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AIDA Cruises Kundenservice

Unternehmen von A – Z

Hier finden Sie alle Kundenservice-Informationen und Hotlines vom AIDA Kundenservice auf einen Blick.

Adresse und Kontaktdaten zum AIDA Kundenservice

• Adresse: AIDA Cruises, Am Strande 3d, 18055 Rostock
• Telefon Hotline: 0381 / 20 27 07 22
• Fax: +49 (0) 381/20 27 06 01
• E-Mail: [email protected]
• Webseite: www.aida.de
• Öffnungszeiten: 24 Stunden rund um die Uhr

Der Kundenservice von AIDA Cruises

Der AIDA Kundenservice kümmert sich über die Wünsche und Probleme der Kunden, denen ein Produkt oder eine Dienstleistung verkauft worden ist. Der Kundenservice ist die Verbindungsstelle zwischen Verbrauchern und ist für die Kundenbindung zuständig. Das Unternehmen bietet seinen Kunden einen kompetenten Service an.

AIDA Cruises ist ein deutsches Kreuzfahrtunternehmen und Teil der Carnival Corporation & plc, dem weltweit größten Kreuzfahrtunternehmen. Das Unternehmen wurde 1996 gegründet und hat seinen Hauptsitz in Rostock, Deutschland.

AIDA Cruises ist bekannt für sein Konzept von Clubschiff-Kreuzfahrten, bei denen der Fokus auf Freizeitaktivitäten, Unterhaltung und Entspannung liegt. Die Flotte von AIDA umfasst moderne Kreuzfahrtschiffe, die eine breite Palette von Annehmlichkeiten bieten, darunter Restaurants, Bars, Pools, Wellness-Einrichtungen, Fitnessstudios, Theater und mehr.

AIDA Cruises bietet verschiedene Routen an, die Reiseziele auf der ganzen Welt umfassen. Von kurzen Kreuzfahrten in der Ostsee bis hin zu längeren Reisen in die Karibik, das Mittelmeer, Nordeuropa und andere Regionen bietet AIDA den Passagieren eine Vielzahl von Möglichkeiten, neue Orte zu entdecken und einzigartige Reiseerlebnisse zu genießen.

Ein Markenzeichen von AIDA Cruises ist seine informelle und entspannte Atmosphäre an Bord. Das Unternehmen hat eine ungezwungene Kleiderordnung und legt Wert darauf, dass die Passagiere eine lockere und ungezwungene Kreuzfahrt genießen können.

AIDA Cruises hat sich auch der Nachhaltigkeit verschrieben und bemüht sich, die Umweltauswirkungen seiner Kreuzfahrten zu reduzieren. Das Unternehmen setzt auf umweltfreundlichere Technologien und Maßnahmen zur Energieeffizienz sowie auf den Einsatz von umweltfreundlichen Treibstoffen.

Insgesamt hat sich AIDA Cruises als einer der führenden Anbieter von Clubschiff-Kreuzfahrten etabliert, der seinen Gästen eine einzigartige Kombination aus Entspannung, Unterhaltung und Reiseerlebnissen bietet. Durch die Kombination von Komfort, Vielfalt an Bord und faszinierenden Reiserouten hat AIDA Cruises viele Menschen für das Kreuzfahren begeistert.

AIDA Cruises – Contact a Ship

This cruise line is geared to German speakers; the website at www.aida.de is all in German, and the contact number listed below is international to Germany.

AIDA US/Canada-1.800.953.8509

Direct Dial  49 (0) 381/20 27 06 00

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On our press page you can find an overview of the latest press releases from AIDA Cruises.

AIDA Academy: Best address for education and training

AIDA Academy: Our premier site for vocational training and continuing education. With the consistent growth of the company and its leading position on the German cruise market comes an increasing demand for well-trained professionals and managers . AIDA invests specifically in the training of junior maritime talent and the qualification of the employees.

The AIDA Academy offers an extensive cruise-specific educational program and combines the qualification and continuing education programs for AIDA employees as well as the training and academic study activities .

The AIDA Academy offers practical and trade-specific training and continuing education programs that are customized for the different professional groups in the cruise industry. The programs have been designed and are offered at our global sites as well as on board as a joint effort with competent partners.

AIDA Academy Am Strande 5 18055 Rostock Germany

E-Mail: [email protected]

Career Events

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Find answers to your questions on careers

In the beginning, there was the idea of a holiday at sea beyond the classic cruise, with absolutely no traditions or conventions. Travelling with the first club cruiser of its kind was to be both active and casual at the same time. This was something completely new on the sea travel market, and was observed with curiosity by all our competitors. The success story of this form of holiday took its course with the ship that is today AIDAcara in 1996.

As a combined tour operator and shipping company, AIDA Cruises operates and markets fascinating holidays on water to destinations like the Mediterranean, Canaries, North and Baltic Sea, the Caribbean and Middle America.

AIDA Cruises is Germany’s number one in terms of sales and passengers. The company consistently sets new and unusual trends for holidaying at sea.

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AIDA Cruises

AIDA - With a smile to successful development With the commissioning of the first ship in 1996, we have given the modern cruise industry a distinctive face. AIDA Cruises has been part of the Carnival group since 2004. Costa Crociere, the continental European Carnival subsidiary headquartered in Genova, is responsible for AIDA Cruises. AIDA addresses open-minded, active guests of all ages, who are looking for an advanced sophisticated, lifestyle-oriented and – at the same time- casual vacation. The AIDA fleet is one of the most modern and environmental friendly fleets in the world, and moreover the most varied one. Today AIDA holds the pole position in Germany. The economic success is inseparably linked to the sustainable behavior: AIDA has taken social responsibility to continually improve the environmental protection standards. This will ensure that the future guests are also able to enjoy cruises to the most beautiful spots in the world. AIDA – four letters that more and more people are associating with the best time they have had all year. The employees work on modern cruise ships and at two land-based locations for just this one goal. In order to achieve this with every cruise time and time again, AIDA Cruises offers exceptional working conditions and excellent career opportunities. AIDA has received several awards in recognition of this. Additional information can be found on www.aida.de/careers Discover the fascinating working environment of AIDA. Charter the course toward success with us. Apply now for a job and become a member of the AIDA family! For the best time of your life. Annual sustainability report: www.aida.de/aidacares Imprint: HRB-Nr: 10559 Amtsgericht: Rostock Steuernummer: 079/147/00447 USt-IdNr: DE814814502 Management: Felix Eichhorn (President) Dr. Ali Arnaout (Senior Vice President & CFO)

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AIDA Cruises

Cruises with the shipping company aida.

Evaluations

Year of construction

Crew/passengers, language on board, grt/passenger.

Customer evaluations - AIDA

16745 evaluations, details on the overall evaluation, recommendation rate, all evaluations, 683 cruise results.

• 624 without flight
• 656 including flight
• 664 Balcony cabin
• 672 Outside cabin
• 669 Inside cabin
• 10 - East Asia
• 3 - Indian Ocean
• 10 - South East Asia
• 128 Baltic Sea
• 23 British Isles
• 47 Canary Islands
• 48 Caribbean
• 39 - Eastern Caribbean
• 3 - Western Caribbean
• 92 Mediterranean
• 32 - Eastern Mediterranean
• 48 - Western Mediterranean
• 47 North Sea
• 179 Northern countries
• 5 - Iceland
• 12 Orient and Emirate
• 18 - Suez Canal passage
• 16 Round-the-world
• 27 Transatlantic
• 36 Western Europe
• 27 less than 6 days
• 171 6 - 9 days
• 388 10 - 15 days
• 97 longer than 15 days
• 199 more than CHF 5,000
• 537 CHF 3,000 - CHF 4,999
• 612 CHF 2,000 - CHF 2,999
• 502 CHF 1,000 - CHF 1,999
• 154 CHF 500 - CHF 999
• 12 less than CHF 500
• 683 AIDA Cruises
• 533 Carnival
• 385 Celebrity Cruises
• 541 Costa Kreuzfahrten
• 122 DERTOUR
• 21 e-hoi Ferienpost
• 99 Emerald Cruises
• 90 Explora Journeys
• 202 Hapag-Lloyd Cruises
• 13 Havila Shipping ASA
• 616 Holland America Line
• 988 MSC Cruises
• 59 nicko cruises
• 573 Norwegian Cruise Line
• 582 Oceania Cruises
• 86 Phoenix Reisen
• 50 PLANTOURS
• 811 Princess Cruises
• 674 Royal Caribbean
• 145 Scenic Cruises
• 71 Sea Cloud Cruises
• 451 Seabourn
• 678 Silversea
• 96 Star Clippers
• 1 Stars del Mar
• 387 TUI Cruises
• 55 AIDAbella
• 38 AIDAcosma
• 72 AIDAdiva
• 49 AIDAluna
• 91 AIDAnova
• 82 AIDAperla
• 89 AIDAprima
• 68 AIDAstella
• 300 more than 2.800 passengers
• 383 1.501 - 2.800 number of passengers

Further search filters

• 2 Australia
• 2 Sydney (New South Wales, Australia)
• 9 Bridgetown (Barbados)
• 4 San Antonio (Chile)
• 4 Shanghai (China)
• 34 Dominican Republic
• 34 La Romana (Dominican Republic)
• 389 Germany
• 1 Bremerhaven (Germany)
• 206 Hamburg (Germany)
• 87 Kiel (Germany)
• 95 Warnemünde (Germany)
• 17 Corfu (Greece)
• 8 Civitavecchia / Rome (Italy)
• 7 Trieste (Italy)
• 11 Montego Bay (Jamaica)
• 6 Tokyo (Japan)
• 1 Yokohama (Japan)
• 10 Martinique
• 10 Fort-de-France (Martinique)
• 4 Mauritius
• 4 Port Louis (Mauritius)
• 1 Lisbon (Portugal)
• 3 Seychelles
• 3 Mahé (Seychelles)
• 3 Singapore
• 3 Singapore (Singapore)
• 13 Barcelona (Spain)
• 39 Las Palmas (Gran Canaria, Canary Islands)
• 39 Palma (Mallorca, Balearic Islands)
• 4 Puerto del Rosario (Fuerteventura, Canary Islands)
• 14 Santa Cruz de Tenerife (Tenerife, Canary Islands)
• 12 Thailand
• 12 Laem Chabang - Bangkok (Thailand)
• 18 the Netherlands
• 18 Rotterdam (Netherlands)
• 9 Antalya (Turkey)
• 22 United Arab Emirates
• 5 Abu Dhabi (United Arab Emirates)
• 17 Dubai (United Arab Emirates)
• 1 Australia
• 1 Sydney (New South Wales, Australia)
• 8 Bridgetown (Barbados)
• 1 San Antonio (Chile)
• 2 Shanghai (China)
• 29 Dominican Republic
• 29 La Romana (Dominican Republic)
• 401 Germany
• 213 Hamburg (Germany)
• 90 Kiel (Germany)
• 97 Warnemünde (Germany)
• 21 Corfu (Greece)
• 6 Civitavecchia / Rome (Italy)
• 4 Tokyo (Japan)
• 8 Martinique
• 8 Fort-de-France (Martinique)
• 3 Lisbon (Portugal)
• 1 Seychelles
• 1 Mahé (Seychelles)
• 4 Singapore
• 4 Singapore (Singapore)
• 16 Barcelona (Spain)
• 34 Las Palmas (Gran Canaria, Canary Islands)
• 45 Palma (Mallorca, Balearic Islands)
• 13 Santa Cruz de Tenerife (Tenerife, Canary Islands)
• 10 Thailand
• 10 Laem Chabang - Bangkok (Thailand)
• 17 the Netherlands
• 17 Rotterdam (Netherlands)
• 10 Antalya (Turkey)
• 4 Abu Dhabi (United Arab Emirates)
• 18 Dubai (United Arab Emirates)
• 682 Families
• 27 First time cruise
• 683 German board language
• 129 Ships with LNG propulsion
• 121 Single travellers
• 14 Top Offers
• 7 Top seller
• 682 Internet
• 184 Onboard credit

Baltic Sea Cruise - from Kiel - 94618

4 days with the aidaluna.

Canary Islands Cruise - from Las Palmas - 92523

8 days with the aidacosma.

Eastern Caribbean Cruise - from La Romana - 85299

15 days with the aidaperla.

Canary Islands Cruise - from Santa Cruz de Tenerife - 92525

Indian ocean cruise - from mahé - 78247, 15 days with the aidablu.

Western Europe Cruise - from Hamburg - 41018

8 days with the aidaprima.

Round-the-world Cruise - from Hamburg - 85282

44 days with the aidamar.

Western Mediterranean Cruise - from Palma - 90112

Indian Ocean Cruise - from Port Louis - 78243

Western mediterranean cruise - from palma - 72192.

* Catalogue price

Top cruising area

• Mediterranean
• Canary Islands
• Northern countries
• Transatlantic
• Orient and Emirate
• Western Europe
• Panama Canal
• Middle America

Luxury ships

• Seabourn Encore
• Le Champlain

Top shipping companies

• TUI Cruises
• Norwegian Cruise Line
• Celebrity Cruises
• Phoenix Reisen
• Royal Caribbean Int.
• Mystic Cruises
• Havila Shipping ASA
• Celebrity Ascent
• Icon of the Seas
• Sun Princess
• Mein Schiff 7
• Mein Schiff Relax
• Norwegian Aqua
• FAQ - questions & answers
• Kostenlosen Rückruf anfordern
• Send message by e-mail
• Arrange personal appointment

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• Ship Traffic
• Cruise Shipping

Cruise Season 2023

For this year's Warnemünde cruise season, 22 cruise lines have registered 133 calls by 31 cruise ships. The season begins on April 14, 2023 with the call of "AIDAdiva", and ends on December 28 with the call of "Spirit of Discovery". The Rostock-based shipping company AIDA Cruises will complete a total of 65 changeovers in its base port of Warnemünde with "AIDAdiva", "AIDAmar" and "AIDAsol".

08:00-18:00

AIDA Cruises

08:00-23:00

Fred Olsen Cruise Lines

08:00-20:30

Kristiansand

11:00-25. 23:59

Unge Sjømenns Kristelig Foreni

Helsingborg

06:00-23:00

Viking Jupiter

Viking Ocean Cruises

08:00-13:00

Deutschland

Phoenix Reisen

08:00-7. 23:00

07:00-22:00

Holland America Line

09:30-16:00

08:00-17:00

MSC Crociere

Southampton

P&O Cruises

08.00-18.00

Spirit of Discovery

Saga Cruises

06:00-17:00

07:00-21:00

Celebrity Apex

Celebrity Cruises

07:00-17:00

06:30-21:00

Norwegian Dawn

Norwegian Cruise Line

Nieuw Statendam

07:30-23:00

Carnival Pride

Carnival Cruise Line

Vasco da Gama

Nicko Cruises

06:00-21:00

Oceania Cruises

09:00-28. 06:00

06:00-20:00

Viking Mars

06:00-22:00

Seven Seas Splendor

Regent Seven Seas Cruises

14:00-18. 19:00

Sky Princess

Princess Cruises

13:00-18. 23:00

Aboard The World

09:00-23:00

Seven Seas Voyager

07:00-19:00

08:00-20:00

Viking Venus

07:30-21:00

Azamara Pursuit

Azamara Club Cruises

06:30-19:00

Mein Schiff 1

TUI Cruises

08:00-12. 22:00

08:00-19:00

06:30-17:00

04:15- 20.17:00

07:00-23:00

Silver Dawn

Silver Sea Cruises

09:00-20:00

09:00-19. 07:00

09:00-22:00

*Change of Passengers

ROSTOCK PORT GmbH assumes no liability for the correctness of the ship data in the information overlay of the ship.

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