense of job security.
• Reduced Travel : Unlike careers that involve extensive travel, such as sales or consulting, restaurant management typically requires you to be at a fixed location. This can be beneficial if you prefer to stay closer to home or have family commitments.
• Competitive Salary: Depending on the establishment, Restaurant Managers can earn a competitive salary with the potential for bonuses.

Restaurant Managers are hands-on professionals who work in bustling environments, managing staff, customer service, and operations. They often work long hours, including evenings and weekends, when restaurants are busiest. The role involves frequent movement around the restaurant, ensuring smooth operations, addressing customer concerns, and overseeing food quality. Adapting to fast-paced and high-stress situations is essential.

• Bachelor’s Degree: Your foundation with a degree in Hospitality and Tourism is an excellent starting point. However, aspiring Restaurant Managers might also consider degrees in Restaurant Management, Business Administration, or Culinary Arts. These programs delve into restaurant operations, financial management, and culinary basics.
• Culinary or Bartending School (Optional but Beneficial): While not mandatory, attending a culinary school can provide you with a deeper understanding of food preparation and service. Similarly, a bartending course can equip you with knowledge about beverages, especially if you’re managing a restaurant with a significant focus on its bar operations.
• Certifications: Various organizations offer certifications relevant to restaurant management. For instance, the National Restaurant Association offers the ServSafe certification , which covers food safety and sanitation, essential for ensuring the health and safety of your patrons.
• Internships and Entry-Level Positions: Starting in entry-level roles such as a server , host/hostess, or kitchen staff provides a ground-level understanding of restaurant operations. This hands-on experience is invaluable in comprehending challenges and ensuring smooth operations as you move into managerial roles.

As a Restaurant Manager, effective leadership and communication skills are essential for guiding your team and ensuring seamless operations. Problem-solving abilities enable you to address challenges swiftly and maintain the restaurant’s efficiency.

 Strong interpersonal skills foster positive interactions with customers, creating a pleasant and memorable dining experience. Your passion for the culinary arts and commitment to delivering exceptional service make you an ideal candidate to manage a successful restaurant.

• Average Salary ($49,543)
• Job Outlook (0%)

The average annual salary for Restaurant Managers is about $49,543 , with opportunities for higher earnings based on the size and reputation of the restaurant. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which includes Restaurant Managers, are projected to grow by 0% from 2022 to 2032.

Despite the modest growth projection, the need for managers to oversee restaurants, coordinate staff, and ensure customer satisfaction remains essential. As establishments open and others close, opportunities will arise, especially for those with experience and a proven track record.

• Hiring a Restaurant Manager: Job Description Template
• Top 11 Restaurant Interview Questions and Answers

6. Cruise Ship Director

As a Cruise Ship Director, you have the unique opportunity to sail the high seas while creating extraordinary memories for passengers from around the world. Your passion for hospitality, organizational prowess, and creative flair make each cruise a dreamlike escapade for travelers.

As a Cruise Ship Director

In this role of a Cruise Ship Director, you are the heart and soul of the onboard experience. You oversee a diverse range of activities and entertainment, ensuring that passengers have a delightful and immersive journey. From planning engaging events to managing guest relations and resolving concerns, your dedication to providing top-notch service guarantees an unforgettable voyage for everyone on board.

• Global Travel : As a Cruise Ship Director, you have the privilege of sailing to diverse destinations, exploring new cultures, and experiencing different cuisines.
• Onboard Perks: Cruise Ship Directors typically enjoy access to onboard amenities, including dining, entertainment, and fitness facilities, enhancing your overall work experience.
• Adventure: The dynamic and ever-changing cruise environment means your job is never monotonous, and you’ll often find yourself in unique and exciting situations.
• Competitive Compensation: Cruise Ship Directors can receive competitive salaries, and some cruise lines offer additional benefits like bonuses and accommodation.

Cruise Ship Directors manage onboard activities and entertainment, often working long hours during the duration of a cruise. They must adapt to the ever-changing nature of the cruise itinerary and passenger preferences. Their work includes coordinating with various departments, ensuring safety protocols, and overseeing guest satisfaction, sometimes dealing with seasickness or challenging weather conditions.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism is highly relevant. However, degrees in Business Administration, Recreation Management, or Event Management can also be advantageous, as they encompass the wide array of responsibilities a Cruise Ship Director might handle.
• Specialized Training Programs: Certain cruise lines may offer training programs tailored for onboard staff roles. These programs can provide a deep dive into the specifics of cruise operations, guest relations, and entertainment management.
• Safety and Emergency Training: Given that the role involves overseeing activities on a ship, it’s crucial to have training in safety protocols, emergency response, and first aid. Certifications in these areas, especially those recognized internationally, can be beneficial.
• Internships and Onboard Experience: Starting in entry-level roles on a cruise, such as entertainment staff, guest relations, or activity coordinator, can offer invaluable insights into the ship’s operations and passenger interactions.

As a Cruise Ship Director, strong leadership and communication skills are vital for guiding the onboard team and delivering a seamless cruise experience. Your attention to detail ensures that every aspect of the voyage is meticulously planned and executed.

Flexibility and adaptability enable you to handle the challenges of working in a dynamic maritime environment. A passion for travel and a genuine desire to create magical moments for passengers make you an exceptional candidate for this role.

• Average Salary ($53,349)
• Job Outlook (5%)

The average annual salary for Cruise Ship Directors , often also known as Cruise Directors, in the United States is approximately $53,349 .

There isn’t a specific category for Cruise Ship Directors in the Bureau of Labor Statistics (BLS). However, considering their role falls under a mix of entertainment management and hospitality, the closest category would be “Recreation Workers.” According to the BLS, employment opportunities for Recreation Workers are projected to grow by 5% from 2022 to 2032. The demand for Cruise Ship Directors, in particular, will align with the health of the cruise industry, which has been historically robust.

As the cruise industry continues to innovate and offer unique experiences to travelers, skilled Cruise Ship Directors who can deliver exceptional onboard entertainment and hospitality will be highly sought after.

7. Resort Activities Coordinator

As a Resort Activities Coordinator, you have the delightful responsibility of organizing a diverse range of activities, ensuring that visitors have a memorable and enjoyable stay. Your passion for guest satisfaction, creativity, and organizational skills make every moment at the resort a source of joy and relaxation for guests.

As a Resort Activities Coordinator

In this role, you are expected to be the mastermind behind the resort’s daily activity schedule. From planning fun-filled group excursions to coordinating engaging events and programs, you create a dynamic atmosphere that caters to guests of all ages and interests.

Your warm and welcoming demeanor ensures that guests feel at ease, and your enthusiasm for providing outstanding service makes their stay an unforgettable experience.

• Variety: Your role may involve organizing a wide range of activities, from sports and fitness classes to arts and crafts , ensuring your job remains diverse and engaging.
• Resort Perks: Some resorts provide staff with access to facilities and amenities like pools, gyms, and dining options. While some give good discounts for usage. 
• Professional Growth Pathways: With performance and experience, coordinators can move into managerial roles or even into event management, expanding career prospects.
• Performance-based Incentives: Organizing successful, well-received activities could lead to bonuses or other incentives based on guest feedback or participation numbers.

Resort Activities Coordinators work in dynamic outdoor settings, organizing and leading recreational programs. They work weekends and holidays to accommodate guests’ schedules. The job requires creativity in planning engaging activities, such as water sports, hiking, and cultural events. Coordinators are physically active, participating in and supervising activities, and need to manage unforeseen changes due to weather conditions.

Further Studies 

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a great foundation for this role. However, degrees in Recreation Management, Event Planning, or Sports and Leisure Studies can provide additional insights into organizing and managing activities tailored for diverse groups of resort guests.
• Specialized Training Programs: Courses or certifications specific to recreation management can give you a competitive edge. These programs delve deeper into activity planning, safety protocols, and group dynamics.
• Safety and First Aid Certifications: Given that many resort activities might be outdoors or involve physical exertion, having training in first aid and safety procedures ensures guests’ well-being during events or activities.
• Workshops in Group Dynamics and Leadership: Coordinating activities often involves managing groups, from families to corporate teams. Workshops in group dynamics, leadership, or even team-building can equip you with skills to cater to diverse groups effectively.
• Internships and Onsite Experience: Starting with internships or roles in recreation departments of resorts or hotels offers hands-on experience in activity planning and execution. Understanding guest preferences, resort logistics, and vendor relations firsthand can be invaluable.

As a Resort Activities Coordinator, strong communication and organizational skills are essential for liaising with guests and coordinating diverse activities. Your friendly and approachable nature creates a welcoming environment that encourages guest participation. 

Attention to detail ensures that every activity runs smoothly and exceeds guests’ expectations. Flexibility and adaptability enable you to accommodate changing guest preferences and requirements, ensuring a seamless and enjoyable experience for all visitors.

• Average Salary ($59,920)

The average annual salary for Resort Activities Coordinators is about $59,920 , with the potential for higher earnings based on the resort’s location and prestige. For job outlook, there isn’t a precise category for Resort Activities Coordinators in the Bureau of Labor Statistics (BLS). 

However, considering their roles are closely related to organizing and overseeing recreational activities, they can be grouped with “Recreation Workers.” The employment opportunities for this profession are expected to grow 5% over the next decade.

Related Article 

• Hiring an Event Coordinator: Job Description Template

8. Hospitality Consultant

As a Hospitality Consultant, you become a trusted advisor to hotels, resorts, restaurants, and other hospitality establishments, helping them optimize operations, enhance guest experiences, and achieve long-term success.

Your profound knowledge of the industry, analytical skills, and strategic mindset make you a valuable asset to hospitality businesses seeking to thrive in a competitive market.

As a Hospitality Consultant

This role requires you to offer specialized services and recommendations to hospitality businesses aiming to elevate their performance and reputation. From conducting comprehensive operational assessments to devising strategic marketing plans, your expertise covers various aspects of the hospitality industry. Your ability to analyze data and market trends enables you to identify opportunities for improvement and implement effective solutions that drive growth and profitability.

• Competitive Compensation : Successful Hospitality Consultants often earn competitive fees or salaries, particularly if they specialize in high-demand areas like revenue management or sustainability.
• Flexible Work Arrangements: Given that consultants may not always need to be on-site, many have the option for remote work or flexible scheduling.
• Project-Based Bonuses: For successful project completions or if certain milestones are achieved, consultants may be entitled to additional bonuses or incentives.
• Insurance Packages: Comprehensive health, dental, and sometimes even travel insurance might be part of the benefits package, considering the nature of the job.

Hospitality Consultants travel extensively to visit different client locations. They have irregular work hours, as their availability aligns with clients’ schedules. These consultants adapt to various hospitality settings, from hotels to restaurants, and provide expert advice on improving operations, customer experiences, and profitability. The job involves frequent presentations, data analysis, and strategic planning.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism offers you a strong start. However, to deepen your understanding, considering degrees or coursework in Business Administration, Hotel Management, or even Finance can be beneficial.
• Master’s Degree (Recommended): A Master’s in Business Administration (MBA) or a Master’s in Hospitality Management can provide you with advanced knowledge and skills, positioning you as an expert in the industry. This level of education also often delves deeper into strategic planning, financial management, and operations – all crucial for a consultant.
• Specialized Certifications: Depending on the niche you wish to consult in, various industry certifications can enhance your credibility. For instance, the Certified Hospitality Administrator (CHA) or the Certified Food and Beverage Executive (CFBE) from the American Hotel & Lodging Educational Institute can be beneficial.
• Industry Experience: Before you can effectively consult, hands-on experience in the hospitality sector is invaluable. Roles in hotel management, restaurant operations, event planning, or travel coordination can provide the practical insights consultants need to offer actionable advice.
• Networking: Building strong professional relationships is key. Join associations like the Hospitality Sales and Marketing Association International (HSMAI) or the International Society of Hospitality Consultants (ISHC) for networking events, industry updates, and potential business opportunities.

As a Hospitality Consultant, exceptional communication and interpersonal skills enable you to establish trust and rapport with clients. Your analytical mindset allows you to conduct in-depth assessments and identify opportunities for improvement. 

Your Strong project management skills will ensure that consulting projects are executed efficiently and deliver valuable results. Skills in adaptability and resourcefulness will enable you to navigate various challenges and provide tailored solutions that align with each client’s unique needs and goals.

• Average Salary ($73,000)
• Job Outlook (10%)

The average annual salary for Hospitality Consultants is about $73,000 , with the potential for higher earnings based on experience, expertise, and client base. While there isn’t a specific category for Hospitality Consultants, they can be grouped in the broader category of Management Consultants . The job outlook for this category is expected to grow at a rate of 10% from 2022 to 2032. 

As the hospitality industry evolves, businesses will seek consultants to help optimize operations, adapt to market changes, and implement best practices.

9. Meeting and Convention Planner

As a Meeting and Convention Planner, you take on the responsibility of planning and executing various corporate events, conferences, and conventions. Your meticulous attention to detail, organizational prowess, and ability to create seamless event experiences make you an invaluable asset in the fast-paced world of event planning.

As a Meeting and Convention Planner

In the role of a Meeting and Convention Planner, you play a central role in bringing together professionals and industry experts for impactful events.

From researching and selecting event venues to coordinating logistics and managing budgets, you ensure that every aspect of the event runs smoothly. Your expertise in negotiation and vendor management helps secure the best services and resources, contributing to the success of each event.

As a master planner, you thrive in high-pressure situations, making sure that deadlines are met, and attendees experience memorable and productive gatherings.

• High Demand: The demand for skilled Meeting and Convention Planners remains strong, providing job security and potential for career advancement.
• Competitive Salary : Meeting and Convention Planners often earn competitive salaries, which can vary depending on factors like experience, location, and the scale of events they handle. For an entry-level position, you typically start with a reasonable salary which can increase significantly with experience.
• Freelance and Entrepreneurship : Some Meeting and Convention Planners choose to work as freelancers or start their event planning businesses. This entrepreneurial path can offer you substantial financial rewards, especially if you establish a reputation for organizing exceptional events and attracting a steady client base.

Meeting and Convention Planners work in high-pressure environments, organizing events with strict deadlines. They need strong organizational skills to coordinate logistics, manage vendors, and accommodate last-minute changes. Planners spend considerable time communicating with clients and stakeholders, often working long hours on-site during events. Attention to detail and problem-solving abilities are crucial in managing unexpected challenges.

• Bachelor’s Degree: While your degree in Hospitality and Tourism offers a solid foundation, degrees in Event Management, Business Administration, or Public Relations can further provide specialized insights into organizing large-scale events and conventions.
• Certifications: Consider obtaining certifications that are recognized in the event planning industry. The Certified Meeting Professional (CMP) designation, offered by the Events Industry Council, is particularly well-regarded and provides both credibility and advanced knowledge in the field.
• Project Management Courses: Managing large events requires overseeing multiple moving parts, timelines, and stakeholders. Courses in project management can equip you with structured methodologies to handle complex events efficiently.
• Internships and Entry-Level Positions: Gaining hands-on experience through internships or entry-level roles with event management companies, convention centers, or within corporate events departments can be invaluable. Such roles offer practical insights into vendor negotiations, event logistics, and attendee management.

As a Meeting and Convention Planner, exceptional organizational and time management skills are crucial for orchestrating seamless events. Strong attention to detail ensures that every aspect of an event, from scheduling to logistics, is flawlessly executed. 

You’ll also need effective communication and negotiation skills to facilitate collaborations with clients, vendors, and event stakeholders.

Creativity allows you to conceptualize unique event experiences that captivate attendees. Flexibility and adaptability enable you to handle unexpected changes and challenges with composure and efficiency.

The average annual salary for Meeting and Convention Planners is about $52,560 , according to BLS data. The job outlook for Meeting and Convention Planners is expected to grow steadily, with a projected 8% growth rate over the next decade.

As organizations continue to recognize the value of professionally organized events in achieving their goals, skilled Meeting and Convention Planners will remain in demand.

10. Airline Customer Service Agent

As an Airline Customer Service Agent, you play a vital role in assisting travelers with check-in, boarding, and resolving inquiries or concerns. Your friendly demeanor, excellent communication skills, and ability to handle various customer situations with professionalism make you an essential part of delivering exceptional customer service in the aviation industry.

As an Airline Customer Service Agent

You are the first point of contact for travelers at the airport. Your responsibilities include processing ticket reservations, checking passengers in, and assisting with baggage handling. 

Additionally, you provide critical information about flight schedules, delays, and any changes, ensuring that passengers are well-informed and have a hassle-free travel experience. Your ability to remain calm under pressure and deliver top-notch service during peak travel times contributes to creating positive experiences for travelers.

• Financial Incentives: Airline Customer Service Agents often have the chance to earn bonuses and commissions based on various factors, such as meeting or exceeding performance targets, upselling services, or resolving customer issues effectively. This financial incentive can significantly boost your overall income.
• Flexible Shifts: Given the 24/7 operation of airports, agents often have a variety of shift options, which can offer work-life balance or accommodate other commitments.
• Travel Discounts : As an Airline Customer Service Agent, you may enjoy travel benefits, such as discounted or complimentary flights, enabling you to explore new destinations.
• Employee Assistance Programs: Recognizing the sometimes stressful nature of the role, airlines might offer counseling or mental health support programs for their staff.

Airline Customer Service Agents work in fast-paced airport environments, dealing with diverse passenger needs and sometimes irate customers due to flight delays or cancellations. They have irregular shifts, including evenings, weekends, and holidays. Agents remain calm under pressure, handle check-ins, assist with boarding, manage luggage issues, and address various travel-related inquiries.

• Bachelor’s Degree: While your degree in Hospitality and Tourism is highly relevant, further studies in Aviation Management, Business Administration, or Communication can provide additional insights into airline operations and enhanced customer service techniques.
• Industry-Specific Training Programs: Some airlines offer specialized training programs for customer service agents. These often cover airline reservation systems, ticketing procedures, and airline-specific policies.
• Language Courses: Given the international nature of aviation, being multilingual can be a significant advantage. Consider learning widely spoken languages or languages specific to the primary routes the airline operates.
• Technology and Reservation Systems Training: Familiarity with airline reservation and check-in systems is crucial. Some technical schools or community colleges might offer courses on commonly used software in the industry.
• Internships or On-the-Job Training: Starting with internships or entry-level roles at airlines or airports can provide a hands-on understanding of daily operations, procedures, and challenges.

What Skills Make You A Strong Candidate?

As an Airline Customer Service Agent, strong communication skills, both verbal and written, are essential for effectively interacting with passengers and providing clear information. Your patience and empathy enable you to handle challenging customer situations with understanding and professionalism. 

Your attention to detail will be needed to ensure accuracy in processing passenger information and handling ticketing procedures. Adaptability and a positive attitude allow you to thrive in a dynamic and fast-paced airport environment, ensuring that passengers receive excellent service.

• Average Salary ($34,939)
• Job Outlook (-2%)

The average annual salary for Airline Customer Service Agents is about $34,939 in the United States. According to the Bureau of Labor Statistics (BLS), employment opportunities for Reservation and Transportation Ticket Agents and Travel Clerks, which includes Airline Customer Service Agents, are projected to decline by about 2% from 2022 to 2032.

However, despite the expected decline, there will always be a need for human interaction, especially for handling special requests, resolving conflicts, or assisting passengers with unique needs.

• Hiring a Customer Service Representative: Job Description Template
• How to Become a Customer Service Representative

11. Travel Blogger/Influencer

As a Travel Blogger/Influencer, you have the unique opportunity to share your travel experiences, recommendations, and insights through captivating content on various digital platforms. Your creativity, storytelling skills, and ability to engage with your followers make you an influential voice in the travel and tourism industry.

As a Travel Blogger/Influencer

Your role as a Travel Blogger/Influencer requires you to captivate and inspire others to discover new destinations and embark on their adventures.

Through written blogs, captivating photographs, and engaging videos, you document your travel experiences, cultural encounters, and hidden gems, making your content a valuable resource for travelers seeking authentic and memorable experiences.

Your ability to curate engaging content and build a loyal following enables you to collaborate with tourism boards, travel brands, and hospitality establishments.

• Travel Opportunities: As a Travel Blogger/Influencer, you may enjoy sponsored trips and collaborations, allowing you to explore various destinations around the world.
• Creative Expression : This career path provides you with a platform to express your creativity through storytelling, photography, and videography.
• Influential Voice: Your role as a Travel Blogger/Influencer allows you to become an influential voice in the travel community, shaping travel trends and inspiring others to explore the world.
• Flexibility : You have the flexibility to work remotely and manage your content creation schedule.

Travel bloggers and influencers have flexible schedules, but their work often blurs the line between personal and professional life. They constantly create content, capturing and editing photos and videos, while engaging with their audience on social media platforms. Their work involves research on destinations, networking, and collaborating with brands. However, maintaining a consistent online presence can lead to feelings of isolation and burnout

• Bachelor’s Degree: Your degree in Hospitality and Tourism provides a strong foundation in understanding the industry. However, degrees or coursework in Journalism, Communications, or Digital Marketing can be beneficial for the content creation and promotion aspects of the role.
• Writing and Journalism Workshops: To produce compelling content, consider workshops or courses that focus on writing skills, storytelling, and journalistic integrity.
• Photography and Videography Classes: Visual content plays a significant role in travel blogging. Courses in photography, videography, or even drone operation can enhance your content and make it stand out.
• Digital Marketing and SEO Courses: Understanding how to promote your content is crucial. Courses in digital marketing, search engine optimization (SEO), and social media management can help increase your blog’s visibility and engagement.
• Networking: Engaging with fellow bloggers, influencers, and industry professionals can provide collaboration opportunities, sponsorships, and insights into emerging trends. Consider attending travel conferences or joining platforms like the Travel Blog Exchange (TBEX).
• Monetization Strategies: Workshops or courses that focus on monetizing online platforms can be beneficial. Topics might include affiliate marketing, sponsored content negotiations, and creating digital products or courses.

As a Travel Blogger/Influencer, your success hinges on several key attributes. A passion for travel and exploration fuels your content and inspires your audience. Strong storytelling abilities enable you to create compelling narratives that resonate with your followers. 

Also, creativity and an eye for capturing beautiful moments will empower you to curate stunning visual content. Consistency and dedication to producing high-quality and authentic content will help you foster trust and loyalty among your audience.

Finally, adaptability and an open mind allow you to embrace new cultures and experiences with enthusiasm, enriching your content and perspective.

• Average Salary ($73,199)

The average income for Travel Bloggers/Influencers is highly variable due to the diverse nature of monetization strategies and audience reach. On average, Travel Bloggers/Influencers earn around $73,199 per year. 

In terms of job outlook, the digital content creation landscape, particularly around blogging and influencer marketing, has witnessed significant growth over the past decade. While there isn’t specific data from the Bureau of Labor Statistics (BLS) on Travel Bloggers/Influencers, the influencer market itself is expected to grow as businesses continue to recognize the value of influencer marketing.

• How to Make Money as a Blogger

12. Destination Marketing Manager

As a Destination Marketing Manager, you play a pivotal role in promoting and showcasing a specific location as an attractive tourist destination. Your expertise in marketing, strategic planning, and creative campaigns will drive tourism growth, making a positive impact on the local economy and community.

As a Destination Marketing Manager

In the capacity of a Destination Marketing Manager, you are the mastermind behind the development and execution of comprehensive marketing strategies to position a destination as a must-visit location.

You collaborate with stakeholders, such as tourism boards, hotels, local businesses, and cultural institutions, to create engaging promotional campaigns. By leveraging various marketing channels, digital platforms, and social media, you inspire travelers to choose your destination for their next adventure.

• Travel bounties : Depending on the destination and your responsibilities, you may enjoy travel perks such as site visits, familiarization trips, and access to exclusive events and attractions. Exploring your destination can be an exciting part of the job.
• Cultural Immersion : You have the opportunity to deeply immerse yourself in the culture, history, and traditions of the destination you’re promoting. This role allows you to become a local expert and share your passion for the region with others.
• Paid Time Off ( PTO ): Most employers provide a standard PTO package, which typically ranges from two to four weeks of paid vacation per year. As you gain seniority, your PTO allotment may increase.
• Salary-by-Location: Salaries can significantly vary by location. Major tourist destinations with a high cost of living may offer higher salaries to compensate. Smaller destinations or regions with a lower cost of living may offer comparatively lower salaries.

Destination Marketing Managers work in offices but frequently travel to promote their destinations. Their schedules may vary, with busy periods during peak travel seasons. They design marketing campaigns, collaborate with local businesses, and attend industry events to attract tourists. Balancing administrative tasks with fieldwork and staying updated with industry trends is essential.

• Bachelor’s Degree: While a degree in Hospitality and Tourism sets a strong foundation, further studies in Marketing, Communications, or Public Relations can provide additional tools and insights necessary for promoting a destination effectively.
• Master’s Degree (Optional but Beneficial): A Master’s in Marketing, Tourism Management, or Business Administration can offer deeper specialization in strategic planning, branding, and market analysis, all of which are essential for a Destination Marketing Manager.
• Digital Marketing and SEO Courses: As much of today’s destination marketing takes place online, understanding digital marketing strategies, search engine optimization (SEO), and pay-per-click (PPC) advertising can be invaluable.
• Content Creation Workshops: Courses in content creation, photography, videography, and storytelling can enhance promotional materials, making them more engaging and compelling.
• Data Analytics and Market Research: Workshops or courses that focus on understanding and interpreting market trends, visitor data, and campaign performance can guide more informed, effective marketing strategies.

As a Destination Marketing Manager, several attributes contribute to your success in the role. Strong leadership skills enable you to guide cross-functional teams and stakeholders toward shared goals.

Excellent communication and negotiation skills empower you to build fruitful partnerships and engage with diverse audiences. Analytical thinking allows you to interpret market data and consumer insights to inform strategic decisions.

Creativity and innovation enable you to develop compelling and memorable marketing campaigns that resonate with travelers.

• Average Salary ($74,821)
• Job Outlook (6%)

The average annual salary for Destination Marketing Managers in the United States is approximately $74,821 . In terms of job outlook, the field of marketing, in general, is expected to see growth. According to the Bureau of Labor Statistics (BLS), employment opportunities for Advertising, Promotions, and Marketing Managers, which can include Destination Marketing Managers, are projected to grow by 6% from 2022 to 2032.

As travel trends change and new destinations emerge, the skills of a proficient destination marketing manager will be in demand to position and promote destinations appealingly.

• 15 Most Common Marketing Manager Interview Questions and Answers
• How to Become a Marketing Manager

13. Food and Beverage Manager

As a Food and Beverage Manager, you play a vital role in the hospitality industry, overseeing the culinary and dining operations of restaurants, hotels, and other food service establishments. Your passion for exquisite cuisine, exceptional service, and keen business acumen come together to create memorable dining experiences for guests.

As a Food and Beverage Manager

In the role of a Food and Beverage Manager, you are responsible for managing the day-to-day operations of the food and beverage outlets.

You collaborate with chefs, servers, and bartenders to ensure the highest quality of food and service. Implementing strategic plans, managing budgets, and maintaining excellent guest satisfaction is central to your responsibilities.

• Flexible Schedule : While the hours can be demanding, the schedule often offers flexibility. You may have the chance to take advantage of quieter times to enjoy personal dining experiences or plan leisure activities.
• Bonuses and Incentives: Many establishments offer performance-based bonuses, especially when sales targets or guest satisfaction levels are surpassed.
• Staff Discounts: Beyond meals, managers might enjoy discounts on other services of the hotel or resort, such as spa treatments or room bookings.
• Meal Privileges: Managers typically receive discounted or complimentary meals from their establishment, leading to daily savings.

Food and Beverage Managers work in bustling restaurant environments, overseeing kitchen and service staff. They have irregular schedules, often working late evenings and weekends to accommodate peak dining times. Managers handle inventory, ensure quality control, and address customer feedback. Stamina is required as they spend extended hours on their feet, managing the dining area and interacting with guests.

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a solid foundation. However, further specialization with courses or degrees in Culinary Arts, Restaurant Management, or Nutrition can offer specific insights into food and beverage operations.
• Culinary Training: While not always a necessity, having some formal culinary training or knowledge can be beneficial. It aids in understanding kitchen operations, menu planning, and food quality control.
• Certifications: Depending on your region, you might need certifications in food safety, hygiene, or alcohol service (like ServSafe or TIPS in the U.S.). These ensure compliance with local regulations and best practices.
• Financial Management Courses: A significant part of the role involves budgeting, inventory control, and cost management. Courses in financial management can offer tools and strategies to optimize profitability.
• Wine and Beverage Studies: For establishments emphasizing their beverage programs, specialized courses in wine, spirits, or mixology can be advantageous. Certifications like the Certified Sommelier or Cicerone can further enhance expertise.

As a Food and Beverage Manager, effective communication and interpersonal skills are essential, enabling you to work collaboratively with diverse teams and provide exceptional service to guests. Strong organizational and problem-solving abilities help you manage multiple aspects of operations efficiently. 

Your leadership and team-building skills will foster a positive work environment and ensure the delivery of top-notch service. A deep appreciation for food, culinary trends, and attention to detail contribute to your success in creating unforgettable dining experiences.

• Average Salary ($48,490)

The average annual salary for Food and Beverage Managers is around $48,490 , with opportunities for growth and higher earning potential based on the establishment’s size and success. 

Regarding job outlook, the food and beverage industry is dynamic, with eateries, bars, and hotels continually cropping up. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which include Food and Beverage Managers, are expected to remain stable with no change expected over the next decade. 

14. Spa Manager

As a Spa Manager, you step into a world of relaxation and rejuvenation, overseeing the day-to-day operations of a spa or wellness center. Your role revolves around creating a tranquil oasis for guests, where they can unwind and experience the benefits of various spa treatments and therapies.

As a Spa Manager

You are responsible for managing all aspects of the spa facility. From scheduling appointments and coordinating treatments to supervising spa staff, your leadership ensures the smooth and seamless functioning of the spa. Your attention to detail, exceptional customer service, and commitment to promoting health and wellness contribute to the spa’s success.

• Performance-Based Raises: High-performance Spa Managers may receive regular raises or performance-based increases in their base salary.
• Natural and Organic Products: The spa industry often embraces natural and organic products. Spa Managers may have access to high-quality skincare and wellness products as part of their job benefits.
• Holistic Health Knowledge: Spa Managers often gain knowledge in holistic health practices, such as aromatherapy, meditation, and alternative therapies. This knowledge can be applied to improve personal well-being.
• Retirement Plans: Larger spa establishments may provide retirement plans, such as 401(k) or pension contributions, to help managers save for their future.

Spa Managers work in serene settings but manage a demanding schedule. They oversee staff and client appointments, which may require working evenings and weekends. Managers ensure a relaxing experience for guests, handle inventory and equipment maintenance, and maintain a serene atmosphere. Strong interpersonal skills are needed to manage both staff and clients’ expectations.

• Bachelor’s Degree: Your degree in Hospitality and Tourism lays a firm groundwork. However, further studies in Health & Wellness, Business Management, or Holistic Therapies can offer insights tailored to the unique requirements of managing a spa.
• Certifications in Spa Therapies: Understanding the treatments your spa offers is essential. Consider gaining certifications in massage therapy , esthetics , or other spa-related treatments. This not only equips you with hands-on knowledge but can also help in training staff or ensuring quality control.
• Customer Service Training: A spa thrives on repeat clientele and positive word of mouth. Workshops or courses that emphasize customer satisfaction, conflict resolution, and communication can be invaluable in maintaining a loyal customer base.

As a Spa Manager, strong communication skills are essential for effectively engaging with guests and spa staff. Empathy and a nurturing demeanor help you create a warm and welcoming spa environment.

Your organizational abilities enable you to manage schedules, inventory, and client records efficiently. A passion for wellness and a commitment to delivering exceptional guest experiences are key attributes that contribute to your success in spa management.

• Average Salary ($58,490)

The average annual salary for Spa Managers is about $58,490 , with the potential for higher earnings based on the spa’s size and location. According to the Bureau of Labor Statistics (BLS), while there isn’t a specific category for “Spa Managers,” the broader category of “Lodging Managers,” which can encompass some spa management roles, especially in hotel or resort settings, is projected to grow by 7% from 2022 to 2032.

15. Casino Manager

As a Casino Manager, you step into the vibrant and electrifying world of the gaming industry, overseeing the operations of a casino or gaming establishment. Your role involves managing casino staff, ensuring regulatory compliance, and creating an exciting and secure gaming environment for patrons.

As a Casino Manager

You are responsible for the day-to-day management of the casino floor. Your duties include overseeing table games, slot machines, and other gaming activities, as well as monitoring the casino’s financial performance.

You work closely with security and surveillance teams to ensure a safe and fair gaming experience for guests.

• Gaming Perks: Casino Managers often receive special access to the casino’s gaming facilities. This can include complimentary chips, free plays, or discounts on gambling activities, allowing them to enjoy the casino’s offerings during their off-hours.
• Fine Dining: Many casinos boast high-end restaurants and dining establishments. Casino Managers may receive discounts or complimentary meals at these venues, making fine dining more accessible.
• Networking Opportunities: Casino Managers frequently interact with influential individuals in the gaming and entertainment industry, providing opportunities for networking and professional growth.
• Flexible Hours: While casino management can involve long hours, it often offers flexibility in scheduling, allowing managers to adjust their work hours to fit their personal lives.
• Comprehensive Benefits: Larger casino companies may offer comprehensive benefits packages, including health insurance, retirement plans, and paid time off, ensuring the well-being and financial security of their managers.

Casino Managers work in 24/7 environments, overseeing gaming operations and staff. Their schedules include nights, weekends, and holidays to ensure continuous operations. Managers monitor security, manage customer disputes, and collaborate with regulatory authorities. They need to stay vigilant to prevent fraudulent activities and ensure responsible gambling practices.

• Bachelor’s Degree: Your degree in Hospitality and Tourism offers a foundational understanding of the broader industry. However, further studies or coursework in Business Management, Finance, or even Gaming Management can provide the specialized knowledge necessary for casino operations.
• Gaming and Casino Operations Courses: Consider programs or courses that delve into the intricacies of gaming rules, casino regulations, and operational procedures specific to casinos.
• Financial Management Courses: Managing a casino involves significant financial transactions and oversight. Courses in financial management, auditing, and risk assessment can equip you with the required skills.
• Licensing and Regulatory Compliance: It’s essential to understand the gaming regulations and licensing requirements in your jurisdiction. Engaging in formal training or workshops related to gaming laws and regulations can be beneficial.

As a Casino Manager, strong leadership and communication skills are essential for effectively managing casino staff and interacting with guests.

Attention to detail is crucial for ensuring compliance with gaming regulations and maintaining the integrity of casino operations. Analytical and strategic thinking help you make informed decisions that drive the casino’s success.

Your ability to maintain composure in high-pressure situations and resolve conflicts contributes to a positive gaming experience for all patrons.

• Average Salary ($95,830)

According to the BLS, The average annual salary for Casino Managers is about $95,830 , with the potential for higher earnings based on the casino’s size and location. While the data doesn’t include stats for job outlook, it’s positive. This is due to the expansion of legalized gambling in various states and the growing acceptance of the gaming industry as a legitimate form of entertainment. As more states look towards gaming as a source of revenue and job creation, opportunities for Casino Managers are likely to expand.

• How to Become a Casino Dealer

Making the Right Career Choice

A degree in hospitality and tourism offers diverse and exciting career opportunities. The industry’s positive outlook and potential for growth make it a particularly excellent choice for a fulfilling career.

As with all career paths though, advancing your skills, specializing in your areas of interest, and obtaining relevant certifications will enable you to grow and attain top leadership in whatever role you decide to tow.  

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Top 10 Hospitality Careers: Job Descriptions and Salary Ranges

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Working in hospitality means cultivating unforgettable experiences for people all over the globe. In the U.S. alone, tourists spent $3 billion every day in 2018, according to the U.S. Travel Association. This included both business and leisure spending –– on travel and lodging, sightseeing, entertainment, and food and beverage. While certain holidays and vacation weeks tend to draw the biggest crowds, tourism remains a year-round industry. Many businesses in the tourism and hospitality industry operate all day, every day for the entirety of the year.

When the hospitality and tourism industries move forward from the COVID-19 pandemic, there will continue to be a demand for careers in the field. To pursue these opportunities with confidence, individuals would do well to equip themselves with a degree in tourism and hospitality management, like one of UCF Online’s hospitality degrees . Tourism and hospitality management degrees prepare students to enter a variety of hospitality careers. Graduates can advance their careers at exciting venues that include hotels, cruise ships, amusement parks, catering halls, casinos, restaurants, and more. Managing those businesses takes a special blend of skills, knowledge, and expertise, which individuals can develop with the right degree. What positions can graduates pursue? Read on to find out.

Jump Into an Exciting Career in Hospitality

There are many careers one can get into with a degree in hotel and tourism management. Here are 10 terrific options that could lead you to exciting careers throughout the country, and even abroad.

Hotel Manager Careers

Every hotel wants their guests to have a perfect stay. The hotel manager’s job is to make sure that happens and to fix any issues that arise when it doesn’t. Hotel managers need to be big-picture problem-solvers who can think quickly on their feet, keep a level head when dealing with difficult customers and situations, and motivate their employees to reach and maintain high standards. Hotel managers oversee the operations of facilities from smaller boutique inns through mega-destination resorts, with their job duties determined by the size of the hotel and staff.

Not only do hotel managers train and oversee staff, but they are often responsible for booking large groups and events, ensuring that catering operations run smoothly, and stay on top of maintenance and cleaning. In larger hotels and resorts, different managers might split these duties, each overseeing a specific department.

Restaurant Manager Careers

While chefs might receive much of the attention for the work they do in the kitchen, restaurant managers ensure that those chefs have supplies, support, and guests to serve. Restaurant managers are usually responsible for training and staffing the restaurant, creating budgets and marketing, ordering new equipment, and handling large parties or reservations. In some restaurants, they may even be in charge of menu changes and food ordering. Restaurant managers often work long hours, communicate clearly with patrons, co-workers, and suppliers, and use their eye for detail to meet the specific demands of a fast-paced industry.

Events Manager Careers

The best events managers are so good at their jobs, nobody knows they are there. Their job is to plan and facilitate large events, ensuring that the attendees enjoy the event as much as possible. Events include concerts, conventions, weddings, bar and bat mitzvahs, parades, and charity balls. Event managers might be self-employed entrepreneurs, work for hotels and resorts, or within municipalities and local governments. Planning events on such a scale can require a team of planning specialists, all under the direction of the events manager. They meet with clients to create a vision for the event, then work with vendors, venues, catering staff, entertainers, and others to make the event come to life. This intricate job includes obtaining permits for use of public space, working with caterers to feed hundreds or thousands of people, arrange entertainment, facilitate staffing, sales, and marketing. If all goes to plan, the event runs smoothly, and the manager can enjoy the satisfaction of their clients having an unforgettable time.

Casino Manager Careers

Casino work presents a fun and interesting challenge in the world of hospitality careers. Casinos can be loud, energetic?, and full of activity, with tables and slot machines running around the clock. They are often connected to hotels and resorts which include multiple restaurants, retail outlets, and entertainment venues. Casino managers are responsible for the operations of the casino itself, including the games and employees that work the floor. It’s their job to have a thorough knowledge of customer demand for different gaming options, adjusting constantly to maximize both consumer enjoyment as well as profits. They are also responsible for hiring and training employees, including dealers, waitstaff, shift supervisors, and pit bosses. In a business with so much money changing hands, casino managers need to be especially vigilant of all moving parts.

Cruise Director Careers

This is a career where you’ll definitely need your sea legs. Cruise directors serve on cruise ships, where it’s their job to oversee the entertainment operations onboard. Modern cruise ships can serve upwards of four or five thousand people in a single trip, many of whom will spend a lot of time onboard, enjoying all that the ship offers by way of food and entertainment. Cruises often feature musicians and stage acts, and have established casinos, sports facilities, arcades, pools, lounges, restaurants, and bars. When cruises stop at ports of call, customers often go on excursions, exploring the local attractions. Cruise directors must have detailed knowledge of each port, making sure they can point clients towards fun and safe onshore activities. These hospitality professionals set the schedule of activities, evaluate their success, and make changes to the cruise’s entertainment choices to maximize enjoyment while staying on budget.

Executive Chef Careers

Chefs and cooks who want to advance in their careers can pursue a hospitality degree to earn an executive chef position. Executive chefs, in short, run the kitchen. While chefs are responsible solely for cooking high-quality food, executive chefs also manage all kitchen staff. Their duties include making hiring and firing decisions, staying on top of food ordering and costs, setting menu prices, making changes to the menu, and determining daily specials. Executive chefs must have years of culinary training and on-the-job experience, and typically also have a bachelor’s degree in culinary arts or hospitality. Education is especially important for chefs who want to work at a high-end or Michelin-starred restaurant, where they put their learned skills in management and operations to work. UCF Online’s Bachelor of Science in Hospitality Management can help chefs develop the leadership skills necessary for this position. Working as an executive chef means working long hours, including nights and weekends, in a fast-paced environment. For those who thrive in such an environment, the job can also be quite financially and emotionally rewarding.

Food and Beverage Director Careers

Large restaurants, or hotels and resorts with restaurants, offer many careers in hospitality, like food and beverage directors. Professionals in this position collaborate with restaurant managers and executive chefs. Food and beverage directors order ingredients and supplies, and monitor costs and expenditures. They work with chefs to create menus, ensuring the restaurant can keep a creative focus while also staying realistic about budget, costs, and menu prices. They also oversee food preparation and storage, ensuring that their restaurant is compliant with health and safety codes. At some establishments, food and beverage directors also work with bartenders and liquor distributors to create and showcase on-trend drinks, helping to maximize profits while keeping patrons excited about their options.

Director of Catering Careers

Catering exists at the intersection of cooking and event planning. Directors of Catering must plan to feed large groups of people simultaneously, overseeing a staff that’s capable of producing hundreds — if not thousands — of meals during a single event. Catering directors must have an in-depth understanding of food costs and be able to estimate food consumption based on factors like the size of the group and the duration of the event. They have an understanding of bulk purchasing, preparation times, storage availability, food costs, and cook times. By accounting for these many factors, they help to eliminate waste and maximize profits.

Attractions Manager Careers

All over the globe, tourist attractions draw crowds. People gather at amusement parks, landmarks, historical sites, and monuments to learn, celebrate, or simply take in the sight. Attractions managers run operations that enhance visitors’ experiences. At a national park, for example, the attractions manager might oversee staffing and park ranger training, control crowd size and flow, and oversee safety operations. At a historical site, they are often responsible for overseeing educators, managing budgets, interacting with the media, and working with local businesses to promote events. Attractions managers are energetic multi-taskers who thrive on creating great visitor experiences while tending to the needs and considerations of their staff.

Social Media Strategist Careers

Social media strategists are pivotal in every industry in today’s hyper-connected world. Roles like this one are increasingly important in travel and hospitality, as more and more people research and book their accommodations online. Social media strategists promote their clients (whether a resort, a tour company, a hotel, or other business) online, connecting them with viable customers and determining the best ways to appeal to them through social channels. In order to build a social media following, these digitally savvy hospitality experts might create promotions and develop online-exclusive deals. In the modern world, the right social media strategy helps businesses thrive, and the social media strategist is a key part of that. Earning the right skills in digital marketing and development through a certificate like UCF Online’s Hospitality and Tourism Technologies Certificate program offers aspiring social media strategists in the hospitality industry a deep understanding of digital marketing.

Average Pay for Hospitality Careers

Almost all hospitality careers pay a median salary of around $50,000, though some can bring in as much as $100,000 per year. How much you earn may vary depending on the job itself, your level of experience, and even your geographic region.

The U.S. Bureau of Labor Statistics (BLS) reports on the median annual salary of a few specific careers within the hospitality industry, as of May 2018. Based on these reports, chefs earn approximately $48,460 annually, food service managers earn $54,240, lodging managers earn $53,390, and meeting and event planners earn about $49,370. PayScale.com reports that the average annual salary for casino managers is $102,494, the highest number in the group. PayScale also maintains annual salary data for food and beverage directors ($67,216), catering directors ($59,685), cruise directors ($57,676), social media strategists ($51,869), and attractions managers ($42,979).

Get Started With an Online Hospitality Degree from UCF

All of these careers can put you in a fast-paced, rewarding position that allows you to make people’s lives more enjoyable while putting to use your communication, collaborative, and organizational skills. One of UCF Online’s hospitality degrees , such as our new online Bachelor of Science in Restaurant & Foodservice Management , Bachelor of Science in Senior Living Management , or Master of Science in Hospitality and Tourism Management , can open up possibilities in the field, and help you land the job you want.

Online Hospitality Degrees at UCF

• Destination Marketing and Management
• Event Leadership, MS
• Event Management
• Event Management, BS
• Financial Management for the Hospitality and Tourism Industry
• Hospitality and Tourism Management, MS
• Hospitality and Tourism Technologies
• Hospitality Management, BS
• Leadership and Strategy in Hospitality and Tourism
• Lifestyle Community Management, BS
• Lodging and Restaurant Management, BS
• Travel Technology and Analytics, MS

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What Are the Best Careers in Hospitality and Tourism? The Top Jobs for Master’s Graduates

Whether you enjoy staying at luxurious hotels, traveling to beautiful places, attending interesting events, eating at delicious restaurants or trying out unique activities, like ecotourism , there are plenty of reasons to be passionate about the world of hospitality and tourism.

In fact, some people are so drawn to hospitality and tourism that they pursue a career path in the industry, which boasts a wide range of job opportunities, plenty of room for growth and an overall promising future.

Speaking with four faculty members from the online Master of Science in Hospitality and Tourism (MSHT) program at USC Bovard College , we learned about growing employment options, the skills needed to succeed in the industry and what to expect post-pandemic.

What Jobs Can You Get with a Degree in Hospitality and Tourism?

With a master’s degree in hospitality and tourism, you can work in restaurants, hotels, spas, theme parks, bars and more. From there, roles exist in food and beverage, event planning, management, social media, marketing, finances, housekeeping, tour operation and other areas.

The industry is so pervasive that there are always new opportunities, said John Bowen , MSHT professor and KYC Hospitality advisor.

Bowen highlighted hotel development itself as an expanding sector, emphasizing the possibilities available in atypical locations, such as senior living homes and universities, where professionals are recruited to make the spaces comfortable and welcoming for residents.

“One of the things I really like about this industry is if you don’t like what you’re doing now, there’s going to be a position that will be more what you like, depending on what your interests are. Whether it be the financial and numbers side, or the dealing with people side, or the food side, or the destinations side,” he told USC Online.

For those who are more into the research side of the business, data analytics might be the ideal path, according to MSHT professor Suzanne Szanyi .

“We do a lot of work in understanding where bookings come from, where we should be marketing, who we should target on social media, how exactly people are finding out about our properties,” said Szanyi. “Figuring out that kind of info and digging into customer analytics is a big thing right now. How do we find out more about the people who stay at the properties, who go on the cruise ships, who eat at the restaurants? What do we do with that information to give them a better experience and encourage them to come back?”

Another burgeoning sector within hospitality is the casino and gaming resort industry, where MSHT professor and Graduate Hotels Managing Director Michael Mathis  has spent 20 years of his career.

“These multi-use resorts have so many opportunities, different positions, and the ability to grow within from housekeeping or the front desk,” Mathis said. “You’ve got facilities teams, which are all different levels of engineers. We have a graphics marketing team as well as a database marketing team. There’s senior management and really seasoned security people who know how to look out for counterfeiters, fraud prevention and so on.”

Event planning is also a key driver of revenue and growth — conferences, meetings, festivals, sporting events, fashion shows and exhibitions attract tourists to destinations around the world.

“You can use [the MSHT] almost anywhere in any business. Every business has an element of tourism and hospitality.” – Andrea Daniels

Whether you’re interested in tackling larger, corporate events or planning personal celebrations like weddings, event tourism is a multi-billion-dollar industry that continues to recruit talent versed in management and leadership, both of which are highlighted in the MSHT program.

Unique and Unexpected Career Opportunities

Of course, there are many jobs that come to mind when people think of hospitality and tourism: property manager, travel agent, marketing associate. But there are plenty of roles that might not be as obvious.

One commonly overlooked sector in the hospitality industry is hospitals.

“In hotels, we always say, ‘heads and beds,’ and it’s the same process with hospitals. We want to make sure we have room for demand, and we want people to be cared for, to be comfortable. A lot of what we do in hospital guest services can be overlooked,” Szanyi said.

Another in-demand career path that has gained traction in the past few years is sustainable tourism development, which focuses on creating a balance between the environment, local communities and the economy.

Positions include becoming a sustainable business advisor — guiding travel organizations on eco-friendly practices and ethical compensation — and environmental consultants — helping governments and businesses improve issues surrounding water pollution, air quality and wildlife protection.

And thanks to the pandemic, more and more travelers are prioritizing outdoor activities and longer, more immersive vacations, leading to a heightened awareness and respect for nature and indigenous communities.

“Adventurous holidays and outdoorsy relaxation retreats are trending. Ecotourism, nature tourism and even volunteer tourism, like beach cleanups, are starting to grow … Other outdoor activities, such as hiking and horseback riding are booming,” MSHT professor Diana C. Beltran told USC Bovard College in April.

To meet this growing demand for sustainable tourism practices, the MSHT curriculum places a heavy focus on sustainability, addressing everything from socially responsible event planning to sustainable development projects.Overall, a master’s in hospitality and tourism prepares you to work in a myriad of fields. You can take those event planning, management, marketing and guest services skills and apply them to businesses and organizations worldwide.

“Open up your eyes to see the possibilities available in the space. This degree is not limited. You can use it almost anywhere in any business. Every business has an element of tourism and hospitality,” said Andrea Daniels , MSHT professor and distribution strategy director for IHG Hotels & Resorts .

Across industries, leaders are focusing not only on recruiting impressive talent, but also on retaining them, according to Daniels. Pillars of that retention model include internal development, succession planning and growth opportunities.

“We’re always looking for individuals with advanced degrees who can help chart that course. So much of hospitality and tourism is about customer service, so having someone with that background can really set the culture of service for the company,” Daniels said.

What Skills Do You Need in the Hospitality and Tourism Field?

The most important trait to have in the hospitality and tourism industry, our experts emphasized, is passion. If you’re driven to provide an excellent customer experience, you’ll thrive in the field, whether you’re creating culinary masterpieces, crunching numbers or laying the groundwork for new a hotel.

“Once you find the aspect of [hospitality and tourism] that drives you and makes you happy, you’ll succeed,” Bowen said.

Motivation and hard work, however, are also crucial to advancing your career, Mathis added.

“I would say for all students getting their master’s degrees to find opportunities to really learn the business from the ground up, and marry that with all the great training and theoretical work that we’re doing in the classroom. Go out there and truly experience it,” he emphasized.

With skill, knowledge and drive, the MSHT program prepares students to become leaders in their chosen professions, imparting confidence and innovative practice that will serve them throughout the rest of their careers.

A Post-Pandemic Future

It’s no secret that the world of hospitality and tourism was severely shaken by the COVID-19 pandemic , as travel became restricted, restaurants and hotels closed, airlines shut down and in-person events were canceled.

While the idea of a vacation or a night out at a favorite restaurant used to seem like a distant fantasy, the industry has made great strides to return to its pre-lockdown success.

“The one thing with this industry is we always bounce back. Go back to 9/11, and we all thought that there’s no coming back from this. The industry was directly threatened, and it was a threat to people’s safety to travel. But we bounced back, like we always bounce back. It might not come back like it was before, but we have the ability to evolve. We almost acquire new ways of doing things, new ways to service guests. The best time to get in is when it’s down and we start innovating,” Daniels said.

Of course, change has already occurred — thanks to technological advances, a larger emphasis has been placed on creating custom guest experiences, noted Szanyi. That includes virtual booking assistance, communication apps and online concierge services tailored to their preferences.

And while the rise in technology can seem like a threat to the job force, it also creates new career paths in and of itself.

“Many jobs in this field will be done by robots, so there’s going to have to be somebody who understands how to program these robots, how to work the interface and teach human employees to work with robotic workers. These different areas of technology are bringing opportunities for people,” Bowen said.

Learn more about the  online MS in Hospitality and Tourism program  at USC Bovard College today.

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More Gen Zs look to the hospitality and tourism industry for meaningful jobs

SINGAPORE – Guest relations executive Elaine Chua works 9½-hour shifts five days a week at Swissotel The Stamford. Even though the 24-year-old’s schedule changes weekly, and some days start earlier and end later than others, she finds it easy to be motivated for work.

Beyond working the check-in counters, she also supports the teams handling foreign airline crew stays and assists with operations in the executive lounge. Part and parcel of the job is resolving guest complaints and offering service recovery options such as discounts or complimentary upgrades to keep customers happy, which can be stressful. 

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• Hospitality and Tourism Internships

How to secure a hospitality and tourism internship

In this article, we examine how to secure a hospitality and tourism internship that will help you advance your career. Whether you’re a student eager to gain real-world experience or a career changer looking to transition into the industry, the right internship can kickstart your journey towards a fulfilling career in hospitality and tourism.

The hospitality and tourism industries can be competitive, especially if you aim for high-level roles in hospitality management, food & beverage management, tourism operations, and event planning.

Internships serve as invaluable stepping stones for aspiring professionals, giving hands-on experience, networking connections, and a deeper understanding of the intricacies of these fields.

Why is an internship important?

Doing an internship within the hospitality and tourism industry offers many invaluable benefits that can shape your professional growth and career trajectory. Here are some of the top reasons why securing an internship is crucial:

• Practical experience: Internships provide hands-on experience that goes beyond theoretical knowledge gained in the classroom. By working in real-world placements, interns have the opportunity to apply academic concepts to practical situations, gaining valuable insights into industry operations and best practices.
• Skill development: Placements offer a platform for honing essential skills required in the hospitality and tourism sector, such as communication , teamwork, problem-solving, and customer service. Through daily interactions with colleagues, supervisors, and clients, interns can refine their skills and develop a well-rounded skill set that is highly sought after by employers.
• Networking opportunities: Doing an internship will give you unparalleled networking opportunities within the industry. By building relationships with industry professionals, interns can expand their professional network, gain mentorship, and access potential job opportunities in the future. In fact, 66% of paid interns get offered a full-time role where they do their internship.
• Resume boost: Having internship experience on your resume can significantly increase your appeal to potential employers. It demonstrates your commitment to the industry, plus it shows you have relevant skills and practical experience, making you a more competitive candidate for future job openings.
• Exploration of roles: Get the chance to explore various roles and career paths within the hospitality and tourism sector. It allows interns to gain exposure to different departments and job functions, helping them clarify their career goals and aspirations.
• Industry insights: Working in an active hospitality company gives a firsthand look into the inner workings of the industry. Interns gain insights into industry trends, challenges, and opportunities, empowering them with knowledge that can inform their future career decisions.
• Salary boost: Doing an internship can boost your salary, on average by $15,000 per year when compared to people who do not do internships.

Finding the best internship for you

When exploring internship opportunities in the hospitality and tourism industry, it’s essential to consider your career goals, interests, and desired learning outcomes. Here are some factors to consider when determining the type of internship to pursue:

• Industry sector: The hospitality and tourism industry covers various sectors, including hotels, restaurants, travel agencies, event planning, tourism boards, and more. Consider which sector aligns best with your interests and career aspirations.
• Job function: Internships offer opportunities to explore a wide range of job functions within the industry, such as front desk operations , food and beverage management, event coordination, marketing , sales, and guest services . Identify the specific job functions that appeal to you and align with your skills and strengths.
• Company size and type: Internship experiences can vary greatly depending on the size and type of company. Larger companies may offer structured internship programs with opportunities for mentorship and professional development, while smaller companies may provide more hands-on experience and exposure to various aspects of the business. Consider which company size and type best suit your learning style and career goals.
• Location: Consider the location of the internship opportunity and its potential impact on your overall experience. Internships in tourist destinations or major cities may offer unique opportunities for networking, cultural immersion , and exposure to a diverse clientele.
• Duration and commitment: Internships may vary in duration, ranging from short-term placements to semester-long programs or even year-round opportunities. Consider your availability, academic schedule, and personal commitments when evaluating internship options.
• Learning objectives: Define your learning objectives and goals for the internship experience. Whether you aim to gain hands-on experience in a specific job function, expand your professional network, or explore different career paths within the industry, having clear objectives will guide your internship search and ensure a rewarding experience.
• Company reputation: When considering internship opportunities in the hospitality and tourism industry, the reputation of the company you choose can significantly impact your internship experience. Having a well-respected company on your resume can improve your job prospects
• Levels of support: The level of support you receive during your internship can vary depending on the company’s resources, culture, and commitment to mentorship. Try asking previous interns or employees about how much support they received. More support will help you thrive.

How to apply for an internship

Securing an internship in the hospitality and tourism industry requires careful preparation, strategic planning, and effective communication. Here’s a step-by-step guide on how to apply for an internship:

• Research internship opportunities: Begin by researching internship opportunities in the hospitality and tourism industry. Explore job boards, company websites, career fairs, and industry events to identify potential internship openings. Pay attention to application deadlines, eligibility criteria, and specific requirements for each internship opportunity.
• Review application requirements: Thoroughly review the application requirements for each internship opportunity. This may include submitting a resume, cover letter, portfolio, and any additional documents requested by the employer. Tailor your application materials to highlight relevant skills, experiences, and qualifications that align with the internship position.
• Craft a compelling resume: Prepare a well-crafted resume that showcases your academic achievements, relevant coursework, extracurricular activities, work experience, and skills. Highlight any previous internships, volunteer work, or leadership roles that demonstrate your commitment to the hospitality industry and your suitability for the internship position.
• Write a persuasive cover letter: Draft a personalized cover letter that introduces yourself, expresses your interest in the internship position, and highlights why you are a strong candidate. Customize your cover letter for each internship opportunity, addressing specific qualifications, skills, and experiences that align with the job requirements.
• Submit your application: Submit your application materials according to the instructions provided by the employer. Pay attention to formatting guidelines, file formats, and any additional instructions for submitting your application. Double-check your application for any errors or typos before submitting it.
• Follow up: After submitting your application, consider following up with the employer to express your continued interest in the internship position. Send a brief email or make a phone call to inquire about the status of your application and to reiterate your enthusiasm for the opportunity.
• Prepare for interviews: If selected for an interview, prepare thoroughly by researching the company, practicing common interview questions, and developing thoughtful responses that demonstrate your knowledge and enthusiasm for the hospitality industry. Dress professionally, arrive on time, and be prepared to articulate your skills, experiences, and career goals during the interview.

If you are doing an internship as part of a hospitality degree program, your course leaders, tutors or student support staff will be able to help you find and apply for the right kind of internship for you. This gives you the added benefit of their experience and industry connections, which can help you get a better internship than you might otherwise.

Start your hospitality journey with Glion

All our courses help you access sought-after internships to boost your career.

How to make the most of your internship

An internship in the hospitality and tourism industry presents a valuable opportunity to gain practical experience, expand your professional network, and boost your skills. Here are some tips on how to make the most of your internship experience:

• Set clear goals: Before starting your internship, take the time to define specific learning goals and objectives. Whether you aim to gain experience in a particular department, develop new skills or network with industry professionals, having clear goals will guide your efforts and ensure a meaningful internship experience.
• Be proactive: Take initiative and seek out opportunities to learn and contribute during your internship. Volunteer for projects, ask questions and offer to assist colleagues whenever possible. By demonstrating initiative and enthusiasm, you’ll make a positive impression and maximize your learning opportunities.
• Seek feedback: Actively seek feedback from your supervisor and colleagues throughout your internship. Invite constructive criticism on your work performance, seek guidance on areas for improvement and incorporate feedback to improve your skills and capabilities.
• Network: Take advantage of networking opportunities during your internship to build relationships with industry professionals. Attend company events, participate in team meetings, and connect with colleagues on professional networking platforms like LinkedIn. Building a strong professional network can open doors to future job opportunities and career advancement.
• Learn from others: Take the opportunity to learn from experienced professionals in the hospitality industry. Observe their work habits, communication styles and problem-solving approaches.
• Document your accomplishments: Keep a record of your accomplishments, projects, and contributions during your internship. This will not only serve as a valuable reference for future job interviews but also help you track your progress and growth throughout the internship.
• Reflect on your experience: Take time to reflect on your internship experience and identify key takeaways, lessons learned and areas for further development.

Internships as part of a hospitality degree

Placements have a crucial role in shaping the educational experience of students pursuing a degree in hospitality management or related fields. As an integral component of many hospitality programs, internships offer students the opportunity to apply classroom learning to real-world settings, gain practical experience, and develop valuable skills that are essential for success in the industry. By taking internships as part of their educational journey, students can gain a competitive edge in the hospitality job market and embark on fulfilling careers in this dynamic and diverse industry. Plus, even while working as an intern, studying for a degree can help boost your income.

Hospitality degree programs often have strong connections with industry partners, employers, and alumni networks, which can help students find excellent internship opportunities. These connections also provide students with access to networking events and mentorship opportunities that can improve their internship experiences and open doors to future career opportunities in the industry.

Plan your path ahead

Our Master’s degrees give you a chance to build on your skills with classroom and internship learning

Doing an internship in the hospitality and tourism industry is an important experience that can set the stage for a successful career. Knowing how to secure a hospitality and tourism internship is a good first step to planning out your future career. Internships offer invaluable opportunities to gain practical experience, expand your professional network, and practice your skills in a real-world setting. By setting clear goals, being proactive, seeking feedback, and networking strategically, you can make the most of your internship experience and lay the foundation for a successful career in hospitality and tourism.

A hospitality degree serves as a solid foundation for your route into high-level hospitality roles, providing you with theoretical knowledge, practical skills, industry exposure, professional development and valuable connections that prepare you for internship roles and future career opportunities in the industry. If you’re looking at studying and interning in hospitality, consider enrolling for a hospitality degree in a renowned school like Glion to give you the best head start possible.

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What jobs can I get with a hospitality management degree?

If you’ve been looking at academic pathways and you’re curious about Kansas State University Olathe’s hospitality management degree completion program , it's important to understand just how flexible this degree completion program is — and how it could be the right choice for you.  

“No matter what your career pathway looks like, studying hospitality management provides you with the skills you need to be successful in a variety of roles,” said Mollie Rohrbaugh, professor of practice in hospitality management.  

Here’s what you need to know.  

What is hospitality management?  

A hospitality management degree provides you with the skills you need to become a better leader or manager in lodging, restaurants, clubs, conference centers, event spaces, sales and human resources.  

This type of program is designed to provide you with a wide range of skills that will make you a more versatile, flexible employee. Whether you’re hoping to lead a team locally or you’d like a position that enables you to travel the globe, a hospitality management degree ensures that you’re ready for anything.  

At K-State Olathe, you’ll take courses that cover topics such as hotel and restaurant operations, cost controls in hospitality operations, sales and promotions, beverage management, service systems, revenue management, facilities management, human resource management, hospitality law, accounting, finance and advanced hotel operations.  

You’ll learn what it takes to shift your customer service from “good” to “great” and how you can make an impact on each client you meet.  

Who is the program for?  

K-State Olathe’s hospitality management degree completion program is designed for students who already have some college under their belt.  

"We don’t have anyone who comes in right out of high school,” said Rohrbaugh. “We have two basic groups of students. We have those who come through community college and are geographically tied to the area or want to be here. We also have students who may have attended college years ago. They may have decided not to complete their program at that time, but they’re ready now. No matter what a student’s educational background might be, there’s a place for them in our program, which is designed to help students complete their degrees no matter their stage of life.”  

This program is designed to support you regardless of your chosen career path, so let’s look at some of your potential job options.  

What industries can I work in?  

If you love to travel, try new things and make a difference, hospitality management could be the perfect choice for you. This degree is designed to provide you with a wide range of diverse skills that will enable you to work in a variety of environments.  

Potential job options include:  

• General manager   
• Director of events 
• Revenue manager   
• Director of rooms   
• Director of sales   
• Director of food and beverage  

In addition to these roles, you’ll learn the skills you need to work in a variety of operations, including:  

• Hotels  
• Restaurants  
• Casinos  
• Event spaces  
• Country clubs  
• Amusement parks  
• Cruise ships  

Our hospitality management program is designed to ensure that you have what it takes to provide top-notch customer service while managing a brand and leading a team. No matter what your dream job looks like, we want to help support you as you launch your journey.

Get Started

If you’d like to learn more about the hospitality management bachelor’s degree completion program at K-State Olathe, reach out today to one of our student success coaches so we can answer your questions and help you explore your career opportunities.  

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USA Launches New Hospitality and Tourism Concentrations

Joy Crawford

The University of South Alabama Department of Hospitality and Tourism Management in the College of Education and Professional Studies is launching two new concentrations, global leadership and events marketing and management, under its bachelor’s degree program.

For those who seek to shape the future of a vibrant and evolving industry, South’s hospitality and tourism concentrations will start in the fall semester of 2024.

“With the new concentrations in global leadership and events marketing and management, our program in Hospitality and Tourism Management is uniquely positioned to provide students with the knowledge and skills that hospitality and tourism employers demand,” said Dr. Angela Barlow, dean of the College of Education and Professional Studies. “This will, in turn, lead to successful careers for our students in the fast-growing areas of leisure and hospitality. Whether a student desires to be the operations manager for a cruise line or an event planner for a resort, this program will help them grow as professionals through meaningful experiences provided by our community and industry partners.”

The servant leadership being modeled to South students will help them stand out in an industry that will produce future leaders through innovative business-education partnerships.

“The new concentrations in global leadership and events marketing and management were developed through a robust planning process and were not arbitrary,” said Dr. Khal Nusair, chair of the Department of Hospitality and Tourism and Management. “Over the duration of a three-step planning method, we analyzed hospitality and tourism programs at the state and national levels, sought the feedback of our advisory board and gathered data from industry partners and alumni.”

In the global leadership concentration, students build problem-solving, communication, critical thinking and analytical skills to excel in the global hospitality and tourism industry.

“It’s important to note these specialized programs will strengthen our existing industry ties and develop new partnership opportunities with stakeholders from the hospitality and tourism industry,” Nusair said. “Thanks to hospitality and tourism industry partners’ guidance and support during the program restructuring efforts, the program has been positively transformed. This couldn’t have been accomplished without their dedication and commitment to our success.”

According to President and CEO of Visit Mobile David Clark, who also serves as president of South’s Hospitality and Tourism Advisory Board Executive Committee, the new concentrations will open doors to many career opportunities.

“USA continues to raise the bar with its education and career offerings to help students earn the right to lead,” Clark said. “Adding global leadership and events marketing and management will significantly enhance students’ ability to make a huge impact on their career path and advancement.”

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A Moscow state of mind

Moscow is a city of many facets but, to all who visit, the iconic domes of St. Basil's Cathedral and majestic sweep of Red Square do add up to a bewitching mix of monumentality and mystery. The surprises do not stop at these famous locations, however: get ready for a safe and modern metropolis with a multitude of colours, lots of character and an admirable defiance of the elements too: the winter calendar heats up too. The city simply crackles with cultural life and buzzes 24/7—but from the bustle of the MKAD Moscow Ring Road to the soaring spires of the Moscow State University and space-age swagger of Ostankino Tower, it's also that monumental state of mind.

And yes, a little mystery too. Patriach's Pond, Patriarshiye Prudy to the locals, appears in many stories but come to Moscow and you will find that the place really exists, a haven of genteel charm and throwback to the 19th century that's still part of the Moscow's mega-sized urban fabric (with a monument to the author too). Yes! This city invites wandering with the unfamiliarity serving as the greatest of temptations for the urban explorer: it may take you to the leafy courtyard of a hidden museum, to a rooftop bar with a smashing view of this glittering northern global city or to one of the underground peoples' palaces, those vaunted stations of the Moscow Metro. Moscow in its sheer size and in its inscrutability is something that few global cities actually are: a thrill. Exploring it is both an education and thoroughly modern exercise in exhilaration.

Understand that Moscow is Russian to the core but a colossal human achievement as well: we are talking about a city founded in 1147 that is now home to more than 12 million people. Historical heft, meet modern allure and say hello to more than 250 theaters, 450 museums and 13 000 restaurants. No wonder Moscow won, for the second year in a row, the World's Leading City Destination award at the World Travel Awards this year, because simply put this city is a winner. The introduction of the Russian e-visa in January 2021 will make it easier than ever for citizens of 52 countries to get acquainted with Moscow as will RUSSPASS , a new digital travel service that will allow visitors to fully plan a trip to Russia and Moscow by offering more than 600 destinations, tours and author's routes all over Russia. RUSSPASS was launched in July and since then 82 regions of the Russian Federation have signed cooperation agreements with it — and more than half of their offers are already on the site. As RUSSPASS encompasses a wide range of city services and attractions—museums, parks, restaurants, theatres, cafes, and other city events from all over Russia— any person living in Moscow, or anywhere inside or outside Russia can now easily organize a customized travel itinerary or pick a ready-made tourist product. Currently available in Russian and English versions, in the future RUSSPASS will also be available in other languages.

Once you're in Moscow and though it's easier to navigate than you might think—metro signs and announcements, for example, are in both Russian and English. But try your hand at learning how to say Red Square like a local (it's easy: Krásnaya plóshchad ) then go and behold the marvels it contains: the massive St. Basil's Cathedral , completed in 1561 by order of Ivan the Terrible to mark his victory over the Tartar Mongols and with its exuberant onion-shaped domes, and of course the crème de la crème itself, the Kremlin fortress . The Kremlin is almost as old as Moscow itself, though Italian architects expanded it in the 15th century. There you can see the Russian Orthodox cathedrals with their remarkable painted frescoes, Peter the Great's Arsenal and the Ivan the Great Belltower, but book a private tour to see the Grand Kremlin Palace and tsars' private rooms. One side of Red Square is now home to stunning Zaryadye Park , which was designed by the architects of New York's High Line. The vast park is divided into four climatic sections and features a cool cantilevered viewing post suspended 70 meters above the River Moskva. There's also a brand new tourist information centre at the park.

Moscow is much more than dramatic public squares and cathedrals, of course. The multitude of museums includes the Pushkin State Museum of Arts, with everything from mummies to Rembrandt paintings, the State Historical Museum, the All-Russian Exhibition Centre (VDNH) park with its pavilions commissioned back in 1939 (admission is free), and Museum of Cosmonautics, with its epic monument of a steel rocket blasting to the sky. In Gorky Park you'll find, along with plenty of cafes and restaurants, the sleek Garage Museum of Contemporary Art . The Tretyakov Gallery contains masterpieces of Russian art from the eleventh century up to the early twentieth—Vrubel, Kandinsky, and Malevich are some of the big names represented among the 190,000 artworks displayed in the elegant gallery.

And expect Moscow to shatter some preconceived notions you might have about the Russian capital. The Bolshoi, for example, is not just for ballet anymore! You can nibble on caviar and blinis at a luxe restaurant right behind the famous theatre. In fact, the gourmet dining and cosmopolitan nightlife scene in Moscow can only be described as fabulous, and culinary scenesters are truly spoiled for choice. This is the world in one city but a connected global city too, and one that's primed for business. Moscow supports the tourism and hospitality industry too, and a key industry initiative was the launch of the Moscow Travel Hub online platform last spring. The main aim of the Hub is to provide conditions for the creation of new products and services, developing a collaboration and implementation of new technologies in the tourism industry.

Moscow also offers great opportunities for youth tourism. It has developed the unique "City of discoveries" project that lets 18-to-35s explore the capital during their trip by being proactive 'researchers' of the city. There are eight educational routes consisting of such industries as energy, transport and space, digital technologies and telecommunications, ecology, creative industries, biotechnology and biomedicine, humanities, and urbanism. In spring of 2020 Moscow held Russia's first tourism hackathon (Moscow Travel Hack, with more than 260 participating developer teams), and the official tourist information portal Discover.Moscow is practically an encyclopedia of Moscow. There you can find not only a selection of interesting places and routes, but also learn about "secret places" that are known only to Muscovites, read interviews with noted chefs of Moscow restaurants, find unique archival materials about the capital and even more.

But the discoveries are for all ages and are all around Moscow. While the borders are still closed, you can get the latest information on Moscow's top sights, family vacation destinations, and cultural and culinary events using the online platform #Moscowwithyou . Start with virtual visits of the highlights there to prepare you for your Moscow city experience when you come here, from gleaming modern skyscrapers to the pastel shades of the building facades on atmospheric Arbat Street, one of the oldest streets in the city. Your urban impressions will be exciting and diverse, from the commercial bustle of historic Tverskaya Street to the relaxation of an invigorating "branch massage" at one of the city's traditional banya steam baths. Add some quality cultural time in your museums of choice and maybe a night (or two) on the town in 1905 Street, an area of restaurants and nightclubs on the banks of the River Moskva, and in no time at all you too may find yourself settling into something quite rightly called a Moscow state of mind.

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Moscow for everyone: Here's how to enjoy the Russian capital whatever your passion

Tourism Web Portal

About the portal.

A technological tool for effective communication between the leading players in the Moscow tourism market and representatives of the foreign/regional tourism industry through online events. OBJECTIVES: • Building long-term cooperation with foreign/regional representatives • Raising awareness among foreign/regional representatives of the tourism industry of the tourism opportunities, measures and attractiveness of the city of Moscow in the field of tourist infrastructure development

Moscow City Tourism Committee

The Tourism Committee, or Mostourism, is the executive body of the Moscow City Government that oversees tourist activities in the capital. The Committee is responsible for legislative initiatives, congress and exhibition activities, and event and image projects. As the brand manager for an attractive tourism image for Moscow, Mostourism constantly analyses global trends, offers Russian and foreign tourists what they want, and also uncovers new opportunities for the capital in terms of interesting and rewarding leisure activities.

ANO «Project Office for the Development of Tourism and Hospitality of Moscow»

Syundyukova Yulia [email protected] Mezhiev Magomed [email protected]

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