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Rakuten Card Establishes New Systems Development Subsidiary in Vietnam

Tokyo, October 22, 2021 - Rakuten Card Co., Ltd., a wholly owned subsidiary of Rakuten Group, Inc., today announced that it acquired a permit on October 12 to establish a subsidiary in Vietnam from the Ho Chi Minh City Department of Planning and Investment, and has established Rakuten Fintech Vietnam Co., Ltd., headquartered in Ho Chi Minh City.

The proprietary IT systems developed by Rakuten Card are the foundation of the services the company provides and in order to drive sustained growth and expansion of its service lineup, Rakuten Card has established Rakuten Fintech Vietnam as an overseas development center. This is intended to strengthen the organizational structure, both accelerating system development and supporting business continuity planning. The Vietnamese government has implemented significant measures to support the development of human resources in the IT industry, heightening expectations over the long-term for securing and deploying top-tier IT talent within Vietnam. In addition, the minimal time zone difference between Japan and Vietnam is ideal for rapid response to business operational needs in Japan. The new company plans to hire IT engineers locally and initially develop internal systems for Rakuten Card *1 . In the future, Rakuten Fintech Vietnam aims to become a core center for overseas system development in Rakuten Group’s FinTech business, including developing services for customers.

Since launching in July 2005, Rakuten Card has conducted a variety of initiatives to promote cross-use between Rakuten Group services and accelerate the adoption of cashless payments. As a result, Rakuten Card is widely used by many customers across Japan, and the number of cards issued has exceeded 23 million as of June 2021, with annual credit shopping transaction volume reaching 11.6 trillion yen in 2020. Rakuten Card has become one of the top service providers in the credit card industry in Japan, and continues to deliver strong growth.

Rakuten Card will continue working to enhance its credit card service and expand its lineup of features, making financial services more convenient, easier to use and more accessible to customers as it actively seeks to strengthen its organization and secure global talent in order to provide even greater levels of satisfaction to customers.

*1 System development will be conducted in a test environment. Personal information from users in Japan will not be accessed by or transferred to the new subsidiary in Vietnam.

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Vietnam opens its door widely to welcome visitors all around the world! Starting from 15th August 2023, Vietnam extends e-visa validity to 90 days and unilateral visa exemption will be valid in 45 days! We are more than happy to welcome you all here and admire our stunning landscapes, free your soul on white sandy beaches, experience our unique and beautiful culture and meet the people in the most friendly country. Particularly, to indulge in our scrumptious cuisine at Michelin rated restaurants or to join us in outstanding mega culture, music, sports and tourism events! Let’s live to the fullest in Vietnam!

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Getting around Vietnam is easy whatever your budget

Joe Bindloss

Aug 6, 2023 • 11 min read

Rower using her feet to row a boat along the Ngo Dong River at the Tam Coc between giant karst mountains.

From bike to bus, this guide to transportation in Vietnam can help you plan your trip © Efired / Shutterstock

Wrapped around the east coast of mainland Southeast Asia like a mythical Naga serpent, Vietnam naturally lends itself to overland travel. Its two biggest cities – Hanoi and Ho Chi Minh City (HCMC) – are divided by 1100km of rice paddies, tropical jungles, historic townships, wartime relics, national parks and sandy beaches, and most people plot an itinerary that takes in both of these lively hubs.

How you traverse the lush, green Vietnamese countryside is up to you. The famous Reunification Express train line linking Hanoi and HCMC is the obvious choice, with great views and stops all along the Vietnamese coast, but you can also hopscotch around by local bus or zip around by motorcycle, taking in places off the main tourist trail. Traveling by boat is a particularly evocative way to explore, tracing Vietnam’s meandering rivers and buzzing out to islands offshore.

There’s no need to fly to Vietnam. Trains and buses provide easy access from China , with smooth connections from Nanning through to Hanoi, and from Kunming to Hanoi via Lao Cai. If you’re heading south or west, international buses run daily to Ho Chi Minh City (HCMC) from Phnom Penh, Siem Reap and Sihanoukville in Cambodia and to Hue from Savannakhet in Laos .

Whichever route you plan to take around the country, here’s our guide to getting around Vietnam. 

A train runs along a train track alongside the sea in Vietnam. On the other side of the tracks is thick forest.

Take Vietnam’s most famous train between HCMC and Hanoi

If you’re looking to tick off both Hanoi and HCMC and the many sights in the center of the country, there’s no better way to explore than the train. The country’s main railway line weaves along the coast between these two teeming cities, stopping almost everywhere you’d want to break the journey. 

Trains also run from Hanoi to Haiphong (for excursions in and around Halong Bay) and Lao Cai, about an hour's drive from Sapa , Vietnam’s busiest trekking hub. If you’re bound for China, trains connect Hanoi to Kunming, via Lao Cai, and Nanning, via the border town of Lang Son, with onward services to Beijing . 

Trains classified as SE (Super Express) are the smartest and fastest, while those referred to as TN (Thong Nhat) are slower, older, and less comfortable. The term “Reunification Express” is used as an umbrella term for many different trains running between Hanoi and HCMC – the SE1 and SE3 leave Hanoi in the evening, reaching HCMC in the morning on day three. To arrive in Hanoi in the morning, take the evening SE4 or SE2 from HCMC.

Ticket options for trains in Vietnam

There are four main ticket classes on trains – hard seat, soft seat, hard sleeper, and soft sleeper – in increasing order of cost and comfort. These classes are also split into air-conditioned and non-air-conditioned options, with a higher fare for AC seats and berths. Some trains have wifi, but connection speeds can be slow (you are better off getting a local data SIM for your mobile).

Hard sleeper carriages have berths in three tiers; the top berth is the cheapest and the lower berth is the most expensive. Soft sleepers generally have two tiers, with four berths per compartment, all at the same price. The Man in Seat 61 website has an excellent in-depth guide to the different classes of train in Vietnam.

Great for daytime journeys, “soft seats” are airplane-style chairs that recline, usually arranged in rows of four, with two chairs on either side of the aisle. “Hard seats” are essentially wooden benches; expect these carriages to be busy with locals and hazy with cigarette smoke. Use some clothes as an improvised cushion to avoid a bruised behind!

Tickets can be bought at railway stations a few days in advance of travel, or online 60 to 90 days in advance. When booking online, many travelers use the booking sites Bao Lau and 12Go.Asia ; booking via the official Vietnam Railways website is only possible with a Vietnamese credit card. 

A man watching TV in long distance sleeper bus in Vietnam

Buses go almost everywhere in Vietnam

Bus travel in Vietnam can be either convenient and comfortable (when traveling between major cities) or slow and cramped (when traveling in the backwaters), but it’s rarely expensive. In popular traveler hangouts such as Hanoi and HCMC, you’ll see signs advertising “Open Tour" or "Open Ticket" buses – these services run between major cities and you can hop-on and hop-off the bus at any major city along the way. You’ll pay more than for ordinary buses, but routes start and stop in conveniently central locations.

Normal bus services run from dedicated bus stations, and there may be more than one station in each town, serving different destinations, so always check which station you need to go to. Most have dedicated ticket offices and prices and departure times are clearly displayed; buy tickets a day in advance to be certain of securing a seat.

Different bus companies offer different levels of comfort. At the top of the scale are deluxe sleeper services between major cities, with minimal stops en route. You’ll get a reclining seat or even a seat that converts into a horizontal bed, but you’ll need earplugs to sleep through the onboard karaoke sessions and screenings of music videos and martial arts films. Companies such as The Sinh Tourist and Mai Linh Express offer online booking.

In rural areas, buses stop repeatedly to drop off and pick up passengers, so journeys can take an age and buses can be crammed to bursting. Whichever class you travel in, road travel in Vietnam is never fast ­– don’t expect to cover much more than 30 miles (50km) per hour, due to the sheer volume of motorbikes, trucks, pedestrians, and livestock on the roads.

Mopeds in busy street of Ho-Chi-Minh-City.

Motorbikes offer freedom for adventurous travelers

Riding the length of Vietnam is a lifelong dream for many seasoned bikers, and a busy industry has grown up supplying motorcycles to travelers attempting the journey between Hanoi and HCMC. The ride is certainly rewarding, but with local driving conditions, it’s not for novices, and some of the bikes available for rent or purchase are in poor condition; check over machines advertised in hostels and hotels thoroughly before you agree to buy.

Exploring the mountainous northwest is an even bigger adventure, with challenging switchbacks and dramatic vistas appearing around every corner, but you’ll need a more powerful machine to tackle the steep inclines and potholes. Along the coast and in tourist hubs, it’s easy to rent a low-powered scooter or motorcycle from cafes, hotels and travel agencies for local exploring, sometimes for as little as US$5 per day.

Rental agreements tend to be somewhat informal, and you’ll often have to leave your passport as security. Seek out rental firms that offer insurance and provide a formal rental agreement, so you know what’s covered in the event of an accident, and always wear a motorcycle helmet – it’s a legal requirement. As an alternative to hiring your own wheels, some local riders are willing to act as chauffeurs on two wheels for around US$30 per day.

If you have an accident in Vietnam while riding without a valid license (and an International Driving Permit), your travel insurance is unlikely to cover your costs – including the cost of damage to the vehicle, to yourself, and to other vehicles and people. Many travelers wing it, but this means taking a significant risk – every day in Vietnam, around 17 people die and 22 people are injured in road traffic accidents.

Rent a car and driver for hassle-free road transport

Self-drive rental cars are almost impossible to find in Vietnam, which is a blessing considering the local traffic conditions, but it’s easy to rent a vehicle with a driver – who will also double as an informal tour guide and (hopefully) take you to places you would otherwise miss. You also won’t have to worry about getting the right driving license or extra car insurance.

Travel agencies in tourist areas offer all sorts of ready-made car-and-driver packages but it’s just as easy to arrange a custom itinerary. Bank on paying US$60 to US$150 per day plus petrol; your driver will cover their own food and accommodation. Split the trip with other travelers to bring down costs. A 2WD car is fine for lowland areas but you’ll need a 4WD for the mountainous north.

Cyclists and pedestrians on Pham Ngu Lao street in the backpacker district of Ho Chi Minh.

Cycling is a great way to explore Vietnam’s backroads

Cycling can be a delightful great way to get around Vietnam, so long as you stick to quiet rural roads and avoid the crowded highways. Much of the country is agreeably flat, foreign cyclists are often greeted enthusiastically by locals, and bike workshops are easy to find if you have a flat tire or mechanical issue (just don’t expect to find parts for foreign-made bikes).

Bikes can be rented for local exploring from hotels and travel agencies wherever travelers gather, but the quality and mechanical sophistication of bikes varies. For long-distance trips, join a cycle tour, or rent a higher quality bike through a cycle-tour company such as Vietnam Cycling or Indochina Bike Tours . To cut out long highway rides, bicycles can be transported on the roof of many buses or in train baggage compartments.

Domestic flights will save you time (but not carbon)

If you’re short on time, domestic flights are a reasonably economical way to get from A to B in Vietnam, but you’ll be churning out extra carbon. Cancellations are common so avoid leaving a short gap between a domestic flight and an international connection (travel a day early if you can). 

Airlines operating domestic routes in Vietnam include Bamboo Airways , Pacific Airlines (formerly Jetstar), Vietjet Air and Vietnam Airlines (who have the most reliable schedules and the best safety rating). Note that Dien Bien Phu Airport is closed until 2024, so there are currently no domestic air links to the northwest – you’ll have to change to road transport in Hanoi.

Beautiful view of karst isle and tourist boat in the Ha Long Bay (Descending Dragon Bay) at the Gulf of Tonkin of the South China Sea, Vietnam. The Halong Bay is a popular tourist destination of Asia

Go by boat to reach the islands or explore the mighty Mekong

Many of Vietnam’s winding rivers are navigable, but the most important thoroughfare for boats is the mighty Mekong River, which splits into a maze of smaller channels as it reaches the East Sea. Locals use passenger boats to get around all over the country, but tourists tend to stick to organized day cruises from HCMC, Hoi An , Nha Trang , Danang , Hue and Tam Coc .

Boats also run to islands offshore, including tropical Phu Quoc in the south, the islands scattered around Nha Trang Bay, the Cham Islands near Hoi An in central Vietnam, and – of course – the myriad islands and outcrops in Halong Bay and neighboring Bai Tu Long Bay . It's possible to reach the Con Dao Islands by boat from Soc Trang, Vung Tau or Can Tho on the mainland.

Note that sea transport can be disrupted during the May to December typhoon season , particularly in August and September; monitor the weather reports and be ready to change your plans if a storm approaches.

Cities are easily explored by bus, taxi and rickshaw 

Buses provide inexpensive local transport in towns and cities, but routes can be confusing, and pickpockets can be a problem on crowded buses. If you prefer to travel by taxi, the companies Mai Linh and Vinasun are reputable and less likely to overcharge. Rideshares (sometimes provided by motorcycle) can be booked via Grab , Gojek or Be .

A more fun way to explore is by cycle rickshaw – the buggy-like Vietnamese version is known as a cyclo. Always agree on a fare before you start your journey. If you have steady nerves, xe om (motorcycle taxis) are the fastest way to navigate city traffic but luggage will have to go in your lap or on your back.

Accessible travel options are limited in Vietnam

While locals are happy to help out, Vietnam is not an easy destination for travelers with disabilities, despite the fact that many locals have mobility issues as a result of injuries sustained during the Vietnam War. 

If you prefer to travel independently, come with a travel companion, and rent a vehicle with a driver (minivans are available, and can often fit a folding wheelchair) or use open tour buses. Boats and trains, sadly, are not particularly accessible, but with assistance, you may be able to travel in “soft” class carriages without too much trouble.

Many travelers find it easier to come on a disability-friendly tour – packages are easy to find through specialist operators such as Roll in Asia and Enable Holidays . For more information on accessible travel, see Lonely Planet’s Accessible Travel Resources . 

This article was first published April 2021 and updated August 2023

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Entry, Exit and Visa Requirements

Entry Requirements:  You must have a valid passport and a visa (or pre-approval for a visa on arrival) to enter Vietnam. Your passport must be valid for six months beyond your planned stay, and you must have at least one blank visa page (not including the endorsement page). Visit  Mission Vietnam’s website  for the most current information. If you arrive in Vietnam without an appropriate visa (which could be an e-visa) or pre-approval for a visa on arrival, you will be denied entry . The U.S. Mission to Vietnam cannot assist U.S. citizens who arrive in Vietnam without required visas. U.S.-Vietnam dual nationals should consult the Department of State’s information page for Travelers with Dual Nationality and the Embassy of Vietnam for travel requirements. You must enter and exit Vietnam on the same passport. If using a Vietnamese passport to enter and exit the country, your passport must have at least six months’ validity from your return date to the United States.

Visas:   The Government of Vietnam requires a “visa sponsor” for all visa categories, except for E-visa. A visa sponsor is a local business or travel agent to apply for a pre-approval letter with a Vietnamese Immigration Office in Vietnam on behalf of the traveler. Only on receipt of the pre-approval letter can a foreigner apply for an appropriate visa at a Vietnamese Embassy or Consulate abroad, or for a visa on arrival. For more information about this process, please visit the website of the Vietnamese Embassy here . When you apply for a visa to enter Vietnam, be sure to request the visa category that corresponds to your purpose of travel. Please refer to  Vietnam’s Ministry of Foreign Affairs website  for information detailing visa categories. If you plan to work in Vietnam, you must obtain a work permit  before  applying for your visa. If you change the purpose of your visit after you have received your visa, you must obtain a new visa outside of Vietnam appropriate for your new activities before beginning those activities. Under local immigration law, employment-based visas are based on a petition from a specific employer, and workers may be unable to switch jobs without securing a new visa. In addition, employers may prevent the departure of contracted employees from Vietnam if they violate contract terms. Before accepting employment in Vietnam, make sure you understand the conditions of contracts and employment-based visas.

Note that travelers with a U.S. APEC Business Travel Card will still need a valid visa to enter Vietnam.  The United States is a transitional member of APEC and does not reciprocate with other economies regarding full pre-clearance benefits to applicants.  As such, no countries are listed on the back of U.S. APEC Business Travel Cards and card holders are required to present any travel or identity documentation, such as a passport and visa (where applicable), required by Vietnam. If a  U.S. APEC Business Travel Card  holder does not conform to Vietnam’s entry requirements, the card holder may be refused entry.

Please consult  Mission Vietnam’s website  for more information.

Please note that Vietnam requires a valid visa, residence card, or approval from the Immigration Department to leave the country. Immigration officials will apply a fee to replace lost/stolen visas or will assess a fine for any visa overstays. The Government of Vietnam has recently increased the penalties for visa overstays, and fines can be substantial. In addition, the processing of exit visas for cases involving visa overstays can take one to two weeks, and longer for more complex cases.

If your U.S. passport is lost or stolen in Vietnam, you will need both a replacement passport and a replacement Vietnamese visa to legally remain in or depart Vietnam. The U.S. Embassy in Hanoi and the Consulate General in Ho Chi Minh City can usually issue you a limited validity replacement passport in as little as one business day for emergency purposes; however, the Vietnamese government requires three to five working days to issue a replacement visa. For lost and stolen passports, immigration officials will also request a police report. You must file a report of a lost or stolen passport with the police in the location where the loss or theft of your passport occurred, or authorities may refuse to accept the report. The U.S. Embassy and the Consulate General cannot expedite the replacement of your Vietnamese visa.

If you plan to travel from Vietnam to Laos by land, you should request that an adhesive visa be affixed to your passport instead of a detachable one. Lao immigration officials require proof that travelers have departed Vietnam, something that can only be shown with an adhesive visa. Vietnamese officials remove detachable visas from passports when travelers depart Vietnam, leaving travelers with no proof of their Vietnam departure. This situation can result in Lao officials requiring travelers to return to Vietnam.  

Pre-approval for Visa on Arrival:   The Government of Vietnam has authorized some businesses and travel agencies to arrange for pre-approval for a “visa on arrival” at the airport. On a receipt of a pre-approval letter, travelers may then travel to Vietnam and apply for a visa upon landing to Vietnam. Please be advised that you should not travel to Vietnam without having been issued a pre-approval letter as it may result in a denial of entry by immigration authorities. To avoid having to rearrange your travel date, please do not make travel arrangement before you receive your pre-approval letter.

E-visa:  U.S. citizens can apply online for an E-visa on the  Vietnam Immigration website . The E-visa is valid for a maximum of 90 days, single or multiple entry, and does not allow for renewal or extension from within the country.   The E-visa is valid for a maximum of 90 days, single or multiple entry, and does not allow for renewal or extension from within the country. An E-visa is usually processed within three to five working days after the Vietnam Immigration Department receives the completed application and E-visa fee. E-visa holders must present the printed E-visa and valid passport at the port of entry. Prior to your travel with an E-visa to Vietnam, we recommend travelers to carefully check their E-visa to make sure all information is correct, and that you will enter/exit Vietnam through a port of entry that you had selected at the time of application. An error on E-visa, including minor differences between the information on the application and the biographical information on the passport, may result in a denial of entry by immigration authorities. The U.S. Embassy and Consulate General are unable to change the information on your E-visa or help expedite the process as Vietnamese E-visa is under the sole jurisdiction of the Vietnamese government. 

Certificate of Visa Exemption:  Vietnamese nationals residing abroad indefinitely, their spouses, and their children may apply for a Certificate of Visa Exemption. The certificate has a maximum validity of five years, during which time the holder can enter Vietnam and stay for up to six months without applying for a visa. More information can be found on the  Vietnam Embassy website .

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents of Vietnam. 

Immunization information for travelers can be found on the  Centers for Disease and Control’s website .

Information about  dual nationality  or the  prevention of international child abduction  can be found on our website. For further information about customs regulations, please read our  Customs Information page . 

Safety and Security

The Department of State recommends that U.S. citizens overseas always maintain a high level of vigilance and take appropriate steps to increase their security awareness while traveling internationally. Please visit  www.travel.state.gov  for up-to-date information. 

Messages regarding weather-related events are posted  here  and on the Embassy/Consulate General  website . 

While in Vietnam you are subject to Vietnamese laws. U.S. citizenship will not help you avoid arrest or prosecution. If you violate local laws, even unknowingly, you may be arrested, expelled, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

Vietnamese authorities routinely do not provide timely notification of the arrest of a U.S. citizen to the U.S. Embassy or Consulate General or approval for consular officials to visit U.S. citizens. The delays for both – particularly for access – can take several weeks. Note that if you enter Vietnam with a non-U.S. passport, the Government of Vietnam has different notification and access responsibilities for the U.S. Embassy or Consulate General. See our  webpage  for further information. 

Small-scale, peaceful protests occasionally occur in Vietnam’s major cities, but large-scale demonstrations are rare. As in any country, you should avoid large protests, as they can become violent with little or no warning. 

The Government of Vietnam may not allow or authorize travel to certain areas of the country that are deemed sensitive. Check with local authorities before visiting border areas to see if you need to obtain a travel permit issued by local authorities. U.S. citizens have been detained after traveling in areas close to the Vietnamese borders with the People’s Republic of China, Cambodia, and Laos. These areas are not always marked, and there are no warnings about prohibited travel.

Safety standards in Vietnam are not at the same level as those in the United States and vary greatly from company to company and province to province. This is especially true for fire safety codes. Travelers should be aware that many buildings, including hotels, shops, and restaurants, have limited or no fire safety equipment or emergency exits. Ground and water transportation also lack safety regulations. 

Travelers to Vietnam should have no expectation of privacy and should safeguard all personal documents and electronic devices. Exercise caution when discussing sensitive or proprietary information.

Crime:  Crime in Vietnam is rated high. Exercise vigilance and the same commonsense security precautions you would in any major metropolitan city in the United States.  

Violent crime against foreigners is rare; however, petty crimes, such as theft, bag grabs, and pickpocketing occur regularly, especially in crowded areas and tourist locations. Typically, there is a rise in petty crime during the Christmas and Tet (Lunar New Year) holiday seasons, including during the day and in well-lit areas. Motorcyclists are known to snatch bags, cameras, cell phones, and other valuables from individuals riding or walking on the street.   If you are targeted by thieves, do not resist, and report the incident immediately to local police and to the U.S. Embassy in Hanoi or the U.S. Consulate General in Ho Chi Minh City. Keep a tight hold on bags as you enter and exit vehicles and as you walk around. Hold tightly to cell phones when using them outside and lock and stow phones until you actually need to use them.

Some U.S. citizens have reported threats of death or physical injury connected to business-related disputes. You should report such threats to local authorities and if you feel unsafe, you should depart the country. 

Keep your passport and other important valuables in your hotel in a safe or another secured location at all times and carry both photo and digital copies of your passport. You should immediately report the loss or theft of your U.S. passport to the local police and the U.S. Embassy or the U.S. Consulate General. See section on “Visas” for information on what to do if your passport/visa are lost or stolen.

Sexual Assault:  Women travelling alone may be subject to some forms of harassment and verbal abuse. Sexual assault, harassment and rape do occur. To minimize the risk avoid travelling alone, especially at night; remain particularly vigilant in less populous areas; and be careful when dealing with strangers or recent acquaintances. Local authorities may not always respond adequately to reports of sexual violence and harassment. If you are the victim of a sexual assault, you should report it immediately to local authorities and to the U.S. Embassy or Consulate General. Never leave food or drinks unattended or in the care of strangers. Be wary of accepting snacks, beverages, gum, or cigarettes from new acquaintances. These items may contain drugs that could put you at risk of sexual assault and robbery.

Male violence against women and sexual harassment is often ignored by the police. In areas foreigners frequent, women have reported harassment and assault such as men exposing themselves, asking for sexual favors, and groping.

Drugs:  Recreational drugs available in Vietnam can be extremely dangerous and can result in death. Drugs sold in Vietnam may be fake, synthetic, or laced with toxic ingredients undetectable to the buyer. This includes nitrous oxide balloons widely available in nightlife establishments. You should also avoid purchasing liquor or cigarettes from street vendors or strangers, as the authenticity of the contents cannot be assured. 

Victims of Crime:   U.S. citizen victims of sexual assault are encouraged to contact the U.S. Embassy or Consulate General for assistance. Vietnam’s local equivalent of an emergency line is 113. Local police will issue a report of a crime, but generally will only initiate investigations for crimes they determine serious, which do not always equate with U.S. standards. Investigations can take several months or even years to complete.

In the event you are a victim of a crime, local police will issue a crime report in Vietnamese, but generally will only initiate investigations for crimes they determine serious. While the overall situation is improving, some police have asked for bribes, ostensibly to support local police efforts or to facilitate investigation of a crime. If you are involved in a situation where a police officer is soliciting money, contact American Citizen Services at the U.S. Embassy or Consulate General.

See our webpage on  help for U.S. victims of crime overseas .

We can: 

  • Help you find appropriate medical care. 
  • Assist you in reporting a crime to the police. 
  • Contact relatives or friends with your written consent. 
  • Provide general information regarding the victim’s role during the local investigation and following its conclusion. 
  • Provide a list of local attorneys.
  • Provide information on victim’s compensation programs in the United States. 
  • Provide an emergency loan for repatriation to the United States and/or limited support in cases of destitution.
  • Help you find accommodation and arrange flights home.
  • Replace a stolen or lost passport.

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the Embassy or Consulate General for assistance .  Note that local authorities take a different attitude towards domestic violence cases and are hesitant to get involved in cases involving foreigners. Vietnam has very limited infrastructure to support victims of domestic violence.

Tourism:   The tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur. Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field. In the event of an injury, appropriate medical treatment is typically available only in/near major cities. First responders are generally unable to access areas outside of major cities to provide urgent medical treatment. U.S. citizens are encouraged to purchase medical evacuation insurance. See our webpage for more  information on insurance providers for overseas coverage .

Local Laws & Special Circumstances

Criminal Penalties:   You are subject to Vietnamese laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned.  Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business. Penalties for possessing, using, or trafficking in illegal drugs in Vietnam are severe, and convicted offenders can expect long jail sentences and heavy fines, or even the death penalty. Police periodically raid nightlife establishments suspected of engaging in the drug trade and during these raids will subject all patrons present to drug testing at the police station. A positive result, regardless of whether drugs were consumed in Vietnam or before entry, may result in criminal charges.

In Vietnam, you may be taken in for questioning if you do not have proper ID, such as a passport or a copy of your visa. Driving under the influence of alcohol resulting in a fatal accident could lead to immediate imprisonment. If you break local laws in Vietnam, your U.S. passport  will not  help you avoid arrest or prosecution. Note that the Vietnamese legal system allows for lengthy criminal investigation periods that can lead to prolonged pre-trial detention; some investigations can last years without any explanation.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. You can be  prosecuted in the United States  for engaging in sexual conduct with children or for using or disseminating child pornography in a foreign country regardless of the legality of these activities under the host country’s laws.

Arrest Notification in Vietnam:    If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or Consulate General immediately. There are often delays in notification by the Vietnamese authorities to the U.S. Embassy or Consulate General and officials have been known to delay consular access to prisoners for several weeks. 

Counterfeit and Pirated Goods: Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also pay fines or forfeit them upon return to the United States. See the  U.S. Department of Justice website  for more information.  

Gambling:  Gambling is highly regulated by the government and persons or businesses running games or gambling halls are required to be licensed. The Government of Vietnam pursues cases of running or playing in unlicensed games aggressively. There are currently U.S. citizens serving jail sentences of three to five years because of illegal gambling.

Dual Nationality:  Dual nationality is accepted by the Vietnamese government in some, but not all, circumstances. However, dual nationals should be aware that Vietnam recognizes their Vietnamese citizenship as primary before others. In such cases, the U.S. Embassy and Consulate General may be limited in the consular services we are able to provide. U.S. citizens who also hold Vietnamese citizenship and are currently residing in Vietnam may wish to contact local authorities and/or seek competent legal advice on how local laws may affect their status. For detailed information on Vietnamese nationality law and other legal issues visit the  Embassy of Vietnam website . 

Work Authorization:  The Government of Vietnam maintains strict laws with respect to foreign workers. U.S. citizens planning to work in Vietnam should make sure that they are in full compliance with Vietnamese regulations. Penalties can be severe and include deportation, fines, or detention. Vietnam immigration law allows for companies sponsoring foreign employees to exercise control over their employees’ visas, including prohibiting their exit from the country if they have any outstanding debts.

Teaching English:  We advise those considering accepting an English teaching job in Vietnam to carefully review the terms of the contract regarding working and living conditions and to ask for multiple references from persons familiar with the institution, especially former U.S. citizen employees, before committing to contracts. Some U.S. citizens have reported their employers have reneged on contract terms, including offering significantly lower salaries than agreed or seizing their passports, and employers have caused complications with the exit visa process for employees who quit, complicating the exit visas required to depart the country. 

Hotels:  Hotels in Vietnam require you to present your passport (and visas, if issued separately) upon check-in so that your stay can be registered with local police. Every guest in a hotel room or private residence must be registered, regardless of nationality. If you stay at a private residence (i.e., at the residence of family or friends), you must comply with registration requirements by visiting the local police station and registering your stay within 24 hours. Some provinces allow registration online.

Exports:  Vietnamese law prohibits the export of antiques. However, these laws are vague and unevenly enforced. Customs authorities may inspect and seize your antiques without compensating you, and the determination of what is an “antique” can be arbitrary. If you purchase non-antique items of value, you should retain receipts and confirmation from shop owners and/or the Ministry of Culture and the Customs Department to prevent seizure when you leave the country.  

Imports:  Vietnamese authorities have seized documents, audio and video tapes, compact discs, literature, and personal letters they deem to be pornographic or political in nature or intended for religious or political proselytizing. It is illegal to import weapons, ammunition, explosives, military equipment and tools (including uniforms), narcotics, drugs, toxic chemicals, pornographic and subversive materials, firecrackers, or children's toys that have "negative effects on personality development, social order, and security."    For up-to-date information on Vietnam Customs information, please visit the  Vietnam Customs website .

Freedom of Expression:   The Government of Vietnam maintains strict control over all forms of political speech, particularly dissent or speech it deems as critical of the government and/or party. U.S. citizens have been detained, tried, and convicted for political activities (including criticizing the government or its domestic/foreign policies or advocating alternatives to Communist Party rule), possession of political material, and non-sanctioned religious activities (including proselytizing). Authorities have also detained U.S. citizens for posting messages on blogs or online chatrooms that are perceived to be political or critical of the government. U.S. citizens of Vietnamese descent should be especially careful with their online postings. Review the latest version of the  Vietnam Human Rights Report  for the latest information on Freedom of Expression in Vietnam.

Association with Groups:   Persons whom the Government of Vietnam perceives to be associated with dissident or political groups may be denied entry to Vietnam, prevented from departing, detained, interrogated, placed under surveillance, or even tried and convicted. Note that if arrested, you could be subject to lengthy detention without access to an attorney or family members. U.S. citizens of Vietnamese descent should be especially careful about associating with dissident groups. U.S. citizen travelers have been summoned by immigration or local security officials for reasons that are unclear or not explicitly related to any suspected or alleged violation of law. We recommend that U.S. citizens finding themselves in this situation contact the U.S. Embassy or Consulate General immediately for further information and/or assistance.

Photography: Taking photographs of anything that could be perceived as being of military Taking photographs of anything that could be perceived as being of military or security interest may result in questioning by authorities, fines, or delayed travel. You should be cautious when traveling near military bases and avoid photography in these areas.     Disputes: The Vietnamese government has occasionally seized the passports and blocked the departure of foreigners involved in commercial disputes. U.S. citizens whose passports have been seized by Vietnamese authorities should contact the Embassy or Consulate General for assistance . 

Civil Procedures:  Civil procedures in Vietnam, such as marriage, divorce, documenting the birth of a child, and issuance of death certificates, are highly bureaucratic and can be slow. Local authorities may refuse a request to include a non-Vietnamese name on a birth certificate. In addition, for those wishing to get married in Vietnam, you will need a notarized affidavit of single status. Please contact the  Vietnamese Embassy in Washington, D.C. , or the  Vietnamese Consulate General in San Francisco  or  Houston  concerning documentary requirements for these services. Enforcement of civil orders is frequently difficult or non-existent. 

Women Travelers:   See our travel tips for  Women Travelers . 

LGBTQI+ Rights:  There are no legal restrictions on same-sex sexual relations or in attending LGBTIQ+ events in Vietnam. See   our  LGBTQI+ Travel Information  page and section 6 of our  Human Rights report   for further details.

Accessibility: Most public places and public transportation are  not  accessible to persons with disabilities. Sidewalks, curb ramps, restrooms, road crossings, and tourist areas are not equipped to assist such individuals. New, modern buildings and facilities in larger urban cities are regularly built with ramps and accessible entryways. 

Students: See our  Students Abroad  page and  FBI travel tips .

Medical facilities in Vietnam, including emergency response services, frequently do not meet international standards and may lack medicine and supplies. We strongly recommend travelers purchase medical evacuation insurance before visiting Vietnam.

  • Medical personnel generally speak little or no English. Doctors and hospitals expect immediate cash payment for health services. You may obtain lists of local English-speaking physicians from the U.S. Embassy in Hanoi or the U.S. Consulate General in Ho Chi Minh City from our  website . 
  • International health clinics in Hanoi and Ho Chi Minh City can treat minor illnesses and injuries, but more serious problems often require medical evacuation to other cities in the region. 
  • Although you can purchase many prescription and non-prescription medications at pharmacies, some common U.S. medications may not be available. You should bring adequate supplies of medications for the duration of your stay in Vietnam and ensure with the Ministry of Health that the medicine you need is allowed to enter Vietnam. You should carry a copy of your prescription if carrying medicine in a travel case or container.
  • We strongly recommend travelers purchase medical evacuation insurance before visiting Vietnam. 
  • Travelers to Vietnam are at risk of the following diseases: Tuberculosis, Dengue Fever, Zika, Avian Influenza (H5N1), and HIV. You can find detailed information on vaccinations and other health precautions on the  CDC website .  

We do not pay medical bills. The U.S. government cannot pay medical bills and does not provide medical assistance. Also, be aware that U.S. Medicare/Medicaid does not apply overseas.

Medical Insurance:  Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept upfront payments. See our webpage for more  information on insurance providers for overseas coverage . Visit the  U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas. If covered by TriCare, check the TriCare website ( https://www.tricare.mil/ ) for additional information about overseas coverage. 

We strongly recommend supplemental insurance to cover medical evacuation as it can cost many thousands of dollars. Always carry your prescription medication in original packaging, along with your doctor’s prescription. 

It is extremely important  that travelers have sufficient funds and/or insurance to cover any potential medical costs.  Frequently hospitals will hold onto a patient’s passport as collateral for payment, and patients may have difficulty getting their passport back without paying their medical bills in full.  Patients who do not pay their medical bills in full also run the risk of being barred from departing the country.  

Vaccinations: Be up-to-date on all  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention. 

Air quality: Air pollution is a significant problem in Vietnam’s major cities, and you should consult your doctor prior to travel and consider the impact that seasonal smog and heavy particulate pollution may have on you. To obtain information on the air quality in Hanoi or Ho Chi Minh City, please follow the link to the Environmental Protection Agency’s  AirNow website . Hanoi and Ho Chi Minh City’s Air Quality Index (AQI) can be observed either by clicking on the Vietnam location on the map, or by selecting Hanoi or Ho Chi Minh City in the “Select a City” option on the upper right part of the page. The page provides AQI over the last 24-hour period as well as pollutant concentration and a downloadable historical document. 

Travel and Transportation

Road Conditions and Safety: Traffic in Vietnam is dangerous, chaotic, and undisciplined. Road conditions are poor; traffic accidents are the leading cause of death, severe injury, and emergency evacuation of foreigners in Vietnam. Long-distance buses and trains do not meet U.S. safety standards. Buses and trucks are often overloaded and travel at high speeds with little regard to other modes of road transportation.  

Traffic Laws:  Driving in Vietnam is not comparable to driving in other countries. Vietnamese drivers routinely ignore traffic laws, causing traffic fatalities on a daily basis. We strongly discourage you from operating a motorcycle or scooter in Vietnam. Vietnamese drivers and pedestrians may not behave in a manner to which Americans are accustomed. If you do choose to operate a motorcycle or scooter in Vietnam, wear a helmet and  always  yield to larger vehicles. Motor bike fatalities are a leading cause of death or serious injury among foreign nationals visiting or living in Vietnam, with several fatalities having occurred on major roads and rural routes within the past year. If you are the victim of a serious motor bike accident in Vietnam, the prognosis for full recovery and survival is low due to Vietnam’s poor medical infrastructure. A motorbike license is required to operate a motorcycle or scooter in Vietnam. Motor scooter drivers without a license can be held criminally liable for injuries to or death of a victim in an accident, and you may be held in custody for an extended period of time without the ability to speak to family or a lawyer during the investigation. 

Pedestrians should always look carefully  in both directions  before crossing streets, even when using a marked crosswalk with a green “walk” light illuminated or when crossing what is believed to be a one-way street. When walking on sidewalks, be mindful of scooters that may be behind you. Vietnamese commonly drive their scooters against traffic and on sidewalks. 

Because the United States is not a party to the Convention on Road Traffic, international driving permits and U.S. drivers’ licenses are  not valid  in Vietnam. Foreigners renting vehicles risk fines, prosecution, and/or imprisonment for driving without a Vietnamese license endorsed for the appropriate vehicle. If you wish to drive in Vietnam, contact the Provincial Public Transportation Service of the Vietnamese Department of Communications and Transport to obtain a Vietnamese driver’s license. Note that you may be required to take a medical examination as part of the driver license application process. 

For more information, please refer to Vietnam’s national tourism office website.

Public Transportation:

Bus System:  While Vietnam does have an extensive bus system, buses can be overcrowded and are often driven with little or no regard for passenger safety. 

For-hire vehicles:   Major taxi companies tend to be reliable. Occasionally boutique taxi companies have rigged meters, particularly on routes to and from the international airports. Exercise caution in choosing ground transportation upon arrival at the airport in Hanoi or Ho Chi Minh City. Some travelers have reported being robbed by drivers who greeted them upon arrival with a placard showing the traveler's name. If you are expecting to be picked up, ask the company for the driver’s name, phone number, and license plate number before you travel. Areas outside of large cities typically have only rudimentary public transportation and often do not have metered taxis. Travelers are advised to use caution in these situations. 

We strongly discourage the use of motorcycle taxis (known as “xe om”). Motorcycle taxis are unregulated and unsafe, and the helmets provided to riders offer little to no protection against injury in the case of an accident. 

Smartphone-based for-hire vehicle services:  GrabTaxi and local taxi companies are readily available, accessible via Smartphone apps, and routinely utilized by foreigners and locals. 

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of Vietnam’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Vietnam’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to Vietnam should also check for  U.S. maritime advisories and alerts . Information may also be posted to the  U.S. Coast Guard homeport website , and the  National Geospatial-Intelligence Agency (NGA) broadcast warnings website  portal.

For additional travel information

  • Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
  • Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
  • See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
  • Follow us on  Twitter  and  Facebook .
  • See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in Vietnam . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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Leaders of Major Rakuten Businesses in APAC Region

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Takashi Katsuragi is the CEO of Rakuten Asia, bringing over a decade of diverse leadership experience within the Rakuten Group. With a remarkable track record as Head of Education Business, he spearheaded the "Englishnization Project," adopting English as Rakuten's official language. In recent years, he played a pivotal role in the success of key strategic ventures, including Rakuten’s communication utility and media businesses.

His previous roles as an HR executive spanned Rakuten Mobile and Rakuten USA where he crafted innovative solutions and implemented the Global HR appraisal system. Katsuragi's career began at the East Japan Railway Company, where he honed his skills in developing training programs for professionals. As CEO, his strategic acumen continues to propel Rakuten Asia to new heights in APAC.

As the CEO of Rakuten India, a key development center of Rakuten Group, Inc., Sunil Gopinath spearheads the scaling of product and technology footprint across wide range of Rakuten's global businesses and technology capabilities. Gopinath is particularly excited about driving the rapid adoption of data sciences and AI across Rakuten's products and ecosystem of services.

Before Rakuten, Gopinath was the Product Head of Flipkart's Marketplace Division, where he helped build products and services to scale the Marketplace business to a $2B+ business with over 100,000 merchants.

He has held senior leadership roles globally in companies like Intel and Qualcomm driving innovation in mobile, wearable devices and location-based services.

Gopinath has been nominated as a member of NASSCOM's prestigious GCC Council for the 2021-23.

Grace Lo is the Chief Executive Officer of Taiwan Rakuten Ichiba, overseeing the overall operation of the marketplace business in Taiwan.

Lo holds a bachelor’s degree from Stanford University and an MBA from Taiwan National University. She initially aimed to become a biological scientist but soon realized that was not the job for her after a part-time hospital position during university . Since then, she’s committed to follow her passion for retail to create the best possible consumer experience.

Prior to her career at Rakuten, Lo worked for the top offline retailer company in Taiwan, where she was in charge of marketing operations and new business development. She joined Rakuten in 2008 as a founding member and lead of the marketing division. Under her management, Taiwan Rakuten Ichiba has become one of the most high-growth overseas businesses in the Rakuten Group and successfully introduced several different businesses into Taiwan’s market since 2014 to build up the Rakuten Ecosystem locally.

Eiji Ishii has more than 15 years of experience working in various personal finance businesses. He acquired a credit card license from Taiwan's Financial Supervisory Commission in 2014 and subsequently established Taiwan Rakuten Card in 2015. Ishii currently serves as the company's President and CEO.

Kazuhiko Saiki is Chief Executive Officer of Rakuten International Commercial Bank, the first internet-only bank in Taiwan where he has served as a member of the Board of Directors since 2020.

Saiki joined the preparatory office of eBANK in Japan, now known as Rakuten Bank, in 2000. He started off as a marketing manager, contributing to Rakuten Bank's quick development during its early years. He served as head of the Compliance Division, including information security and AML roles, and then as head of the Human Resources and General Affairs Division. Saiki brings more than 20 years of experience in the internet-only banking industry.

Prior to joining Rakuten Bank, Saiki worked at Parco Tokyo and Singapore where he was involved in shopping center development and marketing activities.

He is a consultant for the Bankers Association of the R.O.C. (Taiwan) and the Bankers Association of Taipei and holds a Bachelor of Engineering from Keio University in Japan and Marketing certificate from the University of California, Berkeley.

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Yoshinori Kawada joined Rakuten Group in 2006. Since 2008, he has been involved in several stadium renovations, mainly as the head of the stadium for the Tohoku Rakuten Golden Eagles.

Kawada participated in Rakuten's acquisition project of the Lamigo Monkeys. Since the Rakuten Monkeys team was born in January 2020, Kawada has been active as the team's general manager and currently serves as CEO.

Kazumasa Mise is Rakuten Trade’s Chief Executive Officer (CEO) and a member of the Board of Directors. He has more than 16 years of experience in the capital markets industry, specializing in fintech and digitalization of capital markets' equity trading and asset management.

Prior to joining Rakuten Trade in Malaysia, Mise worked at Rakuten Securities' headquarters in Tokyo, Japan for 13 years. There he was assigned to the Japanese Equity Department to promote margin trading and ETF trading. He also worked briefly with the Investment Trust Department, and prior to that, the Commodity Derivative Department, where he supported the merger and acquisition between Dot Commodity and Rakuten Securities.

Mise holds a Bachelor of Science degree in Finance and Economics from Syracuse University in New York.

Profile coming soon...

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Yasufumi Kikuchi is the President of Rakuten Securities Hong Kong Ltd. and a member of the Board of Directors.

His career started in 2005 at the Bank of Tokyo-Mitsubishi (current: MUFG Bank). He was the main trader of foreign exchange and interest rate derivatives in Tokyo and New York. After that, he held the executive position of trading in virtual assets ventures before joining Rakuten Securities Inc. in 2021. He was transferred to Rakuten Securities Hong Kong in March 2022 and assumed his current position in May 2023.

He holds a Master of Engineering from Yokohama National University in Japan.

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Takao Shiono is the General Director of Rakuten FinTech Vietnam Co. Ltd., a post he has held since the company’s establishment in 2021. In addition to his role in Rakuten FinTech Vietnam, Shiono also serves as the Managing Executive Officer and General Manager of Rakuten Card’s FinTech Strategy Division.

Having joined Rakuten in 2004, Shiono has more than 15 years of product and organization management experience in the IT industry. He previously served as Director and General Manager of multiple departments in Rakuten across both FinTech and E-Commerce.

Ewa Szymanska is the Global Head of the Rakuten Institute of Technology, where she is responsible for leveraging consumer data and understanding consumer behavior to inform global marketing strategy, empower merchants and develop solutions for targeted online advertising.

Prior to joining Rakuten’s Global Marketing Office in Singapore, she was a Behavioural Data Scientist at SingTel – Singapore Telecommunications – applying a psychographic approach to analyzing location data for targeted mobile advertising.

Szymanska received her PhD in Experimental Psychology from the University of Pennsylvania.

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Munekatsu Ota is the CEO and Director of Rakuten Travel Xchange. The company is a wholesaler of hotel inventory for over 700,000 properties worldwide to online travel agencies in more than 80 countries.

Ota also serves as Representative Director of Rakuten STAY, a brand he launched in July 2017, which provides new accommodation experiences and operates approximately 40 properties throughout Japan.

In March 2017, Ota was appointed the General Manager of the Sharing Economy Business Department at Rakuten Group, where he pioneered the creation of a new sharing economy business in vacation rentals.

Prior to Ota’s tenure at Rakuten Travel Xchange, he served as Executive Officer and General Manager of the International Business Department of Rakuten Travel. He was also the Chairman and CEO of Rakuten Itsuko Information Technology in Beijing, China.

As CEO of Rakuten Symphony Korea and President of the Internet & Ecosystem Services business unit, Ryan Son is responsible for building, operating and selling the entire non-telecom side of the products Rakuten Symphony offers to global enterprises.

Son joined Rakuten in 2021 with Rakuten's acquisition of Estmob, the company he had been managing. The two products he brought to the company, Send Anywhere and Sendy Cloud, boast more than 50 million users worldwide and have become two of Rakuten Symphony's major products.

His strengths are product management, closing partnerships, user acquisition, team/company setup and his persistent work ethic that he nurtured through twice running his own business and working for Google and the United Nations.

Our Offices in APAC

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Phone: 65-6226-2280

Fax: 65-6438-7749

Rakuten India

Phone: 91-806-7723700

Rakuten Symphony India

Phone: 91-706-7316219

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Phone: 91-120-4111096

Rakuten Insight, Rakuten Kobo, Taiwan Rakuten Card, Taiwan Rakuten Ichiba

https://corp.rakuten.com.tw/

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Fax: 886-2-2518-0508

Rakuten Monkeys

Rakuten China Development Center Co., Ltd.

Phone: 86-411-39735877

Phone: 86-10-87759662

Fax: 86-10-87754800

Rakuten Advertising, Rakuten China Development Center Co., Ltd., Rakuten Ichiba, Rakuten Travel

Phone: 86-21-52900932

Phone: 86-21-6352-5550

Fax: 86-21-5386-2608

Rakuten Symphony Korea

Phone: 82-2-596-0725

Fax: 82-2-596-0726

Rakuten Viki

Phone: 82-2-547-0007

Fax: 82-2-6442-4026

Phone: 82-2-3472-5651

Rakuten Commerce & Marketing Korea Co., Ltd.

Rakuten Securities, Rakuten Securities Bullion

Phone: 852-2119-0116

Fax: 852-2119-0117

Rakuten Trade Malaysia

Phone: 60-3-2110-7110

Phone: 60-3-9770-2438

Rakuten Advertising, Fillr

Rakuten Fintech Vietnam

Phone: 84-28-35353301

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    Find unforgettable tours, tickets, and things to do in Vietnam with Rakuten Travel Experiences! Earn and use Rakuten points with each booking. Menu English. JPY. Search Categories All Categories (4040) Same-Day ... Vietnam (5) Ho Chi Minh (1) Hoi An (1) Hanoi (3) Malaysia (1) Johor Bahru (1) Taiwan (5) Taipei (4) South Korea (1) Seoul (1) Hong ...

  2. Attractions & Tickets in Vietnam【Rakuten Travel Experiences】 (1 results)

    Find Attractions & Tickets in Vietnam with Rakuten Travel Experiences! Earn and use Rakuten points when you book tours, tickets, and things to do in Vietnam. Menu English. JPY. Search Categories All Categories (3082) Same-Day Bookings Available (67) Attractions & Tickets (286) Castles & Palaces (6) ...

  3. Rakuten APAC Corporate Website

    Rakuten Travel is a leading online travel agency in Japan under the Rakuten Group. Launched in 2001, it offers Japan's broadest selection of hotels and other accommodation facilities for both leisure and business travelers, as well as package tours with airlines and more. ... Rakuten FinTech Vietnam (RFV) was newly established in October 2021 ...

  4. Traveloka

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  6. Rakuten Travel Experiences

    Find your next travel adventure. Save on attractions, tours, activities, and restaurant reservations in Japan and beyond.

  7. Customer Support contact information

    Our Customer Support agents can assist you in English, Mandarin, Cantonese, or Korean. Asia Oceania North America Europe. Asia. Singapore 9 a.m.-6 p.m. local time (UTC+8) Domestic calling (free dial) : 8008528501. International calling : +65 8008528499. Japan 10 a.m.-7 p.m. local time (UTC+9) Domestic calling (free dial) : 0120687094.

  8. Rakuten LIFULL STAY's Booking Site "Vacation STAY" Now Accepting

    Tokyo, December 12, 2019 - Rakuten LIFULL STAY, Inc., a Rakuten Group company providing vacation rental services in Japan, announced that from today it has begun accepting bookings for vacation rental properties listed on Luxstay, an online vacation rental booking platform in Vietnam operated by Luxstay PTE. LTD, on its own booking site "Vacation STAY," which is one of Japan's largest ...

  9. Rakuten Card Establishes New Systems Development Subsidiary in Vietnam

    Tokyo, October 22, 2021 - Rakuten Card Co., Ltd., a wholly owned subsidiary of Rakuten Group, Inc., today announced that it acquired a permit on October 12 to establish a subsidiary in Vietnam from the Ho Chi Minh City Department of Planning and Investment, and has established Rakuten Fintech Vietnam Co., Ltd., headquartered in Ho Chi Minh City.

  10. 23 things to know before visiting Vietnam

    1. Pack for the climate. Perhaps the most important consideration when planning a trip to Vietnam is the weather. The south of the country sits firmly in the humid tropics, but the climate becomes increasingly temperate as you head north, and the highlands around Sapa can be downright chilly in winter. If you plan to visit both halves of the country, bring some clothes for the cooler highlands ...

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  12. Rakuten Insight

    Thoải mái tham gia khảo sát trực tuyến có trả thù lao. Khám phá cách kiếm tiền khi rảnh bằng việc làm khảo sát trực tuyến với Rakuten Insight. Bấm vào đây để đăng ký miễn phí.

  13. Contact Us

    If you are an agent, please give the name of the lead participant. Press Ctrl (Cmd on Mac) + Left Arrow or Ctrl (Cmd on Mac) + Right Arrow to move items between lists. You can find your Booking ID on your Guest Dashboard. Use "," to separate multiple Booking IDs. You can find the Experience ID near the top of each Experience Page.

  14. Rakuten Insight

    This summer, Rakuten Insight Global interviewed over 126,000 adults 16+ years old across our 13 proprietary panels (China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Taiwan, United States, Vietnam) to find out their attitudes to travel, their concerns and their upcoming travel plans.

  15. Rakuten Travel expands to Vietnam, Philippines and Malaysia, short term

    Founded in March 2001, Rakuten Travel is a subsidiary of Japan-based Rakuten group. Rakuten travel features the best hotel deals in Japan and around the Asia Pacific region. This year, Rakuten Travel is holding the Rakuten Travel Conference 2013 in 13 regions worldwide. The event is intended to support the growth and success of accommodation...

  16. Visit Vietnam: The Official Tourism Website of Vietnam

    Live fully in Vietnam. Vietnam opens its door widely to welcome visitors all around the world! Starting from 15th August 2023, Vietnam extends e-visa validity to 90 days and unilateral visa exemption will be valid in 45 days! We are more than happy to welcome you all here and admire our stunning landscapes, free your soul on white sandy beaches ...

  17. Rakuten Travel: Book quality hotels and ryokans in Japan

    One of Japan's leading hotel booking platforms. Find and book quality accommodations for your next trip to Japan. Rakuten Travel makes it easy to find a place that meets your personal needs. Don't miss out on our travel guides where you'll find recommended travel plans, useful information for your stay, and inspirational content that'll help you decide where you want to go next.

  18. Getting around Vietnam is easy whatever your budget

    Wrapped around the east coast of mainland Southeast Asia like a mythical Naga serpent, Vietnam naturally lends itself to overland travel. Its two biggest cities - Hanoi and Ho Chi Minh City (HCMC) - are divided by 1100km of rice paddies, tropical jungles, historic townships, wartime relics, national parks and sandy beaches, and most people plot an itinerary that takes in both of these ...

  19. Vietnam International Travel Information

    Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays). See the State Department's travel website for the Worldwide Caution and Travel Advisories.

  20. About Rakuten APAC

    Takao Shiono is the General Director of Rakuten FinTech Vietnam Co. Ltd., a post he has held since the company's establishment in 2021. In addition to his role in Rakuten FinTech Vietnam, Shiono also serves as the Managing Executive Officer and General Manager of Rakuten Card's FinTech Strategy Division. ... Munekatsu Ota is the CEO and ...

  21. Rakuten Fintech Vietnam Co., Ltd.

    Rakuten FinTech Vietnam (RFV) was founded in October 2021 as a subsidiary of Rakuten Card Co., Ltd., one of Japan's largest credit card firms. RFV is Rakuten Group's first overseas development ...

  22. Sightseeing and Travel experiences in Japan 【Rakuten Travel Experiences

    Find unforgettable tours, tickets, and things to do in Japan with Rakuten Travel Experiences! Earn and use Rakuten points with each booking. ... Vietnam (5) Ho Chi Minh (1) Hoi An (1) Hanoi (3) Malaysia (1 ... Valletta (3) North America (8) USA (8) New York (8) Guam (7) Guam (7) Hotels Home / Japan Sightseeing and Travel experiences in Japan ...