travel to cuba qr code

How to Fill Out Cuba’s D’Viajeros Immigration Forms

Step-by-Step Instructions for Getting the Cuba QR Code 

During the pandemic, the Cuban government switched from paper customs, immigration, and health declaration forms to the electronic forms which travellers must fill out prior to arrival on the D’Viajeros website. Airlines require you to show this code before you are allowed to board your flight to Cuba. Here are step-by-step instructions to help you fill out the D’Viajeros travel forms and obtain the QR code that you need to enter Cuba.

Step 1: Accessing the D’Viajeros form

Cuba’s customs and immigration forms are on the D’Viajeros website . You will be able to fill in the form around 48-72 hours before arrival, you can’t fill it out any sooner. Conversely, you should not wait until the last minute to fill out your form in case the website doesn’t work or you have trouble connecting. If it doesn’t work, that gives you time to try again. While Cuba will allow you to fill out the paper forms upon arrival, airline desk agents expect to see the QR code during the check-in process.

To fill out the form you will need:

•   Passport information
•   Arrival and departure flight number
•   Address of accommodations

Step 2: Change the language

The page usually loads in Spanish; you can change the language to English and six other options by selecting the translation symbol at the top. The translation option could also be represented as a flag or text. Sometimes there is a delay, if you don’t see any language option, allow the page to load completely.

Step 3: Fill in Personal Data

To start the form, click the “form request” button. The first section is “Personal Data”; only the fields highlighted are mandatory to fill out. Ensure you use the proper date format: day/month/year. For United States, enter USA. Although the email category is not marked mandatory, you must fill this out to get the QR code emailed to you.

Step 4: Fill in Migratory Information

Only three days are available on the calendar for the arrival date because you aren’t permitted to fill out the form further in advance. For “port of entry”, you will select your arrival airport in Cuba – for Cuban Adventures travellers, it is usually Jose Marti Airport. Your “country of origin” is the country where you are departing from, not where you live. So if you live in Australia but fly to Cuba via Mexico, you will enter Mexico.

Step 5: Select Reason for Travel

Are you coming to Cuba on vacation? If so, you must select “tourism”, even if you are a US citizen . It doesn’t matter that the US government considers tourism to Cuba illegal, this is the Cuban government’s form. When it comes to the Cuban Government, you want to be a tourist.

Leave “Institution” blank.

Step 6: Sanitary Information

This section is your health declaration. As you see, it is mostly optional, except for questions about where you are staying in Cuba. However, it is good to fill in everything except the PCR information. No vaccines or testing are required to enter Cuba, although you may be subject to a temperature check and random Covid testing upon arrival.  

If you are staying in a casa particular, also known as a bed & breakfast, or guesthouse, you will select “House or Room for Rent”.

The most common municipalities in Havana where tourists stay are Habana Vieja (Old Havana), Centro Habana, and Plaza de la Revolucion (Vedado).

Step 7: Customs Declaration

Most travellers only need to select the following on this section of the form:

Unaccompanied baggage – No

Number of Minors

Do You Have Something to Declare at Customs – No

If you travel with children or other family members, each person needs their own form. However, the form asks you for the passport number of children under 10 who are accompanying you.

Most visitors to Cuba will not need to declare anything . Even if you bring food, medicine, or other goods as donations or “gifts”, you are not required to declare them.

You do not need to declare your cash as long as it does not exceed the value of US$5000.

Leave the MINCOM authorisation number blank.

If you need information about what you can bring into Cuba, there is a Traveler Manual in English and Spanish on the D’Viajeros home page. 

Step 8: Save or Print the QR Code

After completing the above steps, you will sign the declaration and submit the form, giving you access to your QR code. While this code is supposed to be emailed to you, you should screenshot, print, or download the code in case you never get the email. You will need to be able to access it even without an internet connection.

Frequently Asked Questions

What if the d’viajeros website doesn’t work.

If you are having trouble filling out the D’Viajeros form, make sure you are entering the information correctly, e.g., date in the proper format, and not trying to access the form too early. If the form isn’t working, you will need to keep trying, which is why it’s important to fill out the form at the first opportunity. If the system is down, you can fill out paper forms in Cuba. Although there is a contact on the website, you may not receive a response if you reach out for tech support.

Do Cuban Citizens need to fill out the form?

Does my child need their own form.

Yes, each person in your party needs their own form.

Will I get in Trouble for Selecting Tourism as my Reason for Visit?

No, this is Cuba’s form, not the US’ form. Cuba does not enforce the embargo against it. In Cuba, if you are visiting for a reason other than tourism, you may have to have a special visa.

What Happens if I Make a Mistake or Need to Change the Form?

You should receive an email with a QR code and a form code that you can use to access your form on the website. You can choose the option “Edit Form” on the homepage.

What if I Don’t Know What to Put in Some of The Fields?

These step-by-step instructions cover every mandatory field on the form. If there is a field that you don’t know how to fill out, check and see if it’s mandatory or if you can just leave it blank.

My Arrival Date Isn’t on the Calendar!

You are trying to fill out the form too soon. You need to wait until 2-3 days before your arrival.

Favourite treks in Cuba in order of best hike first. See what our tour company founder John Ahrens recommends as the best walks to do in Cuba including Pico Turquino

How do Cubans celebrate Christmas? Learn about a time when Santa was banned and what to expect In Cuba during the holidays

The winter months of Nov, Dec, and January are a great time for birdwatching in Cuba. This is when migratory species are present on the island and the weather is fine and mild.

Sign in with your email and password

D’viajeros means ‘for travelers’ in spanish, how to fill out the cuba entry form on the d’viajeros website before travel.

The online D’Viajeros form is mandatory for all persons coming to Cuba. The form can only be submitted within 48 hours of arrival to Cuba. Cuba Explorer explains the step-by-step process to complete the form with minimum frustration. Our instructions are tailored to US citizens and residents visiting Cuba as short-term guests and students. We assume you have nothing to declare; you are not bringing illegal items or more than $5,000 USD. Take a moment to review the steps before you fill out the online D’Viajeros form. We promise it will save you time and anxiety. The QR Code provided at the end of the process is required by US airlines and Cuban immigration. Link to D’Viajeros at the end of this page.

Choose language, then click Form Request

Fill out sections in red. Your name should match name on your passport.

Just the sections in red.

Just two sections in red. Cuba does not require Covid information.

Fill out three sections in red.

Just two items in red.

Next step critical to get your QR Code.

Print this PDF. Put with your passport. Save to your phone. QR Code required for US airlines and entry into Cuba.

With this PDF QR Code document in hand, together with your passport, and Cuban Tourist Visa, you are ready to visit Cuba.

Remember , you can only complete the D’Viajeros online entry form 48 hours before arriving in Cuba. Attempting to do so earlier will result in losing the details you input. The QR Code provided at the end of the process is required by US airlines and Cuban immigration.

Weekend in Havana review

Growing up in America and the story of the Cuban Missile Crisis and Fidel Castro and flying over Cuba to Grand Cayman Island, I remember looking out the ... read more

Pete Mannion New York, New York

Havana extravaganza review

I love Cuba and was so happy to return for a second trip. I took my sixteen-year-old grandson, and he had a wonderful time as well. The people ... read more

Marjorie Forman New York, New York

Matadial Manjushree in Havana review

Cuba was a phenomenal visit. Out tour guide was excellent and very knowledgeable about Cuba and the world. Pavel truly made our trip very enjoyable. I wish I ... read more

Manjushree Matadial West Orange, New Jersey

Dream. Explore. Discover. Cuba with Angela Rose review

I loved Cuba, its people, and its culture. A gorgeous island with friendly people and great food! I enjoyed speaking with a Cuban real estate agent, and the ... read more

Angela Rose Atlanta, Georgia

Wild Cuba adventure review

Cuba is beautiful and its people are friendly and helpful. It’s nice to be someplace that hasn’t been overrun by commercial tourism (yet). I learned so ... read more

Stella Gevarguize Yonkers, New York

Christal Badour in Cuba review

We loved our trip to Cuba! Everything was very well-organized, our guide and driver were fantastic. All of the people we met were extremely friendly and we loved ... read more

Christal Badour Hirsch Lexington, Kentucky

Illinois Legislators & Friends review

I found the experience quite enlightening. I enjoyed learning about Cuban culture and people. I have a greater appreciation and respect for Cuba as a result of our ... read more

Paul Williams Chicago, Illinois

Cuba's hidden gems review

The trip was wonderful. The people were so friendly. I loved the antique cars. I would have liked more night spots!

Johnny Moore Birmingham, Alabama

Marvin Murry in Cuba review

The people are very intimate with their music. It seems everywhere we went we saw singers, dancers, musicians or all three. We loved the diversity of the people ... read more

Marvin Murry Dallas, Texas

I was worried before travel that Cuba amenities would be sub-par. Instead, the hotel, restaurants, pool, and so on were all of an excellent standard. I loved Cuba! ... read more

June McCarthy Roswell, Georgia

Rene Houghland in Cuba review

I can't get Cuba out of my mind. Gretel was the perfect hostess and guide. We learned more than I ever imagined. Can't wait to go back! I ... read more

Rene Houghland Nashville, Tennessee

Old Havana and the sea review

My wife detailed our impressions here: https://beckygiovagnoni.wordpress.com/2019/08/13/heres-to-ten-years/Our guide Atila was the best. We had no problems whatsoever.

Christopher Giovagnoni Colorado Springs, Colorado

Sharon Macias in Havana review

I was very impressed with the people, the culture, and the spirit of the people. I can see how they struggle for things we take for granted, wi-fi, ... read more

Sharon Macias Palm Desert, California

Paul Kellett in Cuba review

The Cuban people are very helpful kind and sincere. Great prices on food and drinks – both were awesome. The experience was very laid back – no rushing from A ... read more

Paul Kellett Gadsden, Alabama

Cuba is beautiful. The locals are warm and welcoming. So much history and so many traditions were shared with us during this trip. The tour was packed with ... read more

Ana Theresa Barr Chula Vista, California

People are friendly. Our designated stops were rich in history. Our tour guide Norberto was very knowledgeable and personable. Tour met my expectations.

Linda Kisberg-Katz Frisco, Texas

The Cuban people are hard-working and kind. It is a country with a very rich history. I loved our tour guide Otto Sanchez. He was excellent and able ... read more

Ruth Anne McGinley Mechanicsburg, Pennsylvania

It was a very nice trip, lots to do, learned a lot about the culture and the people. The cooking and mojito lessons were tops. The city tour ... read more

Rita Mayfield Waukegan, Illinois

We loved this trip. Everyone was friendly, the food everywhere we went was excellent, and the accommodations were terrific. Most special: the food, the people, our tour guide ... read more

Beth Neiderman Ventnor, New Jersey

Cuba discovery review

The people were so friendly and helpful. I loved all of the gardens and architecture.

Paula Rosenbaum Pontiac, Illinois

We enjoyed getting to know the Cuban people and the culture. We were sad that so many beautiful buildings are crumbling and in disrepair. We loved our trip ... read more

Cheryl Cagle Marietta, Georgia

Cuba is a wonderful place to visit but still needs investment to develop its tourist base. People are very nice, polite and helpful. People who work in the ... read more

Agata Woldan-Lopez Woodside, New York

It was a wonderful experience! The people were friendly and the food was delicious! I saw many interesting sites. I would recommend anyone to take this tour.

Karma Stark Mantua, New Jersey

I loved it so much! No complications. Agenda perfect.

Jeffrey Allen Smith Sammamish, Washington

Very nice people. Our Cuban tour guide Claudia was excellent, friendly and professional. The tour was without problems.

John Alderman, Iii Charleston, West Virginia

Western Cuba culture review

Cuba is an exciting country with a rich and colorful history. I really enjoyed learning about the intricate culture and history. The Cuban people are friendly, helpful and ... read more

Kirsten Jensen Vienna, Virginia

Rachel Mullen in Cuba review

We loved every minute of our time in Cuba. Rachel, our tour guide, was absolutely perfect. She answered all of my pestering questions and was spot-on with ... read more

Daniel Mullen Nashville, Tennessee

This was one of the most memorable cultural and educational exchanges I've experienced during my adult life. Our travel to Cuba was an unforgettable educational experience. We had ... read more

I had a very positive reaction to the people despite their many limitations. We enjoy the intimate relationship with our guide and driver. The interaction was beyond my ... read more

Marcia Hajduk Harrisburg, Pennsylvania

Manuel Rivero in Cuba review

Cuba is a beautiful country. Its natural beauty is varied and often breathtaking. The music, art, and architecture are as beautiful and diverse as its natural gifts. We ... read more

Jennifer Vasile Forest Hills, New York

Wonderful, warm people! I'll remember our walking tour of Old Havana and our guide Rachel forever.

David Prensky Yardley, Pennsylvania

Havana, Cuba was amazing. The people were all so friendly, the food was amazing, and I really enjoyed the music and dancing. Mojitos, mojitos, mojitos – I love them, ... read more

Katherine Phillips New York, New York

Very interesting. I now have a better understanding of their history and culture, and can contrast the parts that are better than the US, and parts where the ... read more

Alan Hickox Aberdeen, Maryland

I was surprised at the resilience and resourcefulness of the Cuban people, who have been cut off from purchasing from the U.S. and its allies. The people ... read more

Sandra Buckhoy Broadview, Illinois

Eston Schwartz in Cuba review

People were so friendly and giving. We were walking on the street in Havana and people would come up to talk to us and never ask for anything ... read more

Eston Schwartz Columbia, Missouri

Cuba is fascinating, intriguing, alluring, spectacular, beautiful, mysterious and complicated all wrapped up together. The people of Cuba were so warm and welcoming. The architecture and American cars ... read more

John Mason Frisco, Colorado

Jet Royal Group in Cuba review

Not my first visit to Cuba as I was the group leader. Every time the people and culture are AWESOME! We received ongoing professional service from our tour ... read more

Dolores Roxan Collins Upper Marlboro, Maryland

Moh Rahimi in Cuba review

We really enjoyed our trip to Cuba. people are very nice respectful and friendly, Cuba is very safe, even safer than the US. We walk late at night ... read more

Mohammad Rahimi Brentwood, Tennessee

Beautiful place with lots of interesting venues, and people who are friendly and welcoming. I loved that we ventured out of the city center to see places we ... read more

Susan Moguel West Palm Beach, Florida

Visiting Cuba was everything I hoped for and more. The people are warm, the country is splendid, and the culture full of vibrancy and pulsating energy. Our tour ... read more

Kimberlee Sherbrooke Baltimore, Maryland

Lets Go to Cuba review

Caring, imaginative, loving people and nation. Definitely struggling, but strongly bonded as a community. Enjoyed the Muraleandro community project visit, suggested by our guide, Laura. She helped us ... read more

Alejandra Beatty Arvada, Colorado

Cubans are resilient, beautiful, friendly. Loved the variety; getting to see and meet some locals, the different restaurants for the flavors of Cuba; the comfortable hotel; and ... read more

Bandele Adeyemi-Znidarcic Mamaroneck, New York

I love the people. They were gracious, kind, and beautiful. I loved talking with the professor and learning about the history of the music. Our guide Geldrys ... read more

Deborah Parker Powell Milwaukee, Wisconsin

The people are so friendly, hard-working, interesting, and welcoming. Cuba is a mix of old and new, a beautiful place and so much history! Liked learning about the ... read more

Cynthia Rung Il, Illinois

Very interesting. I did a lot of research so it was close to what I expected. Enjoyed the food, coffee, and general sightseeing. No problems with this trip.

Jason Harding Macomb, Michigan

After four days in Havana, I found the city to be beautiful and historically significant. All the Cubans with whom I came in contact were kind and generous. ... read more

Lauren Fischel Fairfield, Connecticut

I plan to return. I enjoyed the tour thoroughly. The Cuban people are ultra-friendly. Every scheduled activity was exciting. Our guide Atila was nice and knowledgeable.

Roy Fox Memphis, Tennessee

Without exception, everyone we met in Cuba, both on tour and our own, were warm, welcoming, engaging, and fun to be with: in a word, delightful. My wife ... read more

William West Ventura, California

I was very surprised by the level of satisfaction the Cuban people have for the government and their situation which was contrary to what I supposed. Everyone was ... read more

Danielle Breaud New Orleans, Louisiana

Great people, great history and wonderful learning experience. Loved each of the scheduled activities, and our very knowledgeable tour guides, as well as the visit with Professor Núñ... read more

Ruth McCoy Missouri City, Texas

• Filling Out the Cuba D'Viajeros Travel Form

Cuban Travel Entry Requirements - D'Viajeros Advance Information of Travelers Form

Required as of January 2023

*** We are pleased to offer guidance to our valued Cuba Unbound guests. For your convenience, please consult the information below or call us with your reservation number. Regrettably, if you are not a guest of Cuba Unbound, we are unable to provide advice or assistance regarding your Cuba visa. We appreciate your understanding and encourage you to explore the resources available online.

In order to enter Cuba, you must complete the  D'Viajeros Advance Information of Travelers Form . This can only be completed once you are within 48 hours from departure to Cuba. This is a simple form that asks some health questions as well as including the customs declaration form. You must fill this out before you leave home but not sooner than 48 hours prior to departure. Upon submission of the form you receive a QR code and an email that you present to immigration officers on your arrival in Cuba.

A Step by Step Guide to Filling out the D'Viajeros Travelers Form:

Step 1: Online Form Site

Go to this site to begin your form 48 hours or less from your date of departure. 

Step 2: Change Language

In the upper right hand corner click on the small icon to select your language of choice. The form will automatically be in spanish if you do not change the language. 

Step 3: Request Form

Once your form is in the language of your choice, begin by clicking " form request. " A form will pop up on your page for you to start filling in your information.

Step 4: Personal Data

Enter your personal data. The country name they use for the United States is "USA" so you can just type USA and choose that option when it asks about "Country Where the Person Was Born?" etc.   Notice the required fields indicated in red before clicking "next."

Step 5: Migratiory and Flight Information

Here you will fill out your flight information and list which airport in Cuba you will be arriving at. Double check the airport code you'll be flying into on your air ticket. The Havana airport is A.I. Jose Marti (La Habana/HAV).  

Purpose of visit: In this case you choose "Tourism."  Even though that is not the reason as far as the US government is concerned, it is the reason as far as Cuba is concerned.

Step 6: Place of Accommodation and Sanitary Information

The first question is "Place of Accommodation."  

If you choose "Hotel" then the next box asks the name of the hotel. If your itinerary shows that you are staying in a hotel on your first night in Cuba, you can choose "hotel" from the drop down menu and select the name of the hotel such as "Grand Aston La Habana."  When you choose "Hotel" the boxes about "Municipality" and "Province" disappear.

House or Room for Rent: If your itinerary indicates that you are staying in a Casa Particular on the first night upon your arrival, chose the option "house or room for rent." If you have not received the exact address of your first night's accommodations, please reach out to one of our Adventure Consultants or, if you arranged this on your own, contact the host of your accommodation. If you have the address, list the street address. Then it asks for the Province, so you would choose "La Habana" if going to Havana, or "Holguin" if going to Holguin, etc. Then enter the "Municipality" meaning the city or neighborhood. In Havana, choose the correct neighborhood, but if you don't know, just enter "Plaza de la Revolucion".  If going to the province of Holguin, choose the city of Holguin.

The next section on this page asks:

• Countries Visited in last 15 days - for most people you would simply choose "USA"
• Symptoms in the last 15 days - if you don't have any, just skip this.  There is no choice for "none."
• Questionnaire - skip this also

The next section on this page is about COVID-19.

You will see a part about vaccination status on the left side of the screen, and PCR Test on the right side.  Each has a check box. If you are vaccinated, check the box that says "Vaccination" and then put the type of vaccine you got and the date of your last vaccine.  Then go to "NEXT" at the bottom of the form.  Leave the box next to "Test PCR-RT (NAAT)" blank.

If you are not vaccinated against COVID-19 then do not check the box by either "Vaccination" or by "Test PCR-RT (NAAT)".   Simply hit "NEXT" at the bottom of the page and it will take you to the next page. 

Currently there is no COVID-19 vaccine or testing requirement for travel to Cuba.

Step 7: Customs Information

Select "No" for the question about "Unaccompanied Luggage."  

Indicate the number of children under 10 traveling with you.

Leave the question about currency blank unless you are bringing more than $5000 in cash.

You do not need to declare what you are bringing into Cuba unless you are bringing any personal items that have a total value of $1,000 or more. Thus, just skip down the page to the box asking:

Do you have something to declare at customs? (*) and choose "No" unless you do have something to declare. Again, it would be rare for any of our travelers to have anything to declare.

Then hit the "NEXT" button.

Step 8: Declaration

This is your sworn declaration. 

Step 9: Save and Print the PDF

You have completed the Cuba D'Viajeros travel form! Upon submitting your form you will see a PDF with a QR code and proof of completion. We highly recommend you print and save this document to show at customs when you arrive in Cuba.

Full List of Cuba Entry Requirements

Cuba Unbound - Signature Tour

Kayaking in the Wake of Christopher Columbus

Cuba Multisport Tour

Central Cuba Bike Tour

• Infographic
• Styles / Trends
• Cuban Flavors

New online form for travelers arriving in Cuba

Users must complete it 48 hours before the flight and it will generate a qr code to present at the departure and entry airports..

Tourists in Cuba. Photo: Ernesto Mastracusa/EFE

Since the end of January, all travelers entering Cuba must complete an online form with personal and health data, as announced by the Ministries of Transportation and Public Health.

The director of Air Transport and International Relations of the Institute of Civil Aeronautics of Cuba, Rita García, pointed out at the press conference that digital registration can be made 48 hours before the flight and from the D’Viajeros platform in which up to now 1.7 million travelers have registered.

“The implementation of the form being filled out in advance by the traveler on the online platform minimizes physical contact, reducing their stay in the epidemiological surveillance line and avoiding crowds,” said Carmelo Trujillo, head of the Department of Sanitary Control of the Ministry of Public Health.

Through the form, travelers will declare that they have not had a possible close contact with COVID-19 and a QR code will be generated that must be presented during check-in at the airport of origin and upon landing in Cuban territory.

Increase in arrivals

Cuba expects the arrival of 3.5 million tourists in 2023, still below pre-COVID-19 levels, when the island registered between 4 and 5 million visitors, benefiting from the “thaw” between Cuba and the United States which started at the end of 2014.

Related Posts

Cuba to implement new electronic visa system for tourism

Cuba: more than half a million international visitors until February

More than a quarter of a million tourists visited Cuba in January

National Geographic: Cuba, a cultural destination in America

In 2022, the country received about 1.4 million international travelers, below the goal of 2.5 million defined by the authorities.

Biden Plan: small relief for an endless migration

Singer-songwriter fernando bécquer sent to prison, oncuba staff.

Cuba will take four years to recover the Matanzas Supertanker Base’s capacities

The New York Times recommends Cuba among destinations for 2023

why is this form new? they have already used dviajeros, did they add more questions to the form?

Where can I find the application for the QR code in english

We have been to Cuba several times in the past but now if i need a code we not go anymore.

None of this infomation is available in english this is typical Cuba

Could someone finally tell me exactly how many checked bags i am allowed to bring into Cuba?

Leave a Reply Cancel reply

The conversation here is moderated according to OnCuba News discussion guidelines. Please read the Comment Policy before joining the discussion.

Your email address will not be published. Required fields are marked *

U.S. sanctions against Cuba: looking for answers in the belly of the beast

What foods can be brought to cuba and what imports are forbidden, madwoman: the dream of creating a private advertising agency in cuba, marylin monroe and afro-americans, most commented.

Oniel Díaz: “We will continue discussing and warning about any hesitation” in relation to SMEs

Cubamax tv: cuban tv in the usa.

• Work with OnCuba
• Terms of use
• Privacy Policy
• Moderation policy for comments
• Advertisement offers

OnCuba and the OnCuba logo are registered® trademarks of Fuego Enterprises, Inc., its subsidiaries or divisions. OnCuba © by Fuego Enterprises, Inc. All Rights Reserved.

Cuba D’Viajeros Travel Form: Everything To Know [2024]

Beginning in 2023, Cuba launched a new form for travelers to complete before arriving in the country, known as the D’Viajeros Travel form.

Covering a range of topics including basic personal information and customs information, the D’Viajeros form is an important but relatively straightforward Cuba entry requirement that travelers will need to complete before arriving in Cuba.

We’re here to walk you step by step through the requirements of the D’Viajeros Travel Form for Cuba. It might even be easier than you think!

D’Viajeros

D’Viajeros means “for travelers” in Spanish, and this new document to be completed before arriving in the country is a new Cuba entry requirement for all travelers. Designed to streamline the entry process to the country , this required form covers topics such as the following:

• Basic Personal Information
• Health Information
• Information About Cuba Travel Plans
• Customs and Import / Export Information

The D’Viajeros Travel Form can only be completed online on an official government website that hosts the form. It shouldn’t take more than 10 minutes to complete the form once you’ve gathered the required information.

It’s important to keep in mind that the D’Viajeros form is just one step in the process that all travelers need to complete before traveling to Cuba. In addition, travelers will need to secure their Cuban tourist visa (also known as a Cuban tourist card ), and secure comprehensive Cuban travel insurance to cover them for the duration of their time in Cuba.

Keep reading for the step-by-step guide to complete the D’Viajeros Travel Form online before arriving in Cuba.

Cuba Travel 101

• Currency in Cuba: A Local’s Guide for Travelers
• How to Get Wifi in Cuba [Updated!]
• Is Cuba Safe? Updated Cuba Safety Guide
• Ultimate Cuba Travel Guide – A Local’s Advice for Travelers

Who Must Complete the D’Viajeros Travel Form?

All travelers entering Cuba must complete the D’Viajeros Travel Form. This includes Cuban-born and Cuban-resident travelers returning to the country.

Travelers visiting Cuba with minor children do not need to fill the form out for their children . Toward the end of your own form, you’ll see a question asking if you’re traveling with minor children. If you select “yes,” you’ll be guided to input your child’s passport information.

When Can I Fill Out the D’Viajeros Travel Form?

The D’Viajeros Travel Form can be completed online up to 48 hours before your arrival in Cuba. The online submission system doesn’t allow for earlier submissions of the form.

How Do I Fill Out the D’Viajeros Travel Form?

The D’Viajeros form can only be completed online at the D’Viajeros Website . This is an official government website that will walk you step by step through filling in the required information and receiving the form with the QR code that you’ll need to submit when passing through immigration in Cuba.

Prior to getting started with the form, gather the documents and information you’ll need to complete the form. This should include the following:

• Flight information, including flight number and airline
• Accommodation information

Don’t have all your accommodations booked for the duration of your stay in Cuba? As long as you have the address of the place you’ll be spending at least the first night in Cuba , you will have no issue completing the form.

Step-By-Step D’Viajeros Guide

• Visit the D’Viajeros website
• Select your language. Change the language of the form by touching the small logo with letters in two different alphabets on the top right corner of the D’Viajeros homepage.
• Select “Form Request” to begin completing your D’Viajeros form
• Input your information. There should be four pages of information to complete, with the website prompting you to select “Next” after completing each page.
• Sign a sworn declaration confirming the veracity of the submitted information.
• Receive the required PDF with the QR code to be submitted to Cuban immigration

It’s important to know that the PDF that you need to present to immigration in Cuba will NOT be emailed to you upon completion of the form. You MUST save the form when you receive it upon completion of the D’Viajeros form.

Save the form to your digital wallet, take a screenshot of the form and its QR code, or print the form – any of these options will serve you upon entering Cuba.

You may note the the form requires you to add your reason for stay. U.S. travelers who are traveling under the Support for the Cuban People category of approved travel to Cuba should select tourism as their reason for travel.

Read More: Can Americans Travel to Cuba?

Travel Insurance

Cuba requires that all travelers have proof of a comprehensive travel insurance policy in order to enter the country. Check out our guide to travel insurance for Cuba for more details. We recommend these brands for Cuba travel insurance:

• Visitors Coverage : Coverage for Cuba travel available to citizens of all countries, though not currently available to residents of New York and Maryland in the United States.
• Insubuy : Coverage for Cuba travel available to citizens of all countries and states of the United States.

Cuba Entry Requirements

The D’Viajeros Travel Form is now required for all travelers who are entering Cuba. However, it’s important to remember that this is just one of the requirements for travelers to Cuba .

These are the current entry requirements for all travelers visiting Cuba:

• A Valid Passport
• A Cuban Tourist Visa (also known as a Cuban Tourist Visa)
• Comprehensive Travel Insurance
• Completed D’Viajeros Travel Form

If this is the first time you’ve heard about these requirements to enter Cuba, don’t worry! We have guides covering all these topics, and in all honestly, it’s quite easy to meet these requirements with just a small amount of planning.

• Guide to the Cuban Tourist Visa
• Guide to the Cuban Tourist Card
• Guide to Cuban Travel Insurance Requirements

Most travelers can obtain their Cuban Tourist Visa (also known as a Cuban Tourist Card) on the day they depart for Cuba, making it quite easy to meet this requirement. However, you’ll need to purchase a travel insurance plan for Cuba a bit more in advance.

The vast majority of travel insurance providers do NOT cover trips to Cuba, meaning you’re limited in your options for providers. We always recommend traveling with Visitors Coverage (though this company doesn’t cover travelers from certain U.S. states) or Insubuy , which covers travelers from every U.S. state and most other countries.

Read More: A Traveler’s Guide to Entry Requirement for Cuba

Travel Essential

Don’t think about traveling to Cuba without a good  VPN (Virtual Private Network) . Using a VPN while connecting to the internet is an easy way to keep your personal information safe from hackers and trackers.  We’ve used  NordVPN  for years and couldn’t recommend it more – it’s a must for safety online, especially in Cuba. 

Carley Rojas Avila

Carley Rojas Avila is a bilingual travel writer, editor, content marketer, and the founder of the digital travel publications Home to Havana and Explorers Away. She is a serial expat and traveler, having visited 40+ countries and counting. Carley has written for publications like Travel + Leisure, MSN, Associated Press, Weather Channel, Wealth of Geeks, and more. Find her front row at a Bad Bunny concert, befriending street cats, and taste-testing every pizza in Havana.

Reservations

Manage My Bookings

Airport Check In

Fare Families

Cacique Rewards

Cacique Rewards Log In

Join Cacique Rewards

Earn Cacique Points

travel-information

Passports and Visas

Dangerous Goods

Baggage Essentials

Travel Health

Traveller Information Centre

Travel-tools

Flight Track

Gift Certificates

Payment Options

Air Operations Certificate

Our Aircraft

interCaribbean News

Cacique Magazine

Cacique Magazine Media Pack

CaciqueMagazine.com

Customer Services

Baggage Claim

Charter Requests

Group Requests

Refund Requests

Cuba Entry Requirements

Updated january 16, 2023.

• Documentation:  E ffective January 23, 2023 customers traveling to Cuba must fill out the D’Viajeros Online Form before departure. D’Viajeros Portal is available in Spanish and English (and other languages), and includes Traveller General Information, Health Questionnaire, and Immigration & Customs information; all in a 5-step digital form. Once the form is completed, a QR Code will be sent by email in a PDF file, that must show upon arrival in Cuba (on a device or printed).  The use of this portal will be mandatory for all passengers traveling to Cuba effective January 23, 2023.
• Tourist Card:  Purchase your Tourist Card when you check-in at the airport (available at interCaribbean counter).
• Testing:  NO Covid pre-travel test required.
• Vaccination:   NO vaccination card nor proof of vaccination required. 
• Insurance: Visitors entering Cuba must have health insurance with coverage in the country .
• Health Screening: Health screening may be required upon arrival in Cuba.   The International Sanitary Control staff will randomly take a sample for RT-PCR at the airport.  All international travelers who arrive in the country and present symptoms of COVID-19 will be referred to a health institution, and a PCR-RT test will be performed.
• Currency: A reminder travellers are Not able to use USD in Cuba. Travelers must carry currencies such as Euros or Canadian Dollars (CAD), among others accepted by the Central Bank of Cuba, to make purchases in Cuba.

21 countries that require a Consular Visa for Tourism in Cuba:

Haiti,  Afghanistan, Bangladesh, Cameroon, Eritrea, Ethiopia, Philippines, Ghana, Guinea, Iraq, Iran, Kenya, Nepal, Nigeria, Pakistan, Sierra Leone, Syria, Somalia, Sri Lanka, Yemen, Uzbekistan.

Cuba Civil Aviation has removed India from the list of countries that require a Consular visa for tourism in Cuba.

• Link   ‘DViajeros’ Digital Portal : www.dviajeros.mitrans.gob.cu (English / Español )
• D’Viajeros Video 
• Check out the  Portal Information Brochure (English / Español )
• Cuba Customs and Immigration Information (English / Español )
• Source: Ministry of Public Health website (Spanish / En español)
• Other links: Visit the Ministry of Tourism website (Protocols effective Nov 15, 2021)

Return COVID19 Information Center

• google-plus

New Requirements for Travelers to Cuba as of Jan. 23

Cuba implements digital form for in advance visitors Customs declarations as well as personal and flight information

By El Toque

HAVANA TIMES – The Cuban government will require, as of January 23, 2023, a digital customs declaration for travelers entering the country. The declaration is part of a more extensive digital form (which also contains immigration and health information) that will be mandatory for visitors, both Cubans and foreigners.st

The digital form called D’ VIAJEROS ―which had been on test since November 2022― was definitively implemented by the Ministry of Transportation. The form is intended to replace the old paper affidavit format that passengers arriving in Cuba must fill out.

The questions on the form are designed to obtain advance information from those who need to enter Cuba and must be completed 48 hours before the trip in order to be shown, in the form of a QR code, to the airline and border authorities. The form can be accessed thr: https://dviajeros.mitrans.gob.cu/inicio

D’ VIAJEROS demands a series of mandatory data and other things of an optional nature. In its filling out, the visitor will find five sections: one is Customs; another to provide general information (name, surname, gender -it only allows you to choose between male and female-, country of birth, residence and travel document or passport); another for immigration information (arrival date, flight number, point of entry to Cuba and reasons for the trip); another for health data related to COVID-19; and finally the declaration of veracity of the data, which warns that “any omission or inaccuracy violates the provisions of the Cuban authorities.”

Changes in Customs regulations: personal baggage and parcel shipment

Back on August 15, 2022, new measures for the non-commercial importation and shipment of packages to Cuba entered into force. What are the main changes with the new requirements?

After filling out the online form, the site will generate a QR code that will be sent to the email that the passenger provides to the system. The traveler must keep the code in print or on their phone, since the airline’s representatives will request it prior to boarding and, in Cuba, the immigration and customs authorities will request it after arrival.

Cuban Customs approved the use of D’ VIAJEROS to collect the information that the institution needs from each person who enters the country. In the regulations, the institution agreed that the customs declaration, contained in D’ VIAJEROS, will also be available in paper format when the visitor does not have, for some reason, the online form.

The data that will be required on a mandatory basis are: the passenger’s general data, the airline flight data and the list of items to be imported, equipment or others, their quantity and value, and if they have technical authorization from the Ministry of Communications to import telecommunications equipment.

The amount of foreign currency that is brought in is also declared, but only if the amount exceeds five thousand dollars or other currencies or equivalent payment instruments. The possession of weapons of any kind, ammunition, drugs or substances with a similar effect, live animals, equipment or components for wireless telecommunications, products of animal or vegetable origin, articles for commercial purposes, cultural goods and pornography must be declared.

In a press conference, covered by the Cuban News Agency, directors of Cuban Aviation, Customs and the Ministries of Public Health and Tourism specified that the new platform will “facilitate and improve the experience of travelers in their transit through immigration, customs, and public health services, contributes to health controls, reduces the exchange of documents with the authorities, and speeds up procedures at the different air terminals by providing advance information.”

Read more from Cuba here on Havana Times

• River at Sunset in Matanzas, Cuba – Photo of the Day
• The Communist Party of Cuba’s Best Factory

2 thoughts on “ New Requirements for Travelers to Cuba as of Jan. 23 ”

and what EXACTLY are the questions that relate to covid vaccines? is a negative pcr test required to board an airplane into cuba?

Anyone who knows how things work in Cuba also know the official justification for this digital change is a pile of horse manure.

Comments are closed.

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

• Passports, travel and living abroad
• Travel abroad
• Foreign travel advice

Entry requirements

This advice reflects the UK government’s understanding of current rules for people travelling on a full ‘British citizen’ passport from the UK, for the most common types of travel.

The authorities in Cuba set and enforce entry rules. If you’re not sure how these requirements apply to you, contact the Cuban Embassy in the UK .

COVID-19 rules

There are no COVID-19 testing or vaccination requirements for travellers entering Cuba.

Passport validity requirements

To enter Cuba, your passport must have an ‘expiry date’ at least 6 months after the date you arrive and 3 months after your planned departure date.

Check with your travel provider that your passport and other travel documents meet requirements. Renew your passport if you need to.

You will be denied entry if you do not have a valid travel document or try to use a passport that has been reported lost or stolen.

Visa requirements

If you’re visiting Cuba as a tourist, you need to get a tourist card before you travel. Apply through the Cuban Embassy in the UK or check with your travel agent or tour operator.

You must also show proof of onward or return travel. See Cuba’s consular services information for details.

For more information and advice about other types of visas, contact the Cuban Embassy in the UK .

Overstaying your visa

The authorities take any breach of immigration rules seriously. You could be detained if you overstay your visa.

Checks at border control

You must complete the arrival form on the D’Viajeros traveller information portal at least 72 hours before you arrive. You’ll get a QR code to show to the authorities on arrival.

Travelling from the USA to Cuba      

Under US law, you are not allowed to travel directly from the USA to Cuba for tourism.

There are 12 reasons or categories for which the USA authorities will approve direct travel from the USA to Cuba. For more information see the  US Department of the Treasury website , the  US State Department’s travel advice for Cuba and the Code of Federal Regulations .

Travelling from Cuba to the USA

You cannot travel from Cuba to the USA without a US visa.

Vaccine requirements

You must have a certificate to prove you’ve had a yellow fever vaccination if you’re coming from a country listed as a transmission risk .

For full details about medical entry requirements and recommended vaccinations, see TravelHealthPro’s Cuba guide .

Customs rules

There are strict rules about goods you can take into and out of Cuba . You must declare anything that may be prohibited or subject to tax or duty.

Art and antiques

Some art and antiques require an export permit from the Country Heritage Office (‘Bienes Culturales’). Ask the vendor if they have the required permit for the item you are buying. At the airport, you may need to show the receipt.

Photography equipment

You may need an import licence for photography equipment, as well as the appropriate journalism visa.

You are not allowed to bring drones into Cuba. They will be confiscated on arrival and not returned until your departure. The process for getting your drone back could be lengthy.

You cannot take meat products, milk, fresh fruit, vegetables, seeds or organic matter into Cuba, with some exceptions .

Electrical items and GPS on mobiles

Some electrical items with heavy power consumption may be confiscated on entry to Cuba.

Global Positioning Systems ( GPS ) are subject to import requirements. Mobile phones, tablets and laptops can be taken to Cuba, but you must turn off any inbuilt GPS .

Complete a customs form if items are confiscated on your arrival so you can collect them on your departure date.

Taking money into Cuba   

The Cuban national peso (CUP – ‘moneda nacional’) is the official currency and cannot be exchanged outside of Cuba. Declare foreign currency you’re taking into Cuba if the value is more than 5,000 US dollars.

You must only exchange money at the Cadeca exchange houses. It is illegal to exchange money anywhere else. See Money .

Related content

Is this page useful.

• Yes this page is useful
• No this page is not useful

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey .

Cuba /Nov 17, 2021

Cuba health declaration form.

The Cuba Health Declaration Form or Advance Travel Information Form – important information for anyone planning a holiday to Cuba.

With Cuba reopening to international travel on 15 th November, it is vital that visitors are fully aware of the various requirements and rules regarding entry to the island.

One such requirement is that all visitors complete the online Cuba health declaration form that can be found at the government D’Viajeros website .

In truth, while this started out as a relatively simple health declaration form, with a paper version handed out during one’s flight to the island, it has now morphed into a more general document.

As such, the form provides information required by 3 separate Cuban government departments – the Directorate of Identification, Immigration and Foreigners, the Custom General of the Republic and the Ministry of Public Health!

Most importantly, from 1 st January 2022, visitors will no longer be able to present a printed version of the declaration on arrival in Cuba – only the digital format will be accepted.

If, for any reason, you forget to complete the online form before arriving in Cuba, the authorities have advised that visitors can complete the form on arrival at the airport – with 30 minutes free wifi available to do so.

However, as arrival in Cuba is never a speedy process at the best of times, and wifi is patchy at best, we strongly recommend that you complete the form before leaving home (but no more than 72 hours before arrival in Cuba).

Filling in the form (there is an English section) is very straightforward and, once complete, a QR code will be sent to the email address you have submitted. This QR code will then be scanned on arrival in Cuba.

Please note that everyone visiting Cuba is required to complete an online declaration, including children.

Important: It is also vital to note that the Cuba health declaration form does not negate or replace the Cuba Tourist Card (visa) which UK, EU and most other nationalities require to enter Cuba.

Beyond The Ordinary can only arrange Tourist Cards for clients travelling on one of our Cuba holidays .

You’re in safe hands

When making your travel arrangements, we understand just how important peace-of-mind is. Beyond The Ordinary hold both ATOL & ABTOT bonds so whether you book your flights through us, or independently, any money you pay us is 100% protected. More detailed information on Financial Protection can be found by clicking here .

Make your next holiday Beyond The Ordinary

Whichever of our featured countries you wish to visit, we've been there several times. So, if you're after something beyond the ordinary to Cuba, Guatemala or the Yucatan Peninsula of Mexico, we'd love to hear from you.

• 800-450-2822
• Travel Agents

Search form

• Your Booking
• insightCuba
• Classic Cuba
• Weekend in Havana
• Private Departures
• Custom-Made Tours
• Support for the Cuban People Travel
• Boutique Residences
• When to Go?
• Cuba Destinations
• Entry Requirements
• Travel Insurance
• Cuba Travel History
• Official Documents
• What to Bring
• Things to Know
• Health and Safety
• Regulations
• Electronics
• Havana Marathon

You are here

Once again, travelers can experience the authentic side of Cuba, from salsa dancing beneath the night sky and the sweet and earthy smell of hand-rolled cigars to the bright smiles (and wardrobe!) of the locals.

• There are no COVID-19 test entry requirements.  
• Travelers could be randomly selected to take a COVID-19 RT-PCR test on arrival in Cuba.
• Travelers are required to have mandatory Cuban health insurance with COVID-19 coverage, if traveling on a US airline to Cuba from a US gateway, this Cuban insurance will be included in your airline ticket. If traveling on a carrier outside the US, you will have to buy Cuban medical insurance coverage at the airport upon arrival or a the airline check in counter, this will vary based on the airline and the departing country.
• Mandatory Pre-Departure form: all travelers must complete an online form a maximum of 72 hours before their arrival.  After travelers complete the form, they will be given a QR code that can be scanned on arrival. Complete this form online.

Subscribe to our Newsletter

101 Greenwood Ave, Suite 500 Jenkintown, PA 19046

• 914-380-8303
• Privacy Policy
• Terms & Conditions

© Copyright 2000-2024 insightCuba. All Rights Reserved.

 Photos courtesy of Robin Thom.

* Advertised prices are per person, based on double occupancy; single occupancy rooms may be available for an additional charge. Advertised prices are the best available based on the least expensive travel dates, departure city, and other options, and do not include optional excursions or other optional items. Your total price will vary based upon options you select during the booking process. Prices and availability subject to change.

† The Carefree Booking policy is not travel insurance. With our Carefree Booking policy, if you book one of our scheduled departures and decide later not to travel for any reason, you can transfer all payments you've made excluding the cost of any issued flight tickets, towards another available departure date or package, with no change fees or penalties. Alternately, you can choose to receive a future travel credit for all payments made, excluding the cost of any issued flight tickets; or you can choose to receive a refund for that same amount, minus the deposit, per person future travel credit. You may use these credits anytime, however they must be used or transferred within 5 years of your bookings, and some restrictions apply. Travel protection premiums may be credited to your new tour provided: no claim is filed; (no vendor penalties such as Air, sea or rail etc have been incurred); and your new trip departs within 1 year of the cancellation of your original tour. Valid for bookings made on or after August 2, 2022. Changes or cancellations requested after final payment due date are subject to our regular change and cancellation fees & policies. For more information and some additional restrictions, see our terms & conditions .

†† $199 deposit available on select packages. Valid for new bookings only. Changes to your package, departure date, or flights may require an increased deposit. See additional terms & conditions .

Travel Industry Today

Cuba updates entry requirements.

To facilitate and speed up the check-in at the Cuban airport, the Ministry of Transportation and the Ministry of Tourism of Cuba are implementing a NEW FORM to provide information in advance prior entering and leaving Cuba.

Travellers can log in at: https://www.dviajeros.mitrans.gob.cu/ to access this new form.

In the past, travellers were given these forms on board, but starting on January 1, 2022, paper copies of the following documents will no longer be available:

• International Boarding and Disembarkation Card • Customs Declaration Form • Traveller’s Health Affidavit

All travellers must provide information online within 72 hours before departing for Cuba. Once provided, they will receive a QR code by email. An electronic or printed version of the QR code must be shown to authorities upon arrival.

“There is no doubt that this is a way to improve the travelers experience through the airport and to speed up procedures at the different points of entry, now passengers will have a stress-free flight and don’t need to hassle filling out forms on board” says Lessner Gonez, Director of the Cuba Tourist Board in Canada.

Easing entry requirements, Cuba has eliminated the quarantine and the PCR test upon arrival.

Now, incoming travelers must show their valid passport, tourist card (included), Covid 19 medical insurance and proof that they are fully vaccinated (all Health Canada approved vaccines and mixed doses are accepted) or, if they are not vaccinated, they must submit a negative PCR test taken within 72 hours before entering; children 12 years of age and under, are exempted from presenting a vaccination certificate or PCR test.

Begin typing your search above and press return to search. Press Esc to cancel.

• Tour Operators
• Destinations
• Hotels & Resorts
• Agent Feedback
• Deals & Incentives
• On Location
• Industry Experts
• Sphere – HomeBased
• Digital Editions
• Subscribe today!

• Hotels and Resorts
• Types of Travel
• Subscribe Now

Cuba updates entry requirements effective Jan. 1

Post date: Nov 26 2021

Date: Nov 26 2021

By: Travelweek

TORONTO — There will be a new form for travellers to sign prior to entering and leaving Cuba.

Starting Jan. 1, 2022, the Ministry of Transportation and the Ministry of Tourism of Cuba will require travellers to complete the new form to facilitate check-in at Cuban airports. The form can be accessed here .

Currently, clients are given entry forms onboard their flight, but starting Jan. 1 paper copies of the following documents will no longer be available:

• International Boarding and Disembarkation Card
• Customs Declaration Form
• Traveller’s Health Affidavit

All travellers must provide information online within 72 hours before departing for Cuba. Once it’s provided, they will receive a QR code by email, which must be shown (either in digital or printed form) to authorities upon arrival.

“There is no doubt that this is a way to improve the traveller’s experience through the airport and to speed up procedures at different points of entry,” says Lessner Gomez, Director of the Cuba Tourist Board in Canada. “Now passengers will have a stress-free flight and don’t need to hassle filling out forms onboard.”

The new form is part of Cuba’s ongoing efforts to make it easier to travel to the destination. It announced earlier in September the elimination of quarantine and PCR testing upon arrival. Now, incoming travellers need only show their valid passport, tourist card (included), COVID-19 medical insurance and proof of full vaccination with a Health Canada-approved vaccine or mixed-dose combination to enter. Those who are not vaccinated must submit a negative PCR test taken within 72 hours prior to enter. Children 12 years of age and under are exempt from presenting a vaccination certificate or taking a PCR test.

For more information email [email protected] .

Tags: Cuba, Destination, Latest News, Lead Story

• CAR RENTALS
• EXPERIENCES
• CONSULAR SERVICES
• CONCIERGE SERVICES
• AFFILIATE NETWORK
• TRAVEL REQUIREMENTS
• TRAVEL UPDATES
• TERMS & CONDITIONS
• PRIVACY POLICY
• 1-800-963-2822
• [email protected]

Frequently Asked Questions

Latest updates on traveling to cuba, do i need to wear a face mask.

Face masks are no longer mandatory in most indoor and outdoor public spaces, with the exception of hospitals and clinics. To protect yourself and others, we strongly advise you frequently wash your hands with soap and dry with a clean paper towel. Avoid touching your face and keep 6ft distance from others. Bring plenty of soap, hand sanitizer and disinfectant wipes with you as these supplies may be limited in Cuba.

Cuba does not currently require vaccination. Visitors are not obligated to provide proof of Covid vaccination at this time

Are visitors from the u.s. allowed to stay at hotels.

The Treasury Department’s Office of Foreign Assets Control (OFAC) announced regulatory changes [on September 23, 2020] to the Cuban Assets Control Regulations (CACR) restricting certain transactions related to lodging at properties identified on the  CPA List . Authorized travelers should therefore instead of staying at hotels, stay in private accommodations, or casas  particulares , owned and operated by legitimately independent entrepreneurs. If you already have a hotel booking in Cuba, made prior to September 23, 2020, your booking is still valid. If you have any further questions in regards to accommodation in Cuba, please contact us directly on 1-800-963-2822 .  

Do you offer Travel Insurance?

Yes, insurance for a trip to Cuba may differ from previous insurance purchases and follows a different process given the destination. This process is regulated by the Office of Foreign Asset Control for any travel to Cuba. To learn more on what information you will need to provide when purchasing a policy please  click here . For your convenience, we offer travel protection through Travelex Insurance Services. Please call Travelex Customer Solutions at 800-228-9792, advise that you are traveling with Cuba Travel Services, and reference location number 05-1544 to receive a quote or purchase a policy for your trip to Cuba.

Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. VRF

REQUIREMENTS FOR TRAVEL TO CUBA

What documents do i need to travel to cuba.

• OFAC Travel Affidavit
• Visa – passports must be valid for at least six month beyond the date the traveler will exit/entry United States. Cuba only requires that your passport must be valid during the entirely of your trip.
• (See 12 OFAC Categories and Visa for more information on both)
• Each must be filled out correctly and signed by the client accordingly.
• D’Viajeros Form:  All passengers arriving in Cuba must confirm they have submitted a sworn declaration about their biographic data and COVID-19 vaccination status. Passengers may complete the confirmation form online  within 3 days from departure  at:  https://www.dviajeros.mitrans.gob.cu/inicio .  Upon submission of the electronic form, passengers will receive a QR code to present to Cuban health and immigration authorities upon arrival in Cuba.

In order to travel to Cuba, you must travel under one of the  OFAC categories .

The categories include:

• Visiting family
• Humanitarian projects or to provide support to the Cuban people
• Official business of the U.S. government, foreign governments and certain intergovernmental organizations
• Journalistic activities
• Professional research
• Educational activities by persons at academic institutions
• Religious activities
• Public performance, clinics, workshops, athletic or other competitions and exhibitions
• Authorization to provide travel services, carrier services and remittance forwarding services
• Activities of private foundations, research or educational institutes
• Exportation of certain Internet-based services

Some categories might require specific visas to enter Cuba.  Take time to go over your travel plans with your agent to identify what type of visa is right for you.

Any other requirements I should be aware of? Tips?

• Keep your day-to-day activity itinerary to avoid any issues with the United States Government upon your return to the United States.
• Keep a copy of your passport as a form of ID and leave your actual passport in a safety box in your hotel. You will only need it in Cuba if you need to exchange money or accept money wire transfers.

Is there a departure tax on my return flight back to the United States?

There is a Cuba departure tax but it is INCLUDED in the ticket price when purchased before you travel to Cuba.

I was born in Cuba. Can I go to Cuba and what kind of visa do I apply for?

Yes, you can go to Cuba. Cuba considers all people born in Cuba to be Cuban citizens, regardless of current nationality. If you were born in Cuba and left before December 31, 1970, you will need either a valid Cuban passport or HE-11 visa prior to entering Cuba. For more information about the HE-11 visa, contact us at [email protected] . If you were born in Cuba and left Cuba after January 1, 1971, you will need to obtain a Cuban passport regardless of holding United States citizenship and passport. You don’t have the option of applying for an HE-11 visa.

If I have a Cuban passport, do I need to apply for a visa?

No, if you have a valid passport you won’t need to obtain a visa prior to entering Cuba.

Can I use my Global Entry benefits with my Cuba flight?

Yes, Global Entry may be used at equipped international terminals regardless of which country you are coming from. Please note this doesn’t apply to airports in Cuba.

Do I have to arrive 4 hours prior to departure for check- in?

It is requested and highly recommended for check-in for international flights. Security and customs can have long lines and you may run into issues. Gates close 1 hour prior to departure.

Can I use my Advantage Program membership when travelling to Cuba?

Yes, if you are booked on a commercial flight, you can enter your Advantage Member number during check-in before departure.

Where can I purchase a visa?

Cuba Visa Services can help you purchase a visa online. You can purchase a visa here . 

Can I purchase my visa at the airport on the day of my flight?

We recommend purchasing your visa prior to your travel date in order to ensure you have all required travel documents and to avoid any delays.

You may purchase your visa at our Cuba Travel Services kiosk on the day of your flight depending on departing city.

Check with your airline to see if visas are available for purchase on the day of your flight. Price and availability may vary.

I am an international citizen residing/flying out from the United States. Do I also need to register under one of the OFAC categories and purchase a visa?

Everyone traveling from the United States to Cuba, including international citizens residing in/flying out of the United States must self-qualify under one of the OFAC categories of authorized travel and have a visa.

Additional Visa Tips

As of November 1, 2022, The validity of the tourism visa is extended to 90 days of stay in the national territory -extendable once for the same period- which allows to extend the stay of foreign visitors in Cuba.

How safe is Cuba?

Cuba is generally a very safe place to travel. However, with all travel, it is always best to watch your belongings and beware of pickpockets and purse-snatchers.

We recommend leaving your valuables, including your passport**, in the safe at your hotel and only carry what you need for that day.

Contact your hotel about safety deposit boxes they may provide (there may be a daily fee). It is also recommended to have a TSA-approved lock on your luggage.

In smaller provinces and cities, you may see some people on the streets asking for soap, pens, or other things, though a nuisance, this is not considered to be dangerous. They would greatly appreciate any extras you may have.

** Note: You do not need to carry your passport everywhere with you; a copy of the passport should suffice for ID purposes. You will, however, need your passport to exchange currency.

System of monetary relations.

The foreign currencies that CADECA (Casas de Cambio) accepts in all its offices are:

USD – American Dollar CAD – Canadian Dollar EUR – Euros CHF – Swiss Francs GBP – Pound sterling JPY – Japanese Yen MXN – Mexican peso

• All international airports in Cuba, both in the passenger arrival lounges and in the departure lounges, prior to immigration control. departure lounges, prior to immigration control.
• All ports where international cruise ships operate.
• In 60 of the main hotels in all tourist areas.
• In the areas with the greatest influx or access of tourists.

In Cuba, the official currency is  the Cuban Peso (CUP). While US Dollars can be used for tipping and payments at certain private venues, they can be conveniently exchanged at Banks and Exchange Houses. U.S. Bank-issued credit and debit cards are not currently accepted in Cuba, except at certain hotels, where they can be used for leaving a deposit at Front Desk through a secure payment link. It is advisable to take a sufficient amount of cash.

Prepaid Cards in MLC.

It is encouraged to eliminate the circulation of cash and that the transactions of funds, including the payment of products and services are carried out using bank cards.

Cuba has worked in the last two years to increase electronic commerce and the infrastructure that guarantees it.

At the request of MINTUR, the Central Bank of Cuba has designed a new service, which has been in operation for months, the sale of Prepaid Cards.

Prepaid cards are issued by Banco de Crédito y Comercio (BANDEC) for values of: 50, 100, 200, 500 and 1000 US dollars, which are marketed by CADECA, in any currency, of which its commercial network is currently listed.

This Card is not personalized, so it can be operated by those who have their PIN.

At the request of the client, the balance of the Card is reimbursed by CADECA to the tourist in freely convertible currency, when he leaves the country, at international airports, in one of the foreign currencies of which they are quoted.

Who do I contact in case of an emergency?

If you have an emergency and need assistance, and you are a United States citizen or resident, you may contact the United States Embassy.

Otherwise, please contact your corresponding embassy or consulate.

If you need to call the police, dial 106 from a local telephone for any emergency. You can also dial 104 for an ambulance and 105 for the fire department.

Note: You may not reach an English-speaking person.

U.S. Embassy contact information: Calzada between L & M Streets, Vedado, Havana Main switchboard (+53) (7) 839-4100 Hours: 8:00 a.m. to 4:30 p.m. (closed on U.S. and Cuban Holidays)

Emergencies/After Hours:

• Call main switchboard at (+53) (7) 831-4100
• Dial 1 to speak with emergency operator

If you get into trouble in Cuba (financial, medical etc.) or are in dire need, then we suggest you contact Asistur (Assistance to Tourists). 

We suggest printing out a list of all emergency numbers, hotel numbers, addresses, and Embassy contact information in case of emergency. Cuba does not have WiFi throughout the whole country and cannot be relied on in case of an emergency.

CUBAN GOODS

Can i bring stuff back from cuba to the united states.

Please note that effective September 24, 2020, authorized travelers may no longer return to the United States with alcohol and/or tobacco products acquired in Cuba as accompanied baggage for personal use. For a complete description of what this general license authorizes and the restrictions that apply, see 31 CFR § 515.585(c) and (d).

What are the typical things to purchase as gifts to bring back?

The purchase or other acquisition in Cuba and importation as accompanied baggage into the United States of merchandise is authorized, provided that the merchandise is imported for personal use only. This paragraph does not apply to the importation into the United States of Cuban-origin alcohol or tobacco products. The importation of Cuban-origin information and informational materials is exempt from the prohibitions of this part, as described in the Cuban regulations at § 515.206. The importation of certain other specified goods and services is authorized in §§ 515.544, 515.547, 515.569, 515.578, 515.582, and 515.585.

Can I bring back cigars and rum? Is there a limit as to how much I can bring back?

Restaurant recommendations/dish recommendations.

We’ve put together a great list of restaurants in all the major cities we travel to. Check out our Discover More page, select the city, and find some good eats.

Is it safe to eat food from street vendors?

It is not recommended to order from street vendors due to hygienic reasons. However, tour guides can recommend on site accordingly.

Common foods found in Cuba

The most iconic Cuban dish is rice, black beans, and chicken. However, Cuba is known for its colorful foods and amazing flavors. Try roasted pork, chicharrones, picadillo habanero, tostones, and more in Cuba.

Is the water safe to drink in Cuba?

It is best to drink bottled water. Regular and sparkling water is available.

Water is purified at hotels that are included or recommended by Cuba Travel Services. It is safe to brush your teeth with tap water from these hotels.

Water is also purified at restaurants included in tours or recommended by Cuba Travel Services. It is safe to drink water with ice and eat salads and fruits from the restaurants we take you to on tours.

I am vegan/vegetarian/have allergies/have special dietary needs. What is the best way to assure I will not ingest something I shouldn’t?

Please inform Cuba Travel Services in advance of any dietary restrictions so all parties involved are informed. Always remind tour guide to advise every restaurant on this issue.

OFAC CATEGORIES OF TRAVEL

§ 515.560 travel-related transactions to, from, and within cuba by persons subject to u.s. jurisdiction..

     (a) The travel-related transactions listed in paragraph (c)  of this section may be authorized either by a general license or on a case-by-case basis by a specific license for travel related to the following activities (see the referenced sections for the applicable general and specific licensing criteria): 

     (1) Family visits (see  § 515.561 ); 

     (2) Official business of the U.S. government, foreign governments, and certain intergovernmental organizations (see  § 515.562 ); 

     (3) Journalistic activity (see  § 515.563 ); 

     (4) Professional research and professional meetings (see  § 515.564 ); 

     (5) Educational activities (see  § 515.565 ); 

     (6) Religious activities (see  § 515.566 ); 

     (7) Public performances, clinics, workshops, athletic and other competitions, and exhibitions (see  § 515.567 ); 

     (8) Support for the Cuban people (see  § 515.574 ); 

     (9) Humanitarian projects (see  § 515.575 ); 

     (10) Activities of private foundations or research or educational institutes (see  § 515.576 ); 

     (11) Exportation, importation, or transmission of information or informational materials (see  § 515.545 ); and 

     (12) Certain export transactions that may be considered for authorization under existing Department of Commerce regulations and guidelines with respect to Cuba or engaged in by U.S.-owned or -controlled foreign firms (see  §§ 515.533  and  515.559 ).

How do I know which category to apply under?

The general licenses are self-qualifying. Familiarize yourself with the categories from the Office of Foreign Assets Control (OFAC) and determine which category best fits with your purpose of travel.

All visas are authorized by OFAC. If you are unsure of which category you should be traveling under please contact OFAC at 1-202-622-2480 or visit their  website .

Please note: A visa is a completely different document from the Affidavit for Travel. This form is provided by your airline.

When is the best time to visit?

To get the best of the tropical weather that Cuba offers, visit between November and April. It is generally warm, humid and sunny but mild compared to the summer months.

Peak tourist season runs mid-December to mid-March, and all of July and August. Hotels tend to book quickly and require advance booking during peak season so we advise to book well in advance.

Be aware that there is a risk of hurricanes from June to November with September and October being the most threatening months. Some resorts may only be partially open or shutdown due to hurricane risk.

WHAT TO PACK

What should i bring.

We recommend bringing the following items:

• Medications
• Over-the-counter drugs
• Cash and small denominations bills
• Small gifts for kids and locals
• Art supplies
• Hand sanitizer
• Wash cloths (not provided at most hotels)
• Toilet paper (good to have your own at public restrooms)

Cuba generally ranges from warm to hot weather. We recommend lightweight clothing. It is advisable that visitors bring cotton and similar type fabric clothing.

We also suggest bringing lightweight and comfortable walking shoes. Many Cuban streets are made of cobblestone.

During the winter and rainy months, sweaters and jackets are suggested.

More formal clothing is required for theaters, concert halls, nightclubs, and formal venues.

The style in Cuba for both men and women is to dress in colorful clothing, often displaying a confident and bold appearance.

Can I bring donations?

It is recommended to use the word gifts instead of donations as donations require other customs procedures when entering Cuba.

Donations in small amounts are acceptable while visiting Cuba.

Bring limited quantities of small items because too many of one item may cause delays upon entry. If you plan to bring donations, please inform your tour guide and they can direct you to the correct place to make the donation.

WEATHER IN CUBA

Cuba offers a hot and sunny tropical climate with two distinct seasons. The dry season runs from November to April. The wet season begins in May and runs until November. Keep in mind that it may however rain at any time, so it is wise to always have rain gear when traveling to Cuba. The temperatures in Cuba can range from the 60’s during the wet season (though not very common) to the 90’s during the dry season. It is common to have AC in restaurants, hotels, and other indoor facilities.  Keep in mind that not all places have AC in Cuba. Bring insect repellent as the tropical weather also means a lot of mosquitos at dusk and at dawn. Be aware that there is a risk of hurricanes from June to November with September and October being the most threatening months. You can check out the current weather forecast for Havana, Cuba .

AIRPORT CUSTOMS IN CUBA

Do i need to declare how much money i am bringing into cuba.

Travelers must declare how much cash they are carrying if it exceeds $5,000 USD per person.

It is recommended to use the word  gifts  instead of  donations  as donations require other customs procedures when entering Cuba.

Bring limited quantities of small items because too many of one item may cause delays upon entry.

If you plan to bring donations, please inform your tour guide and they can direct you to the correct place to make the donation.

Can I bring my dog or cat with me on our trip?

According to Cuban customs regulations, dogs and cats are allowed to enter the country. Each pet must be accompanied by a health and vaccination certificate issued by a veterinarian stating that the animal is healthy and up to date on their vaccinations. It is mandatory their rabies vaccination is up to date. Upon entering the country, health certificates, vaccination records, and the pet will be inspected by the official in charge of sanitary and phytosanitary regulations.

ELECTRONICS AND INTERNET

Is there internet access in cuba.

WiFi is not available all throughout Cuba.  Many hotels include Wifi access in the room price, while others will charge extra . There are some WiFi hot spots throughout the larger cities where Internet cards can be purchased for access.

Will my cell phone, smart phone, or PDA device work in Cuba?

Certain major US carriers offer roaming coverage in Cuba, such as AT&T, Sprint, Verizon and T-Mobile. Always check with your carrier before traveling and assume your connectivity will be sporadic while in Cuba.

What is the electric capability in Cuba?

Electrical outlets: The electric standard is the 110V  outlet, which is the same as the United States. It is common to find  both 110V outlet and 220V outlet in the more modern hotels. It is  advisable to bring a converter (105-240V) if your electronics are not  travel-ready. Outages: Though many hotels are well equipped, it is possible to experience temporary power outages in Cuba.

EXPLORING / GETTING AROUND

Do i need a cuba tour guide.

Not necessarily, but it is highly recommended as tour guides are very resourceful.

A tour guide is bilingual and can help translate with restaurants, street vendors, and local craft markets. They are local and can provide cultural insights on the island. They can also assist with any changes to the program or last-minute issues while in Cuba.

Our company can provide you with outstanding Tour Manager service if requested prior to your trip.

Time from Airport to hotel?

Depends on the location of your hotel. Typically, a car ride from Havana Airport to Old Havana is approximately 40 minutes.

Pre-planning your transfer can remove most of the hassle.  Here  you can pre-book your transfer from the airport or between cities.

What is the $35 visa processing fee for?

The $35 processing fee covers the administration and processing of ordering and receiving visas directly from the CUBAN Embassy in Washington D.C. If you have any additional questions feel free to  contact us .

Administrative Fees / Booking Fees:

Administrative Fees and Booking Fees if applicable will be clearly marked on your invoice or itemized at the time of your final booking payment. Administrative and booking fees are applied to help cover the administrational costs devoted to the operation and as such they are non-refundable regardless of cancellation of services.

HOW DO I GET THERE?

How do i get there.

Contact one of our customer service representatives at 1-800-963-CUBA (2822) to book your flight.

Flight reservations booked with commercial air carriers can be paid with any major credit card. Confirmation for your flight reservation will be sent via email.

You will need a visa* to enter Cuba. Once you have your flight reservation booked for Cuba, you can purchase your visa on online  here .

If you are traveling to the Havana Airport, we offer  here from the airport to hotels and casas particulares in Havana city from $56.00.

*Note: Visas purchased on our site can only be issued for direct departures out of the United States to Cuba.

SERVICES OFFERED

Do you offer tours or travel packages to cuba.

Visit Cuba Tour Planner for current excellent and attractive packages available on a Support for Cuban people program or contact one of our Customer Service Representatives for a more customized program.

Do you arrange group travel?

Yes please contact 1-800-963-2822 for more information. We work on multiple types of group programs on the various licenses and have a dedicated group department to service your requests. 

ADDITIONAL TIPS FOR TRAVEL

• Write down all relevant information about where you’re staying. Googling the address to your hotel so you can tell your driver where to take you, is not a thing in Cuba
• All visitors must hold a valid passport in their name with a corresponding travel visa or travel card. Travel visas must be issued by the Cuban Embassy in the U.S. not from an outside country.
• The following are exempt from taxes: objects for personal use, personal jewelry, photographic or video cameras, sports items, fishing tackle, 2 bottles of spirits, one carton of cigarettes, and up to 10 kilos of medications.
• Items that are prohibited in Cuba are narcotics and firearms, except for duly authorized hunting weapons.
• In order to export works of art or antiques, the corresponding authorization should be sought from the National Register of Cultural Items of the Heritage Department in the Ministry of Culture.
• It is advisable that visitors bring cotton and similar type fabric clothing. It is recommended that fine woolen and gabardine clothing be brought for use during the winter months and for air-conditioned environments. During the rainy season, a light water proof jacket is recommended. More formal clothing is required for theaters, concert halls, night clubs and formal venues.
• Photos and video footage maybe freely taken, except in restricted and designated areas that are of a military nature. Museums have their own specific regulations.
• Wi-Fi is not available in most places; however, larger hotel chains and restaurants may have it for a small fee or complementary.
• Bring cash and exchange currency prior to arriving to Cuba

TAXI AND SHUTTLE

How to get from the airport to my hotel.

• If you are traveling to the Havana Airport we offer  here from the airport to hotels and casas particulares (private homes) in Havana city from $56.00
• For all other airports you may book a taxi/transfer here   or call us at 1-800-963-CUBA (2822)

Can I prepay my taxi/transfer?

• Yes! You can prepay in US dollars for rides from the airport and for rides to get around Cuba. Click here   for more details.
• We also offer transfers from city to another. Click here   for more details.

Can I take a taxi/transfer from one city to another?

Yes! We offer transfers for all cities in Cuba. Click here   or call us at 1-800-963-CUBA (2822)

Reset Password

• Open toolbar Accessibility Tools Accessibility Tools Increase Text Increase Text

Simple Flying

Cuba now requires passengers to complete an online pre-arrival form.

The form replaces the previous mandatory paper form.

Since Monday, Cuba has required passengers to complete a pre-arrival form known as D'VIAJEROS. The form must be completed and shown to airline workers before travel to the island nation and requires passengers to input data such as their passport information, travel plans, and customs declarations.

As the world of travel becomes increasingly digitized, so too are the requirements of the passenger. More and more countries are requiring certain passengers to complete some form of electronic travel authorization before departure.

D'VIAJEROS is live

The new Cuba advance passenger information form, known as D'VIAJEROS, has been live since Monday, January 23rd. Unlike the US ESTA (which is only for those eligible for visa-free travel), the Cuban form is mandatory for each passenger and is intended to speed up procedures at points of entry. The form is free of charge to complete. Border workers will already have all the information that they need when they arrive in Cuba, saving a lot of questions. The online form replaces the previously required paper form.

There are five steps to completing the form online,

• Personal data
• Arrival information
• COVID-19 information
• Customs Information
• Declaration/Captcha

Once the form has been submitted, passengers will be presented with a QR code that will allow their form to be easily located upon arrival. Cuba has produced a Spanish-language video explaining the form,

Millions could use the system each year

The system is set to be used by millions of passengers each year. According to data from Cirium, according to the latest 2023 schedules (which could still change for later months), almost 4.5 million seats are on offer on flights to Cuba this year. Looking more specifically at February, 37 airlines have almost 385,000 seats on sale to the island nation.

Sunwing Airlines has the most seats on offer, with some 74,000 across 392 flights, with American Airlines sitting just behind, offering 388 flights. TAAG Angola has the smallest Cuba schedule, with just two rotations planned for February. However, as it operates the Boeing 777 on the route, it offers 65% more seats than Intercaribbean Airways, which has seven ERJ 145 flights scheduled to the island.

Not a new idea

The idea of having passengers pre-submit data before travel is not new. During the height of the COVID-19 pandemic, for example, the United Kingdom required all passengers to fill out a similar form detailing their travel history and COVID status, though this form has since been abolished.

Get the latest aviation news straight to your inbox: Sign up for our newsletters today .

Some other countries require such forms for immigration purposes and may make passengers pay. For example, the EU is currently developing a system called ETIAS (European Travel Information and Authorisation System). Visa-exempt travelers will need to pay a fee of €7 and provide information that the EU can use to decide if the traveler is a risk.

This is similar to the US ESTA scheme, the Canadian eTA scheme, and the Australian Electronic Travel Authority scheme. A history of travel to Cuba will make one ineligible to use the US ESTA system, as the country is considered a State Sponsor of Terrorism by the US.

What do you make of the new form required before traveling to Cuba? Let us know what you think and why in the comments below.

Sources: D'VIAJEROS, Cirium

Travel Tips for Cuba

Top Tips for Travel to Cuba 🇨🇺 

What you need to know before you head to Cuba

Travel to Cuba is relatively easy even though Cuba is different!

Here are some key things you need to know before you get there so that you can enjoy a smooth and stress free trip.  A little preparation goes a long way!

Our guides helped me gather some extra travel tips to share with you.

Here are our top tips for any trip to Cuba:

• Ensure you’re fully vaccinated because Cubans are. 💉  100% of the Cuban population is vaccinated ( 5 year olds and upwards ) and Cuba find the idea of refusing a Covid vaccination inexplicable.     Keep up to date with entry requirements by checking the FCDO travel advice for Cuba here . It’s good to know that everyone  ( and I mean everyone ) who works in tourism has been vaccinated and has received a booster vaccination too.
• Bring hand sanitiser  😷 Cubans are no longer obliged to wear masks in public places but they are extremely health conscious because it’s a tropical country where bugs and bacteria thrive.  The best defense against “travellers’ tummy” is to wash your hands frequently and use sanitiser when you don’t have access to soap and water.   Cuba isn’t a rich country and you won’t be able to buy any in Cuba.

• Bring EUROS cash in small denominations.  💶€💶 Cuba’s national currency is the CUP ( Cuban Peso ) but its value has dropped during Covid and everyone in Cuba wants EUROS.   Best to bring your cash in EUR5,10 or 20 notes. You’ll be able to use it pretty much everywhere and especially in bars and restaurants where proprietors actively prefer payments in a solid currency over payments in CUP.  It’ll work out better value for you too! Although you can easily exchange your EUR cash into CUP cash, it makes sense to keep the bulk of your cash in EUR as restaurants will often give you a better rate of exchange than the official one.   Currently, the official exchange rate is EUR1:CUP117  while the unofficial rate is EUR1:CUP165.  Just saying…😉
• Best don’t bring USD cash!  ＄😩        Euros are currently the most accepted currency in Cuba and can be used anywhere. USD cash can be exchanged anywhere, but an additional 10% tax will be charged at exchange.   USD, EUR, GBP, MXP, CAD are exchangeable at the local exchange bureau but the current official rate of exchange bears little relation to the higher rate of exchange on the street.   Put simply, if you bring these currencies and exchange your money in the official CADECA exchange offices, your trip to Cuba will be more expensive.  Do yourself a favour, take my advice and bring EUR .  In small denominations.   This is what you’ll use to pay for pretty much everything. If you’re a UK citizen you can use the very efficient, reliable and easy The Currency Club where you can order and pay for EUR online and get them delivered to your home in 24 hours.

• Medication and toiletries  💊🧴 Bring any medication and toiletries you will need during your trip and be generous –  bring extra to give to Cubans you’ll meet along the way.   Cubans currently struggle to find even the most basic medication so the most useful gifts you can bring at the moment are over-the-counter painkillers and useful meds such as Benadryl ( for allergies )  or hydro-cortisone cream for insect bites and skin rashes ) They will be super grateful for any extra items you can fit in your case. Go to Poundland or Superdrug, spend £20 and make someone’s day (and friends for life) when you get to Cuba! Here is a list of items currently impossible or very hard to buy in Cuba…
• Paracetamol
• Anti-histamines
• Insect repellent ( those pesky mosquitoes )
• Hydro-cortisone cream ( for rashes and insect bites )
• Nappy cream ( Sudocrem, the magic cream which works on any skin condition! Brilliant on sunburn too J )
• Sanitary Towels ( yup, imagine you can’t get sanitary protection 🥺 )
• Razors ( now you know why everyone is sporting a beard in Cuba )
• Moisturisers ( both face and body )
• Shampoo and conditioner

And if you like snacks ( and like the idea of making someone really, really happy) you might want to pack:

• Chocolate  🍫

How to use the internet in Cuba

Connectivity is patchy, that’s the honest truth, but YES! you can still connect to the internet in Cuba. Head over to our blog where we share our expert tips on how to connect to the internet in Cuba. 

How safe is Cuba?

Cuba has one of the  lowest crime rates in the Western Hemisphere . Violent crime is rare, and petty crimes like pickpocketing are infrequent, especially in tourist areas. Read our Is Cuba Safe? blog to get an idea of what’s like with our top recommendations.

We know you’ll have a good time once you get here, just make sure you take our advice so that you have the best time possible!

What about food?

Cuba has its limitations when it comes to food. So to help you eat yourself happy, we’ve put together a handy food guide with all the information you need – whether you are a meat-eater, vegan, vegetarian or gluten free!

Worried about passport and visa information?

We’ve got your back! We tell you all about everything you need in our Cuba Need To Know section.

Need help planning your perfect Cuba holiday? 

Our expert team has over 20 years of experience organising tours and activities in Cuba – the Cuban way! Here are some reasons why our customers trust us:

★ Sustainable and responsible travel experiences ★Travel safely in the hands of an international team of travel professionals ★ Stay in local casas and get closer to Cuban life ★ Bike hire included (Trek hybrid 8.3 DS bikes with front fork suspension) ★ English-speaking tour guides and drivers and mechanics! ★ All bus transfers in private air-conditioned bus ★ Mineral water and local snacks on cycling days ★ 24 hr assistance

The Sustainable, active travel experts in Cuba

For the last 20 years, we have been providing exceptional and meaningful holidays, enriching the lives of active travellers and our community, and exposing them to a unique way of living by sharing real Cuban experiences, in a sustainable way. Get in touch with our expert, friendly team to book a Cuba holiday to remember.

Related stories From Cuba

The Best Museums to visit in Havana

April 23, 2024, written by Cubania Team

Top walking and hiking spots by our guides

March 21, 2024, written by Cubania Team

Made In Havana: 10 of the best up and coming local brands

March 7, 2024, written by Cubania Team

Free Destination guide

Cuba is open! Book your trip now!

Free cuba travel guide.

Subscribe to our newsletter to get useful information and up-to-date insights on the island. Get tips on:

✔ Local language ✔ Cycling & Trekking ✔ Money & Costs ✔ Transport ✔ Hotel & Facilities

Business Channel B2C B2B Guides Journalists

Downloaded Destination Guide Bike Cuba Cubania Classic Cycle Cuba Insight Experience Havana Cuban Active Adventure Western Skyline Ride Cuba Completa Hip Havana Salsa Cubana Road Cycling Western & Central Cuba Bikepacking Cuba Kayaking in Cuba Run And Cycle In Cuba Havana Marathon Queer Cuba Havana Cycling Tour Western Cuba Trek Family Active Adventure Central Cuba Bike Ride Cuban Discovery Family Beach and Culture Central Cuba Trek Western And Central Cuba Trek Road Cycling Cuba Vuelta de Cuba

Consent I am happy for Cubania Travel to contact me occasionally via email

Click here to download Haga clic aquí para descargar

View Privacy Policy

We’re sorry, this site is currently experiencing technical difficulties. Please try again in a few moments. Exception: request blocked

Cultural News and Events

Cuba Tourist Board of Canada

• REQUIREMENTS FOR CANADIANS PASSENGERS TRAVELING TO CUBA (updated as of Nov 2, 2023)
• Travelling from Canada to Cuba, you just need a valid Canadian passport, if your passport is from another country, you need your Canadian resident card or a work or study permit that includes a multiple-entry permit attached to your passport. For Cuba, you need the tourist card (the tourist card is included in your plane ticket and is issued by the airline on board)
• All passengers arriving to Cuba from a direct flight from Canada, do not need to present a vaccination passport.
• Medical insurance is required for Cuba, medical insurance must cover any type of medical emergency including COVID-19, so in case of a medical emergency the tourist is responsible for paying the costs, for this reason, Cuba suggests having medical insurance for all types of medical emergencies including covid. If you are unable to obtain insurance in Canada, you can purchase medical insurance in Cuba at the airport or visit www.cubatravel.cu. For more information on what the insurance includes, contact the representative at the Insurance desk at the airport in Cuba.
• Since January 1, 2022, travelers must complete the customs and health declaration form, this is done online and the website to visit is: https://www.dviajeros.mitrans.gob.cu . All travelers must complete this information online 48 hours before traveling to Cuba. Once the form is completed, you will receive a QR code by email. You must show an electronic or printed version of the QR code to the authorities upon arrival. If you have any problems and you can't fill out the form online because you don't have internet access, the printed form will be available on arrival at the airport in Cuba to fill it out.
• CURRENCY: The local currency is the Cuban Peso (CUP). The convertible peso has been discontinued and is no longer accepted in Cuba. US and CAD dollars are  accepted anywhere in Cuba.  At tourist areas which includes hotels, restaurants and shopping malls, payment is only accepted with debit/visa cards or visa / mastercard credit cards from Canadian banks . Customers who do not have a credit card can buy a prepaid card in Cuba at the airport or at any money exchange kiosks at hotels . Payments outside the tourist areas are all in Cuban pesos (CUP); We recommend exchanging Canadian dollars for pesos as needed and only if you plan to travel OUTSIDE of tourist areas, since you will not be able to change the remaining pesos into Canadian dollars at the end of the holiday.

For additional information, please contact Cuba Tourist Board at:

E-mail: [email protected] TL : 416 362 0700

View all posts by:

Comments are closed.

Currency Exchange

Cuba Is Relaxing Rules For All International Travelers With New Electronic Visa

Post may contain affiliate links; we may receive compensation if you click links to those products. This has no impact on how offers are presented. Our site does not include all offers available. Content on page accurate as of posting date.

One of the strictest countries to be a tourist in the world, the Caribbean cultural hotspot that is Cuba is finally easing entry rules for foreign guests.

The country is launching a new electronic visa (or eVisa) this May that will make traveling there a lot easier , including for Americans.

Cuba has been known for decades to impose a particularly harsh immigration policy, exempting nationals of only a handful of countries to fly to the island visa-free, while a majority of visitors would have to apply either for a Consulate-issued visa or a tourist entry permit.

Now, this all changes, as Cuba prepares to enter a new era of open borders -well, sort of:

The Pearl of the Antilles Is Relaxing Entry Rules, At Last

Cuba is one of the most popular Caribbean destinations, best known for its rich colonial heritage, flavorful cuisines, crystal-clear waters, and… hem, its socialist principles .

It is home to Havana, a beautiful national capital dotted with Spanish-era wonders, with the Baroque San Cristóbal Cathedral, Plaza Vieja (or Old Square), and the 16th-century Castillo de la Real Fuerza to name a few.

Classic cars and timeless memorabilia that look exactly as they were in the 1960s add to Havana's vintage charm , and beyond just the aesthetics of it, it really won't take you long to fall in love with the thriving music scene and local food.

Regrettably, Havana-Washington relations have been frail, to say the least.

For decades now, the U.S. and Cuba have been at loggerheads over which ideological path to follow, to put it quite simply, and several embargoes and economic sanctions later imposed by the former, it's fair to say bilateral relations are… less than amicable .

Cuba's spate with the U.S. has also impacted its ties with U.S. allies and much of Latin America, leaving it essentially isolated, and at this point, you may be wondering why we're going over the geopolitics of it when what we're actually concerned with is travel.

Well, it's precisely Cuba's pariah status that has made it enforce restrictive entry guidelines for decades until, well, now.

Cuba Launches Easy-To-Apply eVisas

Historically, only tourists from 19 countries have been allowed to enter Cuba as tourists visa-free, notably those coming from countries that also embody Marxist values, or were once part of the defunct Eastern bloc, like Russia, Belarus, and more recently China.

Cuba is still standing firm in its beliefs , and they're not doing away with visas for the Western World, however , local authorities have just confirmed starting this month, the country will implement a new eVisa that is set to faciliate travel for Americans and Europeans.

eVisas are an increasingly popular alternative to regular visas, which typically involve a grueling application process, with visits to Consulates for interviews, surrending of personal documents, and the payment of exorbitant nonreimbursable fees in the event of a visa denial.

Variably called eVisa or Travel Authorization, depending on the country that makes use of them, these permits can be instead obtained online , from the comfort of home, usually by filling out a simplified application form, and the visa itself is sent via email.

There are several of hugely-popular tourist destinations that require U.S. citizens to obtain an online permit ahead of flying, most notably Australia, New Zealand and Vietnam, and soon enough, even the European Union will introduce its own .

Not only is Cuba making travel easier, it is signaling a significant change in its tourism policy:

Is This The End Of The Dreaded Pink Tourist Card?

You see, Americans and Europeans-and much of the world, for the matter-had been subject to the Toruist Card (or Tarjeta de Turista ) requirement.

It can only be acquired at Cuban consular posts, and these can be particularly tricky to deal with depending on your country of origin, or alternatively, airlines and travel agencies that have been licensed by the Cuban administration to sell them.

There are two types of Tourist Card, one is pink, the other is green, and while we've never been able to establish a difference between them, it has been widely reported that Americans, or all Stateside passengers arriving to Cuba, must obtain a pink card .

Well, at least it's not like it doesn't fit with last year's Barbiemania trend…

Anyway, pink or green, a Tourist Card granted an initial stay of 90 days, renewable for an additional 90 once its holder is in Cuba; as for the price, Americans had to fork out $100 to get it (if you're traveling with family, you soon realize how the Pearl of the Antilles is not as affordable a getaway as Mexico ).

How Does The eVisa Work?

The eVisa has not yet been launched-it's supposed to come at some point in May 2024, so we'll keep you on the loop for that one-but based on the information available, it will ‘simplify' the visa application process, and eliminate the need for providing physical documents.

Cuba is still a heavily surveilled island state, and we expect the application form to be detailed but not too different from other eVisas:

Usually, you must provide your full name and passport details, inform authorities of the travel dates, inbound and outbound, tick a few boxes relating to security questions (and as this is Cuba, we'll advise you to read them carefully), and finally, pay a fee .

You're probably wondering if the eVisa is still going to cost Americans a hundred bucks, and at this point, eVisa application managers have not divulged fees yet, but we wouldn't count on a discounted rate unless stated otherwise.

The validity of the eVisa is also expected to be 90 days , similarly to the soon-to-be-discontinued Tourist Card, though that has not been confirmed, either.

We also don't know at this stage whether tourists who have been subject to formal visa requirements by Cuba and thus were not eligible to apply for Tourist Cards-Indians, Haitians, Filipinos, Sri Lankans, Iranians-will be permitted to use eVisas.

According to local news outlets, the eVisa system will be managed by Cuban consular officers.

Vinicius Costa

Vini, our senior lead writer at Travel Off Path, has over 60+ countries under his belt (and currently weaving tales from Paris!), and a knack for turning off-the-beaten-path experiences into informative stories that will have you packing your bags.

↓ Join Our Community ↓

The  Travel Off Path Community FB group   has all the latest travel news, conversations, and Q&A's happening daily! 

SUBSCRIBE TO OUR LATEST POSTS

Enter your email address to subscribe to Travel Off Path's latest breaking travel news, straight to your inbox.

This article originally appeared on TravelOffPath.com

Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.

The post Cuba Is Relaxing Rules For All International Travelers With New Electronic Visa appeared first on Travel Off Path .

• Skip to main content
• Skip to "About this site"

Language selection

Search travel.gc.ca.

Help us to improve our website. Take our survey !

COVID-19: travel health notice for all travellers

Cuba travel advice

Latest updates: The Health section was updated - travel health information (Public Health Agency of Canada)

Last updated: May 6, 2024 10:24 ET

On this page

Safety and security, entry and exit requirements, laws and culture, natural disasters and climate, cuba - exercise a high degree of caution.

Exercise a high degree of caution in Cuba due to shortages of basic necessities including food, medicine and fuel.

Resort areas - Take normal security precautions

• Cayo Largo del Sur
• Cayo Santa Maria

Guardalavaca

Back to top

Petty crime

Petty crime, such as pickpocketing and purse snatching, occurs.

Theft generally occurs in crowded places such as:

• tourist areas
• public buses
• night clubs

It can also occur in isolated areas.

Theft from hotel rooms, particularly in private accommodations ( casas particulares ), and from cars is common.

• Ensure that your personal belongings, including your passport and other travel documents, are secure at all times
• Don’t pack valuables in your checked luggage
• Avoid showing signs of affluence
• Keep electronic devices out of sight
• Carry valid identification at all times
• Keep a digital and a hard copy of your ID and travel documents
• Avoid carrying large amounts of cash
• Never leave belongings unattended in a vehicle, even in the trunk

Violent crime

Incidents of violent crime are not frequent, but assaults may occur. They mainly occur during a burglary or robbery.

• Stay in accommodations with good security
• Keep your windows and doors locked at all times
• If threatened by robbers, don't resist

Credit card and ATM fraud may occur.

Be cautious when using debit or credit cards:

• pay careful attention when your cards are being handled by others
• use ATMs located in well-lit public areas or inside a bank or business
• avoid using card readers with an irregular or unusual feature
• cover the keypad with one hand when entering your PIN
• check for any unauthorized transactions on your account statements

Some businesses may try to charge exorbitant prices, namely taxis and classic car rentals. Disputes about overcharging may lead to violence.

• Always confirm prices before consuming or taking up a service
• Avoid running a tab
• Avoid leaving your credit card with bar or restaurant staff
• Check your bill to make sure it’s exact

Some hustlers specialize in defrauding tourists. Most of them speak some English or French and go out of their way to appear friendly. They may offer to serve as tour guides or to facilitate the purchase of cigars. Some have used violence in their efforts to steal tourists.

Fraudulent tour agents and taxi drivers also operate throughout the country, including at Havana’s international airport. Thefts of luggage from taxi trunks have occurred.

In bars, sex workers, including minors, may be very persistent and intrusive with tourists who refuse their advances. Foreigners, including Canadians, have been the victim of theft after engaging in sexual relations, and some of them have faced child sex accusations.  

• Use reputable tour operators and registered taxis only
• Avoid independent street vendors
• Be wary of strangers who seem too friendly

Overseas fraud

Cuba faces chronic and severe shortages of ‎basic necessities, including:

• bottled water
• public water supply
• hard-currency

Fuel shortages are currently critical and affect a wide range of services. Travelling across the island is extremely challenging. Public transportation services, including taxis, are often disrupted, leaving tourists with few options to travel. Some travellers have been temporarily stranded with a rental car. Intermittent shortages of tap water provided by municipalities happen, including in Havana and in resorts.

Hotels and resorts, that often use generators during power outages, may not be able to maintain their services. Fuel shortages may also affect government services.

Local authorities enforce the rationing of food and medications, which could also affect travellers.

Shortages may lead to disruptions to other essential services. There are often long line-ups at gas stations that have led to altercations.

• Plan accordingly
• Bring some basic necessities with you such as toiletries and medication
• Keep a supply of water, food and fuel on hand
• Make sure you always have access to a complete emergency kit

Power outages

Power outages occur regularly outside of Havana and touristic areas.

Obtaining services during an outage is challenging.

Women’s safety

Women travelling alone may be subject to some forms of sexual harassment

Incidents of sexual assault against Canadian women have occurred, including at beach resorts.

If you’re the victim of a sexual assault, you should report it immediately to the nearest Canadian consulate or embassy and seek medical assistance. You should also report the incident to Cuban authorities and ensure that local police provide you with a Comprobante de Denuncia. This document confirms that a report has been filed.

A criminal investigation will likely not be possible if no formal complaint is made to Cuban authorities before you depart the country.

Police officers may speak only Spanish.

Advice for women travellers

Spiked food and drinks

Snacks, beverages, gum and cigarettes may contain drugs that could put you at risk of sexual assault and robbery.

• Be wary of accepting these items from new acquaintances
• Never leave food or drinks unattended or in the care of strangers

Telecommunications

The telecommunications network in Cuba is poor. Connections are unreliable and may be intermittent.

Some Canadian cell phones may not work, even in large cities. Internet access is limited across the island.

Local authorities control telecommunications. They may block access to mobile phone and Internet in case of civil unrest or before demonstrations.

• Don’t rely on your mobile phone for emergencies, especially outside major cities
• Subscribe to and install a VPN service before leaving Canada
• Avoid travelling alone
• Inform a family member or friend of your itinerary

Online transactions

Online banking or shopping may be challenging in Cuba, if at all possible. Most Cuban websites are unsecure. Many are inaccessible.

Some travellers, who bought their travel package online on a travel website in Canada, found out on arrival in Cuba that their hotel received no reservation or payment.

• Avoid online shopping
• Check with the hotel if they accept online reservations and payments if you plan to book online

Demonstrations

Demonstrations sometimes occur, even if taking part in them may be illegal. Local authorities will break up political demonstrations or gatherings not sanctioned by the government. They may also block access to the Internet, including social media, without notice.

Even peaceful demonstrations can turn violent at any time. They can also lead to disruptions to traffic, public transportation.

• Don’t participate in demonstrations
• Avoid areas where demonstrations and large gatherings are taking place
• Follow the instructions of local authorities
• Monitor local media for information on ongoing demonstrations

Mass gatherings (large-scale events)

Water activities

Rescue services may not be consistent with international standards. Tidal changes can cause powerful currents, and riptides are common. Not all beaches have lifeguards or warning flags to warn of hazardous conditions.

• Never swim alone or after hours
• Don’t swim outside marked areas
• Monitor weather warnings
• Avoid visiting beaches or coastal areas during periods of severe weather warnings
• Don’t dive into unknown water, as hidden rocks or shallow depths can cause serious injury or death
• Consult residents and tour operators for information on possible hazards and safe swimming areas

Tour operators and diving centres may not adhere to international standards.

If you undertake adventure sports, such as diving:

• choose a reputable company that has insurance
• ensure that your travel insurance covers the recreational activities you choose
• don’t use the equipment if you have any doubts about its safety

Recreational boating

If you are planning to go boating:

• know the navigation rules
• make sure life jackets are available for all passengers
• follow safe practices for all water activities such as jet-skiing, water-skiing or fishing
• don’t overload your boat capacity
• carry a VHF marine radio that will generate your position in case of emergency
• be prepared for emergencies

Water safety abroad

Road safety

Road safety standards are poor throughout the country. Accidents causing fatalities are common.

Road conditions

Road conditions are poor throughout the island, with the exception of the Central Highway, which runs west to east across the country. Driving may be dangerous due to:

• poorly maintained roads
• lack of signage
• Inadequate lighting
• roaming livestock
• horse-drawn carts
• pedestrians
• slow-moving traffic

Most Cuban cars are old and in poor condition. They often lack standard safety equipment. Some cars and most bicycles don’t have functioning lights.

Driving habits

Some drivers don’t respect traffic laws. Many of them, driving an electric vehicle for which licence and registration are not required, are inexperienced and unqualified. Drinking and driving is also common.  

If you choose to drive in Cuba:

• do so defensively at all times
• avoid travelling at night
• travel in groups when possible
• never pick up hitchhikers, who have been known to assault drivers

Public transportation

City buses are scarce, overcrowded and poorly maintained. Bus service is not reliable.

Incidents of pickpocketing are frequent.

Tour companies offer good bus service between airports and the all-inclusive resorts. Buses used for organized day trips from hotels are usually in good condition.

Official taxis are generally reliable.

Old-model private vehicles offered as taxis are not equipped with standard safety features. They have no insurance coverage for passengers in case of an accident.

• Use only registered taxis
• Avoid flagging a taxi down on the street
• Never share a taxi with strangers
• Agree on a fare before departure, as taxis are not equipped with meters

The rail network is comprehensive, connecting most of the island, but it’s unreliable and slow. Train service is limited to Cuban nationals only.

Health incidents

The Government of Canada continues to investigate the potential causes of unexplained health incidents reported by some Canadian diplomatic staff and dependents posted to Havana.

There is no evidence that Canadian travellers to Cuba are at risk.

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

Information about foreign domestic airlines

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from the Cuban authorities. It can, however, change at any time.

Verify this information with the  Foreign Representatives in Canada .

Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for the expected duration of your stay in Cuba.

Passport for official travel

Different entry rules may apply.

Official travel

Passport with “X” gender identifier

While the Government of Canada issues passports with an “X” gender identifier, it cannot guarantee your entry or transit through other countries. You might face entry restrictions in countries that do not recognize the “X” gender identifier. Before you leave, check with the closest foreign representative for your destination.

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.

Useful links

• Foreign Representatives in Canada
• Canadian passports

Tourist visa: required Family visa: required Business visa: required

Tourist card

Canadian tourists travelling to Cuba need a visa, known as tourist card. The tourist card allows you to stay in Cuba for up to 90 days. The tourist card is generally included in holiday packages provided by tour operators or airlines providing direct flights from Canada. If you go to Cuba on your own or transit via another country, you are responsible for obtaining the tourist card from a Cuban government office in Canada. You may also buy it at some airports in Canada and in the United States.

Length of stay

As a Canadian tourist, you may stay in Cuba for up to 6 months.

However, you must obtain an extension of stay if you intend to stay longer than the initial 90-day period allowed by the standard tourist card.

D’Viajeros traveller information portal  – Government of Cuba

Arrival form

You must provide information on your arrival in Cuba via an online form within 72 hours before entering the country.

Once done, you will receive a QR code by email.

You must show an electronic or printed version of the QR code to authorities upon arrival.

Health insurance

You must show proof of valid health insurance to enter Cuba.

All health insurance policies are recognized in Cuba, except those issued by U.S. insurance companies. However, the Cuban immigration authorities will decide which proof of health insurance is acceptable.

Proof of health insurance may be:

• an insurance policy
• an insurance certificate
• a Canadian provincial health insurance card

If you don’t have proof of health insurance or if the proof you present doesn’t satisfy the Cuban immigration authorities, you may have to obtain health insurance from a Cuban insurance company upon arrival. This insurance may have limited coverage. Local authorities may refuse your entry to the country.

Canadian provincial health care coverage provides very limited coverage outside Canada. It won’t pay for medical bills up-front. It does not include air evacuation, and neither does Cuban health insurance.

Cuban authorities won’t let you leave the country with outstanding medical bills, which are payable by credit card only. You will need to remain in Cuba until all debts are paid.

• Make sure you purchase the best health insurance you can afford
• Ensure the insurance includes medical evacuation and hospital stays

More on Travel insurance

Other entry requirements

Customs officials will ask you to show them:

• a return or onward ticket
• proof of sufficient funds to cover your stay
• proof that you have a place to stay if arriving with “air only” tickets

Dual citizenship

If you’re both a Canadian and Cuban citizen, you must:

• present your valid Cuban passport to the immigration authorities to enter Cuba
• have a valid Canadian passport to return to Canada

If you were born in Cuba, you should contact a Cuban government office in Canada before you leave to ensure compliance with Cuban regulations, regardless of your current citizenship. Failure to do so may result in your being refused entry into Cuba or being detained upon entry.

Canadian permanent residents

You will not be able to leave Cuba if you are a Canadian permanent resident and are without a valid permanent resident card. If your card is lost or stolen, you must contact the Canadian Embassy in Havana to obtain a travel document that will allow you to leave the country. This procedure can take up to 10 working days. Once the document is ready, you'll need to make an appointment with the immigration section of the Canadian Embassy in Havana to collect it before returning to Canada.

Permanent resident travel document: How to apply

Health screening

You may be subjected to a medical screening or interrogation by public health authorities when you enter or exit Cuba, or when reporting for domestic flights.

You may be subject to a mandatory quarantine for medical observation for up to 7 days if local authorities believe that:

• you have come in contact with a suspected carrier of one of these viruses
• you’re arriving from a country with a known epidemic

Children and travel

• Travelling with children

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

Relevant Travel Health Notices

• Global Measles Notice - 13 March, 2024
• Zika virus: Advice for travellers - 31 August, 2023
• COVID-19 and International Travel - 13 March, 2024

This section contains information on possible health risks and restrictions regularly found or ongoing in the destination. Follow this advice to lower your risk of becoming ill while travelling. Not all risks are listed below.

Consult a health care professional or visit a travel health clinic preferably 6 weeks before you travel to get personalized health advice and recommendations.

Routine vaccines

Be sure that your  routine vaccinations , as per your province or territory , are up-to-date before travelling, regardless of your destination.

Some of these vaccinations include measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.

Pre-travel vaccines and medications

You may be at risk for preventable diseases while travelling in this destination. Talk to a travel health professional about which medications or vaccines may be right for you, based on your destination and itinerary. 

Yellow fever   is a disease caused by a flavivirus from the bite of an infected mosquito.

Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.

• There is no risk of yellow fever in this country.

Country Entry Requirement*

• Proof of vaccination is required if you are coming from or have transited through an airport of a country   where yellow fever occurs.

Recommendation

• Vaccination is not recommended.
• Discuss travel plans, activities, and destinations with a health care professional.
• Contact a designated  Yellow Fever Vaccination Centre  well in advance of your trip to arrange for vaccination.

About Yellow Fever

Yellow Fever Vaccination Centres in Canada * It is important to note that  country entry requirements  may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest  diplomatic or consular office  of the destination(s) you will be visiting to verify any additional entry requirements.

There is a risk of hepatitis A in this destination. It is a disease of the liver. People can get hepatitis A if they ingest contaminated food or water, eat foods prepared by an infectious person, or if they have close physical contact (such as oral-anal sex) with an infectious person, although casual contact among people does not spread the virus.

Practise  safe food and water precautions and wash your hands often. Vaccination is recommended for all travellers to areas where hepatitis A is present.

Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.

Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.

Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.

  Hepatitis B is a risk in every destination. It is a viral liver disease that is easily transmitted from one person to another through exposure to blood and body fluids containing the hepatitis B virus.  Travellers who may be exposed to blood or other bodily fluids (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) are at higher risk of getting hepatitis B.

Hepatitis B vaccination is recommended for all travellers. Prevent hepatitis B infection by practicing safe sex, only using new and sterile drug equipment, and only getting tattoos and piercings in settings that follow public health regulations and standards.

 The best way to protect yourself from seasonal influenza (flu) is to get vaccinated every year. Get the flu shot at least 2 weeks before travelling.  

 The flu occurs worldwide. 

•  In the Northern Hemisphere, the flu season usually runs from November to   April.
•  In the Southern Hemisphere, the flu season usually runs between April and   October.
•  In the tropics, there is flu activity year round. 

The flu vaccine available in one hemisphere may only offer partial protection against the flu in the other hemisphere.

The flu virus spreads from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Clean your hands often and wear a mask if you have a fever or respiratory symptoms.

In this destination, rabies is carried by dogs and some wildlife, including bats. Rabies is a deadly disease that spreads to humans primarily through bites or scratches from an infected animal. While travelling, take precautions , including keeping your distance from animals (including free-roaming dogs), and closely supervising children.

If you are bitten or scratched by an animal while travelling, immediately wash the wound with soap and clean water and see a health care professional. Rabies treatment is often available in this destination. 

Before travel, discuss rabies vaccination with a health care professional. It may be recommended for travellers who are at high risk of exposure (e.g., occupational risk such as veterinarians and wildlife workers, children, adventure travellers and spelunkers, and others in close contact with animals). 

Coronavirus disease (COVID-19) is an infectious viral disease. It can spread from person to person by direct contact and through droplets in the air.

It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective at preventing severe illness, hospitalization and death from COVID-19. While vaccination provides better protection against serious illness, you may still be at risk of infection from the virus that causes COVID-19. Anyone who has not completed a vaccine series is at increased risk of being infected with the virus that causes COVID-19 and is at greater risk for severe disease when travelling internationally.

Before travelling, verify your destination’s COVID-19 vaccination entry/exit requirements. Regardless of where you are going, talk to a health care professional before travelling to make sure you are adequately protected against COVID-19.

Safe food and water precautions

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

• Learn more about food and water precautions to take to avoid getting sick by visiting our eat and drink safely abroad page. Remember: Boil it, cook it, peel it, or leave it!
• Avoid getting water into your eyes, mouth or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated.
• Avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs. 

Travellers' diarrhea is the most common illness affecting travellers. It is spread from eating or drinking contaminated food or water.

Risk of developing travellers' diarrhea increases when travelling in regions with poor standards of hygiene and sanitation. Practise safe food and water precautions.

The most important treatment for travellers' diarrhea is rehydration (drinking lots of fluids). Carry oral rehydration salts when travelling.

Typhoid   is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.

Travellers visiting regions with a risk of typhoid, especially those exposed to places with poor sanitation, should speak to a health care professional about vaccination.  

Salmonellosis is a common illness among travellers to this country. It can be spread through contaminated food or beverages, such as raw or undercooked poultry and eggs, as well as fruits or vegetables.

Practice safe food and water precautions . This includes only eating food that is properly cooked and still hot when served.

Pregnant women, children under 5 years of age, those over 60 years of age, and those with weakened immune systems are at greater risk of becoming seriously ill.

Most people recover on their own without medical treatment and from proper rehydration (drinking lots of fluids).

• Carry oral rehydration salts when travelling.

Travellers with severe symptoms should consult a health care professional as soon as possible.

Insect bite prevention

Many diseases are spread by the bites of infected insects such as mosquitoes, ticks, fleas or flies. When travelling to areas where infected insects may be present:

• Use insect repellent (bug spray) on exposed skin
• Cover up with light-coloured, loose clothes made of tightly woven materials such as nylon or polyester
• Minimize exposure to insects
• Use mosquito netting when sleeping outdoors or in buildings that are not fully enclosed

To learn more about how you can reduce your risk of infection and disease caused by bites, both at home and abroad, visit our insect bite prevention page.

Find out what types of insects are present where you’re travelling, when they’re most active, and the symptoms of the diseases they spread.

There is a risk of chikungunya in this country.  The risk may vary between regions of a country.  Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.

Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.

• In this country,   dengue  is a risk to travellers. It is a viral disease spread to humans by mosquito bites.
• Dengue can cause flu-like symptoms. In some cases, it can lead to severe dengue, which can be fatal.
• The level of risk of dengue changes seasonally, and varies from year to year. The level of risk also varies between regions in a country and can depend on the elevation in the region.
• Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
• Protect yourself from mosquito bites . There is no vaccine or medication that protects against dengue.

Zika virus is a risk in this country. 

Zika virus is primarily spread through the bite of an infected mosquito. It can also be sexually transmitted. Zika virus can cause serious birth defects.

During your trip:

• Prevent mosquito bites at all times.
• Use condoms correctly or avoid sexual contact, particularly if you are pregnant.

If you are pregnant or planning a pregnancy, you should discuss the potential risks of travelling to this destination with your health care provider. You may choose to avoid or postpone travel. 

For more information, see Zika virus: Pregnant or planning a pregnancy.

Animal precautions

Some infections, such as rabies and influenza, can be shared between humans and animals. Certain types of activities may increase your chance of contact with animals, such as travelling in rural or forested areas, camping, hiking, and visiting wet markets (places where live animals are slaughtered and sold) or caves.

Travellers are cautioned to avoid contact with animals, including dogs, livestock (pigs, cows), monkeys, snakes, rodents, birds, and bats, and to avoid eating undercooked wild game.

Closely supervise children, as they are more likely to come in contact with animals.

Person-to-person infections

Stay home if you’re sick and practise proper cough and sneeze etiquette , which includes coughing or sneezing into a tissue or the bend of your arm, not your hand. Reduce your risk of colds, the flu and other illnesses by:

•   washing your hands often
• avoiding or limiting the amount of time spent in closed spaces, crowded places, or at large-scale events (concerts, sporting events, rallies)
• avoiding close physical contact with people who may be showing symptoms of illness 

Sexually transmitted infections (STIs) , HIV , and mpox are spread through blood and bodily fluids; use condoms, practise safe sex, and limit your number of sexual partners. Check with your local public health authority pre-travel to determine your eligibility for mpox vaccine.  

Medical services and facilities

Good health care is limited in availability.

The health system is government-owned. The Cuban government operates hospitals and clinics throughout the island.

Medical professionals are generally adequately trained. However, facilities are in poor condition. They lack basic drugs, medical supplies and equipment. Hygiene practices may be inadequate.

Medical services are also available at most hotels and international clinics located in resort areas, where doctors and nurses provide initial emergency medical care reserved for foreigners. Health care provided in those clinics is usually better than services offered in public facilities.

Mental health care facilities are extremely limited. There are no hotlines available for this type of care in the country.

Emergency and ambulance services are limited. Response times may be slow, especially outside tourist areas.

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

 Many prescription medications may not be available in Cuba.

If you take prescription medication, you’re responsible for determining their legality in the country.

• Bring enough of your medication with you
• Always keep your medication in the original container
• Pack your medication in your carry-on luggage
• Carry a paper and an electronic copy of your prescriptions

Cuba faces severe medicine shortages, including antibiotics and common pain killers. In addition of your prescription medication, you should also bring your own basic medicine in sufficient quantities to last beyond the length of your intended stay.

Public health authorities implement insect control measures including periodic fumigation and aerial spraying.

• Consult your doctor before traveling to see if the situation could affect you, especially if you suffer from respiratory ailments
• Stay away from a nearby fumigation process

Death abroad

Standards of mortuary services in Cuba differ from those in Canada. Cultural and religious beliefs are not taken into consideration. Autopsies are mandatory.

There is one funeral home and one morgue in the country which cater to foreigners. Both are located in Havana. Only these facilities have the authorization to issue appropriate documentation to accompany human remains. Timelines for the repatriation of human remains are long and costly.

The capacity for refrigeration is limited, as well as the availability of coffins and urns. Embalming materials and techniques are unlike those in Canada. Embalming may not be an option in some circumstances.

Ensure your insurance includes coverage for the repatriation of human remains.

Death Abroad Factsheet

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a   travel health kit , especially if you will be travelling away from major city centres.

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad .

Transfer to a Canadian prison

Canada and Cuba accede the Treaty between the Government of Canada and the Government of the Republic of Cuba on the Serving of Penal Sentences. This enables a Canadian imprisoned in Cuba to request a transfer to a Canadian prison to complete a sentence. The transfer requires the agreement of both Canadian and Cuban authorities. This process can take a long time, and there is no guarantee that the transfer will be approved by either or both sides.

Cuban criminal justice

The criminal justice system in Cuba differs significantly from that in Canada. Charges are not laid until the investigation is complete. If you’re arrested in Cuba, you will likely be detained during the entire period of investigation. You should expect long delays to resolve your case. You will not be allowed to leave the country during this period.

Cuba’s constitution allows the death penalty, but since 2003, the country has effectively had a moratorium on carrying out death sentences.

Investments

Private property rights in Cuba are strictly controlled. Only Cubans and permanent residents can buy a property in Cuba or register a privately owned vehicle. Be wary of strangers or acquaintances offering to purchase these items on your behalf. If you plan on making investments in Cuba, seek legal advice in Canada and Cuba. Do so before making commitments. Related disputes could take time and be costly to resolve.

Penalties for possession, use or trafficking of illegal drugs are severe. Convicted offenders can expect lengthy prison sentences.

• Pack your own luggage and monitor it closely at all times
• Don’t transport other people’s packages, bags or suitcases

Drugs, alcohol and travel

Child sex tourism

It's a serious criminal offence to have sex with minors in Cuba.

Local authorities are actively working to prevent child sex tourism. Tourists, including Canadians, have been convicted of offences related to the corruption of minors aged 16 and under.

Prison sentences for this type of crime range from 7 to 25 years. Release on bail before trial is unlikely.

Child Sex Tourism: It’s a Crime

 To get married in Cuba, you must provide several documents including:

• your birth certificate
• a copy of your passport
• your decree absolute certificate if divorced
• a death certificate for your spouse and a marriage certificate if widowed
• an affidavit of your single status if you have never been married before

All documents must be translated into Spanish, certified, authenticated and legalised by the Embassy of Cuba in Canada.

 Consult the Embassy of Cuba in Canada if you wish to marry in Cuba, including to a Cuban national.

• Foreign diplomatic missions and consulates in Canada
• Marriage overseas factsheet

Drones are prohibited.

They will be confiscated by the authorities upon entry.

Photography

Professional photographers require a visa to work in Cuba. They may also need a permit to import their equipment.

It’s forbidden to photograph, including with drones:

• military and police installations or personnel
• harbour, rail and airport facilities

Military zones and any other restricted or heavily guarded areas are not always identified.

Identification

Authorities may request to see your ID at any time.

• Keep a photocopy of your passport in case it’s lost or seized
• Keep a digital copy of your ID and travel documents

Dual citizenship is not legally recognized in Cuba.

If local authorities consider you a citizen of Cuba, they may refuse to grant you access to Canadian consular services. This will prevent us from providing you with those services.

Travellers with dual citizenship

International Child Abduction

The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty. It can help parents with the return of children who have been removed to or retained in certain countries in violation of custody rights. It does not apply between Canada and Cuba.

If your child was wrongfully taken to, or is being held in Cuba by an abducting parent:

• act as quickly as you can
• consult a lawyer in Canada and in Cuba to explore all the legal options for the return of your child
• report the situation to the nearest Canadian government office abroad or to the Vulnerable Children’s Consular Unit at Global Affairs Canada by calling the Emergency Watch and Response Centre.

If your child was removed from a country other than Canada, consult a lawyer to determine if The Hague Convention applies.

Be aware that Canadian consular officials cannot interfere in private legal matters or in another country’s judicial affairs.

• International Child Abduction: A Guidebook for Left-Behind Parents
• Canadian embassies and consulates by destination
• Emergency Watch and Response Centre

Imports and exports

Personal effects and medicine.

Tourists are allowed to enter Cuba with personal effects but items entering the country for donations may be subject to import rules. They could be seized and taxed in accordance with local legislation. This includes:

• new or used material goods
• personal care products
• medications

Cuban customs officials have the authority to decide what they deem to be for the tourist's personal use. They may apply steep tariffs for personal baggage exceeding the allowable weight.

You may export:

• up to 20 cigars without documentation
•  up to 50 cigars if they are in their original container, closed and sealed with the official hologram

If exceeding these amounts, you must provide a guarantee of origin certificate.

Failure to comply with this regulation will lead to the seizure of the cigars without compensation.

Art objects

Art objects, including artifacts and paintings purchased in Cuba, must be accompanied by an export permit. It’s usually provided by state-owned galleries.

In the absence of such a permit, items must be registered with the Registro Nacional de Bienes Culturales.

Ministry of Culture – Government of Cuba

Electronic devices

Electronic devices with GPS technology may be confiscated upon entry and returned upon departure.

Satellite telephones are forbidden.

Electronic cigarettes and personal vaporizers

You cannot bring electronic cigarettes or personal vaporizers to Cuba.

Customs officials will seize these items upon arrival.

Black market

Street vendors may offer you black-market goods, such as cigars, or ask to change dollars for Cuban currency.

Engaging in black-market transactions is illegal and can lead to difficulties with the Cuban authorities.

Cuban Customs Administration  – Government of Cuba

Boat traffic

The U.S. government closely monitors boat traffic in the Straits of Florida. It will seize any vessel not bearing a licence from the Office of Foreign Assets Control (OFAC) if it believes it’s headed for Cuba.

You’re subject to these measures if you dock your Canadian-registered boat in Florida. You’ll be exempted if you are simply en route to Cuba via the U.S.

If travelling by boat to Cuba from the US:

• Make sure to know the regulation related to docking and port controls
• Expect thorough search and interrogations

You should carry an international driving permit.

International Driving Permit

Traffic accidents

Traffic accidents have led to arrest and detentions of Canadians in the past.

Accidents resulting in death or injury are treated as crimes. The onus is on the driver to prove innocence. If you’re found to bear responsibility in a traffic accident resulting in serious injury or death, you may face up to 10 years in prison.

If you’re involved in an accident:

• don’t leave the scene
• don’t move your vehicle
• call the police

While car insurance is mandatory for foreign drivers and foreign-registered vehicles, it's not for Cuban citizens. As a result, most local drivers don't carry a car insurance. You shouldn’t expect compensation for vehicle damage or personal injury from a Cuban driver following a car accident.

Vehicle rentals

Car insurance coverage in Cuba differs from that in Canada.

Rental agencies are government-controlled. If you’re found to be at fault in an accident, the rental agency will nullify your coverage and seek compensation to cover the cost of repairs.

Cuban authorities can prohibit you from leaving the country unless the rental agency receives payment or until all claims associated with an accident are settled.

Contract agreements don’t cover occasional drivers. As a result, the signatory is responsible for all people driving the vehicle.

• Be cautious if you rent a vehicle in Cuba
• Avoid renting a scooter; thieves target them and you may be responsible for the cost of its replacement
• Make sure to obtain a receipt when returning a rental vehicle

The currency of Cuba is the Cuban peso (CUP).

Credit cards issued by U.S. financial institutions or affiliated with U.S. banks are not accepted in Cuba.

Canadian credit cards are increasingly accepted at restaurants and hotels. However, the system is unreliable and bank cards may not work or may stop working without notice.

ATMs are rare and also unreliable. Each withdrawal is limited to 5 000 CUP, when possible.

You may obtain credit card cash advances at banks, hotels or a state-run exchange bureau, but in CUP only.

When travelling to Cuba, you should plan to bring enough currency to cover the duration of your stay. You should also plan for small bank notes to facilitate daily transactions such as, street food, taxis and tips.  

You can easily exchange Canadian and American dollars, as well as euros for CUP at:

• the money exchange bureaus in Cuba’s international airports
• major hotels
• official exchange bureaus

It’s illegal to change money on the street or anywhere else other than authorized entities.

You cannot go through Cuban customs with more than 5 000 CUP.

Hurricane season

Hurricanes usually occur from mid-May to the end of November. During this period, even small tropical storms can quickly develop into major hurricanes.

These severe storms can put you at risk and hamper the provision of essential services.

If you decide to travel to a coastal area during the hurricane season:

• know that you expose yourself to serious safety risks
• be prepared to change your travel plans on short notice, including cutting short or cancelling your trip
• stay informed of the latest regional weather forecasts
• carry emergency contact information for your airline or tour operator
• follow the advice and instructions of local authorities
• Tornadoes, cyclones, hurricanes, typhoons and monsoons
• Large-scale emergencies abroad
• Active storm tracking and hurricane watches and warnings  - United States’ National Hurricane Center

Rainy season

The rainy season extends from April to October.

Seasonal flooding can hamper overland travel and reduce the delivery of essential services. Roads may become impassable due to mudslides and landslides. Bridges, buildings, and infrastructure may be damaged.

Earthquakes

Cuba is located in an active seismic zone.

Earthquakes may occur. Even minor earthquakes can cause significant damage.

In the event of an earthquake:

• monitor local media to stay informed of the evolving situation
• follow the instructions of local authorities, including evacuation orders
• Earthquakes – What to Do?
• Latest earthquakes  - U.S. Geological Survey

Local services

In case of emergency, dial:

• police: 106
• medical assistance: 104
• firefighters: 105

Consular assistance

For emergency consular assistance, call the Embassy of Canada to Cuba, in Havana, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.

The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, expressed or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.

If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.

Learn more about consular services .

Risk Levels

  take normal security precautions.

Take similar precautions to those you would take in Canada.

  Exercise a high degree of caution

There are certain safety and security concerns or the situation could change quickly. Be very cautious at all times, monitor local media and follow the instructions of local authorities.

IMPORTANT: The two levels below are official Government of Canada Travel Advisories and are issued when the safety and security of Canadians travelling or living in the country or region may be at risk.

  Avoid non-essential travel

Your safety and security could be at risk. You should think about your need to travel to this country, territory or region based on family or business requirements, knowledge of or familiarity with the region, and other factors. If you are already there, think about whether you really need to be there. If you do not need to be there, you should think about leaving.

  Avoid all travel

You should not travel to this country, territory or region. Your personal safety and security are at great risk. If you are already there, you should think about leaving if it is safe to do so.